G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Rob Roy Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Rob Roy Track
Valid Reviews
131 Valid Reviews
The Rob Roy Track experience has a total of 132 reviews. There are 131 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 131 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
47% |
| 9/10 | 44 |
|
34% |
| 8/10 | 16 |
|
12% |
| 7/10 | 4 |
|
3% |
| 6/10 | 3 |
|
2% |
| 5/10 | 2 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.60% Average
The raw data average (mean) for all the Rob Roy Track valid reviews is 91.60% and is based on 131 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
119 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 131 valid reviews, the experience has 119 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 119 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 55 |
|
46% |
| 9/10 | 39 |
|
33% |
| 8/10 | 16 |
|
13% |
| 7/10 | 4 |
|
3% |
| 6/10 | 3 |
|
3% |
| 5/10 | 2 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.18% Average
The raw data average (mean) for all the Rob Roy Track face-to-face reviews is 91.18% and is based on 119 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.84%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| DANIEL SAN | 10/10 | 1109 days | 100% |
| Sally Caboche | 10/10 | 3148 days | 7% |
| Wolf | 10/10 | 3199 days | 7% |
| Sylvie Meganck | 10/10 | 3199 days | 7% |
| Ylva Teleman | 10/10 | 3205 days | 7% |
| Sylvie Meganck | 10/10 | 3209 days | 7% |
| Martin Marek | 10/10 | 3217 days | 7% |
| Felicity Hughes | 9/10 | 3250 days | 6% |
| Alex Hah | 10/10 | 3251 days | 6% |
| James Macguire | 10/10 | 3251 days | 6% |
| Nathalie | 10/10 | 3293 days | 6% |
| Simon | 10/10 | 3293 days | 6% |
| Janina | 9/10 | 3311 days | 6% |
| Denis Schall | 10/10 | 3319 days | 6% |
| Charlotte Molesworth | 9/10 | 3325 days | 6% |
| Marc | 10/10 | 3326 days | 6% |
| Kirsty Smith | 10/10 | 3331 days | 6% |
| MARK CURPHEY | 10/10 | 3340 days | 6% |
| Diego Casanova | 10/10 | 3340 days | 6% |
| Cat Johnston | 10/10 | 3340 days | 6% |
| James Jackson | 10/10 | 3341 days | 6% |
| Maura O'Connell | 10/10 | 3345 days | 6% |
| Steve Smith | 8/10 | 3547 days | 5% |
| Huon | 8/10 | 3548 days | 5% |
| Cecile | 9/10 | 3548 days | 5% |
| Daniel Idiart | 10/10 | 3559 days | 5% |
| Sarah Dial | 7/10 | 3560 days | 4% |
| Milan Maiwald | 9/10 | 3561 days | 5% |
| Gessica | 8/10 | 3563 days | 5% |
| Szu-Yi Hsu | 7/10 | 3565 days | 4% |
| Chao Lai | 9/10 | 3565 days | 5% |
| Anika D | 9/10 | 3565 days | 5% |
| Dominique | 6/10 | 3566 days | 4% |
| Jiri Sojka | 10/10 | 3570 days | 5% |
| Jana Formankoua | 9/10 | 3570 days | 5% |
| Clotilde Graziani | 10/10 | 3572 days | 5% |
| Johannes Eisel | 9/10 | 3572 days | 5% |
| Sydney Lupton | 5/10 | 3577 days | 3% |
| Joaquin Gruffat | 9/10 | 3581 days | 4% |
| Lili Souris | 10/10 | 3584 days | 4% |
| Elodie Bardolle | 8/10 | 3584 days | 4% |
| Laurent Petit | 10/10 | 3599 days | 4% |
| Sara and Antoine | 9/10 | 3629 days | 4% |
| Hannah Stiles | 10/10 | 3629 days | 4% |
| Monika Dippel | 10/10 | 3649 days | 4% |
| Nicole and Elliott | 10/10 | 3665 days | 4% |
| Elisabet Millet | 10/10 | 3670 days | 4% |
| Graham Lighner | 10/10 | 3676 days | 4% |
| Danica Vrsaljko | 10/10 | 3927 days | 3% |
| Markus Johannes | 9/10 | 3927 days | 3% |
| Kristina Farkas | 10/10 | 3956 days | 2% |
| Finn and Melanie Lorbeer | 10/10 | 3962 days | 2% |
| Barbara | 9/10 | 4014 days | 2% |
| Samuel Tohko | 10/10 | 4014 days | 2% |
| Shelly Weissbrem | 10/10 | 4031 days | 2% |
| Julie | 9/10 | 4060 days | 2% |
| Marilyn Nadeau | 9/10 | 4245 days | 1% |
| Helen Olsson | 10/10 | 4282 days | 1% |
| Max Backelandt | 9/10 | 4285 days | 0% |
| Marie Toulemonde | 10/10 | 4285 days | 0% |
| Chris Handley | 9/10 | 4302 days | 0% |
| Charlotte Casey | 8/10 | 4302 days | 0% |
| Igor | 9/10 | 4306 days | 0% |
| Olivier Carval | 9/10 | 4308 days | 0% |
| Francisco Pablo Miguel | 8/10 | 4331 days | 0% |
| Gal Bero | 10/10 | 4368 days | 0% |
| Daniel McAlpine | 10/10 | 4370 days | 0% |
| Kellie | 10/10 | 4370 days | 0% |
| Jitka Krejcova | 10/10 | 4657 days | 3% |
| Michal Sturma | 10/10 | 4657 days | 3% |
| Raelene Vine | 9/10 | 4671 days | 3% |
| Petra Blumberg | 9/10 | 4677 days | 3% |
| Guillot | 9/10 | 4678 days | 3% |
| Fraser Goldsmith | 10/10 | 4695 days | 3% |
| Jacquemard | 8/10 | 4766 days | 3% |
| Karsten Meyer | 9/10 | 4776 days | 3% |
| Loesje | 9/10 | 4791 days | 3% |
| Rien | 8/10 | 5028 days | 3% |
| Carole Carter | 10/10 | 5028 days | 3% |
| Daniel Patricia | 8/10 | 5039 days | 3% |
| Sam | 10/10 | 5040 days | 3% |
| Les Barnes | 9/10 | 5045 days | 3% |
| Karin Laurev | 10/10 | 5045 days | 3% |
| Mike & Jennie | 9/10 | 5047 days | 3% |
| Lyn Deavin | 6/10 | 5048 days | 2% |
| Diane Moss | 7/10 | 5050 days | 3% |
| Kurt & Noemi Buhler | 9/10 | 5060 days | 3% |
| Frank & Julia | 9/10 | 5064 days | 3% |
| budge69 | 10/10 | 5065 days | 3% |
| Mike1952 | 9/10 | 5065 days | 3% |
| Urban Reifler | 9/10 | 5076 days | 3% |
| Kaelin | 10/10 | 5141 days | 3% |
| Scott & Madeleine Bancroft | 10/10 | 5147 days | 3% |
| Allison Meyoz | 8/10 | 5347 days | 3% |
| Fontvieille | 5/10 | 5354 days | 2% |
| Marc Edwards | 9/10 | 5360 days | 3% |
| Ken Talan | 10/10 | 5367 days | 3% |
| Laurent P | 10/10 | 5374 days | 3% |
| Matthias Joos | 9/10 | 5391 days | 3% |
| Ann-Kathrin Auditor | 10/10 | 5396 days | 3% |
| Mannebach & Siejert | 8/10 | 5399 days | 3% |
| Laurent Michon | 8/10 | 5400 days | 3% |
| Brendan Dunn | 9/10 | 5402 days | 3% |
| Carmel | 8/10 | 5406 days | 3% |
| Sandra | 9/10 | 5407 days | 3% |
| Nataly Loewidt | 10/10 | 5422 days | 3% |
| Tom Hill | 8/10 | 5425 days | 3% |
| Darrell & Michelle Lamb | 9/10 | 5684 days | 3% |
| Ann Michle | 10/10 | 5687 days | 3% |
| Inbar Yizhar Barnea | 9/10 | 5755 days | 3% |
| David Morton | 9/10 | 5769 days | 3% |
| Paula Martinez | 10/10 | 5770 days | 3% |
| Chris el capitan | 10/10 | 5772 days | 3% |
| Huber | 10/10 | 5789 days | 3% |
| Dick Rosman | 9/10 | 5791 days | 3% |
| Rob | 9/10 | 5793 days | 3% |
| Jeremy & Sarah Rind | 6/10 | 5794 days | 2% |
| S Luis Van Oler | 8/10 | 5800 days | 3% |
| mariekef | 9/10 | 5841 days | 3% |
| simonbo | 10/10 | 5841 days | 3% |
| alasiac | 10/10 | 5857 days | 3% |
| Katrin Wennin | 10/10 | 5868 days | 3% |
| johanw | 9/10 | 5973 days | 3% |
| linus | 9/10 | 5983 days | 3% |
| AndreaT | 10/10 | 6097 days | 3% |
| JasminA | 7/10 | 6101 days | 3% |
| Philipp | 9/10 | 6101 days | 3% |
| Enno Brehm | 9/10 | 6113 days | 3% |
| HovingL | 10/10 | 6113 days | 3% |
| Gillian | 8/10 | 6121 days | 3% |
| kempt | 10/10 | 6466 days | 3% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Rob Roy Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.55% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.