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Ranking Score Explained

Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Punakaiki Pancake Rocks and Blowholes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

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Cymen Crick's avatar

Cymen Crick

Rankers Owner

Punakaiki Pancake Rocks and Blowholes

Valid Reviews

439 Valid Reviews

The Punakaiki Pancake Rocks and Blowholes experience has a total of 441 reviews. There are 439 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 439 valid reviews:

Rating Count Percentage
10/10 174
40%
9/10 130
30%
8/10 79
18%
7/10 34
8%
6/10 12
3%
5/10 4
1%
4/10 4
1%
3/10 2
0%
2/10 0
0%
1/10 0
0%

88.70% Average

The raw data average (mean) for all the Punakaiki Pancake Rocks and Blowholes valid reviews is 88.70% and is based on 439 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

400 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 439 valid reviews, the experience has 400 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 400 face-to-face reviews:

Rating Count Percentage
10/10 154
39%
9/10 122
31%
8/10 74
19%
7/10 30
8%
6/10 11
3%
5/10 3
1%
4/10 4
1%
3/10 2
1%
2/10 0
0%
1/10 0
0%

88.58% Average

The raw data average (mean) for all the Punakaiki Pancake Rocks and Blowholes face-to-face reviews is 88.58% and is based on 400 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

90.54%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Mike Fricker 10/10 362 days 100%
Kumar 10/10 1517 days 11%
Richard Clapton 9/10 2067 days 5%
Mike Fricker 10/10 2371 days 4%
Melinda Pyke 10/10 2401 days 4%
Katrina 7/10 2674 days 3%
Romy de Boer 9/10 2700 days 3%
Jan Christoph 10/10 2702 days 3%
Shan 9/10 2704 days 3%
Hannibal Winther 9/10 2710 days 3%
Y Atkinson 10/10 2953 days 3%
Fredrik Lundberg 10/10 2961 days 3%
Michelle Ryan 7/10 2965 days 3%
Jocelyn Booy 10/10 2981 days 3%
Myriam Ackermann 9/10 2983 days 3%
Kevin Schlaarz 10/10 2987 days 3%
Leif Marienlund 9/10 2993 days 3%
Danielle 9/10 2998 days 3%
Emma Millett 8/10 3000 days 3%
Marjolen Klomphaler 8/10 3002 days 3%
Cornelia Timm 9/10 3002 days 3%
Filipe Santos 7/10 3029 days 3%
Marc Sanivan 8/10 3031 days 3%
Manu Liberta 10/10 3038 days 3%
Theresa Slaghekke 9/10 3041 days 3%
Patrick 9/10 3041 days 3%
Lieke vol Velde 7/10 3042 days 3%
Olde Vogel 7/10 3042 days 3%
Anouk Goemans 8/10 3044 days 3%
Alicia Speisekorn-Gil 9/10 3045 days 3%
Yee How 9/10 3046 days 3%
Joanne Woo 10/10 3046 days 3%
Anthony Terry 9/10 3047 days 3%
Susanne 8/10 3047 days 3%
Nicole Joersen 9/10 3048 days 3%
Matthus Groem 7/10 3048 days 2%
Jannika Cao 8/10 3051 days 3%
Pierre Landenne 10/10 3051 days 3%
Maarten 6/10 3051 days 2%
Luke 8/10 3054 days 3%
Sherrie Fox 7/10 3054 days 2%
Caroline Coudray 10/10 3055 days 3%
Cyril 8/10 3055 days 3%
Ramon Corbett 8/10 3064 days 3%
Pedro Cordeiru 9/10 3067 days 3%
Kirsty Smith 10/10 3071 days 3%
victor diego 9/10 3072 days 3%
Xavier 8/10 3074 days 3%
Viki Kent 10/10 3075 days 3%
Ross D 10/10 3075 days 3%
Bobbie Jones 8/10 3077 days 3%
Lea Celerier 10/10 3080 days 3%
Hazel Norman 10/10 3080 days 3%
Diego Casanova 9/10 3080 days 3%
Timothy Delaney 9/10 3244 days 2%
Jorg Muller 6/10 3282 days 2%
Wolfgang Ellenrieder 9/10 3289 days 2%
Jeremy Billy 9/10 3289 days 2%
Jean-Pierre Guillon 10/10 3289 days 2%
Matthiew Rey 5/10 3293 days 2%
Rebecca Grant 9/10 3297 days 2%
Jeff Barth 8/10 3297 days 2%
Constantin Goldberg 5/10 3297 days 2%
Gesa 5/10 3301 days 2%
Alvaro Rodriguez 8/10 3301 days 2%
Kirsten Helsgaun 9/10 3302 days 2%
Navina 9/10 3304 days 2%
Jael Disanto 10/10 3304 days 2%
Nico Neubauer 7/10 3305 days 2%
Bob Treitman 9/10 3306 days 2%
Helena 6/10 3307 days 2%
Lærke Hagelskjær 10/10 3307 days 2%
Clotilde Graziani 8/10 3312 days 2%
Rieke 10/10 3313 days 2%
Stephan Ophelders 7/10 3314 days 2%
S Black 10/10 3314 days 2%
Gae Saevane 7/10 3315 days 2%
Steve Barnwell 8/10 3315 days 2%
Kathi 10/10 3323 days 2%
Sandra 9/10 3325 days 2%
Lothen 10/10 3326 days 2%
Paul and Astrid 9/10 3327 days 2%
Chris 8/10 3333 days 2%
Pernilla Therkildsen 10/10 3339 days 2%
Karina Therkildsen 10/10 3339 days 2%
Felicity Fay 9/10 3343 days 2%
Dylan Scott 7/10 3348 days 2%
Audrey and Max 9/10 3357 days 2%
Brandon Patton 10/10 3357 days 2%
Ian Hortop 10/10 3359 days 2%
Matthew Hallowell 9/10 3361 days 2%
Wirth Pascal 4/10 3363 days 1%
Stefanie Giese 7/10 3364 days 2%
Stephan 9/10 3386 days 2%
Martin Bakker 9/10 3393 days 2%
Kelsey Austin 7/10 3395 days 2%
Ronja and Lena 10/10 3398 days 2%
Falko 9/10 3409 days 2%
Judy Rafferty 10/10 3432 days 2%
Ahmed Mohsen Aly 7/10 3435 days 2%
Dianne van der Wal 8/10 3542 days 2%
Sofie Jebsen 10/10 3670 days 1%
Vanessa 4/10 3671 days 1%
Ken 8/10 3671 days 1%
Jennifer Lerchbacher 9/10 3696 days 1%
Jurgen Moors 5/10 3699 days 1%
Finn and Melanie Lorbeer 10/10 3702 days 1%
David McIntosh 7/10 3716 days 1%
Manuela Opprecht 10/10 3720 days 1%
Andy Jobst 10/10 3771 days 1%
techno69 9/10 3831 days 1%
Moley 10/10 3893 days 1%
Richard 9/10 3924 days 1%
Anna Grafenstein 7/10 4011 days 1%
Nikolas Gut 10/10 4013 days 1%
Michele 10/10 4015 days 1%
Jacques Revel 9/10 4016 days 1%
Charlotte 8/10 4017 days 1%
Julien Joubert-Gaillard 8/10 4018 days 1%
Claudia Hillebrand 10/10 4019 days 1%
Julian Kuemme 9/10 4021 days 1%
Andrea Sole 6/10 4021 days 1%
Patricia Erni 10/10 4024 days 1%
Robert Erni 10/10 4024 days 1%
Manuel Bleiker 10/10 4024 days 1%
Marie Toulemonde 9/10 4025 days 1%
Mark 9/10 4028 days 1%
Stefan Glock 9/10 4029 days 1%
Laure Cops 8/10 4030 days 1%
Svenja Trubenbach 9/10 4030 days 1%
Helene Andersen 10/10 4041 days 1%
Tomas Shairi 8/10 4042 days 1%
Charlotte Casey 6/10 4042 days 0%
Vanessa 7/10 4043 days 1%
Jonas Hessel 10/10 4043 days 1%
Oliver Blackmore 9/10 4045 days 1%
Austin Johns 9/10 4048 days 1%
Sarah Christman 9/10 4048 days 1%
Stina Hultberg 10/10 4050 days 1%
Alexander Zimmer 9/10 4051 days 1%
Bex Hyland 10/10 4055 days 1%
Ann-Kathrin Wacker 9/10 4057 days 1%
Lena Wacker 8/10 4057 days 1%
Laura Metz 10/10 4059 days 1%
Hubertus Thost 10/10 4059 days 1%
Mirjam Betschart 10/10 4060 days 1%
Julie Robinson 4/10 4061 days 0%
Marion Busch 9/10 4061 days 1%
Glyn and Karen Farlow 10/10 4062 days 1%
Manuela Michelbach 8/10 4063 days 1%
Marius Hoffmann 9/10 4063 days 1%
Libby 9/10 4067 days 1%
Xavier 9/10 4067 days 1%
Luca Maria Willensrock 7/10 4068 days 0%
Sybille Willenbrock 10/10 4068 days 1%
Colin Billington 10/10 4068 days 1%
Ene Pold 10/10 4068 days 1%
Alex Sheldon 8/10 4071 days 1%
Bjoern 10/10 4073 days 1%
Viola 8/10 4073 days 1%
Lisbeth Sorum 7/10 4081 days 0%
Cameron Tarbotton 6/10 4081 days 0%
Andrea Hiemer 10/10 4081 days 1%
Angela Neville 10/10 4082 days 1%
Richard van den Bosch 6/10 4090 days 0%
Ina Daubenbuechel 10/10 4090 days 0%
Uta Dingebauer 9/10 4090 days 0%
Maya Bakker-deDreu 9/10 4095 days 0%
Stuart Wilson 10/10 4101 days 0%
Marine 10/10 4102 days 0%
Pioter Jurkowski 10/10 4105 days 0%
Emeline Dupre 10/10 4106 days 0%
Elizabeth 7/10 4107 days 0%
Jesse Farrell 8/10 4114 days 0%
Kim Maertens 9/10 4115 days 0%
Ariadna & Omer 6/10 4136 days 0%
Steve Warren 9/10 4197 days 0%
Azteca 10/10 4289 days 0%
hendrik king 9/10 4319 days 0%
Elizabeth Stenhouse 6/10 4380 days 1%
Christian Schumacher 10/10 4390 days 1%
Andreas Jarvel 7/10 4394 days 1%
Trine Ellegaard 7/10 4394 days 1%
Marla Fogh 7/10 4394 days 1%
Pete Wilson 9/10 4397 days 1%
Stientje van den Heuvel 8/10 4397 days 1%
Jiri van Straelper 9/10 4398 days 1%
Lea Scheuvens 9/10 4401 days 1%
Luise Fuchs 10/10 4401 days 1%
Anja S 9/10 4402 days 1%
Marcel 9/10 4404 days 1%
Wendy Hawkins 8/10 4406 days 1%
Roger Hawkins 9/10 4406 days 1%
Helen Dean 8/10 4411 days 1%
Lorna and Seb 10/10 4414 days 1%
Fernando Martin 8/10 4418 days 1%
Stefan AuRich 8/10 4419 days 1%
Jim 8/10 4422 days 1%
Enna Keet 8/10 4423 days 1%
Wendy Ward 10/10 4427 days 1%
Willem de Jong 10/10 4432 days 1%
John and Chris Creese 10/10 4434 days 1%
Sebastian and Peter Beate 10/10 4434 days 1%
Michal Maly 9/10 4437 days 1%
Hanneke P 9/10 4470 days 1%
Liam Day 9/10 4487 days 1%
M Booty 10/10 4488 days 1%
Andrea Wollmann 9/10 4488 days 1%
Jan 9/10 4489 days 1%
Lydia Holleman 8/10 4492 days 1%
Urs Kloter 9/10 4492 days 1%
Annie 10/10 4494 days 1%
John 10/10 4494 days 1%
Frans Derks 8/10 4494 days 1%
Abby Rushmer 8/10 4500 days 1%
Dio 8/10 4503 days 1%
Innes Martin 6/10 4505 days 1%
Auger 10/10 4508 days 1%
Auger 10/10 4508 days 1%
Alex Laidlaw 10/10 4508 days 1%
Oliver Kalmbach 9/10 4510 days 1%
Steve and Therese Dunne 8/10 4513 days 1%
Meryem Buchwitz 9/10 4514 days 1%
ORfam 8/10 4531 days 1%
Loesje 8/10 4592 days 1%
Travelgirl1274 10/10 4654 days 1%
Stuart Arrol 10/10 4741 days 1%
Green UK 9/10 4757 days 1%
Sally Gordie 10/10 4763 days 1%
Evelyn Mackie 10/10 4769 days 1%
Matthias Angela 9/10 4770 days 1%
M Robinson 10/10 4772 days 1%
Stephanie Spurr 8/10 4772 days 1%
J Jmal 10/10 4772 days 1%
Roy Barton 9/10 4773 days 1%
Tinne Cis 6/10 4773 days 1%
Fritschi 10/10 4778 days 1%
Lucy Duffy 10/10 4779 days 1%
Daniel Patricia 9/10 4779 days 1%
Fries 10/10 4785 days 1%
Rick Moth 9/10 4785 days 1%
Ian Bailey 10/10 4785 days 1%
Howell Davies 9/10 4785 days 1%
Baas 8/10 4785 days 1%
Gillian Rowe 10/10 4786 days 1%
Josef 9/10 4786 days 1%
Michael & Janet 9/10 4786 days 1%
Stam 8/10 4787 days 1%
Dieter Mangold 8/10 4788 days 1%
Eric Lombaard 10/10 4788 days 1%
Beat Kindler 9/10 4788 days 1%
Sabine & Stefan 10/10 4789 days 1%
Tadej Ferjan 9/10 4790 days 1%
Simon Fry 7/10 4790 days 1%
Cindy & Glen Kerunsky 10/10 4792 days 1%
Rainer Schnell 10/10 4797 days 1%
Steve Goodyear 8/10 4797 days 1%
Paul & Michelle Harmer 9/10 4798 days 1%
Clemens 8/10 4798 days 1%
Brian Frost 10/10 4799 days 1%
Marco Scheiber 9/10 4799 days 1%
Rocco Christian 8/10 4799 days 1%
Louis Smit 8/10 4800 days 1%
Jessica Lane 3/10 4802 days 0%
Carel 9/10 4802 days 1%
Tom Connis 10/10 4804 days 1%
Barrie Corless 8/10 4804 days 1%
pauls1892 10/10 4805 days 1%
Dean 8/10 4851 days 1%
Steve & Maggie 9/10 4868 days 1%
Dirk Faupel 9/10 4871 days 1%
Dirk Faupel 9/10 4871 days 1%
deJong 8/10 4871 days 1%
Ross Cooke 10/10 4874 days 1%
Gerard Crothers 10/10 4874 days 1%
Moniek Roelots 9/10 4874 days 1%
Sebastian 9/10 4876 days 1%
Christoph 10/10 4876 days 1%
Josh 9/10 4879 days 1%
Ray Coombe 10/10 4879 days 1%
Powerfamily 10/10 5020 days 1%
G Tulloch 9/10 5105 days 1%
Stephen Hunt 4/10 5107 days 1%
raceytracey 10/10 5111 days 1%
AJ van Pelt 10/10 5119 days 1%
Prideaux 10/10 5121 days 1%
John & Lorraine 8/10 5121 days 1%
Stefan Schmitz 8/10 5124 days 1%
Mr & Mrs Palmer 9/10 5128 days 1%
Oppenoorth 9/10 5130 days 1%
bryfrance 10/10 5132 days 1%
Steve & Pearl Baker 10/10 5132 days 1%
Jim & Rebecca 10/10 5134 days 1%
Tricia Goggin 9/10 5134 days 1%
Juerg & Denise Zuesli 10/10 5135 days 1%
K Dahmer 10/10 5135 days 1%
Chris & Anne Pearson 10/10 5136 days 1%
Gerstmann 10/10 5136 days 1%
Stephen Shearer 10/10 5139 days 1%
Zuur 9/10 5139 days 1%
Kai Eppink 8/10 5140 days 1%
Martin 10/10 5140 days 1%
Julia 10/10 5140 days 1%
Elise van Haastert 8/10 5141 days 1%
katjarege 9/10 5142 days 1%
Iko 9/10 5142 days 1%
Zenager 10/10 5143 days 1%
Ini & Cees 8/10 5144 days 1%
Kasten 10/10 5144 days 1%
Manu & Gabi 10/10 5147 days 1%
Rachel Gerrand 7/10 5147 days 1%
Chris Darlington 9/10 5150 days 1%
Thomas Reidinger 9/10 5156 days 1%
David Heads 8/10 5157 days 1%
Jennie McIver 6/10 5157 days 1%
Bahner 10/10 5158 days 1%
Marieke and Bert-Jan 9/10 5158 days 1%
Andy Martin 10/10 5159 days 1%
Nick Secker 8/10 5160 days 1%
Robert Cox 10/10 5161 days 1%
Ross Hughes 8/10 5161 days 1%
Glenn 10/10 5161 days 1%
Mike and Alice Powner 9/10 5161 days 1%
Julia 9/10 5162 days 1%
Webster 10/10 5163 days 1%
Dan Aldridge 8/10 5163 days 1%
Barbara 10/10 5163 days 1%
Robert Haidt 8/10 5163 days 1%
Gordon Daniels 8/10 5165 days 1%
Jane Hancock 8/10 5165 days 1%
Kay and Colin Yendole 10/10 5166 days 1%
Wijnhoven 10/10 5167 days 1%
Emma Wilkinson 9/10 5169 days 1%
Bruce & Bonnie Childs 8/10 5169 days 1%
Doris Neuber 10/10 5169 days 1%
Grada Anderson 10/10 5170 days 1%
Christian Foerster 10/10 5170 days 1%
Rissa W 10/10 5170 days 1%
dollimyxture 10/10 5201 days 1%
antrobdozer 10/10 5354 days 1%
Peter Aerborg 9/10 5443 days 1%
Phineas Smith-Fox 10/10 5443 days 1%
BelindaT 10/10 5454 days 1%
nuwee 9/10 5476 days 1%
saraswitzer 10/10 5476 days 1%
Quin 9/10 5476 days 1%
Don & Geraldine 9/10 5482 days 1%
Corine van Been 7/10 5489 days 1%
Kevin F 10/10 5489 days 1%
Brigitta Reil 9/10 5491 days 1%
Russ Turner 8/10 5493 days 1%
Keita-Karen Buchanan 10/10 5493 days 1%
Bowness 9/10 5494 days 1%
Margie Sammons 10/10 5495 days 1%
Jvjm Family 9/10 5495 days 1%
Ingrid Zell 8/10 5498 days 1%
Tom Bos 8/10 5502 days 1%
P.C Kool 9/10 5502 days 1%
Ian Watson 10/10 5508 days 1%
Main 10/10 5508 days 1%
Giaque 9/10 5513 days 1%
Yssel de Schepper 8/10 5513 days 1%
Claudia 10/10 5514 days 1%
Sheila Morgan 10/10 5516 days 1%
Harm Kraai 10/10 5516 days 1%
Marsden 10/10 5516 days 1%
Robertson 9/10 5517 days 1%
Wilbert Germ 10/10 5520 days 1%
Sue 10/10 5520 days 1%
Ronny 9/10 5521 days 1%
David Valentine 9/10 5529 days 1%
Birgit Haver 10/10 5529 days 1%
Ake Erlandsson 10/10 5531 days 1%
Nadine Schaee 10/10 5532 days 1%
Terry Phillips 8/10 5532 days 1%
Jeremy & Sarah Rind 10/10 5534 days 1%
Kevin and Teresa 8/10 5535 days 1%
S Luis Van Oler 9/10 5540 days 1%
Jess Mill 10/10 5541 days 1%
Samantha Piekuta 8/10 5544 days 1%
Annemiek and Rianne 10/10 5548 days 1%
John J 9/10 5549 days 1%
E.M. Prideaux 9/10 5549 days 1%
Stevens Frans 7/10 5552 days 1%
Bartlett nz 10/10 5552 days 1%
Sally Hall 8/10 5555 days 1%
Susi Schoetzler 8/10 5555 days 1%
Chung Family 10/10 5555 days 1%
marcusba 9/10 5578 days 1%
sophiep 9/10 5581 days 1%
marylus 10/10 5581 days 1%
Mike 7/10 5581 days 1%
joannaw 9/10 5582 days 1%
niekv 9/10 5582 days 1%
Linda Coats 10/10 5582 days 1%
Lynn Maguire 10/10 5583 days 1%
catdonjaime 9/10 5590 days 1%
carsteng 9/10 5591 days 1%
Artur D 9/10 5599 days 1%
Melanie Bielefeld 10/10 5599 days 1%
Douglas Beresford 9/10 5599 days 1%
Wolfgang Dittrich 10/10 5607 days 1%
Terry J 7/10 5607 days 1%
Chris Bulman 10/10 5608 days 1%
Alan Riley 10/10 5609 days 1%
Kathrin Thomas 10/10 5609 days 1%
Peattie 10/10 5609 days 1%
Shane and Kate Wilkinson 10/10 5619 days 1%
chessum 9/10 5627 days 1%
Anna 8/10 5627 days 1%
Evan 9/10 5658 days 1%
Suzanne 10/10 5658 days 1%
Debs NZ 10/10 5658 days 1%
bondd 9/10 5706 days 1%
brianp 10/10 5713 days 1%
andriesk 8/10 5723 days 1%
steph_m 8/10 5811 days 1%
Amy_B 3/10 5825 days 0%
TillE412 10/10 5825 days 1%
MiepS 8/10 5829 days 1%
SSheil 10/10 5829 days 1%
DirkGermany 10/10 5836 days 1%
ginekek 10/10 5841 days 1%
rosil 7/10 5841 days 1%
DC Melbourne 9/10 5844 days 1%
Martina Bumiller 7/10 5846 days 1%
Barry Treve 10/10 5848 days 1%
JanetM 10/10 5853 days 1%
JanW 7/10 5853 days 1%
Rissmann 10/10 5857 days 1%
Benzedi 10/10 5859 days 1%
BrunoG 7/10 5859 days 1%
Barry Smith 7/10 5861 days 1%
Johannes & Jopke Fokkema 8/10 5861 days 1%
Francesca Sabat 10/10 5863 days 1%
Steve 9/10 5875 days 1%
winter_uk 10/10 5884 days 1%
Bronwyn 9/10 5885 days 1%
purplekat99 10/10 5962 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Punakaiki Pancake Rocks and Blowholes does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

0.93% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

91%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.