Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Maitai Bay Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Maitai Bay Campsite
Valid Reviews
77 Valid Reviews
The Maitai Bay Campsite experience has a total of 77 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 77 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 23 |
|
30% |
| 9/10 | 21 |
|
27% |
| 8/10 | 23 |
|
30% |
| 7/10 | 6 |
|
8% |
| 6/10 | 2 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 2 |
|
3% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.36% Average
The raw data average (mean) for all the Maitai Bay Campsite valid reviews is 86.36% and is based on 77 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
21 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 77 valid reviews, the experience has 21 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 21 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 6 |
|
29% |
| 9/10 | 9 |
|
43% |
| 8/10 | 6 |
|
29% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Maitai Bay Campsite face-to-face reviews is 90.00% and is based on 21 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
90.67%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jackie | 10/10 | 100 days | 100% |
| Debbie | 10/10 | 375 days | 92% |
| Marilyn Miller | 9/10 | 403 days | 90% |
| JAA | 8/10 | 403 days | 89% |
| Tim Schmitter | 9/10 | 465 days | 87% |
| Lucy | 9/10 | 495 days | 86% |
| Max | 9/10 | 740 days | 68% |
| Anna Swain | 8/10 | 1683 days | 6% |
| Belen Ramirez | 10/10 | 1714 days | 5% |
| Claudi | 9/10 | 1744 days | 5% |
| Adam | 7/10 | 1864 days | 4% |
| James | 8/10 | 1895 days | 4% |
| Olivia | 8/10 | 1895 days | 4% |
| Crystal | 9/10 | 2048 days | 4% |
| Kate B | 10/10 | 2079 days | 4% |
| Critta | 10/10 | 2536 days | 3% |
| Rachel | 9/10 | 2595 days | 3% |
| Lauren Glass | 10/10 | 2657 days | 3% |
| Anton Gordon | 7/10 | 2687 days | 3% |
| Amul | 10/10 | 2871 days | 3% |
| Emma Guthrie | 8/10 | 2932 days | 2% |
| Georgia Gray | 7/10 | 2962 days | 2% |
| Belinda Du Plessis | 10/10 | 2963 days | 2% |
| Mikayla Candido | 6/10 | 3007 days | 2% |
| Michelle Smith | 8/10 | 3027 days | 2% |
| Laura | 6/10 | 3083 days | 2% |
| George Keiller | 4/10 | 3107 days | 1% |
| Jason Stalgis | 8/10 | 3318 days | 2% |
| Paul Smith | 8/10 | 3327 days | 2% |
| Tobias Krieghoff | 8/10 | 3423 days | 1% |
| Philipp Jahn | 9/10 | 3456 days | 1% |
| Michelle Smit | 7/10 | 3509 days | 1% |
| Chantal Heller | 9/10 | 3653 days | 1% |
| Urs Baumgartner | 9/10 | 3711 days | 1% |
| Matthias Turck | 10/10 | 3730 days | 1% |
| Marianne Leclerco | 10/10 | 3757 days | 1% |
| Timo von Wirth | 9/10 | 3769 days | 1% |
| Jonathan Briggs | 8/10 | 3781 days | 1% |
| Nikita Jones | 10/10 | 3782 days | 1% |
| Rebecca Can | 8/10 | 3904 days | 1% |
| Helen Ameis | 10/10 | 3972 days | 0% |
| Mike Merrick | 7/10 | 4058 days | 0% |
| Stephanie King | 8/10 | 4069 days | 0% |
| Thomas and Sonja | 10/10 | 4110 days | 0% |
| Jurgen Moors | 10/10 | 4122 days | 0% |
| Heather Kingston | 8/10 | 4148 days | 0% |
| Ron Clarke | 8/10 | 4179 days | 0% |
| Andrew Young | 10/10 | 4393 days | 1% |
| Sara Clausen | 9/10 | 4399 days | 0% |
| Philipp | 9/10 | 4433 days | 0% |
| Blue Bottle | 4/10 | 4452 days | 0% |
| kiwifamily2 | 7/10 | 4452 days | 1% |
| Juandflow | 8/10 | 4452 days | 1% |
| Ourlot | 10/10 | 4758 days | 1% |
| Loesje | 8/10 | 4758 days | 1% |
| lisa taylor | 8/10 | 4758 days | 1% |
| Will and Taylor | 8/10 | 4786 days | 1% |
| Regan Fairley | 9/10 | 4786 days | 1% |
| Jan and Pedi | 9/10 | 4839 days | 0% |
| Steven Hill | 9/10 | 5119 days | 0% |
| Samplonius | 8/10 | 5147 days | 0% |
| Claudia & Julian | 10/10 | 5150 days | 0% |
| S Tucker | 9/10 | 5203 days | 0% |
| colinrea | 10/10 | 5244 days | 1% |
| Rachel Cockroft | 9/10 | 5461 days | 0% |
| Danielle | 9/10 | 5467 days | 0% |
| Iain Campbell | 10/10 | 5467 days | 0% |
| Kendall | 8/10 | 5472 days | 0% |
| Boi Sagarra | 9/10 | 5472 days | 0% |
| joke | 8/10 | 5476 days | 0% |
| Lukis Haertel | 10/10 | 5514 days | 0% |
| iBert | 10/10 | 5517 days | 1% |
| Cymen Crick | 10/10 | 5762 days | 1% |
| hooperuk | 10/10 | 5823 days | 0% |
| timgr | 8/10 | 5929 days | 0% |
| jennyb | 9/10 | 5942 days | 0% |
| Mike | 8/10 | 5956 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Maitai Bay Campsite does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.91% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
92%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.