Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mount Maunganui Summit Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mount Maunganui Summit Walk
Valid Reviews
86 Valid Reviews
The Mount Maunganui Summit Walk experience has a total of 86 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 86 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
30% |
| 9/10 | 28 |
|
33% |
| 8/10 | 20 |
|
23% |
| 7/10 | 12 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.91% Average
The raw data average (mean) for all the Mount Maunganui Summit Walk valid reviews is 87.91% and is based on 86 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
79 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 86 valid reviews, the experience has 79 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 79 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
30% |
| 9/10 | 25 |
|
32% |
| 8/10 | 19 |
|
24% |
| 7/10 | 11 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.85% Average
The raw data average (mean) for all the Mount Maunganui Summit Walk face-to-face reviews is 87.85% and is based on 79 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.11%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| JjLockwood | 10/10 | 1937 days | 100% |
| Mike Fricker | 10/10 | 2210 days | 89% |
| Clementine | 8/10 | 2830 days | 61% |
| Micha Kuster | 7/10 | 2839 days | 58% |
| Gauthier Dournean | 9/10 | 2849 days | 61% |
| Katja Manz | 8/10 | 2872 days | 60% |
| MARK CURPHEY | 10/10 | 2889 days | 60% |
| Rachel Ram | 8/10 | 2896 days | 59% |
| Camila Capel | 10/10 | 2945 days | 58% |
| Alberto | 7/10 | 3091 days | 48% |
| Rebecca Kearns | 10/10 | 3094 days | 51% |
| Eva Neumann | 7/10 | 3094 days | 48% |
| Heike Schreiber | 7/10 | 3100 days | 48% |
| Leonie Kraft | 10/10 | 3120 days | 50% |
| Manibod Vannaphone | 9/10 | 3121 days | 50% |
| Nico Wedel | 8/10 | 3123 days | 49% |
| Andrea Le Stunff | 9/10 | 3125 days | 50% |
| Rocio Lucero | 10/10 | 3131 days | 50% |
| Annalies Beard | 10/10 | 3134 days | 50% |
| Nina Krzis | 7/10 | 3135 days | 46% |
| Max von Felde | 9/10 | 3136 days | 49% |
| Aneta Hambergeroua | 9/10 | 3144 days | 49% |
| Clara Loizeil | 7/10 | 3144 days | 46% |
| Megan Lenox | 9/10 | 3146 days | 49% |
| Andy Burfoot | 10/10 | 3147 days | 49% |
| Xavier Bistodeau | 7/10 | 3149 days | 46% |
| Anna Scholten | 9/10 | 3153 days | 49% |
| Sophia Harnisch | 10/10 | 3156 days | 49% |
| Veronique Kaplan | 7/10 | 3157 days | 45% |
| Rob Manson | 9/10 | 3159 days | 48% |
| Daniel Roedel | 7/10 | 3162 days | 45% |
| Edwine | 10/10 | 3171 days | 48% |
| Kathanina Jasik | 8/10 | 3178 days | 47% |
| Bryan Anders | 10/10 | 3198 days | 47% |
| Ahmed Mohsen Aly | 9/10 | 3244 days | 45% |
| Marie Schmid | 10/10 | 3511 days | 34% |
| Anne Hempelt | 8/10 | 3581 days | 30% |
| Claudia de Winter | 7/10 | 3826 days | 19% |
| Simon Mehlmann | 9/10 | 3832 days | 20% |
| Alex | 9/10 | 3833 days | 20% |
| Becky | 9/10 | 3833 days | 20% |
| Cathrin Wisgiekl | 10/10 | 3859 days | 19% |
| Jan Kerkhoff | 10/10 | 3859 days | 19% |
| Johannes | 9/10 | 3882 days | 18% |
| Hendrik Schanz | 8/10 | 3907 days | 17% |
| FlyingKiwiGirl | 8/10 | 4159 days | 7% |
| Anton Thisted | 9/10 | 4187 days | 6% |
| Josefine Sjodin | 7/10 | 4187 days | 5% |
| Katie Fleck | 8/10 | 4187 days | 6% |
| Iban Dupont | 10/10 | 4203 days | 5% |
| Guillaume Boudrand | 9/10 | 4203 days | 5% |
| Selina Lott | 10/10 | 4224 days | 4% |
| Constanze | 10/10 | 4224 days | 4% |
| Kristin Denny | 10/10 | 4230 days | 4% |
| Thibault Bonenfant | 7/10 | 4316 days | 0% |
| Liz Marquart Scholtz | 8/10 | 4321 days | 0% |
| sidcupjon | 9/10 | 4585 days | 19% |
| R E Webb | 8/10 | 4597 days | 19% |
| M Neuman | 8/10 | 4606 days | 19% |
| Gary A | 8/10 | 4706 days | 19% |
| David and Karen | 8/10 | 4943 days | 19% |
| Malcolm Jones | 9/10 | 4944 days | 19% |
| Nicola Shaw | 10/10 | 4944 days | 19% |
| Hannah Roberts | 9/10 | 4948 days | 19% |
| Claudio | 10/10 | 4957 days | 19% |
| K_and_K | 9/10 | 5163 days | 19% |
| Rob | 9/10 | 5233 days | 19% |
| Grant | 9/10 | 5237 days | 19% |
| Claudia | 9/10 | 5243 days | 19% |
| Elin Haggq | 9/10 | 5297 days | 19% |
| Mercedes Valera | 10/10 | 5306 days | 19% |
| Marcio Moretti | 9/10 | 5326 days | 19% |
| Mark | 9/10 | 5335 days | 19% |
| Jens Bo Rykor | 8/10 | 5357 days | 19% |
| Jorrit Bust | 8/10 | 5358 days | 19% |
| Kane Chain | 10/10 | 5361 days | 19% |
| menzel | 10/10 | 5389 days | 19% |
| warrenp | 8/10 | 5391 days | 19% |
| johnma | 10/10 | 5395 days | 19% |
| thomash | 8/10 | 5400 days | 19% |
| jennyb | 9/10 | 5404 days | 19% |
| Sibylle Locher | 9/10 | 5414 days | 19% |
| Anna | 8/10 | 5414 days | 19% |
| Sofie | 9/10 | 5645 days | 19% |
| caroldarren | 10/10 | 5650 days | 19% |
| Amelie | 8/10 | 5671 days | 19% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Mount Maunganui Summit Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.28% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.