Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Juno Hall Backpackers and Camping.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

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Cymen Crick's avatar

Cymen Crick

Rankers Owner

Juno Hall Backpackers and Camping

Valid Reviews

92 Valid Reviews

The Juno Hall Backpackers and Camping experience has a total of 96 reviews. There are 92 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 92 valid reviews:

Rating Count Percentage
10/10 55
60%
9/10 21
23%
8/10 13
14%
7/10 1
1%
6/10 2
2%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

93.70% Average

The raw data average (mean) for all the Juno Hall Backpackers and Camping valid reviews is 93.70% and is based on 92 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

4 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 92 valid reviews, the experience has 4 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 4 face-to-face reviews:

Rating Count Percentage
10/10 2
50%
9/10 0
0%
8/10 2
50%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.00% Average

The raw data average (mean) for all the Juno Hall Backpackers and Camping face-to-face reviews is 90.00% and is based on 4 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

96.50%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Marijke 10/10 81 days 100%
Bea 10/10 111 days 100%
Cam an 10/10 111 days 100%
Pat 10/10 356 days 93%
Sabine 10/10 416 days 90%
Rachel 6/10 416 days 78%
Tine Warner 10/10 447 days 89%
Ashley + Mike 10/10 447 days 89%
Fabian Ullrich 10/10 477 days 87%
Rian Caccianiga 10/10 477 days 87%
K Robertson 10/10 508 days 86%
Marie Perret 10/10 508 days 86%
Katie 10/10 691 days 73%
James Kidston 10/10 722 days 70%
Szilveszter 10/10 722 days 70%
Claire Jones 10/10 722 days 70%
Charlie 10/10 722 days 70%
Manuel Mayer 10/10 750 days 68%
Wayne 10/10 750 days 68%
Arie 9/10 750 days 67%
Kirsty 8/10 781 days 64%
Jesper 10/10 781 days 65%
Laura Jarry 10/10 873 days 56%
cearon 9/10 1026 days 41%
MB 7/10 1330 days 17%
Patrícia 9/10 1421 days 14%
Ashleigh 10/10 1452 days 12%
Thomas 10/10 1511 days 10%
Finlay 10/10 1603 days 7%
Stefan Hohmann 8/10 1817 days 4%
Liz Wade 8/10 1846 days 4%
Kim 8/10 1846 days 4%
James Murphy 10/10 1877 days 4%
Dil 10/10 1877 days 4%
harre medemblik 8/10 1938 days 4%
Dennis Rijbroek 10/10 1999 days 4%
Mik Jennings 9/10 1999 days 4%
Anselm 9/10 2030 days 4%
Adrian and Tanya 10/10 2061 days 4%
Kate 9/10 2122 days 4%
Tash & Laura 9/10 2211 days 4%
Fabienne&Dustin 10/10 2211 days 4%
Alis 10/10 2211 days 4%
Emma 10/10 2211 days 4%
Nik 9/10 2211 days 4%
seph 9/10 2242 days 4%
Jan Z. 10/10 2242 days 4%
Gerrit 10/10 2242 days 4%
M Elsten 10/10 2242 days 4%
Jason 10/10 2273 days 4%
Agathe 10/10 2303 days 3%
Ali 9/10 2334 days 3%
Xiaoming Guo 10/10 2334 days 3%
Grizzly Girl 10/10 2334 days 3%
Gio 10/10 2395 days 3%
Stefano Clerici 10/10 2426 days 3%
C J B 10/10 2456 days 3%
L + J 10/10 2487 days 3%
Florian 10/10 2517 days 3%
Boguslaw MAKIELLO 10/10 2531 days 2%
M A Pelton 9/10 2573 days 3%
UK 50-something couple 8/10 2576 days 3%
Alyson Reid 9/10 2590 days 3%
Ewan Evans 9/10 2640 days 3%
Lucy Watson 10/10 2667 days 3%
Mairead Bushe 10/10 2672 days 3%
Artemis 9/10 2885 days 2%
Naira Prudencio 10/10 2911 days 2%
Mailhos Cécile 10/10 2916 days 2%
Caryn Grosvenor 10/10 2935 days 2%
Catherine Kay 8/10 2956 days 2%
Svetlana L 10/10 2966 days 2%
Rebecca Lindsey 9/10 2972 days 2%
Neil Warnock 10/10 3003 days 2%
Shelly Stanchuk 9/10 3033 days 2%
Becky and James 10/10 3066 days 2%
Mikael Torres 9/10 3126 days 2%
Pamela Hoffman 8/10 3219 days 2%
Daniel Fuell 10/10 3226 days 2%
John-Jozef Proczka 9/10 3307 days 1%
Loic Journet 8/10 3314 days 1%
Janneke Hekhuis 8/10 3318 days 1%
Max Brunner 9/10 3361 days 1%
Ruth P 8/10 3369 days 1%
Nurul Nadia Naziron 9/10 3434 days 1%
Lotte Spors 10/10 3522 days 1%
Chiara Magelli 10/10 3535 days 1%
Philip Mattes 9/10 3607 days 1%
Claude Nobs 6/10 3703 days 1%
Simon Mehlmann 10/10 3986 days 0%
Camille Gagnant 8/10 4058 days 0%
Amanda Neall 8/10 5097 days 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Juno Hall Backpackers and Camping experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-1.26% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 53 days. However the Juno Hall Backpackers and Camping experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Juno Hall Backpackers and Camping experience has been adjusted for 61 days. Adjustments are according to the following table.

Days Adjustment
58 -1.20%
59 -1.22%
60 -1.24%
61 -1.26%
62 -1.28%
63 -1.31%
64 -1.33%

Balancing Adjustment

0.41% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

96%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.