Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Maitai Bay Campsite.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

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Cymen Crick's avatar

Cymen Crick

Rankers Owner

Maitai Bay Campsite

Valid Reviews

73 Valid Reviews

The Maitai Bay Campsite experience has a total of 73 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 73 valid reviews:

Rating Count Percentage
10/10 21
29%
9/10 20
27%
8/10 22
30%
7/10 6
8%
6/10 2
3%
5/10 0
0%
4/10 2
3%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.03% Average

The raw data average (mean) for all the Maitai Bay Campsite valid reviews is 86.03% and is based on 73 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

21 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 73 valid reviews, the experience has 21 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 21 face-to-face reviews:

Rating Count Percentage
10/10 6
29%
9/10 9
43%
8/10 6
29%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.00% Average

The raw data average (mean) for all the Maitai Bay Campsite face-to-face reviews is 90.00% and is based on 21 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

88.24%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Tim Schmitter 9/10 79 days 100%
Lucy 9/10 109 days 100%
Max 9/10 354 days 93%
Anna Swain 8/10 1297 days 21%
Belen Ramirez 10/10 1328 days 19%
Claudi 9/10 1358 days 17%
Adam 7/10 1478 days 11%
James 8/10 1509 days 11%
Olivia 8/10 1509 days 11%
Crystal 9/10 1662 days 7%
Kate B 10/10 1693 days 6%
Critta 10/10 2150 days 4%
Rachel 9/10 2209 days 4%
Lauren Glass 10/10 2271 days 4%
Anton Gordon 7/10 2301 days 4%
Amul 10/10 2485 days 4%
Emma Guthrie 8/10 2546 days 4%
Georgia Gray 7/10 2576 days 3%
Belinda Du Plessis 10/10 2577 days 4%
Mikayla Candido 6/10 2621 days 3%
Michelle Smith 8/10 2641 days 3%
Laura 6/10 2696 days 3%
George Keiller 4/10 2721 days 2%
Jason Stalgis 8/10 2932 days 3%
Paul Smith 8/10 2941 days 3%
Tobias Krieghoff 8/10 3037 days 3%
Philipp Jahn 9/10 3070 days 3%
Michelle Smit 7/10 3122 days 2%
Chantal Heller 9/10 3267 days 2%
Urs Baumgartner 9/10 3325 days 2%
Matthias Turck 10/10 3344 days 2%
Marianne Leclerco 10/10 3371 days 2%
Timo von Wirth 9/10 3383 days 2%
Jonathan Briggs 8/10 3395 days 2%
Nikita Jones 10/10 3396 days 2%
Rebecca Can 8/10 3518 days 2%
Helen Ameis 10/10 3586 days 2%
Mike Merrick 7/10 3672 days 1%
Stephanie King 8/10 3683 days 1%
Thomas and Sonja 10/10 3724 days 1%
Jurgen Moors 10/10 3736 days 1%
Heather Kingston 8/10 3761 days 1%
Ron Clarke 8/10 3792 days 1%
Andrew Young 10/10 4007 days 1%
Sara Clausen 9/10 4013 days 1%
Philipp 9/10 4047 days 1%
Blue Bottle 4/10 4065 days 0%
kiwifamily2 7/10 4066 days 1%
Juandflow 8/10 4066 days 1%
Ourlot 10/10 4372 days 0%
Loesje 8/10 4372 days 0%
lisa taylor 8/10 4372 days 0%
Will and Taylor 8/10 4400 days 1%
Regan Fairley 9/10 4400 days 1%
Jan and Pedi 9/10 4453 days 1%
Steven Hill 9/10 4733 days 1%
Samplonius 8/10 4761 days 1%
Claudia & Julian 10/10 4764 days 1%
S Tucker 9/10 4817 days 1%
colinrea 10/10 4858 days 1%
Rachel Cockroft 9/10 5075 days 1%
Danielle 9/10 5081 days 1%
Iain Campbell 10/10 5081 days 1%
Kendall 8/10 5086 days 1%
Boi Sagarra 9/10 5086 days 1%
joke 8/10 5090 days 1%
Lukis Haertel 10/10 5128 days 1%
iBert 10/10 5131 days 1%
Cymen Crick 10/10 5376 days 1%
hooperuk 10/10 5437 days 1%
timgr 8/10 5543 days 1%
jennyb 9/10 5556 days 1%
Mike 8/10 5570 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Maitai Bay Campsite does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.26% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

89%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.