Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mount Maunganui Summit Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mount Maunganui Summit Walk
Valid Reviews
86 Valid Reviews
The Mount Maunganui Summit Walk experience has a total of 86 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 86 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
30% |
| 9/10 | 28 |
|
33% |
| 8/10 | 20 |
|
23% |
| 7/10 | 12 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.91% Average
The raw data average (mean) for all the Mount Maunganui Summit Walk valid reviews is 87.91% and is based on 86 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
79 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 86 valid reviews, the experience has 79 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 79 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
30% |
| 9/10 | 25 |
|
32% |
| 8/10 | 19 |
|
24% |
| 7/10 | 11 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.85% Average
The raw data average (mean) for all the Mount Maunganui Summit Walk face-to-face reviews is 87.85% and is based on 79 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.07%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| JjLockwood | 10/10 | 1997 days | 100% |
| Mike Fricker | 10/10 | 2270 days | 89% |
| Clementine | 8/10 | 2890 days | 61% |
| Micha Kuster | 7/10 | 2899 days | 58% |
| Gauthier Dournean | 9/10 | 2909 days | 61% |
| Katja Manz | 8/10 | 2932 days | 59% |
| MARK CURPHEY | 10/10 | 2949 days | 60% |
| Rachel Ram | 8/10 | 2956 days | 59% |
| Camila Capel | 10/10 | 3005 days | 58% |
| Alberto | 7/10 | 3151 days | 48% |
| Rebecca Kearns | 10/10 | 3154 days | 51% |
| Eva Neumann | 7/10 | 3154 days | 48% |
| Heike Schreiber | 7/10 | 3160 days | 48% |
| Leonie Kraft | 10/10 | 3180 days | 50% |
| Manibod Vannaphone | 9/10 | 3181 days | 50% |
| Nico Wedel | 8/10 | 3183 days | 49% |
| Andrea Le Stunff | 9/10 | 3185 days | 50% |
| Rocio Lucero | 10/10 | 3191 days | 50% |
| Annalies Beard | 10/10 | 3194 days | 50% |
| Nina Krzis | 7/10 | 3195 days | 46% |
| Max von Felde | 9/10 | 3196 days | 49% |
| Aneta Hambergeroua | 9/10 | 3204 days | 49% |
| Clara Loizeil | 7/10 | 3204 days | 46% |
| Megan Lenox | 9/10 | 3206 days | 49% |
| Andy Burfoot | 10/10 | 3207 days | 49% |
| Xavier Bistodeau | 7/10 | 3209 days | 46% |
| Anna Scholten | 9/10 | 3213 days | 48% |
| Sophia Harnisch | 10/10 | 3216 days | 49% |
| Veronique Kaplan | 7/10 | 3217 days | 45% |
| Rob Manson | 9/10 | 3219 days | 48% |
| Daniel Roedel | 7/10 | 3222 days | 45% |
| Edwine | 10/10 | 3231 days | 48% |
| Kathanina Jasik | 8/10 | 3238 days | 47% |
| Bryan Anders | 10/10 | 3258 days | 47% |
| Ahmed Mohsen Aly | 9/10 | 3304 days | 45% |
| Marie Schmid | 10/10 | 3571 days | 34% |
| Anne Hempelt | 8/10 | 3641 days | 30% |
| Claudia de Winter | 7/10 | 3886 days | 19% |
| Simon Mehlmann | 9/10 | 3892 days | 20% |
| Alex | 9/10 | 3893 days | 20% |
| Becky | 9/10 | 3893 days | 20% |
| Cathrin Wisgiekl | 10/10 | 3919 days | 19% |
| Jan Kerkhoff | 10/10 | 3919 days | 19% |
| Johannes | 9/10 | 3942 days | 18% |
| Hendrik Schanz | 8/10 | 3967 days | 17% |
| FlyingKiwiGirl | 8/10 | 4219 days | 6% |
| Anton Thisted | 9/10 | 4247 days | 5% |
| Josefine Sjodin | 7/10 | 4247 days | 5% |
| Katie Fleck | 8/10 | 4247 days | 5% |
| Iban Dupont | 10/10 | 4263 days | 5% |
| Guillaume Boudrand | 9/10 | 4263 days | 5% |
| Selina Lott | 10/10 | 4284 days | 4% |
| Constanze | 10/10 | 4284 days | 4% |
| Kristin Denny | 10/10 | 4290 days | 4% |
| Thibault Bonenfant | 7/10 | 4376 days | 0% |
| Liz Marquart Scholtz | 8/10 | 4381 days | 21% |
| sidcupjon | 9/10 | 4645 days | 21% |
| R E Webb | 8/10 | 4657 days | 21% |
| M Neuman | 8/10 | 4666 days | 21% |
| Gary A | 8/10 | 4766 days | 21% |
| David and Karen | 8/10 | 5003 days | 21% |
| Malcolm Jones | 9/10 | 5004 days | 21% |
| Nicola Shaw | 10/10 | 5004 days | 21% |
| Hannah Roberts | 9/10 | 5008 days | 21% |
| Claudio | 10/10 | 5017 days | 21% |
| K_and_K | 9/10 | 5223 days | 21% |
| Rob | 9/10 | 5293 days | 21% |
| Grant | 9/10 | 5297 days | 21% |
| Claudia | 9/10 | 5303 days | 21% |
| Elin Haggq | 9/10 | 5357 days | 21% |
| Mercedes Valera | 10/10 | 5366 days | 21% |
| Marcio Moretti | 9/10 | 5386 days | 21% |
| Mark | 9/10 | 5395 days | 21% |
| Jens Bo Rykor | 8/10 | 5417 days | 21% |
| Jorrit Bust | 8/10 | 5418 days | 21% |
| Kane Chain | 10/10 | 5421 days | 21% |
| menzel | 10/10 | 5449 days | 21% |
| warrenp | 8/10 | 5451 days | 21% |
| johnma | 10/10 | 5455 days | 21% |
| thomash | 8/10 | 5460 days | 21% |
| jennyb | 9/10 | 5464 days | 21% |
| Sibylle Locher | 9/10 | 5474 days | 21% |
| Anna | 8/10 | 5474 days | 21% |
| Sofie | 9/10 | 5705 days | 21% |
| caroldarren | 10/10 | 5710 days | 21% |
| Amelie | 8/10 | 5731 days | 21% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Mount Maunganui Summit Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.28% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.