Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Cape Farewell Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Cape Farewell Walk
Valid Reviews
45 Valid Reviews
The Cape Farewell Walk experience has a total of 45 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 45 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 18 |
|
40% |
| 9/10 | 10 |
|
22% |
| 8/10 | 13 |
|
29% |
| 7/10 | 1 |
|
2% |
| 6/10 | 2 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.22% Average
The raw data average (mean) for all the Cape Farewell Walk valid reviews is 88.22% and is based on 45 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
44 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 45 valid reviews, the experience has 44 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 44 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 17 |
|
39% |
| 9/10 | 10 |
|
23% |
| 8/10 | 13 |
|
30% |
| 7/10 | 1 |
|
2% |
| 6/10 | 2 |
|
5% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.95% Average
The raw data average (mean) for all the Cape Farewell Walk face-to-face reviews is 87.95% and is based on 44 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.28%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jacques Scohy | 8/10 | 2779 days | 98% |
| Tereza Bulova | 10/10 | 2788 days | 100% |
| Ondres S | 9/10 | 2788 days | 99% |
| Bernd Giermann | 9/10 | 2807 days | 98% |
| Sammy Kerrod | 8/10 | 2838 days | 95% |
| Sean | 10/10 | 2851 days | 96% |
| Leonie Brabers | 8/10 | 2870 days | 92% |
| Christine | 8/10 | 2875 days | 92% |
| Franco Panizza | 8/10 | 3089 days | 78% |
| Nele Foerske | 10/10 | 3095 days | 79% |
| Leopold Kern | 9/10 | 3095 days | 78% |
| Katharina Miehling | 10/10 | 3095 days | 79% |
| Valentine de Beer | 8/10 | 3096 days | 77% |
| Jacquet Ombeline | 10/10 | 3096 days | 79% |
| Anika Danits | 9/10 | 3105 days | 77% |
| Heidi et Mat | 10/10 | 3111 days | 78% |
| Isabella Sinnesbickle | 8/10 | 3127 days | 75% |
| Lothen | 8/10 | 3133 days | 75% |
| Alice and James | 9/10 | 3159 days | 74% |
| Brandon Patton | 6/10 | 3164 days | 63% |
| Iris Kerbler | 10/10 | 3166 days | 74% |
| Sascha Kaffenberger | 8/10 | 3171 days | 72% |
| Claudia Hornig | 9/10 | 3176 days | 73% |
| Steffen & Steffen | 8/10 | 3199 days | 70% |
| gita feichtingerova | 10/10 | 3199 days | 72% |
| Carolin Siegert | 10/10 | 3830 days | 29% |
| Maxime Ripoche | 7/10 | 3862 days | 24% |
| Kristina | 10/10 | 3896 days | 24% |
| Hendrik Schanz | 4/10 | 3905 days | 12% |
| Philip Gosemann | 8/10 | 3905 days | 23% |
| Adrien Godeloup | 10/10 | 3910 days | 23% |
| Malgorzata | 10/10 | 4222 days | 2% |
| Przemystaw Tymizyszyn | 10/10 | 4222 days | 2% |
| Jim | 10/10 | 4229 days | 2% |
| Christina Rodewald | 9/10 | 4251 days | 0% |
| Sandra Dirk | 8/10 | 4575 days | 25% |
| Rainer Schnell | 10/10 | 4604 days | 26% |
| Alibeare | 10/10 | 4735 days | 26% |
| Anita Tonks | 9/10 | 4948 days | 26% |
| Meriel & Paul Best | 9/10 | 4973 days | 26% |
| Adam Gerrard | 6/10 | 5244 days | 21% |
| Senel | 10/10 | 5321 days | 26% |
| Ferth | 8/10 | 5328 days | 25% |
| Sandy Doodson | 9/10 | 5356 days | 26% |
| Peter Tres | 10/10 | 5357 days | 26% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Cape Farewell Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.25% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.