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Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Punakaiki Pancake Rocks and Blowholes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Punakaiki Pancake Rocks and Blowholes

Valid Reviews

440 Valid Reviews

The Punakaiki Pancake Rocks and Blowholes experience has a total of 442 reviews. There are 440 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 440 valid reviews:

Rating Count Percentage
10/10 175
40%
9/10 130
30%
8/10 79
18%
7/10 34
8%
6/10 12
3%
5/10 4
1%
4/10 4
1%
3/10 2
0%
2/10 0
0%
1/10 0
0%

88.73% Average

The raw data average (mean) for all the Punakaiki Pancake Rocks and Blowholes valid reviews is 88.73% and is based on 440 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

400 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 440 valid reviews, the experience has 400 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 400 face-to-face reviews:

Rating Count Percentage
10/10 154
39%
9/10 122
31%
8/10 74
19%
7/10 30
8%
6/10 11
3%
5/10 3
1%
4/10 4
1%
3/10 2
1%
2/10 0
0%
1/10 0
0%

88.58% Average

The raw data average (mean) for all the Punakaiki Pancake Rocks and Blowholes face-to-face reviews is 88.58% and is based on 400 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

92.04%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Eden 10/10 248 days 100%
Mike Fricker 10/10 613 days 81%
Kumar 10/10 1768 days 5%
Richard Clapton 9/10 2318 days 4%
Mike Fricker 10/10 2622 days 4%
Melinda Pyke 10/10 2652 days 3%
Katrina 7/10 2926 days 3%
Romy de Boer 9/10 2951 days 3%
Jan Christoph 10/10 2953 days 3%
Shan 9/10 2955 days 3%
Hannibal Winther 9/10 2961 days 3%
Y Atkinson 10/10 3204 days 2%
Fredrik Lundberg 10/10 3212 days 2%
Michelle Ryan 7/10 3216 days 2%
Jocelyn Booy 10/10 3232 days 2%
Myriam Ackermann 9/10 3234 days 2%
Kevin Schlaarz 10/10 3238 days 2%
Leif Marienlund 9/10 3244 days 2%
Danielle 9/10 3249 days 2%
Emma Millett 8/10 3251 days 2%
Marjolen Klomphaler 8/10 3253 days 2%
Cornelia Timm 9/10 3253 days 2%
Filipe Santos 7/10 3280 days 2%
Marc Sanivan 8/10 3282 days 2%
Manu Liberta 10/10 3289 days 2%
Theresa Slaghekke 9/10 3292 days 2%
Patrick 9/10 3292 days 2%
Lieke vol Velde 7/10 3293 days 2%
Olde Vogel 7/10 3293 days 2%
Anouk Goemans 8/10 3295 days 2%
Alicia Speisekorn-Gil 9/10 3296 days 2%
Yee How 9/10 3297 days 2%
Joanne Woo 10/10 3297 days 2%
Anthony Terry 9/10 3298 days 2%
Susanne 8/10 3298 days 2%
Nicole Joersen 9/10 3299 days 2%
Matthus Groem 7/10 3299 days 2%
Jannika Cao 8/10 3302 days 2%
Pierre Landenne 10/10 3302 days 2%
Maarten 6/10 3302 days 2%
Luke 8/10 3305 days 2%
Sherrie Fox 7/10 3305 days 2%
Caroline Coudray 10/10 3306 days 2%
Cyril 8/10 3306 days 2%
Ramon Corbett 8/10 3315 days 2%
Pedro Cordeiru 9/10 3318 days 2%
Kirsty Smith 10/10 3322 days 2%
victor diego 9/10 3323 days 2%
Xavier 8/10 3325 days 2%
Viki Kent 10/10 3326 days 2%
Ross D 10/10 3326 days 2%
Bobbie Jones 8/10 3328 days 2%
Lea Celerier 10/10 3331 days 2%
Hazel Norman 10/10 3331 days 2%
Diego Casanova 9/10 3331 days 2%
Timothy Delaney 9/10 3495 days 2%
Jorg Muller 6/10 3533 days 1%
Wolfgang Ellenrieder 9/10 3540 days 2%
Jeremy Billy 9/10 3540 days 2%
Jean-Pierre Guillon 10/10 3540 days 2%
Matthiew Rey 5/10 3544 days 1%
Rebecca Grant 9/10 3548 days 2%
Jeff Barth 8/10 3548 days 2%
Constantin Goldberg 5/10 3548 days 1%
Gesa 5/10 3552 days 1%
Alvaro Rodriguez 8/10 3552 days 2%
Kirsten Helsgaun 9/10 3553 days 2%
Navina 9/10 3555 days 2%
Jael Disanto 10/10 3555 days 2%
Nico Neubauer 7/10 3556 days 2%
Bob Treitman 9/10 3557 days 2%
Helena 6/10 3558 days 1%
Lærke Hagelskjær 10/10 3558 days 2%
Clotilde Graziani 8/10 3563 days 2%
Rieke 10/10 3564 days 2%
Stephan Ophelders 7/10 3565 days 2%
S Black 10/10 3566 days 2%
Gae Saevane 7/10 3566 days 2%
Steve Barnwell 8/10 3566 days 2%
Kathi 10/10 3574 days 2%
Sandra 9/10 3576 days 2%
Lothen 10/10 3577 days 2%
Paul and Astrid 9/10 3578 days 2%
Chris 8/10 3584 days 2%
Pernilla Therkildsen 10/10 3590 days 2%
Karina Therkildsen 10/10 3590 days 2%
Felicity Fay 9/10 3594 days 2%
Dylan Scott 7/10 3599 days 1%
Audrey and Max 9/10 3608 days 2%
Brandon Patton 10/10 3608 days 2%
Ian Hortop 10/10 3610 days 2%
Matthew Hallowell 9/10 3612 days 2%
Wirth Pascal 4/10 3614 days 1%
Stefanie Giese 7/10 3615 days 1%
Stephan 9/10 3637 days 1%
Martin Bakker 9/10 3644 days 1%
Kelsey Austin 7/10 3646 days 1%
Ronja and Lena 10/10 3649 days 1%
Falko 9/10 3660 days 1%
Judy Rafferty 10/10 3683 days 1%
Ahmed Mohsen Aly 7/10 3686 days 1%
Dianne van der Wal 8/10 3793 days 1%
Sofie Jebsen 10/10 3921 days 1%
Vanessa 4/10 3922 days 1%
Ken 8/10 3922 days 1%
Jennifer Lerchbacher 9/10 3947 days 1%
Jurgen Moors 5/10 3950 days 1%
Finn and Melanie Lorbeer 10/10 3953 days 1%
David McIntosh 7/10 3967 days 1%
Manuela Opprecht 10/10 3971 days 1%
Andy Jobst 10/10 4022 days 1%
techno69 9/10 4083 days 1%
Moley 10/10 4144 days 0%
Richard 9/10 4175 days 0%
Anna Grafenstein 7/10 4262 days 0%
Nikolas Gut 10/10 4264 days 0%
Michele 10/10 4266 days 0%
Jacques Revel 9/10 4267 days 0%
Charlotte 8/10 4268 days 0%
Julien Joubert-Gaillard 8/10 4269 days 0%
Claudia Hillebrand 10/10 4270 days 0%
Julian Kuemme 9/10 4272 days 0%
Andrea Sole 6/10 4272 days 0%
Patricia Erni 10/10 4275 days 0%
Robert Erni 10/10 4275 days 0%
Manuel Bleiker 10/10 4275 days 0%
Marie Toulemonde 9/10 4276 days 0%
Mark 9/10 4279 days 0%
Stefan Glock 9/10 4280 days 0%
Laure Cops 8/10 4281 days 0%
Svenja Trubenbach 9/10 4281 days 0%
Helene Andersen 10/10 4292 days 0%
Tomas Shairi 8/10 4293 days 0%
Charlotte Casey 6/10 4293 days 0%
Vanessa 7/10 4294 days 0%
Jonas Hessel 10/10 4294 days 0%
Oliver Blackmore 9/10 4296 days 0%
Austin Johns 9/10 4299 days 0%
Sarah Christman 9/10 4299 days 0%
Stina Hultberg 10/10 4301 days 0%
Alexander Zimmer 9/10 4302 days 0%
Bex Hyland 10/10 4306 days 0%
Ann-Kathrin Wacker 9/10 4308 days 0%
Lena Wacker 8/10 4308 days 0%
Laura Metz 10/10 4310 days 0%
Hubertus Thost 10/10 4310 days 0%
Mirjam Betschart 10/10 4311 days 0%
Julie Robinson 4/10 4312 days 0%
Marion Busch 9/10 4312 days 0%
Glyn and Karen Farlow 10/10 4313 days 0%
Manuela Michelbach 8/10 4314 days 0%
Marius Hoffmann 9/10 4314 days 0%
Libby 9/10 4318 days 0%
Xavier 9/10 4318 days 0%
Luca Maria Willensrock 7/10 4319 days 0%
Sybille Willenbrock 10/10 4319 days 0%
Colin Billington 10/10 4319 days 0%
Ene Pold 10/10 4319 days 0%
Alex Sheldon 8/10 4322 days 0%
Bjoern 10/10 4324 days 0%
Viola 8/10 4324 days 0%
Lisbeth Sorum 7/10 4332 days 0%
Cameron Tarbotton 6/10 4332 days 0%
Andrea Hiemer 10/10 4332 days 0%
Angela Neville 10/10 4333 days 0%
Richard van den Bosch 6/10 4341 days 0%
Ina Daubenbuechel 10/10 4341 days 0%
Uta Dingebauer 9/10 4341 days 0%
Maya Bakker-deDreu 9/10 4346 days 0%
Stuart Wilson 10/10 4352 days 0%
Marine 10/10 4353 days 0%
Pioter Jurkowski 10/10 4356 days 0%
Emeline Dupre 10/10 4357 days 0%
Elizabeth 7/10 4358 days 0%
Jesse Farrell 8/10 4365 days 0%
Kim Maertens 9/10 4366 days 0%
Ariadna & Omer 6/10 4387 days 1%
Steve Warren 9/10 4448 days 1%
Azteca 10/10 4540 days 1%
hendrik king 9/10 4570 days 1%
Elizabeth Stenhouse 6/10 4631 days 1%
Christian Schumacher 10/10 4641 days 1%
Andreas Jarvel 7/10 4645 days 1%
Trine Ellegaard 7/10 4645 days 1%
Marla Fogh 7/10 4645 days 1%
Pete Wilson 9/10 4648 days 1%
Stientje van den Heuvel 8/10 4648 days 1%
Jiri van Straelper 9/10 4649 days 1%
Lea Scheuvens 9/10 4652 days 1%
Luise Fuchs 10/10 4652 days 1%
Anja S 9/10 4653 days 1%
Marcel 9/10 4655 days 1%
Wendy Hawkins 8/10 4657 days 1%
Roger Hawkins 9/10 4657 days 1%
Helen Dean 8/10 4662 days 1%
Lorna and Seb 10/10 4665 days 1%
Fernando Martin 8/10 4669 days 1%
Stefan AuRich 8/10 4670 days 1%
Jim 8/10 4673 days 1%
Enna Keet 8/10 4674 days 1%
Wendy Ward 10/10 4678 days 1%
Willem de Jong 10/10 4683 days 1%
John and Chris Creese 10/10 4685 days 1%
Sebastian and Peter Beate 10/10 4685 days 1%
Michal Maly 9/10 4688 days 1%
Hanneke P 9/10 4721 days 1%
Liam Day 9/10 4738 days 1%
M Booty 10/10 4739 days 1%
Andrea Wollmann 9/10 4739 days 1%
Jan 9/10 4740 days 1%
Lydia Holleman 8/10 4743 days 1%
Urs Kloter 9/10 4743 days 1%
Annie 10/10 4745 days 1%
John 10/10 4745 days 1%
Frans Derks 8/10 4745 days 1%
Abby Rushmer 8/10 4751 days 1%
Dio 8/10 4754 days 1%
Innes Martin 6/10 4756 days 1%
Auger 10/10 4759 days 1%
Auger 10/10 4759 days 1%
Alex Laidlaw 10/10 4759 days 1%
Oliver Kalmbach 9/10 4761 days 1%
Steve and Therese Dunne 8/10 4764 days 1%
Meryem Buchwitz 9/10 4765 days 1%
ORfam 8/10 4782 days 1%
Loesje 8/10 4843 days 1%
Travelgirl1274 10/10 4905 days 1%
Stuart Arrol 10/10 4992 days 1%
Green UK 9/10 5008 days 1%
Sally Gordie 10/10 5014 days 1%
Evelyn Mackie 10/10 5020 days 1%
Matthias Angela 9/10 5021 days 1%
M Robinson 10/10 5023 days 1%
Stephanie Spurr 8/10 5023 days 1%
J Jmal 10/10 5023 days 1%
Roy Barton 9/10 5024 days 1%
Tinne Cis 6/10 5024 days 1%
Fritschi 10/10 5029 days 1%
Lucy Duffy 10/10 5030 days 1%
Daniel Patricia 9/10 5030 days 1%
Fries 10/10 5036 days 1%
Rick Moth 9/10 5036 days 1%
Ian Bailey 10/10 5036 days 1%
Howell Davies 9/10 5036 days 1%
Baas 8/10 5036 days 1%
Gillian Rowe 10/10 5037 days 1%
Josef 9/10 5037 days 1%
Michael & Janet 9/10 5037 days 1%
Stam 8/10 5038 days 1%
Dieter Mangold 8/10 5039 days 1%
Eric Lombaard 10/10 5039 days 1%
Beat Kindler 9/10 5039 days 1%
Sabine & Stefan 10/10 5040 days 1%
Tadej Ferjan 9/10 5041 days 1%
Simon Fry 7/10 5041 days 1%
Cindy & Glen Kerunsky 10/10 5043 days 1%
Rainer Schnell 10/10 5048 days 1%
Steve Goodyear 8/10 5048 days 1%
Paul & Michelle Harmer 9/10 5049 days 1%
Clemens 8/10 5049 days 1%
Brian Frost 10/10 5050 days 1%
Marco Scheiber 9/10 5050 days 1%
Rocco Christian 8/10 5050 days 1%
Louis Smit 8/10 5051 days 1%
Jessica Lane 3/10 5053 days 1%
Carel 9/10 5053 days 1%
Tom Connis 10/10 5055 days 1%
Barrie Corless 8/10 5055 days 1%
pauls1892 10/10 5056 days 1%
Dean 8/10 5102 days 1%
Steve & Maggie 9/10 5119 days 1%
Dirk Faupel 9/10 5122 days 1%
Dirk Faupel 9/10 5122 days 1%
deJong 8/10 5122 days 1%
Ross Cooke 10/10 5125 days 1%
Gerard Crothers 10/10 5125 days 1%
Moniek Roelots 9/10 5125 days 1%
Sebastian 9/10 5127 days 1%
Christoph 10/10 5127 days 1%
Josh 9/10 5130 days 1%
Ray Coombe 10/10 5130 days 1%
Powerfamily 10/10 5271 days 1%
G Tulloch 9/10 5356 days 1%
Stephen Hunt 4/10 5358 days 1%
raceytracey 10/10 5362 days 1%
AJ van Pelt 10/10 5370 days 1%
Prideaux 10/10 5372 days 1%
John & Lorraine 8/10 5372 days 1%
Stefan Schmitz 8/10 5375 days 1%
Mr & Mrs Palmer 9/10 5379 days 1%
Oppenoorth 9/10 5381 days 1%
bryfrance 10/10 5383 days 1%
Steve & Pearl Baker 10/10 5383 days 1%
Jim & Rebecca 10/10 5385 days 1%
Tricia Goggin 9/10 5385 days 1%
Juerg & Denise Zuesli 10/10 5386 days 1%
K Dahmer 10/10 5386 days 1%
Chris & Anne Pearson 10/10 5387 days 1%
Gerstmann 10/10 5387 days 1%
Stephen Shearer 10/10 5390 days 1%
Zuur 9/10 5390 days 1%
Kai Eppink 8/10 5391 days 1%
Martin 10/10 5391 days 1%
Julia 10/10 5391 days 1%
Elise van Haastert 8/10 5392 days 1%
katjarege 9/10 5393 days 1%
Iko 9/10 5393 days 1%
Zenager 10/10 5394 days 1%
Ini & Cees 8/10 5395 days 1%
Kasten 10/10 5395 days 1%
Manu & Gabi 10/10 5398 days 1%
Rachel Gerrand 7/10 5398 days 1%
Chris Darlington 9/10 5401 days 1%
Thomas Reidinger 9/10 5407 days 1%
David Heads 8/10 5408 days 1%
Jennie McIver 6/10 5408 days 1%
Bahner 10/10 5409 days 1%
Marieke and Bert-Jan 9/10 5409 days 1%
Andy Martin 10/10 5410 days 1%
Nick Secker 8/10 5411 days 1%
Robert Cox 10/10 5412 days 1%
Ross Hughes 8/10 5412 days 1%
Glenn 10/10 5412 days 1%
Mike and Alice Powner 9/10 5412 days 1%
Julia 9/10 5413 days 1%
Webster 10/10 5414 days 1%
Dan Aldridge 8/10 5414 days 1%
Barbara 10/10 5414 days 1%
Robert Haidt 8/10 5414 days 1%
Gordon Daniels 8/10 5416 days 1%
Jane Hancock 8/10 5416 days 1%
Kay and Colin Yendole 10/10 5417 days 1%
Wijnhoven 10/10 5418 days 1%
Emma Wilkinson 9/10 5420 days 1%
Bruce & Bonnie Childs 8/10 5420 days 1%
Doris Neuber 10/10 5420 days 1%
Grada Anderson 10/10 5421 days 1%
Christian Foerster 10/10 5421 days 1%
Rissa W 10/10 5421 days 1%
dollimyxture 10/10 5452 days 1%
antrobdozer 10/10 5605 days 1%
Peter Aerborg 9/10 5694 days 1%
Phineas Smith-Fox 10/10 5694 days 1%
BelindaT 10/10 5705 days 1%
nuwee 9/10 5727 days 1%
saraswitzer 10/10 5727 days 1%
Quin 9/10 5727 days 1%
Don & Geraldine 9/10 5733 days 1%
Corine van Been 7/10 5740 days 1%
Kevin F 10/10 5740 days 1%
Brigitta Reil 9/10 5742 days 1%
Russ Turner 8/10 5744 days 1%
Keita-Karen Buchanan 10/10 5744 days 1%
Bowness 9/10 5745 days 1%
Margie Sammons 10/10 5746 days 1%
Jvjm Family 9/10 5746 days 1%
Ingrid Zell 8/10 5749 days 1%
Tom Bos 8/10 5753 days 1%
P.C Kool 9/10 5753 days 1%
Ian Watson 10/10 5759 days 1%
Main 10/10 5759 days 1%
Giaque 9/10 5764 days 1%
Yssel de Schepper 8/10 5764 days 1%
Claudia 10/10 5765 days 1%
Sheila Morgan 10/10 5767 days 1%
Harm Kraai 10/10 5767 days 1%
Marsden 10/10 5767 days 1%
Robertson 9/10 5768 days 1%
Wilbert Germ 10/10 5771 days 1%
Sue 10/10 5771 days 1%
Ronny 9/10 5772 days 1%
David Valentine 9/10 5780 days 1%
Birgit Haver 10/10 5780 days 1%
Ake Erlandsson 10/10 5782 days 1%
Nadine Schaee 10/10 5783 days 1%
Terry Phillips 8/10 5783 days 1%
Jeremy & Sarah Rind 10/10 5785 days 1%
Kevin and Teresa 8/10 5786 days 1%
S Luis Van Oler 9/10 5791 days 1%
Jess Mill 10/10 5792 days 1%
Samantha Piekuta 8/10 5795 days 1%
Annemiek and Rianne 10/10 5799 days 1%
John J 9/10 5800 days 1%
E.M. Prideaux 9/10 5800 days 1%
Stevens Frans 7/10 5803 days 1%
Bartlett nz 10/10 5803 days 1%
Sally Hall 8/10 5806 days 1%
Susi Schoetzler 8/10 5806 days 1%
Chung Family 10/10 5806 days 1%
marcusba 9/10 5829 days 1%
sophiep 9/10 5832 days 1%
marylus 10/10 5832 days 1%
Mike 7/10 5832 days 1%
joannaw 9/10 5833 days 1%
niekv 9/10 5833 days 1%
Linda Coats 10/10 5833 days 1%
Lynn Maguire 10/10 5834 days 1%
catdonjaime 9/10 5841 days 1%
carsteng 9/10 5842 days 1%
Artur D 9/10 5850 days 1%
Melanie Bielefeld 10/10 5850 days 1%
Douglas Beresford 9/10 5850 days 1%
Wolfgang Dittrich 10/10 5858 days 1%
Terry J 7/10 5858 days 1%
Chris Bulman 10/10 5859 days 1%
Alan Riley 10/10 5860 days 1%
Kathrin Thomas 10/10 5860 days 1%
Peattie 10/10 5860 days 1%
Shane and Kate Wilkinson 10/10 5870 days 1%
chessum 9/10 5878 days 1%
Anna 8/10 5878 days 1%
Evan 9/10 5909 days 1%
Suzanne 10/10 5909 days 1%
Debs NZ 10/10 5909 days 1%
bondd 9/10 5957 days 1%
brianp 10/10 5964 days 1%
andriesk 8/10 5974 days 1%
steph_m 8/10 6062 days 1%
Amy_B 3/10 6076 days 1%
TillE412 10/10 6076 days 1%
MiepS 8/10 6080 days 1%
SSheil 10/10 6080 days 1%
DirkGermany 10/10 6087 days 1%
ginekek 10/10 6092 days 1%
rosil 7/10 6092 days 1%
DC Melbourne 9/10 6095 days 1%
Martina Bumiller 7/10 6097 days 1%
Barry Treve 10/10 6099 days 1%
JanetM 10/10 6104 days 1%
JanW 7/10 6104 days 1%
Rissmann 10/10 6108 days 1%
Benzedi 10/10 6110 days 1%
BrunoG 7/10 6110 days 1%
Barry Smith 7/10 6112 days 1%
Johannes & Jopke Fokkema 8/10 6112 days 1%
Francesca Sabat 10/10 6114 days 1%
Steve 9/10 6126 days 1%
winter_uk 10/10 6135 days 1%
Bronwyn 9/10 6136 days 1%
purplekat99 10/10 6213 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Punakaiki Pancake Rocks and Blowholes does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

0.74% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

93%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.