G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Luggate Cricket Club Camping Ground.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Luggate Cricket Club Camping Ground
Valid Reviews
61 Valid Reviews
The Luggate Cricket Club Camping Ground experience has a total of 65 reviews. There are 61 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 61 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 25 |
|
41% |
| 9/10 | 11 |
|
18% |
| 8/10 | 6 |
|
10% |
| 7/10 | 7 |
|
11% |
| 6/10 | 4 |
|
7% |
| 5/10 | 1 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
2% |
| 1/10 | 6 |
|
10% |
79.18% Average
The raw data average (mean) for all the Luggate Cricket Club Camping Ground valid reviews is 79.18% and is based on 61 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
12 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 61 valid reviews, the experience has 12 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 12 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
42% |
| 9/10 | 3 |
|
25% |
| 8/10 | 0 |
|
0% |
| 7/10 | 2 |
|
17% |
| 6/10 | 1 |
|
8% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
8% |
81.67% Average
The raw data average (mean) for all the Luggate Cricket Club Camping Ground face-to-face reviews is 81.67% and is based on 12 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
92.19%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Rebecca | 9/10 | 231 days | 100% |
| Ana Capucho | 10/10 | 322 days | 98% |
| Larissa | 9/10 | 383 days | 94% |
| Susan | 9/10 | 506 days | 88% |
| Katie Edser | 8/10 | 628 days | 79% |
| Vicky | 10/10 | 628 days | 81% |
| Giovanna Sedglach | 10/10 | 628 days | 81% |
| Annie87 | 10/10 | 1052 days | 41% |
| Erna | 8/10 | 1144 days | 32% |
| Mike oconnor | 10/10 | 1174 days | 30% |
| Wai wai | 10/10 | 1358 days | 18% |
| Maskwahine | 7/10 | 1417 days | 14% |
| Erica Barron | 10/10 | 1478 days | 12% |
| James | 10/10 | 1509 days | 11% |
| Mike and Chris Tutty | 10/10 | 1509 days | 11% |
| Tim | 10/10 | 1509 days | 11% |
| Anna | 10/10 | 1509 days | 11% |
| Josh | 10/10 | 1539 days | 10% |
| mike oconnor | 9/10 | 1570 days | 9% |
| Cam | 10/10 | 1570 days | 9% |
| Mike oconnor | 8/10 | 1601 days | 8% |
| Jake | 10/10 | 1783 days | 5% |
| Caleb | 10/10 | 1783 days | 5% |
| Ylva | 10/10 | 1844 days | 5% |
| mike oconnor | 8/10 | 2148 days | 4% |
| Alzbeta Soukupova | 5/10 | 2179 days | 3% |
| Dustin Benton | 9/10 | 2209 days | 4% |
| Andrew Bulloch | 1/10 | 2494 days | 1% |
| Graham H | 1/10 | 2543 days | 1% |
| Harriet Smith | 9/10 | 2824 days | 3% |
| Charlotte van Geel | 1/10 | 2877 days | 1% |
| Ina and Max | 7/10 | 2891 days | 2% |
| Dennis Schwarz | 6/10 | 3143 days | 2% |
| Tatiana Rochereau | 10/10 | 3156 days | 2% |
| Kerry Knott | 10/10 | 3156 days | 2% |
| Nadja | 7/10 | 3204 days | 1% |
| Christopher | 7/10 | 3258 days | 2% |
| Bob Fontaine | 8/10 | 3353 days | 2% |
| Lionel C. | 6/10 | 3365 days | 2% |
| Danica Vrsaljko | 9/10 | 3536 days | 1% |
| Markus Johannes | 10/10 | 3536 days | 1% |
| kate barton | 1/10 | 3549 days | 0% |
| Mike R | 7/10 | 3622 days | 1% |
| Lisa Quayle | 9/10 | 3627 days | 1% |
| Mel | 1/10 | 3639 days | 0% |
| Tom Guthknecht | 1/10 | 3878 days | 0% |
| Neil Lewis | 2/10 | 3915 days | 0% |
| Fenna Newmann | 10/10 | 3922 days | 0% |
| Matt Hyland | 9/10 | 3924 days | 0% |
| Francisco Pablo Miguel | 6/10 | 3940 days | 0% |
| J Weston | 6/10 | 3943 days | 1% |
| arnaud paquet | 8/10 | 3974 days | 1% |
| SC W | 9/10 | 3974 days | 1% |
| Ariadna & Omer | 10/10 | 4005 days | 1% |
| David Restell | 7/10 | 4127 days | 0% |
| hendrik king | 7/10 | 4188 days | 0% |
| Mycall | 10/10 | 4280 days | 0% |
| Luisa | 10/10 | 4285 days | 0% |
| Sohie | 10/10 | 4285 days | 0% |
| Jaime Castells | 9/10 | 4745 days | 1% |
| Ofir Avimeir | 10/10 | 4989 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Luggate Cricket Club Camping Ground experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.03% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 44 days. However the Luggate Cricket Club Camping Ground experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Luggate Cricket Club Camping Ground experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.97% |
| 198 | -3.99% |
| 199 | -4.01% |
| 200 | -4.03% |
| 201 | -4.05% |
| 202 | -4.07% |
| 203 | -4.09% |
| … | … |
Balancing Adjustment
1.27% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.