Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mount Maunganui Summit Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mount Maunganui Summit Walk
Valid Reviews
86 Valid Reviews
The Mount Maunganui Summit Walk experience has a total of 86 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 86 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
30% |
| 9/10 | 28 |
|
33% |
| 8/10 | 20 |
|
23% |
| 7/10 | 12 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.91% Average
The raw data average (mean) for all the Mount Maunganui Summit Walk valid reviews is 87.91% and is based on 86 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
79 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 86 valid reviews, the experience has 79 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 79 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
30% |
| 9/10 | 25 |
|
32% |
| 8/10 | 19 |
|
24% |
| 7/10 | 11 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.85% Average
The raw data average (mean) for all the Mount Maunganui Summit Walk face-to-face reviews is 87.85% and is based on 79 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.21%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| JjLockwood | 10/10 | 2351 days | 100% |
| Mike Fricker | 10/10 | 2624 days | 86% |
| Clementine | 8/10 | 3244 days | 54% |
| Micha Kuster | 7/10 | 3253 days | 50% |
| Gauthier Dournean | 9/10 | 3263 days | 53% |
| Katja Manz | 8/10 | 3286 days | 51% |
| MARK CURPHEY | 10/10 | 3303 days | 52% |
| Rachel Ram | 8/10 | 3310 days | 50% |
| Camila Capel | 10/10 | 3359 days | 49% |
| Alberto | 7/10 | 3505 days | 38% |
| Rebecca Kearns | 10/10 | 3508 days | 41% |
| Eva Neumann | 7/10 | 3508 days | 38% |
| Heike Schreiber | 7/10 | 3514 days | 38% |
| Leonie Kraft | 10/10 | 3534 days | 40% |
| Manibod Vannaphone | 9/10 | 3535 days | 40% |
| Nico Wedel | 8/10 | 3537 days | 39% |
| Andrea Le Stunff | 9/10 | 3539 days | 39% |
| Rocio Lucero | 10/10 | 3545 days | 39% |
| Annalies Beard | 10/10 | 3548 days | 39% |
| Nina Krzis | 7/10 | 3549 days | 36% |
| Max von Felde | 9/10 | 3550 days | 39% |
| Aneta Hambergeroua | 9/10 | 3558 days | 38% |
| Clara Loizeil | 7/10 | 3558 days | 36% |
| Megan Lenox | 9/10 | 3560 days | 38% |
| Andy Burfoot | 10/10 | 3561 days | 39% |
| Xavier Bistodeau | 7/10 | 3563 days | 36% |
| Anna Scholten | 9/10 | 3567 days | 38% |
| Sophia Harnisch | 10/10 | 3570 days | 38% |
| Veronique Kaplan | 7/10 | 3571 days | 35% |
| Rob Manson | 9/10 | 3573 days | 38% |
| Daniel Roedel | 7/10 | 3576 days | 35% |
| Edwine | 10/10 | 3585 days | 37% |
| Kathanina Jasik | 8/10 | 3592 days | 36% |
| Bryan Anders | 10/10 | 3612 days | 36% |
| Ahmed Mohsen Aly | 9/10 | 3658 days | 33% |
| Marie Schmid | 10/10 | 3925 days | 20% |
| Anne Hempelt | 8/10 | 3995 days | 16% |
| Claudia de Winter | 7/10 | 4240 days | 4% |
| Simon Mehlmann | 9/10 | 4246 days | 4% |
| Alex | 9/10 | 4247 days | 4% |
| Becky | 9/10 | 4247 days | 4% |
| Cathrin Wisgiekl | 10/10 | 4273 days | 2% |
| Jan Kerkhoff | 10/10 | 4273 days | 2% |
| Johannes | 9/10 | 4296 days | 1% |
| Hendrik Schanz | 8/10 | 4321 days | 0% |
| FlyingKiwiGirl | 8/10 | 4573 days | 22% |
| Anton Thisted | 9/10 | 4601 days | 23% |
| Josefine Sjodin | 7/10 | 4601 days | 21% |
| Katie Fleck | 8/10 | 4601 days | 22% |
| Iban Dupont | 10/10 | 4617 days | 23% |
| Guillaume Boudrand | 9/10 | 4617 days | 23% |
| Selina Lott | 10/10 | 4638 days | 23% |
| Constanze | 10/10 | 4638 days | 23% |
| Kristin Denny | 10/10 | 4644 days | 23% |
| Thibault Bonenfant | 7/10 | 4730 days | 21% |
| Liz Marquart Scholtz | 8/10 | 4735 days | 22% |
| sidcupjon | 9/10 | 4999 days | 23% |
| R E Webb | 8/10 | 5011 days | 22% |
| M Neuman | 8/10 | 5020 days | 22% |
| Gary A | 8/10 | 5120 days | 22% |
| David and Karen | 8/10 | 5357 days | 22% |
| Malcolm Jones | 9/10 | 5358 days | 23% |
| Nicola Shaw | 10/10 | 5358 days | 23% |
| Hannah Roberts | 9/10 | 5362 days | 23% |
| Claudio | 10/10 | 5371 days | 23% |
| K_and_K | 9/10 | 5577 days | 23% |
| Rob | 9/10 | 5647 days | 23% |
| Grant | 9/10 | 5651 days | 23% |
| Claudia | 9/10 | 5657 days | 23% |
| Elin Haggq | 9/10 | 5711 days | 23% |
| Mercedes Valera | 10/10 | 5720 days | 23% |
| Marcio Moretti | 9/10 | 5740 days | 23% |
| Mark | 9/10 | 5749 days | 23% |
| Jens Bo Rykor | 8/10 | 5771 days | 22% |
| Jorrit Bust | 8/10 | 5772 days | 22% |
| Kane Chain | 10/10 | 5775 days | 23% |
| menzel | 10/10 | 5803 days | 23% |
| warrenp | 8/10 | 5805 days | 22% |
| johnma | 10/10 | 5809 days | 23% |
| thomash | 8/10 | 5814 days | 22% |
| jennyb | 9/10 | 5818 days | 23% |
| Sibylle Locher | 9/10 | 5828 days | 23% |
| Anna | 8/10 | 5828 days | 22% |
| Sofie | 9/10 | 6059 days | 23% |
| caroldarren | 10/10 | 6064 days | 23% |
| Amelie | 8/10 | 6085 days | 22% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Mount Maunganui Summit Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.26% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.