Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Punakaiki Pancake Rocks and Blowholes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Punakaiki Pancake Rocks and Blowholes

Valid Reviews

439 Valid Reviews

The Punakaiki Pancake Rocks and Blowholes experience has a total of 441 reviews. There are 439 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 439 valid reviews:

Rating Count Percentage
10/10 174
40%
9/10 130
30%
8/10 79
18%
7/10 34
8%
6/10 12
3%
5/10 4
1%
4/10 4
1%
3/10 2
0%
2/10 0
0%
1/10 0
0%

88.70% Average

The raw data average (mean) for all the Punakaiki Pancake Rocks and Blowholes valid reviews is 88.70% and is based on 439 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

400 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 439 valid reviews, the experience has 400 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 400 face-to-face reviews:

Rating Count Percentage
10/10 154
39%
9/10 122
31%
8/10 74
19%
7/10 30
8%
6/10 11
3%
5/10 3
1%
4/10 4
1%
3/10 2
1%
2/10 0
0%
1/10 0
0%

88.58% Average

The raw data average (mean) for all the Punakaiki Pancake Rocks and Blowholes face-to-face reviews is 88.58% and is based on 400 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

90.55%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Mike Fricker 10/10 251 days 100%
Kumar 10/10 1406 days 16%
Richard Clapton 9/10 1956 days 5%
Mike Fricker 10/10 2260 days 4%
Melinda Pyke 10/10 2290 days 4%
Katrina 7/10 2563 days 3%
Romy de Boer 9/10 2589 days 4%
Jan Christoph 10/10 2591 days 4%
Shan 9/10 2593 days 4%
Hannibal Winther 9/10 2599 days 4%
Y Atkinson 10/10 2842 days 3%
Fredrik Lundberg 10/10 2850 days 3%
Michelle Ryan 7/10 2854 days 3%
Jocelyn Booy 10/10 2870 days 3%
Myriam Ackermann 9/10 2872 days 3%
Kevin Schlaarz 10/10 2876 days 3%
Leif Marienlund 9/10 2882 days 3%
Danielle 9/10 2887 days 3%
Emma Millett 8/10 2889 days 3%
Marjolen Klomphaler 8/10 2891 days 3%
Cornelia Timm 9/10 2891 days 3%
Filipe Santos 7/10 2918 days 3%
Marc Sanivan 8/10 2920 days 3%
Manu Liberta 10/10 2927 days 3%
Theresa Slaghekke 9/10 2930 days 3%
Patrick 9/10 2930 days 3%
Lieke vol Velde 7/10 2931 days 3%
Olde Vogel 7/10 2931 days 3%
Anouk Goemans 8/10 2933 days 3%
Alicia Speisekorn-Gil 9/10 2934 days 3%
Yee How 9/10 2935 days 3%
Joanne Woo 10/10 2935 days 3%
Anthony Terry 9/10 2936 days 3%
Susanne 8/10 2936 days 3%
Nicole Joersen 9/10 2937 days 3%
Matthus Groem 7/10 2937 days 3%
Jannika Cao 8/10 2940 days 3%
Pierre Landenne 10/10 2940 days 3%
Maarten 6/10 2940 days 3%
Luke 8/10 2943 days 3%
Sherrie Fox 7/10 2943 days 3%
Caroline Coudray 10/10 2944 days 3%
Cyril 8/10 2944 days 3%
Ramon Corbett 8/10 2953 days 3%
Pedro Cordeiru 9/10 2956 days 3%
Kirsty Smith 10/10 2960 days 3%
victor diego 9/10 2961 days 3%
Xavier 8/10 2963 days 3%
Viki Kent 10/10 2964 days 3%
Ross D 10/10 2964 days 3%
Bobbie Jones 8/10 2966 days 3%
Lea Celerier 10/10 2969 days 3%
Hazel Norman 10/10 2969 days 3%
Diego Casanova 9/10 2969 days 3%
Timothy Delaney 9/10 3133 days 3%
Jorg Muller 6/10 3171 days 2%
Wolfgang Ellenrieder 9/10 3178 days 2%
Jeremy Billy 9/10 3178 days 2%
Jean-Pierre Guillon 10/10 3178 days 2%
Matthiew Rey 5/10 3182 days 2%
Rebecca Grant 9/10 3186 days 2%
Jeff Barth 8/10 3186 days 2%
Constantin Goldberg 5/10 3186 days 2%
Gesa 5/10 3190 days 2%
Alvaro Rodriguez 8/10 3190 days 2%
Kirsten Helsgaun 9/10 3191 days 2%
Navina 9/10 3193 days 2%
Jael Disanto 10/10 3193 days 2%
Nico Neubauer 7/10 3194 days 2%
Bob Treitman 9/10 3195 days 2%
Helena 6/10 3196 days 2%
Lærke Hagelskjær 10/10 3196 days 2%
Clotilde Graziani 8/10 3201 days 2%
Rieke 10/10 3202 days 2%
Stephan Ophelders 7/10 3203 days 2%
S Black 10/10 3203 days 2%
Gae Saevane 7/10 3204 days 2%
Steve Barnwell 8/10 3204 days 2%
Kathi 10/10 3212 days 2%
Sandra 9/10 3214 days 2%
Lothen 10/10 3215 days 2%
Paul and Astrid 9/10 3216 days 2%
Chris 8/10 3222 days 2%
Pernilla Therkildsen 10/10 3228 days 2%
Karina Therkildsen 10/10 3228 days 2%
Felicity Fay 9/10 3232 days 2%
Dylan Scott 7/10 3237 days 2%
Audrey and Max 9/10 3246 days 2%
Brandon Patton 10/10 3246 days 2%
Ian Hortop 10/10 3248 days 2%
Matthew Hallowell 9/10 3250 days 2%
Wirth Pascal 4/10 3252 days 1%
Stefanie Giese 7/10 3253 days 2%
Stephan 9/10 3275 days 2%
Martin Bakker 9/10 3282 days 2%
Kelsey Austin 7/10 3284 days 2%
Ronja and Lena 10/10 3287 days 2%
Falko 9/10 3298 days 2%
Judy Rafferty 10/10 3321 days 2%
Ahmed Mohsen Aly 7/10 3324 days 2%
Dianne van der Wal 8/10 3431 days 2%
Sofie Jebsen 10/10 3559 days 2%
Vanessa 4/10 3560 days 1%
Ken 8/10 3560 days 2%
Jennifer Lerchbacher 9/10 3585 days 2%
Jurgen Moors 5/10 3588 days 1%
Finn and Melanie Lorbeer 10/10 3591 days 2%
David McIntosh 7/10 3605 days 1%
Manuela Opprecht 10/10 3609 days 2%
Andy Jobst 10/10 3660 days 1%
techno69 9/10 3720 days 1%
Moley 10/10 3782 days 1%
Richard 9/10 3813 days 1%
Anna Grafenstein 7/10 3900 days 1%
Nikolas Gut 10/10 3902 days 1%
Michele 10/10 3904 days 1%
Jacques Revel 9/10 3905 days 1%
Charlotte 8/10 3906 days 1%
Julien Joubert-Gaillard 8/10 3907 days 1%
Claudia Hillebrand 10/10 3908 days 1%
Julian Kuemme 9/10 3910 days 1%
Andrea Sole 6/10 3910 days 1%
Patricia Erni 10/10 3913 days 1%
Robert Erni 10/10 3913 days 1%
Manuel Bleiker 10/10 3913 days 1%
Marie Toulemonde 9/10 3914 days 1%
Mark 9/10 3917 days 1%
Stefan Glock 9/10 3918 days 1%
Laure Cops 8/10 3919 days 1%
Svenja Trubenbach 9/10 3919 days 1%
Helene Andersen 10/10 3930 days 1%
Tomas Shairi 8/10 3931 days 1%
Charlotte Casey 6/10 3931 days 1%
Vanessa 7/10 3932 days 1%
Jonas Hessel 10/10 3932 days 1%
Oliver Blackmore 9/10 3934 days 1%
Austin Johns 9/10 3937 days 1%
Sarah Christman 9/10 3937 days 1%
Stina Hultberg 10/10 3939 days 1%
Alexander Zimmer 9/10 3940 days 1%
Bex Hyland 10/10 3944 days 1%
Ann-Kathrin Wacker 9/10 3946 days 1%
Lena Wacker 8/10 3946 days 1%
Laura Metz 10/10 3948 days 1%
Hubertus Thost 10/10 3948 days 1%
Mirjam Betschart 10/10 3949 days 1%
Julie Robinson 4/10 3950 days 1%
Marion Busch 9/10 3950 days 1%
Glyn and Karen Farlow 10/10 3951 days 1%
Manuela Michelbach 8/10 3952 days 1%
Marius Hoffmann 9/10 3952 days 1%
Libby 9/10 3956 days 1%
Xavier 9/10 3956 days 1%
Luca Maria Willensrock 7/10 3957 days 1%
Sybille Willenbrock 10/10 3957 days 1%
Colin Billington 10/10 3957 days 1%
Ene Pold 10/10 3957 days 1%
Alex Sheldon 8/10 3960 days 1%
Bjoern 10/10 3962 days 1%
Viola 8/10 3962 days 1%
Lisbeth Sorum 7/10 3970 days 1%
Cameron Tarbotton 6/10 3970 days 1%
Andrea Hiemer 10/10 3970 days 1%
Angela Neville 10/10 3971 days 1%
Richard van den Bosch 6/10 3979 days 1%
Ina Daubenbuechel 10/10 3979 days 1%
Uta Dingebauer 9/10 3979 days 1%
Maya Bakker-deDreu 9/10 3984 days 1%
Stuart Wilson 10/10 3990 days 1%
Marine 10/10 3991 days 1%
Pioter Jurkowski 10/10 3994 days 1%
Emeline Dupre 10/10 3995 days 1%
Elizabeth 7/10 3996 days 1%
Jesse Farrell 8/10 4003 days 1%
Kim Maertens 9/10 4004 days 1%
Ariadna & Omer 6/10 4025 days 1%
Steve Warren 9/10 4086 days 1%
Azteca 10/10 4178 days 0%
hendrik king 9/10 4208 days 0%
Elizabeth Stenhouse 6/10 4269 days 0%
Christian Schumacher 10/10 4279 days 0%
Andreas Jarvel 7/10 4283 days 0%
Trine Ellegaard 7/10 4283 days 0%
Marla Fogh 7/10 4283 days 0%
Pete Wilson 9/10 4286 days 0%
Stientje van den Heuvel 8/10 4286 days 0%
Jiri van Straelper 9/10 4287 days 0%
Lea Scheuvens 9/10 4290 days 0%
Luise Fuchs 10/10 4290 days 0%
Anja S 9/10 4291 days 0%
Marcel 9/10 4293 days 0%
Wendy Hawkins 8/10 4295 days 0%
Roger Hawkins 9/10 4295 days 0%
Helen Dean 8/10 4300 days 0%
Lorna and Seb 10/10 4303 days 0%
Fernando Martin 8/10 4307 days 0%
Stefan AuRich 8/10 4308 days 0%
Jim 8/10 4311 days 0%
Enna Keet 8/10 4312 days 0%
Wendy Ward 10/10 4316 days 0%
Willem de Jong 10/10 4321 days 0%
John and Chris Creese 10/10 4323 days 0%
Sebastian and Peter Beate 10/10 4323 days 0%
Michal Maly 9/10 4326 days 0%
Hanneke P 9/10 4359 days 0%
Liam Day 9/10 4376 days 0%
M Booty 10/10 4377 days 0%
Andrea Wollmann 9/10 4377 days 0%
Jan 9/10 4378 days 0%
Lydia Holleman 8/10 4381 days 1%
Urs Kloter 9/10 4381 days 1%
Annie 10/10 4383 days 1%
John 10/10 4383 days 1%
Frans Derks 8/10 4383 days 1%
Abby Rushmer 8/10 4389 days 1%
Dio 8/10 4392 days 1%
Innes Martin 6/10 4394 days 1%
Auger 10/10 4397 days 1%
Auger 10/10 4397 days 1%
Alex Laidlaw 10/10 4397 days 1%
Oliver Kalmbach 9/10 4399 days 1%
Steve and Therese Dunne 8/10 4402 days 1%
Meryem Buchwitz 9/10 4403 days 1%
ORfam 8/10 4420 days 1%
Loesje 8/10 4481 days 1%
Travelgirl1274 10/10 4543 days 1%
Stuart Arrol 10/10 4630 days 1%
Green UK 9/10 4646 days 1%
Sally Gordie 10/10 4652 days 1%
Evelyn Mackie 10/10 4658 days 1%
Matthias Angela 9/10 4659 days 1%
M Robinson 10/10 4661 days 1%
Stephanie Spurr 8/10 4661 days 1%
J Jmal 10/10 4661 days 1%
Roy Barton 9/10 4662 days 1%
Tinne Cis 6/10 4662 days 1%
Fritschi 10/10 4667 days 1%
Lucy Duffy 10/10 4668 days 1%
Daniel Patricia 9/10 4668 days 1%
Fries 10/10 4674 days 1%
Rick Moth 9/10 4674 days 1%
Ian Bailey 10/10 4674 days 1%
Howell Davies 9/10 4674 days 1%
Baas 8/10 4674 days 1%
Gillian Rowe 10/10 4675 days 1%
Josef 9/10 4675 days 1%
Michael & Janet 9/10 4675 days 1%
Stam 8/10 4676 days 1%
Dieter Mangold 8/10 4677 days 1%
Eric Lombaard 10/10 4677 days 1%
Beat Kindler 9/10 4677 days 1%
Sabine & Stefan 10/10 4678 days 1%
Tadej Ferjan 9/10 4679 days 1%
Simon Fry 7/10 4679 days 1%
Cindy & Glen Kerunsky 10/10 4681 days 1%
Rainer Schnell 10/10 4686 days 1%
Steve Goodyear 8/10 4686 days 1%
Paul & Michelle Harmer 9/10 4687 days 1%
Clemens 8/10 4687 days 1%
Brian Frost 10/10 4688 days 1%
Marco Scheiber 9/10 4688 days 1%
Rocco Christian 8/10 4688 days 1%
Louis Smit 8/10 4689 days 1%
Jessica Lane 3/10 4691 days 1%
Carel 9/10 4691 days 1%
Tom Connis 10/10 4693 days 1%
Barrie Corless 8/10 4693 days 1%
pauls1892 10/10 4694 days 1%
Dean 8/10 4740 days 1%
Steve & Maggie 9/10 4757 days 1%
Dirk Faupel 9/10 4760 days 1%
Dirk Faupel 9/10 4760 days 1%
deJong 8/10 4760 days 1%
Ross Cooke 10/10 4763 days 1%
Gerard Crothers 10/10 4763 days 1%
Moniek Roelots 9/10 4763 days 1%
Sebastian 9/10 4765 days 1%
Christoph 10/10 4765 days 1%
Josh 9/10 4768 days 1%
Ray Coombe 10/10 4768 days 1%
Powerfamily 10/10 4909 days 1%
G Tulloch 9/10 4994 days 1%
Stephen Hunt 4/10 4996 days 1%
raceytracey 10/10 5000 days 1%
AJ van Pelt 10/10 5008 days 1%
Prideaux 10/10 5010 days 1%
John & Lorraine 8/10 5010 days 1%
Stefan Schmitz 8/10 5013 days 1%
Mr & Mrs Palmer 9/10 5017 days 1%
Oppenoorth 9/10 5019 days 1%
bryfrance 10/10 5021 days 1%
Steve & Pearl Baker 10/10 5021 days 1%
Jim & Rebecca 10/10 5023 days 1%
Tricia Goggin 9/10 5023 days 1%
Juerg & Denise Zuesli 10/10 5024 days 1%
K Dahmer 10/10 5024 days 1%
Chris & Anne Pearson 10/10 5025 days 1%
Gerstmann 10/10 5025 days 1%
Stephen Shearer 10/10 5028 days 1%
Zuur 9/10 5028 days 1%
Kai Eppink 8/10 5029 days 1%
Martin 10/10 5029 days 1%
Julia 10/10 5029 days 1%
Elise van Haastert 8/10 5030 days 1%
katjarege 9/10 5031 days 1%
Iko 9/10 5031 days 1%
Zenager 10/10 5032 days 1%
Ini & Cees 8/10 5033 days 1%
Kasten 10/10 5033 days 1%
Manu & Gabi 10/10 5036 days 1%
Rachel Gerrand 7/10 5036 days 1%
Chris Darlington 9/10 5039 days 1%
Thomas Reidinger 9/10 5045 days 1%
David Heads 8/10 5046 days 1%
Jennie McIver 6/10 5046 days 1%
Bahner 10/10 5047 days 1%
Marieke and Bert-Jan 9/10 5047 days 1%
Andy Martin 10/10 5048 days 1%
Nick Secker 8/10 5049 days 1%
Robert Cox 10/10 5050 days 1%
Ross Hughes 8/10 5050 days 1%
Glenn 10/10 5050 days 1%
Mike and Alice Powner 9/10 5050 days 1%
Julia 9/10 5051 days 1%
Webster 10/10 5052 days 1%
Dan Aldridge 8/10 5052 days 1%
Barbara 10/10 5052 days 1%
Robert Haidt 8/10 5052 days 1%
Gordon Daniels 8/10 5054 days 1%
Jane Hancock 8/10 5054 days 1%
Kay and Colin Yendole 10/10 5055 days 1%
Wijnhoven 10/10 5056 days 1%
Emma Wilkinson 9/10 5058 days 1%
Bruce & Bonnie Childs 8/10 5058 days 1%
Doris Neuber 10/10 5058 days 1%
Grada Anderson 10/10 5059 days 1%
Christian Foerster 10/10 5059 days 1%
Rissa W 10/10 5059 days 1%
dollimyxture 10/10 5090 days 1%
antrobdozer 10/10 5243 days 1%
Peter Aerborg 9/10 5332 days 1%
Phineas Smith-Fox 10/10 5332 days 1%
BelindaT 10/10 5343 days 1%
nuwee 9/10 5365 days 1%
saraswitzer 10/10 5365 days 1%
Quin 9/10 5365 days 1%
Don & Geraldine 9/10 5371 days 1%
Corine van Been 7/10 5378 days 1%
Kevin F 10/10 5378 days 1%
Brigitta Reil 9/10 5380 days 1%
Russ Turner 8/10 5382 days 1%
Keita-Karen Buchanan 10/10 5382 days 1%
Bowness 9/10 5383 days 1%
Margie Sammons 10/10 5384 days 1%
Jvjm Family 9/10 5384 days 1%
Ingrid Zell 8/10 5387 days 1%
Tom Bos 8/10 5391 days 1%
P.C Kool 9/10 5391 days 1%
Ian Watson 10/10 5397 days 1%
Main 10/10 5397 days 1%
Giaque 9/10 5402 days 1%
Yssel de Schepper 8/10 5402 days 1%
Claudia 10/10 5403 days 1%
Sheila Morgan 10/10 5405 days 1%
Harm Kraai 10/10 5405 days 1%
Marsden 10/10 5405 days 1%
Robertson 9/10 5406 days 1%
Wilbert Germ 10/10 5409 days 1%
Sue 10/10 5409 days 1%
Ronny 9/10 5410 days 1%
David Valentine 9/10 5418 days 1%
Birgit Haver 10/10 5418 days 1%
Ake Erlandsson 10/10 5420 days 1%
Nadine Schaee 10/10 5421 days 1%
Terry Phillips 8/10 5421 days 1%
Jeremy & Sarah Rind 10/10 5423 days 1%
Kevin and Teresa 8/10 5424 days 1%
S Luis Van Oler 9/10 5429 days 1%
Jess Mill 10/10 5430 days 1%
Samantha Piekuta 8/10 5433 days 1%
Annemiek and Rianne 10/10 5437 days 1%
John J 9/10 5438 days 1%
E.M. Prideaux 9/10 5438 days 1%
Stevens Frans 7/10 5441 days 1%
Bartlett nz 10/10 5441 days 1%
Sally Hall 8/10 5444 days 1%
Susi Schoetzler 8/10 5444 days 1%
Chung Family 10/10 5444 days 1%
marcusba 9/10 5467 days 1%
sophiep 9/10 5470 days 1%
marylus 10/10 5470 days 1%
Mike 7/10 5470 days 1%
joannaw 9/10 5471 days 1%
niekv 9/10 5471 days 1%
Linda Coats 10/10 5471 days 1%
Lynn Maguire 10/10 5472 days 1%
catdonjaime 9/10 5479 days 1%
carsteng 9/10 5480 days 1%
Artur D 9/10 5488 days 1%
Melanie Bielefeld 10/10 5488 days 1%
Douglas Beresford 9/10 5488 days 1%
Wolfgang Dittrich 10/10 5496 days 1%
Terry J 7/10 5496 days 1%
Chris Bulman 10/10 5497 days 1%
Alan Riley 10/10 5498 days 1%
Kathrin Thomas 10/10 5498 days 1%
Peattie 10/10 5498 days 1%
Shane and Kate Wilkinson 10/10 5508 days 1%
chessum 9/10 5516 days 1%
Anna 8/10 5516 days 1%
Evan 9/10 5547 days 1%
Suzanne 10/10 5547 days 1%
Debs NZ 10/10 5547 days 1%
bondd 9/10 5595 days 1%
brianp 10/10 5602 days 1%
andriesk 8/10 5612 days 1%
steph_m 8/10 5700 days 1%
Amy_B 3/10 5714 days 1%
TillE412 10/10 5714 days 1%
MiepS 8/10 5718 days 1%
SSheil 10/10 5718 days 1%
DirkGermany 10/10 5725 days 1%
ginekek 10/10 5730 days 1%
rosil 7/10 5730 days 1%
DC Melbourne 9/10 5733 days 1%
Martina Bumiller 7/10 5735 days 1%
Barry Treve 10/10 5737 days 1%
JanetM 10/10 5742 days 1%
JanW 7/10 5742 days 1%
Rissmann 10/10 5746 days 1%
Benzedi 10/10 5748 days 1%
BrunoG 7/10 5748 days 1%
Barry Smith 7/10 5750 days 1%
Johannes & Jopke Fokkema 8/10 5750 days 1%
Francesca Sabat 10/10 5752 days 1%
Steve 9/10 5764 days 1%
winter_uk 10/10 5773 days 1%
Bronwyn 9/10 5774 days 1%
purplekat99 10/10 5851 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Punakaiki Pancake Rocks and Blowholes does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

0.93% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

91%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.