Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Franz Josef Glacier Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Franz Josef Glacier Walk
Valid Reviews
191 Valid Reviews
The Franz Josef Glacier Walk experience has a total of 193 reviews. There are 191 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 191 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 45 |
|
24% |
| 9/10 | 44 |
|
23% |
| 8/10 | 59 |
|
31% |
| 7/10 | 24 |
|
13% |
| 6/10 | 6 |
|
3% |
| 5/10 | 8 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
82.67% Average
The raw data average (mean) for all the Franz Josef Glacier Walk valid reviews is 82.67% and is based on 191 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
172 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 191 valid reviews, the experience has 172 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 172 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 39 |
|
23% |
| 9/10 | 41 |
|
24% |
| 8/10 | 55 |
|
32% |
| 7/10 | 24 |
|
14% |
| 6/10 | 5 |
|
3% |
| 5/10 | 6 |
|
3% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
83.31% Average
The raw data average (mean) for all the Franz Josef Glacier Walk face-to-face reviews is 83.31% and is based on 172 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
77.35%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mark Finlayson | 3/10 | 891 days | 100% |
| Flatlanders | 4/10 | 2658 days | 7% |
| Henry | 5/10 | 2686 days | 8% |
| Safi | 8/10 | 2962 days | 9% |
| Katrina | 10/10 | 3113 days | 8% |
| Shan | 8/10 | 3142 days | 8% |
| Jozef Pinkerton | 10/10 | 3194 days | 8% |
| Alexander Scheibl | 9/10 | 3380 days | 6% |
| Solvejg Bjerg | 10/10 | 3398 days | 6% |
| Jaroslav Kacmar | 9/10 | 3401 days | 6% |
| Sabine Gassner | 10/10 | 3422 days | 6% |
| Sven Fimne | 7/10 | 3429 days | 6% |
| Alice Ormandy | 9/10 | 3431 days | 6% |
| Alex Ehret | 10/10 | 3434 days | 6% |
| Elke Paul | 10/10 | 3434 days | 6% |
| Danielle | 7/10 | 3436 days | 6% |
| Jack Halligan | 7/10 | 3437 days | 6% |
| Linda | 6/10 | 3437 days | 5% |
| Jodi Halligan | 8/10 | 3437 days | 6% |
| Max Miehle | 7/10 | 3438 days | 6% |
| Vallee Manon | 7/10 | 3466 days | 5% |
| Sigrid Duus | 9/10 | 3478 days | 6% |
| Mads Nielsen | 10/10 | 3478 days | 6% |
| Jasmine Rogers | 7/10 | 3480 days | 5% |
| Bram Hoonhout | 8/10 | 3482 days | 6% |
| Jannika Cao | 8/10 | 3489 days | 6% |
| Pierre Landenne | 8/10 | 3489 days | 6% |
| Jake Bullin | 8/10 | 3490 days | 6% |
| Sebastian Braun | 8/10 | 3490 days | 6% |
| Caroline Coudray | 10/10 | 3493 days | 6% |
| Ramon Corbett | 8/10 | 3502 days | 6% |
| victor diego | 8/10 | 3510 days | 6% |
| Sophia Satter | 8/10 | 3520 days | 5% |
| Charlotte Brugge | 8/10 | 3520 days | 5% |
| Niall Regan | 10/10 | 3523 days | 6% |
| Dylan Dorman | 7/10 | 3525 days | 5% |
| Sophie Rosenberg | 10/10 | 3723 days | 4% |
| Charly | 8/10 | 3726 days | 4% |
| Laura Bouzy | 9/10 | 3726 days | 4% |
| Nele Foerske | 5/10 | 3726 days | 3% |
| Michele Geillon | 10/10 | 3727 days | 4% |
| Arthur Tymins | 8/10 | 3735 days | 4% |
| Jana B | 9/10 | 3739 days | 4% |
| Maehe | 10/10 | 3739 days | 4% |
| Kim Rasun | 7/10 | 3739 days | 4% |
| Jaime Alarma Olmos | 9/10 | 3740 days | 4% |
| A Schultz | 8/10 | 3742 days | 4% |
| Heidi et Mat | 10/10 | 3742 days | 4% |
| Nico Neubauer | 9/10 | 3743 days | 4% |
| Gesche | 8/10 | 3746 days | 4% |
| Radim Halasz | 10/10 | 3748 days | 4% |
| Helen Hazelwood | 9/10 | 3748 days | 4% |
| Katerina Vobecka | 10/10 | 3748 days | 4% |
| Clotilde Graziani | 8/10 | 3750 days | 4% |
| Alexandre Roche | 8/10 | 3750 days | 4% |
| Diane Toupaine | 9/10 | 3750 days | 4% |
| Paul and Astrid | 8/10 | 3765 days | 4% |
| Benoit Leclerc | 7/10 | 3768 days | 4% |
| Maike Santelmann | 8/10 | 3771 days | 4% |
| David Tholander | 5/10 | 3772 days | 3% |
| Oliver Schatz | 9/10 | 3773 days | 4% |
| Yaiv Cohen | 4/10 | 3774 days | 3% |
| ks ks | 9/10 | 3779 days | 4% |
| Felicity Fay | 10/10 | 3781 days | 4% |
| Anna Scholten | 7/10 | 3782 days | 4% |
| Leanna Wyer | 8/10 | 3789 days | 4% |
| Tabea | 10/10 | 3794 days | 4% |
| Wayne Brew | 9/10 | 3803 days | 4% |
| Josephine | 7/10 | 3808 days | 3% |
| Laura Sturm | 8/10 | 3837 days | 3% |
| Corrie Medinea | 8/10 | 3837 days | 3% |
| Ahmed Mohsen Aly | 9/10 | 3873 days | 3% |
| Bob Fontaine | 8/10 | 3922 days | 3% |
| Sona | 4/10 | 4127 days | 1% |
| Finn and Melanie Lorbeer | 8/10 | 4140 days | 1% |
| Helen Parsons | 9/10 | 4143 days | 1% |
| Roeland Driessen | 5/10 | 4178 days | 1% |
| Kilian Vos | 2/10 | 4194 days | 0% |
| Richard | 6/10 | 4362 days | 0% |
| Brian Lexmond | 9/10 | 4456 days | 3% |
| Manuel Bleiker | 5/10 | 4462 days | 2% |
| Laure Cops | 7/10 | 4468 days | 3% |
| Nissen | 7/10 | 4482 days | 3% |
| Jonas Foerch | 5/10 | 4484 days | 2% |
| Maria Camen Santos Lopez | 6/10 | 4485 days | 3% |
| Helen McKevitt | 7/10 | 4490 days | 3% |
| Andrew Magill | 8/10 | 4490 days | 3% |
| Libby | 9/10 | 4505 days | 3% |
| Ene Pold | 5/10 | 4506 days | 2% |
| Kiernan Matthew | 9/10 | 4511 days | 3% |
| Becky Davis | 9/10 | 4511 days | 3% |
| Lionel | 6/10 | 4516 days | 3% |
| Carina Borho | 10/10 | 4518 days | 3% |
| Markus Spitzmueller | 7/10 | 4519 days | 3% |
| S B | 8/10 | 4525 days | 3% |
| M K | 8/10 | 4525 days | 3% |
| Simone Pickert | 8/10 | 4541 days | 3% |
| Steve Warren | 9/10 | 4635 days | 3% |
| Steve Maona | 10/10 | 4842 days | 3% |
| Toomas Viilus | 6/10 | 4845 days | 3% |
| Maarja | 5/10 | 4845 days | 2% |
| James Young | 8/10 | 4851 days | 3% |
| Raquel | 9/10 | 4856 days | 3% |
| Michael Nolan | 10/10 | 4877 days | 3% |
| Hanneke P | 8/10 | 4908 days | 3% |
| Margaret and Derek McNeil | 10/10 | 4924 days | 3% |
| John | 7/10 | 4932 days | 3% |
| roos wubben | 7/10 | 4955 days | 3% |
| Robin Sable | 10/10 | 5195 days | 3% |
| Lucy Duffy | 10/10 | 5217 days | 3% |
| Wright | 10/10 | 5218 days | 3% |
| Robert | 8/10 | 5220 days | 3% |
| Matt Kelley | 8/10 | 5223 days | 3% |
| Nico Schoots | 7/10 | 5225 days | 3% |
| Aridne Giraud | 9/10 | 5226 days | 3% |
| Judith Fowler | 8/10 | 5229 days | 3% |
| Nico Welagen | 8/10 | 5229 days | 3% |
| Peter Aertssen | 8/10 | 5229 days | 3% |
| Jonathan Philp | 8/10 | 5235 days | 3% |
| John Hughes | 9/10 | 5235 days | 3% |
| Volker Neumeyer | 8/10 | 5238 days | 3% |
| Rowena and Ian Lanyon | 8/10 | 5238 days | 3% |
| Rainer Renntzsch | 8/10 | 5241 days | 3% |
| CMJ | 8/10 | 5274 days | 3% |
| Christoph | 8/10 | 5314 days | 3% |
| Matthias | 8/10 | 5320 days | 3% |
| Melanie Wood | 7/10 | 5321 days | 3% |
| Jon_and_Family | 9/10 | 5549 days | 3% |
| Becky Edney | 9/10 | 5554 days | 3% |
| Gordon Agent | 10/10 | 5557 days | 3% |
| Hanggi | 9/10 | 5560 days | 3% |
| Sebastian Wiesinger | 9/10 | 5560 days | 3% |
| Daniel Kriecht | 8/10 | 5563 days | 3% |
| Malcolm McLean | 8/10 | 5570 days | 3% |
| Victoria Boolsen | 10/10 | 5572 days | 3% |
| Marilyn Buboltz | 9/10 | 5572 days | 3% |
| Eddie Stevens | 9/10 | 5574 days | 3% |
| Stephen Shearer | 10/10 | 5577 days | 3% |
| Ini & Cees | 8/10 | 5582 days | 3% |
| David Heads | 9/10 | 5595 days | 3% |
| Jues Lueg | 9/10 | 5595 days | 3% |
| Jol Balder | 9/10 | 5596 days | 3% |
| Ruben and Jetske | 6/10 | 5598 days | 3% |
| Webster | 10/10 | 5601 days | 3% |
| John Fry | 9/10 | 5603 days | 3% |
| Bruce & Bonnie Childs | 8/10 | 5607 days | 3% |
| dollimyxture | 10/10 | 5639 days | 3% |
| antrobdozer | 10/10 | 5792 days | 3% |
| penz | 10/10 | 5823 days | 3% |
| Versteeg | 9/10 | 5866 days | 3% |
| Pete & Chris | 10/10 | 5870 days | 3% |
| Phineas Smith-Fox | 10/10 | 5881 days | 3% |
| Bowness | 9/10 | 5932 days | 3% |
| OMPA | 10/10 | 5933 days | 3% |
| Jvjm Family | 8/10 | 5933 days | 3% |
| Hilary and Chris Ayton | 9/10 | 5933 days | 3% |
| Rob & Anne | 9/10 | 5938 days | 3% |
| Rod C | 10/10 | 5943 days | 3% |
| Kaddi & Grego | 7/10 | 5946 days | 3% |
| Yssel de Schepper | 8/10 | 5951 days | 3% |
| Janny Meerdinnk Veldboow | 8/10 | 5951 days | 3% |
| Jan Kuenzel | 10/10 | 5951 days | 3% |
| Bert Tonwen | 8/10 | 5954 days | 3% |
| Jobbs | 7/10 | 5954 days | 3% |
| Rolf X | 8/10 | 5955 days | 3% |
| Joanne Clarke | 9/10 | 5967 days | 3% |
| kararina Kosten | 10/10 | 5967 days | 3% |
| Annie | 8/10 | 5967 days | 3% |
| Fam Schuijers | 8/10 | 5968 days | 3% |
| Erik Hummelmose | 9/10 | 5969 days | 3% |
| Terry Phillips | 7/10 | 5970 days | 3% |
| Inga | 10/10 | 5971 days | 3% |
| Sandra B | 10/10 | 5972 days | 3% |
| Christiane Lindenberg | 10/10 | 5982 days | 3% |
| Susi Schoetzler | 7/10 | 5993 days | 3% |
| niekv | 9/10 | 6020 days | 3% |
| carsteng | 8/10 | 6029 days | 3% |
| Wolfgang Dittrich | 10/10 | 6045 days | 3% |
| Alexis De Wilde | 9/10 | 6045 days | 3% |
| Chris Bulman | 10/10 | 6046 days | 3% |
| Marcel Schleinkcfer | 8/10 | 6047 days | 3% |
| richards1 | 9/10 | 6160 days | 3% |
| TillE412 | 10/10 | 6263 days | 3% |
| AndyEngland | 8/10 | 6267 days | 3% |
| Ger | 9/10 | 6277 days | 3% |
| ginekek | 10/10 | 6279 days | 3% |
| davidne | 9/10 | 6279 days | 3% |
| Hans | 8/10 | 6296 days | 3% |
| Andy Baker | 10/10 | 6299 days | 3% |
| Johannes & Jopke Fokkema | 8/10 | 6299 days | 3% |
| Bronwyn | 7/10 | 6323 days | 3% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Franz Josef Glacier Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
3.80% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
81%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.