Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mount Maunganui Summit Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mount Maunganui Summit Walk
Valid Reviews
86 Valid Reviews
The Mount Maunganui Summit Walk experience has a total of 86 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 86 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
30% |
| 9/10 | 28 |
|
33% |
| 8/10 | 20 |
|
23% |
| 7/10 | 12 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.91% Average
The raw data average (mean) for all the Mount Maunganui Summit Walk valid reviews is 87.91% and is based on 86 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
79 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 86 valid reviews, the experience has 79 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 79 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
30% |
| 9/10 | 25 |
|
32% |
| 8/10 | 19 |
|
24% |
| 7/10 | 11 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.85% Average
The raw data average (mean) for all the Mount Maunganui Summit Walk face-to-face reviews is 87.85% and is based on 79 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.44%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| JjLockwood | 10/10 | 2468 days | 100% |
| Mike Fricker | 10/10 | 2741 days | 86% |
| Clementine | 8/10 | 3361 days | 52% |
| Micha Kuster | 7/10 | 3370 days | 49% |
| Gauthier Dournean | 9/10 | 3380 days | 51% |
| Katja Manz | 8/10 | 3403 days | 50% |
| MARK CURPHEY | 10/10 | 3420 days | 50% |
| Rachel Ram | 8/10 | 3427 days | 48% |
| Camila Capel | 10/10 | 3476 days | 47% |
| Alberto | 7/10 | 3622 days | 36% |
| Rebecca Kearns | 10/10 | 3625 days | 39% |
| Eva Neumann | 7/10 | 3625 days | 36% |
| Heike Schreiber | 7/10 | 3631 days | 36% |
| Leonie Kraft | 10/10 | 3651 days | 38% |
| Manibod Vannaphone | 9/10 | 3652 days | 37% |
| Nico Wedel | 8/10 | 3654 days | 37% |
| Andrea Le Stunff | 9/10 | 3656 days | 37% |
| Rocio Lucero | 10/10 | 3662 days | 37% |
| Annalies Beard | 10/10 | 3665 days | 37% |
| Nina Krzis | 7/10 | 3666 days | 34% |
| Max von Felde | 9/10 | 3667 days | 36% |
| Aneta Hambergeroua | 9/10 | 3675 days | 36% |
| Clara Loizeil | 7/10 | 3675 days | 34% |
| Megan Lenox | 9/10 | 3677 days | 36% |
| Andy Burfoot | 10/10 | 3678 days | 36% |
| Xavier Bistodeau | 7/10 | 3680 days | 34% |
| Anna Scholten | 9/10 | 3684 days | 36% |
| Sophia Harnisch | 10/10 | 3687 days | 36% |
| Veronique Kaplan | 7/10 | 3688 days | 33% |
| Rob Manson | 9/10 | 3690 days | 35% |
| Daniel Roedel | 7/10 | 3693 days | 33% |
| Edwine | 10/10 | 3702 days | 35% |
| Kathanina Jasik | 8/10 | 3709 days | 34% |
| Bryan Anders | 10/10 | 3729 days | 33% |
| Ahmed Mohsen Aly | 9/10 | 3775 days | 31% |
| Marie Schmid | 10/10 | 4042 days | 17% |
| Anne Hempelt | 8/10 | 4112 days | 13% |
| Claudia de Winter | 7/10 | 4357 days | 0% |
| Simon Mehlmann | 9/10 | 4363 days | 0% |
| Alex | 9/10 | 4364 days | 0% |
| Becky | 9/10 | 4364 days | 0% |
| Cathrin Wisgiekl | 10/10 | 4390 days | 26% |
| Jan Kerkhoff | 10/10 | 4390 days | 26% |
| Johannes | 9/10 | 4413 days | 26% |
| Hendrik Schanz | 8/10 | 4438 days | 26% |
| FlyingKiwiGirl | 8/10 | 4690 days | 26% |
| Anton Thisted | 9/10 | 4718 days | 26% |
| Josefine Sjodin | 7/10 | 4718 days | 24% |
| Katie Fleck | 8/10 | 4718 days | 26% |
| Iban Dupont | 10/10 | 4734 days | 26% |
| Guillaume Boudrand | 9/10 | 4734 days | 26% |
| Selina Lott | 10/10 | 4755 days | 26% |
| Constanze | 10/10 | 4755 days | 26% |
| Kristin Denny | 10/10 | 4761 days | 26% |
| Thibault Bonenfant | 7/10 | 4847 days | 24% |
| Liz Marquart Scholtz | 8/10 | 4852 days | 26% |
| sidcupjon | 9/10 | 5116 days | 26% |
| R E Webb | 8/10 | 5128 days | 26% |
| M Neuman | 8/10 | 5137 days | 26% |
| Gary A | 8/10 | 5237 days | 26% |
| David and Karen | 8/10 | 5474 days | 26% |
| Malcolm Jones | 9/10 | 5475 days | 26% |
| Nicola Shaw | 10/10 | 5475 days | 26% |
| Hannah Roberts | 9/10 | 5479 days | 26% |
| Claudio | 10/10 | 5488 days | 26% |
| K_and_K | 9/10 | 5694 days | 26% |
| Rob | 9/10 | 5764 days | 26% |
| Grant | 9/10 | 5768 days | 26% |
| Claudia | 9/10 | 5774 days | 26% |
| Elin Haggq | 9/10 | 5828 days | 26% |
| Mercedes Valera | 10/10 | 5837 days | 26% |
| Marcio Moretti | 9/10 | 5857 days | 26% |
| Mark | 9/10 | 5866 days | 26% |
| Jens Bo Rykor | 8/10 | 5888 days | 26% |
| Jorrit Bust | 8/10 | 5889 days | 26% |
| Kane Chain | 10/10 | 5892 days | 26% |
| menzel | 10/10 | 5920 days | 26% |
| warrenp | 8/10 | 5922 days | 26% |
| johnma | 10/10 | 5926 days | 26% |
| thomash | 8/10 | 5931 days | 26% |
| jennyb | 9/10 | 5935 days | 26% |
| Sibylle Locher | 9/10 | 5945 days | 26% |
| Anna | 8/10 | 5945 days | 26% |
| Sofie | 9/10 | 6176 days | 26% |
| caroldarren | 10/10 | 6181 days | 26% |
| Amelie | 8/10 | 6202 days | 26% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Mount Maunganui Summit Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.22% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.