Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Maitai Bay Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Maitai Bay Campsite
Valid Reviews
71 Valid Reviews
The Maitai Bay Campsite experience has a total of 71 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 71 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 21 |
|
30% |
| 9/10 | 18 |
|
25% |
| 8/10 | 22 |
|
31% |
| 7/10 | 6 |
|
8% |
| 6/10 | 2 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 2 |
|
3% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.92% Average
The raw data average (mean) for all the Maitai Bay Campsite valid reviews is 85.92% and is based on 71 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
21 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 71 valid reviews, the experience has 21 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 21 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 6 |
|
29% |
| 9/10 | 9 |
|
43% |
| 8/10 | 6 |
|
29% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Maitai Bay Campsite face-to-face reviews is 90.00% and is based on 21 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
86.89%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Max | 9/10 | 247 days | 100% |
| Anna Swain | 8/10 | 1190 days | 29% |
| Belen Ramirez | 10/10 | 1221 days | 27% |
| Claudi | 9/10 | 1251 days | 25% |
| Adam | 7/10 | 1371 days | 16% |
| James | 8/10 | 1402 days | 16% |
| Olivia | 8/10 | 1402 days | 16% |
| Crystal | 9/10 | 1555 days | 9% |
| Kate B | 10/10 | 1586 days | 9% |
| Critta | 10/10 | 2043 days | 5% |
| Rachel | 9/10 | 2102 days | 5% |
| Lauren Glass | 10/10 | 2164 days | 4% |
| Anton Gordon | 7/10 | 2194 days | 4% |
| Amul | 10/10 | 2378 days | 4% |
| Emma Guthrie | 8/10 | 2439 days | 4% |
| Georgia Gray | 7/10 | 2469 days | 4% |
| Belinda Du Plessis | 10/10 | 2470 days | 4% |
| Mikayla Candido | 6/10 | 2514 days | 3% |
| Michelle Smith | 8/10 | 2534 days | 4% |
| Laura | 6/10 | 2589 days | 3% |
| George Keiller | 4/10 | 2614 days | 2% |
| Jason Stalgis | 8/10 | 2825 days | 3% |
| Paul Smith | 8/10 | 2834 days | 3% |
| Tobias Krieghoff | 8/10 | 2930 days | 3% |
| Philipp Jahn | 9/10 | 2963 days | 3% |
| Michelle Smit | 7/10 | 3015 days | 3% |
| Chantal Heller | 9/10 | 3160 days | 2% |
| Urs Baumgartner | 9/10 | 3218 days | 2% |
| Matthias Turck | 10/10 | 3237 days | 2% |
| Marianne Leclerco | 10/10 | 3264 days | 2% |
| Timo von Wirth | 9/10 | 3276 days | 2% |
| Jonathan Briggs | 8/10 | 3288 days | 2% |
| Nikita Jones | 10/10 | 3289 days | 2% |
| Rebecca Can | 8/10 | 3411 days | 2% |
| Helen Ameis | 10/10 | 3479 days | 2% |
| Mike Merrick | 7/10 | 3565 days | 1% |
| Stephanie King | 8/10 | 3576 days | 2% |
| Thomas and Sonja | 10/10 | 3617 days | 1% |
| Jurgen Moors | 10/10 | 3629 days | 1% |
| Heather Kingston | 8/10 | 3654 days | 1% |
| Ron Clarke | 8/10 | 3685 days | 1% |
| Andrew Young | 10/10 | 3900 days | 1% |
| Sara Clausen | 9/10 | 3906 days | 1% |
| Philipp | 9/10 | 3940 days | 1% |
| Blue Bottle | 4/10 | 3958 days | 0% |
| kiwifamily2 | 7/10 | 3959 days | 1% |
| Juandflow | 8/10 | 3959 days | 1% |
| Ourlot | 10/10 | 4265 days | 0% |
| Loesje | 8/10 | 4265 days | 0% |
| lisa taylor | 8/10 | 4265 days | 0% |
| Will and Taylor | 8/10 | 4293 days | 0% |
| Regan Fairley | 9/10 | 4293 days | 0% |
| Jan and Pedi | 9/10 | 4346 days | 0% |
| Steven Hill | 9/10 | 4626 days | 1% |
| Samplonius | 8/10 | 4654 days | 1% |
| Claudia & Julian | 10/10 | 4657 days | 1% |
| S Tucker | 9/10 | 4710 days | 1% |
| colinrea | 10/10 | 4751 days | 1% |
| Rachel Cockroft | 9/10 | 4968 days | 1% |
| Danielle | 9/10 | 4974 days | 1% |
| Iain Campbell | 10/10 | 4974 days | 1% |
| Kendall | 8/10 | 4979 days | 1% |
| Boi Sagarra | 9/10 | 4979 days | 1% |
| joke | 8/10 | 4983 days | 1% |
| Lukis Haertel | 10/10 | 5021 days | 1% |
| iBert | 10/10 | 5024 days | 1% |
| Cymen Crick | 10/10 | 5269 days | 1% |
| hooperuk | 10/10 | 5330 days | 1% |
| timgr | 8/10 | 5436 days | 1% |
| jennyb | 9/10 | 5449 days | 1% |
| Mike | 8/10 | 5463 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Maitai Bay Campsite does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.48% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.