Ranking Score Explained

Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Trounson Kauri Park Campground.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Trounson Kauri Park Campground

Valid Reviews

90 Valid Reviews

The Trounson Kauri Park Campground experience has a total of 92 reviews. There are 90 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 90 valid reviews:

Rating Count Percentage
10/10 24
27%
9/10 18
20%
8/10 27
30%
7/10 13
14%
6/10 3
3%
5/10 4
4%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 0
0%

83.33% Average

The raw data average (mean) for all the Trounson Kauri Park Campground valid reviews is 83.33% and is based on 90 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

27 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 90 valid reviews, the experience has 27 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 27 face-to-face reviews:

Rating Count Percentage
10/10 9
33%
9/10 5
19%
8/10 9
33%
7/10 4
15%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.04% Average

The raw data average (mean) for all the Trounson Kauri Park Campground face-to-face reviews is 87.04% and is based on 27 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

86.15%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
KL 10/10 345 days 100%
Nicole 8/10 376 days 97%
Chris 6/10 406 days 84%
Natasha 9/10 437 days 95%
John Holschier 10/10 437 days 96%
Mike Fricker 9/10 590 days 85%
Matt 10/10 620 days 84%
AmericanToby 10/10 620 days 84%
Sietse 9/10 711 days 76%
Kelly 7/10 803 days 63%
Lucas 8/10 803 days 66%
Mike 5/10 1168 days 24%
Stefanie 8/10 1229 days 27%
Leet 9/10 1260 days 25%
Henk 6/10 1410 days 14%
Steph and Denise 10/10 1502 days 12%
Mrs H 5/10 1837 days 4%
Mrs H 5/10 1837 days 4%
Layna 8/10 2172 days 5%
Sabine 8/10 2233 days 4%
Charlie 8/10 2506 days 4%
Don Strachan 9/10 2537 days 4%
Coco B. 3/10 2629 days 2%
Mike Fricker 8/10 2659 days 4%
Stefano Clerici 10/10 2720 days 3%
Teb 7/10 2721 days 3%
Nancy 6/10 2812 days 3%
Dominic Gould 8/10 2928 days 3%
Kendra Seamus Matilda and Oskar 10/10 3015 days 3%
Eugenie Desforges 9/10 3054 days 3%
Viola Cube 7/10 3071 days 3%
Kathrina Handschuh 10/10 3091 days 3%
Haley Everitt 9/10 3130 days 3%
John Smith 8/10 3205 days 2%
Maxine Fallot 7/10 3303 days 2%
Diandra Buesen 8/10 3362 days 2%
Michelle Smit 9/10 3419 days 2%
Gordon Lee 9/10 3508 days 2%
Sean Stevens 10/10 3574 days 2%
Bill Milburn 5/10 3605 days 1%
Tim De Boer 7/10 3651 days 1%
mathieu boustie 9/10 3664 days 1%
Michelle Rushton 8/10 3671 days 1%
Mabel Vanasperen 7/10 3674 days 1%
Sebastian 10/10 3693 days 1%
Andrew Watts 10/10 3704 days 1%
Sarah Gurney 8/10 3711 days 1%
Lionel C. 8/10 3755 days 1%
María del Carmen Escandell 9/10 3763 days 1%
Christine Slowiak 9/10 3816 days 1%
E Kane 8/10 3825 days 1%
Christoph 10/10 3929 days 1%
Sara Gonzalez 9/10 3960 days 1%
Mike Merrick 8/10 3969 days 1%
Celia Nowak 10/10 3972 days 1%
Alexis Leneveu 10/10 4005 days 1%
Heather Kingston 8/10 4058 days 1%
Sara Berton 8/10 4313 days 0%
Elise Boinnot 9/10 4331 days 0%
Thomas Dequidt 10/10 4331 days 0%
Harel Cliad 10/10 4361 days 0%
nimrod yaron 10/10 4362 days 0%
kiwifamily2 10/10 4363 days 0%
David Wood 7/10 4455 days 1%
Shantell Hunter 7/10 4547 days 1%
Team Kim&James 10/10 4547 days 1%
Sarah Horn 10/10 4657 days 1%
Sebastian Russell-Smits 10/10 4657 days 1%
Loesje 7/10 4669 days 1%
lisa taylor 8/10 4669 days 1%
Darren Abbott 8/10 4752 days 1%
Roshnie 8/10 4769 days 1%
Boule_de_gomme 10/10 5034 days 1%
Daniel & Manuela 8/10 5040 days 1%
Danielle 7/10 5046 days 1%
Lotte Foged 7/10 5061 days 1%
Mike1952 8/10 5063 days 1%
Johanna & Mark 7/10 5382 days 1%
Oliver Berg 8/10 5383 days 1%
Christoph & Maria 9/10 5390 days 1%
K & J Overton 9/10 5394 days 1%
Anika Jedelsky 8/10 5401 days 1%
Omar Candon 8/10 5401 days 1%
Heike Toepelt 10/10 5420 days 1%
Liz Dolman 8/10 5423 days 1%
Mieke Knoops 8/10 5775 days 1%
Josy 9/10 5785 days 1%
Ines Diana 9/10 5792 days 1%
carolineder 7/10 5855 days 1%
billdee 10/10 5977 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Trounson Kauri Park Campground does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.61% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

88%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.