Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Punakaiki Pancake Rocks and Blowholes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

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Cymen Crick

Rankers Owner

Punakaiki Pancake Rocks and Blowholes

Valid Reviews

439 Valid Reviews

The Punakaiki Pancake Rocks and Blowholes experience has a total of 441 reviews. There are 439 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 439 valid reviews:

Rating Count Percentage
10/10 174
40%
9/10 130
30%
8/10 79
18%
7/10 34
8%
6/10 12
3%
5/10 4
1%
4/10 4
1%
3/10 2
0%
2/10 0
0%
1/10 0
0%

88.70% Average

The raw data average (mean) for all the Punakaiki Pancake Rocks and Blowholes valid reviews is 88.70% and is based on 439 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

400 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 439 valid reviews, the experience has 400 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 400 face-to-face reviews:

Rating Count Percentage
10/10 154
39%
9/10 122
31%
8/10 74
19%
7/10 30
8%
6/10 11
3%
5/10 3
1%
4/10 4
1%
3/10 2
1%
2/10 0
0%
1/10 0
0%

88.58% Average

The raw data average (mean) for all the Punakaiki Pancake Rocks and Blowholes face-to-face reviews is 88.58% and is based on 400 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

90.66%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Mike Fricker 10/10 319 days 100%
Kumar 10/10 1474 days 13%
Richard Clapton 9/10 2024 days 5%
Mike Fricker 10/10 2328 days 4%
Melinda Pyke 10/10 2358 days 4%
Katrina 7/10 2631 days 3%
Romy de Boer 9/10 2657 days 4%
Jan Christoph 10/10 2659 days 4%
Shan 9/10 2661 days 4%
Hannibal Winther 9/10 2667 days 4%
Y Atkinson 10/10 2910 days 3%
Fredrik Lundberg 10/10 2918 days 3%
Michelle Ryan 7/10 2922 days 3%
Jocelyn Booy 10/10 2938 days 3%
Myriam Ackermann 9/10 2940 days 3%
Kevin Schlaarz 10/10 2944 days 3%
Leif Marienlund 9/10 2950 days 3%
Danielle 9/10 2955 days 3%
Emma Millett 8/10 2957 days 3%
Marjolen Klomphaler 8/10 2959 days 3%
Cornelia Timm 9/10 2959 days 3%
Filipe Santos 7/10 2986 days 3%
Marc Sanivan 8/10 2988 days 3%
Manu Liberta 10/10 2995 days 3%
Theresa Slaghekke 9/10 2998 days 3%
Patrick 9/10 2998 days 3%
Lieke vol Velde 7/10 2999 days 3%
Olde Vogel 7/10 2999 days 3%
Anouk Goemans 8/10 3001 days 3%
Alicia Speisekorn-Gil 9/10 3002 days 3%
Yee How 9/10 3003 days 3%
Joanne Woo 10/10 3003 days 3%
Anthony Terry 9/10 3004 days 3%
Susanne 8/10 3004 days 3%
Nicole Joersen 9/10 3005 days 3%
Matthus Groem 7/10 3005 days 3%
Jannika Cao 8/10 3008 days 3%
Pierre Landenne 10/10 3008 days 3%
Maarten 6/10 3008 days 2%
Luke 8/10 3011 days 3%
Sherrie Fox 7/10 3011 days 3%
Caroline Coudray 10/10 3012 days 3%
Cyril 8/10 3012 days 3%
Ramon Corbett 8/10 3021 days 3%
Pedro Cordeiru 9/10 3024 days 3%
Kirsty Smith 10/10 3028 days 3%
victor diego 9/10 3029 days 3%
Xavier 8/10 3031 days 3%
Viki Kent 10/10 3032 days 3%
Ross D 10/10 3032 days 3%
Bobbie Jones 8/10 3034 days 3%
Lea Celerier 10/10 3037 days 3%
Hazel Norman 10/10 3037 days 3%
Diego Casanova 9/10 3037 days 3%
Timothy Delaney 9/10 3201 days 2%
Jorg Muller 6/10 3239 days 2%
Wolfgang Ellenrieder 9/10 3246 days 2%
Jeremy Billy 9/10 3246 days 2%
Jean-Pierre Guillon 10/10 3246 days 2%
Matthiew Rey 5/10 3250 days 2%
Rebecca Grant 9/10 3254 days 2%
Jeff Barth 8/10 3254 days 2%
Constantin Goldberg 5/10 3254 days 2%
Gesa 5/10 3258 days 2%
Alvaro Rodriguez 8/10 3258 days 2%
Kirsten Helsgaun 9/10 3259 days 2%
Navina 9/10 3261 days 2%
Jael Disanto 10/10 3261 days 2%
Nico Neubauer 7/10 3262 days 2%
Bob Treitman 9/10 3263 days 2%
Helena 6/10 3264 days 2%
Lærke Hagelskjær 10/10 3264 days 2%
Clotilde Graziani 8/10 3269 days 2%
Rieke 10/10 3270 days 2%
Stephan Ophelders 7/10 3271 days 2%
S Black 10/10 3271 days 2%
Gae Saevane 7/10 3272 days 2%
Steve Barnwell 8/10 3272 days 2%
Kathi 10/10 3280 days 2%
Sandra 9/10 3282 days 2%
Lothen 10/10 3283 days 2%
Paul and Astrid 9/10 3284 days 2%
Chris 8/10 3290 days 2%
Pernilla Therkildsen 10/10 3296 days 2%
Karina Therkildsen 10/10 3296 days 2%
Felicity Fay 9/10 3300 days 2%
Dylan Scott 7/10 3305 days 2%
Audrey and Max 9/10 3314 days 2%
Brandon Patton 10/10 3314 days 2%
Ian Hortop 10/10 3316 days 2%
Matthew Hallowell 9/10 3318 days 2%
Wirth Pascal 4/10 3320 days 1%
Stefanie Giese 7/10 3321 days 2%
Stephan 9/10 3343 days 2%
Martin Bakker 9/10 3350 days 2%
Kelsey Austin 7/10 3352 days 2%
Ronja and Lena 10/10 3355 days 2%
Falko 9/10 3366 days 2%
Judy Rafferty 10/10 3389 days 2%
Ahmed Mohsen Aly 7/10 3392 days 2%
Dianne van der Wal 8/10 3499 days 2%
Sofie Jebsen 10/10 3627 days 2%
Vanessa 4/10 3628 days 1%
Ken 8/10 3628 days 2%
Jennifer Lerchbacher 9/10 3653 days 1%
Jurgen Moors 5/10 3656 days 1%
Finn and Melanie Lorbeer 10/10 3659 days 1%
David McIntosh 7/10 3673 days 1%
Manuela Opprecht 10/10 3677 days 1%
Andy Jobst 10/10 3728 days 1%
techno69 9/10 3788 days 1%
Moley 10/10 3850 days 1%
Richard 9/10 3881 days 1%
Anna Grafenstein 7/10 3968 days 1%
Nikolas Gut 10/10 3970 days 1%
Michele 10/10 3972 days 1%
Jacques Revel 9/10 3973 days 1%
Charlotte 8/10 3974 days 1%
Julien Joubert-Gaillard 8/10 3975 days 1%
Claudia Hillebrand 10/10 3976 days 1%
Julian Kuemme 9/10 3978 days 1%
Andrea Sole 6/10 3978 days 1%
Patricia Erni 10/10 3981 days 1%
Robert Erni 10/10 3981 days 1%
Manuel Bleiker 10/10 3981 days 1%
Marie Toulemonde 9/10 3982 days 1%
Mark 9/10 3985 days 1%
Stefan Glock 9/10 3986 days 1%
Laure Cops 8/10 3987 days 1%
Svenja Trubenbach 9/10 3987 days 1%
Helene Andersen 10/10 3998 days 1%
Tomas Shairi 8/10 3999 days 1%
Charlotte Casey 6/10 3999 days 1%
Vanessa 7/10 4000 days 1%
Jonas Hessel 10/10 4000 days 1%
Oliver Blackmore 9/10 4002 days 1%
Austin Johns 9/10 4005 days 1%
Sarah Christman 9/10 4005 days 1%
Stina Hultberg 10/10 4007 days 1%
Alexander Zimmer 9/10 4008 days 1%
Bex Hyland 10/10 4012 days 1%
Ann-Kathrin Wacker 9/10 4014 days 1%
Lena Wacker 8/10 4014 days 1%
Laura Metz 10/10 4016 days 1%
Hubertus Thost 10/10 4016 days 1%
Mirjam Betschart 10/10 4017 days 1%
Julie Robinson 4/10 4018 days 0%
Marion Busch 9/10 4018 days 1%
Glyn and Karen Farlow 10/10 4019 days 1%
Manuela Michelbach 8/10 4020 days 1%
Marius Hoffmann 9/10 4020 days 1%
Libby 9/10 4024 days 1%
Xavier 9/10 4024 days 1%
Luca Maria Willensrock 7/10 4025 days 1%
Sybille Willenbrock 10/10 4025 days 1%
Colin Billington 10/10 4025 days 1%
Ene Pold 10/10 4025 days 1%
Alex Sheldon 8/10 4028 days 1%
Bjoern 10/10 4030 days 1%
Viola 8/10 4030 days 1%
Lisbeth Sorum 7/10 4038 days 1%
Cameron Tarbotton 6/10 4038 days 1%
Andrea Hiemer 10/10 4038 days 1%
Angela Neville 10/10 4039 days 1%
Richard van den Bosch 6/10 4047 days 1%
Ina Daubenbuechel 10/10 4047 days 1%
Uta Dingebauer 9/10 4047 days 1%
Maya Bakker-deDreu 9/10 4052 days 1%
Stuart Wilson 10/10 4058 days 1%
Marine 10/10 4059 days 1%
Pioter Jurkowski 10/10 4062 days 1%
Emeline Dupre 10/10 4063 days 1%
Elizabeth 7/10 4064 days 1%
Jesse Farrell 8/10 4071 days 1%
Kim Maertens 9/10 4072 days 1%
Ariadna & Omer 6/10 4093 days 1%
Steve Warren 9/10 4154 days 0%
Azteca 10/10 4246 days 0%
hendrik king 9/10 4276 days 0%
Elizabeth Stenhouse 6/10 4337 days 0%
Christian Schumacher 10/10 4347 days 0%
Andreas Jarvel 7/10 4351 days 0%
Trine Ellegaard 7/10 4351 days 0%
Marla Fogh 7/10 4351 days 0%
Pete Wilson 9/10 4354 days 0%
Stientje van den Heuvel 8/10 4354 days 0%
Jiri van Straelper 9/10 4355 days 0%
Lea Scheuvens 9/10 4358 days 0%
Luise Fuchs 10/10 4358 days 0%
Anja S 9/10 4359 days 0%
Marcel 9/10 4361 days 0%
Wendy Hawkins 8/10 4363 days 0%
Roger Hawkins 9/10 4363 days 0%
Helen Dean 8/10 4368 days 0%
Lorna and Seb 10/10 4371 days 0%
Fernando Martin 8/10 4375 days 0%
Stefan AuRich 8/10 4376 days 0%
Jim 8/10 4379 days 0%
Enna Keet 8/10 4380 days 1%
Wendy Ward 10/10 4384 days 1%
Willem de Jong 10/10 4389 days 1%
John and Chris Creese 10/10 4391 days 1%
Sebastian and Peter Beate 10/10 4391 days 1%
Michal Maly 9/10 4394 days 1%
Hanneke P 9/10 4427 days 1%
Liam Day 9/10 4444 days 1%
M Booty 10/10 4445 days 1%
Andrea Wollmann 9/10 4445 days 1%
Jan 9/10 4446 days 1%
Lydia Holleman 8/10 4449 days 1%
Urs Kloter 9/10 4449 days 1%
Annie 10/10 4451 days 1%
John 10/10 4451 days 1%
Frans Derks 8/10 4451 days 1%
Abby Rushmer 8/10 4457 days 1%
Dio 8/10 4460 days 1%
Innes Martin 6/10 4462 days 1%
Auger 10/10 4465 days 1%
Auger 10/10 4465 days 1%
Alex Laidlaw 10/10 4465 days 1%
Oliver Kalmbach 9/10 4467 days 1%
Steve and Therese Dunne 8/10 4470 days 1%
Meryem Buchwitz 9/10 4471 days 1%
ORfam 8/10 4488 days 1%
Loesje 8/10 4549 days 1%
Travelgirl1274 10/10 4611 days 1%
Stuart Arrol 10/10 4698 days 1%
Green UK 9/10 4714 days 1%
Sally Gordie 10/10 4720 days 1%
Evelyn Mackie 10/10 4726 days 1%
Matthias Angela 9/10 4727 days 1%
M Robinson 10/10 4729 days 1%
Stephanie Spurr 8/10 4729 days 1%
J Jmal 10/10 4729 days 1%
Roy Barton 9/10 4730 days 1%
Tinne Cis 6/10 4730 days 1%
Fritschi 10/10 4735 days 1%
Lucy Duffy 10/10 4736 days 1%
Daniel Patricia 9/10 4736 days 1%
Fries 10/10 4742 days 1%
Rick Moth 9/10 4742 days 1%
Ian Bailey 10/10 4742 days 1%
Howell Davies 9/10 4742 days 1%
Baas 8/10 4742 days 1%
Gillian Rowe 10/10 4743 days 1%
Josef 9/10 4743 days 1%
Michael & Janet 9/10 4743 days 1%
Stam 8/10 4744 days 1%
Dieter Mangold 8/10 4745 days 1%
Eric Lombaard 10/10 4745 days 1%
Beat Kindler 9/10 4745 days 1%
Sabine & Stefan 10/10 4746 days 1%
Tadej Ferjan 9/10 4747 days 1%
Simon Fry 7/10 4747 days 1%
Cindy & Glen Kerunsky 10/10 4749 days 1%
Rainer Schnell 10/10 4754 days 1%
Steve Goodyear 8/10 4754 days 1%
Paul & Michelle Harmer 9/10 4755 days 1%
Clemens 8/10 4755 days 1%
Brian Frost 10/10 4756 days 1%
Marco Scheiber 9/10 4756 days 1%
Rocco Christian 8/10 4756 days 1%
Louis Smit 8/10 4757 days 1%
Jessica Lane 3/10 4759 days 1%
Carel 9/10 4759 days 1%
Tom Connis 10/10 4761 days 1%
Barrie Corless 8/10 4761 days 1%
pauls1892 10/10 4762 days 1%
Dean 8/10 4808 days 1%
Steve & Maggie 9/10 4825 days 1%
Dirk Faupel 9/10 4828 days 1%
Dirk Faupel 9/10 4828 days 1%
deJong 8/10 4828 days 1%
Ross Cooke 10/10 4831 days 1%
Gerard Crothers 10/10 4831 days 1%
Moniek Roelots 9/10 4831 days 1%
Sebastian 9/10 4833 days 1%
Christoph 10/10 4833 days 1%
Josh 9/10 4836 days 1%
Ray Coombe 10/10 4836 days 1%
Powerfamily 10/10 4977 days 1%
G Tulloch 9/10 5062 days 1%
Stephen Hunt 4/10 5064 days 1%
raceytracey 10/10 5068 days 1%
AJ van Pelt 10/10 5076 days 1%
Prideaux 10/10 5078 days 1%
John & Lorraine 8/10 5078 days 1%
Stefan Schmitz 8/10 5081 days 1%
Mr & Mrs Palmer 9/10 5085 days 1%
Oppenoorth 9/10 5087 days 1%
bryfrance 10/10 5089 days 1%
Steve & Pearl Baker 10/10 5089 days 1%
Jim & Rebecca 10/10 5091 days 1%
Tricia Goggin 9/10 5091 days 1%
Juerg & Denise Zuesli 10/10 5092 days 1%
K Dahmer 10/10 5092 days 1%
Chris & Anne Pearson 10/10 5093 days 1%
Gerstmann 10/10 5093 days 1%
Stephen Shearer 10/10 5096 days 1%
Zuur 9/10 5096 days 1%
Kai Eppink 8/10 5097 days 1%
Martin 10/10 5097 days 1%
Julia 10/10 5097 days 1%
Elise van Haastert 8/10 5098 days 1%
katjarege 9/10 5099 days 1%
Iko 9/10 5099 days 1%
Zenager 10/10 5100 days 1%
Ini & Cees 8/10 5101 days 1%
Kasten 10/10 5101 days 1%
Manu & Gabi 10/10 5104 days 1%
Rachel Gerrand 7/10 5104 days 1%
Chris Darlington 9/10 5107 days 1%
Thomas Reidinger 9/10 5113 days 1%
David Heads 8/10 5114 days 1%
Jennie McIver 6/10 5114 days 1%
Bahner 10/10 5115 days 1%
Marieke and Bert-Jan 9/10 5115 days 1%
Andy Martin 10/10 5116 days 1%
Nick Secker 8/10 5117 days 1%
Robert Cox 10/10 5118 days 1%
Ross Hughes 8/10 5118 days 1%
Glenn 10/10 5118 days 1%
Mike and Alice Powner 9/10 5118 days 1%
Julia 9/10 5119 days 1%
Webster 10/10 5120 days 1%
Dan Aldridge 8/10 5120 days 1%
Barbara 10/10 5120 days 1%
Robert Haidt 8/10 5120 days 1%
Gordon Daniels 8/10 5122 days 1%
Jane Hancock 8/10 5122 days 1%
Kay and Colin Yendole 10/10 5123 days 1%
Wijnhoven 10/10 5124 days 1%
Emma Wilkinson 9/10 5126 days 1%
Bruce & Bonnie Childs 8/10 5126 days 1%
Doris Neuber 10/10 5126 days 1%
Grada Anderson 10/10 5127 days 1%
Christian Foerster 10/10 5127 days 1%
Rissa W 10/10 5127 days 1%
dollimyxture 10/10 5158 days 1%
antrobdozer 10/10 5311 days 1%
Peter Aerborg 9/10 5400 days 1%
Phineas Smith-Fox 10/10 5400 days 1%
BelindaT 10/10 5411 days 1%
nuwee 9/10 5433 days 1%
saraswitzer 10/10 5433 days 1%
Quin 9/10 5433 days 1%
Don & Geraldine 9/10 5439 days 1%
Corine van Been 7/10 5446 days 1%
Kevin F 10/10 5446 days 1%
Brigitta Reil 9/10 5448 days 1%
Russ Turner 8/10 5450 days 1%
Keita-Karen Buchanan 10/10 5450 days 1%
Bowness 9/10 5451 days 1%
Margie Sammons 10/10 5452 days 1%
Jvjm Family 9/10 5452 days 1%
Ingrid Zell 8/10 5455 days 1%
Tom Bos 8/10 5459 days 1%
P.C Kool 9/10 5459 days 1%
Ian Watson 10/10 5465 days 1%
Main 10/10 5465 days 1%
Giaque 9/10 5470 days 1%
Yssel de Schepper 8/10 5470 days 1%
Claudia 10/10 5471 days 1%
Sheila Morgan 10/10 5473 days 1%
Harm Kraai 10/10 5473 days 1%
Marsden 10/10 5473 days 1%
Robertson 9/10 5474 days 1%
Wilbert Germ 10/10 5477 days 1%
Sue 10/10 5477 days 1%
Ronny 9/10 5478 days 1%
David Valentine 9/10 5486 days 1%
Birgit Haver 10/10 5486 days 1%
Ake Erlandsson 10/10 5488 days 1%
Nadine Schaee 10/10 5489 days 1%
Terry Phillips 8/10 5489 days 1%
Jeremy & Sarah Rind 10/10 5491 days 1%
Kevin and Teresa 8/10 5492 days 1%
S Luis Van Oler 9/10 5497 days 1%
Jess Mill 10/10 5498 days 1%
Samantha Piekuta 8/10 5501 days 1%
Annemiek and Rianne 10/10 5505 days 1%
John J 9/10 5506 days 1%
E.M. Prideaux 9/10 5506 days 1%
Stevens Frans 7/10 5509 days 1%
Bartlett nz 10/10 5509 days 1%
Sally Hall 8/10 5512 days 1%
Susi Schoetzler 8/10 5512 days 1%
Chung Family 10/10 5512 days 1%
marcusba 9/10 5535 days 1%
sophiep 9/10 5538 days 1%
marylus 10/10 5538 days 1%
Mike 7/10 5538 days 1%
joannaw 9/10 5539 days 1%
niekv 9/10 5539 days 1%
Linda Coats 10/10 5539 days 1%
Lynn Maguire 10/10 5540 days 1%
catdonjaime 9/10 5547 days 1%
carsteng 9/10 5548 days 1%
Artur D 9/10 5556 days 1%
Melanie Bielefeld 10/10 5556 days 1%
Douglas Beresford 9/10 5556 days 1%
Wolfgang Dittrich 10/10 5564 days 1%
Terry J 7/10 5564 days 1%
Chris Bulman 10/10 5565 days 1%
Alan Riley 10/10 5566 days 1%
Kathrin Thomas 10/10 5566 days 1%
Peattie 10/10 5566 days 1%
Shane and Kate Wilkinson 10/10 5576 days 1%
chessum 9/10 5584 days 1%
Anna 8/10 5584 days 1%
Evan 9/10 5615 days 1%
Suzanne 10/10 5615 days 1%
Debs NZ 10/10 5615 days 1%
bondd 9/10 5663 days 1%
brianp 10/10 5670 days 1%
andriesk 8/10 5680 days 1%
steph_m 8/10 5768 days 1%
Amy_B 3/10 5782 days 1%
TillE412 10/10 5782 days 1%
MiepS 8/10 5786 days 1%
SSheil 10/10 5786 days 1%
DirkGermany 10/10 5793 days 1%
ginekek 10/10 5798 days 1%
rosil 7/10 5798 days 1%
DC Melbourne 9/10 5801 days 1%
Martina Bumiller 7/10 5803 days 1%
Barry Treve 10/10 5805 days 1%
JanetM 10/10 5810 days 1%
JanW 7/10 5810 days 1%
Rissmann 10/10 5814 days 1%
Benzedi 10/10 5816 days 1%
BrunoG 7/10 5816 days 1%
Barry Smith 7/10 5818 days 1%
Johannes & Jopke Fokkema 8/10 5818 days 1%
Francesca Sabat 10/10 5820 days 1%
Steve 9/10 5832 days 1%
winter_uk 10/10 5841 days 1%
Bronwyn 9/10 5842 days 1%
purplekat99 10/10 5919 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Punakaiki Pancake Rocks and Blowholes does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

0.91% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

92%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.