Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Punakaiki Pancake Rocks and Blowholes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Punakaiki Pancake Rocks and Blowholes

Valid Reviews

439 Valid Reviews

The Punakaiki Pancake Rocks and Blowholes experience has a total of 441 reviews. There are 439 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 439 valid reviews:

Rating Count Percentage
10/10 174
40%
9/10 130
30%
8/10 79
18%
7/10 34
8%
6/10 12
3%
5/10 4
1%
4/10 4
1%
3/10 2
0%
2/10 0
0%
1/10 0
0%

88.70% Average

The raw data average (mean) for all the Punakaiki Pancake Rocks and Blowholes valid reviews is 88.70% and is based on 439 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

400 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 439 valid reviews, the experience has 400 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 400 face-to-face reviews:

Rating Count Percentage
10/10 154
39%
9/10 122
31%
8/10 74
19%
7/10 30
8%
6/10 11
3%
5/10 3
1%
4/10 4
1%
3/10 2
1%
2/10 0
0%
1/10 0
0%

88.58% Average

The raw data average (mean) for all the Punakaiki Pancake Rocks and Blowholes face-to-face reviews is 88.58% and is based on 400 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

90.56%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Mike Fricker 10/10 215 days 100%
Kumar 10/10 1370 days 17%
Richard Clapton 9/10 1920 days 5%
Mike Fricker 10/10 2224 days 4%
Melinda Pyke 10/10 2254 days 4%
Katrina 7/10 2528 days 3%
Romy de Boer 9/10 2553 days 4%
Jan Christoph 10/10 2555 days 4%
Shan 9/10 2557 days 4%
Hannibal Winther 9/10 2563 days 4%
Y Atkinson 10/10 2806 days 3%
Fredrik Lundberg 10/10 2814 days 3%
Michelle Ryan 7/10 2818 days 3%
Jocelyn Booy 10/10 2834 days 3%
Myriam Ackermann 9/10 2836 days 3%
Kevin Schlaarz 10/10 2840 days 3%
Leif Marienlund 9/10 2846 days 3%
Danielle 9/10 2851 days 3%
Emma Millett 8/10 2853 days 3%
Marjolen Klomphaler 8/10 2855 days 3%
Cornelia Timm 9/10 2855 days 3%
Filipe Santos 7/10 2882 days 3%
Marc Sanivan 8/10 2884 days 3%
Manu Liberta 10/10 2891 days 3%
Theresa Slaghekke 9/10 2894 days 3%
Patrick 9/10 2894 days 3%
Lieke vol Velde 7/10 2895 days 3%
Olde Vogel 7/10 2895 days 3%
Anouk Goemans 8/10 2897 days 3%
Alicia Speisekorn-Gil 9/10 2898 days 3%
Yee How 9/10 2899 days 3%
Joanne Woo 10/10 2899 days 3%
Anthony Terry 9/10 2900 days 3%
Susanne 8/10 2900 days 3%
Nicole Joersen 9/10 2901 days 3%
Matthus Groem 7/10 2901 days 3%
Jannika Cao 8/10 2904 days 3%
Pierre Landenne 10/10 2904 days 3%
Maarten 6/10 2904 days 3%
Luke 8/10 2907 days 3%
Sherrie Fox 7/10 2907 days 3%
Caroline Coudray 10/10 2908 days 3%
Cyril 8/10 2908 days 3%
Ramon Corbett 8/10 2917 days 3%
Pedro Cordeiru 9/10 2920 days 3%
Kirsty Smith 10/10 2924 days 3%
victor diego 9/10 2925 days 3%
Xavier 8/10 2927 days 3%
Viki Kent 10/10 2928 days 3%
Ross D 10/10 2928 days 3%
Bobbie Jones 8/10 2930 days 3%
Lea Celerier 10/10 2933 days 3%
Hazel Norman 10/10 2933 days 3%
Diego Casanova 9/10 2933 days 3%
Timothy Delaney 9/10 3097 days 3%
Jorg Muller 6/10 3135 days 2%
Wolfgang Ellenrieder 9/10 3142 days 2%
Jeremy Billy 9/10 3142 days 2%
Jean-Pierre Guillon 10/10 3142 days 2%
Matthiew Rey 5/10 3146 days 2%
Rebecca Grant 9/10 3150 days 2%
Jeff Barth 8/10 3150 days 2%
Constantin Goldberg 5/10 3150 days 2%
Gesa 5/10 3154 days 2%
Alvaro Rodriguez 8/10 3154 days 2%
Kirsten Helsgaun 9/10 3155 days 2%
Navina 9/10 3157 days 2%
Jael Disanto 10/10 3157 days 2%
Nico Neubauer 7/10 3158 days 2%
Bob Treitman 9/10 3159 days 2%
Helena 6/10 3160 days 2%
Lærke Hagelskjær 10/10 3160 days 2%
Clotilde Graziani 8/10 3165 days 2%
Rieke 10/10 3166 days 2%
Stephan Ophelders 7/10 3167 days 2%
S Black 10/10 3168 days 2%
Gae Saevane 7/10 3168 days 2%
Steve Barnwell 8/10 3168 days 2%
Kathi 10/10 3176 days 2%
Sandra 9/10 3178 days 2%
Lothen 10/10 3179 days 2%
Paul and Astrid 9/10 3180 days 2%
Chris 8/10 3186 days 2%
Pernilla Therkildsen 10/10 3192 days 2%
Karina Therkildsen 10/10 3192 days 2%
Felicity Fay 9/10 3196 days 2%
Dylan Scott 7/10 3201 days 2%
Audrey and Max 9/10 3210 days 2%
Brandon Patton 10/10 3210 days 2%
Ian Hortop 10/10 3212 days 2%
Matthew Hallowell 9/10 3214 days 2%
Wirth Pascal 4/10 3216 days 2%
Stefanie Giese 7/10 3217 days 2%
Stephan 9/10 3239 days 2%
Martin Bakker 9/10 3246 days 2%
Kelsey Austin 7/10 3248 days 2%
Ronja and Lena 10/10 3251 days 2%
Falko 9/10 3262 days 2%
Judy Rafferty 10/10 3285 days 2%
Ahmed Mohsen Aly 7/10 3288 days 2%
Dianne van der Wal 8/10 3395 days 2%
Sofie Jebsen 10/10 3523 days 2%
Vanessa 4/10 3524 days 1%
Ken 8/10 3524 days 2%
Jennifer Lerchbacher 9/10 3549 days 2%
Jurgen Moors 5/10 3552 days 1%
Finn and Melanie Lorbeer 10/10 3555 days 2%
David McIntosh 7/10 3569 days 1%
Manuela Opprecht 10/10 3573 days 2%
Andy Jobst 10/10 3624 days 1%
techno69 9/10 3685 days 1%
Moley 10/10 3746 days 1%
Richard 9/10 3777 days 1%
Anna Grafenstein 7/10 3864 days 1%
Nikolas Gut 10/10 3866 days 1%
Michele 10/10 3868 days 1%
Jacques Revel 9/10 3869 days 1%
Charlotte 8/10 3870 days 1%
Julien Joubert-Gaillard 8/10 3871 days 1%
Claudia Hillebrand 10/10 3872 days 1%
Julian Kuemme 9/10 3874 days 1%
Andrea Sole 6/10 3874 days 1%
Patricia Erni 10/10 3877 days 1%
Robert Erni 10/10 3877 days 1%
Manuel Bleiker 10/10 3877 days 1%
Marie Toulemonde 9/10 3878 days 1%
Mark 9/10 3881 days 1%
Stefan Glock 9/10 3882 days 1%
Laure Cops 8/10 3883 days 1%
Svenja Trubenbach 9/10 3883 days 1%
Helene Andersen 10/10 3894 days 1%
Tomas Shairi 8/10 3895 days 1%
Charlotte Casey 6/10 3895 days 1%
Vanessa 7/10 3896 days 1%
Jonas Hessel 10/10 3896 days 1%
Oliver Blackmore 9/10 3898 days 1%
Austin Johns 9/10 3901 days 1%
Sarah Christman 9/10 3901 days 1%
Stina Hultberg 10/10 3903 days 1%
Alexander Zimmer 9/10 3904 days 1%
Bex Hyland 10/10 3908 days 1%
Ann-Kathrin Wacker 9/10 3910 days 1%
Lena Wacker 8/10 3910 days 1%
Laura Metz 10/10 3912 days 1%
Hubertus Thost 10/10 3912 days 1%
Mirjam Betschart 10/10 3913 days 1%
Julie Robinson 4/10 3914 days 1%
Marion Busch 9/10 3914 days 1%
Glyn and Karen Farlow 10/10 3915 days 1%
Manuela Michelbach 8/10 3916 days 1%
Marius Hoffmann 9/10 3916 days 1%
Libby 9/10 3920 days 1%
Xavier 9/10 3920 days 1%
Luca Maria Willensrock 7/10 3921 days 1%
Sybille Willenbrock 10/10 3921 days 1%
Colin Billington 10/10 3921 days 1%
Ene Pold 10/10 3921 days 1%
Alex Sheldon 8/10 3924 days 1%
Bjoern 10/10 3926 days 1%
Viola 8/10 3926 days 1%
Lisbeth Sorum 7/10 3934 days 1%
Cameron Tarbotton 6/10 3934 days 1%
Andrea Hiemer 10/10 3934 days 1%
Angela Neville 10/10 3935 days 1%
Richard van den Bosch 6/10 3943 days 1%
Ina Daubenbuechel 10/10 3943 days 1%
Uta Dingebauer 9/10 3943 days 1%
Maya Bakker-deDreu 9/10 3948 days 1%
Stuart Wilson 10/10 3954 days 1%
Marine 10/10 3955 days 1%
Pioter Jurkowski 10/10 3958 days 1%
Emeline Dupre 10/10 3959 days 1%
Elizabeth 7/10 3960 days 1%
Jesse Farrell 8/10 3967 days 1%
Kim Maertens 9/10 3968 days 1%
Ariadna & Omer 6/10 3989 days 1%
Steve Warren 9/10 4050 days 1%
Azteca 10/10 4142 days 0%
hendrik king 9/10 4172 days 0%
Elizabeth Stenhouse 6/10 4233 days 0%
Christian Schumacher 10/10 4243 days 0%
Andreas Jarvel 7/10 4247 days 0%
Trine Ellegaard 7/10 4247 days 0%
Marla Fogh 7/10 4247 days 0%
Pete Wilson 9/10 4250 days 0%
Stientje van den Heuvel 8/10 4250 days 0%
Jiri van Straelper 9/10 4251 days 0%
Lea Scheuvens 9/10 4254 days 0%
Luise Fuchs 10/10 4254 days 0%
Anja S 9/10 4255 days 0%
Marcel 9/10 4257 days 0%
Wendy Hawkins 8/10 4259 days 0%
Roger Hawkins 9/10 4259 days 0%
Helen Dean 8/10 4264 days 0%
Lorna and Seb 10/10 4267 days 0%
Fernando Martin 8/10 4271 days 0%
Stefan AuRich 8/10 4272 days 0%
Jim 8/10 4275 days 0%
Enna Keet 8/10 4276 days 0%
Wendy Ward 10/10 4280 days 0%
Willem de Jong 10/10 4285 days 0%
John and Chris Creese 10/10 4287 days 0%
Sebastian and Peter Beate 10/10 4287 days 0%
Michal Maly 9/10 4290 days 0%
Hanneke P 9/10 4323 days 0%
Liam Day 9/10 4340 days 0%
M Booty 10/10 4341 days 0%
Andrea Wollmann 9/10 4341 days 0%
Jan 9/10 4342 days 0%
Lydia Holleman 8/10 4345 days 0%
Urs Kloter 9/10 4345 days 0%
Annie 10/10 4347 days 0%
John 10/10 4347 days 0%
Frans Derks 8/10 4347 days 0%
Abby Rushmer 8/10 4353 days 0%
Dio 8/10 4356 days 0%
Innes Martin 6/10 4358 days 0%
Auger 10/10 4361 days 0%
Auger 10/10 4361 days 0%
Alex Laidlaw 10/10 4361 days 0%
Oliver Kalmbach 9/10 4363 days 0%
Steve and Therese Dunne 8/10 4366 days 0%
Meryem Buchwitz 9/10 4367 days 0%
ORfam 8/10 4384 days 1%
Loesje 8/10 4445 days 1%
Travelgirl1274 10/10 4507 days 1%
Stuart Arrol 10/10 4594 days 1%
Green UK 9/10 4610 days 1%
Sally Gordie 10/10 4616 days 1%
Evelyn Mackie 10/10 4622 days 1%
Matthias Angela 9/10 4623 days 1%
M Robinson 10/10 4625 days 1%
Stephanie Spurr 8/10 4625 days 1%
J Jmal 10/10 4625 days 1%
Roy Barton 9/10 4626 days 1%
Tinne Cis 6/10 4626 days 1%
Fritschi 10/10 4631 days 1%
Lucy Duffy 10/10 4632 days 1%
Daniel Patricia 9/10 4632 days 1%
Fries 10/10 4638 days 1%
Rick Moth 9/10 4638 days 1%
Ian Bailey 10/10 4638 days 1%
Howell Davies 9/10 4638 days 1%
Baas 8/10 4638 days 1%
Gillian Rowe 10/10 4639 days 1%
Josef 9/10 4639 days 1%
Michael & Janet 9/10 4639 days 1%
Stam 8/10 4640 days 1%
Dieter Mangold 8/10 4641 days 1%
Eric Lombaard 10/10 4641 days 1%
Beat Kindler 9/10 4641 days 1%
Sabine & Stefan 10/10 4642 days 1%
Tadej Ferjan 9/10 4643 days 1%
Simon Fry 7/10 4643 days 1%
Cindy & Glen Kerunsky 10/10 4645 days 1%
Rainer Schnell 10/10 4650 days 1%
Steve Goodyear 8/10 4650 days 1%
Paul & Michelle Harmer 9/10 4651 days 1%
Clemens 8/10 4651 days 1%
Brian Frost 10/10 4652 days 1%
Marco Scheiber 9/10 4652 days 1%
Rocco Christian 8/10 4652 days 1%
Louis Smit 8/10 4653 days 1%
Jessica Lane 3/10 4655 days 1%
Carel 9/10 4655 days 1%
Tom Connis 10/10 4657 days 1%
Barrie Corless 8/10 4657 days 1%
pauls1892 10/10 4658 days 1%
Dean 8/10 4704 days 1%
Steve & Maggie 9/10 4721 days 1%
Dirk Faupel 9/10 4724 days 1%
Dirk Faupel 9/10 4724 days 1%
deJong 8/10 4724 days 1%
Ross Cooke 10/10 4727 days 1%
Gerard Crothers 10/10 4727 days 1%
Moniek Roelots 9/10 4727 days 1%
Sebastian 9/10 4729 days 1%
Christoph 10/10 4729 days 1%
Josh 9/10 4732 days 1%
Ray Coombe 10/10 4732 days 1%
Powerfamily 10/10 4873 days 1%
G Tulloch 9/10 4958 days 1%
Stephen Hunt 4/10 4960 days 1%
raceytracey 10/10 4964 days 1%
AJ van Pelt 10/10 4972 days 1%
Prideaux 10/10 4974 days 1%
John & Lorraine 8/10 4974 days 1%
Stefan Schmitz 8/10 4977 days 1%
Mr & Mrs Palmer 9/10 4981 days 1%
Oppenoorth 9/10 4983 days 1%
bryfrance 10/10 4985 days 1%
Steve & Pearl Baker 10/10 4985 days 1%
Jim & Rebecca 10/10 4987 days 1%
Tricia Goggin 9/10 4987 days 1%
Juerg & Denise Zuesli 10/10 4988 days 1%
K Dahmer 10/10 4988 days 1%
Chris & Anne Pearson 10/10 4989 days 1%
Gerstmann 10/10 4989 days 1%
Stephen Shearer 10/10 4992 days 1%
Zuur 9/10 4992 days 1%
Kai Eppink 8/10 4993 days 1%
Martin 10/10 4993 days 1%
Julia 10/10 4993 days 1%
Elise van Haastert 8/10 4994 days 1%
katjarege 9/10 4995 days 1%
Iko 9/10 4995 days 1%
Zenager 10/10 4996 days 1%
Ini & Cees 8/10 4997 days 1%
Kasten 10/10 4997 days 1%
Manu & Gabi 10/10 5000 days 1%
Rachel Gerrand 7/10 5000 days 1%
Chris Darlington 9/10 5003 days 1%
Thomas Reidinger 9/10 5009 days 1%
David Heads 8/10 5010 days 1%
Jennie McIver 6/10 5010 days 1%
Bahner 10/10 5011 days 1%
Marieke and Bert-Jan 9/10 5011 days 1%
Andy Martin 10/10 5012 days 1%
Nick Secker 8/10 5013 days 1%
Robert Cox 10/10 5014 days 1%
Ross Hughes 8/10 5014 days 1%
Glenn 10/10 5014 days 1%
Mike and Alice Powner 9/10 5014 days 1%
Julia 9/10 5015 days 1%
Webster 10/10 5016 days 1%
Dan Aldridge 8/10 5016 days 1%
Barbara 10/10 5016 days 1%
Robert Haidt 8/10 5016 days 1%
Gordon Daniels 8/10 5018 days 1%
Jane Hancock 8/10 5018 days 1%
Kay and Colin Yendole 10/10 5019 days 1%
Wijnhoven 10/10 5020 days 1%
Emma Wilkinson 9/10 5022 days 1%
Bruce & Bonnie Childs 8/10 5022 days 1%
Doris Neuber 10/10 5022 days 1%
Grada Anderson 10/10 5023 days 1%
Christian Foerster 10/10 5023 days 1%
Rissa W 10/10 5023 days 1%
dollimyxture 10/10 5054 days 1%
antrobdozer 10/10 5207 days 1%
Peter Aerborg 9/10 5296 days 1%
Phineas Smith-Fox 10/10 5296 days 1%
BelindaT 10/10 5307 days 1%
nuwee 9/10 5329 days 1%
saraswitzer 10/10 5329 days 1%
Quin 9/10 5329 days 1%
Don & Geraldine 9/10 5335 days 1%
Corine van Been 7/10 5342 days 1%
Kevin F 10/10 5342 days 1%
Brigitta Reil 9/10 5344 days 1%
Russ Turner 8/10 5346 days 1%
Keita-Karen Buchanan 10/10 5346 days 1%
Bowness 9/10 5347 days 1%
Margie Sammons 10/10 5348 days 1%
Jvjm Family 9/10 5348 days 1%
Ingrid Zell 8/10 5351 days 1%
Tom Bos 8/10 5355 days 1%
P.C Kool 9/10 5355 days 1%
Ian Watson 10/10 5361 days 1%
Main 10/10 5361 days 1%
Giaque 9/10 5366 days 1%
Yssel de Schepper 8/10 5366 days 1%
Claudia 10/10 5367 days 1%
Sheila Morgan 10/10 5369 days 1%
Harm Kraai 10/10 5369 days 1%
Marsden 10/10 5369 days 1%
Robertson 9/10 5370 days 1%
Wilbert Germ 10/10 5373 days 1%
Sue 10/10 5373 days 1%
Ronny 9/10 5374 days 1%
David Valentine 9/10 5382 days 1%
Birgit Haver 10/10 5382 days 1%
Ake Erlandsson 10/10 5384 days 1%
Nadine Schaee 10/10 5385 days 1%
Terry Phillips 8/10 5385 days 1%
Jeremy & Sarah Rind 10/10 5387 days 1%
Kevin and Teresa 8/10 5388 days 1%
S Luis Van Oler 9/10 5393 days 1%
Jess Mill 10/10 5394 days 1%
Samantha Piekuta 8/10 5397 days 1%
Annemiek and Rianne 10/10 5401 days 1%
John J 9/10 5402 days 1%
E.M. Prideaux 9/10 5402 days 1%
Stevens Frans 7/10 5405 days 1%
Bartlett nz 10/10 5405 days 1%
Sally Hall 8/10 5408 days 1%
Susi Schoetzler 8/10 5408 days 1%
Chung Family 10/10 5408 days 1%
marcusba 9/10 5431 days 1%
sophiep 9/10 5434 days 1%
marylus 10/10 5434 days 1%
Mike 7/10 5434 days 1%
joannaw 9/10 5435 days 1%
niekv 9/10 5435 days 1%
Linda Coats 10/10 5435 days 1%
Lynn Maguire 10/10 5436 days 1%
catdonjaime 9/10 5443 days 1%
carsteng 9/10 5444 days 1%
Artur D 9/10 5452 days 1%
Melanie Bielefeld 10/10 5452 days 1%
Douglas Beresford 9/10 5452 days 1%
Wolfgang Dittrich 10/10 5460 days 1%
Terry J 7/10 5460 days 1%
Chris Bulman 10/10 5461 days 1%
Alan Riley 10/10 5462 days 1%
Kathrin Thomas 10/10 5462 days 1%
Peattie 10/10 5462 days 1%
Shane and Kate Wilkinson 10/10 5472 days 1%
chessum 9/10 5480 days 1%
Anna 8/10 5480 days 1%
Evan 9/10 5511 days 1%
Suzanne 10/10 5511 days 1%
Debs NZ 10/10 5511 days 1%
bondd 9/10 5559 days 1%
brianp 10/10 5566 days 1%
andriesk 8/10 5576 days 1%
steph_m 8/10 5664 days 1%
Amy_B 3/10 5678 days 1%
TillE412 10/10 5678 days 1%
MiepS 8/10 5682 days 1%
SSheil 10/10 5682 days 1%
DirkGermany 10/10 5689 days 1%
ginekek 10/10 5694 days 1%
rosil 7/10 5694 days 1%
DC Melbourne 9/10 5697 days 1%
Martina Bumiller 7/10 5699 days 1%
Barry Treve 10/10 5701 days 1%
JanetM 10/10 5706 days 1%
JanW 7/10 5706 days 1%
Rissmann 10/10 5710 days 1%
Benzedi 10/10 5712 days 1%
BrunoG 7/10 5712 days 1%
Barry Smith 7/10 5714 days 1%
Johannes & Jopke Fokkema 8/10 5714 days 1%
Francesca Sabat 10/10 5716 days 1%
Steve 9/10 5728 days 1%
winter_uk 10/10 5737 days 1%
Bronwyn 9/10 5738 days 1%
purplekat99 10/10 5815 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Punakaiki Pancake Rocks and Blowholes does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

0.93% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

91%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.