Ranking Score Explained

Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Rocky Mountain and Diamond Lake.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Rocky Mountain and Diamond Lake

Valid Reviews

53 Valid Reviews

The Rocky Mountain and Diamond Lake experience has a total of 53 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 53 valid reviews:

Rating Count Percentage
10/10 18
34%
9/10 15
28%
8/10 16
30%
7/10 1
2%
6/10 3
6%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

88.30% Average

The raw data average (mean) for all the Rocky Mountain and Diamond Lake valid reviews is 88.30% and is based on 53 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

45 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 53 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 45 face-to-face reviews:

Rating Count Percentage
10/10 15
33%
9/10 13
29%
8/10 13
29%
7/10 1
2%
6/10 3
7%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

88.00% Average

The raw data average (mean) for all the Rocky Mountain and Diamond Lake face-to-face reviews is 88.00% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

89.26%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Violette Z 10/10 1763 days 100%
Chris 10/10 1794 days 97%
Huan Quintero 9/10 2190 days 81%
Carl von Horstig 8/10 2599 days 65%
Dana 8/10 2833 days 57%
Rob and Nicole 8/10 2852 days 56%
Harold Booy 10/10 2861 days 57%
Gena Bond 8/10 2866 days 55%
Leif Marienlund 9/10 2873 days 56%
Anouk Goemans 9/10 2924 days 54%
Danny 9/10 2931 days 54%
Jakob Lovdahl 6/10 2935 days 46%
Marine Audoire 10/10 3162 days 45%
Manu T 10/10 3163 days 45%
Mathilde 9/10 3176 days 44%
Phlippe 9/10 3176 days 44%
Floriane Desnoyer 10/10 3177 days 45%
Jeff Barth 8/10 3177 days 44%
Kim 9/10 3205 days 43%
Hannah Stiles 10/10 3249 days 42%
Diego Pablos 8/10 3274 days 40%
Suzanne Vermeulen 8/10 3316 days 39%
Jam Boggomann 8/10 3647 days 27%
Bartlomiej Berger 10/10 3656 days 27%
Anna Grafenstein 8/10 3891 days 18%
jefft 8/10 3896 days 17%
Benoit Irissou 9/10 3926 days 17%
Crousse 8/10 3926 days 16%
Sapir Lifshitz 10/10 3975 days 15%
Maya Barad 10/10 3975 days 15%
Marc Schnelanburger 9/10 3978 days 15%
Elly Zimmer 9/10 3992 days 14%
Clive West 9/10 4046 days 12%
Clarissa Hanck 10/10 4266 days 4%
Pieke 10/10 4291 days 3%
Loesje 8/10 4350 days 1%
Marieke 6/10 4367 days 0%
Knorr Bracher 9/10 4385 days 19%
Kali Lohman 9/10 4397 days 19%
Ton Franke 9/10 4397 days 19%
Margreet Hanemaaijer 8/10 4642 days 18%
Elaine 10/10 4666 days 19%
Ursi Meier 10/10 4679 days 19%
Frank & Ruth 10/10 5006 days 19%
female40 10/10 5007 days 19%
Stoop 8/10 5008 days 18%
Steve & Pearl Baker 10/10 5012 days 19%
Nicolas 9/10 5023 days 19%
Stefanie E 10/10 5484 days 19%
Sarah Smith 7/10 5503 days 17%
HovingL 6/10 5733 days 16%
Peter Bowen-Simpkins 8/10 5741 days 18%
KathrinS 8/10 5741 days 18%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Rocky Mountain and Diamond Lake does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.10% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

90%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.