G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Franz Josef Glacier Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Franz Josef Glacier Walk
Valid Reviews
191 Valid Reviews
The Franz Josef Glacier Walk experience has a total of 193 reviews. There are 191 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 191 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 45 |
|
24% |
| 9/10 | 44 |
|
23% |
| 8/10 | 59 |
|
31% |
| 7/10 | 24 |
|
13% |
| 6/10 | 6 |
|
3% |
| 5/10 | 8 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
82.67% Average
The raw data average (mean) for all the Franz Josef Glacier Walk valid reviews is 82.67% and is based on 191 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
172 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 191 valid reviews, the experience has 172 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 172 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 39 |
|
23% |
| 9/10 | 41 |
|
24% |
| 8/10 | 55 |
|
32% |
| 7/10 | 24 |
|
14% |
| 6/10 | 5 |
|
3% |
| 5/10 | 6 |
|
3% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
83.31% Average
The raw data average (mean) for all the Franz Josef Glacier Walk face-to-face reviews is 83.31% and is based on 172 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
75.44%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mark Finlayson | 3/10 | 356 days | 100% |
| Flatlanders | 4/10 | 2123 days | 6% |
| Henry | 5/10 | 2151 days | 7% |
| Safi | 8/10 | 2427 days | 7% |
| Katrina | 10/10 | 2577 days | 7% |
| Shan | 8/10 | 2607 days | 7% |
| Jozef Pinkerton | 10/10 | 2659 days | 7% |
| Alexander Scheibl | 9/10 | 2845 days | 6% |
| Solvejg Bjerg | 10/10 | 2863 days | 6% |
| Jaroslav Kacmar | 9/10 | 2866 days | 6% |
| Sabine Gassner | 10/10 | 2887 days | 6% |
| Sven Fimne | 7/10 | 2894 days | 5% |
| Alice Ormandy | 9/10 | 2896 days | 6% |
| Alex Ehret | 10/10 | 2899 days | 6% |
| Elke Paul | 10/10 | 2899 days | 6% |
| Danielle | 7/10 | 2901 days | 5% |
| Jack Halligan | 7/10 | 2902 days | 5% |
| Linda | 6/10 | 2902 days | 5% |
| Jodi Halligan | 8/10 | 2902 days | 6% |
| Max Miehle | 7/10 | 2903 days | 5% |
| Vallee Manon | 7/10 | 2931 days | 5% |
| Sigrid Duus | 9/10 | 2943 days | 5% |
| Mads Nielsen | 10/10 | 2943 days | 6% |
| Jasmine Rogers | 7/10 | 2945 days | 5% |
| Bram Hoonhout | 8/10 | 2947 days | 5% |
| Jannika Cao | 8/10 | 2954 days | 5% |
| Pierre Landenne | 8/10 | 2954 days | 5% |
| Jake Bullin | 8/10 | 2955 days | 5% |
| Sebastian Braun | 8/10 | 2955 days | 5% |
| Caroline Coudray | 10/10 | 2958 days | 5% |
| Ramon Corbett | 8/10 | 2967 days | 5% |
| victor diego | 8/10 | 2975 days | 5% |
| Sophia Satter | 8/10 | 2985 days | 5% |
| Charlotte Brugge | 8/10 | 2985 days | 5% |
| Niall Regan | 10/10 | 2988 days | 5% |
| Dylan Dorman | 7/10 | 2990 days | 5% |
| Sophie Rosenberg | 10/10 | 3188 days | 5% |
| Charly | 8/10 | 3191 days | 4% |
| Laura Bouzy | 9/10 | 3191 days | 5% |
| Nele Foerske | 5/10 | 3191 days | 3% |
| Michele Geillon | 10/10 | 3192 days | 5% |
| Arthur Tymins | 8/10 | 3200 days | 4% |
| Jana B | 9/10 | 3204 days | 4% |
| Maehe | 10/10 | 3204 days | 5% |
| Kim Rasun | 7/10 | 3204 days | 4% |
| Jaime Alarma Olmos | 9/10 | 3205 days | 4% |
| A Schultz | 8/10 | 3207 days | 4% |
| Heidi et Mat | 10/10 | 3207 days | 5% |
| Nico Neubauer | 9/10 | 3208 days | 4% |
| Gesche | 8/10 | 3211 days | 4% |
| Radim Halasz | 10/10 | 3213 days | 4% |
| Helen Hazelwood | 9/10 | 3213 days | 4% |
| Katerina Vobecka | 10/10 | 3213 days | 4% |
| Clotilde Graziani | 8/10 | 3215 days | 4% |
| Alexandre Roche | 8/10 | 3215 days | 4% |
| Diane Toupaine | 9/10 | 3215 days | 4% |
| Paul and Astrid | 8/10 | 3230 days | 4% |
| Benoit Leclerc | 7/10 | 3233 days | 4% |
| Maike Santelmann | 8/10 | 3236 days | 4% |
| David Tholander | 5/10 | 3237 days | 3% |
| Oliver Schatz | 9/10 | 3238 days | 4% |
| Yaiv Cohen | 4/10 | 3239 days | 3% |
| ks ks | 9/10 | 3244 days | 4% |
| Felicity Fay | 10/10 | 3246 days | 4% |
| Anna Scholten | 7/10 | 3247 days | 4% |
| Leanna Wyer | 8/10 | 3254 days | 4% |
| Tabea | 10/10 | 3259 days | 4% |
| Wayne Brew | 9/10 | 3268 days | 4% |
| Josephine | 7/10 | 3273 days | 4% |
| Laura Sturm | 8/10 | 3302 days | 4% |
| Corrie Medinea | 8/10 | 3302 days | 4% |
| Ahmed Mohsen Aly | 9/10 | 3338 days | 4% |
| Bob Fontaine | 8/10 | 3387 days | 4% |
| Sona | 4/10 | 3592 days | 2% |
| Finn and Melanie Lorbeer | 8/10 | 3605 days | 3% |
| Helen Parsons | 9/10 | 3608 days | 3% |
| Roeland Driessen | 5/10 | 3642 days | 2% |
| Kilian Vos | 2/10 | 3659 days | 1% |
| Richard | 6/10 | 3827 days | 2% |
| Brian Lexmond | 9/10 | 3921 days | 2% |
| Manuel Bleiker | 5/10 | 3927 days | 1% |
| Laure Cops | 7/10 | 3933 days | 2% |
| Nissen | 7/10 | 3947 days | 2% |
| Jonas Foerch | 5/10 | 3949 days | 1% |
| Maria Camen Santos Lopez | 6/10 | 3950 days | 1% |
| Helen McKevitt | 7/10 | 3955 days | 2% |
| Andrew Magill | 8/10 | 3955 days | 2% |
| Libby | 9/10 | 3970 days | 2% |
| Ene Pold | 5/10 | 3971 days | 1% |
| Kiernan Matthew | 9/10 | 3976 days | 2% |
| Becky Davis | 9/10 | 3976 days | 2% |
| Lionel | 6/10 | 3981 days | 1% |
| Carina Borho | 10/10 | 3983 days | 2% |
| Markus Spitzmueller | 7/10 | 3984 days | 1% |
| S B | 8/10 | 3990 days | 1% |
| M K | 8/10 | 3990 days | 1% |
| Simone Pickert | 8/10 | 4006 days | 1% |
| Steve Warren | 9/10 | 4100 days | 1% |
| Steve Maona | 10/10 | 4307 days | 0% |
| Toomas Viilus | 6/10 | 4310 days | 0% |
| Maarja | 5/10 | 4310 days | 0% |
| James Young | 8/10 | 4316 days | 0% |
| Raquel | 9/10 | 4321 days | 0% |
| Michael Nolan | 10/10 | 4342 days | 0% |
| Hanneke P | 8/10 | 4373 days | 0% |
| Margaret and Derek McNeil | 10/10 | 4389 days | 2% |
| John | 7/10 | 4397 days | 2% |
| roos wubben | 7/10 | 4420 days | 2% |
| Robin Sable | 10/10 | 4660 days | 2% |
| Lucy Duffy | 10/10 | 4682 days | 2% |
| Wright | 10/10 | 4683 days | 2% |
| Robert | 8/10 | 4685 days | 2% |
| Matt Kelley | 8/10 | 4688 days | 2% |
| Nico Schoots | 7/10 | 4690 days | 2% |
| Aridne Giraud | 9/10 | 4691 days | 2% |
| Judith Fowler | 8/10 | 4694 days | 2% |
| Nico Welagen | 8/10 | 4694 days | 2% |
| Peter Aertssen | 8/10 | 4694 days | 2% |
| Jonathan Philp | 8/10 | 4700 days | 2% |
| John Hughes | 9/10 | 4700 days | 2% |
| Volker Neumeyer | 8/10 | 4703 days | 2% |
| Rowena and Ian Lanyon | 8/10 | 4703 days | 2% |
| Rainer Renntzsch | 8/10 | 4706 days | 2% |
| CMJ | 8/10 | 4739 days | 2% |
| Christoph | 8/10 | 4779 days | 2% |
| Matthias | 8/10 | 4785 days | 2% |
| Melanie Wood | 7/10 | 4786 days | 2% |
| Jon_and_Family | 9/10 | 5014 days | 2% |
| Becky Edney | 9/10 | 5019 days | 2% |
| Gordon Agent | 10/10 | 5022 days | 2% |
| Hanggi | 9/10 | 5025 days | 2% |
| Sebastian Wiesinger | 9/10 | 5025 days | 2% |
| Daniel Kriecht | 8/10 | 5028 days | 2% |
| Malcolm McLean | 8/10 | 5035 days | 2% |
| Victoria Boolsen | 10/10 | 5037 days | 2% |
| Marilyn Buboltz | 9/10 | 5037 days | 2% |
| Eddie Stevens | 9/10 | 5039 days | 2% |
| Stephen Shearer | 10/10 | 5042 days | 2% |
| Ini & Cees | 8/10 | 5047 days | 2% |
| David Heads | 9/10 | 5060 days | 2% |
| Jues Lueg | 9/10 | 5060 days | 2% |
| Jol Balder | 9/10 | 5061 days | 2% |
| Ruben and Jetske | 6/10 | 5063 days | 2% |
| Webster | 10/10 | 5066 days | 2% |
| John Fry | 9/10 | 5068 days | 2% |
| Bruce & Bonnie Childs | 8/10 | 5072 days | 2% |
| dollimyxture | 10/10 | 5104 days | 2% |
| antrobdozer | 10/10 | 5257 days | 2% |
| penz | 10/10 | 5288 days | 2% |
| Versteeg | 9/10 | 5331 days | 2% |
| Pete & Chris | 10/10 | 5335 days | 2% |
| Phineas Smith-Fox | 10/10 | 5346 days | 2% |
| Bowness | 9/10 | 5397 days | 2% |
| OMPA | 10/10 | 5398 days | 2% |
| Jvjm Family | 8/10 | 5398 days | 2% |
| Hilary and Chris Ayton | 9/10 | 5398 days | 2% |
| Rob & Anne | 9/10 | 5403 days | 2% |
| Rod C | 10/10 | 5408 days | 2% |
| Kaddi & Grego | 7/10 | 5411 days | 2% |
| Yssel de Schepper | 8/10 | 5416 days | 2% |
| Janny Meerdinnk Veldboow | 8/10 | 5416 days | 2% |
| Jan Kuenzel | 10/10 | 5416 days | 2% |
| Bert Tonwen | 8/10 | 5419 days | 2% |
| Jobbs | 7/10 | 5419 days | 2% |
| Rolf X | 8/10 | 5420 days | 2% |
| Joanne Clarke | 9/10 | 5432 days | 2% |
| kararina Kosten | 10/10 | 5432 days | 2% |
| Annie | 8/10 | 5432 days | 2% |
| Fam Schuijers | 8/10 | 5433 days | 2% |
| Erik Hummelmose | 9/10 | 5434 days | 2% |
| Terry Phillips | 7/10 | 5435 days | 2% |
| Inga | 10/10 | 5436 days | 2% |
| Sandra B | 10/10 | 5437 days | 2% |
| Christiane Lindenberg | 10/10 | 5447 days | 2% |
| Susi Schoetzler | 7/10 | 5458 days | 2% |
| niekv | 9/10 | 5485 days | 2% |
| carsteng | 8/10 | 5494 days | 2% |
| Wolfgang Dittrich | 10/10 | 5510 days | 2% |
| Alexis De Wilde | 9/10 | 5510 days | 2% |
| Chris Bulman | 10/10 | 5511 days | 2% |
| Marcel Schleinkcfer | 8/10 | 5512 days | 2% |
| richards1 | 9/10 | 5625 days | 2% |
| TillE412 | 10/10 | 5728 days | 2% |
| AndyEngland | 8/10 | 5732 days | 2% |
| Ger | 9/10 | 5742 days | 2% |
| ginekek | 10/10 | 5744 days | 2% |
| davidne | 9/10 | 5744 days | 2% |
| Hans | 8/10 | 5761 days | 2% |
| Andy Baker | 10/10 | 5764 days | 2% |
| Johannes & Jopke Fokkema | 8/10 | 5764 days | 2% |
| Bronwyn | 7/10 | 5788 days | 2% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Franz Josef Glacier Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
4.48% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
80%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.