Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mount Maunganui Summit Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mount Maunganui Summit Walk
Valid Reviews
86 Valid Reviews
The Mount Maunganui Summit Walk experience has a total of 86 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 86 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
30% |
| 9/10 | 28 |
|
33% |
| 8/10 | 20 |
|
23% |
| 7/10 | 12 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.91% Average
The raw data average (mean) for all the Mount Maunganui Summit Walk valid reviews is 87.91% and is based on 86 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
79 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 86 valid reviews, the experience has 79 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 79 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
30% |
| 9/10 | 25 |
|
32% |
| 8/10 | 19 |
|
24% |
| 7/10 | 11 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.85% Average
The raw data average (mean) for all the Mount Maunganui Summit Walk face-to-face reviews is 87.85% and is based on 79 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.19%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| JjLockwood | 10/10 | 2144 days | 100% |
| Mike Fricker | 10/10 | 2417 days | 88% |
| Clementine | 8/10 | 3037 days | 59% |
| Micha Kuster | 7/10 | 3046 days | 55% |
| Gauthier Dournean | 9/10 | 3056 days | 58% |
| Katja Manz | 8/10 | 3079 days | 57% |
| MARK CURPHEY | 10/10 | 3096 days | 57% |
| Rachel Ram | 8/10 | 3103 days | 56% |
| Camila Capel | 10/10 | 3152 days | 55% |
| Alberto | 7/10 | 3298 days | 45% |
| Rebecca Kearns | 10/10 | 3301 days | 48% |
| Eva Neumann | 7/10 | 3301 days | 45% |
| Heike Schreiber | 7/10 | 3307 days | 44% |
| Leonie Kraft | 10/10 | 3327 days | 47% |
| Manibod Vannaphone | 9/10 | 3328 days | 46% |
| Nico Wedel | 8/10 | 3330 days | 46% |
| Andrea Le Stunff | 9/10 | 3332 days | 46% |
| Rocio Lucero | 10/10 | 3338 days | 46% |
| Annalies Beard | 10/10 | 3341 days | 46% |
| Nina Krzis | 7/10 | 3342 days | 43% |
| Max von Felde | 9/10 | 3343 days | 46% |
| Aneta Hambergeroua | 9/10 | 3351 days | 45% |
| Clara Loizeil | 7/10 | 3351 days | 42% |
| Megan Lenox | 9/10 | 3353 days | 45% |
| Andy Burfoot | 10/10 | 3354 days | 46% |
| Xavier Bistodeau | 7/10 | 3356 days | 42% |
| Anna Scholten | 9/10 | 3360 days | 45% |
| Sophia Harnisch | 10/10 | 3363 days | 45% |
| Veronique Kaplan | 7/10 | 3364 days | 42% |
| Rob Manson | 9/10 | 3366 days | 45% |
| Daniel Roedel | 7/10 | 3369 days | 42% |
| Edwine | 10/10 | 3378 days | 44% |
| Kathanina Jasik | 8/10 | 3385 days | 43% |
| Bryan Anders | 10/10 | 3405 days | 43% |
| Ahmed Mohsen Aly | 9/10 | 3451 days | 41% |
| Marie Schmid | 10/10 | 3718 days | 29% |
| Anne Hempelt | 8/10 | 3788 days | 25% |
| Claudia de Winter | 7/10 | 4033 days | 14% |
| Simon Mehlmann | 9/10 | 4039 days | 15% |
| Alex | 9/10 | 4040 days | 15% |
| Becky | 9/10 | 4040 days | 15% |
| Cathrin Wisgiekl | 10/10 | 4066 days | 14% |
| Jan Kerkhoff | 10/10 | 4066 days | 14% |
| Johannes | 9/10 | 4089 days | 12% |
| Hendrik Schanz | 8/10 | 4114 days | 11% |
| FlyingKiwiGirl | 8/10 | 4366 days | 0% |
| Anton Thisted | 9/10 | 4394 days | 22% |
| Josefine Sjodin | 7/10 | 4394 days | 21% |
| Katie Fleck | 8/10 | 4394 days | 22% |
| Iban Dupont | 10/10 | 4410 days | 22% |
| Guillaume Boudrand | 9/10 | 4410 days | 22% |
| Selina Lott | 10/10 | 4431 days | 22% |
| Constanze | 10/10 | 4431 days | 22% |
| Kristin Denny | 10/10 | 4437 days | 22% |
| Thibault Bonenfant | 7/10 | 4523 days | 21% |
| Liz Marquart Scholtz | 8/10 | 4528 days | 22% |
| sidcupjon | 9/10 | 4792 days | 22% |
| R E Webb | 8/10 | 4804 days | 22% |
| M Neuman | 8/10 | 4813 days | 22% |
| Gary A | 8/10 | 4913 days | 22% |
| David and Karen | 8/10 | 5150 days | 22% |
| Malcolm Jones | 9/10 | 5151 days | 22% |
| Nicola Shaw | 10/10 | 5151 days | 22% |
| Hannah Roberts | 9/10 | 5155 days | 22% |
| Claudio | 10/10 | 5164 days | 22% |
| K_and_K | 9/10 | 5370 days | 22% |
| Rob | 9/10 | 5440 days | 22% |
| Grant | 9/10 | 5444 days | 22% |
| Claudia | 9/10 | 5450 days | 22% |
| Elin Haggq | 9/10 | 5504 days | 22% |
| Mercedes Valera | 10/10 | 5513 days | 22% |
| Marcio Moretti | 9/10 | 5533 days | 22% |
| Mark | 9/10 | 5542 days | 22% |
| Jens Bo Rykor | 8/10 | 5564 days | 22% |
| Jorrit Bust | 8/10 | 5565 days | 22% |
| Kane Chain | 10/10 | 5568 days | 22% |
| menzel | 10/10 | 5596 days | 22% |
| warrenp | 8/10 | 5598 days | 22% |
| johnma | 10/10 | 5602 days | 22% |
| thomash | 8/10 | 5607 days | 22% |
| jennyb | 9/10 | 5611 days | 22% |
| Sibylle Locher | 9/10 | 5621 days | 22% |
| Anna | 8/10 | 5621 days | 22% |
| Sofie | 9/10 | 5852 days | 22% |
| caroldarren | 10/10 | 5857 days | 22% |
| Amelie | 8/10 | 5878 days | 22% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Mount Maunganui Summit Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.26% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.