Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Rob Roy Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Rob Roy Track
Valid Reviews
131 Valid Reviews
The Rob Roy Track experience has a total of 132 reviews. There are 131 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 131 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
47% |
| 9/10 | 44 |
|
34% |
| 8/10 | 16 |
|
12% |
| 7/10 | 4 |
|
3% |
| 6/10 | 3 |
|
2% |
| 5/10 | 2 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.60% Average
The raw data average (mean) for all the Rob Roy Track valid reviews is 91.60% and is based on 131 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
119 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 131 valid reviews, the experience has 119 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 119 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 55 |
|
46% |
| 9/10 | 39 |
|
33% |
| 8/10 | 16 |
|
13% |
| 7/10 | 4 |
|
3% |
| 6/10 | 3 |
|
3% |
| 5/10 | 2 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.18% Average
The raw data average (mean) for all the Rob Roy Track face-to-face reviews is 91.18% and is based on 119 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.86%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| DANIEL SAN | 10/10 | 1101 days | 100% |
| Sally Caboche | 10/10 | 3140 days | 7% |
| Wolf | 10/10 | 3191 days | 7% |
| Sylvie Meganck | 10/10 | 3191 days | 7% |
| Ylva Teleman | 10/10 | 3197 days | 7% |
| Sylvie Meganck | 10/10 | 3201 days | 7% |
| Martin Marek | 10/10 | 3209 days | 6% |
| Felicity Hughes | 9/10 | 3242 days | 6% |
| Alex Hah | 10/10 | 3243 days | 6% |
| James Macguire | 10/10 | 3243 days | 6% |
| Nathalie | 10/10 | 3285 days | 6% |
| Simon | 10/10 | 3285 days | 6% |
| Janina | 9/10 | 3303 days | 6% |
| Denis Schall | 10/10 | 3311 days | 6% |
| Charlotte Molesworth | 9/10 | 3317 days | 6% |
| Marc | 10/10 | 3318 days | 6% |
| Kirsty Smith | 10/10 | 3323 days | 6% |
| MARK CURPHEY | 10/10 | 3332 days | 6% |
| Diego Casanova | 10/10 | 3332 days | 6% |
| Cat Johnston | 10/10 | 3332 days | 6% |
| James Jackson | 10/10 | 3333 days | 6% |
| Maura O'Connell | 10/10 | 3337 days | 6% |
| Steve Smith | 8/10 | 3539 days | 5% |
| Huon | 8/10 | 3540 days | 5% |
| Cecile | 9/10 | 3540 days | 5% |
| Daniel Idiart | 10/10 | 3551 days | 5% |
| Sarah Dial | 7/10 | 3552 days | 4% |
| Milan Maiwald | 9/10 | 3553 days | 4% |
| Gessica | 8/10 | 3555 days | 4% |
| Szu-Yi Hsu | 7/10 | 3557 days | 4% |
| Chao Lai | 9/10 | 3557 days | 4% |
| Anika D | 9/10 | 3557 days | 4% |
| Dominique | 6/10 | 3558 days | 4% |
| Jiri Sojka | 10/10 | 3562 days | 4% |
| Jana Formankoua | 9/10 | 3562 days | 4% |
| Clotilde Graziani | 10/10 | 3564 days | 4% |
| Johannes Eisel | 9/10 | 3564 days | 4% |
| Sydney Lupton | 5/10 | 3569 days | 3% |
| Joaquin Gruffat | 9/10 | 3573 days | 4% |
| Lili Souris | 10/10 | 3576 days | 4% |
| Elodie Bardolle | 8/10 | 3576 days | 4% |
| Laurent Petit | 10/10 | 3591 days | 4% |
| Sara and Antoine | 9/10 | 3621 days | 4% |
| Hannah Stiles | 10/10 | 3621 days | 4% |
| Monika Dippel | 10/10 | 3641 days | 4% |
| Nicole and Elliott | 10/10 | 3657 days | 4% |
| Elisabet Millet | 10/10 | 3662 days | 4% |
| Graham Lighner | 10/10 | 3668 days | 4% |
| Danica Vrsaljko | 10/10 | 3919 days | 2% |
| Markus Johannes | 9/10 | 3919 days | 2% |
| Kristina Farkas | 10/10 | 3948 days | 2% |
| Finn and Melanie Lorbeer | 10/10 | 3954 days | 2% |
| Barbara | 9/10 | 4006 days | 2% |
| Samuel Tohko | 10/10 | 4006 days | 2% |
| Shelly Weissbrem | 10/10 | 4023 days | 2% |
| Julie | 9/10 | 4052 days | 2% |
| Marilyn Nadeau | 9/10 | 4237 days | 1% |
| Helen Olsson | 10/10 | 4274 days | 0% |
| Max Backelandt | 9/10 | 4277 days | 0% |
| Marie Toulemonde | 10/10 | 4277 days | 0% |
| Chris Handley | 9/10 | 4294 days | 0% |
| Charlotte Casey | 8/10 | 4294 days | 0% |
| Igor | 9/10 | 4298 days | 0% |
| Olivier Carval | 9/10 | 4300 days | 0% |
| Francisco Pablo Miguel | 8/10 | 4323 days | 0% |
| Gal Bero | 10/10 | 4360 days | 0% |
| Daniel McAlpine | 10/10 | 4362 days | 0% |
| Kellie | 10/10 | 4362 days | 0% |
| Jitka Krejcova | 10/10 | 4649 days | 3% |
| Michal Sturma | 10/10 | 4649 days | 3% |
| Raelene Vine | 9/10 | 4663 days | 3% |
| Petra Blumberg | 9/10 | 4669 days | 3% |
| Guillot | 9/10 | 4670 days | 3% |
| Fraser Goldsmith | 10/10 | 4687 days | 3% |
| Jacquemard | 8/10 | 4758 days | 3% |
| Karsten Meyer | 9/10 | 4768 days | 3% |
| Loesje | 9/10 | 4783 days | 3% |
| Rien | 8/10 | 5020 days | 3% |
| Carole Carter | 10/10 | 5020 days | 3% |
| Daniel Patricia | 8/10 | 5031 days | 3% |
| Sam | 10/10 | 5032 days | 3% |
| Les Barnes | 9/10 | 5037 days | 3% |
| Karin Laurev | 10/10 | 5037 days | 3% |
| Mike & Jennie | 9/10 | 5039 days | 3% |
| Lyn Deavin | 6/10 | 5040 days | 2% |
| Diane Moss | 7/10 | 5042 days | 3% |
| Kurt & Noemi Buhler | 9/10 | 5052 days | 3% |
| Frank & Julia | 9/10 | 5056 days | 3% |
| budge69 | 10/10 | 5057 days | 3% |
| Mike1952 | 9/10 | 5057 days | 3% |
| Urban Reifler | 9/10 | 5068 days | 3% |
| Kaelin | 10/10 | 5133 days | 3% |
| Scott & Madeleine Bancroft | 10/10 | 5139 days | 3% |
| Allison Meyoz | 8/10 | 5339 days | 3% |
| Fontvieille | 5/10 | 5346 days | 2% |
| Marc Edwards | 9/10 | 5352 days | 3% |
| Ken Talan | 10/10 | 5359 days | 3% |
| Laurent P | 10/10 | 5366 days | 3% |
| Matthias Joos | 9/10 | 5383 days | 3% |
| Ann-Kathrin Auditor | 10/10 | 5388 days | 3% |
| Mannebach & Siejert | 8/10 | 5391 days | 3% |
| Laurent Michon | 8/10 | 5392 days | 3% |
| Brendan Dunn | 9/10 | 5394 days | 3% |
| Carmel | 8/10 | 5398 days | 3% |
| Sandra | 9/10 | 5399 days | 3% |
| Nataly Loewidt | 10/10 | 5414 days | 3% |
| Tom Hill | 8/10 | 5417 days | 3% |
| Darrell & Michelle Lamb | 9/10 | 5676 days | 3% |
| Ann Michle | 10/10 | 5679 days | 3% |
| Inbar Yizhar Barnea | 9/10 | 5747 days | 3% |
| David Morton | 9/10 | 5761 days | 3% |
| Paula Martinez | 10/10 | 5762 days | 3% |
| Chris el capitan | 10/10 | 5764 days | 3% |
| Huber | 10/10 | 5781 days | 3% |
| Dick Rosman | 9/10 | 5783 days | 3% |
| Rob | 9/10 | 5785 days | 3% |
| Jeremy & Sarah Rind | 6/10 | 5786 days | 2% |
| S Luis Van Oler | 8/10 | 5792 days | 3% |
| mariekef | 9/10 | 5833 days | 3% |
| simonbo | 10/10 | 5833 days | 3% |
| alasiac | 10/10 | 5849 days | 3% |
| Katrin Wennin | 10/10 | 5860 days | 3% |
| johanw | 9/10 | 5965 days | 3% |
| linus | 9/10 | 5975 days | 3% |
| AndreaT | 10/10 | 6089 days | 3% |
| JasminA | 7/10 | 6093 days | 3% |
| Philipp | 9/10 | 6093 days | 3% |
| Enno Brehm | 9/10 | 6105 days | 3% |
| HovingL | 10/10 | 6105 days | 3% |
| Gillian | 8/10 | 6113 days | 3% |
| kempt | 10/10 | 6458 days | 3% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Rob Roy Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.55% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.