G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mount Maunganui Summit Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mount Maunganui Summit Walk
Valid Reviews
86 Valid Reviews
The Mount Maunganui Summit Walk experience has a total of 86 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 86 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
30% |
| 9/10 | 28 |
|
33% |
| 8/10 | 20 |
|
23% |
| 7/10 | 12 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.91% Average
The raw data average (mean) for all the Mount Maunganui Summit Walk valid reviews is 87.91% and is based on 86 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
79 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 86 valid reviews, the experience has 79 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 79 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
30% |
| 9/10 | 25 |
|
32% |
| 8/10 | 19 |
|
24% |
| 7/10 | 11 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.85% Average
The raw data average (mean) for all the Mount Maunganui Summit Walk face-to-face reviews is 87.85% and is based on 79 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.94%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| JjLockwood | 10/10 | 2022 days | 100% |
| Mike Fricker | 10/10 | 2295 days | 88% |
| Clementine | 8/10 | 2915 days | 60% |
| Micha Kuster | 7/10 | 2924 days | 56% |
| Gauthier Dournean | 9/10 | 2934 days | 60% |
| Katja Manz | 8/10 | 2957 days | 58% |
| MARK CURPHEY | 10/10 | 2974 days | 58% |
| Rachel Ram | 8/10 | 2981 days | 57% |
| Camila Capel | 10/10 | 3030 days | 56% |
| Alberto | 7/10 | 3176 days | 46% |
| Rebecca Kearns | 10/10 | 3179 days | 50% |
| Eva Neumann | 7/10 | 3179 days | 46% |
| Heike Schreiber | 7/10 | 3185 days | 46% |
| Leonie Kraft | 10/10 | 3205 days | 48% |
| Manibod Vannaphone | 9/10 | 3206 days | 48% |
| Nico Wedel | 8/10 | 3208 days | 47% |
| Andrea Le Stunff | 9/10 | 3210 days | 48% |
| Rocio Lucero | 10/10 | 3216 days | 48% |
| Annalies Beard | 10/10 | 3219 days | 48% |
| Nina Krzis | 7/10 | 3220 days | 44% |
| Max von Felde | 9/10 | 3221 days | 47% |
| Aneta Hambergeroua | 9/10 | 3229 days | 47% |
| Clara Loizeil | 7/10 | 3229 days | 44% |
| Megan Lenox | 9/10 | 3231 days | 47% |
| Andy Burfoot | 10/10 | 3232 days | 47% |
| Xavier Bistodeau | 7/10 | 3234 days | 44% |
| Anna Scholten | 9/10 | 3238 days | 46% |
| Sophia Harnisch | 10/10 | 3241 days | 47% |
| Veronique Kaplan | 7/10 | 3242 days | 43% |
| Rob Manson | 9/10 | 3244 days | 46% |
| Daniel Roedel | 7/10 | 3247 days | 43% |
| Edwine | 10/10 | 3256 days | 46% |
| Kathanina Jasik | 8/10 | 3263 days | 45% |
| Bryan Anders | 10/10 | 3283 days | 45% |
| Ahmed Mohsen Aly | 9/10 | 3329 days | 43% |
| Marie Schmid | 10/10 | 3596 days | 31% |
| Anne Hempelt | 8/10 | 3666 days | 28% |
| Claudia de Winter | 7/10 | 3911 days | 16% |
| Simon Mehlmann | 9/10 | 3917 days | 17% |
| Alex | 9/10 | 3918 days | 17% |
| Becky | 9/10 | 3918 days | 17% |
| Cathrin Wisgiekl | 10/10 | 3944 days | 16% |
| Jan Kerkhoff | 10/10 | 3944 days | 16% |
| Johannes | 9/10 | 3967 days | 15% |
| Hendrik Schanz | 8/10 | 3992 days | 14% |
| FlyingKiwiGirl | 8/10 | 4244 days | 3% |
| Anton Thisted | 9/10 | 4272 days | 2% |
| Josefine Sjodin | 7/10 | 4272 days | 2% |
| Katie Fleck | 8/10 | 4272 days | 2% |
| Iban Dupont | 10/10 | 4288 days | 1% |
| Guillaume Boudrand | 9/10 | 4288 days | 1% |
| Selina Lott | 10/10 | 4309 days | 0% |
| Constanze | 10/10 | 4309 days | 0% |
| Kristin Denny | 10/10 | 4315 days | 0% |
| Thibault Bonenfant | 7/10 | 4401 days | 18% |
| Liz Marquart Scholtz | 8/10 | 4406 days | 19% |
| sidcupjon | 9/10 | 4670 days | 19% |
| R E Webb | 8/10 | 4682 days | 19% |
| M Neuman | 8/10 | 4691 days | 19% |
| Gary A | 8/10 | 4791 days | 19% |
| David and Karen | 8/10 | 5028 days | 19% |
| Malcolm Jones | 9/10 | 5029 days | 19% |
| Nicola Shaw | 10/10 | 5029 days | 19% |
| Hannah Roberts | 9/10 | 5033 days | 19% |
| Claudio | 10/10 | 5042 days | 19% |
| K_and_K | 9/10 | 5248 days | 19% |
| Rob | 9/10 | 5318 days | 19% |
| Grant | 9/10 | 5322 days | 19% |
| Claudia | 9/10 | 5328 days | 19% |
| Elin Haggq | 9/10 | 5382 days | 19% |
| Mercedes Valera | 10/10 | 5391 days | 19% |
| Marcio Moretti | 9/10 | 5411 days | 19% |
| Mark | 9/10 | 5420 days | 19% |
| Jens Bo Rykor | 8/10 | 5442 days | 19% |
| Jorrit Bust | 8/10 | 5443 days | 19% |
| Kane Chain | 10/10 | 5446 days | 19% |
| menzel | 10/10 | 5474 days | 19% |
| warrenp | 8/10 | 5476 days | 19% |
| johnma | 10/10 | 5480 days | 19% |
| thomash | 8/10 | 5485 days | 19% |
| jennyb | 9/10 | 5489 days | 19% |
| Sibylle Locher | 9/10 | 5499 days | 19% |
| Anna | 8/10 | 5499 days | 19% |
| Sofie | 9/10 | 5730 days | 19% |
| caroldarren | 10/10 | 5735 days | 19% |
| Amelie | 8/10 | 5756 days | 19% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Mount Maunganui Summit Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.30% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.