Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lake Matheson Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
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Lake Matheson Walk
Valid Reviews
109 Valid Reviews
The Lake Matheson Walk experience has a total of 109 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 109 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 33 |
|
30% |
| 9/10 | 29 |
|
27% |
| 8/10 | 29 |
|
27% |
| 7/10 | 11 |
|
10% |
| 6/10 | 3 |
|
3% |
| 5/10 | 4 |
|
4% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.06% Average
The raw data average (mean) for all the Lake Matheson Walk valid reviews is 86.06% and is based on 109 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
95 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 109 valid reviews, the experience has 95 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 95 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
27% |
| 9/10 | 27 |
|
28% |
| 8/10 | 27 |
|
28% |
| 7/10 | 9 |
|
9% |
| 6/10 | 3 |
|
3% |
| 5/10 | 3 |
|
3% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.79% Average
The raw data average (mean) for all the Lake Matheson Walk face-to-face reviews is 85.79% and is based on 95 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.25%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mike Fricker | 10/10 | 369 days | 100% |
| Mike Robertson | 10/10 | 856 days | 63% |
| Susanne | 10/10 | 1982 days | 5% |
| Flatlanders | 7/10 | 2227 days | 4% |
| Mike Fricker | 10/10 | 2378 days | 4% |
| Katrina | 10/10 | 2681 days | 3% |
| Tony Wilcomes | 7/10 | 2711 days | 3% |
| Sally Caboche | 10/10 | 2895 days | 3% |
| Jasmin Thuess | 6/10 | 2994 days | 2% |
| John Farley | 5/10 | 3009 days | 2% |
| Jair | 10/10 | 3026 days | 2% |
| Chris Schmolz | 10/10 | 3043 days | 2% |
| Colin Fisher | 10/10 | 3043 days | 2% |
| Katrina Sedl | 10/10 | 3043 days | 2% |
| Allie Nertz | 10/10 | 3043 days | 2% |
| Sigrid Duus | 7/10 | 3047 days | 2% |
| Mads Nielsen | 8/10 | 3047 days | 2% |
| Jake Bullin | 8/10 | 3059 days | 2% |
| Dylan Smyth | 7/10 | 3084 days | 2% |
| Rae Hoath | 8/10 | 3098 days | 2% |
| Mathilde | 9/10 | 3303 days | 2% |
| Phlippe | 9/10 | 3303 days | 2% |
| Caleigh | 10/10 | 3304 days | 2% |
| Jeff Barth | 9/10 | 3304 days | 2% |
| Helene Christensen | 10/10 | 3305 days | 2% |
| Sofie Madson | 10/10 | 3305 days | 2% |
| Navina | 7/10 | 3311 days | 2% |
| Lucy Murray | 8/10 | 3321 days | 2% |
| Brenda Oomen | 8/10 | 3321 days | 2% |
| Alina Hummel | 8/10 | 3332 days | 2% |
| Udo Wagner | 5/10 | 3399 days | 1% |
| Ahmed Mohsen Aly | 8/10 | 3442 days | 1% |
| Dianne van der Wal | 7/10 | 3552 days | 1% |
| Roeland Driessen | 9/10 | 3746 days | 1% |
| Sheila Galpin | 10/10 | 4051 days | 0% |
| Douglas Dean | 8/10 | 4053 days | 0% |
| Libby | 6/10 | 4074 days | 0% |
| Xavier | 9/10 | 4074 days | 0% |
| Colin Billington | 9/10 | 4075 days | 0% |
| Lionel | 7/10 | 4085 days | 0% |
| Guillemette | 8/10 | 4085 days | 0% |
| Paul Wallace | 8/10 | 4087 days | 0% |
| Marc Schnelanburger | 9/10 | 4105 days | 0% |
| Nicolas Trezeguet | 10/10 | 4113 days | 0% |
| Bjorn Van Mulders | 10/10 | 4122 days | 0% |
| Kim Maertens | 9/10 | 4122 days | 0% |
| Sven Woelk | 10/10 | 4382 days | 1% |
| Ron Stenhouse | 9/10 | 4387 days | 1% |
| Abby Rescr | 8/10 | 4418 days | 1% |
| Helen Dean | 10/10 | 4418 days | 1% |
| Dave Mertzig | 8/10 | 4418 days | 1% |
| Lorna and Seb | 8/10 | 4421 days | 1% |
| Raquel | 9/10 | 4425 days | 1% |
| Chew (Peter) | 8/10 | 4499 days | 1% |
| Dovis Heinemann | 10/10 | 4767 days | 1% |
| Norman UK | 9/10 | 4775 days | 1% |
| Evelyn Mackie | 10/10 | 4776 days | 1% |
| Signe Kaspersen | 10/10 | 4777 days | 1% |
| Roy Barton | 9/10 | 4780 days | 1% |
| Lucy Duffy | 9/10 | 4786 days | 1% |
| Beeny | 7/10 | 4793 days | 0% |
| Tim & Judith | 8/10 | 4795 days | 1% |
| Karin | 9/10 | 4795 days | 1% |
| Kolen | 8/10 | 4795 days | 1% |
| Randewyk | 8/10 | 4796 days | 1% |
| Jessica Lane | 6/10 | 4809 days | 0% |
| Mike1952 | 10/10 | 4812 days | 1% |
| Dorthe | 10/10 | 4875 days | 1% |
| Les and Carole Savins | 8/10 | 4880 days | 1% |
| Harry Simpson | 9/10 | 4881 days | 1% |
| Marc Edwards | 10/10 | 5107 days | 1% |
| Peter Cade | 8/10 | 5132 days | 1% |
| Mr & Mrs Palmer | 9/10 | 5135 days | 1% |
| Claire Colquhoun | 5/10 | 5136 days | 0% |
| Kauzta | 10/10 | 5137 days | 1% |
| Pein van Nosrt | 8/10 | 5148 days | 1% |
| katjarege | 10/10 | 5149 days | 1% |
| Julie Pasquignon | 8/10 | 5150 days | 1% |
| Ini & Cees | 8/10 | 5151 days | 1% |
| Mr & Mrs Mackie | 8/10 | 5159 days | 1% |
| Teum and Orselien | 9/10 | 5165 days | 1% |
| Hvid | 10/10 | 5165 days | 1% |
| Helen Keighley | 9/10 | 5169 days | 1% |
| John Clarkson | 10/10 | 5175 days | 1% |
| Kristie | 8/10 | 5200 days | 1% |
| Schumacher | 9/10 | 5501 days | 1% |
| Rob | 7/10 | 5516 days | 0% |
| Bouwma | 9/10 | 5535 days | 1% |
| Silvia Kern | 9/10 | 5536 days | 1% |
| Annie | 8/10 | 5536 days | 1% |
| Kevin and Teresa | 7/10 | 5542 days | 0% |
| nigelst | 9/10 | 5548 days | 1% |
| Michael and Tanja Kreugel | 10/10 | 5551 days | 1% |
| Sally Hall | 5/10 | 5562 days | 0% |
| Susi Schoetzler | 8/10 | 5562 days | 1% |
| sophiep | 9/10 | 5588 days | 1% |
| niekv | 8/10 | 5589 days | 1% |
| Mark Coffey | 9/10 | 5604 days | 1% |
| Primavesi | 9/10 | 5616 days | 1% |
| Emily and Alex | 9/10 | 5631 days | 1% |
| linus | 9/10 | 5730 days | 1% |
| AndyEngland | 8/10 | 5836 days | 1% |
| JonK | 7/10 | 5836 days | 0% |
| Dave Ashun | 9/10 | 5855 days | 1% |
| CraigB | 10/10 | 5860 days | 1% |
| EricS | 8/10 | 5860 days | 1% |
| MundschanGermany | 10/10 | 5864 days | 1% |
| Rissmann | 10/10 | 5864 days | 1% |
| Sarah Bridge | 9/10 | 5868 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Lake Matheson Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.61% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.