G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mangahuia Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mangahuia Campsite
Valid Reviews
64 Valid Reviews
The Mangahuia Campsite experience has a total of 65 reviews. There are 64 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 64 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 9 |
|
14% |
| 9/10 | 12 |
|
19% |
| 8/10 | 18 |
|
28% |
| 7/10 | 16 |
|
25% |
| 6/10 | 4 |
|
6% |
| 5/10 | 2 |
|
3% |
| 4/10 | 2 |
|
3% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
2% |
77.66% Average
The raw data average (mean) for all the Mangahuia Campsite valid reviews is 77.66% and is based on 64 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
22 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 64 valid reviews, the experience has 22 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 22 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 3 |
|
14% |
| 9/10 | 5 |
|
23% |
| 8/10 | 6 |
|
27% |
| 7/10 | 7 |
|
32% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
5% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.45% Average
The raw data average (mean) for all the Mangahuia Campsite face-to-face reviews is 80.45% and is based on 22 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
78.34%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Milly Struthers | 6/10 | 98 days | 92% |
| Christopher | 7/10 | 98 days | 100% |
| Kirsty B | 8/10 | 311 days | 100% |
| Liam Dent | 6/10 | 373 days | 86% |
| Howards | 8/10 | 495 days | 91% |
| @saltyskin | 10/10 | 617 days | 85% |
| Basil | 8/10 | 617 days | 83% |
| Caroline | 9/10 | 676 days | 79% |
| Leet | 9/10 | 891 days | 58% |
| Emer | 8/10 | 952 days | 51% |
| Kate | 9/10 | 1103 days | 37% |
| Celeste | 5/10 | 1743 days | 4% |
| Ju | 1/10 | 1743 days | 2% |
| Tessa | 7/10 | 1956 days | 5% |
| Pat Burns | 7/10 | 2109 days | 4% |
| Anders Knutsson | 10/10 | 2168 days | 5% |
| Guillaume | 4/10 | 2168 days | 3% |
| Nadja Kampfhenkel | 6/10 | 2168 days | 4% |
| Mike | 9/10 | 2168 days | 5% |
| Francois & Caroline | 8/10 | 2168 days | 5% |
| Myra Van Dijk | 9/10 | 2501 days | 4% |
| Paul Vinken | 9/10 | 2570 days | 4% |
| Jennifer Duhnke | 6/10 | 2868 days | 3% |
| Megan Jurgensmeyer | 7/10 | 2932 days | 3% |
| Jayma Dancer | 8/10 | 2964 days | 3% |
| Gordon Lee | 8/10 | 3139 days | 3% |
| Clara Bertomeu | 8/10 | 3155 days | 2% |
| Tatiana Rochereau | 7/10 | 3179 days | 2% |
| Carsten Philipp | 10/10 | 3349 days | 2% |
| Rogier K | 7/10 | 3357 days | 2% |
| David and Stephan | 10/10 | 3639 days | 1% |
| GN100 | 8/10 | 3721 days | 1% |
| Sidney Stokkers | 8/10 | 3721 days | 1% |
| Pelletier | 7/10 | 3902 days | 1% |
| Justin globalgauthiers.blogspot.com | 8/10 | 3904 days | 1% |
| Janek Belcher | 9/10 | 3912 days | 1% |
| Adele Grandguillot | 7/10 | 3932 days | 1% |
| Sarah Beyeler | 8/10 | 3934 days | 1% |
| Kim Lavener | 7/10 | 3934 days | 1% |
| Hadler | 9/10 | 3936 days | 1% |
| Christine Helleiner | 9/10 | 3936 days | 1% |
| Steffen | 7/10 | 3938 days | 1% |
| Sergey Pronkin | 8/10 | 3938 days | 1% |
| Stina Hultberg | 8/10 | 3939 days | 1% |
| Linus Larsson | 7/10 | 3941 days | 1% |
| Constanza Salas | 10/10 | 3968 days | 1% |
| Claudia | 9/10 | 3972 days | 1% |
| Julia Bonisch | 10/10 | 3978 days | 1% |
| Laura Pleumeekers | 7/10 | 3980 days | 1% |
| Zoe Ross | 4/10 | 3994 days | 0% |
| Hannah | 7/10 | 4025 days | 1% |
| Johannes J | 8/10 | 4116 days | 1% |
| ramy | 7/10 | 4269 days | 0% |
| Menu | 9/10 | 4290 days | 0% |
| Will and Taylor | 9/10 | 4300 days | 0% |
| Patricia Busbach | 10/10 | 4328 days | 0% |
| arnaud paquet | 10/10 | 4359 days | 0% |
| Boule_de_gomme | 10/10 | 4665 days | 1% |
| Dean | 5/10 | 4740 days | 1% |
| JadesWorld | 7/10 | 4786 days | 1% |
| Ryan Dorsey | 8/10 | 5028 days | 1% |
| Kathleen Brown | 7/10 | 5029 days | 1% |
| Jerry & Floon | 8/10 | 5029 days | 1% |
| Faye & Ben | 8/10 | 5054 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Mangahuia Campsite does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
3.48% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.