Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Tama Lakes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

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Cymen Crick's avatar

Cymen Crick

Rankers Owner

Tama Lakes

Valid Reviews

43 Valid Reviews

The Tama Lakes experience has a total of 43 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 43 valid reviews:

Rating Count Percentage
10/10 16
37%
9/10 10
23%
8/10 13
30%
7/10 2
5%
6/10 1
2%
5/10 1
2%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

88.14% Average

The raw data average (mean) for all the Tama Lakes valid reviews is 88.14% and is based on 43 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

39 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 43 valid reviews, the experience has 39 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 39 face-to-face reviews:

Rating Count Percentage
10/10 15
38%
9/10 9
23%
8/10 11
28%
7/10 2
5%
6/10 1
3%
5/10 1
3%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

88.21% Average

The raw data average (mean) for all the Tama Lakes face-to-face reviews is 88.21% and is based on 39 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

89.50%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Andrea Mueller 9/10 2890 days 99%
ALEXANDRE ESCOT 10/10 2896 days 100%
Florian 10/10 2927 days 97%
Nina Feulner 10/10 2927 days 97%
Thomas Kindler 10/10 2937 days 97%
Aurelie Otis 8/10 2993 days 89%
Kenlly 8/10 3246 days 69%
Lili Souris 8/10 3267 days 67%
Ambrosio Loojs 8/10 3290 days 65%
Florian Mueller 10/10 3303 days 66%
Gessica 8/10 3382 days 57%
Manuela Opprecht 8/10 3663 days 34%
David and Stephan 10/10 3693 days 33%
Romina De Hill 6/10 3987 days 3%
Tom Hill 5/10 3987 days 0%
Antoine 10/10 3998 days 7%
Louison Laissus 10/10 3998 days 7%
Tanja and Pascal 10/10 4384 days 18%
Wouter Trumpie 8/10 4433 days 17%
Ron 8/10 4448 days 17%
Stephan Olivier 10/10 4448 days 18%
Stephan Olivier 10/10 4448 days 18%
Kevin Blom 9/10 4448 days 17%
Faassen 8/10 4452 days 17%
Graham Platt 9/10 4728 days 17%
Jennifer 10/10 4730 days 18%
Monica 10/10 4734 days 18%
Dean 8/10 4794 days 17%
Barry Dunster 10/10 4810 days 18%
Wolter Zigterman 9/10 4826 days 17%
Anders Rathleff 9/10 4826 days 17%
Johanna 9/10 5102 days 17%
Florian 7/10 5106 days 15%
TheBigLebowski 9/10 5144 days 17%
kempt 8/10 5389 days 17%
Peter Koeck 10/10 5459 days 18%
Jakob Pedersen 9/10 5460 days 17%
kevinp 9/10 5521 days 17%
AnjaN 8/10 5791 days 17%
AmyBarrett 10/10 5800 days 18%
Andrew Wilson 7/10 5801 days 15%
ClodaghM 8/10 5801 days 17%
GillianK 9/10 5819 days 17%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Tama Lakes does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.07% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

91%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.