Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Trounson Kauri Park Campground.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Trounson Kauri Park Campground

Valid Reviews

90 Valid Reviews

The Trounson Kauri Park Campground experience has a total of 92 reviews. There are 90 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 90 valid reviews:

Rating Count Percentage
10/10 24
27%
9/10 18
20%
8/10 27
30%
7/10 13
14%
6/10 3
3%
5/10 4
4%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 0
0%

83.33% Average

The raw data average (mean) for all the Trounson Kauri Park Campground valid reviews is 83.33% and is based on 90 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

27 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 90 valid reviews, the experience has 27 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 27 face-to-face reviews:

Rating Count Percentage
10/10 9
33%
9/10 5
19%
8/10 9
33%
7/10 4
15%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.04% Average

The raw data average (mean) for all the Trounson Kauri Park Campground face-to-face reviews is 87.04% and is based on 27 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

86.16%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
KL 10/10 351 days 100%
Nicole 8/10 382 days 97%
Chris 6/10 412 days 84%
Natasha 9/10 443 days 95%
John Holschier 10/10 443 days 96%
Mike Fricker 9/10 596 days 85%
Matt 10/10 626 days 84%
AmericanToby 10/10 626 days 84%
Sietse 9/10 717 days 75%
Kelly 7/10 809 days 63%
Lucas 8/10 809 days 66%
Mike 5/10 1174 days 24%
Stefanie 8/10 1235 days 26%
Leet 9/10 1266 days 24%
Henk 6/10 1416 days 13%
Steph and Denise 10/10 1508 days 12%
Mrs H 5/10 1843 days 4%
Mrs H 5/10 1843 days 4%
Layna 8/10 2178 days 5%
Sabine 8/10 2239 days 4%
Charlie 8/10 2512 days 4%
Don Strachan 9/10 2543 days 4%
Coco B. 3/10 2635 days 2%
Mike Fricker 8/10 2665 days 4%
Stefano Clerici 10/10 2726 days 3%
Teb 7/10 2727 days 3%
Nancy 6/10 2818 days 3%
Dominic Gould 8/10 2934 days 3%
Kendra Seamus Matilda and Oskar 10/10 3021 days 3%
Eugenie Desforges 9/10 3060 days 3%
Viola Cube 7/10 3077 days 3%
Kathrina Handschuh 10/10 3097 days 3%
Haley Everitt 9/10 3136 days 3%
John Smith 8/10 3211 days 2%
Maxine Fallot 7/10 3309 days 2%
Diandra Buesen 8/10 3368 days 2%
Michelle Smit 9/10 3425 days 2%
Gordon Lee 9/10 3514 days 2%
Sean Stevens 10/10 3580 days 2%
Bill Milburn 5/10 3611 days 1%
Tim De Boer 7/10 3657 days 1%
mathieu boustie 9/10 3670 days 1%
Michelle Rushton 8/10 3677 days 1%
Mabel Vanasperen 7/10 3680 days 1%
Sebastian 10/10 3699 days 1%
Andrew Watts 10/10 3710 days 1%
Sarah Gurney 8/10 3717 days 1%
Lionel C. 8/10 3761 days 1%
María del Carmen Escandell 9/10 3769 days 1%
Christine Slowiak 9/10 3822 days 1%
E Kane 8/10 3831 days 1%
Christoph 10/10 3935 days 1%
Sara Gonzalez 9/10 3966 days 1%
Mike Merrick 8/10 3975 days 1%
Celia Nowak 10/10 3978 days 1%
Alexis Leneveu 10/10 4011 days 1%
Heather Kingston 8/10 4064 days 1%
Sara Berton 8/10 4319 days 0%
Elise Boinnot 9/10 4337 days 0%
Thomas Dequidt 10/10 4337 days 0%
Harel Cliad 10/10 4367 days 0%
nimrod yaron 10/10 4368 days 0%
kiwifamily2 10/10 4369 days 0%
David Wood 7/10 4461 days 1%
Shantell Hunter 7/10 4553 days 1%
Team Kim&James 10/10 4553 days 1%
Sarah Horn 10/10 4663 days 1%
Sebastian Russell-Smits 10/10 4663 days 1%
Loesje 7/10 4675 days 1%
lisa taylor 8/10 4675 days 1%
Darren Abbott 8/10 4758 days 1%
Roshnie 8/10 4775 days 1%
Boule_de_gomme 10/10 5040 days 1%
Daniel & Manuela 8/10 5046 days 1%
Danielle 7/10 5052 days 1%
Lotte Foged 7/10 5067 days 1%
Mike1952 8/10 5069 days 1%
Johanna & Mark 7/10 5388 days 1%
Oliver Berg 8/10 5389 days 1%
Christoph & Maria 9/10 5396 days 1%
K & J Overton 9/10 5400 days 1%
Anika Jedelsky 8/10 5407 days 1%
Omar Candon 8/10 5407 days 1%
Heike Toepelt 10/10 5426 days 1%
Liz Dolman 8/10 5429 days 1%
Mieke Knoops 8/10 5781 days 1%
Josy 9/10 5791 days 1%
Ines Diana 9/10 5798 days 1%
carolineder 7/10 5861 days 1%
billdee 10/10 5983 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Trounson Kauri Park Campground does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.60% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

88%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.