Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Huka Falls Walkway.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Huka Falls Walkway
Valid Reviews
139 Valid Reviews
The Huka Falls Walkway experience has a total of 140 reviews. There are 139 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 139 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 42 |
|
30% |
| 9/10 | 33 |
|
24% |
| 8/10 | 38 |
|
27% |
| 7/10 | 20 |
|
14% |
| 6/10 | 6 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.12% Average
The raw data average (mean) for all the Huka Falls Walkway valid reviews is 86.12% and is based on 139 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
128 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 139 valid reviews, the experience has 128 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 128 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 37 |
|
29% |
| 9/10 | 28 |
|
22% |
| 8/10 | 37 |
|
29% |
| 7/10 | 20 |
|
16% |
| 6/10 | 6 |
|
5% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.47% Average
The raw data average (mean) for all the Huka Falls Walkway face-to-face reviews is 85.47% and is based on 128 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
91.24%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mike Fricker | 10/10 | 137 days | 100% |
| Mike Fricker | 10/10 | 2206 days | 4% |
| Amy Lord | 7/10 | 2426 days | 4% |
| Liane Bausch | 8/10 | 2522 days | 4% |
| Julien Turpin | 10/10 | 2594 days | 3% |
| Michel and Susanne | 10/10 | 2766 days | 3% |
| Tim Fassbender | 9/10 | 2804 days | 3% |
| Saskia Schug | 8/10 | 2845 days | 3% |
| Felicity Ford | 8/10 | 2847 days | 3% |
| Lucy Millett | 7/10 | 2852 days | 3% |
| Megan Telford | 8/10 | 2852 days | 3% |
| Alice Frater | 9/10 | 2859 days | 3% |
| Jack Robinson | 10/10 | 2871 days | 3% |
| Sylvain Schiber | 9/10 | 2876 days | 3% |
| Elizabeth Braidotti | 10/10 | 2942 days | 3% |
| Sebastiaan | 7/10 | 3112 days | 2% |
| Andrea Tabaka | 10/10 | 3138 days | 2% |
| Natasha Harbinson | 6/10 | 3139 days | 2% |
| Melissa Fuster | 7/10 | 3162 days | 2% |
| Iris Kerbler | 7/10 | 3165 days | 2% |
| Thomas Werner | 6/10 | 3169 days | 2% |
| Vanesha Patel | 9/10 | 3173 days | 2% |
| gita feichtingerova | 10/10 | 3198 days | 2% |
| Caro G | 9/10 | 3247 days | 2% |
| Fiona Hawkins | 8/10 | 3813 days | 1% |
| Luisa Bach | 9/10 | 3868 days | 1% |
| Jesseca Klausch | 7/10 | 3878 days | 1% |
| Vincent Schaeflier | 9/10 | 3878 days | 1% |
| Romina Bolz | 7/10 | 3916 days | 1% |
| Elodie and jo | 10/10 | 4240 days | 0% |
| Lauret Stulemeyer | 9/10 | 4295 days | 0% |
| Jan Sjoerdtje | 9/10 | 4298 days | 0% |
| Pietersen | 8/10 | 4318 days | 0% |
| Julia Ramseier | 10/10 | 4319 days | 0% |
| James Darren Tennant | 8/10 | 4319 days | 0% |
| Martina Posch | 10/10 | 4321 days | 0% |
| Lisa Blake | 6/10 | 4323 days | 0% |
| Christop Isabella | 10/10 | 4570 days | 1% |
| Jens Moller | 7/10 | 4575 days | 1% |
| Peter Hart | 9/10 | 4579 days | 1% |
| Tim Germany | 9/10 | 4582 days | 1% |
| Dick Stewart | 6/10 | 4587 days | 1% |
| Lisa Ruhfus | 9/10 | 4591 days | 1% |
| Geoffrey Kuppens | 10/10 | 4591 days | 1% |
| Anglea de Smit | 8/10 | 4593 days | 1% |
| Moritz | 9/10 | 4595 days | 1% |
| Elise Violet | 7/10 | 4595 days | 1% |
| Rachel | 9/10 | 4596 days | 1% |
| Farid Juillot | 8/10 | 4596 days | 1% |
| Simon Fry | 8/10 | 4596 days | 1% |
| Andy Bridgman | 8/10 | 4596 days | 1% |
| Marilyn Mobley | 10/10 | 4597 days | 1% |
| Graham Swinyard | 9/10 | 4605 days | 1% |
| Samplonius | 9/10 | 4606 days | 1% |
| Adam Critchley | 8/10 | 4608 days | 1% |
| Corv V D Hof | 8/10 | 4608 days | 1% |
| Dugald McCallum | 10/10 | 4610 days | 1% |
| Peter Broosder | 7/10 | 4672 days | 1% |
| Annie | 10/10 | 4673 days | 1% |
| Kevin & Chris | 10/10 | 4680 days | 1% |
| Konny | 10/10 | 4689 days | 1% |
| Lardy | 7/10 | 4690 days | 1% |
| R & M Willows | 10/10 | 4690 days | 1% |
| twiddi | 9/10 | 4917 days | 1% |
| Zoe Barker | 9/10 | 4922 days | 1% |
| Alice Bastiman | 8/10 | 4925 days | 1% |
| Natalie Maguire | 7/10 | 4931 days | 1% |
| Harald Schmidt | 8/10 | 4933 days | 1% |
| Guy Cohen | 10/10 | 4934 days | 1% |
| Birgette Lindved | 10/10 | 4937 days | 1% |
| Aimee Pollett | 8/10 | 4938 days | 1% |
| Nathalie Verzeletti | 8/10 | 4938 days | 1% |
| Steve Read | 8/10 | 4941 days | 1% |
| Julia Hofstetter | 8/10 | 4941 days | 1% |
| Diane Johnston | 9/10 | 4941 days | 1% |
| Faye Cox | 8/10 | 4946 days | 1% |
| Rachel Kent-Lawton | 10/10 | 4948 days | 1% |
| Pieter & Annelies | 7/10 | 4950 days | 1% |
| Ronald Lippett | 8/10 | 4953 days | 1% |
| Kurmann/Kayser | 10/10 | 4954 days | 1% |
| Birgette Weiner | 8/10 | 4962 days | 1% |
| Tayler Gray | 9/10 | 4963 days | 1% |
| Petersen | 10/10 | 4969 days | 1% |
| TheBigLebowski | 9/10 | 5007 days | 1% |
| Matt | 10/10 | 5061 days | 1% |
| Andrew Hammond | 9/10 | 5099 days | 1% |
| K_and_K | 8/10 | 5159 days | 1% |
| Kurt | 8/10 | 5245 days | 1% |
| uceil | 9/10 | 5260 days | 1% |
| Family_Thomsen | 10/10 | 5295 days | 1% |
| Gerhard Kronen | 8/10 | 5310 days | 1% |
| Mary | 7/10 | 5315 days | 1% |
| Cecile | 9/10 | 5316 days | 1% |
| Evelien Thijs | 8/10 | 5320 days | 1% |
| Elisabeth Egerup | 10/10 | 5320 days | 1% |
| Maria Lorentzen | 7/10 | 5320 days | 1% |
| Luisa | 8/10 | 5323 days | 1% |
| Mark | 10/10 | 5332 days | 1% |
| Josy | 10/10 | 5333 days | 1% |
| Tanja Titze | 10/10 | 5334 days | 1% |
| Hannah Clark | 10/10 | 5334 days | 1% |
| Nikki Wood | 10/10 | 5335 days | 1% |
| Lisa Beauchemin | 9/10 | 5336 days | 1% |
| Helen Power | 8/10 | 5336 days | 1% |
| Bryan Keddie | 10/10 | 5337 days | 1% |
| Susan | 10/10 | 5337 days | 1% |
| Brenda | 8/10 | 5338 days | 1% |
| Eva | 8/10 | 5339 days | 1% |
| Yvonne Ing | 10/10 | 5340 days | 1% |
| Coby Aalbrecht | 6/10 | 5340 days | 1% |
| John-Paul | 10/10 | 5341 days | 1% |
| Wolfgang G | 9/10 | 5347 days | 1% |
| Veltmaat NL | 7/10 | 5347 days | 1% |
| Chris Kevin | 7/10 | 5350 days | 1% |
| Douglas Kirby | 8/10 | 5354 days | 1% |
| deanlaw | 9/10 | 5386 days | 1% |
| joannaw | 10/10 | 5388 days | 1% |
| varenaee | 9/10 | 5388 days | 1% |
| Anne Ford | 7/10 | 5405 days | 1% |
| Stefan Lua | 9/10 | 5405 days | 1% |
| Lesley Nixon | 7/10 | 5413 days | 1% |
| Sena | 10/10 | 5413 days | 1% |
| Stefanie Micheler | 10/10 | 5414 days | 1% |
| Hennie Neeleman | 8/10 | 5415 days | 1% |
| Hans Barth | 8/10 | 5423 days | 1% |
| Dimitry Zonnet | 8/10 | 5429 days | 1% |
| emmah | 7/10 | 5529 days | 1% |
| EvertG | 9/10 | 5627 days | 1% |
| Michael Maddams | 8/10 | 5645 days | 1% |
| arthurwa | 10/10 | 5647 days | 1% |
| gerhardm | 10/10 | 5647 days | 1% |
| Kaye | 9/10 | 5647 days | 1% |
| Jake1 | 8/10 | 5649 days | 1% |
| DaveV | 8/10 | 5663 days | 1% |
| Falk | 6/10 | 5663 days | 1% |
| WiebkeS | 8/10 | 5663 days | 1% |
| LosItaly | 9/10 | 5664 days | 1% |
| TsjerkJ | 9/10 | 5665 days | 1% |
| BrendaM | 10/10 | 6028 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Huka Falls Walkway does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.84% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
92%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.