Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Juno Hall Backpackers and Camping.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Juno Hall Backpackers and Camping

Valid Reviews

89 Valid Reviews

The Juno Hall Backpackers and Camping experience has a total of 93 reviews. There are 89 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 89 valid reviews:

Rating Count Percentage
10/10 52
58%
9/10 21
24%
8/10 13
15%
7/10 1
1%
6/10 2
2%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

93.48% Average

The raw data average (mean) for all the Juno Hall Backpackers and Camping valid reviews is 93.48% and is based on 89 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

4 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 89 valid reviews, the experience has 4 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 4 face-to-face reviews:

Rating Count Percentage
10/10 2
50%
9/10 0
0%
8/10 2
50%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.00% Average

The raw data average (mean) for all the Juno Hall Backpackers and Camping face-to-face reviews is 90.00% and is based on 4 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

95.89%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Pat 10/10 265 days 100%
Sabine 10/10 325 days 98%
Rachel 6/10 325 days 84%
Tine Warner 10/10 356 days 97%
Ashley + Mike 10/10 356 days 97%
Fabian Ullrich 10/10 386 days 95%
Rian Caccianiga 10/10 386 days 95%
K Robertson 10/10 417 days 94%
Marie Perret 10/10 417 days 94%
Katie 10/10 600 days 83%
James Kidston 10/10 631 days 80%
Szilveszter 10/10 631 days 80%
Claire Jones 10/10 631 days 80%
Charlie 10/10 631 days 80%
Manuel Mayer 10/10 659 days 78%
Wayne 10/10 659 days 78%
Arie 9/10 659 days 77%
Kirsty 8/10 690 days 74%
Jesper 10/10 690 days 76%
Laura Jarry 10/10 782 days 68%
cearon 9/10 935 days 51%
MB 7/10 1239 days 23%
Patrícia 9/10 1330 days 19%
Ashleigh 10/10 1361 days 17%
Thomas 10/10 1420 days 14%
Finlay 10/10 1512 days 10%
Stefan Hohmann 8/10 1726 days 5%
Liz Wade 8/10 1754 days 5%
Kim 8/10 1755 days 5%
James Murphy 10/10 1786 days 5%
Dil 10/10 1786 days 5%
harre medemblik 8/10 1847 days 4%
Dennis Rijbroek 10/10 1908 days 4%
Mik Jennings 9/10 1908 days 4%
Anselm 9/10 1939 days 4%
Adrian and Tanya 10/10 1970 days 4%
Kate 9/10 2031 days 4%
Tash & Laura 9/10 2120 days 4%
Fabienne&Dustin 10/10 2120 days 4%
Alis 10/10 2120 days 4%
Emma 10/10 2120 days 4%
Nik 9/10 2120 days 4%
seph 9/10 2151 days 4%
Jan Z. 10/10 2151 days 4%
Gerrit 10/10 2151 days 4%
M Elsten 10/10 2151 days 4%
Jason 10/10 2182 days 4%
Agathe 10/10 2212 days 4%
Ali 9/10 2243 days 4%
Xiaoming Guo 10/10 2243 days 4%
Grizzly Girl 10/10 2243 days 4%
Gio 10/10 2304 days 3%
Stefano Clerici 10/10 2335 days 3%
C J B 10/10 2365 days 3%
L + J 10/10 2396 days 3%
Florian 10/10 2426 days 3%
Boguslaw MAKIELLO 10/10 2440 days 2%
M A Pelton 9/10 2482 days 3%
UK 50-something couple 8/10 2485 days 3%
Alyson Reid 9/10 2499 days 3%
Ewan Evans 9/10 2549 days 3%
Lucy Watson 10/10 2576 days 3%
Mairead Bushe 10/10 2581 days 3%
Artemis 9/10 2794 days 2%
Naira Prudencio 10/10 2820 days 2%
Mailhos Cécile 10/10 2825 days 2%
Caryn Grosvenor 10/10 2844 days 2%
Catherine Kay 8/10 2865 days 2%
Svetlana L 10/10 2875 days 2%
Rebecca Lindsey 9/10 2880 days 2%
Neil Warnock 10/10 2911 days 2%
Shelly Stanchuk 9/10 2941 days 2%
Becky and James 10/10 2975 days 2%
Mikael Torres 9/10 3035 days 2%
Pamela Hoffman 8/10 3128 days 2%
Daniel Fuell 10/10 3135 days 2%
John-Jozef Proczka 9/10 3216 days 2%
Loic Journet 8/10 3223 days 1%
Janneke Hekhuis 8/10 3227 days 1%
Max Brunner 9/10 3270 days 1%
Ruth P 8/10 3278 days 1%
Nurul Nadia Naziron 9/10 3343 days 1%
Lotte Spors 10/10 3431 days 1%
Chiara Magelli 10/10 3444 days 1%
Philip Mattes 9/10 3516 days 1%
Claude Nobs 6/10 3612 days 1%
Simon Mehlmann 10/10 3895 days 0%
Camille Gagnant 8/10 3967 days 0%
Amanda Neall 8/10 5006 days 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Juno Hall Backpackers and Camping experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-4.05% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the Juno Hall Backpackers and Camping experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Juno Hall Backpackers and Camping experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -3.99%
198 -4.01%
199 -4.03%
200 -4.05%
201 -4.07%
202 -4.09%
203 -4.11%

Balancing Adjustment

0.77% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

93%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.