Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Maitai Bay Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Maitai Bay Campsite
Valid Reviews
76 Valid Reviews
The Maitai Bay Campsite experience has a total of 76 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 76 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
29% |
| 9/10 | 21 |
|
28% |
| 8/10 | 23 |
|
30% |
| 7/10 | 6 |
|
8% |
| 6/10 | 2 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 2 |
|
3% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.18% Average
The raw data average (mean) for all the Maitai Bay Campsite valid reviews is 86.18% and is based on 76 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
21 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 76 valid reviews, the experience has 21 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 21 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 6 |
|
29% |
| 9/10 | 9 |
|
43% |
| 8/10 | 6 |
|
29% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Maitai Bay Campsite face-to-face reviews is 90.00% and is based on 21 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.27%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Debbie | 10/10 | 292 days | 100% |
| Marilyn Miller | 9/10 | 320 days | 98% |
| JAA | 8/10 | 320 days | 97% |
| Tim Schmitter | 9/10 | 382 days | 95% |
| Lucy | 9/10 | 412 days | 94% |
| Max | 9/10 | 657 days | 78% |
| Anna Swain | 8/10 | 1599 days | 8% |
| Belen Ramirez | 10/10 | 1630 days | 8% |
| Claudi | 9/10 | 1660 days | 7% |
| Adam | 7/10 | 1781 days | 5% |
| James | 8/10 | 1812 days | 5% |
| Olivia | 8/10 | 1812 days | 5% |
| Crystal | 9/10 | 1964 days | 5% |
| Kate B | 10/10 | 1995 days | 5% |
| Critta | 10/10 | 2453 days | 4% |
| Rachel | 9/10 | 2512 days | 4% |
| Lauren Glass | 10/10 | 2574 days | 4% |
| Anton Gordon | 7/10 | 2604 days | 3% |
| Amul | 10/10 | 2787 days | 3% |
| Emma Guthrie | 8/10 | 2849 days | 3% |
| Georgia Gray | 7/10 | 2879 days | 3% |
| Belinda Du Plessis | 10/10 | 2880 days | 3% |
| Mikayla Candido | 6/10 | 2924 days | 3% |
| Michelle Smith | 8/10 | 2944 days | 3% |
| Laura | 6/10 | 2999 days | 2% |
| George Keiller | 4/10 | 3023 days | 2% |
| Jason Stalgis | 8/10 | 3235 days | 2% |
| Paul Smith | 8/10 | 3244 days | 2% |
| Tobias Krieghoff | 8/10 | 3340 days | 2% |
| Philipp Jahn | 9/10 | 3372 days | 2% |
| Michelle Smit | 7/10 | 3425 days | 2% |
| Chantal Heller | 9/10 | 3570 days | 2% |
| Urs Baumgartner | 9/10 | 3628 days | 2% |
| Matthias Turck | 10/10 | 3647 days | 1% |
| Marianne Leclerco | 10/10 | 3674 days | 1% |
| Timo von Wirth | 9/10 | 3686 days | 1% |
| Jonathan Briggs | 8/10 | 3698 days | 1% |
| Nikita Jones | 10/10 | 3699 days | 1% |
| Rebecca Can | 8/10 | 3820 days | 1% |
| Helen Ameis | 10/10 | 3888 days | 1% |
| Mike Merrick | 7/10 | 3975 days | 1% |
| Stephanie King | 8/10 | 3986 days | 1% |
| Thomas and Sonja | 10/10 | 4027 days | 1% |
| Jurgen Moors | 10/10 | 4039 days | 1% |
| Heather Kingston | 8/10 | 4064 days | 1% |
| Ron Clarke | 8/10 | 4095 days | 1% |
| Andrew Young | 10/10 | 4310 days | 0% |
| Sara Clausen | 9/10 | 4316 days | 0% |
| Philipp | 9/10 | 4350 days | 0% |
| Blue Bottle | 4/10 | 4368 days | 0% |
| kiwifamily2 | 7/10 | 4369 days | 0% |
| Juandflow | 8/10 | 4369 days | 0% |
| Ourlot | 10/10 | 4675 days | 1% |
| Loesje | 8/10 | 4675 days | 1% |
| lisa taylor | 8/10 | 4675 days | 1% |
| Will and Taylor | 8/10 | 4703 days | 1% |
| Regan Fairley | 9/10 | 4703 days | 1% |
| Jan and Pedi | 9/10 | 4756 days | 1% |
| Steven Hill | 9/10 | 5036 days | 1% |
| Samplonius | 8/10 | 5064 days | 1% |
| Claudia & Julian | 10/10 | 5067 days | 1% |
| S Tucker | 9/10 | 5120 days | 1% |
| colinrea | 10/10 | 5161 days | 1% |
| Rachel Cockroft | 9/10 | 5378 days | 1% |
| Danielle | 9/10 | 5384 days | 1% |
| Iain Campbell | 10/10 | 5384 days | 1% |
| Kendall | 8/10 | 5389 days | 1% |
| Boi Sagarra | 9/10 | 5389 days | 1% |
| joke | 8/10 | 5393 days | 1% |
| Lukis Haertel | 10/10 | 5431 days | 1% |
| iBert | 10/10 | 5434 days | 1% |
| Cymen Crick | 10/10 | 5678 days | 1% |
| hooperuk | 10/10 | 5740 days | 1% |
| timgr | 8/10 | 5846 days | 1% |
| jennyb | 9/10 | 5859 days | 1% |
| Mike | 8/10 | 5873 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Maitai Bay Campsite does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.10% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.