Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Nugget Point / Tokata.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
116 Valid Reviews
The Nugget Point / Tokata experience has a total of 118 reviews. There are 116 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 116 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 55 |
|
47% |
| 9/10 | 34 |
|
29% |
| 8/10 | 21 |
|
18% |
| 7/10 | 5 |
|
4% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.81% Average
The raw data average (mean) for all the Nugget Point / Tokata valid reviews is 91.81% and is based on 116 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
102 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 116 valid reviews, the experience has 102 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 102 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 48 |
|
47% |
| 9/10 | 29 |
|
28% |
| 8/10 | 20 |
|
20% |
| 7/10 | 4 |
|
4% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.67% Average
The raw data average (mean) for all the Nugget Point / Tokata face-to-face reviews is 91.67% and is based on 102 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
92.78%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Sarah | 10/10 | 1140 days | 100% |
| Rebecka | 10/10 | 2144 days | 14% |
| S Weslake | 10/10 | 2815 days | 10% |
| Sampo Uravirta | 7/10 | 2898 days | 8% |
| Samantha Brewin | 8/10 | 2977 days | 8% |
| C Clarke | 10/10 | 3232 days | 7% |
| Natasha | 7/10 | 3284 days | 6% |
| Oliver Francis | 9/10 | 3284 days | 7% |
| Lieke vol Velde | 9/10 | 3303 days | 7% |
| Bob | 10/10 | 3305 days | 7% |
| Luke | 8/10 | 3315 days | 6% |
| Hailey S | 9/10 | 3325 days | 6% |
| Diego Casanova | 10/10 | 3341 days | 6% |
| Claire | 10/10 | 3347 days | 6% |
| Anne | 9/10 | 3348 days | 6% |
| Anna Dalby | 10/10 | 3348 days | 6% |
| Beatrice and Cyrill | 10/10 | 3505 days | 5% |
| Monia Sassella | 9/10 | 3543 days | 5% |
| Claire | 8/10 | 3546 days | 5% |
| Benedikt Maus | 8/10 | 3560 days | 5% |
| Laura Munguira Vadillo | 9/10 | 3562 days | 5% |
| Rodrigo | 9/10 | 3564 days | 5% |
| A Schultz | 8/10 | 3565 days | 5% |
| Cori Schultz | 7/10 | 3566 days | 5% |
| Dominique | 9/10 | 3567 days | 5% |
| Jeroen | 8/10 | 3570 days | 5% |
| Stephan Ophelders | 9/10 | 3575 days | 5% |
| Clayton Hunniford | 6/10 | 3578 days | 4% |
| Sandra | 9/10 | 3586 days | 5% |
| Lothen | 10/10 | 3587 days | 5% |
| Maike Santelmann | 10/10 | 3594 days | 5% |
| Niclas Ullno | 7/10 | 3607 days | 4% |
| Martina | 10/10 | 3613 days | 5% |
| Lisa | 7/10 | 3615 days | 4% |
| Matthias Hofer | 10/10 | 3653 days | 4% |
| Ronja and Lena | 10/10 | 3659 days | 4% |
| Pierre and Alexandra | 10/10 | 3663 days | 4% |
| Mathieu Brun | 10/10 | 3671 days | 4% |
| Emma Rochester | 10/10 | 3711 days | 4% |
| Dianne van der Wal | 9/10 | 3806 days | 3% |
| Robin Sommer | 10/10 | 3968 days | 2% |
| Fanny DeBon | 10/10 | 4030 days | 2% |
| Bartlomiej Berger | 10/10 | 4037 days | 2% |
| Julian | 9/10 | 4291 days | 0% |
| Reto | 9/10 | 4321 days | 0% |
| Mirjam Betschart | 10/10 | 4321 days | 0% |
| Tobias Gehring | 10/10 | 4326 days | 0% |
| Arthur Langlume | 10/10 | 4330 days | 0% |
| Bill | 10/10 | 4333 days | 0% |
| FlyingKiwiGirl | 9/10 | 4335 days | 0% |
| Alacchi Moustier | 10/10 | 4348 days | 0% |
| Derek Knight | 10/10 | 4349 days | 0% |
| Maya Bakker-deDreu | 9/10 | 4356 days | 0% |
| John Davis | 9/10 | 4365 days | 0% |
| Nicolas Trezeguet | 8/10 | 4367 days | 0% |
| Gal Bero | 10/10 | 4369 days | 0% |
| Evyatar Karni | 10/10 | 4369 days | 0% |
| Marie | 10/10 | 4657 days | 3% |
| AnnaM | 9/10 | 4672 days | 3% |
| Claire | 9/10 | 4672 days | 3% |
| Malgorzata | 9/10 | 4676 days | 3% |
| Przemystaw Tymizyszyn | 8/10 | 4676 days | 3% |
| Rogier Ramaker | 8/10 | 4677 days | 3% |
| Melvin Groenhof | 8/10 | 4677 days | 3% |
| Janine Kohlgrueler | 10/10 | 4679 days | 3% |
| Maxime | 10/10 | 4684 days | 3% |
| Jim Woodruff | 9/10 | 4700 days | 3% |
| Jeanne Moustier | 10/10 | 4713 days | 3% |
| Lis Bon | 10/10 | 4731 days | 3% |
| Karin Genyn | 9/10 | 4748 days | 3% |
| Alex Laidlaw | 9/10 | 4769 days | 3% |
| Meryem Buchwitz | 9/10 | 4775 days | 3% |
| Karin Laurev | 8/10 | 5046 days | 3% |
| Michael & Janet | 8/10 | 5047 days | 3% |
| Inge Davbbert | 10/10 | 5049 days | 3% |
| Sabine & Stefan | 10/10 | 5050 days | 3% |
| Manuela Weber | 9/10 | 5051 days | 3% |
| Nico Welagen | 8/10 | 5052 days | 3% |
| Lesley | 10/10 | 5097 days | 3% |
| Arnoldus Bergmans | 9/10 | 5132 days | 3% |
| Sally Reeves | 10/10 | 5382 days | 3% |
| John & Lorraine | 8/10 | 5382 days | 3% |
| Brock Wagner | 9/10 | 5385 days | 3% |
| Frank & Ruth | 10/10 | 5387 days | 3% |
| Juergen Wolf | 10/10 | 5393 days | 3% |
| Tim Laurent | 9/10 | 5394 days | 3% |
| henriket | 10/10 | 5397 days | 3% |
| Louise van der Hyden | 10/10 | 5401 days | 3% |
| Iko | 8/10 | 5403 days | 3% |
| Grumbach | 10/10 | 5406 days | 3% |
| Matthys Kikke | 8/10 | 5407 days | 3% |
| Hvid | 10/10 | 5419 days | 3% |
| Celia Murphy | 10/10 | 5421 days | 3% |
| Julia | 10/10 | 5423 days | 3% |
| Calvin Parsons | 10/10 | 5431 days | 3% |
| Montys | 10/10 | 5554 days | 3% |
| Kurt | 9/10 | 5701 days | 3% |
| Ian Tainsh | 10/10 | 5750 days | 3% |
| Benedict Fluthman | 10/10 | 5758 days | 3% |
| paddywhack | 9/10 | 5768 days | 3% |
| Wilbert Germ | 10/10 | 5781 days | 3% |
| T. Timmers | 9/10 | 5782 days | 3% |
| Lasse Olesen | 8/10 | 5789 days | 3% |
| Annette Schmitt | 10/10 | 5790 days | 3% |
| Vincente Garrido | 8/10 | 5791 days | 3% |
| Joel K | 9/10 | 5794 days | 3% |
| Rachel & Barak | 10/10 | 5794 days | 3% |
| Sibille Fischer | 10/10 | 5809 days | 3% |
| Jonathan Angela | 8/10 | 5810 days | 3% |
| John J | 8/10 | 5810 days | 3% |
| Elizabeth E | 8/10 | 5812 days | 3% |
| tanh | 9/10 | 5843 days | 3% |
| alasiac | 10/10 | 5858 days | 3% |
| Silvia Huerlimann | 9/10 | 6102 days | 3% |
| Christian Moll | 9/10 | 6118 days | 3% |
| OdiliaF | 10/10 | 6121 days | 3% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Nugget Point / Tokata does not meet the criteria for any of these adjustments to apply.
0.66% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.