Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Maitai Bay Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Maitai Bay Campsite
Valid Reviews
72 Valid Reviews
The Maitai Bay Campsite experience has a total of 72 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 72 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 21 |
|
29% |
| 9/10 | 19 |
|
26% |
| 8/10 | 22 |
|
31% |
| 7/10 | 6 |
|
8% |
| 6/10 | 2 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 2 |
|
3% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.97% Average
The raw data average (mean) for all the Maitai Bay Campsite valid reviews is 85.97% and is based on 72 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
21 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 72 valid reviews, the experience has 21 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 21 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 6 |
|
29% |
| 9/10 | 9 |
|
43% |
| 8/10 | 6 |
|
29% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Maitai Bay Campsite face-to-face reviews is 90.00% and is based on 21 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.63%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Lucy | 9/10 | 21 days | 100% |
| Max | 9/10 | 266 days | 96% |
| Anna Swain | 8/10 | 1209 days | 26% |
| Belen Ramirez | 10/10 | 1240 days | 25% |
| Claudi | 9/10 | 1270 days | 23% |
| Adam | 7/10 | 1390 days | 15% |
| James | 8/10 | 1421 days | 14% |
| Olivia | 8/10 | 1421 days | 14% |
| Crystal | 9/10 | 1574 days | 9% |
| Kate B | 10/10 | 1605 days | 8% |
| Critta | 10/10 | 2062 days | 5% |
| Rachel | 9/10 | 2121 days | 4% |
| Lauren Glass | 10/10 | 2183 days | 4% |
| Anton Gordon | 7/10 | 2213 days | 4% |
| Amul | 10/10 | 2397 days | 4% |
| Emma Guthrie | 8/10 | 2458 days | 4% |
| Georgia Gray | 7/10 | 2488 days | 3% |
| Belinda Du Plessis | 10/10 | 2489 days | 4% |
| Mikayla Candido | 6/10 | 2533 days | 3% |
| Michelle Smith | 8/10 | 2553 days | 4% |
| Laura | 6/10 | 2608 days | 3% |
| George Keiller | 4/10 | 2633 days | 2% |
| Jason Stalgis | 8/10 | 2844 days | 3% |
| Paul Smith | 8/10 | 2853 days | 3% |
| Tobias Krieghoff | 8/10 | 2949 days | 3% |
| Philipp Jahn | 9/10 | 2982 days | 3% |
| Michelle Smit | 7/10 | 3034 days | 2% |
| Chantal Heller | 9/10 | 3179 days | 2% |
| Urs Baumgartner | 9/10 | 3237 days | 2% |
| Matthias Turck | 10/10 | 3256 days | 2% |
| Marianne Leclerco | 10/10 | 3283 days | 2% |
| Timo von Wirth | 9/10 | 3295 days | 2% |
| Jonathan Briggs | 8/10 | 3307 days | 2% |
| Nikita Jones | 10/10 | 3308 days | 2% |
| Rebecca Can | 8/10 | 3430 days | 2% |
| Helen Ameis | 10/10 | 3498 days | 2% |
| Mike Merrick | 7/10 | 3584 days | 1% |
| Stephanie King | 8/10 | 3595 days | 1% |
| Thomas and Sonja | 10/10 | 3636 days | 1% |
| Jurgen Moors | 10/10 | 3648 days | 1% |
| Heather Kingston | 8/10 | 3673 days | 1% |
| Ron Clarke | 8/10 | 3704 days | 1% |
| Andrew Young | 10/10 | 3919 days | 1% |
| Sara Clausen | 9/10 | 3925 days | 1% |
| Philipp | 9/10 | 3959 days | 1% |
| Blue Bottle | 4/10 | 3977 days | 0% |
| kiwifamily2 | 7/10 | 3978 days | 1% |
| Juandflow | 8/10 | 3978 days | 1% |
| Ourlot | 10/10 | 4284 days | 0% |
| Loesje | 8/10 | 4284 days | 0% |
| lisa taylor | 8/10 | 4284 days | 0% |
| Will and Taylor | 8/10 | 4312 days | 0% |
| Regan Fairley | 9/10 | 4312 days | 0% |
| Jan and Pedi | 9/10 | 4365 days | 0% |
| Steven Hill | 9/10 | 4645 days | 1% |
| Samplonius | 8/10 | 4673 days | 1% |
| Claudia & Julian | 10/10 | 4676 days | 1% |
| S Tucker | 9/10 | 4729 days | 1% |
| colinrea | 10/10 | 4770 days | 1% |
| Rachel Cockroft | 9/10 | 4987 days | 1% |
| Danielle | 9/10 | 4993 days | 1% |
| Iain Campbell | 10/10 | 4993 days | 1% |
| Kendall | 8/10 | 4998 days | 1% |
| Boi Sagarra | 9/10 | 4998 days | 1% |
| joke | 8/10 | 5002 days | 1% |
| Lukis Haertel | 10/10 | 5040 days | 1% |
| iBert | 10/10 | 5043 days | 1% |
| Cymen Crick | 10/10 | 5288 days | 1% |
| hooperuk | 10/10 | 5349 days | 1% |
| timgr | 8/10 | 5455 days | 1% |
| jennyb | 9/10 | 5468 days | 1% |
| Mike | 8/10 | 5482 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Maitai Bay Campsite does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.35% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.