G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kapowairua Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kapowairua Campsite
Valid Reviews
69 Valid Reviews
The Kapowairua Campsite experience has a total of 71 reviews. There are 69 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 69 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 29 |
|
42% |
| 9/10 | 20 |
|
29% |
| 8/10 | 10 |
|
14% |
| 7/10 | 2 |
|
3% |
| 6/10 | 4 |
|
6% |
| 5/10 | 2 |
|
3% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
87.39% Average
The raw data average (mean) for all the Kapowairua Campsite valid reviews is 87.39% and is based on 69 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
29 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 69 valid reviews, the experience has 29 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 29 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
38% |
| 9/10 | 9 |
|
31% |
| 8/10 | 3 |
|
10% |
| 7/10 | 1 |
|
3% |
| 6/10 | 3 |
|
10% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
3% |
| 2/10 | 1 |
|
3% |
| 1/10 | 0 |
|
0% |
84.48% Average
The raw data average (mean) for all the Kapowairua Campsite face-to-face reviews is 84.48% and is based on 29 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.12%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Dina | 9/10 | 49 days | 100% |
| Tim | 5/10 | 354 days | 72% |
| Mari from UK 🇬🇧 | 9/10 | 354 days | 93% |
| Rian Caccianiga | 9/10 | 415 days | 90% |
| Benjamin | 10/10 | 446 days | 90% |
| Candelaria | 9/10 | 446 days | 89% |
| Berthe | 10/10 | 507 days | 86% |
| Gstto | 9/10 | 750 days | 68% |
| Leet | 10/10 | 903 days | 54% |
| Dan | 8/10 | 1176 days | 29% |
| chel | 9/10 | 1359 days | 17% |
| Bluescruize | 10/10 | 1449 days | 13% |
| Sarah Coughlan | 8/10 | 1571 days | 9% |
| Robo | 10/10 | 1602 days | 8% |
| Marie | 8/10 | 1846 days | 5% |
| Adam | 8/10 | 1846 days | 5% |
| Feija | 9/10 | 1876 days | 5% |
| Lidia | 10/10 | 1937 days | 5% |
| Simon Mehana. | 10/10 | 2090 days | 4% |
| jennifer guertler | 10/10 | 2121 days | 4% |
| Paul Smith | 9/10 | 2180 days | 4% |
| Lizzie | 7/10 | 2241 days | 4% |
| Stefan Beiner | 10/10 | 2241 days | 4% |
| Georgia Gray | 6/10 | 2516 days | 3% |
| Mikayla Candido | 10/10 | 2559 days | 4% |
| Kathy Maslin | 9/10 | 2672 days | 3% |
| Laurie | 8/10 | 3007 days | 3% |
| Felix Bröder | 10/10 | 3017 days | 3% |
| Alizee Petit | 9/10 | 3114 days | 2% |
| Bill Milburn | 10/10 | 3248 days | 2% |
| D Naylor | 10/10 | 3289 days | 2% |
| Sebastian | 10/10 | 3336 days | 2% |
| Christine Slowiak | 10/10 | 3459 days | 2% |
| Katerina Hlavsova | 10/10 | 3601 days | 1% |
| Celia Nowak | 10/10 | 3615 days | 1% |
| Lea Karl | 9/10 | 3659 days | 1% |
| Sophie Huybrechts | 9/10 | 3663 days | 1% |
| Ron Clarke | 9/10 | 3732 days | 1% |
| Lagarde | 6/10 | 3914 days | 1% |
| Petra Albrchtoval | 10/10 | 3939 days | 1% |
| Maxime Ripoche | 10/10 | 3956 days | 1% |
| Markus | 10/10 | 3958 days | 1% |
| Cornelia Witte | 9/10 | 3958 days | 1% |
| Mike Leopard | 8/10 | 3975 days | 1% |
| Juandflow | 5/10 | 3975 days | 1% |
| Evian Bolz | 7/10 | 4004 days | 1% |
| Harel Cliad | 6/10 | 4004 days | 1% |
| Chen Levin | 6/10 | 4004 days | 1% |
| Heather Kingston | 8/10 | 4005 days | 1% |
| Audrey Ripoche | 8/10 | 4288 days | 0% |
| Rampon | 10/10 | 4299 days | 0% |
| Debiesse | 10/10 | 4300 days | 0% |
| Loesje | 10/10 | 4312 days | 0% |
| Jan & Jile | 10/10 | 4317 days | 0% |
| Fabian Brand | 10/10 | 4333 days | 0% |
| Will and Taylor | 10/10 | 4340 days | 0% |
| Nadine and Jan | 9/10 | 4384 days | 1% |
| Richard | 10/10 | 4687 days | 1% |
| Marie Dutron | 10/10 | 4687 days | 1% |
| Paul Weidenfeld | 9/10 | 4693 days | 1% |
| Sid | 8/10 | 4798 days | 1% |
| Barbara Probert | 3/10 | 5027 days | 0% |
| Javier Munoz | 9/10 | 5036 days | 1% |
| K & J Overton | 9/10 | 5037 days | 1% |
| Zenager | 8/10 | 5044 days | 1% |
| Julian Tiff | 9/10 | 5058 days | 1% |
| Mary | 9/10 | 5410 days | 1% |
| Yvonne German | 10/10 | 5453 days | 1% |
| Serge Yken | 2/10 | 5524 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Kapowairua Campsite does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.12% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.