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Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Punakaiki Pancake Rocks and Blowholes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

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Cymen Crick's avatar

Cymen Crick

Rankers Owner

Punakaiki Pancake Rocks and Blowholes

Valid Reviews

439 Valid Reviews

The Punakaiki Pancake Rocks and Blowholes experience has a total of 441 reviews. There are 439 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 439 valid reviews:

Rating Count Percentage
10/10 174
40%
9/10 130
30%
8/10 79
18%
7/10 34
8%
6/10 12
3%
5/10 4
1%
4/10 4
1%
3/10 2
0%
2/10 0
0%
1/10 0
0%

88.70% Average

The raw data average (mean) for all the Punakaiki Pancake Rocks and Blowholes valid reviews is 88.70% and is based on 439 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

400 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 439 valid reviews, the experience has 400 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 400 face-to-face reviews:

Rating Count Percentage
10/10 154
39%
9/10 122
31%
8/10 74
19%
7/10 30
8%
6/10 11
3%
5/10 3
1%
4/10 4
1%
3/10 2
1%
2/10 0
0%
1/10 0
0%

88.58% Average

The raw data average (mean) for all the Punakaiki Pancake Rocks and Blowholes face-to-face reviews is 88.58% and is based on 400 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

90.51%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Mike Fricker 10/10 370 days 100%
Kumar 10/10 1525 days 11%
Richard Clapton 9/10 2075 days 5%
Mike Fricker 10/10 2379 days 4%
Melinda Pyke 10/10 2409 days 4%
Katrina 7/10 2682 days 3%
Romy de Boer 9/10 2708 days 3%
Jan Christoph 10/10 2710 days 3%
Shan 9/10 2712 days 3%
Hannibal Winther 9/10 2718 days 3%
Y Atkinson 10/10 2961 days 3%
Fredrik Lundberg 10/10 2969 days 3%
Michelle Ryan 7/10 2973 days 3%
Jocelyn Booy 10/10 2989 days 3%
Myriam Ackermann 9/10 2991 days 3%
Kevin Schlaarz 10/10 2995 days 3%
Leif Marienlund 9/10 3001 days 3%
Danielle 9/10 3006 days 3%
Emma Millett 8/10 3008 days 3%
Marjolen Klomphaler 8/10 3010 days 3%
Cornelia Timm 9/10 3010 days 3%
Filipe Santos 7/10 3037 days 3%
Marc Sanivan 8/10 3039 days 3%
Manu Liberta 10/10 3046 days 3%
Theresa Slaghekke 9/10 3049 days 3%
Patrick 9/10 3049 days 3%
Lieke vol Velde 7/10 3050 days 3%
Olde Vogel 7/10 3050 days 3%
Anouk Goemans 8/10 3052 days 3%
Alicia Speisekorn-Gil 9/10 3053 days 3%
Yee How 9/10 3054 days 3%
Joanne Woo 10/10 3054 days 3%
Anthony Terry 9/10 3055 days 3%
Susanne 8/10 3055 days 3%
Nicole Joersen 9/10 3056 days 3%
Matthus Groem 7/10 3056 days 3%
Jannika Cao 8/10 3059 days 3%
Pierre Landenne 10/10 3059 days 3%
Maarten 6/10 3059 days 2%
Luke 8/10 3062 days 3%
Sherrie Fox 7/10 3062 days 2%
Caroline Coudray 10/10 3063 days 3%
Cyril 8/10 3063 days 3%
Ramon Corbett 8/10 3072 days 3%
Pedro Cordeiru 9/10 3075 days 3%
Kirsty Smith 10/10 3079 days 3%
victor diego 9/10 3080 days 3%
Xavier 8/10 3082 days 3%
Viki Kent 10/10 3083 days 3%
Ross D 10/10 3083 days 3%
Bobbie Jones 8/10 3085 days 3%
Lea Celerier 10/10 3088 days 3%
Hazel Norman 10/10 3088 days 3%
Diego Casanova 9/10 3088 days 3%
Timothy Delaney 9/10 3252 days 2%
Jorg Muller 6/10 3290 days 2%
Wolfgang Ellenrieder 9/10 3297 days 2%
Jeremy Billy 9/10 3297 days 2%
Jean-Pierre Guillon 10/10 3297 days 2%
Matthiew Rey 5/10 3301 days 2%
Rebecca Grant 9/10 3305 days 2%
Jeff Barth 8/10 3305 days 2%
Constantin Goldberg 5/10 3305 days 2%
Gesa 5/10 3309 days 2%
Alvaro Rodriguez 8/10 3309 days 2%
Kirsten Helsgaun 9/10 3310 days 2%
Navina 9/10 3312 days 2%
Jael Disanto 10/10 3312 days 2%
Nico Neubauer 7/10 3313 days 2%
Bob Treitman 9/10 3314 days 2%
Helena 6/10 3315 days 2%
Lærke Hagelskjær 10/10 3315 days 2%
Clotilde Graziani 8/10 3320 days 2%
Rieke 10/10 3321 days 2%
Stephan Ophelders 7/10 3322 days 2%
S Black 10/10 3322 days 2%
Gae Saevane 7/10 3323 days 2%
Steve Barnwell 8/10 3323 days 2%
Kathi 10/10 3331 days 2%
Sandra 9/10 3333 days 2%
Lothen 10/10 3334 days 2%
Paul and Astrid 9/10 3335 days 2%
Chris 8/10 3341 days 2%
Pernilla Therkildsen 10/10 3347 days 2%
Karina Therkildsen 10/10 3347 days 2%
Felicity Fay 9/10 3351 days 2%
Dylan Scott 7/10 3356 days 2%
Audrey and Max 9/10 3365 days 2%
Brandon Patton 10/10 3365 days 2%
Ian Hortop 10/10 3367 days 2%
Matthew Hallowell 9/10 3369 days 2%
Wirth Pascal 4/10 3371 days 1%
Stefanie Giese 7/10 3372 days 2%
Stephan 9/10 3394 days 2%
Martin Bakker 9/10 3401 days 2%
Kelsey Austin 7/10 3403 days 2%
Ronja and Lena 10/10 3406 days 2%
Falko 9/10 3417 days 2%
Judy Rafferty 10/10 3440 days 2%
Ahmed Mohsen Aly 7/10 3443 days 2%
Dianne van der Wal 8/10 3550 days 2%
Sofie Jebsen 10/10 3678 days 1%
Vanessa 4/10 3679 days 1%
Ken 8/10 3679 days 1%
Jennifer Lerchbacher 9/10 3704 days 1%
Jurgen Moors 5/10 3707 days 1%
Finn and Melanie Lorbeer 10/10 3710 days 1%
David McIntosh 7/10 3724 days 1%
Manuela Opprecht 10/10 3728 days 1%
Andy Jobst 10/10 3779 days 1%
techno69 9/10 3839 days 1%
Moley 10/10 3901 days 1%
Richard 9/10 3932 days 1%
Anna Grafenstein 7/10 4019 days 1%
Nikolas Gut 10/10 4021 days 1%
Michele 10/10 4023 days 1%
Jacques Revel 9/10 4024 days 1%
Charlotte 8/10 4025 days 1%
Julien Joubert-Gaillard 8/10 4026 days 1%
Claudia Hillebrand 10/10 4027 days 1%
Julian Kuemme 9/10 4029 days 1%
Andrea Sole 6/10 4029 days 1%
Patricia Erni 10/10 4032 days 1%
Robert Erni 10/10 4032 days 1%
Manuel Bleiker 10/10 4032 days 1%
Marie Toulemonde 9/10 4033 days 1%
Mark 9/10 4036 days 1%
Stefan Glock 9/10 4037 days 1%
Laure Cops 8/10 4038 days 1%
Svenja Trubenbach 9/10 4038 days 1%
Helene Andersen 10/10 4049 days 1%
Tomas Shairi 8/10 4050 days 1%
Charlotte Casey 6/10 4050 days 0%
Vanessa 7/10 4051 days 1%
Jonas Hessel 10/10 4051 days 1%
Oliver Blackmore 9/10 4053 days 1%
Austin Johns 9/10 4056 days 1%
Sarah Christman 9/10 4056 days 1%
Stina Hultberg 10/10 4058 days 1%
Alexander Zimmer 9/10 4059 days 1%
Bex Hyland 10/10 4063 days 1%
Ann-Kathrin Wacker 9/10 4065 days 1%
Lena Wacker 8/10 4065 days 1%
Laura Metz 10/10 4067 days 1%
Hubertus Thost 10/10 4067 days 1%
Mirjam Betschart 10/10 4068 days 1%
Julie Robinson 4/10 4069 days 0%
Marion Busch 9/10 4069 days 1%
Glyn and Karen Farlow 10/10 4070 days 1%
Manuela Michelbach 8/10 4071 days 1%
Marius Hoffmann 9/10 4071 days 1%
Libby 9/10 4075 days 1%
Xavier 9/10 4075 days 1%
Luca Maria Willensrock 7/10 4076 days 0%
Sybille Willenbrock 10/10 4076 days 1%
Colin Billington 10/10 4076 days 1%
Ene Pold 10/10 4076 days 1%
Alex Sheldon 8/10 4079 days 1%
Bjoern 10/10 4081 days 1%
Viola 8/10 4081 days 1%
Lisbeth Sorum 7/10 4089 days 0%
Cameron Tarbotton 6/10 4089 days 0%
Andrea Hiemer 10/10 4089 days 1%
Angela Neville 10/10 4090 days 1%
Richard van den Bosch 6/10 4098 days 0%
Ina Daubenbuechel 10/10 4098 days 0%
Uta Dingebauer 9/10 4098 days 0%
Maya Bakker-deDreu 9/10 4103 days 0%
Stuart Wilson 10/10 4109 days 0%
Marine 10/10 4110 days 0%
Pioter Jurkowski 10/10 4113 days 0%
Emeline Dupre 10/10 4114 days 0%
Elizabeth 7/10 4115 days 0%
Jesse Farrell 8/10 4122 days 0%
Kim Maertens 9/10 4123 days 0%
Ariadna & Omer 6/10 4144 days 0%
Steve Warren 9/10 4205 days 0%
Azteca 10/10 4297 days 0%
hendrik king 9/10 4327 days 0%
Elizabeth Stenhouse 6/10 4388 days 1%
Christian Schumacher 10/10 4398 days 1%
Andreas Jarvel 7/10 4402 days 1%
Trine Ellegaard 7/10 4402 days 1%
Marla Fogh 7/10 4402 days 1%
Pete Wilson 9/10 4405 days 1%
Stientje van den Heuvel 8/10 4405 days 1%
Jiri van Straelper 9/10 4406 days 1%
Lea Scheuvens 9/10 4409 days 1%
Luise Fuchs 10/10 4409 days 1%
Anja S 9/10 4410 days 1%
Marcel 9/10 4412 days 1%
Wendy Hawkins 8/10 4414 days 1%
Roger Hawkins 9/10 4414 days 1%
Helen Dean 8/10 4419 days 1%
Lorna and Seb 10/10 4422 days 1%
Fernando Martin 8/10 4426 days 1%
Stefan AuRich 8/10 4427 days 1%
Jim 8/10 4430 days 1%
Enna Keet 8/10 4431 days 1%
Wendy Ward 10/10 4435 days 1%
Willem de Jong 10/10 4440 days 1%
John and Chris Creese 10/10 4442 days 1%
Sebastian and Peter Beate 10/10 4442 days 1%
Michal Maly 9/10 4445 days 1%
Hanneke P 9/10 4478 days 1%
Liam Day 9/10 4495 days 1%
M Booty 10/10 4496 days 1%
Andrea Wollmann 9/10 4496 days 1%
Jan 9/10 4497 days 1%
Lydia Holleman 8/10 4500 days 1%
Urs Kloter 9/10 4500 days 1%
Annie 10/10 4502 days 1%
John 10/10 4502 days 1%
Frans Derks 8/10 4502 days 1%
Abby Rushmer 8/10 4508 days 1%
Dio 8/10 4511 days 1%
Innes Martin 6/10 4513 days 1%
Auger 10/10 4516 days 1%
Auger 10/10 4516 days 1%
Alex Laidlaw 10/10 4516 days 1%
Oliver Kalmbach 9/10 4518 days 1%
Steve and Therese Dunne 8/10 4521 days 1%
Meryem Buchwitz 9/10 4522 days 1%
ORfam 8/10 4539 days 1%
Loesje 8/10 4600 days 1%
Travelgirl1274 10/10 4662 days 1%
Stuart Arrol 10/10 4749 days 1%
Green UK 9/10 4765 days 1%
Sally Gordie 10/10 4771 days 1%
Evelyn Mackie 10/10 4777 days 1%
Matthias Angela 9/10 4778 days 1%
M Robinson 10/10 4780 days 1%
Stephanie Spurr 8/10 4780 days 1%
J Jmal 10/10 4780 days 1%
Roy Barton 9/10 4781 days 1%
Tinne Cis 6/10 4781 days 1%
Fritschi 10/10 4786 days 1%
Lucy Duffy 10/10 4787 days 1%
Daniel Patricia 9/10 4787 days 1%
Fries 10/10 4793 days 1%
Rick Moth 9/10 4793 days 1%
Ian Bailey 10/10 4793 days 1%
Howell Davies 9/10 4793 days 1%
Baas 8/10 4793 days 1%
Gillian Rowe 10/10 4794 days 1%
Josef 9/10 4794 days 1%
Michael & Janet 9/10 4794 days 1%
Stam 8/10 4795 days 1%
Dieter Mangold 8/10 4796 days 1%
Eric Lombaard 10/10 4796 days 1%
Beat Kindler 9/10 4796 days 1%
Sabine & Stefan 10/10 4797 days 1%
Tadej Ferjan 9/10 4798 days 1%
Simon Fry 7/10 4798 days 1%
Cindy & Glen Kerunsky 10/10 4800 days 1%
Rainer Schnell 10/10 4805 days 1%
Steve Goodyear 8/10 4805 days 1%
Paul & Michelle Harmer 9/10 4806 days 1%
Clemens 8/10 4806 days 1%
Brian Frost 10/10 4807 days 1%
Marco Scheiber 9/10 4807 days 1%
Rocco Christian 8/10 4807 days 1%
Louis Smit 8/10 4808 days 1%
Jessica Lane 3/10 4810 days 0%
Carel 9/10 4810 days 1%
Tom Connis 10/10 4812 days 1%
Barrie Corless 8/10 4812 days 1%
pauls1892 10/10 4813 days 1%
Dean 8/10 4859 days 1%
Steve & Maggie 9/10 4876 days 1%
Dirk Faupel 9/10 4879 days 1%
Dirk Faupel 9/10 4879 days 1%
deJong 8/10 4879 days 1%
Ross Cooke 10/10 4882 days 1%
Gerard Crothers 10/10 4882 days 1%
Moniek Roelots 9/10 4882 days 1%
Sebastian 9/10 4884 days 1%
Christoph 10/10 4884 days 1%
Josh 9/10 4887 days 1%
Ray Coombe 10/10 4887 days 1%
Powerfamily 10/10 5028 days 1%
G Tulloch 9/10 5113 days 1%
Stephen Hunt 4/10 5115 days 1%
raceytracey 10/10 5119 days 1%
AJ van Pelt 10/10 5127 days 1%
Prideaux 10/10 5129 days 1%
John & Lorraine 8/10 5129 days 1%
Stefan Schmitz 8/10 5132 days 1%
Mr & Mrs Palmer 9/10 5136 days 1%
Oppenoorth 9/10 5138 days 1%
bryfrance 10/10 5140 days 1%
Steve & Pearl Baker 10/10 5140 days 1%
Jim & Rebecca 10/10 5142 days 1%
Tricia Goggin 9/10 5142 days 1%
Juerg & Denise Zuesli 10/10 5143 days 1%
K Dahmer 10/10 5143 days 1%
Chris & Anne Pearson 10/10 5144 days 1%
Gerstmann 10/10 5144 days 1%
Stephen Shearer 10/10 5147 days 1%
Zuur 9/10 5147 days 1%
Kai Eppink 8/10 5148 days 1%
Martin 10/10 5148 days 1%
Julia 10/10 5148 days 1%
Elise van Haastert 8/10 5149 days 1%
katjarege 9/10 5150 days 1%
Iko 9/10 5150 days 1%
Zenager 10/10 5151 days 1%
Ini & Cees 8/10 5152 days 1%
Kasten 10/10 5152 days 1%
Manu & Gabi 10/10 5155 days 1%
Rachel Gerrand 7/10 5155 days 1%
Chris Darlington 9/10 5158 days 1%
Thomas Reidinger 9/10 5164 days 1%
David Heads 8/10 5165 days 1%
Jennie McIver 6/10 5165 days 1%
Bahner 10/10 5166 days 1%
Marieke and Bert-Jan 9/10 5166 days 1%
Andy Martin 10/10 5167 days 1%
Nick Secker 8/10 5168 days 1%
Robert Cox 10/10 5169 days 1%
Ross Hughes 8/10 5169 days 1%
Glenn 10/10 5169 days 1%
Mike and Alice Powner 9/10 5169 days 1%
Julia 9/10 5170 days 1%
Webster 10/10 5171 days 1%
Dan Aldridge 8/10 5171 days 1%
Barbara 10/10 5171 days 1%
Robert Haidt 8/10 5171 days 1%
Gordon Daniels 8/10 5173 days 1%
Jane Hancock 8/10 5173 days 1%
Kay and Colin Yendole 10/10 5174 days 1%
Wijnhoven 10/10 5175 days 1%
Emma Wilkinson 9/10 5177 days 1%
Bruce & Bonnie Childs 8/10 5177 days 1%
Doris Neuber 10/10 5177 days 1%
Grada Anderson 10/10 5178 days 1%
Christian Foerster 10/10 5178 days 1%
Rissa W 10/10 5178 days 1%
dollimyxture 10/10 5209 days 1%
antrobdozer 10/10 5362 days 1%
Peter Aerborg 9/10 5451 days 1%
Phineas Smith-Fox 10/10 5451 days 1%
BelindaT 10/10 5462 days 1%
nuwee 9/10 5484 days 1%
saraswitzer 10/10 5484 days 1%
Quin 9/10 5484 days 1%
Don & Geraldine 9/10 5490 days 1%
Corine van Been 7/10 5497 days 1%
Kevin F 10/10 5497 days 1%
Brigitta Reil 9/10 5499 days 1%
Russ Turner 8/10 5501 days 1%
Keita-Karen Buchanan 10/10 5501 days 1%
Bowness 9/10 5502 days 1%
Margie Sammons 10/10 5503 days 1%
Jvjm Family 9/10 5503 days 1%
Ingrid Zell 8/10 5506 days 1%
Tom Bos 8/10 5510 days 1%
P.C Kool 9/10 5510 days 1%
Ian Watson 10/10 5516 days 1%
Main 10/10 5516 days 1%
Giaque 9/10 5521 days 1%
Yssel de Schepper 8/10 5521 days 1%
Claudia 10/10 5522 days 1%
Sheila Morgan 10/10 5524 days 1%
Harm Kraai 10/10 5524 days 1%
Marsden 10/10 5524 days 1%
Robertson 9/10 5525 days 1%
Wilbert Germ 10/10 5528 days 1%
Sue 10/10 5528 days 1%
Ronny 9/10 5529 days 1%
David Valentine 9/10 5537 days 1%
Birgit Haver 10/10 5537 days 1%
Ake Erlandsson 10/10 5539 days 1%
Nadine Schaee 10/10 5540 days 1%
Terry Phillips 8/10 5540 days 1%
Jeremy & Sarah Rind 10/10 5542 days 1%
Kevin and Teresa 8/10 5543 days 1%
S Luis Van Oler 9/10 5548 days 1%
Jess Mill 10/10 5549 days 1%
Samantha Piekuta 8/10 5552 days 1%
Annemiek and Rianne 10/10 5556 days 1%
John J 9/10 5557 days 1%
E.M. Prideaux 9/10 5557 days 1%
Stevens Frans 7/10 5560 days 1%
Bartlett nz 10/10 5560 days 1%
Sally Hall 8/10 5563 days 1%
Susi Schoetzler 8/10 5563 days 1%
Chung Family 10/10 5563 days 1%
marcusba 9/10 5586 days 1%
sophiep 9/10 5589 days 1%
marylus 10/10 5589 days 1%
Mike 7/10 5589 days 1%
joannaw 9/10 5590 days 1%
niekv 9/10 5590 days 1%
Linda Coats 10/10 5590 days 1%
Lynn Maguire 10/10 5591 days 1%
catdonjaime 9/10 5598 days 1%
carsteng 9/10 5599 days 1%
Artur D 9/10 5607 days 1%
Melanie Bielefeld 10/10 5607 days 1%
Douglas Beresford 9/10 5607 days 1%
Wolfgang Dittrich 10/10 5615 days 1%
Terry J 7/10 5615 days 1%
Chris Bulman 10/10 5616 days 1%
Alan Riley 10/10 5617 days 1%
Kathrin Thomas 10/10 5617 days 1%
Peattie 10/10 5617 days 1%
Shane and Kate Wilkinson 10/10 5627 days 1%
chessum 9/10 5635 days 1%
Anna 8/10 5635 days 1%
Evan 9/10 5666 days 1%
Suzanne 10/10 5666 days 1%
Debs NZ 10/10 5666 days 1%
bondd 9/10 5714 days 1%
brianp 10/10 5721 days 1%
andriesk 8/10 5731 days 1%
steph_m 8/10 5819 days 1%
Amy_B 3/10 5833 days 0%
TillE412 10/10 5833 days 1%
MiepS 8/10 5837 days 1%
SSheil 10/10 5837 days 1%
DirkGermany 10/10 5844 days 1%
ginekek 10/10 5849 days 1%
rosil 7/10 5849 days 1%
DC Melbourne 9/10 5852 days 1%
Martina Bumiller 7/10 5854 days 1%
Barry Treve 10/10 5856 days 1%
JanetM 10/10 5861 days 1%
JanW 7/10 5861 days 1%
Rissmann 10/10 5865 days 1%
Benzedi 10/10 5867 days 1%
BrunoG 7/10 5867 days 1%
Barry Smith 7/10 5869 days 1%
Johannes & Jopke Fokkema 8/10 5869 days 1%
Francesca Sabat 10/10 5871 days 1%
Steve 9/10 5883 days 1%
winter_uk 10/10 5892 days 1%
Bronwyn 9/10 5893 days 1%
purplekat99 10/10 5970 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Punakaiki Pancake Rocks and Blowholes does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

0.93% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

91%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.