Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Nugget Point / Tokata.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

CC
Cymen Crick's avatar

Cymen Crick

Rankers Owner

Nugget Point / Tokata

Valid Reviews

116 Valid Reviews

The Nugget Point / Tokata experience has a total of 118 reviews. There are 116 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 116 valid reviews:

Rating Count Percentage
10/10 55
47%
9/10 34
29%
8/10 21
18%
7/10 5
4%
6/10 1
1%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

91.81% Average

The raw data average (mean) for all the Nugget Point / Tokata valid reviews is 91.81% and is based on 116 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

102 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 116 valid reviews, the experience has 102 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 102 face-to-face reviews:

Rating Count Percentage
10/10 48
47%
9/10 29
28%
8/10 20
20%
7/10 4
4%
6/10 1
1%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

91.67% Average

The raw data average (mean) for all the Nugget Point / Tokata face-to-face reviews is 91.67% and is based on 102 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

93.69%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Sarah 10/10 842 days 100%
Rebecka 10/10 1846 days 8%
S Weslake 10/10 2517 days 6%
Sampo Uravirta 7/10 2600 days 5%
Samantha Brewin 8/10 2679 days 5%
C Clarke 10/10 2934 days 5%
Natasha 7/10 2986 days 4%
Oliver Francis 9/10 2986 days 5%
Lieke vol Velde 9/10 3005 days 4%
Bob 10/10 3007 days 5%
Luke 8/10 3017 days 4%
Hailey S 9/10 3027 days 4%
Diego Casanova 10/10 3043 days 4%
Claire 10/10 3049 days 4%
Anne 9/10 3050 days 4%
Anna Dalby 10/10 3050 days 4%
Beatrice and Cyrill 10/10 3207 days 4%
Monia Sassella 9/10 3245 days 4%
Claire 8/10 3248 days 4%
Benedikt Maus 8/10 3262 days 4%
Laura Munguira Vadillo 9/10 3264 days 4%
Rodrigo 9/10 3266 days 4%
A Schultz 8/10 3267 days 4%
Cori Schultz 7/10 3268 days 3%
Dominique 9/10 3269 days 4%
Jeroen 8/10 3272 days 4%
Stephan Ophelders 9/10 3277 days 4%
Clayton Hunniford 6/10 3280 days 3%
Sandra 9/10 3288 days 4%
Lothen 10/10 3289 days 4%
Maike Santelmann 10/10 3296 days 4%
Niclas Ullno 7/10 3309 days 3%
Martina 10/10 3315 days 3%
Lisa 7/10 3317 days 3%
Matthias Hofer 10/10 3355 days 3%
Ronja and Lena 10/10 3361 days 3%
Pierre and Alexandra 10/10 3365 days 3%
Mathieu Brun 10/10 3373 days 3%
Emma Rochester 10/10 3413 days 3%
Dianne van der Wal 9/10 3508 days 3%
Robin Sommer 10/10 3670 days 2%
Fanny DeBon 10/10 3732 days 2%
Bartlomiej Berger 10/10 3739 days 2%
Julian 9/10 3993 days 1%
Reto 9/10 4023 days 1%
Mirjam Betschart 10/10 4023 days 1%
Tobias Gehring 10/10 4028 days 1%
Arthur Langlume 10/10 4032 days 1%
Bill 10/10 4035 days 1%
FlyingKiwiGirl 9/10 4037 days 1%
Alacchi Moustier 10/10 4050 days 1%
Derek Knight 10/10 4051 days 1%
Maya Bakker-deDreu 9/10 4058 days 1%
John Davis 9/10 4067 days 1%
Nicolas Trezeguet 8/10 4069 days 1%
Gal Bero 10/10 4071 days 1%
Evyatar Karni 10/10 4071 days 1%
Marie 10/10 4359 days 0%
AnnaM 9/10 4374 days 0%
Claire 9/10 4374 days 0%
Malgorzata 9/10 4378 days 0%
Przemystaw Tymizyszyn 8/10 4378 days 0%
Rogier Ramaker 8/10 4379 days 0%
Melvin Groenhof 8/10 4379 days 0%
Janine Kohlgrueler 10/10 4381 days 2%
Maxime 10/10 4386 days 2%
Jim Woodruff 9/10 4402 days 2%
Jeanne Moustier 10/10 4415 days 2%
Lis Bon 10/10 4433 days 2%
Karin Genyn 9/10 4450 days 2%
Alex Laidlaw 9/10 4471 days 2%
Meryem Buchwitz 9/10 4477 days 2%
Karin Laurev 8/10 4748 days 2%
Michael & Janet 8/10 4749 days 2%
Inge Davbbert 10/10 4751 days 2%
Sabine & Stefan 10/10 4752 days 2%
Manuela Weber 9/10 4753 days 2%
Nico Welagen 8/10 4754 days 2%
Lesley 10/10 4799 days 2%
Arnoldus Bergmans 9/10 4834 days 2%
Sally Reeves 10/10 5084 days 2%
John & Lorraine 8/10 5084 days 2%
Brock Wagner 9/10 5087 days 2%
Frank & Ruth 10/10 5089 days 2%
Juergen Wolf 10/10 5095 days 2%
Tim Laurent 9/10 5096 days 2%
henriket 10/10 5099 days 2%
Louise van der Hyden 10/10 5103 days 2%
Iko 8/10 5105 days 2%
Grumbach 10/10 5108 days 2%
Matthys Kikke 8/10 5109 days 2%
Hvid 10/10 5121 days 2%
Celia Murphy 10/10 5123 days 2%
Julia 10/10 5125 days 2%
Calvin Parsons 10/10 5133 days 2%
Montys 10/10 5256 days 2%
Kurt 9/10 5403 days 2%
Ian Tainsh 10/10 5452 days 2%
Benedict Fluthman 10/10 5460 days 2%
paddywhack 9/10 5470 days 2%
Wilbert Germ 10/10 5483 days 2%
T. Timmers 9/10 5484 days 2%
Lasse Olesen 8/10 5491 days 2%
Annette Schmitt 10/10 5492 days 2%
Vincente Garrido 8/10 5493 days 2%
Joel K 9/10 5496 days 2%
Rachel & Barak 10/10 5496 days 2%
Sibille Fischer 10/10 5511 days 2%
Jonathan Angela 8/10 5512 days 2%
John J 8/10 5512 days 2%
Elizabeth E 8/10 5514 days 2%
tanh 9/10 5545 days 2%
alasiac 10/10 5560 days 2%
Silvia Huerlimann 9/10 5804 days 2%
Christian Moll 9/10 5820 days 2%
OdiliaF 10/10 5823 days 2%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Nugget Point / Tokata does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

0.56% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

94%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.