Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Huka Falls Walkway.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Huka Falls Walkway
Valid Reviews
139 Valid Reviews
The Huka Falls Walkway experience has a total of 140 reviews. There are 139 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 139 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 42 |
|
30% |
| 9/10 | 33 |
|
24% |
| 8/10 | 38 |
|
27% |
| 7/10 | 20 |
|
14% |
| 6/10 | 6 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.12% Average
The raw data average (mean) for all the Huka Falls Walkway valid reviews is 86.12% and is based on 139 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
128 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 139 valid reviews, the experience has 128 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 128 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 37 |
|
29% |
| 9/10 | 28 |
|
22% |
| 8/10 | 37 |
|
29% |
| 7/10 | 20 |
|
16% |
| 6/10 | 6 |
|
5% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.47% Average
The raw data average (mean) for all the Huka Falls Walkway face-to-face reviews is 85.47% and is based on 128 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
91.26%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mike Fricker | 10/10 | 329 days | 100% |
| Mike Fricker | 10/10 | 2398 days | 4% |
| Amy Lord | 7/10 | 2617 days | 3% |
| Liane Bausch | 8/10 | 2713 days | 3% |
| Julien Turpin | 10/10 | 2786 days | 3% |
| Michel and Susanne | 10/10 | 2957 days | 2% |
| Tim Fassbender | 9/10 | 2995 days | 2% |
| Saskia Schug | 8/10 | 3036 days | 2% |
| Felicity Ford | 8/10 | 3038 days | 2% |
| Lucy Millett | 7/10 | 3043 days | 2% |
| Megan Telford | 8/10 | 3043 days | 2% |
| Alice Frater | 9/10 | 3050 days | 2% |
| Jack Robinson | 10/10 | 3062 days | 2% |
| Sylvain Schiber | 9/10 | 3067 days | 2% |
| Elizabeth Braidotti | 10/10 | 3134 days | 2% |
| Sebastiaan | 7/10 | 3303 days | 2% |
| Andrea Tabaka | 10/10 | 3329 days | 2% |
| Natasha Harbinson | 6/10 | 3330 days | 1% |
| Melissa Fuster | 7/10 | 3353 days | 1% |
| Iris Kerbler | 7/10 | 3356 days | 1% |
| Thomas Werner | 6/10 | 3360 days | 1% |
| Vanesha Patel | 9/10 | 3364 days | 2% |
| gita feichtingerova | 10/10 | 3389 days | 2% |
| Caro G | 9/10 | 3438 days | 1% |
| Fiona Hawkins | 8/10 | 4005 days | 0% |
| Luisa Bach | 9/10 | 4059 days | 0% |
| Jesseca Klausch | 7/10 | 4069 days | 0% |
| Vincent Schaeflier | 9/10 | 4069 days | 0% |
| Romina Bolz | 7/10 | 4107 days | 0% |
| Elodie and jo | 10/10 | 4431 days | 1% |
| Lauret Stulemeyer | 9/10 | 4486 days | 1% |
| Jan Sjoerdtje | 9/10 | 4489 days | 1% |
| Pietersen | 8/10 | 4509 days | 1% |
| Julia Ramseier | 10/10 | 4510 days | 1% |
| James Darren Tennant | 8/10 | 4510 days | 1% |
| Martina Posch | 10/10 | 4512 days | 1% |
| Lisa Blake | 6/10 | 4514 days | 0% |
| Christop Isabella | 10/10 | 4761 days | 1% |
| Jens Moller | 7/10 | 4766 days | 0% |
| Peter Hart | 9/10 | 4770 days | 1% |
| Tim Germany | 9/10 | 4773 days | 1% |
| Dick Stewart | 6/10 | 4778 days | 0% |
| Lisa Ruhfus | 9/10 | 4782 days | 1% |
| Geoffrey Kuppens | 10/10 | 4782 days | 1% |
| Anglea de Smit | 8/10 | 4784 days | 1% |
| Moritz | 9/10 | 4786 days | 1% |
| Elise Violet | 7/10 | 4786 days | 0% |
| Rachel | 9/10 | 4787 days | 1% |
| Farid Juillot | 8/10 | 4787 days | 1% |
| Simon Fry | 8/10 | 4787 days | 1% |
| Andy Bridgman | 8/10 | 4787 days | 1% |
| Marilyn Mobley | 10/10 | 4788 days | 1% |
| Graham Swinyard | 9/10 | 4796 days | 1% |
| Samplonius | 9/10 | 4797 days | 1% |
| Adam Critchley | 8/10 | 4799 days | 1% |
| Corv V D Hof | 8/10 | 4799 days | 1% |
| Dugald McCallum | 10/10 | 4801 days | 1% |
| Peter Broosder | 7/10 | 4863 days | 0% |
| Annie | 10/10 | 4864 days | 1% |
| Kevin & Chris | 10/10 | 4871 days | 1% |
| Konny | 10/10 | 4880 days | 1% |
| Lardy | 7/10 | 4881 days | 0% |
| R & M Willows | 10/10 | 4881 days | 1% |
| twiddi | 9/10 | 5108 days | 1% |
| Zoe Barker | 9/10 | 5113 days | 1% |
| Alice Bastiman | 8/10 | 5116 days | 1% |
| Natalie Maguire | 7/10 | 5122 days | 0% |
| Harald Schmidt | 8/10 | 5124 days | 1% |
| Guy Cohen | 10/10 | 5125 days | 1% |
| Birgette Lindved | 10/10 | 5128 days | 1% |
| Aimee Pollett | 8/10 | 5129 days | 1% |
| Nathalie Verzeletti | 8/10 | 5129 days | 1% |
| Steve Read | 8/10 | 5132 days | 1% |
| Julia Hofstetter | 8/10 | 5132 days | 1% |
| Diane Johnston | 9/10 | 5132 days | 1% |
| Faye Cox | 8/10 | 5137 days | 1% |
| Rachel Kent-Lawton | 10/10 | 5139 days | 1% |
| Pieter & Annelies | 7/10 | 5141 days | 0% |
| Ronald Lippett | 8/10 | 5144 days | 1% |
| Kurmann/Kayser | 10/10 | 5145 days | 1% |
| Birgette Weiner | 8/10 | 5153 days | 1% |
| Tayler Gray | 9/10 | 5154 days | 1% |
| Petersen | 10/10 | 5160 days | 1% |
| TheBigLebowski | 9/10 | 5198 days | 1% |
| Matt | 10/10 | 5252 days | 1% |
| Andrew Hammond | 9/10 | 5290 days | 1% |
| K_and_K | 8/10 | 5351 days | 1% |
| Kurt | 8/10 | 5437 days | 1% |
| uceil | 9/10 | 5452 days | 1% |
| Family_Thomsen | 10/10 | 5486 days | 1% |
| Gerhard Kronen | 8/10 | 5501 days | 1% |
| Mary | 7/10 | 5506 days | 0% |
| Cecile | 9/10 | 5507 days | 1% |
| Evelien Thijs | 8/10 | 5511 days | 1% |
| Elisabeth Egerup | 10/10 | 5511 days | 1% |
| Maria Lorentzen | 7/10 | 5511 days | 0% |
| Luisa | 8/10 | 5514 days | 1% |
| Mark | 10/10 | 5523 days | 1% |
| Josy | 10/10 | 5524 days | 1% |
| Tanja Titze | 10/10 | 5525 days | 1% |
| Hannah Clark | 10/10 | 5525 days | 1% |
| Nikki Wood | 10/10 | 5526 days | 1% |
| Lisa Beauchemin | 9/10 | 5527 days | 1% |
| Helen Power | 8/10 | 5527 days | 1% |
| Bryan Keddie | 10/10 | 5528 days | 1% |
| Susan | 10/10 | 5528 days | 1% |
| Brenda | 8/10 | 5529 days | 1% |
| Eva | 8/10 | 5530 days | 1% |
| Yvonne Ing | 10/10 | 5531 days | 1% |
| Coby Aalbrecht | 6/10 | 5531 days | 0% |
| John-Paul | 10/10 | 5532 days | 1% |
| Wolfgang G | 9/10 | 5538 days | 1% |
| Veltmaat NL | 7/10 | 5538 days | 0% |
| Chris Kevin | 7/10 | 5541 days | 0% |
| Douglas Kirby | 8/10 | 5545 days | 1% |
| deanlaw | 9/10 | 5577 days | 1% |
| joannaw | 10/10 | 5579 days | 1% |
| varenaee | 9/10 | 5579 days | 1% |
| Anne Ford | 7/10 | 5596 days | 0% |
| Stefan Lua | 9/10 | 5596 days | 1% |
| Lesley Nixon | 7/10 | 5604 days | 0% |
| Sena | 10/10 | 5604 days | 1% |
| Stefanie Micheler | 10/10 | 5605 days | 1% |
| Hennie Neeleman | 8/10 | 5606 days | 1% |
| Hans Barth | 8/10 | 5614 days | 1% |
| Dimitry Zonnet | 8/10 | 5620 days | 1% |
| emmah | 7/10 | 5721 days | 0% |
| EvertG | 9/10 | 5819 days | 1% |
| Michael Maddams | 8/10 | 5836 days | 1% |
| arthurwa | 10/10 | 5838 days | 1% |
| gerhardm | 10/10 | 5838 days | 1% |
| Kaye | 9/10 | 5838 days | 1% |
| Jake1 | 8/10 | 5840 days | 1% |
| DaveV | 8/10 | 5854 days | 1% |
| Falk | 6/10 | 5854 days | 0% |
| WiebkeS | 8/10 | 5854 days | 1% |
| LosItaly | 9/10 | 5855 days | 1% |
| TsjerkJ | 9/10 | 5856 days | 1% |
| BrendaM | 10/10 | 6219 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Huka Falls Walkway does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.84% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
92%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.