Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Ruatiti Domain.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Ruatiti Domain

Valid Reviews

40 Valid Reviews

The Ruatiti Domain experience has a total of 40 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Within these 40 valid reviews, the experience has 1 face-to-face review collected during interviews by our team.

Below is the distribution of ratings for the 40 valid reviews:

Rating Count Percentage
10/10 28
70%
9/10 11
28%
8/10 1
3%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

96.75% Average

The raw data average (mean) for all the Ruatiti Domain valid reviews is 96.75% and is based on 40 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

98.32%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Kiran 10/10 69 days 100%
Ike 10/10 100 days 100%
Brian 9/10 130 days 98%
Gerald 10/10 375 days 92%
Ashley + Mike 10/10 466 days 88%
RM 10/10 619 days 78%
Adrian 10/10 800 days 64%
Jouke 10/10 861 days 58%
Leigh 10/10 1134 days 32%
Sky 10/10 1165 days 30%
James 9/10 1226 days 25%
Richard 10/10 1349 days 18%
Sarah B 10/10 1499 days 11%
Liv 10/10 1530 days 10%
Bee Rogers 10/10 1561 days 9%
Felix 10/10 1591 days 8%
Klára Křesťanová 9/10 2230 days 4%
Burt 10/10 2230 days 4%
Eager Beaver 10/10 2353 days 4%
steve currie 9/10 2536 days 4%
Lindsay 10/10 2567 days 4%
Magenta McHalick 10/10 2592 days 4%
Mat B 10/10 2642 days 3%
Annina Jarvinen 10/10 2649 days 3%
Thomas Moller 10/10 2665 days 3%
Deanna Incledon 10/10 2672 days 3%
Malai Berg 9/10 2825 days 3%
Rian Talen 10/10 2880 days 3%
Lucile Gendre 9/10 2889 days 3%
Lizzy Cobeldick 10/10 2900 days 3%
deborah cooper 10/10 2931 days 3%
Nicole Hewitt 10/10 2949 days 3%
Jose Verli 9/10 3070 days 3%
Adam Shaw 9/10 3116 days 2%
Arjan van Brakel 9/10 3257 days 2%
Marcia Becker 10/10 3265 days 2%
Henry Collinson 10/10 3375 days 2%
Leroy Lee 8/10 3385 days 2%
Guillaume Boudrand 9/10 4376 days 0%
sarah and kane 9/10 4451 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Ruatiti Domain does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

0.14% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

98%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.