Ranking Score Explained

Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Mount Maunganui Summit Walk.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

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Cymen Crick

Rankers Owner

Mount Maunganui Summit Walk

Valid Reviews

86 Valid Reviews

The Mount Maunganui Summit Walk experience has a total of 86 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 86 valid reviews:

Rating Count Percentage
10/10 26
30%
9/10 28
33%
8/10 20
23%
7/10 12
14%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.91% Average

The raw data average (mean) for all the Mount Maunganui Summit Walk valid reviews is 87.91% and is based on 86 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

79 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 86 valid reviews, the experience has 79 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 79 face-to-face reviews:

Rating Count Percentage
10/10 24
30%
9/10 25
32%
8/10 19
24%
7/10 11
14%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.85% Average

The raw data average (mean) for all the Mount Maunganui Summit Walk face-to-face reviews is 87.85% and is based on 79 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

87.94%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
JjLockwood 10/10 2031 days 100%
Mike Fricker 10/10 2304 days 88%
Clementine 8/10 2924 days 60%
Micha Kuster 7/10 2933 days 56%
Gauthier Dournean 9/10 2943 days 60%
Katja Manz 8/10 2966 days 58%
MARK CURPHEY 10/10 2983 days 58%
Rachel Ram 8/10 2990 days 57%
Camila Capel 10/10 3039 days 56%
Alberto 7/10 3185 days 46%
Rebecca Kearns 10/10 3188 days 50%
Eva Neumann 7/10 3188 days 46%
Heike Schreiber 7/10 3194 days 46%
Leonie Kraft 10/10 3214 days 48%
Manibod Vannaphone 9/10 3215 days 48%
Nico Wedel 8/10 3217 days 47%
Andrea Le Stunff 9/10 3219 days 48%
Rocio Lucero 10/10 3225 days 48%
Annalies Beard 10/10 3228 days 48%
Nina Krzis 7/10 3229 days 44%
Max von Felde 9/10 3230 days 47%
Aneta Hambergeroua 9/10 3238 days 47%
Clara Loizeil 7/10 3238 days 44%
Megan Lenox 9/10 3240 days 47%
Andy Burfoot 10/10 3241 days 47%
Xavier Bistodeau 7/10 3243 days 44%
Anna Scholten 9/10 3247 days 46%
Sophia Harnisch 10/10 3250 days 47%
Veronique Kaplan 7/10 3251 days 43%
Rob Manson 9/10 3253 days 46%
Daniel Roedel 7/10 3256 days 43%
Edwine 10/10 3265 days 46%
Kathanina Jasik 8/10 3272 days 45%
Bryan Anders 10/10 3292 days 45%
Ahmed Mohsen Aly 9/10 3338 days 43%
Marie Schmid 10/10 3605 days 31%
Anne Hempelt 8/10 3675 days 28%
Claudia de Winter 7/10 3920 days 16%
Simon Mehlmann 9/10 3926 days 17%
Alex 9/10 3927 days 17%
Becky 9/10 3927 days 17%
Cathrin Wisgiekl 10/10 3953 days 16%
Jan Kerkhoff 10/10 3953 days 16%
Johannes 9/10 3976 days 15%
Hendrik Schanz 8/10 4001 days 14%
FlyingKiwiGirl 8/10 4253 days 3%
Anton Thisted 9/10 4281 days 2%
Josefine Sjodin 7/10 4281 days 2%
Katie Fleck 8/10 4281 days 2%
Iban Dupont 10/10 4297 days 1%
Guillaume Boudrand 9/10 4297 days 1%
Selina Lott 10/10 4318 days 0%
Constanze 10/10 4318 days 0%
Kristin Denny 10/10 4324 days 0%
Thibault Bonenfant 7/10 4410 days 18%
Liz Marquart Scholtz 8/10 4415 days 19%
sidcupjon 9/10 4679 days 20%
R E Webb 8/10 4691 days 19%
M Neuman 8/10 4700 days 19%
Gary A 8/10 4800 days 19%
David and Karen 8/10 5037 days 19%
Malcolm Jones 9/10 5038 days 20%
Nicola Shaw 10/10 5038 days 20%
Hannah Roberts 9/10 5042 days 20%
Claudio 10/10 5051 days 20%
K_and_K 9/10 5257 days 20%
Rob 9/10 5327 days 20%
Grant 9/10 5331 days 20%
Claudia 9/10 5337 days 20%
Elin Haggq 9/10 5391 days 20%
Mercedes Valera 10/10 5400 days 20%
Marcio Moretti 9/10 5420 days 20%
Mark 9/10 5429 days 20%
Jens Bo Rykor 8/10 5451 days 19%
Jorrit Bust 8/10 5452 days 19%
Kane Chain 10/10 5455 days 20%
menzel 10/10 5483 days 20%
warrenp 8/10 5485 days 19%
johnma 10/10 5489 days 20%
thomash 8/10 5494 days 19%
jennyb 9/10 5498 days 20%
Sibylle Locher 9/10 5508 days 20%
Anna 8/10 5508 days 19%
Sofie 9/10 5739 days 20%
caroldarren 10/10 5744 days 20%
Amelie 8/10 5765 days 19%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Mount Maunganui Summit Walk does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.30% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

89%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.