Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Taranaki Falls.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Taranaki Falls

Valid Reviews

65 Valid Reviews

The Taranaki Falls experience has a total of 65 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 65 valid reviews:

Rating Count Percentage
10/10 16
25%
9/10 22
34%
8/10 18
28%
7/10 8
12%
6/10 1
2%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.77% Average

The raw data average (mean) for all the Taranaki Falls valid reviews is 86.77% and is based on 65 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

61 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 65 valid reviews, the experience has 61 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 61 face-to-face reviews:

Rating Count Percentage
10/10 14
23%
9/10 21
34%
8/10 17
28%
7/10 8
13%
6/10 1
2%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.39% Average

The raw data average (mean) for all the Taranaki Falls face-to-face reviews is 86.39% and is based on 61 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

87.33%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Dee Greig-Dunn 9/10 2179 days 100%
Linnea Sahlberg 10/10 2588 days 82%
Kati Behrendt 10/10 2847 days 70%
Julia Achatz 7/10 2849 days 65%
Markus Wagner 9/10 2849 days 70%
Katharina Gans 9/10 2857 days 69%
Benedikt Lorenz 10/10 2859 days 70%
Jonas Neumann 9/10 2862 days 69%
Theresa Flach 10/10 2862 days 70%
Daniela Hintermayr 7/10 2863 days 65%
Thomas Klinting 6/10 2863 days 60%
Wouter Bleckmann 8/10 2897 days 67%
Tom Rogers 7/10 2911 days 63%
Ulf 10/10 2923 days 67%
Jack Robinson 10/10 2934 days 66%
Robert Elzinga 8/10 3164 days 55%
David Schelensky 10/10 3213 days 53%
Ruven Rintelmann 9/10 3214 days 53%
Daniel Roedel 8/10 3222 days 52%
Catherine Schlachter 9/10 3890 days 22%
Christina Perez 8/10 3890 days 22%
Casandra Prunica 9/10 3917 days 21%
Janina Zwerver 8/10 3917 days 21%
Anton Thisted 7/10 4247 days 6%
Chantal Mortel 8/10 4285 days 4%
Soren and Inelase Lindhardbell 10/10 4352 days 1%
Soren and Inelase Lindhardbell 10/10 4352 days 1%
Brigitte 9/10 4358 days 1%
Ron 8/10 4374 days 0%
Laurits and Bettina 9/10 4377 days 0%
Kerstin 9/10 4385 days 23%
Helmut Schmid 9/10 4639 days 23%
Melinda Moir 9/10 4651 days 23%
Lars 8/10 4654 days 23%
Lotte Foged 9/10 4672 days 23%
Dean 8/10 4720 days 23%
Lisa Beutler 10/10 4725 days 23%
Barry Dunster 10/10 4736 days 23%
Rudy Witt 8/10 4752 days 23%
Tina 9/10 4766 days 23%
Ralph & Marloes Meyers 9/10 4979 days 23%
Wheeler 10/10 5000 days 23%
Michael Orme 7/10 5001 days 22%
Tim 9/10 5001 days 23%
Tina Baun 8/10 5003 days 23%
Erica Moorhouse 8/10 5016 days 23%
Dennis & Claudia 8/10 5031 days 23%
Florian 7/10 5032 days 22%
D Oostrum 9/10 5034 days 23%
Mike Peirce 9/10 5370 days 23%
Cecile 10/10 5379 days 23%
Jannievan Osnabrugge 7/10 5386 days 22%
Lousie Hug 7/10 5390 days 22%
Schubert, Wolfgang & Claudia 8/10 5409 days 23%
ilkal 8/10 5452 days 23%
katesc 9/10 5455 days 23%
usigmund 8/10 5455 days 23%
vernenal 10/10 5470 days 23%
Bue Verrept 8/10 5473 days 23%
Monika Wenzel 10/10 5474 days 23%
Louis Duhaime 9/10 5477 days 23%
Jeanette Larsen 9/10 5478 days 23%
johannac 8/10 5585 days 23%
BVanW 9/10 5702 days 23%
Ralph Boese 10/10 5730 days 23%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Taranaki Falls does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.40% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

89%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.