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Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Punakaiki Pancake Rocks and Blowholes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Punakaiki Pancake Rocks and Blowholes

Valid Reviews

439 Valid Reviews

The Punakaiki Pancake Rocks and Blowholes experience has a total of 441 reviews. There are 439 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 439 valid reviews:

Rating Count Percentage
10/10 174
40%
9/10 130
30%
8/10 79
18%
7/10 34
8%
6/10 12
3%
5/10 4
1%
4/10 4
1%
3/10 2
0%
2/10 0
0%
1/10 0
0%

88.70% Average

The raw data average (mean) for all the Punakaiki Pancake Rocks and Blowholes valid reviews is 88.70% and is based on 439 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

400 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 439 valid reviews, the experience has 400 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 400 face-to-face reviews:

Rating Count Percentage
10/10 154
39%
9/10 122
31%
8/10 74
19%
7/10 30
8%
6/10 11
3%
5/10 3
1%
4/10 4
1%
3/10 2
1%
2/10 0
0%
1/10 0
0%

88.58% Average

The raw data average (mean) for all the Punakaiki Pancake Rocks and Blowholes face-to-face reviews is 88.58% and is based on 400 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

90.57%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Mike Fricker 10/10 264 days 100%
Kumar 10/10 1419 days 15%
Richard Clapton 9/10 1969 days 5%
Mike Fricker 10/10 2273 days 4%
Melinda Pyke 10/10 2303 days 4%
Katrina 7/10 2577 days 3%
Romy de Boer 9/10 2602 days 4%
Jan Christoph 10/10 2604 days 4%
Shan 9/10 2606 days 4%
Hannibal Winther 9/10 2612 days 4%
Y Atkinson 10/10 2855 days 3%
Fredrik Lundberg 10/10 2863 days 3%
Michelle Ryan 7/10 2867 days 3%
Jocelyn Booy 10/10 2883 days 3%
Myriam Ackermann 9/10 2885 days 3%
Kevin Schlaarz 10/10 2889 days 3%
Leif Marienlund 9/10 2895 days 3%
Danielle 9/10 2900 days 3%
Emma Millett 8/10 2902 days 3%
Marjolen Klomphaler 8/10 2904 days 3%
Cornelia Timm 9/10 2904 days 3%
Filipe Santos 7/10 2931 days 3%
Marc Sanivan 8/10 2933 days 3%
Manu Liberta 10/10 2940 days 3%
Theresa Slaghekke 9/10 2943 days 3%
Patrick 9/10 2943 days 3%
Lieke vol Velde 7/10 2944 days 3%
Olde Vogel 7/10 2944 days 3%
Anouk Goemans 8/10 2946 days 3%
Alicia Speisekorn-Gil 9/10 2947 days 3%
Yee How 9/10 2948 days 3%
Joanne Woo 10/10 2948 days 3%
Anthony Terry 9/10 2949 days 3%
Susanne 8/10 2949 days 3%
Nicole Joersen 9/10 2950 days 3%
Matthus Groem 7/10 2950 days 3%
Jannika Cao 8/10 2953 days 3%
Pierre Landenne 10/10 2953 days 3%
Maarten 6/10 2953 days 2%
Luke 8/10 2956 days 3%
Sherrie Fox 7/10 2956 days 3%
Caroline Coudray 10/10 2957 days 3%
Cyril 8/10 2957 days 3%
Ramon Corbett 8/10 2966 days 3%
Pedro Cordeiru 9/10 2969 days 3%
Kirsty Smith 10/10 2973 days 3%
victor diego 9/10 2974 days 3%
Xavier 8/10 2976 days 3%
Viki Kent 10/10 2977 days 3%
Ross D 10/10 2977 days 3%
Bobbie Jones 8/10 2979 days 3%
Lea Celerier 10/10 2982 days 3%
Hazel Norman 10/10 2982 days 3%
Diego Casanova 9/10 2982 days 3%
Timothy Delaney 9/10 3146 days 2%
Jorg Muller 6/10 3184 days 2%
Wolfgang Ellenrieder 9/10 3191 days 2%
Jeremy Billy 9/10 3191 days 2%
Jean-Pierre Guillon 10/10 3191 days 2%
Matthiew Rey 5/10 3195 days 2%
Rebecca Grant 9/10 3199 days 2%
Jeff Barth 8/10 3199 days 2%
Constantin Goldberg 5/10 3199 days 2%
Gesa 5/10 3203 days 2%
Alvaro Rodriguez 8/10 3203 days 2%
Kirsten Helsgaun 9/10 3204 days 2%
Navina 9/10 3206 days 2%
Jael Disanto 10/10 3206 days 2%
Nico Neubauer 7/10 3207 days 2%
Bob Treitman 9/10 3208 days 2%
Helena 6/10 3209 days 2%
Lærke Hagelskjær 10/10 3209 days 2%
Clotilde Graziani 8/10 3214 days 2%
Rieke 10/10 3215 days 2%
Stephan Ophelders 7/10 3216 days 2%
S Black 10/10 3217 days 2%
Gae Saevane 7/10 3217 days 2%
Steve Barnwell 8/10 3217 days 2%
Kathi 10/10 3225 days 2%
Sandra 9/10 3227 days 2%
Lothen 10/10 3228 days 2%
Paul and Astrid 9/10 3229 days 2%
Chris 8/10 3235 days 2%
Pernilla Therkildsen 10/10 3241 days 2%
Karina Therkildsen 10/10 3241 days 2%
Felicity Fay 9/10 3245 days 2%
Dylan Scott 7/10 3250 days 2%
Audrey and Max 9/10 3259 days 2%
Brandon Patton 10/10 3259 days 2%
Ian Hortop 10/10 3261 days 2%
Matthew Hallowell 9/10 3263 days 2%
Wirth Pascal 4/10 3265 days 1%
Stefanie Giese 7/10 3266 days 2%
Stephan 9/10 3288 days 2%
Martin Bakker 9/10 3295 days 2%
Kelsey Austin 7/10 3297 days 2%
Ronja and Lena 10/10 3300 days 2%
Falko 9/10 3311 days 2%
Judy Rafferty 10/10 3334 days 2%
Ahmed Mohsen Aly 7/10 3337 days 2%
Dianne van der Wal 8/10 3444 days 2%
Sofie Jebsen 10/10 3572 days 2%
Vanessa 4/10 3573 days 1%
Ken 8/10 3573 days 2%
Jennifer Lerchbacher 9/10 3598 days 2%
Jurgen Moors 5/10 3601 days 1%
Finn and Melanie Lorbeer 10/10 3604 days 2%
David McIntosh 7/10 3618 days 1%
Manuela Opprecht 10/10 3622 days 2%
Andy Jobst 10/10 3673 days 1%
techno69 9/10 3734 days 1%
Moley 10/10 3795 days 1%
Richard 9/10 3826 days 1%
Anna Grafenstein 7/10 3913 days 1%
Nikolas Gut 10/10 3915 days 1%
Michele 10/10 3917 days 1%
Jacques Revel 9/10 3918 days 1%
Charlotte 8/10 3919 days 1%
Julien Joubert-Gaillard 8/10 3920 days 1%
Claudia Hillebrand 10/10 3921 days 1%
Julian Kuemme 9/10 3923 days 1%
Andrea Sole 6/10 3923 days 1%
Patricia Erni 10/10 3926 days 1%
Robert Erni 10/10 3926 days 1%
Manuel Bleiker 10/10 3926 days 1%
Marie Toulemonde 9/10 3927 days 1%
Mark 9/10 3930 days 1%
Stefan Glock 9/10 3931 days 1%
Laure Cops 8/10 3932 days 1%
Svenja Trubenbach 9/10 3932 days 1%
Helene Andersen 10/10 3943 days 1%
Tomas Shairi 8/10 3944 days 1%
Charlotte Casey 6/10 3944 days 1%
Vanessa 7/10 3945 days 1%
Jonas Hessel 10/10 3945 days 1%
Oliver Blackmore 9/10 3947 days 1%
Austin Johns 9/10 3950 days 1%
Sarah Christman 9/10 3950 days 1%
Stina Hultberg 10/10 3952 days 1%
Alexander Zimmer 9/10 3953 days 1%
Bex Hyland 10/10 3957 days 1%
Ann-Kathrin Wacker 9/10 3959 days 1%
Lena Wacker 8/10 3959 days 1%
Laura Metz 10/10 3961 days 1%
Hubertus Thost 10/10 3961 days 1%
Mirjam Betschart 10/10 3962 days 1%
Julie Robinson 4/10 3963 days 1%
Marion Busch 9/10 3963 days 1%
Glyn and Karen Farlow 10/10 3964 days 1%
Manuela Michelbach 8/10 3965 days 1%
Marius Hoffmann 9/10 3965 days 1%
Libby 9/10 3969 days 1%
Xavier 9/10 3969 days 1%
Luca Maria Willensrock 7/10 3970 days 1%
Sybille Willenbrock 10/10 3970 days 1%
Colin Billington 10/10 3970 days 1%
Ene Pold 10/10 3970 days 1%
Alex Sheldon 8/10 3973 days 1%
Bjoern 10/10 3975 days 1%
Viola 8/10 3975 days 1%
Lisbeth Sorum 7/10 3983 days 1%
Cameron Tarbotton 6/10 3983 days 1%
Andrea Hiemer 10/10 3983 days 1%
Angela Neville 10/10 3984 days 1%
Richard van den Bosch 6/10 3992 days 1%
Ina Daubenbuechel 10/10 3992 days 1%
Uta Dingebauer 9/10 3992 days 1%
Maya Bakker-deDreu 9/10 3997 days 1%
Stuart Wilson 10/10 4003 days 1%
Marine 10/10 4004 days 1%
Pioter Jurkowski 10/10 4007 days 1%
Emeline Dupre 10/10 4008 days 1%
Elizabeth 7/10 4009 days 1%
Jesse Farrell 8/10 4016 days 1%
Kim Maertens 9/10 4017 days 1%
Ariadna & Omer 6/10 4038 days 1%
Steve Warren 9/10 4099 days 1%
Azteca 10/10 4191 days 0%
hendrik king 9/10 4221 days 0%
Elizabeth Stenhouse 6/10 4282 days 0%
Christian Schumacher 10/10 4292 days 0%
Andreas Jarvel 7/10 4296 days 0%
Trine Ellegaard 7/10 4296 days 0%
Marla Fogh 7/10 4296 days 0%
Pete Wilson 9/10 4299 days 0%
Stientje van den Heuvel 8/10 4299 days 0%
Jiri van Straelper 9/10 4300 days 0%
Lea Scheuvens 9/10 4303 days 0%
Luise Fuchs 10/10 4303 days 0%
Anja S 9/10 4304 days 0%
Marcel 9/10 4306 days 0%
Wendy Hawkins 8/10 4308 days 0%
Roger Hawkins 9/10 4308 days 0%
Helen Dean 8/10 4313 days 0%
Lorna and Seb 10/10 4316 days 0%
Fernando Martin 8/10 4320 days 0%
Stefan AuRich 8/10 4321 days 0%
Jim 8/10 4324 days 0%
Enna Keet 8/10 4325 days 0%
Wendy Ward 10/10 4329 days 0%
Willem de Jong 10/10 4334 days 0%
John and Chris Creese 10/10 4336 days 0%
Sebastian and Peter Beate 10/10 4336 days 0%
Michal Maly 9/10 4339 days 0%
Hanneke P 9/10 4372 days 0%
Liam Day 9/10 4389 days 1%
M Booty 10/10 4390 days 1%
Andrea Wollmann 9/10 4390 days 1%
Jan 9/10 4391 days 1%
Lydia Holleman 8/10 4394 days 1%
Urs Kloter 9/10 4394 days 1%
Annie 10/10 4396 days 1%
John 10/10 4396 days 1%
Frans Derks 8/10 4396 days 1%
Abby Rushmer 8/10 4402 days 1%
Dio 8/10 4405 days 1%
Innes Martin 6/10 4407 days 1%
Auger 10/10 4410 days 1%
Auger 10/10 4410 days 1%
Alex Laidlaw 10/10 4410 days 1%
Oliver Kalmbach 9/10 4412 days 1%
Steve and Therese Dunne 8/10 4415 days 1%
Meryem Buchwitz 9/10 4416 days 1%
ORfam 8/10 4433 days 1%
Loesje 8/10 4494 days 1%
Travelgirl1274 10/10 4556 days 1%
Stuart Arrol 10/10 4643 days 1%
Green UK 9/10 4659 days 1%
Sally Gordie 10/10 4665 days 1%
Evelyn Mackie 10/10 4671 days 1%
Matthias Angela 9/10 4672 days 1%
M Robinson 10/10 4674 days 1%
Stephanie Spurr 8/10 4674 days 1%
J Jmal 10/10 4674 days 1%
Roy Barton 9/10 4675 days 1%
Tinne Cis 6/10 4675 days 1%
Fritschi 10/10 4680 days 1%
Lucy Duffy 10/10 4681 days 1%
Daniel Patricia 9/10 4681 days 1%
Fries 10/10 4687 days 1%
Rick Moth 9/10 4687 days 1%
Ian Bailey 10/10 4687 days 1%
Howell Davies 9/10 4687 days 1%
Baas 8/10 4687 days 1%
Gillian Rowe 10/10 4688 days 1%
Josef 9/10 4688 days 1%
Michael & Janet 9/10 4688 days 1%
Stam 8/10 4689 days 1%
Dieter Mangold 8/10 4690 days 1%
Eric Lombaard 10/10 4690 days 1%
Beat Kindler 9/10 4690 days 1%
Sabine & Stefan 10/10 4691 days 1%
Tadej Ferjan 9/10 4692 days 1%
Simon Fry 7/10 4692 days 1%
Cindy & Glen Kerunsky 10/10 4694 days 1%
Rainer Schnell 10/10 4699 days 1%
Steve Goodyear 8/10 4699 days 1%
Paul & Michelle Harmer 9/10 4700 days 1%
Clemens 8/10 4700 days 1%
Brian Frost 10/10 4701 days 1%
Marco Scheiber 9/10 4701 days 1%
Rocco Christian 8/10 4701 days 1%
Louis Smit 8/10 4702 days 1%
Jessica Lane 3/10 4704 days 1%
Carel 9/10 4704 days 1%
Tom Connis 10/10 4706 days 1%
Barrie Corless 8/10 4706 days 1%
pauls1892 10/10 4707 days 1%
Dean 8/10 4753 days 1%
Steve & Maggie 9/10 4770 days 1%
Dirk Faupel 9/10 4773 days 1%
Dirk Faupel 9/10 4773 days 1%
deJong 8/10 4773 days 1%
Ross Cooke 10/10 4776 days 1%
Gerard Crothers 10/10 4776 days 1%
Moniek Roelots 9/10 4776 days 1%
Sebastian 9/10 4778 days 1%
Christoph 10/10 4778 days 1%
Josh 9/10 4781 days 1%
Ray Coombe 10/10 4781 days 1%
Powerfamily 10/10 4922 days 1%
G Tulloch 9/10 5007 days 1%
Stephen Hunt 4/10 5009 days 1%
raceytracey 10/10 5013 days 1%
AJ van Pelt 10/10 5021 days 1%
Prideaux 10/10 5023 days 1%
John & Lorraine 8/10 5023 days 1%
Stefan Schmitz 8/10 5026 days 1%
Mr & Mrs Palmer 9/10 5030 days 1%
Oppenoorth 9/10 5032 days 1%
bryfrance 10/10 5034 days 1%
Steve & Pearl Baker 10/10 5034 days 1%
Jim & Rebecca 10/10 5036 days 1%
Tricia Goggin 9/10 5036 days 1%
Juerg & Denise Zuesli 10/10 5037 days 1%
K Dahmer 10/10 5037 days 1%
Chris & Anne Pearson 10/10 5038 days 1%
Gerstmann 10/10 5038 days 1%
Stephen Shearer 10/10 5041 days 1%
Zuur 9/10 5041 days 1%
Kai Eppink 8/10 5042 days 1%
Martin 10/10 5042 days 1%
Julia 10/10 5042 days 1%
Elise van Haastert 8/10 5043 days 1%
katjarege 9/10 5044 days 1%
Iko 9/10 5044 days 1%
Zenager 10/10 5045 days 1%
Ini & Cees 8/10 5046 days 1%
Kasten 10/10 5046 days 1%
Manu & Gabi 10/10 5049 days 1%
Rachel Gerrand 7/10 5049 days 1%
Chris Darlington 9/10 5052 days 1%
Thomas Reidinger 9/10 5058 days 1%
David Heads 8/10 5059 days 1%
Jennie McIver 6/10 5059 days 1%
Bahner 10/10 5060 days 1%
Marieke and Bert-Jan 9/10 5060 days 1%
Andy Martin 10/10 5061 days 1%
Nick Secker 8/10 5062 days 1%
Robert Cox 10/10 5063 days 1%
Ross Hughes 8/10 5063 days 1%
Glenn 10/10 5063 days 1%
Mike and Alice Powner 9/10 5063 days 1%
Julia 9/10 5064 days 1%
Webster 10/10 5065 days 1%
Dan Aldridge 8/10 5065 days 1%
Barbara 10/10 5065 days 1%
Robert Haidt 8/10 5065 days 1%
Gordon Daniels 8/10 5067 days 1%
Jane Hancock 8/10 5067 days 1%
Kay and Colin Yendole 10/10 5068 days 1%
Wijnhoven 10/10 5069 days 1%
Emma Wilkinson 9/10 5071 days 1%
Bruce & Bonnie Childs 8/10 5071 days 1%
Doris Neuber 10/10 5071 days 1%
Grada Anderson 10/10 5072 days 1%
Christian Foerster 10/10 5072 days 1%
Rissa W 10/10 5072 days 1%
dollimyxture 10/10 5103 days 1%
antrobdozer 10/10 5256 days 1%
Peter Aerborg 9/10 5345 days 1%
Phineas Smith-Fox 10/10 5345 days 1%
BelindaT 10/10 5356 days 1%
nuwee 9/10 5378 days 1%
saraswitzer 10/10 5378 days 1%
Quin 9/10 5378 days 1%
Don & Geraldine 9/10 5384 days 1%
Corine van Been 7/10 5391 days 1%
Kevin F 10/10 5391 days 1%
Brigitta Reil 9/10 5393 days 1%
Russ Turner 8/10 5395 days 1%
Keita-Karen Buchanan 10/10 5395 days 1%
Bowness 9/10 5396 days 1%
Margie Sammons 10/10 5397 days 1%
Jvjm Family 9/10 5397 days 1%
Ingrid Zell 8/10 5400 days 1%
Tom Bos 8/10 5404 days 1%
P.C Kool 9/10 5404 days 1%
Ian Watson 10/10 5410 days 1%
Main 10/10 5410 days 1%
Giaque 9/10 5415 days 1%
Yssel de Schepper 8/10 5415 days 1%
Claudia 10/10 5416 days 1%
Sheila Morgan 10/10 5418 days 1%
Harm Kraai 10/10 5418 days 1%
Marsden 10/10 5418 days 1%
Robertson 9/10 5419 days 1%
Wilbert Germ 10/10 5422 days 1%
Sue 10/10 5422 days 1%
Ronny 9/10 5423 days 1%
David Valentine 9/10 5431 days 1%
Birgit Haver 10/10 5431 days 1%
Ake Erlandsson 10/10 5433 days 1%
Nadine Schaee 10/10 5434 days 1%
Terry Phillips 8/10 5434 days 1%
Jeremy & Sarah Rind 10/10 5436 days 1%
Kevin and Teresa 8/10 5437 days 1%
S Luis Van Oler 9/10 5442 days 1%
Jess Mill 10/10 5443 days 1%
Samantha Piekuta 8/10 5446 days 1%
Annemiek and Rianne 10/10 5450 days 1%
John J 9/10 5451 days 1%
E.M. Prideaux 9/10 5451 days 1%
Stevens Frans 7/10 5454 days 1%
Bartlett nz 10/10 5454 days 1%
Sally Hall 8/10 5457 days 1%
Susi Schoetzler 8/10 5457 days 1%
Chung Family 10/10 5457 days 1%
marcusba 9/10 5480 days 1%
sophiep 9/10 5483 days 1%
marylus 10/10 5483 days 1%
Mike 7/10 5483 days 1%
joannaw 9/10 5484 days 1%
niekv 9/10 5484 days 1%
Linda Coats 10/10 5484 days 1%
Lynn Maguire 10/10 5485 days 1%
catdonjaime 9/10 5492 days 1%
carsteng 9/10 5493 days 1%
Artur D 9/10 5501 days 1%
Melanie Bielefeld 10/10 5501 days 1%
Douglas Beresford 9/10 5501 days 1%
Wolfgang Dittrich 10/10 5509 days 1%
Terry J 7/10 5509 days 1%
Chris Bulman 10/10 5510 days 1%
Alan Riley 10/10 5511 days 1%
Kathrin Thomas 10/10 5511 days 1%
Peattie 10/10 5511 days 1%
Shane and Kate Wilkinson 10/10 5521 days 1%
chessum 9/10 5529 days 1%
Anna 8/10 5529 days 1%
Evan 9/10 5560 days 1%
Suzanne 10/10 5560 days 1%
Debs NZ 10/10 5560 days 1%
bondd 9/10 5608 days 1%
brianp 10/10 5615 days 1%
andriesk 8/10 5625 days 1%
steph_m 8/10 5713 days 1%
Amy_B 3/10 5727 days 1%
TillE412 10/10 5727 days 1%
MiepS 8/10 5731 days 1%
SSheil 10/10 5731 days 1%
DirkGermany 10/10 5738 days 1%
ginekek 10/10 5743 days 1%
rosil 7/10 5743 days 1%
DC Melbourne 9/10 5746 days 1%
Martina Bumiller 7/10 5748 days 1%
Barry Treve 10/10 5750 days 1%
JanetM 10/10 5755 days 1%
JanW 7/10 5755 days 1%
Rissmann 10/10 5759 days 1%
Benzedi 10/10 5761 days 1%
BrunoG 7/10 5761 days 1%
Barry Smith 7/10 5763 days 1%
Johannes & Jopke Fokkema 8/10 5763 days 1%
Francesca Sabat 10/10 5765 days 1%
Steve 9/10 5777 days 1%
winter_uk 10/10 5786 days 1%
Bronwyn 9/10 5787 days 1%
purplekat99 10/10 5864 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Punakaiki Pancake Rocks and Blowholes does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

0.92% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

91%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.