Ranking Score Explained

Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Punakaiki Pancake Rocks and Blowholes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Punakaiki Pancake Rocks and Blowholes

Valid Reviews

439 Valid Reviews

The Punakaiki Pancake Rocks and Blowholes experience has a total of 441 reviews. There are 439 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 439 valid reviews:

Rating Count Percentage
10/10 174
40%
9/10 130
30%
8/10 79
18%
7/10 34
8%
6/10 12
3%
5/10 4
1%
4/10 4
1%
3/10 2
0%
2/10 0
0%
1/10 0
0%

88.70% Average

The raw data average (mean) for all the Punakaiki Pancake Rocks and Blowholes valid reviews is 88.70% and is based on 439 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

400 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 439 valid reviews, the experience has 400 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 400 face-to-face reviews:

Rating Count Percentage
10/10 154
39%
9/10 122
31%
8/10 74
19%
7/10 30
8%
6/10 11
3%
5/10 3
1%
4/10 4
1%
3/10 2
1%
2/10 0
0%
1/10 0
0%

88.58% Average

The raw data average (mean) for all the Punakaiki Pancake Rocks and Blowholes face-to-face reviews is 88.58% and is based on 400 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

90.56%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Mike Fricker 10/10 232 days 100%
Kumar 10/10 1387 days 16%
Richard Clapton 9/10 1937 days 5%
Mike Fricker 10/10 2241 days 4%
Melinda Pyke 10/10 2271 days 4%
Katrina 7/10 2545 days 3%
Romy de Boer 9/10 2570 days 4%
Jan Christoph 10/10 2572 days 4%
Shan 9/10 2574 days 4%
Hannibal Winther 9/10 2580 days 4%
Y Atkinson 10/10 2823 days 3%
Fredrik Lundberg 10/10 2831 days 3%
Michelle Ryan 7/10 2835 days 3%
Jocelyn Booy 10/10 2851 days 3%
Myriam Ackermann 9/10 2853 days 3%
Kevin Schlaarz 10/10 2857 days 3%
Leif Marienlund 9/10 2863 days 3%
Danielle 9/10 2868 days 3%
Emma Millett 8/10 2870 days 3%
Marjolen Klomphaler 8/10 2872 days 3%
Cornelia Timm 9/10 2872 days 3%
Filipe Santos 7/10 2899 days 3%
Marc Sanivan 8/10 2901 days 3%
Manu Liberta 10/10 2908 days 3%
Theresa Slaghekke 9/10 2911 days 3%
Patrick 9/10 2911 days 3%
Lieke vol Velde 7/10 2912 days 3%
Olde Vogel 7/10 2912 days 3%
Anouk Goemans 8/10 2914 days 3%
Alicia Speisekorn-Gil 9/10 2915 days 3%
Yee How 9/10 2916 days 3%
Joanne Woo 10/10 2916 days 3%
Anthony Terry 9/10 2917 days 3%
Susanne 8/10 2917 days 3%
Nicole Joersen 9/10 2918 days 3%
Matthus Groem 7/10 2918 days 3%
Jannika Cao 8/10 2921 days 3%
Pierre Landenne 10/10 2921 days 3%
Maarten 6/10 2921 days 3%
Luke 8/10 2924 days 3%
Sherrie Fox 7/10 2924 days 3%
Caroline Coudray 10/10 2925 days 3%
Cyril 8/10 2925 days 3%
Ramon Corbett 8/10 2934 days 3%
Pedro Cordeiru 9/10 2937 days 3%
Kirsty Smith 10/10 2941 days 3%
victor diego 9/10 2942 days 3%
Xavier 8/10 2944 days 3%
Viki Kent 10/10 2945 days 3%
Ross D 10/10 2945 days 3%
Bobbie Jones 8/10 2947 days 3%
Lea Celerier 10/10 2950 days 3%
Hazel Norman 10/10 2950 days 3%
Diego Casanova 9/10 2950 days 3%
Timothy Delaney 9/10 3114 days 3%
Jorg Muller 6/10 3152 days 2%
Wolfgang Ellenrieder 9/10 3159 days 2%
Jeremy Billy 9/10 3159 days 2%
Jean-Pierre Guillon 10/10 3159 days 2%
Matthiew Rey 5/10 3163 days 2%
Rebecca Grant 9/10 3167 days 2%
Jeff Barth 8/10 3167 days 2%
Constantin Goldberg 5/10 3167 days 2%
Gesa 5/10 3171 days 2%
Alvaro Rodriguez 8/10 3171 days 2%
Kirsten Helsgaun 9/10 3172 days 2%
Navina 9/10 3174 days 2%
Jael Disanto 10/10 3174 days 2%
Nico Neubauer 7/10 3175 days 2%
Bob Treitman 9/10 3176 days 2%
Helena 6/10 3177 days 2%
Lærke Hagelskjær 10/10 3177 days 2%
Clotilde Graziani 8/10 3182 days 2%
Rieke 10/10 3183 days 2%
Stephan Ophelders 7/10 3184 days 2%
S Black 10/10 3185 days 2%
Gae Saevane 7/10 3185 days 2%
Steve Barnwell 8/10 3185 days 2%
Kathi 10/10 3193 days 2%
Sandra 9/10 3195 days 2%
Lothen 10/10 3196 days 2%
Paul and Astrid 9/10 3197 days 2%
Chris 8/10 3203 days 2%
Pernilla Therkildsen 10/10 3209 days 2%
Karina Therkildsen 10/10 3209 days 2%
Felicity Fay 9/10 3213 days 2%
Dylan Scott 7/10 3218 days 2%
Audrey and Max 9/10 3227 days 2%
Brandon Patton 10/10 3227 days 2%
Ian Hortop 10/10 3229 days 2%
Matthew Hallowell 9/10 3231 days 2%
Wirth Pascal 4/10 3233 days 2%
Stefanie Giese 7/10 3234 days 2%
Stephan 9/10 3256 days 2%
Martin Bakker 9/10 3263 days 2%
Kelsey Austin 7/10 3265 days 2%
Ronja and Lena 10/10 3268 days 2%
Falko 9/10 3279 days 2%
Judy Rafferty 10/10 3302 days 2%
Ahmed Mohsen Aly 7/10 3305 days 2%
Dianne van der Wal 8/10 3412 days 2%
Sofie Jebsen 10/10 3540 days 2%
Vanessa 4/10 3541 days 1%
Ken 8/10 3541 days 2%
Jennifer Lerchbacher 9/10 3566 days 2%
Jurgen Moors 5/10 3569 days 1%
Finn and Melanie Lorbeer 10/10 3572 days 2%
David McIntosh 7/10 3586 days 1%
Manuela Opprecht 10/10 3590 days 2%
Andy Jobst 10/10 3641 days 1%
techno69 9/10 3702 days 1%
Moley 10/10 3763 days 1%
Richard 9/10 3794 days 1%
Anna Grafenstein 7/10 3881 days 1%
Nikolas Gut 10/10 3883 days 1%
Michele 10/10 3885 days 1%
Jacques Revel 9/10 3886 days 1%
Charlotte 8/10 3887 days 1%
Julien Joubert-Gaillard 8/10 3888 days 1%
Claudia Hillebrand 10/10 3889 days 1%
Julian Kuemme 9/10 3891 days 1%
Andrea Sole 6/10 3891 days 1%
Patricia Erni 10/10 3894 days 1%
Robert Erni 10/10 3894 days 1%
Manuel Bleiker 10/10 3894 days 1%
Marie Toulemonde 9/10 3895 days 1%
Mark 9/10 3898 days 1%
Stefan Glock 9/10 3899 days 1%
Laure Cops 8/10 3900 days 1%
Svenja Trubenbach 9/10 3900 days 1%
Helene Andersen 10/10 3911 days 1%
Tomas Shairi 8/10 3912 days 1%
Charlotte Casey 6/10 3912 days 1%
Vanessa 7/10 3913 days 1%
Jonas Hessel 10/10 3913 days 1%
Oliver Blackmore 9/10 3915 days 1%
Austin Johns 9/10 3918 days 1%
Sarah Christman 9/10 3918 days 1%
Stina Hultberg 10/10 3920 days 1%
Alexander Zimmer 9/10 3921 days 1%
Bex Hyland 10/10 3925 days 1%
Ann-Kathrin Wacker 9/10 3927 days 1%
Lena Wacker 8/10 3927 days 1%
Laura Metz 10/10 3929 days 1%
Hubertus Thost 10/10 3929 days 1%
Mirjam Betschart 10/10 3930 days 1%
Julie Robinson 4/10 3931 days 1%
Marion Busch 9/10 3931 days 1%
Glyn and Karen Farlow 10/10 3932 days 1%
Manuela Michelbach 8/10 3933 days 1%
Marius Hoffmann 9/10 3933 days 1%
Libby 9/10 3937 days 1%
Xavier 9/10 3937 days 1%
Luca Maria Willensrock 7/10 3938 days 1%
Sybille Willenbrock 10/10 3938 days 1%
Colin Billington 10/10 3938 days 1%
Ene Pold 10/10 3938 days 1%
Alex Sheldon 8/10 3941 days 1%
Bjoern 10/10 3943 days 1%
Viola 8/10 3943 days 1%
Lisbeth Sorum 7/10 3951 days 1%
Cameron Tarbotton 6/10 3951 days 1%
Andrea Hiemer 10/10 3951 days 1%
Angela Neville 10/10 3952 days 1%
Richard van den Bosch 6/10 3960 days 1%
Ina Daubenbuechel 10/10 3960 days 1%
Uta Dingebauer 9/10 3960 days 1%
Maya Bakker-deDreu 9/10 3965 days 1%
Stuart Wilson 10/10 3971 days 1%
Marine 10/10 3972 days 1%
Pioter Jurkowski 10/10 3975 days 1%
Emeline Dupre 10/10 3976 days 1%
Elizabeth 7/10 3977 days 1%
Jesse Farrell 8/10 3984 days 1%
Kim Maertens 9/10 3985 days 1%
Ariadna & Omer 6/10 4006 days 1%
Steve Warren 9/10 4067 days 1%
Azteca 10/10 4159 days 0%
hendrik king 9/10 4189 days 0%
Elizabeth Stenhouse 6/10 4250 days 0%
Christian Schumacher 10/10 4260 days 0%
Andreas Jarvel 7/10 4264 days 0%
Trine Ellegaard 7/10 4264 days 0%
Marla Fogh 7/10 4264 days 0%
Pete Wilson 9/10 4267 days 0%
Stientje van den Heuvel 8/10 4267 days 0%
Jiri van Straelper 9/10 4268 days 0%
Lea Scheuvens 9/10 4271 days 0%
Luise Fuchs 10/10 4271 days 0%
Anja S 9/10 4272 days 0%
Marcel 9/10 4274 days 0%
Wendy Hawkins 8/10 4276 days 0%
Roger Hawkins 9/10 4276 days 0%
Helen Dean 8/10 4281 days 0%
Lorna and Seb 10/10 4284 days 0%
Fernando Martin 8/10 4288 days 0%
Stefan AuRich 8/10 4289 days 0%
Jim 8/10 4292 days 0%
Enna Keet 8/10 4293 days 0%
Wendy Ward 10/10 4297 days 0%
Willem de Jong 10/10 4302 days 0%
John and Chris Creese 10/10 4304 days 0%
Sebastian and Peter Beate 10/10 4304 days 0%
Michal Maly 9/10 4307 days 0%
Hanneke P 9/10 4340 days 0%
Liam Day 9/10 4357 days 0%
M Booty 10/10 4358 days 0%
Andrea Wollmann 9/10 4358 days 0%
Jan 9/10 4359 days 0%
Lydia Holleman 8/10 4362 days 0%
Urs Kloter 9/10 4362 days 0%
Annie 10/10 4364 days 0%
John 10/10 4364 days 0%
Frans Derks 8/10 4364 days 0%
Abby Rushmer 8/10 4370 days 0%
Dio 8/10 4373 days 0%
Innes Martin 6/10 4375 days 0%
Auger 10/10 4378 days 0%
Auger 10/10 4378 days 0%
Alex Laidlaw 10/10 4378 days 0%
Oliver Kalmbach 9/10 4380 days 1%
Steve and Therese Dunne 8/10 4383 days 1%
Meryem Buchwitz 9/10 4384 days 1%
ORfam 8/10 4401 days 1%
Loesje 8/10 4462 days 1%
Travelgirl1274 10/10 4524 days 1%
Stuart Arrol 10/10 4611 days 1%
Green UK 9/10 4627 days 1%
Sally Gordie 10/10 4633 days 1%
Evelyn Mackie 10/10 4639 days 1%
Matthias Angela 9/10 4640 days 1%
M Robinson 10/10 4642 days 1%
Stephanie Spurr 8/10 4642 days 1%
J Jmal 10/10 4642 days 1%
Roy Barton 9/10 4643 days 1%
Tinne Cis 6/10 4643 days 1%
Fritschi 10/10 4648 days 1%
Lucy Duffy 10/10 4649 days 1%
Daniel Patricia 9/10 4649 days 1%
Fries 10/10 4655 days 1%
Rick Moth 9/10 4655 days 1%
Ian Bailey 10/10 4655 days 1%
Howell Davies 9/10 4655 days 1%
Baas 8/10 4655 days 1%
Gillian Rowe 10/10 4656 days 1%
Josef 9/10 4656 days 1%
Michael & Janet 9/10 4656 days 1%
Stam 8/10 4657 days 1%
Dieter Mangold 8/10 4658 days 1%
Eric Lombaard 10/10 4658 days 1%
Beat Kindler 9/10 4658 days 1%
Sabine & Stefan 10/10 4659 days 1%
Tadej Ferjan 9/10 4660 days 1%
Simon Fry 7/10 4660 days 1%
Cindy & Glen Kerunsky 10/10 4662 days 1%
Rainer Schnell 10/10 4667 days 1%
Steve Goodyear 8/10 4667 days 1%
Paul & Michelle Harmer 9/10 4668 days 1%
Clemens 8/10 4668 days 1%
Brian Frost 10/10 4669 days 1%
Marco Scheiber 9/10 4669 days 1%
Rocco Christian 8/10 4669 days 1%
Louis Smit 8/10 4670 days 1%
Jessica Lane 3/10 4672 days 1%
Carel 9/10 4672 days 1%
Tom Connis 10/10 4674 days 1%
Barrie Corless 8/10 4674 days 1%
pauls1892 10/10 4675 days 1%
Dean 8/10 4721 days 1%
Steve & Maggie 9/10 4738 days 1%
Dirk Faupel 9/10 4741 days 1%
Dirk Faupel 9/10 4741 days 1%
deJong 8/10 4741 days 1%
Ross Cooke 10/10 4744 days 1%
Gerard Crothers 10/10 4744 days 1%
Moniek Roelots 9/10 4744 days 1%
Sebastian 9/10 4746 days 1%
Christoph 10/10 4746 days 1%
Josh 9/10 4749 days 1%
Ray Coombe 10/10 4749 days 1%
Powerfamily 10/10 4890 days 1%
G Tulloch 9/10 4975 days 1%
Stephen Hunt 4/10 4977 days 1%
raceytracey 10/10 4981 days 1%
AJ van Pelt 10/10 4989 days 1%
Prideaux 10/10 4991 days 1%
John & Lorraine 8/10 4991 days 1%
Stefan Schmitz 8/10 4994 days 1%
Mr & Mrs Palmer 9/10 4998 days 1%
Oppenoorth 9/10 5000 days 1%
bryfrance 10/10 5002 days 1%
Steve & Pearl Baker 10/10 5002 days 1%
Jim & Rebecca 10/10 5004 days 1%
Tricia Goggin 9/10 5004 days 1%
Juerg & Denise Zuesli 10/10 5005 days 1%
K Dahmer 10/10 5005 days 1%
Chris & Anne Pearson 10/10 5006 days 1%
Gerstmann 10/10 5006 days 1%
Stephen Shearer 10/10 5009 days 1%
Zuur 9/10 5009 days 1%
Kai Eppink 8/10 5010 days 1%
Martin 10/10 5010 days 1%
Julia 10/10 5010 days 1%
Elise van Haastert 8/10 5011 days 1%
katjarege 9/10 5012 days 1%
Iko 9/10 5012 days 1%
Zenager 10/10 5013 days 1%
Ini & Cees 8/10 5014 days 1%
Kasten 10/10 5014 days 1%
Manu & Gabi 10/10 5017 days 1%
Rachel Gerrand 7/10 5017 days 1%
Chris Darlington 9/10 5020 days 1%
Thomas Reidinger 9/10 5026 days 1%
David Heads 8/10 5027 days 1%
Jennie McIver 6/10 5027 days 1%
Bahner 10/10 5028 days 1%
Marieke and Bert-Jan 9/10 5028 days 1%
Andy Martin 10/10 5029 days 1%
Nick Secker 8/10 5030 days 1%
Robert Cox 10/10 5031 days 1%
Ross Hughes 8/10 5031 days 1%
Glenn 10/10 5031 days 1%
Mike and Alice Powner 9/10 5031 days 1%
Julia 9/10 5032 days 1%
Webster 10/10 5033 days 1%
Dan Aldridge 8/10 5033 days 1%
Barbara 10/10 5033 days 1%
Robert Haidt 8/10 5033 days 1%
Gordon Daniels 8/10 5035 days 1%
Jane Hancock 8/10 5035 days 1%
Kay and Colin Yendole 10/10 5036 days 1%
Wijnhoven 10/10 5037 days 1%
Emma Wilkinson 9/10 5039 days 1%
Bruce & Bonnie Childs 8/10 5039 days 1%
Doris Neuber 10/10 5039 days 1%
Grada Anderson 10/10 5040 days 1%
Christian Foerster 10/10 5040 days 1%
Rissa W 10/10 5040 days 1%
dollimyxture 10/10 5071 days 1%
antrobdozer 10/10 5224 days 1%
Peter Aerborg 9/10 5313 days 1%
Phineas Smith-Fox 10/10 5313 days 1%
BelindaT 10/10 5324 days 1%
nuwee 9/10 5346 days 1%
saraswitzer 10/10 5346 days 1%
Quin 9/10 5346 days 1%
Don & Geraldine 9/10 5352 days 1%
Corine van Been 7/10 5359 days 1%
Kevin F 10/10 5359 days 1%
Brigitta Reil 9/10 5361 days 1%
Russ Turner 8/10 5363 days 1%
Keita-Karen Buchanan 10/10 5363 days 1%
Bowness 9/10 5364 days 1%
Margie Sammons 10/10 5365 days 1%
Jvjm Family 9/10 5365 days 1%
Ingrid Zell 8/10 5368 days 1%
Tom Bos 8/10 5372 days 1%
P.C Kool 9/10 5372 days 1%
Ian Watson 10/10 5378 days 1%
Main 10/10 5378 days 1%
Giaque 9/10 5383 days 1%
Yssel de Schepper 8/10 5383 days 1%
Claudia 10/10 5384 days 1%
Sheila Morgan 10/10 5386 days 1%
Harm Kraai 10/10 5386 days 1%
Marsden 10/10 5386 days 1%
Robertson 9/10 5387 days 1%
Wilbert Germ 10/10 5390 days 1%
Sue 10/10 5390 days 1%
Ronny 9/10 5391 days 1%
David Valentine 9/10 5399 days 1%
Birgit Haver 10/10 5399 days 1%
Ake Erlandsson 10/10 5401 days 1%
Nadine Schaee 10/10 5402 days 1%
Terry Phillips 8/10 5402 days 1%
Jeremy & Sarah Rind 10/10 5404 days 1%
Kevin and Teresa 8/10 5405 days 1%
S Luis Van Oler 9/10 5410 days 1%
Jess Mill 10/10 5411 days 1%
Samantha Piekuta 8/10 5414 days 1%
Annemiek and Rianne 10/10 5418 days 1%
John J 9/10 5419 days 1%
E.M. Prideaux 9/10 5419 days 1%
Stevens Frans 7/10 5422 days 1%
Bartlett nz 10/10 5422 days 1%
Sally Hall 8/10 5425 days 1%
Susi Schoetzler 8/10 5425 days 1%
Chung Family 10/10 5425 days 1%
marcusba 9/10 5448 days 1%
sophiep 9/10 5451 days 1%
marylus 10/10 5451 days 1%
Mike 7/10 5451 days 1%
joannaw 9/10 5452 days 1%
niekv 9/10 5452 days 1%
Linda Coats 10/10 5452 days 1%
Lynn Maguire 10/10 5453 days 1%
catdonjaime 9/10 5460 days 1%
carsteng 9/10 5461 days 1%
Artur D 9/10 5469 days 1%
Melanie Bielefeld 10/10 5469 days 1%
Douglas Beresford 9/10 5469 days 1%
Wolfgang Dittrich 10/10 5477 days 1%
Terry J 7/10 5477 days 1%
Chris Bulman 10/10 5478 days 1%
Alan Riley 10/10 5479 days 1%
Kathrin Thomas 10/10 5479 days 1%
Peattie 10/10 5479 days 1%
Shane and Kate Wilkinson 10/10 5489 days 1%
chessum 9/10 5497 days 1%
Anna 8/10 5497 days 1%
Evan 9/10 5528 days 1%
Suzanne 10/10 5528 days 1%
Debs NZ 10/10 5528 days 1%
bondd 9/10 5576 days 1%
brianp 10/10 5583 days 1%
andriesk 8/10 5593 days 1%
steph_m 8/10 5681 days 1%
Amy_B 3/10 5695 days 1%
TillE412 10/10 5695 days 1%
MiepS 8/10 5699 days 1%
SSheil 10/10 5699 days 1%
DirkGermany 10/10 5706 days 1%
ginekek 10/10 5711 days 1%
rosil 7/10 5711 days 1%
DC Melbourne 9/10 5714 days 1%
Martina Bumiller 7/10 5716 days 1%
Barry Treve 10/10 5718 days 1%
JanetM 10/10 5723 days 1%
JanW 7/10 5723 days 1%
Rissmann 10/10 5727 days 1%
Benzedi 10/10 5729 days 1%
BrunoG 7/10 5729 days 1%
Barry Smith 7/10 5731 days 1%
Johannes & Jopke Fokkema 8/10 5731 days 1%
Francesca Sabat 10/10 5733 days 1%
Steve 9/10 5745 days 1%
winter_uk 10/10 5754 days 1%
Bronwyn 9/10 5755 days 1%
purplekat99 10/10 5832 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Punakaiki Pancake Rocks and Blowholes does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

0.93% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

91%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.