Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Purakaunui Falls Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Purakaunui Falls Walk
Valid Reviews
44 Valid Reviews
The Purakaunui Falls Walk experience has a total of 44 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 44 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 18 |
|
41% |
| 9/10 | 15 |
|
34% |
| 8/10 | 6 |
|
14% |
| 7/10 | 2 |
|
5% |
| 6/10 | 2 |
|
5% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.09% Average
The raw data average (mean) for all the Purakaunui Falls Walk valid reviews is 89.09% and is based on 44 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
37 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 44 valid reviews, the experience has 37 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 37 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 17 |
|
46% |
| 9/10 | 12 |
|
32% |
| 8/10 | 4 |
|
11% |
| 7/10 | 1 |
|
3% |
| 6/10 | 2 |
|
5% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.73% Average
The raw data average (mean) for all the Purakaunui Falls Walk face-to-face reviews is 89.73% and is based on 37 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.51%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Rebecka | 10/10 | 1767 days | 100% |
| Nicole and Timm | 10/10 | 2591 days | 62% |
| CMG | 7/10 | 2893 days | 44% |
| Alan Brown | 9/10 | 2893 days | 48% |
| Patrick | 10/10 | 2925 days | 47% |
| Sabine | 10/10 | 2925 days | 47% |
| Simon Dauwe | 8/10 | 2931 days | 46% |
| Elien Dauwe | 9/10 | 2931 days | 46% |
| Anthony Terry | 9/10 | 2931 days | 46% |
| Flo | 10/10 | 2932 days | 47% |
| Maarten | 6/10 | 2935 days | 38% |
| Anna | 6/10 | 2938 days | 38% |
| Philippa Buchanan | 9/10 | 3070 days | 40% |
| Franco Panizza | 10/10 | 3166 days | 37% |
| Lorenz Pfisterer | 9/10 | 3179 days | 35% |
| Caroline | 10/10 | 3179 days | 36% |
| Madelaine Sirch | 7/10 | 3180 days | 32% |
| Laura Schratt | 10/10 | 3185 days | 36% |
| Cori Schultz | 8/10 | 3189 days | 34% |
| Jill Stebbing | 10/10 | 3189 days | 36% |
| Annika | 10/10 | 3206 days | 35% |
| Hjordis | 10/10 | 3219 days | 34% |
| Martina | 9/10 | 3236 days | 33% |
| Jan Mehmet | 8/10 | 3249 days | 32% |
| Sara and Antoine | 8/10 | 3253 days | 32% |
| David From Switzerland | 8/10 | 3274 days | 31% |
| Florent Peytavy | 8/10 | 3365 days | 27% |
| BJ J | 9/10 | 3563 days | 19% |
| Ivan Dimitrov | 9/10 | 3613 days | 16% |
| Andy Jobst | 3/10 | 3655 days | 0% |
| Logan Leduc | 10/10 | 3661 days | 15% |
| Tobias Gehring | 10/10 | 3949 days | 2% |
| Jacqui Knight | 10/10 | 3972 days | 1% |
| Emeline Dupre | 9/10 | 3990 days | 0% |
| Loesje | 9/10 | 4385 days | 5% |
| Michael & Janet | 9/10 | 4670 days | 5% |
| Gabriele Wendt | 10/10 | 4674 days | 6% |
| Marco Scheiber | 9/10 | 4683 days | 5% |
| Gertz | 10/10 | 4999 days | 6% |
| Hanggi | 9/10 | 5006 days | 5% |
| K Dahmer | 10/10 | 5019 days | 6% |
| Polil | 10/10 | 5377 days | 6% |
| Lasse Olesen | 9/10 | 5412 days | 5% |
| Sarah Smith | 9/10 | 5507 days | 5% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Purakaunui Falls Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.07% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.