G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Port Jackson Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Port Jackson Campsite
Valid Reviews
51 Valid Reviews
The Port Jackson Campsite experience has a total of 52 reviews. There are 51 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 51 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
51% |
| 9/10 | 19 |
|
37% |
| 8/10 | 6 |
|
12% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
93.92% Average
The raw data average (mean) for all the Port Jackson Campsite valid reviews is 93.92% and is based on 51 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
22 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 51 valid reviews, the experience has 22 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 22 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 8 |
|
36% |
| 9/10 | 12 |
|
55% |
| 8/10 | 2 |
|
9% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.73% Average
The raw data average (mean) for all the Port Jackson Campsite face-to-face reviews is 92.73% and is based on 22 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.79%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Christopher | 10/10 | 78 days | 100% |
| Beth | 8/10 | 262 days | 95% |
| Rokki Bud | 10/10 | 748 days | 68% |
| Jacob Carrapetta | 10/10 | 809 days | 63% |
| Nicky | 8/10 | 1052 days | 38% |
| Hannah | 10/10 | 1174 days | 29% |
| Alex | 10/10 | 1236 days | 25% |
| Jenni | 9/10 | 1478 days | 12% |
| Gareth | 10/10 | 1783 days | 5% |
| Bert | 9/10 | 1814 days | 5% |
| Sheryll | 10/10 | 2089 days | 4% |
| Ashleigh | 10/10 | 2117 days | 4% |
| Krishna Ponguru | 10/10 | 2240 days | 4% |
| Michael Smith | 9/10 | 2637 days | 3% |
| Fabio Flepp | 10/10 | 2825 days | 3% |
| Paul Smith | 8/10 | 2841 days | 3% |
| Claire Buckham | 10/10 | 2846 days | 3% |
| James Oakes | 10/10 | 2859 days | 3% |
| Sarah Stone | 9/10 | 2902 days | 3% |
| Rima | 9/10 | 2939 days | 3% |
| Patrick Baritz | 10/10 | 3219 days | 2% |
| Dave O'Brien | 9/10 | 3221 days | 2% |
| Michael | 10/10 | 3309 days | 2% |
| Camille Guevel | 10/10 | 3540 days | 2% |
| Hans Munster | 10/10 | 3554 days | 1% |
| Matthias Bohmert | 9/10 | 3576 days | 1% |
| Jurgen Moors | 10/10 | 3644 days | 1% |
| James Russell | 9/10 | 3891 days | 1% |
| Hannah Watt | 10/10 | 3891 days | 1% |
| Mark Hofmann | 9/10 | 3921 days | 1% |
| Steven Lotrian | 10/10 | 3929 days | 1% |
| Clarissa Krote | 10/10 | 3955 days | 1% |
| Lane | 10/10 | 3974 days | 1% |
| sharyn wright | 8/10 | 4005 days | 1% |
| GN100 | 10/10 | 4005 days | 1% |
| FlyingKiwiGirl | 9/10 | 4249 days | 0% |
| Nigel Shaw | 10/10 | 4249 days | 0% |
| Menu | 9/10 | 4270 days | 0% |
| Kathy Arthurs | 8/10 | 4280 days | 0% |
| Fabian Brand | 9/10 | 4301 days | 0% |
| Nora and Edward | 9/10 | 4303 days | 0% |
| Markus Frei | 8/10 | 4631 days | 1% |
| Jessica Marling | 9/10 | 4654 days | 1% |
| Mike & Suzann | 9/10 | 4656 days | 1% |
| Kaelin | 10/10 | 4750 days | 1% |
| Harald Schmidt | 10/10 | 4996 days | 1% |
| Sophie | 9/10 | 5039 days | 1% |
| Brent S | 9/10 | 5370 days | 1% |
| olafrick | 9/10 | 5404 days | 1% |
| Johannes & Jopke Fokkema | 9/10 | 5730 days | 1% |
| Lars | 10/10 | 5753 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Port Jackson Campsite does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.55% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.