Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Key Summit Track.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Key Summit Track

Valid Reviews

130 Valid Reviews

The Key Summit Track experience has a total of 130 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 130 valid reviews:

Rating Count Percentage
10/10 61
47%
9/10 26
20%
8/10 27
21%
7/10 11
8%
6/10 3
2%
5/10 2
2%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

89.62% Average

The raw data average (mean) for all the Key Summit Track valid reviews is 89.62% and is based on 130 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

118 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 130 valid reviews, the experience has 118 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 118 face-to-face reviews:

Rating Count Percentage
10/10 50
42%
9/10 25
21%
8/10 27
23%
7/10 11
9%
6/10 3
3%
5/10 2
2%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

88.64% Average

The raw data average (mean) for all the Key Summit Track face-to-face reviews is 88.64% and is based on 118 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

91.01%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Timothy Davies 10/10 1834 days 100%
Timothy Davies 10/10 1834 days 100%
Hannibal Winther 6/10 2569 days 61%
Sally Caboche 10/10 2747 days 64%
Brigitte CREPLET 10/10 2800 days 62%
Andreas 10/10 2805 days 62%
Katharina Koch 10/10 2821 days 61%
Ingrid Kiselka 8/10 2843 days 59%
Katarina 9/10 2860 days 59%
Sebasitian 8/10 2861 days 58%
Marjolen Klomphaler 9/10 2861 days 59%
Max Mueller 9/10 2883 days 58%
Laia Pujol 10/10 2889 days 58%
Karlee Hormell 10/10 2903 days 58%
Janina 9/10 2910 days 57%
Luke 8/10 2913 days 56%
Marc 8/10 2925 days 56%
Ross D 10/10 2934 days 57%
Lucie Colpin 10/10 2942 days 56%
Marine Audoire 10/10 3141 days 49%
Alix 8/10 3144 days 47%
Kristin Pogue 9/10 3146 days 48%
Nele Foerske 10/10 3147 days 48%
Leopold Kern 10/10 3147 days 48%
Anne Bouwman 9/10 3153 days 48%
Daniel Idiart 9/10 3158 days 47%
Sarah Dial 9/10 3159 days 47%
Jill Stebbing 9/10 3164 days 47%
Yannick 9/10 3167 days 47%
Clotilde Graziani 10/10 3171 days 47%
Anouk Jongsma 10/10 3172 days 47%
Lauren Goebel 10/10 3174 days 47%
Liwen 10/10 3177 days 47%
Art Ruisenor 10/10 3178 days 47%
Riviere 7/10 3185 days 44%
Laurent Petit 10/10 3198 days 46%
Nick Young 8/10 3199 days 45%
Lucas Anderson 9/10 3199 days 46%
Cody Stewart 8/10 3199 days 45%
Jonathan Gourmel 10/10 3212 days 46%
Audrey and Max 7/10 3216 days 42%
Gregory 7/10 3220 days 42%
Rachel Macdonald 10/10 3223 days 45%
Kelsey Austin 9/10 3254 days 44%
Kai Krchmar 10/10 3260 days 44%
Elisabet Millet 10/10 3269 days 43%
Rebecca Wharton 10/10 3555 days 32%
Manuela Opprecht 10/10 3579 days 31%
Kilian Vos 8/10 3615 days 29%
Shelly Weissbrem 10/10 3630 days 29%
Julie 10/10 3659 days 28%
jefft 7/10 3875 days 18%
Maria-Julia Frilaj 10/10 3882 days 19%
Ann Wilson 7/10 3891 days 18%
Simon Galpin 8/10 3903 days 18%
FlyingKiwiGirl 10/10 3905 days 18%
Kathrin Deichmann 8/10 3910 days 18%
Steffen 8/10 3921 days 17%
Janis Gallois 9/10 3928 days 17%
Arthur Langlume 10/10 3928 days 18%
Matusala Habtemariam 10/10 3929 days 17%
Christina Habranke 9/10 3945 days 17%
Martin Thibaut 10/10 3956 days 16%
Alex 10/10 3964 days 16%
Christin Woelk 10/10 4234 days 5%
Friederike 8/10 4254 days 5%
Tim Vennewold 7/10 4257 days 4%
Yves Vennewald 7/10 4257 days 4%
Alexander Mukasa 9/10 4272 days 4%
Lydia Kleinkoenen 9/10 4274 days 4%
Jessica Grewe 8/10 4274 days 4%
Hannah Lia-Isis Kubillus 10/10 4274 days 4%
Jonas Schelbert 6/10 4278 days 3%
Cuz da Maori 10/10 4329 days 2%
Christian 10/10 4342 days 1%
M Natterser 8/10 4348 days 1%
Nigel Leighton 10/10 4348 days 1%
Natalie Nubler 10/10 4352 days 1%
Abby Rushmer 8/10 4359 days 1%
Anja and Katharina 10/10 4369 days 0%
Meryem Buchwitz 9/10 4373 days 0%
Simon Rawlinson 9/10 4616 days 20%
Carole Carter 10/10 4627 days 20%
Delore 5/10 4628 days 15%
Jill Boruff 10/10 4629 days 20%
Signe Kaspersen 10/10 4629 days 20%
Jaroslav Gajdos 10/10 4638 days 20%
Marcel & Kim Meichtry 9/10 4641 days 20%
Harald 10/10 4644 days 20%
Kasten Madsen 10/10 4644 days 20%
Nicholas Prakenhammar 5/10 4648 days 15%
Stefes Wencke 10/10 4648 days 20%
Diane Moss 7/10 4649 days 18%
Monika & Roger 8/10 4677 days 19%
Steve 6/10 4740 days 17%
Andreas Heyer 10/10 4952 days 20%
Frank & Margot Best 8/10 4953 days 19%
Res Kormann 8/10 4959 days 19%
Stephane Lebel 9/10 4974 days 20%
Brian Jones 10/10 4980 days 20%
Sarah and Uli Glas 10/10 4981 days 20%
Nick Foster 8/10 4983 days 19%
Stefanie 8/10 4986 days 19%
Antoine Van Hoovled 8/10 4991 days 19%
Paul Nickson 10/10 4993 days 20%
Julia 10/10 4999 days 20%
Judith & John Bishop 10/10 5001 days 20%
Lenny Appel 8/10 5002 days 19%
Sandra 9/10 5006 days 20%
Camilla Andersson 10/10 5006 days 20%
Manuela Manns 9/10 5014 days 20%
Thomas Reidinger 8/10 5015 days 19%
Eduard Wikidal 8/10 5016 days 19%
Philippa Waters 7/10 5019 days 18%
Ruben and Jetske 7/10 5019 days 18%
Samuel Prechel 10/10 5021 days 20%
Barbara Koegel 10/10 5026 days 20%
Andreas Neo 8/10 5026 days 19%
georgiarose89 9/10 5060 days 20%
Behrenot 10/10 5283 days 20%
Pete & Judy McChesney 10/10 5298 days 20%
David Morton 9/10 5368 days 20%
Paula Martinez 10/10 5369 days 20%
John Cox 9/10 5372 days 20%
Mattias Thorm 8/10 5388 days 19%
Rachel & Barak 7/10 5392 days 18%
Thorben Thede 9/10 5468 days 20%
DanielGermany 8/10 5692 days 19%
MarcoJ 10/10 5720 days 20%
LucyPoland 10/10 5721 days 20%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Key Summit Track does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

0.87% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

92%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.