Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Kapowairua Campsite.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Kapowairua Campsite

Valid Reviews

72 Valid Reviews

The Kapowairua Campsite experience has a total of 74 reviews. There are 72 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 72 valid reviews:

Rating Count Percentage
10/10 29
40%
9/10 20
28%
8/10 12
17%
7/10 2
3%
6/10 4
6%
5/10 2
3%
4/10 1
1%
3/10 1
1%
2/10 1
1%
1/10 0
0%

86.53% Average

The raw data average (mean) for all the Kapowairua Campsite valid reviews is 86.53% and is based on 72 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

29 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 72 valid reviews, the experience has 29 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 29 face-to-face reviews:

Rating Count Percentage
10/10 11
38%
9/10 9
31%
8/10 3
10%
7/10 1
3%
6/10 3
10%
5/10 0
0%
4/10 0
0%
3/10 1
3%
2/10 1
3%
1/10 0
0%

84.48% Average

The raw data average (mean) for all the Kapowairua Campsite face-to-face reviews is 84.48% and is based on 29 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

83.49%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Bracken 8/10 41 days 100%
Celine 8/10 314 days 94%
Marianne 4/10 345 days 62%
Dina 9/10 406 days 92%
Tim 5/10 711 days 55%
Mari from UK 🇬🇧 9/10 711 days 72%
Rian Caccianiga 9/10 772 days 67%
Benjamin 10/10 803 days 65%
Candelaria 9/10 803 days 64%
Berthe 10/10 864 days 59%
Gstto 9/10 1107 days 35%
Leet 10/10 1260 days 24%
Dan 8/10 1533 days 10%
chel 9/10 1716 days 6%
Bluescruize 10/10 1806 days 5%
Sarah Coughlan 8/10 1928 days 5%
Robo 10/10 1959 days 5%
Marie 8/10 2203 days 4%
Adam 8/10 2203 days 4%
Feija 9/10 2233 days 4%
Lidia 10/10 2294 days 4%
Simon Mehana. 10/10 2447 days 4%
jennifer guertler 10/10 2478 days 4%
Paul Smith 9/10 2537 days 4%
Lizzie 7/10 2598 days 3%
Stefan Beiner 10/10 2598 days 4%
Georgia Gray 6/10 2873 days 3%
Mikayla Candido 10/10 2916 days 3%
Kathy Maslin 9/10 3029 days 3%
Laurie 8/10 3364 days 2%
Felix Bröder 10/10 3374 days 2%
Alizee Petit 9/10 3471 days 2%
Bill Milburn 10/10 3605 days 2%
D Naylor 10/10 3646 days 1%
Sebastian 10/10 3693 days 1%
Christine Slowiak 10/10 3816 days 1%
Katerina Hlavsova 10/10 3958 days 1%
Celia Nowak 10/10 3972 days 1%
Lea Karl 9/10 4016 days 1%
Sophie Huybrechts 9/10 4020 days 1%
Ron Clarke 9/10 4089 days 1%
Lagarde 6/10 4271 days 0%
Petra Albrchtoval 10/10 4296 days 0%
Maxime Ripoche 10/10 4313 days 0%
Markus 10/10 4315 days 0%
Cornelia Witte 9/10 4315 days 0%
Mike Leopard 8/10 4332 days 0%
Juandflow 5/10 4332 days 0%
Evian Bolz 7/10 4361 days 0%
Harel Cliad 6/10 4361 days 0%
Chen Levin 6/10 4361 days 0%
Heather Kingston 8/10 4362 days 0%
Audrey Ripoche 8/10 4645 days 1%
Rampon 10/10 4656 days 1%
Debiesse 10/10 4657 days 1%
Loesje 10/10 4669 days 1%
Jan & Jile 10/10 4674 days 1%
Fabian Brand 10/10 4690 days 1%
Will and Taylor 10/10 4697 days 1%
Nadine and Jan 9/10 4741 days 1%
Richard 10/10 5044 days 1%
Marie Dutron 10/10 5044 days 1%
Paul Weidenfeld 9/10 5050 days 1%
Sid 8/10 5155 days 1%
Barbara Probert 3/10 5384 days 1%
Javier Munoz 9/10 5393 days 1%
K & J Overton 9/10 5394 days 1%
Zenager 8/10 5401 days 1%
Julian Tiff 9/10 5415 days 1%
Mary 9/10 5767 days 1%
Yvonne German 10/10 5810 days 1%
Serge Yken 2/10 5881 days 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Kapowairua Campsite does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

2.14% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

86%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.