Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Maitai Bay Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Maitai Bay Campsite
Valid Reviews
76 Valid Reviews
The Maitai Bay Campsite experience has a total of 76 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 76 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
29% |
| 9/10 | 21 |
|
28% |
| 8/10 | 23 |
|
30% |
| 7/10 | 6 |
|
8% |
| 6/10 | 2 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 2 |
|
3% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.18% Average
The raw data average (mean) for all the Maitai Bay Campsite valid reviews is 86.18% and is based on 76 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
21 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 76 valid reviews, the experience has 21 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 21 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 6 |
|
29% |
| 9/10 | 9 |
|
43% |
| 8/10 | 6 |
|
29% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Maitai Bay Campsite face-to-face reviews is 90.00% and is based on 21 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.26%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Debbie | 10/10 | 286 days | 100% |
| Marilyn Miller | 9/10 | 314 days | 98% |
| JAA | 8/10 | 314 days | 97% |
| Tim Schmitter | 9/10 | 376 days | 95% |
| Lucy | 9/10 | 406 days | 94% |
| Max | 9/10 | 651 days | 79% |
| Anna Swain | 8/10 | 1594 days | 8% |
| Belen Ramirez | 10/10 | 1625 days | 8% |
| Claudi | 9/10 | 1655 days | 7% |
| Adam | 7/10 | 1775 days | 5% |
| James | 8/10 | 1806 days | 5% |
| Olivia | 8/10 | 1806 days | 5% |
| Crystal | 9/10 | 1959 days | 5% |
| Kate B | 10/10 | 1990 days | 5% |
| Critta | 10/10 | 2447 days | 4% |
| Rachel | 9/10 | 2506 days | 4% |
| Lauren Glass | 10/10 | 2568 days | 4% |
| Anton Gordon | 7/10 | 2598 days | 3% |
| Amul | 10/10 | 2782 days | 3% |
| Emma Guthrie | 8/10 | 2843 days | 3% |
| Georgia Gray | 7/10 | 2873 days | 3% |
| Belinda Du Plessis | 10/10 | 2874 days | 3% |
| Mikayla Candido | 6/10 | 2918 days | 3% |
| Michelle Smith | 8/10 | 2938 days | 3% |
| Laura | 6/10 | 2993 days | 2% |
| George Keiller | 4/10 | 3018 days | 2% |
| Jason Stalgis | 8/10 | 3229 days | 2% |
| Paul Smith | 8/10 | 3238 days | 2% |
| Tobias Krieghoff | 8/10 | 3334 days | 2% |
| Philipp Jahn | 9/10 | 3367 days | 2% |
| Michelle Smit | 7/10 | 3419 days | 2% |
| Chantal Heller | 9/10 | 3564 days | 2% |
| Urs Baumgartner | 9/10 | 3622 days | 2% |
| Matthias Turck | 10/10 | 3641 days | 1% |
| Marianne Leclerco | 10/10 | 3668 days | 1% |
| Timo von Wirth | 9/10 | 3680 days | 1% |
| Jonathan Briggs | 8/10 | 3692 days | 1% |
| Nikita Jones | 10/10 | 3693 days | 1% |
| Rebecca Can | 8/10 | 3815 days | 1% |
| Helen Ameis | 10/10 | 3883 days | 1% |
| Mike Merrick | 7/10 | 3969 days | 1% |
| Stephanie King | 8/10 | 3980 days | 1% |
| Thomas and Sonja | 10/10 | 4021 days | 1% |
| Jurgen Moors | 10/10 | 4033 days | 1% |
| Heather Kingston | 8/10 | 4058 days | 1% |
| Ron Clarke | 8/10 | 4089 days | 1% |
| Andrew Young | 10/10 | 4304 days | 0% |
| Sara Clausen | 9/10 | 4310 days | 0% |
| Philipp | 9/10 | 4344 days | 0% |
| Blue Bottle | 4/10 | 4362 days | 0% |
| kiwifamily2 | 7/10 | 4363 days | 0% |
| Juandflow | 8/10 | 4363 days | 0% |
| Ourlot | 10/10 | 4669 days | 1% |
| Loesje | 8/10 | 4669 days | 1% |
| lisa taylor | 8/10 | 4669 days | 1% |
| Will and Taylor | 8/10 | 4697 days | 1% |
| Regan Fairley | 9/10 | 4697 days | 1% |
| Jan and Pedi | 9/10 | 4750 days | 1% |
| Steven Hill | 9/10 | 5030 days | 1% |
| Samplonius | 8/10 | 5058 days | 1% |
| Claudia & Julian | 10/10 | 5061 days | 1% |
| S Tucker | 9/10 | 5114 days | 1% |
| colinrea | 10/10 | 5155 days | 1% |
| Rachel Cockroft | 9/10 | 5372 days | 1% |
| Danielle | 9/10 | 5378 days | 1% |
| Iain Campbell | 10/10 | 5378 days | 1% |
| Kendall | 8/10 | 5383 days | 1% |
| Boi Sagarra | 9/10 | 5383 days | 1% |
| joke | 8/10 | 5387 days | 1% |
| Lukis Haertel | 10/10 | 5425 days | 1% |
| iBert | 10/10 | 5428 days | 1% |
| Cymen Crick | 10/10 | 5673 days | 1% |
| hooperuk | 10/10 | 5734 days | 1% |
| timgr | 8/10 | 5840 days | 1% |
| jennyb | 9/10 | 5853 days | 1% |
| Mike | 8/10 | 5867 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Maitai Bay Campsite does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.10% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.