Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Nugget Point / Tokata.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
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Nugget Point / Tokata
Valid Reviews
116 Valid Reviews
The Nugget Point / Tokata experience has a total of 118 reviews. There are 116 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 116 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 55 |
|
47% |
| 9/10 | 34 |
|
29% |
| 8/10 | 21 |
|
18% |
| 7/10 | 5 |
|
4% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.81% Average
The raw data average (mean) for all the Nugget Point / Tokata valid reviews is 91.81% and is based on 116 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
102 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 116 valid reviews, the experience has 102 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 102 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 48 |
|
47% |
| 9/10 | 29 |
|
28% |
| 8/10 | 20 |
|
20% |
| 7/10 | 4 |
|
4% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.67% Average
The raw data average (mean) for all the Nugget Point / Tokata face-to-face reviews is 91.67% and is based on 102 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.41%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Sarah | 10/10 | 883 days | 100% |
| Rebecka | 10/10 | 1887 days | 8% |
| S Weslake | 10/10 | 2558 days | 6% |
| Sampo Uravirta | 7/10 | 2641 days | 5% |
| Samantha Brewin | 8/10 | 2720 days | 5% |
| C Clarke | 10/10 | 2975 days | 4% |
| Natasha | 7/10 | 3027 days | 4% |
| Oliver Francis | 9/10 | 3027 days | 4% |
| Lieke vol Velde | 9/10 | 3046 days | 4% |
| Bob | 10/10 | 3048 days | 4% |
| Luke | 8/10 | 3058 days | 4% |
| Hailey S | 9/10 | 3068 days | 4% |
| Diego Casanova | 10/10 | 3084 days | 4% |
| Claire | 10/10 | 3090 days | 4% |
| Anne | 9/10 | 3091 days | 4% |
| Anna Dalby | 10/10 | 3091 days | 4% |
| Beatrice and Cyrill | 10/10 | 3248 days | 3% |
| Monia Sassella | 9/10 | 3286 days | 3% |
| Claire | 8/10 | 3289 days | 3% |
| Benedikt Maus | 8/10 | 3303 days | 3% |
| Laura Munguira Vadillo | 9/10 | 3305 days | 3% |
| Rodrigo | 9/10 | 3307 days | 3% |
| A Schultz | 8/10 | 3308 days | 3% |
| Cori Schultz | 7/10 | 3309 days | 3% |
| Dominique | 9/10 | 3310 days | 3% |
| Jeroen | 8/10 | 3313 days | 3% |
| Stephan Ophelders | 9/10 | 3318 days | 3% |
| Clayton Hunniford | 6/10 | 3321 days | 2% |
| Sandra | 9/10 | 3329 days | 3% |
| Lothen | 10/10 | 3330 days | 3% |
| Maike Santelmann | 10/10 | 3337 days | 3% |
| Niclas Ullno | 7/10 | 3350 days | 2% |
| Martina | 10/10 | 3356 days | 3% |
| Lisa | 7/10 | 3358 days | 2% |
| Matthias Hofer | 10/10 | 3396 days | 3% |
| Ronja and Lena | 10/10 | 3402 days | 3% |
| Pierre and Alexandra | 10/10 | 3406 days | 3% |
| Mathieu Brun | 10/10 | 3414 days | 2% |
| Emma Rochester | 10/10 | 3454 days | 2% |
| Dianne van der Wal | 9/10 | 3549 days | 2% |
| Robin Sommer | 10/10 | 3711 days | 1% |
| Fanny DeBon | 10/10 | 3773 days | 1% |
| Bartlomiej Berger | 10/10 | 3780 days | 1% |
| Julian | 9/10 | 4034 days | 0% |
| Reto | 9/10 | 4064 days | 0% |
| Mirjam Betschart | 10/10 | 4064 days | 0% |
| Tobias Gehring | 10/10 | 4069 days | 0% |
| Arthur Langlume | 10/10 | 4073 days | 0% |
| Bill | 10/10 | 4076 days | 0% |
| FlyingKiwiGirl | 9/10 | 4078 days | 0% |
| Alacchi Moustier | 10/10 | 4091 days | 0% |
| Derek Knight | 10/10 | 4092 days | 0% |
| Maya Bakker-deDreu | 9/10 | 4099 days | 0% |
| John Davis | 9/10 | 4108 days | 0% |
| Nicolas Trezeguet | 8/10 | 4110 days | 0% |
| Gal Bero | 10/10 | 4112 days | 0% |
| Evyatar Karni | 10/10 | 4112 days | 0% |
| Marie | 10/10 | 4400 days | 1% |
| AnnaM | 9/10 | 4415 days | 1% |
| Claire | 9/10 | 4415 days | 1% |
| Malgorzata | 9/10 | 4419 days | 1% |
| Przemystaw Tymizyszyn | 8/10 | 4419 days | 1% |
| Rogier Ramaker | 8/10 | 4420 days | 1% |
| Melvin Groenhof | 8/10 | 4420 days | 1% |
| Janine Kohlgrueler | 10/10 | 4422 days | 1% |
| Maxime | 10/10 | 4427 days | 1% |
| Jim Woodruff | 9/10 | 4443 days | 1% |
| Jeanne Moustier | 10/10 | 4456 days | 1% |
| Lis Bon | 10/10 | 4474 days | 1% |
| Karin Genyn | 9/10 | 4491 days | 1% |
| Alex Laidlaw | 9/10 | 4512 days | 1% |
| Meryem Buchwitz | 9/10 | 4518 days | 1% |
| Karin Laurev | 8/10 | 4789 days | 1% |
| Michael & Janet | 8/10 | 4790 days | 1% |
| Inge Davbbert | 10/10 | 4792 days | 1% |
| Sabine & Stefan | 10/10 | 4793 days | 1% |
| Manuela Weber | 9/10 | 4794 days | 1% |
| Nico Welagen | 8/10 | 4795 days | 1% |
| Lesley | 10/10 | 4840 days | 1% |
| Arnoldus Bergmans | 9/10 | 4875 days | 1% |
| Sally Reeves | 10/10 | 5125 days | 1% |
| John & Lorraine | 8/10 | 5125 days | 1% |
| Brock Wagner | 9/10 | 5128 days | 1% |
| Frank & Ruth | 10/10 | 5130 days | 1% |
| Juergen Wolf | 10/10 | 5136 days | 1% |
| Tim Laurent | 9/10 | 5137 days | 1% |
| henriket | 10/10 | 5140 days | 1% |
| Louise van der Hyden | 10/10 | 5144 days | 1% |
| Iko | 8/10 | 5146 days | 1% |
| Grumbach | 10/10 | 5149 days | 1% |
| Matthys Kikke | 8/10 | 5150 days | 1% |
| Hvid | 10/10 | 5162 days | 1% |
| Celia Murphy | 10/10 | 5164 days | 1% |
| Julia | 10/10 | 5166 days | 1% |
| Calvin Parsons | 10/10 | 5174 days | 1% |
| Montys | 10/10 | 5297 days | 1% |
| Kurt | 9/10 | 5444 days | 1% |
| Ian Tainsh | 10/10 | 5493 days | 1% |
| Benedict Fluthman | 10/10 | 5501 days | 1% |
| paddywhack | 9/10 | 5511 days | 1% |
| Wilbert Germ | 10/10 | 5524 days | 1% |
| T. Timmers | 9/10 | 5525 days | 1% |
| Lasse Olesen | 8/10 | 5532 days | 1% |
| Annette Schmitt | 10/10 | 5533 days | 1% |
| Vincente Garrido | 8/10 | 5534 days | 1% |
| Joel K | 9/10 | 5537 days | 1% |
| Rachel & Barak | 10/10 | 5537 days | 1% |
| Sibille Fischer | 10/10 | 5552 days | 1% |
| Jonathan Angela | 8/10 | 5553 days | 1% |
| John J | 8/10 | 5553 days | 1% |
| Elizabeth E | 8/10 | 5555 days | 1% |
| tanh | 9/10 | 5586 days | 1% |
| alasiac | 10/10 | 5601 days | 1% |
| Silvia Huerlimann | 9/10 | 5845 days | 1% |
| Christian Moll | 9/10 | 5861 days | 1% |
| OdiliaF | 10/10 | 5864 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Nugget Point / Tokata does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.59% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.