Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Rob Roy Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Rob Roy Track
Valid Reviews
131 Valid Reviews
The Rob Roy Track experience has a total of 132 reviews. There are 131 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 131 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
47% |
| 9/10 | 44 |
|
34% |
| 8/10 | 16 |
|
12% |
| 7/10 | 4 |
|
3% |
| 6/10 | 3 |
|
2% |
| 5/10 | 2 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.60% Average
The raw data average (mean) for all the Rob Roy Track valid reviews is 91.60% and is based on 131 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
119 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 131 valid reviews, the experience has 119 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 119 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 55 |
|
46% |
| 9/10 | 39 |
|
33% |
| 8/10 | 16 |
|
13% |
| 7/10 | 4 |
|
3% |
| 6/10 | 3 |
|
3% |
| 5/10 | 2 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.18% Average
The raw data average (mean) for all the Rob Roy Track face-to-face reviews is 91.18% and is based on 119 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.73%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| DANIEL SAN | 10/10 | 1169 days | 100% |
| Sally Caboche | 10/10 | 3208 days | 8% |
| Wolf | 10/10 | 3259 days | 7% |
| Sylvie Meganck | 10/10 | 3259 days | 7% |
| Ylva Teleman | 10/10 | 3265 days | 7% |
| Sylvie Meganck | 10/10 | 3269 days | 7% |
| Martin Marek | 10/10 | 3277 days | 7% |
| Felicity Hughes | 9/10 | 3310 days | 7% |
| Alex Hah | 10/10 | 3311 days | 7% |
| James Macguire | 10/10 | 3311 days | 7% |
| Nathalie | 10/10 | 3353 days | 7% |
| Simon | 10/10 | 3353 days | 7% |
| Janina | 9/10 | 3371 days | 7% |
| Denis Schall | 10/10 | 3379 days | 7% |
| Charlotte Molesworth | 9/10 | 3385 days | 6% |
| Marc | 10/10 | 3386 days | 7% |
| Kirsty Smith | 10/10 | 3391 days | 6% |
| MARK CURPHEY | 10/10 | 3400 days | 6% |
| Diego Casanova | 10/10 | 3400 days | 6% |
| Cat Johnston | 10/10 | 3400 days | 6% |
| James Jackson | 10/10 | 3401 days | 6% |
| Maura O'Connell | 10/10 | 3405 days | 6% |
| Steve Smith | 8/10 | 3607 days | 5% |
| Huon | 8/10 | 3608 days | 5% |
| Cecile | 9/10 | 3608 days | 5% |
| Daniel Idiart | 10/10 | 3619 days | 5% |
| Sarah Dial | 7/10 | 3620 days | 5% |
| Milan Maiwald | 9/10 | 3621 days | 5% |
| Gessica | 8/10 | 3623 days | 5% |
| Szu-Yi Hsu | 7/10 | 3625 days | 5% |
| Chao Lai | 9/10 | 3625 days | 5% |
| Anika D | 9/10 | 3625 days | 5% |
| Dominique | 6/10 | 3626 days | 4% |
| Jiri Sojka | 10/10 | 3630 days | 5% |
| Jana Formankoua | 9/10 | 3630 days | 5% |
| Clotilde Graziani | 10/10 | 3632 days | 5% |
| Johannes Eisel | 9/10 | 3632 days | 5% |
| Sydney Lupton | 5/10 | 3637 days | 4% |
| Joaquin Gruffat | 9/10 | 3641 days | 5% |
| Lili Souris | 10/10 | 3644 days | 5% |
| Elodie Bardolle | 8/10 | 3644 days | 5% |
| Laurent Petit | 10/10 | 3659 days | 5% |
| Sara and Antoine | 9/10 | 3689 days | 4% |
| Hannah Stiles | 10/10 | 3689 days | 5% |
| Monika Dippel | 10/10 | 3709 days | 4% |
| Nicole and Elliott | 10/10 | 3725 days | 4% |
| Elisabet Millet | 10/10 | 3730 days | 4% |
| Graham Lighner | 10/10 | 3736 days | 4% |
| Danica Vrsaljko | 10/10 | 3987 days | 3% |
| Markus Johannes | 9/10 | 3987 days | 3% |
| Kristina Farkas | 10/10 | 4016 days | 2% |
| Finn and Melanie Lorbeer | 10/10 | 4022 days | 2% |
| Barbara | 9/10 | 4074 days | 2% |
| Samuel Tohko | 10/10 | 4074 days | 2% |
| Shelly Weissbrem | 10/10 | 4091 days | 2% |
| Julie | 9/10 | 4120 days | 2% |
| Marilyn Nadeau | 9/10 | 4305 days | 0% |
| Helen Olsson | 10/10 | 4342 days | 0% |
| Max Backelandt | 9/10 | 4345 days | 0% |
| Marie Toulemonde | 10/10 | 4345 days | 0% |
| Chris Handley | 9/10 | 4362 days | 0% |
| Charlotte Casey | 8/10 | 4362 days | 0% |
| Igor | 9/10 | 4366 days | 0% |
| Olivier Carval | 9/10 | 4368 days | 0% |
| Francisco Pablo Miguel | 8/10 | 4391 days | 3% |
| Gal Bero | 10/10 | 4428 days | 3% |
| Daniel McAlpine | 10/10 | 4430 days | 3% |
| Kellie | 10/10 | 4430 days | 3% |
| Jitka Krejcova | 10/10 | 4717 days | 3% |
| Michal Sturma | 10/10 | 4717 days | 3% |
| Raelene Vine | 9/10 | 4731 days | 3% |
| Petra Blumberg | 9/10 | 4737 days | 3% |
| Guillot | 9/10 | 4738 days | 3% |
| Fraser Goldsmith | 10/10 | 4755 days | 3% |
| Jacquemard | 8/10 | 4826 days | 3% |
| Karsten Meyer | 9/10 | 4836 days | 3% |
| Loesje | 9/10 | 4851 days | 3% |
| Rien | 8/10 | 5088 days | 3% |
| Carole Carter | 10/10 | 5088 days | 3% |
| Daniel Patricia | 8/10 | 5099 days | 3% |
| Sam | 10/10 | 5100 days | 3% |
| Les Barnes | 9/10 | 5105 days | 3% |
| Karin Laurev | 10/10 | 5105 days | 3% |
| Mike & Jennie | 9/10 | 5107 days | 3% |
| Lyn Deavin | 6/10 | 5108 days | 3% |
| Diane Moss | 7/10 | 5110 days | 3% |
| Kurt & Noemi Buhler | 9/10 | 5120 days | 3% |
| Frank & Julia | 9/10 | 5124 days | 3% |
| budge69 | 10/10 | 5125 days | 3% |
| Mike1952 | 9/10 | 5125 days | 3% |
| Urban Reifler | 9/10 | 5136 days | 3% |
| Kaelin | 10/10 | 5201 days | 3% |
| Scott & Madeleine Bancroft | 10/10 | 5207 days | 3% |
| Allison Meyoz | 8/10 | 5407 days | 3% |
| Fontvieille | 5/10 | 5414 days | 3% |
| Marc Edwards | 9/10 | 5420 days | 3% |
| Ken Talan | 10/10 | 5427 days | 3% |
| Laurent P | 10/10 | 5434 days | 3% |
| Matthias Joos | 9/10 | 5451 days | 3% |
| Ann-Kathrin Auditor | 10/10 | 5456 days | 3% |
| Mannebach & Siejert | 8/10 | 5459 days | 3% |
| Laurent Michon | 8/10 | 5460 days | 3% |
| Brendan Dunn | 9/10 | 5462 days | 3% |
| Carmel | 8/10 | 5466 days | 3% |
| Sandra | 9/10 | 5467 days | 3% |
| Nataly Loewidt | 10/10 | 5482 days | 3% |
| Tom Hill | 8/10 | 5485 days | 3% |
| Darrell & Michelle Lamb | 9/10 | 5744 days | 3% |
| Ann Michle | 10/10 | 5747 days | 3% |
| Inbar Yizhar Barnea | 9/10 | 5815 days | 3% |
| David Morton | 9/10 | 5829 days | 3% |
| Paula Martinez | 10/10 | 5830 days | 3% |
| Chris el capitan | 10/10 | 5832 days | 3% |
| Huber | 10/10 | 5849 days | 3% |
| Dick Rosman | 9/10 | 5851 days | 3% |
| Rob | 9/10 | 5853 days | 3% |
| Jeremy & Sarah Rind | 6/10 | 5854 days | 3% |
| S Luis Van Oler | 8/10 | 5860 days | 3% |
| mariekef | 9/10 | 5901 days | 3% |
| simonbo | 10/10 | 5901 days | 3% |
| alasiac | 10/10 | 5917 days | 3% |
| Katrin Wennin | 10/10 | 5928 days | 3% |
| johanw | 9/10 | 6033 days | 3% |
| linus | 9/10 | 6043 days | 3% |
| AndreaT | 10/10 | 6157 days | 3% |
| JasminA | 7/10 | 6161 days | 3% |
| Philipp | 9/10 | 6161 days | 3% |
| Enno Brehm | 9/10 | 6173 days | 3% |
| HovingL | 10/10 | 6173 days | 3% |
| Gillian | 8/10 | 6181 days | 3% |
| kempt | 10/10 | 6526 days | 3% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Rob Roy Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.56% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.