Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kapowairua Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kapowairua Campsite
Valid Reviews
72 Valid Reviews
The Kapowairua Campsite experience has a total of 74 reviews. There are 72 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 72 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 29 |
|
40% |
| 9/10 | 20 |
|
28% |
| 8/10 | 12 |
|
17% |
| 7/10 | 2 |
|
3% |
| 6/10 | 4 |
|
6% |
| 5/10 | 2 |
|
3% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
86.53% Average
The raw data average (mean) for all the Kapowairua Campsite valid reviews is 86.53% and is based on 72 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
29 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 72 valid reviews, the experience has 29 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 29 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
38% |
| 9/10 | 9 |
|
31% |
| 8/10 | 3 |
|
10% |
| 7/10 | 1 |
|
3% |
| 6/10 | 3 |
|
10% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
3% |
| 2/10 | 1 |
|
3% |
| 1/10 | 0 |
|
0% |
84.48% Average
The raw data average (mean) for all the Kapowairua Campsite face-to-face reviews is 84.48% and is based on 29 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
83.52%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Bracken | 8/10 | 35 days | 100% |
| Celine | 8/10 | 308 days | 95% |
| Marianne | 4/10 | 339 days | 62% |
| Dina | 9/10 | 400 days | 92% |
| Tim | 5/10 | 705 days | 56% |
| Mari from UK 🇬🇧 | 9/10 | 705 days | 72% |
| Rian Caccianiga | 9/10 | 766 days | 67% |
| Benjamin | 10/10 | 797 days | 65% |
| Candelaria | 9/10 | 797 days | 64% |
| Berthe | 10/10 | 858 days | 59% |
| Gstto | 9/10 | 1101 days | 35% |
| Leet | 10/10 | 1254 days | 24% |
| Dan | 8/10 | 1527 days | 10% |
| chel | 9/10 | 1710 days | 6% |
| Bluescruize | 10/10 | 1800 days | 5% |
| Sarah Coughlan | 8/10 | 1922 days | 5% |
| Robo | 10/10 | 1953 days | 5% |
| Marie | 8/10 | 2197 days | 4% |
| Adam | 8/10 | 2197 days | 4% |
| Feija | 9/10 | 2227 days | 4% |
| Lidia | 10/10 | 2288 days | 4% |
| Simon Mehana. | 10/10 | 2441 days | 4% |
| jennifer guertler | 10/10 | 2472 days | 4% |
| Paul Smith | 9/10 | 2531 days | 4% |
| Lizzie | 7/10 | 2592 days | 3% |
| Stefan Beiner | 10/10 | 2592 days | 4% |
| Georgia Gray | 6/10 | 2867 days | 3% |
| Mikayla Candido | 10/10 | 2910 days | 3% |
| Kathy Maslin | 9/10 | 3023 days | 3% |
| Laurie | 8/10 | 3358 days | 2% |
| Felix Bröder | 10/10 | 3368 days | 2% |
| Alizee Petit | 9/10 | 3465 days | 2% |
| Bill Milburn | 10/10 | 3599 days | 2% |
| D Naylor | 10/10 | 3640 days | 1% |
| Sebastian | 10/10 | 3687 days | 1% |
| Christine Slowiak | 10/10 | 3810 days | 1% |
| Katerina Hlavsova | 10/10 | 3952 days | 1% |
| Celia Nowak | 10/10 | 3966 days | 1% |
| Lea Karl | 9/10 | 4010 days | 1% |
| Sophie Huybrechts | 9/10 | 4014 days | 1% |
| Ron Clarke | 9/10 | 4083 days | 1% |
| Lagarde | 6/10 | 4265 days | 0% |
| Petra Albrchtoval | 10/10 | 4290 days | 0% |
| Maxime Ripoche | 10/10 | 4307 days | 0% |
| Markus | 10/10 | 4309 days | 0% |
| Cornelia Witte | 9/10 | 4309 days | 0% |
| Mike Leopard | 8/10 | 4326 days | 0% |
| Juandflow | 5/10 | 4326 days | 0% |
| Evian Bolz | 7/10 | 4355 days | 0% |
| Harel Cliad | 6/10 | 4355 days | 0% |
| Chen Levin | 6/10 | 4355 days | 0% |
| Heather Kingston | 8/10 | 4356 days | 0% |
| Audrey Ripoche | 8/10 | 4639 days | 1% |
| Rampon | 10/10 | 4650 days | 1% |
| Debiesse | 10/10 | 4651 days | 1% |
| Loesje | 10/10 | 4663 days | 1% |
| Jan & Jile | 10/10 | 4668 days | 1% |
| Fabian Brand | 10/10 | 4684 days | 1% |
| Will and Taylor | 10/10 | 4691 days | 1% |
| Nadine and Jan | 9/10 | 4735 days | 1% |
| Richard | 10/10 | 5038 days | 1% |
| Marie Dutron | 10/10 | 5038 days | 1% |
| Paul Weidenfeld | 9/10 | 5044 days | 1% |
| Sid | 8/10 | 5149 days | 1% |
| Barbara Probert | 3/10 | 5378 days | 1% |
| Javier Munoz | 9/10 | 5387 days | 1% |
| K & J Overton | 9/10 | 5388 days | 1% |
| Zenager | 8/10 | 5395 days | 1% |
| Julian Tiff | 9/10 | 5409 days | 1% |
| Mary | 9/10 | 5761 days | 1% |
| Yvonne German | 10/10 | 5804 days | 1% |
| Serge Yken | 2/10 | 5875 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Kapowairua Campsite does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
2.13% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.