Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mount Maunganui Summit Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mount Maunganui Summit Walk
Valid Reviews
86 Valid Reviews
The Mount Maunganui Summit Walk experience has a total of 86 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 86 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
30% |
| 9/10 | 28 |
|
33% |
| 8/10 | 20 |
|
23% |
| 7/10 | 12 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.91% Average
The raw data average (mean) for all the Mount Maunganui Summit Walk valid reviews is 87.91% and is based on 86 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
79 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 86 valid reviews, the experience has 79 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 79 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
30% |
| 9/10 | 25 |
|
32% |
| 8/10 | 19 |
|
24% |
| 7/10 | 11 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.85% Average
The raw data average (mean) for all the Mount Maunganui Summit Walk face-to-face reviews is 87.85% and is based on 79 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.22%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| JjLockwood | 10/10 | 2380 days | 100% |
| Mike Fricker | 10/10 | 2653 days | 86% |
| Clementine | 8/10 | 3273 days | 54% |
| Micha Kuster | 7/10 | 3282 days | 50% |
| Gauthier Dournean | 9/10 | 3292 days | 53% |
| Katja Manz | 8/10 | 3315 days | 51% |
| MARK CURPHEY | 10/10 | 3332 days | 52% |
| Rachel Ram | 8/10 | 3339 days | 50% |
| Camila Capel | 10/10 | 3388 days | 49% |
| Alberto | 7/10 | 3534 days | 38% |
| Rebecca Kearns | 10/10 | 3537 days | 41% |
| Eva Neumann | 7/10 | 3537 days | 38% |
| Heike Schreiber | 7/10 | 3543 days | 38% |
| Leonie Kraft | 10/10 | 3563 days | 40% |
| Manibod Vannaphone | 9/10 | 3564 days | 40% |
| Nico Wedel | 8/10 | 3566 days | 39% |
| Andrea Le Stunff | 9/10 | 3568 days | 39% |
| Rocio Lucero | 10/10 | 3574 days | 39% |
| Annalies Beard | 10/10 | 3577 days | 39% |
| Nina Krzis | 7/10 | 3578 days | 36% |
| Max von Felde | 9/10 | 3579 days | 39% |
| Aneta Hambergeroua | 9/10 | 3587 days | 38% |
| Clara Loizeil | 7/10 | 3587 days | 36% |
| Megan Lenox | 9/10 | 3589 days | 38% |
| Andy Burfoot | 10/10 | 3590 days | 39% |
| Xavier Bistodeau | 7/10 | 3592 days | 36% |
| Anna Scholten | 9/10 | 3596 days | 38% |
| Sophia Harnisch | 10/10 | 3599 days | 38% |
| Veronique Kaplan | 7/10 | 3600 days | 35% |
| Rob Manson | 9/10 | 3602 days | 38% |
| Daniel Roedel | 7/10 | 3605 days | 35% |
| Edwine | 10/10 | 3614 days | 37% |
| Kathanina Jasik | 8/10 | 3621 days | 36% |
| Bryan Anders | 10/10 | 3641 days | 36% |
| Ahmed Mohsen Aly | 9/10 | 3687 days | 33% |
| Marie Schmid | 10/10 | 3954 days | 20% |
| Anne Hempelt | 8/10 | 4024 days | 16% |
| Claudia de Winter | 7/10 | 4269 days | 4% |
| Simon Mehlmann | 9/10 | 4275 days | 4% |
| Alex | 9/10 | 4276 days | 4% |
| Becky | 9/10 | 4276 days | 4% |
| Cathrin Wisgiekl | 10/10 | 4302 days | 2% |
| Jan Kerkhoff | 10/10 | 4302 days | 2% |
| Johannes | 9/10 | 4325 days | 1% |
| Hendrik Schanz | 8/10 | 4350 days | 0% |
| FlyingKiwiGirl | 8/10 | 4602 days | 24% |
| Anton Thisted | 9/10 | 4630 days | 24% |
| Josefine Sjodin | 7/10 | 4630 days | 23% |
| Katie Fleck | 8/10 | 4630 days | 24% |
| Iban Dupont | 10/10 | 4646 days | 24% |
| Guillaume Boudrand | 9/10 | 4646 days | 24% |
| Selina Lott | 10/10 | 4667 days | 24% |
| Constanze | 10/10 | 4667 days | 24% |
| Kristin Denny | 10/10 | 4673 days | 24% |
| Thibault Bonenfant | 7/10 | 4759 days | 23% |
| Liz Marquart Scholtz | 8/10 | 4764 days | 24% |
| sidcupjon | 9/10 | 5028 days | 24% |
| R E Webb | 8/10 | 5040 days | 24% |
| M Neuman | 8/10 | 5049 days | 24% |
| Gary A | 8/10 | 5149 days | 24% |
| David and Karen | 8/10 | 5386 days | 24% |
| Malcolm Jones | 9/10 | 5387 days | 24% |
| Nicola Shaw | 10/10 | 5387 days | 24% |
| Hannah Roberts | 9/10 | 5391 days | 24% |
| Claudio | 10/10 | 5400 days | 24% |
| K_and_K | 9/10 | 5606 days | 24% |
| Rob | 9/10 | 5676 days | 24% |
| Grant | 9/10 | 5680 days | 24% |
| Claudia | 9/10 | 5686 days | 24% |
| Elin Haggq | 9/10 | 5740 days | 24% |
| Mercedes Valera | 10/10 | 5749 days | 24% |
| Marcio Moretti | 9/10 | 5769 days | 24% |
| Mark | 9/10 | 5778 days | 24% |
| Jens Bo Rykor | 8/10 | 5800 days | 24% |
| Jorrit Bust | 8/10 | 5801 days | 24% |
| Kane Chain | 10/10 | 5804 days | 24% |
| menzel | 10/10 | 5832 days | 24% |
| warrenp | 8/10 | 5834 days | 24% |
| johnma | 10/10 | 5838 days | 24% |
| thomash | 8/10 | 5843 days | 24% |
| jennyb | 9/10 | 5847 days | 24% |
| Sibylle Locher | 9/10 | 5857 days | 24% |
| Anna | 8/10 | 5857 days | 24% |
| Sofie | 9/10 | 6088 days | 24% |
| caroldarren | 10/10 | 6093 days | 24% |
| Amelie | 8/10 | 6114 days | 24% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Mount Maunganui Summit Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.26% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.