Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Rob Roy Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Rob Roy Track
Valid Reviews
131 Valid Reviews
The Rob Roy Track experience has a total of 132 reviews. There are 131 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 131 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
47% |
| 9/10 | 44 |
|
34% |
| 8/10 | 16 |
|
12% |
| 7/10 | 4 |
|
3% |
| 6/10 | 3 |
|
2% |
| 5/10 | 2 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.60% Average
The raw data average (mean) for all the Rob Roy Track valid reviews is 91.60% and is based on 131 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
119 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 131 valid reviews, the experience has 119 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 119 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 55 |
|
46% |
| 9/10 | 39 |
|
33% |
| 8/10 | 16 |
|
13% |
| 7/10 | 4 |
|
3% |
| 6/10 | 3 |
|
3% |
| 5/10 | 2 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.18% Average
The raw data average (mean) for all the Rob Roy Track face-to-face reviews is 91.18% and is based on 119 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.53%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| DANIEL SAN | 10/10 | 1195 days | 100% |
| Sally Caboche | 10/10 | 3234 days | 8% |
| Wolf | 10/10 | 3285 days | 8% |
| Sylvie Meganck | 10/10 | 3285 days | 8% |
| Ylva Teleman | 10/10 | 3291 days | 8% |
| Sylvie Meganck | 10/10 | 3295 days | 8% |
| Martin Marek | 10/10 | 3303 days | 8% |
| Felicity Hughes | 9/10 | 3336 days | 7% |
| Alex Hah | 10/10 | 3337 days | 7% |
| James Macguire | 10/10 | 3337 days | 7% |
| Nathalie | 10/10 | 3379 days | 7% |
| Simon | 10/10 | 3379 days | 7% |
| Janina | 9/10 | 3397 days | 7% |
| Denis Schall | 10/10 | 3405 days | 7% |
| Charlotte Molesworth | 9/10 | 3411 days | 7% |
| Marc | 10/10 | 3412 days | 7% |
| Kirsty Smith | 10/10 | 3417 days | 7% |
| MARK CURPHEY | 10/10 | 3426 days | 7% |
| Diego Casanova | 10/10 | 3426 days | 7% |
| Cat Johnston | 10/10 | 3426 days | 7% |
| James Jackson | 10/10 | 3427 days | 7% |
| Maura O'Connell | 10/10 | 3431 days | 7% |
| Steve Smith | 8/10 | 3633 days | 5% |
| Huon | 8/10 | 3634 days | 5% |
| Cecile | 9/10 | 3634 days | 5% |
| Daniel Idiart | 10/10 | 3645 days | 5% |
| Sarah Dial | 7/10 | 3646 days | 5% |
| Milan Maiwald | 9/10 | 3647 days | 5% |
| Gessica | 8/10 | 3649 days | 5% |
| Szu-Yi Hsu | 7/10 | 3651 days | 5% |
| Chao Lai | 9/10 | 3651 days | 5% |
| Anika D | 9/10 | 3651 days | 5% |
| Dominique | 6/10 | 3652 days | 4% |
| Jiri Sojka | 10/10 | 3656 days | 5% |
| Jana Formankoua | 9/10 | 3656 days | 5% |
| Clotilde Graziani | 10/10 | 3658 days | 5% |
| Johannes Eisel | 9/10 | 3658 days | 5% |
| Sydney Lupton | 5/10 | 3663 days | 4% |
| Joaquin Gruffat | 9/10 | 3667 days | 5% |
| Lili Souris | 10/10 | 3670 days | 5% |
| Elodie Bardolle | 8/10 | 3670 days | 5% |
| Laurent Petit | 10/10 | 3685 days | 5% |
| Sara and Antoine | 9/10 | 3715 days | 5% |
| Hannah Stiles | 10/10 | 3715 days | 5% |
| Monika Dippel | 10/10 | 3735 days | 5% |
| Nicole and Elliott | 10/10 | 3751 days | 4% |
| Elisabet Millet | 10/10 | 3756 days | 4% |
| Graham Lighner | 10/10 | 3762 days | 4% |
| Danica Vrsaljko | 10/10 | 4013 days | 3% |
| Markus Johannes | 9/10 | 4013 days | 3% |
| Kristina Farkas | 10/10 | 4042 days | 2% |
| Finn and Melanie Lorbeer | 10/10 | 4048 days | 2% |
| Barbara | 9/10 | 4100 days | 2% |
| Samuel Tohko | 10/10 | 4100 days | 2% |
| Shelly Weissbrem | 10/10 | 4117 days | 2% |
| Julie | 9/10 | 4146 days | 2% |
| Marilyn Nadeau | 9/10 | 4331 days | 0% |
| Helen Olsson | 10/10 | 4368 days | 0% |
| Max Backelandt | 9/10 | 4371 days | 0% |
| Marie Toulemonde | 10/10 | 4371 days | 0% |
| Chris Handley | 9/10 | 4388 days | 4% |
| Charlotte Casey | 8/10 | 4388 days | 3% |
| Igor | 9/10 | 4392 days | 4% |
| Olivier Carval | 9/10 | 4394 days | 4% |
| Francisco Pablo Miguel | 8/10 | 4417 days | 3% |
| Gal Bero | 10/10 | 4454 days | 4% |
| Daniel McAlpine | 10/10 | 4456 days | 4% |
| Kellie | 10/10 | 4456 days | 4% |
| Jitka Krejcova | 10/10 | 4743 days | 4% |
| Michal Sturma | 10/10 | 4743 days | 4% |
| Raelene Vine | 9/10 | 4757 days | 4% |
| Petra Blumberg | 9/10 | 4763 days | 4% |
| Guillot | 9/10 | 4764 days | 4% |
| Fraser Goldsmith | 10/10 | 4781 days | 4% |
| Jacquemard | 8/10 | 4852 days | 3% |
| Karsten Meyer | 9/10 | 4862 days | 4% |
| Loesje | 9/10 | 4877 days | 4% |
| Rien | 8/10 | 5114 days | 3% |
| Carole Carter | 10/10 | 5114 days | 4% |
| Daniel Patricia | 8/10 | 5125 days | 3% |
| Sam | 10/10 | 5126 days | 4% |
| Les Barnes | 9/10 | 5131 days | 4% |
| Karin Laurev | 10/10 | 5131 days | 4% |
| Mike & Jennie | 9/10 | 5133 days | 4% |
| Lyn Deavin | 6/10 | 5134 days | 3% |
| Diane Moss | 7/10 | 5136 days | 3% |
| Kurt & Noemi Buhler | 9/10 | 5146 days | 4% |
| Frank & Julia | 9/10 | 5150 days | 4% |
| budge69 | 10/10 | 5151 days | 4% |
| Mike1952 | 9/10 | 5151 days | 4% |
| Urban Reifler | 9/10 | 5162 days | 4% |
| Kaelin | 10/10 | 5227 days | 4% |
| Scott & Madeleine Bancroft | 10/10 | 5233 days | 4% |
| Allison Meyoz | 8/10 | 5433 days | 3% |
| Fontvieille | 5/10 | 5440 days | 3% |
| Marc Edwards | 9/10 | 5446 days | 4% |
| Ken Talan | 10/10 | 5453 days | 4% |
| Laurent P | 10/10 | 5460 days | 4% |
| Matthias Joos | 9/10 | 5477 days | 4% |
| Ann-Kathrin Auditor | 10/10 | 5482 days | 4% |
| Mannebach & Siejert | 8/10 | 5485 days | 3% |
| Laurent Michon | 8/10 | 5486 days | 3% |
| Brendan Dunn | 9/10 | 5488 days | 4% |
| Carmel | 8/10 | 5492 days | 3% |
| Sandra | 9/10 | 5493 days | 4% |
| Nataly Loewidt | 10/10 | 5508 days | 4% |
| Tom Hill | 8/10 | 5511 days | 3% |
| Darrell & Michelle Lamb | 9/10 | 5770 days | 4% |
| Ann Michle | 10/10 | 5773 days | 4% |
| Inbar Yizhar Barnea | 9/10 | 5841 days | 4% |
| David Morton | 9/10 | 5855 days | 4% |
| Paula Martinez | 10/10 | 5856 days | 4% |
| Chris el capitan | 10/10 | 5858 days | 4% |
| Huber | 10/10 | 5875 days | 4% |
| Dick Rosman | 9/10 | 5877 days | 4% |
| Rob | 9/10 | 5879 days | 4% |
| Jeremy & Sarah Rind | 6/10 | 5880 days | 3% |
| S Luis Van Oler | 8/10 | 5886 days | 3% |
| mariekef | 9/10 | 5927 days | 4% |
| simonbo | 10/10 | 5927 days | 4% |
| alasiac | 10/10 | 5943 days | 4% |
| Katrin Wennin | 10/10 | 5954 days | 4% |
| johanw | 9/10 | 6059 days | 4% |
| linus | 9/10 | 6069 days | 4% |
| AndreaT | 10/10 | 6183 days | 4% |
| JasminA | 7/10 | 6187 days | 3% |
| Philipp | 9/10 | 6187 days | 4% |
| Enno Brehm | 9/10 | 6199 days | 4% |
| HovingL | 10/10 | 6199 days | 4% |
| Gillian | 8/10 | 6207 days | 3% |
| kempt | 10/10 | 6552 days | 4% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Rob Roy Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.58% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.