Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Maitai Bay Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
73 Valid Reviews
The Maitai Bay Campsite experience has a total of 73 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 73 valid reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 21 |
|
29% |
9/10 | 20 |
|
27% |
8/10 | 22 |
|
30% |
7/10 | 6 |
|
8% |
6/10 | 2 |
|
3% |
5/10 | 0 |
|
0% |
4/10 | 2 |
|
3% |
3/10 | 0 |
|
0% |
2/10 | 0 |
|
0% |
1/10 | 0 |
|
0% |
86.03% Average
The raw data average (mean) for all the Maitai Bay Campsite valid reviews is 86.03% and is based on 73 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
21 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 73 valid reviews, the experience has 21 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 21 face-to-face reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 6 |
|
29% |
9/10 | 9 |
|
43% |
8/10 | 6 |
|
29% |
7/10 | 0 |
|
0% |
6/10 | 0 |
|
0% |
5/10 | 0 |
|
0% |
4/10 | 0 |
|
0% |
3/10 | 0 |
|
0% |
2/10 | 0 |
|
0% |
1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Maitai Bay Campsite face-to-face reviews is 90.00% and is based on 21 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
88.24%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
Reviewer | Rating | Age | Relative Weight |
---|---|---|---|
Tim Schmitter | 9/10 | 79 days | 100% |
Lucy | 9/10 | 109 days | 100% |
Max | 9/10 | 354 days | 93% |
Anna Swain | 8/10 | 1297 days | 21% |
Belen Ramirez | 10/10 | 1328 days | 19% |
Claudi | 9/10 | 1358 days | 17% |
Adam | 7/10 | 1478 days | 11% |
James | 8/10 | 1509 days | 11% |
Olivia | 8/10 | 1509 days | 11% |
Crystal | 9/10 | 1662 days | 7% |
Kate B | 10/10 | 1693 days | 6% |
Critta | 10/10 | 2150 days | 4% |
Rachel | 9/10 | 2209 days | 4% |
Lauren Glass | 10/10 | 2271 days | 4% |
Anton Gordon | 7/10 | 2301 days | 4% |
Amul | 10/10 | 2485 days | 4% |
Emma Guthrie | 8/10 | 2546 days | 4% |
Georgia Gray | 7/10 | 2576 days | 3% |
Belinda Du Plessis | 10/10 | 2577 days | 4% |
Mikayla Candido | 6/10 | 2621 days | 3% |
Michelle Smith | 8/10 | 2641 days | 3% |
Laura | 6/10 | 2696 days | 3% |
George Keiller | 4/10 | 2721 days | 2% |
Jason Stalgis | 8/10 | 2932 days | 3% |
Paul Smith | 8/10 | 2941 days | 3% |
Tobias Krieghoff | 8/10 | 3037 days | 3% |
Philipp Jahn | 9/10 | 3070 days | 3% |
Michelle Smit | 7/10 | 3122 days | 2% |
Chantal Heller | 9/10 | 3267 days | 2% |
Urs Baumgartner | 9/10 | 3325 days | 2% |
Matthias Turck | 10/10 | 3344 days | 2% |
Marianne Leclerco | 10/10 | 3371 days | 2% |
Timo von Wirth | 9/10 | 3383 days | 2% |
Jonathan Briggs | 8/10 | 3395 days | 2% |
Nikita Jones | 10/10 | 3396 days | 2% |
Rebecca Can | 8/10 | 3518 days | 2% |
Helen Ameis | 10/10 | 3586 days | 2% |
Mike Merrick | 7/10 | 3672 days | 1% |
Stephanie King | 8/10 | 3683 days | 1% |
Thomas and Sonja | 10/10 | 3724 days | 1% |
Jurgen Moors | 10/10 | 3736 days | 1% |
Heather Kingston | 8/10 | 3761 days | 1% |
Ron Clarke | 8/10 | 3792 days | 1% |
Andrew Young | 10/10 | 4007 days | 1% |
Sara Clausen | 9/10 | 4013 days | 1% |
Philipp | 9/10 | 4047 days | 1% |
Blue Bottle | 4/10 | 4065 days | 0% |
kiwifamily2 | 7/10 | 4066 days | 1% |
Juandflow | 8/10 | 4066 days | 1% |
Ourlot | 10/10 | 4372 days | 0% |
Loesje | 8/10 | 4372 days | 0% |
lisa taylor | 8/10 | 4372 days | 0% |
Will and Taylor | 8/10 | 4400 days | 1% |
Regan Fairley | 9/10 | 4400 days | 1% |
Jan and Pedi | 9/10 | 4453 days | 1% |
Steven Hill | 9/10 | 4733 days | 1% |
Samplonius | 8/10 | 4761 days | 1% |
Claudia & Julian | 10/10 | 4764 days | 1% |
S Tucker | 9/10 | 4817 days | 1% |
colinrea | 10/10 | 4858 days | 1% |
Rachel Cockroft | 9/10 | 5075 days | 1% |
Danielle | 9/10 | 5081 days | 1% |
Iain Campbell | 10/10 | 5081 days | 1% |
Kendall | 8/10 | 5086 days | 1% |
Boi Sagarra | 9/10 | 5086 days | 1% |
joke | 8/10 | 5090 days | 1% |
Lukis Haertel | 10/10 | 5128 days | 1% |
iBert | 10/10 | 5131 days | 1% |
Cymen Crick | 10/10 | 5376 days | 1% |
hooperuk | 10/10 | 5437 days | 1% |
timgr | 8/10 | 5543 days | 1% |
jennyb | 9/10 | 5556 days | 1% |
Mike | 8/10 | 5570 days | 1% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Maitai Bay Campsite does not meet the criteria for any of these adjustments to apply.
1.26% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.