Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Queen Charlotte Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Queen Charlotte Track
Valid Reviews
250 Valid Reviews
The Queen Charlotte Track experience has a total of 250 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 250 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 65 |
|
26% |
| 9/10 | 65 |
|
26% |
| 8/10 | 66 |
|
26% |
| 7/10 | 33 |
|
13% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.12% Average
The raw data average (mean) for all the Queen Charlotte Track valid reviews is 84.12% and is based on 250 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
243 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 250 valid reviews, the experience has 243 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 243 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
24% |
| 9/10 | 64 |
|
26% |
| 8/10 | 66 |
|
27% |
| 7/10 | 33 |
|
14% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.70% Average
The raw data average (mean) for all the Queen Charlotte Track face-to-face reviews is 83.70% and is based on 243 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.08%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Malcolm | 6/10 | 3009 days | 86% |
| Andy | 9/10 | 3018 days | 100% |
| Benedikt Lorenz | 7/10 | 3042 days | 91% |
| Jonas Neumann | 9/10 | 3045 days | 98% |
| Theresa Flach | 9/10 | 3045 days | 98% |
| Alexandra Luerner | 9/10 | 3092 days | 94% |
| Frank Bien | 9/10 | 3092 days | 94% |
| Sarah | 10/10 | 3094 days | 95% |
| Alan Rock | 7/10 | 3097 days | 87% |
| Tina Kueffer | 8/10 | 3099 days | 92% |
| Wolfgang | 10/10 | 3102 days | 94% |
| Favia | 10/10 | 3102 days | 94% |
| Daniel Carr | 9/10 | 3103 days | 93% |
| romain perroches | 9/10 | 3115 days | 92% |
| Soria Chher | 9/10 | 3115 days | 92% |
| Alex Schmidt | 10/10 | 3115 days | 93% |
| Justine Langero | 9/10 | 3124 days | 91% |
| Thomas | 9/10 | 3124 days | 91% |
| Gabriel Prerot | 8/10 | 3133 days | 89% |
| Bettina Enigl | 9/10 | 3133 days | 90% |
| Mikulas and Dominika | 8/10 | 3139 days | 89% |
| Benjamin Leboucq | 7/10 | 3335 days | 68% |
| Adrien Richard | 7/10 | 3335 days | 68% |
| Nicole | 7/10 | 3337 days | 68% |
| Johannes Wassner | 8/10 | 3342 days | 72% |
| Sylvie Smets | 9/10 | 3343 days | 73% |
| Maarten Simons | 9/10 | 3346 days | 72% |
| Magali Schwantke | 9/10 | 3350 days | 72% |
| Kathrin Redl | 7/10 | 3353 days | 67% |
| Luala F | 10/10 | 3354 days | 73% |
| Sebastian Heinzelmann | 8/10 | 3354 days | 71% |
| Anna Kern | 8/10 | 3354 days | 71% |
| Yoomm | 8/10 | 3361 days | 70% |
| Mark | 6/10 | 3361 days | 60% |
| Robin Stamm | 8/10 | 3361 days | 70% |
| Stephan Kirchenbaur | 7/10 | 3362 days | 66% |
| Johannes Frank | 8/10 | 3364 days | 70% |
| Tom Brien | 8/10 | 3367 days | 70% |
| Skye Brien | 10/10 | 3367 days | 72% |
| Dennis Xuereb | 8/10 | 3370 days | 70% |
| Andre | 10/10 | 3370 days | 71% |
| Marco | 7/10 | 3375 days | 65% |
| Mateusz | 8/10 | 3379 days | 69% |
| Ambrosio Loojs | 5/10 | 3399 days | 49% |
| Anna Bouteloup | 7/10 | 3399 days | 63% |
| Pauline Chailand | 9/10 | 3399 days | 68% |
| Anna Stoehr | 6/10 | 3400 days | 57% |
| Ulli | 10/10 | 3401 days | 69% |
| Kristyna Mokrackoua | 10/10 | 3405 days | 68% |
| Philipp | 10/10 | 3407 days | 68% |
| Monica Mier | 10/10 | 3409 days | 68% |
| Ian Hortop | 9/10 | 3411 days | 67% |
| Sara Kuenzi | 7/10 | 3416 days | 62% |
| Barna Szakacs | 9/10 | 3437 days | 65% |
| Christian Boudreau | 8/10 | 3440 days | 64% |
| Evie Sel | 9/10 | 3459 days | 63% |
| Robyn Hallowell | 10/10 | 3460 days | 64% |
| Selma Krap | 9/10 | 3460 days | 63% |
| Maxi Woedel | 9/10 | 3460 days | 63% |
| Philipp Richter | 8/10 | 3494 days | 59% |
| Katherine Halliday | 8/10 | 3722 days | 40% |
| Nina Müller | 6/10 | 3748 days | 32% |
| Katie Stillman | 7/10 | 3806 days | 31% |
| leila rowbotham | 8/10 | 3817 days | 32% |
| Polly Rider | 8/10 | 3827 days | 32% |
| Astrid Egesten | 8/10 | 3830 days | 31% |
| Alex | 7/10 | 4076 days | 10% |
| Josefin Lind | 9/10 | 4077 days | 11% |
| Herman Holmgist | 10/10 | 4077 days | 11% |
| Christina | 7/10 | 4080 days | 9% |
| Kathrin Lerch | 8/10 | 4080 days | 11% |
| Erik Nestlez | 10/10 | 4081 days | 11% |
| Sanne Meijer | 10/10 | 4081 days | 11% |
| Jenny Finch | 8/10 | 4094 days | 9% |
| Drame Mahmadou | 7/10 | 4095 days | 8% |
| Adele Grandguillot | 5/10 | 4095 days | 4% |
| Anne Haenchen | 7/10 | 4098 days | 8% |
| Kathi | 7/10 | 4098 days | 8% |
| Christine Helleiner | 9/10 | 4099 days | 9% |
| Felicitas | 9/10 | 4099 days | 9% |
| Steffen | 4/10 | 4101 days | 1% |
| Sergey Pronkin | 9/10 | 4101 days | 9% |
| Jan Kerkhoff | 10/10 | 4102 days | 9% |
| Friederike Kranzin | 9/10 | 4105 days | 9% |
| Guillaume | 8/10 | 4107 days | 8% |
| Pierre Gentile | 4/10 | 4109 days | 1% |
| Jennifer Garner | 9/10 | 4111 days | 8% |
| Ian Garner | 9/10 | 4111 days | 8% |
| Marinette | 9/10 | 4113 days | 8% |
| Karel | 9/10 | 4114 days | 8% |
| Kristyna | 8/10 | 4114 days | 8% |
| Toke Frederiksen | 4/10 | 4121 days | 0% |
| Verena | 8/10 | 4125 days | 7% |
| Benjamin | 8/10 | 4125 days | 7% |
| Lars Borgaa | 8/10 | 4138 days | 6% |
| Susser | 9/10 | 4150 days | 5% |
| Chen Levin | 7/10 | 4155 days | 3% |
| Lara Mroseck | 10/10 | 4155 days | 5% |
| Robert Geissler | 10/10 | 4155 days | 5% |
| Moulou Ludonvic | 8/10 | 4162 days | 4% |
| Elisabeth Boulier | 8/10 | 4162 days | 4% |
| Mark Wiggington | 8/10 | 4426 days | 28% |
| Bertiethebus | 10/10 | 4432 days | 29% |
| Audrey Ripoche | 9/10 | 4439 days | 29% |
| Miranda | 7/10 | 4440 days | 26% |
| Bertrand Gilles | 7/10 | 4445 days | 26% |
| Debiesse | 7/10 | 4451 days | 26% |
| Galen Licht | 10/10 | 4451 days | 29% |
| Thomas | 8/10 | 4461 days | 28% |
| Karina Gratz | 3/10 | 4467 days | 9% |
| Luisa | 9/10 | 4468 days | 29% |
| Soren and Inelase Lindhardbell | 10/10 | 4535 days | 29% |
| Soren and Inelase Lindhardbell | 10/10 | 4535 days | 29% |
| Nadine | 8/10 | 4535 days | 28% |
| Roux | 8/10 | 4543 days | 28% |
| Timo Maschke | 10/10 | 4544 days | 29% |
| Jackie and Brian | 8/10 | 4545 days | 28% |
| Darren Abbott | 7/10 | 4546 days | 26% |
| Alexandra van den Brack | 7/10 | 4550 days | 26% |
| Anne and John | 9/10 | 4552 days | 29% |
| Sasha and Sandra Bonavia | 10/10 | 4553 days | 29% |
| Barbara | 10/10 | 4553 days | 29% |
| Denise Albrecht | 10/10 | 4557 days | 29% |
| Sally | 10/10 | 4557 days | 29% |
| Megan Child | 10/10 | 4570 days | 29% |
| Adrian Weidell | 8/10 | 4758 days | 28% |
| Jonathan Tuthill | 10/10 | 4813 days | 29% |
| Jen Sweeting | 8/10 | 4815 days | 28% |
| Johannes Mullner | 5/10 | 4818 days | 19% |
| Def Fem | 8/10 | 4823 days | 28% |
| Axel Irriger | 6/10 | 4830 days | 23% |
| Lucy Wilde | 6/10 | 4831 days | 23% |
| Dick Stewart | 7/10 | 4833 days | 26% |
| Janet | 9/10 | 4833 days | 29% |
| Lee Lloyd | 9/10 | 4838 days | 29% |
| Ryan Pynappels | 8/10 | 4839 days | 28% |
| Carl & Desiree Potter | 10/10 | 4840 days | 29% |
| John & Ray Calder | 7/10 | 4840 days | 26% |
| D Collier | 10/10 | 4841 days | 29% |
| E Smudde | 8/10 | 4841 days | 28% |
| Rachel | 9/10 | 4842 days | 29% |
| Yves & Sylvia | 8/10 | 4842 days | 28% |
| Andy Bridgman | 8/10 | 4842 days | 28% |
| Hendrik F | 8/10 | 4842 days | 28% |
| Hardy | 8/10 | 4843 days | 28% |
| Alan Findlay | 8/10 | 4843 days | 28% |
| Fannette Peyreplane | 9/10 | 4845 days | 29% |
| Schweiger | 8/10 | 4852 days | 28% |
| Margaret Wendell | 8/10 | 4855 days | 28% |
| Frank & Julia | 6/10 | 4856 days | 23% |
| Bradley | 7/10 | 4902 days | 26% |
| Rene Rypkema | 7/10 | 4902 days | 26% |
| Steve & Maggie | 4/10 | 4920 days | 14% |
| Peter, Noelle & Susanne | 6/10 | 4922 days | 23% |
| Cornelia & Josef | 9/10 | 4931 days | 29% |
| Jan & Marian | 10/10 | 4931 days | 29% |
| Benjamin Meier | 8/10 | 4934 days | 28% |
| Remco te Lintum | 8/10 | 4935 days | 28% |
| P Stanton | 10/10 | 5136 days | 29% |
| Lisa Milton | 10/10 | 5156 days | 29% |
| Weez18 | 10/10 | 5163 days | 29% |
| Eric Grant | 9/10 | 5168 days | 29% |
| Eric & Liz McKean | 10/10 | 5176 days | 29% |
| Janice OConnor | 9/10 | 5177 days | 29% |
| Van Vliet | 7/10 | 5181 days | 26% |
| Walter Buschta | 10/10 | 5185 days | 29% |
| Richard Broughton | 9/10 | 5188 days | 29% |
| Ben Akin-Smith | 9/10 | 5188 days | 29% |
| Alan Munday | 9/10 | 5192 days | 29% |
| Pam & Rob Tellwright | 9/10 | 5198 days | 29% |
| Agnes McMillan | 10/10 | 5206 days | 29% |
| Gerd Pagel | 10/10 | 5207 days | 29% |
| Jill Dean | 9/10 | 5209 days | 29% |
| Katharina Dierkes | 8/10 | 5209 days | 28% |
| Saglibene | 10/10 | 5212 days | 29% |
| Jarvis and Anja | 8/10 | 5212 days | 28% |
| Derek Archibald | 9/10 | 5215 days | 29% |
| Karen Phillips | 10/10 | 5219 days | 29% |
| Isbabel | 9/10 | 5220 days | 29% |
| Fred West | 8/10 | 5221 days | 28% |
| Dizey | 10/10 | 5253 days | 29% |
| Buttie | 10/10 | 5253 days | 29% |
| Shoe | 10/10 | 5284 days | 29% |
| Wal & Lynne | 8/10 | 5488 days | 28% |
| Chris & Rob | 8/10 | 5491 days | 28% |
| davidm239 | 9/10 | 5498 days | 29% |
| Martin | 10/10 | 5498 days | 29% |
| lindam | 10/10 | 5528 days | 29% |
| hooperuk | 10/10 | 5528 days | 29% |
| Hans and Astrid | 9/10 | 5536 days | 29% |
| Kevin F | 8/10 | 5541 days | 28% |
| Theresa | 10/10 | 5547 days | 29% |
| Antoine Del | 7/10 | 5549 days | 26% |
| Tanya | 9/10 | 5552 days | 29% |
| Peter Brown | 9/10 | 5555 days | 29% |
| Susan & Richard | 10/10 | 5559 days | 29% |
| SB | 8/10 | 5561 days | 28% |
| Johan | 9/10 | 5561 days | 29% |
| Jonathan Martin | 8/10 | 5562 days | 28% |
| Tim | 8/10 | 5566 days | 28% |
| Pierre Pilon | 10/10 | 5567 days | 29% |
| Ed & Pat Mitchell | 8/10 | 5567 days | 28% |
| Ivo Braakhuis | 6/10 | 5567 days | 23% |
| Hans & Huxi | 8/10 | 5567 days | 28% |
| Mieke Knoops | 9/10 | 5569 days | 29% |
| Pascal Auber | 10/10 | 5573 days | 29% |
| Becky | 10/10 | 5580 days | 29% |
| Caitriona Doyle | 10/10 | 5581 days | 29% |
| Adriane | 7/10 | 5583 days | 26% |
| Hanz | 10/10 | 5583 days | 29% |
| Pizzanelli | 8/10 | 5586 days | 28% |
| Chris Kevin | 9/10 | 5596 days | 29% |
| Elizabeth E | 8/10 | 5603 days | 28% |
| Markus | 8/10 | 5603 days | 28% |
| EA Anders | 5/10 | 5604 days | 19% |
| deanlaw | 10/10 | 5632 days | 29% |
| gemmav | 9/10 | 5633 days | 29% |
| eliertv | 7/10 | 5633 days | 26% |
| Furger | 10/10 | 5651 days | 29% |
| Chris Leach | 8/10 | 5656 days | 28% |
| Sabrina Bazin | 9/10 | 5657 days | 29% |
| Colin S | 5/10 | 5657 days | 19% |
| Bernard Misfud | 9/10 | 5660 days | 29% |
| Hansjoerg Ehrmann | 7/10 | 5660 days | 26% |
| Thorben Thede | 7/10 | 5661 days | 26% |
| Shane and Kate Wilkinson | 10/10 | 5671 days | 29% |
| arminh | 6/10 | 5672 days | 23% |
| Graham Butt | 10/10 | 5672 days | 29% |
| Dermot Bryne | 10/10 | 5672 days | 29% |
| Evan | 9/10 | 5710 days | 29% |
| miniappleses | 9/10 | 5710 days | 29% |
| arthurw | 10/10 | 5766 days | 29% |
| richardh | 9/10 | 5774 days | 29% |
| SiljaH | 5/10 | 5883 days | 19% |
| jenniferk | 10/10 | 5893 days | 29% |
| scottl | 9/10 | 5893 days | 29% |
| Colin Church | 9/10 | 5893 days | 29% |
| Marc_N | 10/10 | 5894 days | 29% |
| Andrew Biddle | 7/10 | 5895 days | 26% |
| SBlake | 8/10 | 5898 days | 28% |
| AnjaN | 10/10 | 5900 days | 29% |
| Falk | 8/10 | 5909 days | 28% |
| WiebkeS | 9/10 | 5909 days | 29% |
| AmyBarrett | 10/10 | 5909 days | 29% |
| ChrisD | 10/10 | 5909 days | 29% |
| GeraldMcNamora | 8/10 | 5909 days | 28% |
| StijnH | 8/10 | 5910 days | 28% |
| Lars Haf | 8/10 | 5911 days | 28% |
| AnjaChrist | 9/10 | 5911 days | 29% |
| Tiemen | 9/10 | 5913 days | 29% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Queen Charlotte Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.81% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.