Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Kapowairua Campsite.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Kapowairua Campsite

Valid Reviews

68 Valid Reviews

The Kapowairua Campsite experience has a total of 70 reviews. There are 68 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 68 valid reviews:

Rating Count Percentage
10/10 29
43%
9/10 19
28%
8/10 10
15%
7/10 2
3%
6/10 4
6%
5/10 2
3%
4/10 0
0%
3/10 1
1%
2/10 1
1%
1/10 0
0%

87.35% Average

The raw data average (mean) for all the Kapowairua Campsite valid reviews is 87.35% and is based on 68 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

29 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 68 valid reviews, the experience has 29 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 29 face-to-face reviews:

Rating Count Percentage
10/10 11
38%
9/10 9
31%
8/10 3
10%
7/10 1
3%
6/10 3
10%
5/10 0
0%
4/10 0
0%
3/10 1
3%
2/10 1
3%
1/10 0
0%

84.48% Average

The raw data average (mean) for all the Kapowairua Campsite face-to-face reviews is 84.48% and is based on 29 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

89.09%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Tim 5/10 301 days 77%
Mari from UK 🇬🇧 9/10 301 days 100%
Rian Caccianiga 9/10 362 days 98%
Benjamin 10/10 393 days 97%
Candelaria 9/10 393 days 96%
Berthe 10/10 454 days 94%
Gstto 9/10 697 days 76%
Leet 10/10 850 days 63%
Dan 8/10 1123 days 35%
chel 9/10 1306 days 21%
Bluescruize 10/10 1396 days 16%
Sarah Coughlan 8/10 1518 days 11%
Robo 10/10 1549 days 10%
Marie 8/10 1793 days 5%
Adam 8/10 1793 days 5%
Feija 9/10 1823 days 5%
Lidia 10/10 1884 days 5%
Simon Mehana. 10/10 2037 days 5%
jennifer guertler 10/10 2068 days 5%
Paul Smith 9/10 2127 days 5%
Lizzie 7/10 2188 days 4%
Stefan Beiner 10/10 2188 days 4%
Georgia Gray 6/10 2463 days 3%
Mikayla Candido 10/10 2506 days 4%
Kathy Maslin 9/10 2619 days 4%
Laurie 8/10 2954 days 3%
Felix Bröder 10/10 2964 days 3%
Alizee Petit 9/10 3061 days 3%
Bill Milburn 10/10 3195 days 2%
D Naylor 10/10 3236 days 2%
Sebastian 10/10 3284 days 2%
Christine Slowiak 10/10 3406 days 2%
Katerina Hlavsova 10/10 3548 days 2%
Celia Nowak 10/10 3562 days 2%
Lea Karl 9/10 3606 days 1%
Sophie Huybrechts 9/10 3610 days 1%
Ron Clarke 9/10 3680 days 1%
Lagarde 6/10 3861 days 1%
Petra Albrchtoval 10/10 3886 days 1%
Maxime Ripoche 10/10 3903 days 1%
Markus 10/10 3905 days 1%
Cornelia Witte 9/10 3905 days 1%
Mike Leopard 8/10 3922 days 1%
Juandflow 5/10 3922 days 1%
Evian Bolz 7/10 3951 days 1%
Harel Cliad 6/10 3951 days 1%
Chen Levin 6/10 3951 days 1%
Heather Kingston 8/10 3953 days 1%
Audrey Ripoche 8/10 4235 days 0%
Rampon 10/10 4246 days 0%
Debiesse 10/10 4247 days 0%
Loesje 10/10 4259 days 0%
Jan & Jile 10/10 4264 days 0%
Fabian Brand 10/10 4280 days 0%
Will and Taylor 10/10 4287 days 0%
Nadine and Jan 9/10 4331 days 0%
Richard 10/10 4634 days 1%
Marie Dutron 10/10 4634 days 1%
Paul Weidenfeld 9/10 4640 days 1%
Sid 8/10 4745 days 1%
Barbara Probert 3/10 4974 days 0%
Javier Munoz 9/10 4983 days 1%
K & J Overton 9/10 4984 days 1%
Zenager 8/10 4991 days 1%
Julian Tiff 9/10 5005 days 1%
Mary 9/10 5357 days 1%
Yvonne German 10/10 5400 days 1%
Serge Yken 2/10 5471 days 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Kapowairua Campsite does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.13% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

90%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.