Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mount Maunganui Summit Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
86 Valid Reviews
The Mount Maunganui Summit Walk experience has a total of 86 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 86 valid reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 26 |
|
30% |
9/10 | 28 |
|
33% |
8/10 | 20 |
|
23% |
7/10 | 12 |
|
14% |
6/10 | 0 |
|
0% |
5/10 | 0 |
|
0% |
4/10 | 0 |
|
0% |
3/10 | 0 |
|
0% |
2/10 | 0 |
|
0% |
1/10 | 0 |
|
0% |
87.91% Average
The raw data average (mean) for all the Mount Maunganui Summit Walk valid reviews is 87.91% and is based on 86 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
79 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 86 valid reviews, the experience has 79 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 79 face-to-face reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 24 |
|
30% |
9/10 | 25 |
|
32% |
8/10 | 19 |
|
24% |
7/10 | 11 |
|
14% |
6/10 | 0 |
|
0% |
5/10 | 0 |
|
0% |
4/10 | 0 |
|
0% |
3/10 | 0 |
|
0% |
2/10 | 0 |
|
0% |
1/10 | 0 |
|
0% |
87.85% Average
The raw data average (mean) for all the Mount Maunganui Summit Walk face-to-face reviews is 87.85% and is based on 79 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
87.94%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
Reviewer | Rating | Age | Relative Weight |
---|---|---|---|
JjLockwood | 10/10 | 2031 days | 100% |
Mike Fricker | 10/10 | 2304 days | 88% |
Clementine | 8/10 | 2924 days | 60% |
Micha Kuster | 7/10 | 2933 days | 56% |
Gauthier Dournean | 9/10 | 2943 days | 60% |
Katja Manz | 8/10 | 2966 days | 58% |
MARK CURPHEY | 10/10 | 2983 days | 58% |
Rachel Ram | 8/10 | 2990 days | 57% |
Camila Capel | 10/10 | 3039 days | 56% |
Alberto | 7/10 | 3185 days | 46% |
Rebecca Kearns | 10/10 | 3188 days | 50% |
Eva Neumann | 7/10 | 3188 days | 46% |
Heike Schreiber | 7/10 | 3194 days | 46% |
Leonie Kraft | 10/10 | 3214 days | 48% |
Manibod Vannaphone | 9/10 | 3215 days | 48% |
Nico Wedel | 8/10 | 3217 days | 47% |
Andrea Le Stunff | 9/10 | 3219 days | 48% |
Rocio Lucero | 10/10 | 3225 days | 48% |
Annalies Beard | 10/10 | 3228 days | 48% |
Nina Krzis | 7/10 | 3229 days | 44% |
Max von Felde | 9/10 | 3230 days | 47% |
Aneta Hambergeroua | 9/10 | 3238 days | 47% |
Clara Loizeil | 7/10 | 3238 days | 44% |
Megan Lenox | 9/10 | 3240 days | 47% |
Andy Burfoot | 10/10 | 3241 days | 47% |
Xavier Bistodeau | 7/10 | 3243 days | 44% |
Anna Scholten | 9/10 | 3247 days | 46% |
Sophia Harnisch | 10/10 | 3250 days | 47% |
Veronique Kaplan | 7/10 | 3251 days | 43% |
Rob Manson | 9/10 | 3253 days | 46% |
Daniel Roedel | 7/10 | 3256 days | 43% |
Edwine | 10/10 | 3265 days | 46% |
Kathanina Jasik | 8/10 | 3272 days | 45% |
Bryan Anders | 10/10 | 3292 days | 45% |
Ahmed Mohsen Aly | 9/10 | 3338 days | 43% |
Marie Schmid | 10/10 | 3605 days | 31% |
Anne Hempelt | 8/10 | 3675 days | 28% |
Claudia de Winter | 7/10 | 3920 days | 16% |
Simon Mehlmann | 9/10 | 3926 days | 17% |
Alex | 9/10 | 3927 days | 17% |
Becky | 9/10 | 3927 days | 17% |
Cathrin Wisgiekl | 10/10 | 3953 days | 16% |
Jan Kerkhoff | 10/10 | 3953 days | 16% |
Johannes | 9/10 | 3976 days | 15% |
Hendrik Schanz | 8/10 | 4001 days | 14% |
FlyingKiwiGirl | 8/10 | 4253 days | 3% |
Anton Thisted | 9/10 | 4281 days | 2% |
Josefine Sjodin | 7/10 | 4281 days | 2% |
Katie Fleck | 8/10 | 4281 days | 2% |
Iban Dupont | 10/10 | 4297 days | 1% |
Guillaume Boudrand | 9/10 | 4297 days | 1% |
Selina Lott | 10/10 | 4318 days | 0% |
Constanze | 10/10 | 4318 days | 0% |
Kristin Denny | 10/10 | 4324 days | 0% |
Thibault Bonenfant | 7/10 | 4410 days | 18% |
Liz Marquart Scholtz | 8/10 | 4415 days | 19% |
sidcupjon | 9/10 | 4679 days | 20% |
R E Webb | 8/10 | 4691 days | 19% |
M Neuman | 8/10 | 4700 days | 19% |
Gary A | 8/10 | 4800 days | 19% |
David and Karen | 8/10 | 5037 days | 19% |
Malcolm Jones | 9/10 | 5038 days | 20% |
Nicola Shaw | 10/10 | 5038 days | 20% |
Hannah Roberts | 9/10 | 5042 days | 20% |
Claudio | 10/10 | 5051 days | 20% |
K_and_K | 9/10 | 5257 days | 20% |
Rob | 9/10 | 5327 days | 20% |
Grant | 9/10 | 5331 days | 20% |
Claudia | 9/10 | 5337 days | 20% |
Elin Haggq | 9/10 | 5391 days | 20% |
Mercedes Valera | 10/10 | 5400 days | 20% |
Marcio Moretti | 9/10 | 5420 days | 20% |
Mark | 9/10 | 5429 days | 20% |
Jens Bo Rykor | 8/10 | 5451 days | 19% |
Jorrit Bust | 8/10 | 5452 days | 19% |
Kane Chain | 10/10 | 5455 days | 20% |
menzel | 10/10 | 5483 days | 20% |
warrenp | 8/10 | 5485 days | 19% |
johnma | 10/10 | 5489 days | 20% |
thomash | 8/10 | 5494 days | 19% |
jennyb | 9/10 | 5498 days | 20% |
Sibylle Locher | 9/10 | 5508 days | 20% |
Anna | 8/10 | 5508 days | 19% |
Sofie | 9/10 | 5739 days | 20% |
caroldarren | 10/10 | 5744 days | 20% |
Amelie | 8/10 | 5765 days | 19% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Mount Maunganui Summit Walk does not meet the criteria for any of these adjustments to apply.
1.30% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.