Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Tama Lakes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

CC
Cymen Crick's avatar

Cymen Crick

Rankers Owner

Tama Lakes

Valid Reviews

43 Valid Reviews

The Tama Lakes experience has a total of 43 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 43 valid reviews:

Rating Count Percentage
10/10 16
37%
9/10 10
23%
8/10 13
30%
7/10 2
5%
6/10 1
2%
5/10 1
2%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

88.14% Average

The raw data average (mean) for all the Tama Lakes valid reviews is 88.14% and is based on 43 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

39 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 43 valid reviews, the experience has 39 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 39 face-to-face reviews:

Rating Count Percentage
10/10 15
38%
9/10 9
23%
8/10 11
28%
7/10 2
5%
6/10 1
3%
5/10 1
3%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

88.21% Average

The raw data average (mean) for all the Tama Lakes face-to-face reviews is 88.21% and is based on 39 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

89.58%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Andrea Mueller 9/10 2970 days 99%
ALEXANDRE ESCOT 10/10 2976 days 100%
Florian 10/10 3007 days 97%
Nina Feulner 10/10 3007 days 97%
Thomas Kindler 10/10 3017 days 96%
Aurelie Otis 8/10 3073 days 89%
Kenlly 8/10 3326 days 68%
Lili Souris 8/10 3347 days 66%
Ambrosio Loojs 8/10 3370 days 64%
Florian Mueller 10/10 3383 days 65%
Gessica 8/10 3462 days 57%
Manuela Opprecht 8/10 3743 days 33%
David and Stephan 10/10 3773 days 32%
Romina De Hill 6/10 4067 days 3%
Tom Hill 5/10 4067 days 0%
Antoine 10/10 4078 days 5%
Louison Laissus 10/10 4078 days 5%
Tanja and Pascal 10/10 4464 days 23%
Wouter Trumpie 8/10 4513 days 23%
Ron 8/10 4528 days 23%
Stephan Olivier 10/10 4528 days 23%
Stephan Olivier 10/10 4528 days 23%
Kevin Blom 9/10 4528 days 23%
Faassen 8/10 4532 days 23%
Graham Platt 9/10 4808 days 23%
Jennifer 10/10 4810 days 23%
Monica 10/10 4814 days 23%
Dean 8/10 4874 days 23%
Barry Dunster 10/10 4890 days 23%
Wolter Zigterman 9/10 4906 days 23%
Anders Rathleff 9/10 4906 days 23%
Johanna 9/10 5182 days 23%
Florian 7/10 5186 days 20%
TheBigLebowski 9/10 5224 days 23%
kempt 8/10 5469 days 23%
Peter Koeck 10/10 5539 days 23%
Jakob Pedersen 9/10 5540 days 23%
kevinp 9/10 5601 days 23%
AnjaN 8/10 5871 days 23%
AmyBarrett 10/10 5880 days 23%
Andrew Wilson 7/10 5881 days 20%
ClodaghM 8/10 5881 days 23%
GillianK 9/10 5899 days 23%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Tama Lakes does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.06% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

91%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.