Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Trounson Kauri Park Campground.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

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Cymen Crick's avatar

Cymen Crick

Rankers Owner

Trounson Kauri Park Campground

Valid Reviews

90 Valid Reviews

The Trounson Kauri Park Campground experience has a total of 92 reviews. There are 90 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 90 valid reviews:

Rating Count Percentage
10/10 24
27%
9/10 18
20%
8/10 27
30%
7/10 13
14%
6/10 3
3%
5/10 4
4%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 0
0%

83.33% Average

The raw data average (mean) for all the Trounson Kauri Park Campground valid reviews is 83.33% and is based on 90 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

27 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 90 valid reviews, the experience has 27 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 27 face-to-face reviews:

Rating Count Percentage
10/10 9
33%
9/10 5
19%
8/10 9
33%
7/10 4
15%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.04% Average

The raw data average (mean) for all the Trounson Kauri Park Campground face-to-face reviews is 87.04% and is based on 27 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

85.44%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
KL 10/10 88 days 100%
Nicole 8/10 119 days 98%
Chris 6/10 149 days 85%
Natasha 9/10 180 days 98%
John Holschier 10/10 180 days 99%
Mike Fricker 9/10 333 days 93%
Matt 10/10 363 days 93%
AmericanToby 10/10 363 days 93%
Sietse 9/10 454 days 88%
Kelly 7/10 546 days 78%
Lucas 8/10 546 days 82%
Mike 5/10 911 days 40%
Stefanie 8/10 972 days 46%
Leet 9/10 1003 days 43%
Henk 6/10 1153 days 26%
Steph and Denise 10/10 1245 days 24%
Mrs H 5/10 1580 days 6%
Mrs H 5/10 1580 days 6%
Layna 8/10 1915 days 5%
Sabine 8/10 1976 days 4%
Charlie 8/10 2249 days 4%
Don Strachan 9/10 2280 days 4%
Coco B. 3/10 2372 days 2%
Mike Fricker 8/10 2402 days 4%
Stefano Clerici 10/10 2463 days 4%
Teb 7/10 2464 days 3%
Nancy 6/10 2555 days 3%
Dominic Gould 8/10 2671 days 3%
Kendra Seamus Matilda and Oskar 10/10 2758 days 3%
Eugenie Desforges 9/10 2797 days 3%
Viola Cube 7/10 2814 days 3%
Kathrina Handschuh 10/10 2834 days 3%
Haley Everitt 9/10 2873 days 3%
John Smith 8/10 2948 days 3%
Maxine Fallot 7/10 3046 days 2%
Diandra Buesen 8/10 3105 days 2%
Michelle Smit 9/10 3162 days 2%
Gordon Lee 9/10 3251 days 2%
Sean Stevens 10/10 3317 days 2%
Bill Milburn 5/10 3348 days 1%
Tim De Boer 7/10 3394 days 2%
mathieu boustie 9/10 3407 days 2%
Michelle Rushton 8/10 3414 days 2%
Mabel Vanasperen 7/10 3417 days 2%
Sebastian 10/10 3436 days 2%
Andrew Watts 10/10 3447 days 2%
Sarah Gurney 8/10 3454 days 2%
Lionel C. 8/10 3498 days 2%
María del Carmen Escandell 9/10 3506 days 2%
Christine Slowiak 9/10 3559 days 1%
E Kane 8/10 3568 days 1%
Christoph 10/10 3672 days 1%
Sara Gonzalez 9/10 3703 days 1%
Mike Merrick 8/10 3712 days 1%
Celia Nowak 10/10 3715 days 1%
Alexis Leneveu 10/10 3748 days 1%
Heather Kingston 8/10 3801 days 1%
Sara Berton 8/10 4056 days 0%
Elise Boinnot 9/10 4074 days 0%
Thomas Dequidt 10/10 4074 days 0%
Harel Cliad 10/10 4104 days 0%
nimrod yaron 10/10 4105 days 0%
kiwifamily2 10/10 4106 days 0%
David Wood 7/10 4198 days 0%
Shantell Hunter 7/10 4290 days 0%
Team Kim&James 10/10 4290 days 0%
Sarah Horn 10/10 4400 days 1%
Sebastian Russell-Smits 10/10 4400 days 1%
Loesje 7/10 4412 days 1%
lisa taylor 8/10 4412 days 1%
Darren Abbott 8/10 4495 days 1%
Roshnie 8/10 4512 days 1%
Boule_de_gomme 10/10 4777 days 1%
Daniel & Manuela 8/10 4783 days 1%
Danielle 7/10 4789 days 1%
Lotte Foged 7/10 4804 days 1%
Mike1952 8/10 4806 days 1%
Johanna & Mark 7/10 5125 days 1%
Oliver Berg 8/10 5126 days 1%
Christoph & Maria 9/10 5133 days 1%
K & J Overton 9/10 5137 days 1%
Anika Jedelsky 8/10 5144 days 1%
Omar Candon 8/10 5144 days 1%
Heike Toepelt 10/10 5163 days 1%
Liz Dolman 8/10 5166 days 1%
Mieke Knoops 8/10 5518 days 1%
Josy 9/10 5528 days 1%
Ines Diana 9/10 5535 days 1%
carolineder 7/10 5598 days 1%
billdee 10/10 5720 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Trounson Kauri Park Campground does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.74% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

87%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.