G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Queen Charlotte Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Queen Charlotte Track
Valid Reviews
250 Valid Reviews
The Queen Charlotte Track experience has a total of 250 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 250 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 65 |
|
26% |
| 9/10 | 65 |
|
26% |
| 8/10 | 66 |
|
26% |
| 7/10 | 33 |
|
13% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.12% Average
The raw data average (mean) for all the Queen Charlotte Track valid reviews is 84.12% and is based on 250 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
243 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 250 valid reviews, the experience has 243 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 243 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
24% |
| 9/10 | 64 |
|
26% |
| 8/10 | 66 |
|
27% |
| 7/10 | 33 |
|
14% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.70% Average
The raw data average (mean) for all the Queen Charlotte Track face-to-face reviews is 83.70% and is based on 243 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.38%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Malcolm | 6/10 | 3217 days | 88% |
| Andy | 9/10 | 3226 days | 100% |
| Benedikt Lorenz | 7/10 | 3250 days | 92% |
| Jonas Neumann | 9/10 | 3253 days | 98% |
| Theresa Flach | 9/10 | 3253 days | 98% |
| Alexandra Luerner | 9/10 | 3300 days | 94% |
| Frank Bien | 9/10 | 3300 days | 94% |
| Sarah | 10/10 | 3302 days | 94% |
| Alan Rock | 7/10 | 3305 days | 87% |
| Tina Kueffer | 8/10 | 3307 days | 92% |
| Wolfgang | 10/10 | 3310 days | 94% |
| Favia | 10/10 | 3310 days | 94% |
| Daniel Carr | 9/10 | 3311 days | 93% |
| romain perroches | 9/10 | 3323 days | 92% |
| Soria Chher | 9/10 | 3323 days | 92% |
| Alex Schmidt | 10/10 | 3323 days | 92% |
| Justine Langero | 9/10 | 3332 days | 91% |
| Thomas | 9/10 | 3332 days | 91% |
| Gabriel Prerot | 8/10 | 3341 days | 89% |
| Bettina Enigl | 9/10 | 3341 days | 90% |
| Mikulas and Dominika | 8/10 | 3347 days | 89% |
| Benjamin Leboucq | 7/10 | 3543 days | 68% |
| Adrien Richard | 7/10 | 3543 days | 68% |
| Nicole | 7/10 | 3545 days | 68% |
| Johannes Wassner | 8/10 | 3550 days | 71% |
| Sylvie Smets | 9/10 | 3551 days | 72% |
| Maarten Simons | 9/10 | 3554 days | 71% |
| Magali Schwantke | 9/10 | 3558 days | 71% |
| Kathrin Redl | 7/10 | 3561 days | 66% |
| Luala F | 10/10 | 3562 days | 71% |
| Sebastian Heinzelmann | 8/10 | 3562 days | 70% |
| Anna Kern | 8/10 | 3562 days | 70% |
| Yoomm | 8/10 | 3569 days | 69% |
| Mark | 6/10 | 3569 days | 61% |
| Robin Stamm | 8/10 | 3569 days | 69% |
| Stephan Kirchenbaur | 7/10 | 3570 days | 66% |
| Johannes Frank | 8/10 | 3572 days | 69% |
| Tom Brien | 8/10 | 3575 days | 69% |
| Skye Brien | 10/10 | 3575 days | 70% |
| Dennis Xuereb | 8/10 | 3578 days | 69% |
| Andre | 10/10 | 3578 days | 70% |
| Marco | 7/10 | 3583 days | 65% |
| Mateusz | 8/10 | 3587 days | 68% |
| Ambrosio Loojs | 5/10 | 3607 days | 51% |
| Anna Bouteloup | 7/10 | 3607 days | 63% |
| Pauline Chailand | 9/10 | 3607 days | 67% |
| Anna Stoehr | 6/10 | 3608 days | 58% |
| Ulli | 10/10 | 3609 days | 67% |
| Kristyna Mokrackoua | 10/10 | 3613 days | 67% |
| Philipp | 10/10 | 3615 days | 67% |
| Monica Mier | 10/10 | 3617 days | 66% |
| Ian Hortop | 9/10 | 3619 days | 66% |
| Sara Kuenzi | 7/10 | 3624 days | 61% |
| Barna Szakacs | 9/10 | 3645 days | 63% |
| Christian Boudreau | 8/10 | 3648 days | 62% |
| Evie Sel | 9/10 | 3667 days | 61% |
| Robyn Hallowell | 10/10 | 3668 days | 62% |
| Selma Krap | 9/10 | 3668 days | 61% |
| Maxi Woedel | 9/10 | 3668 days | 61% |
| Philipp Richter | 8/10 | 3702 days | 58% |
| Katherine Halliday | 8/10 | 3930 days | 38% |
| Nina Müller | 6/10 | 3956 days | 31% |
| Katie Stillman | 7/10 | 4014 days | 29% |
| leila rowbotham | 8/10 | 4025 days | 30% |
| Polly Rider | 8/10 | 4035 days | 29% |
| Astrid Egesten | 8/10 | 4038 days | 29% |
| Alex | 7/10 | 4284 days | 7% |
| Josefin Lind | 9/10 | 4285 days | 7% |
| Herman Holmgist | 10/10 | 4285 days | 8% |
| Christina | 7/10 | 4288 days | 7% |
| Kathrin Lerch | 8/10 | 4288 days | 7% |
| Erik Nestlez | 10/10 | 4289 days | 7% |
| Sanne Meijer | 10/10 | 4289 days | 7% |
| Jenny Finch | 8/10 | 4302 days | 6% |
| Drame Mahmadou | 7/10 | 4303 days | 5% |
| Adele Grandguillot | 5/10 | 4303 days | 4% |
| Anne Haenchen | 7/10 | 4306 days | 5% |
| Kathi | 7/10 | 4306 days | 5% |
| Christine Helleiner | 9/10 | 4307 days | 6% |
| Felicitas | 9/10 | 4307 days | 6% |
| Steffen | 4/10 | 4309 days | 3% |
| Sergey Pronkin | 9/10 | 4309 days | 5% |
| Jan Kerkhoff | 10/10 | 4310 days | 5% |
| Friederike Kranzin | 9/10 | 4313 days | 5% |
| Guillaume | 8/10 | 4315 days | 5% |
| Pierre Gentile | 4/10 | 4317 days | 3% |
| Jennifer Garner | 9/10 | 4319 days | 4% |
| Ian Garner | 9/10 | 4319 days | 4% |
| Marinette | 9/10 | 4321 days | 4% |
| Karel | 9/10 | 4322 days | 4% |
| Kristyna | 8/10 | 4322 days | 4% |
| Toke Frederiksen | 4/10 | 4329 days | 2% |
| Verena | 8/10 | 4333 days | 3% |
| Benjamin | 8/10 | 4333 days | 3% |
| Lars Borgaa | 8/10 | 4346 days | 2% |
| Susser | 9/10 | 4358 days | 1% |
| Chen Levin | 7/10 | 4363 days | 1% |
| Lara Mroseck | 10/10 | 4363 days | 1% |
| Robert Geissler | 10/10 | 4363 days | 1% |
| Moulou Ludonvic | 8/10 | 4370 days | 0% |
| Elisabeth Boulier | 8/10 | 4370 days | 0% |
| Mark Wiggington | 8/10 | 4634 days | 43% |
| Bertiethebus | 10/10 | 4640 days | 44% |
| Audrey Ripoche | 9/10 | 4647 days | 44% |
| Miranda | 7/10 | 4648 days | 41% |
| Bertrand Gilles | 7/10 | 4653 days | 41% |
| Debiesse | 7/10 | 4659 days | 41% |
| Galen Licht | 10/10 | 4659 days | 44% |
| Thomas | 8/10 | 4669 days | 43% |
| Karina Gratz | 3/10 | 4675 days | 24% |
| Luisa | 9/10 | 4676 days | 44% |
| Soren and Inelase Lindhardbell | 10/10 | 4743 days | 44% |
| Soren and Inelase Lindhardbell | 10/10 | 4743 days | 44% |
| Nadine | 8/10 | 4743 days | 43% |
| Roux | 8/10 | 4751 days | 43% |
| Timo Maschke | 10/10 | 4752 days | 44% |
| Jackie and Brian | 8/10 | 4753 days | 43% |
| Darren Abbott | 7/10 | 4754 days | 41% |
| Alexandra van den Brack | 7/10 | 4758 days | 41% |
| Anne and John | 9/10 | 4760 days | 44% |
| Sasha and Sandra Bonavia | 10/10 | 4761 days | 44% |
| Barbara | 10/10 | 4761 days | 44% |
| Denise Albrecht | 10/10 | 4765 days | 44% |
| Sally | 10/10 | 4765 days | 44% |
| Megan Child | 10/10 | 4778 days | 44% |
| Adrian Weidell | 8/10 | 4966 days | 43% |
| Jonathan Tuthill | 10/10 | 5021 days | 44% |
| Jen Sweeting | 8/10 | 5023 days | 43% |
| Johannes Mullner | 5/10 | 5026 days | 34% |
| Def Fem | 8/10 | 5031 days | 43% |
| Axel Irriger | 6/10 | 5038 days | 38% |
| Lucy Wilde | 6/10 | 5039 days | 38% |
| Dick Stewart | 7/10 | 5041 days | 41% |
| Janet | 9/10 | 5041 days | 44% |
| Lee Lloyd | 9/10 | 5046 days | 44% |
| Ryan Pynappels | 8/10 | 5047 days | 43% |
| Carl & Desiree Potter | 10/10 | 5048 days | 44% |
| John & Ray Calder | 7/10 | 5048 days | 41% |
| D Collier | 10/10 | 5049 days | 44% |
| E Smudde | 8/10 | 5049 days | 43% |
| Rachel | 9/10 | 5050 days | 44% |
| Yves & Sylvia | 8/10 | 5050 days | 43% |
| Andy Bridgman | 8/10 | 5050 days | 43% |
| Hendrik F | 8/10 | 5050 days | 43% |
| Hardy | 8/10 | 5051 days | 43% |
| Alan Findlay | 8/10 | 5051 days | 43% |
| Fannette Peyreplane | 9/10 | 5053 days | 44% |
| Schweiger | 8/10 | 5060 days | 43% |
| Margaret Wendell | 8/10 | 5063 days | 43% |
| Frank & Julia | 6/10 | 5064 days | 38% |
| Bradley | 7/10 | 5110 days | 41% |
| Rene Rypkema | 7/10 | 5110 days | 41% |
| Steve & Maggie | 4/10 | 5128 days | 29% |
| Peter, Noelle & Susanne | 6/10 | 5130 days | 38% |
| Cornelia & Josef | 9/10 | 5139 days | 44% |
| Jan & Marian | 10/10 | 5139 days | 44% |
| Benjamin Meier | 8/10 | 5142 days | 43% |
| Remco te Lintum | 8/10 | 5143 days | 43% |
| P Stanton | 10/10 | 5344 days | 44% |
| Lisa Milton | 10/10 | 5364 days | 44% |
| Weez18 | 10/10 | 5371 days | 44% |
| Eric Grant | 9/10 | 5376 days | 44% |
| Eric & Liz McKean | 10/10 | 5384 days | 44% |
| Janice OConnor | 9/10 | 5385 days | 44% |
| Van Vliet | 7/10 | 5389 days | 41% |
| Walter Buschta | 10/10 | 5393 days | 44% |
| Richard Broughton | 9/10 | 5396 days | 44% |
| Ben Akin-Smith | 9/10 | 5396 days | 44% |
| Alan Munday | 9/10 | 5400 days | 44% |
| Pam & Rob Tellwright | 9/10 | 5406 days | 44% |
| Agnes McMillan | 10/10 | 5414 days | 44% |
| Gerd Pagel | 10/10 | 5415 days | 44% |
| Jill Dean | 9/10 | 5417 days | 44% |
| Katharina Dierkes | 8/10 | 5417 days | 43% |
| Saglibene | 10/10 | 5420 days | 44% |
| Jarvis and Anja | 8/10 | 5420 days | 43% |
| Derek Archibald | 9/10 | 5423 days | 44% |
| Karen Phillips | 10/10 | 5427 days | 44% |
| Isbabel | 9/10 | 5428 days | 44% |
| Fred West | 8/10 | 5429 days | 43% |
| Dizey | 10/10 | 5461 days | 44% |
| Buttie | 10/10 | 5461 days | 44% |
| Shoe | 10/10 | 5492 days | 44% |
| Wal & Lynne | 8/10 | 5696 days | 43% |
| Chris & Rob | 8/10 | 5699 days | 43% |
| davidm239 | 9/10 | 5706 days | 44% |
| Martin | 10/10 | 5706 days | 44% |
| lindam | 10/10 | 5736 days | 44% |
| hooperuk | 10/10 | 5736 days | 44% |
| Hans and Astrid | 9/10 | 5744 days | 44% |
| Kevin F | 8/10 | 5749 days | 43% |
| Theresa | 10/10 | 5755 days | 44% |
| Antoine Del | 7/10 | 5757 days | 41% |
| Tanya | 9/10 | 5760 days | 44% |
| Peter Brown | 9/10 | 5763 days | 44% |
| Susan & Richard | 10/10 | 5767 days | 44% |
| SB | 8/10 | 5769 days | 43% |
| Johan | 9/10 | 5769 days | 44% |
| Jonathan Martin | 8/10 | 5770 days | 43% |
| Tim | 8/10 | 5774 days | 43% |
| Pierre Pilon | 10/10 | 5775 days | 44% |
| Ed & Pat Mitchell | 8/10 | 5775 days | 43% |
| Ivo Braakhuis | 6/10 | 5775 days | 38% |
| Hans & Huxi | 8/10 | 5775 days | 43% |
| Mieke Knoops | 9/10 | 5777 days | 44% |
| Pascal Auber | 10/10 | 5781 days | 44% |
| Becky | 10/10 | 5788 days | 44% |
| Caitriona Doyle | 10/10 | 5789 days | 44% |
| Adriane | 7/10 | 5791 days | 41% |
| Hanz | 10/10 | 5791 days | 44% |
| Pizzanelli | 8/10 | 5794 days | 43% |
| Chris Kevin | 9/10 | 5804 days | 44% |
| Elizabeth E | 8/10 | 5811 days | 43% |
| Markus | 8/10 | 5811 days | 43% |
| EA Anders | 5/10 | 5812 days | 34% |
| deanlaw | 10/10 | 5840 days | 44% |
| gemmav | 9/10 | 5841 days | 44% |
| eliertv | 7/10 | 5841 days | 41% |
| Furger | 10/10 | 5859 days | 44% |
| Chris Leach | 8/10 | 5864 days | 43% |
| Sabrina Bazin | 9/10 | 5865 days | 44% |
| Colin S | 5/10 | 5865 days | 34% |
| Bernard Misfud | 9/10 | 5868 days | 44% |
| Hansjoerg Ehrmann | 7/10 | 5868 days | 41% |
| Thorben Thede | 7/10 | 5869 days | 41% |
| Shane and Kate Wilkinson | 10/10 | 5879 days | 44% |
| arminh | 6/10 | 5880 days | 38% |
| Graham Butt | 10/10 | 5880 days | 44% |
| Dermot Bryne | 10/10 | 5880 days | 44% |
| Evan | 9/10 | 5918 days | 44% |
| miniappleses | 9/10 | 5918 days | 44% |
| arthurw | 10/10 | 5974 days | 44% |
| richardh | 9/10 | 5982 days | 44% |
| SiljaH | 5/10 | 6091 days | 34% |
| jenniferk | 10/10 | 6101 days | 44% |
| scottl | 9/10 | 6101 days | 44% |
| Colin Church | 9/10 | 6101 days | 44% |
| Marc_N | 10/10 | 6102 days | 44% |
| Andrew Biddle | 7/10 | 6103 days | 41% |
| SBlake | 8/10 | 6106 days | 43% |
| AnjaN | 10/10 | 6108 days | 44% |
| Falk | 8/10 | 6117 days | 43% |
| WiebkeS | 9/10 | 6117 days | 44% |
| AmyBarrett | 10/10 | 6117 days | 44% |
| ChrisD | 10/10 | 6117 days | 44% |
| GeraldMcNamora | 8/10 | 6117 days | 43% |
| StijnH | 8/10 | 6118 days | 43% |
| Lars Haf | 8/10 | 6119 days | 43% |
| AnjaChrist | 9/10 | 6119 days | 44% |
| Tiemen | 9/10 | 6121 days | 44% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Queen Charlotte Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.75% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.