G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Queen Charlotte Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Queen Charlotte Track
Valid Reviews
250 Valid Reviews
The Queen Charlotte Track experience has a total of 250 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 250 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 65 |
|
26% |
| 9/10 | 65 |
|
26% |
| 8/10 | 66 |
|
26% |
| 7/10 | 33 |
|
13% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.12% Average
The raw data average (mean) for all the Queen Charlotte Track valid reviews is 84.12% and is based on 250 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
243 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 250 valid reviews, the experience has 243 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 243 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
24% |
| 9/10 | 64 |
|
26% |
| 8/10 | 66 |
|
27% |
| 7/10 | 33 |
|
14% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.70% Average
The raw data average (mean) for all the Queen Charlotte Track face-to-face reviews is 83.70% and is based on 243 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
84.70%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Malcolm | 6/10 | 2810 days | 87% |
| Andy | 9/10 | 2819 days | 100% |
| Benedikt Lorenz | 7/10 | 2843 days | 93% |
| Jonas Neumann | 9/10 | 2846 days | 98% |
| Theresa Flach | 9/10 | 2846 days | 98% |
| Alexandra Luerner | 9/10 | 2893 days | 95% |
| Frank Bien | 9/10 | 2893 days | 95% |
| Sarah | 10/10 | 2895 days | 96% |
| Alan Rock | 7/10 | 2898 days | 89% |
| Tina Kueffer | 8/10 | 2900 days | 94% |
| Wolfgang | 10/10 | 2903 days | 96% |
| Favia | 10/10 | 2903 days | 96% |
| Daniel Carr | 9/10 | 2904 days | 95% |
| romain perroches | 9/10 | 2916 days | 94% |
| Soria Chher | 9/10 | 2916 days | 94% |
| Alex Schmidt | 10/10 | 2916 days | 95% |
| Justine Langero | 9/10 | 2925 days | 93% |
| Thomas | 9/10 | 2925 days | 93% |
| Gabriel Prerot | 8/10 | 2934 days | 92% |
| Bettina Enigl | 9/10 | 2934 days | 93% |
| Mikulas and Dominika | 8/10 | 2940 days | 91% |
| Benjamin Leboucq | 7/10 | 3136 days | 75% |
| Adrien Richard | 7/10 | 3136 days | 75% |
| Nicole | 7/10 | 3138 days | 75% |
| Johannes Wassner | 8/10 | 3143 days | 78% |
| Sylvie Smets | 9/10 | 3144 days | 79% |
| Maarten Simons | 9/10 | 3147 days | 79% |
| Magali Schwantke | 9/10 | 3151 days | 79% |
| Kathrin Redl | 7/10 | 3154 days | 74% |
| Luala F | 10/10 | 3155 days | 79% |
| Sebastian Heinzelmann | 8/10 | 3155 days | 78% |
| Anna Kern | 8/10 | 3155 days | 78% |
| Yoomm | 8/10 | 3162 days | 77% |
| Mark | 6/10 | 3162 days | 68% |
| Robin Stamm | 8/10 | 3162 days | 77% |
| Stephan Kirchenbaur | 7/10 | 3163 days | 73% |
| Johannes Frank | 8/10 | 3165 days | 77% |
| Tom Brien | 8/10 | 3168 days | 77% |
| Skye Brien | 10/10 | 3168 days | 78% |
| Dennis Xuereb | 8/10 | 3171 days | 77% |
| Andre | 10/10 | 3171 days | 78% |
| Marco | 7/10 | 3176 days | 72% |
| Mateusz | 8/10 | 3180 days | 76% |
| Ambrosio Loojs | 5/10 | 3200 days | 58% |
| Anna Bouteloup | 7/10 | 3200 days | 71% |
| Pauline Chailand | 9/10 | 3200 days | 75% |
| Anna Stoehr | 6/10 | 3201 days | 66% |
| Ulli | 10/10 | 3202 days | 76% |
| Kristyna Mokrackoua | 10/10 | 3206 days | 76% |
| Philipp | 10/10 | 3208 days | 76% |
| Monica Mier | 10/10 | 3210 days | 76% |
| Ian Hortop | 9/10 | 3212 days | 75% |
| Sara Kuenzi | 7/10 | 3217 days | 70% |
| Barna Szakacs | 9/10 | 3238 days | 73% |
| Christian Boudreau | 8/10 | 3241 days | 72% |
| Evie Sel | 9/10 | 3260 days | 72% |
| Robyn Hallowell | 10/10 | 3261 days | 72% |
| Selma Krap | 9/10 | 3261 days | 72% |
| Maxi Woedel | 9/10 | 3261 days | 72% |
| Philipp Richter | 8/10 | 3295 days | 69% |
| Katherine Halliday | 8/10 | 3523 days | 54% |
| Nina Müller | 6/10 | 3549 days | 46% |
| Katie Stillman | 7/10 | 3607 days | 46% |
| leila rowbotham | 8/10 | 3618 days | 48% |
| Polly Rider | 8/10 | 3628 days | 47% |
| Astrid Egesten | 8/10 | 3631 days | 47% |
| Alex | 7/10 | 3877 days | 30% |
| Josefin Lind | 9/10 | 3878 days | 32% |
| Herman Holmgist | 10/10 | 3878 days | 32% |
| Christina | 7/10 | 3881 days | 30% |
| Kathrin Lerch | 8/10 | 3881 days | 31% |
| Erik Nestlez | 10/10 | 3882 days | 32% |
| Sanne Meijer | 10/10 | 3882 days | 32% |
| Jenny Finch | 8/10 | 3895 days | 30% |
| Drame Mahmadou | 7/10 | 3896 days | 29% |
| Adele Grandguillot | 5/10 | 3896 days | 23% |
| Anne Haenchen | 7/10 | 3899 days | 29% |
| Kathi | 7/10 | 3899 days | 29% |
| Christine Helleiner | 9/10 | 3900 days | 30% |
| Felicitas | 9/10 | 3900 days | 30% |
| Steffen | 4/10 | 3902 days | 20% |
| Sergey Pronkin | 9/10 | 3902 days | 30% |
| Jan Kerkhoff | 10/10 | 3903 days | 30% |
| Friederike Kranzin | 9/10 | 3906 days | 30% |
| Guillaume | 8/10 | 3908 days | 30% |
| Pierre Gentile | 4/10 | 3910 days | 19% |
| Jennifer Garner | 9/10 | 3912 days | 30% |
| Ian Garner | 9/10 | 3912 days | 30% |
| Marinette | 9/10 | 3914 days | 29% |
| Karel | 9/10 | 3915 days | 29% |
| Kristyna | 8/10 | 3915 days | 29% |
| Toke Frederiksen | 4/10 | 3922 days | 19% |
| Verena | 8/10 | 3926 days | 28% |
| Benjamin | 8/10 | 3926 days | 28% |
| Lars Borgaa | 8/10 | 3939 days | 28% |
| Susser | 9/10 | 3951 days | 27% |
| Chen Levin | 7/10 | 3956 days | 25% |
| Lara Mroseck | 10/10 | 3956 days | 27% |
| Robert Geissler | 10/10 | 3956 days | 27% |
| Moulou Ludonvic | 8/10 | 3963 days | 26% |
| Elisabeth Boulier | 8/10 | 3963 days | 26% |
| Mark Wiggington | 8/10 | 4227 days | 9% |
| Bertiethebus | 10/10 | 4233 days | 9% |
| Audrey Ripoche | 9/10 | 4240 days | 8% |
| Miranda | 7/10 | 4241 days | 8% |
| Bertrand Gilles | 7/10 | 4246 days | 8% |
| Debiesse | 7/10 | 4252 days | 7% |
| Galen Licht | 10/10 | 4252 days | 8% |
| Thomas | 8/10 | 4262 days | 7% |
| Karina Gratz | 3/10 | 4268 days | 3% |
| Luisa | 9/10 | 4269 days | 7% |
| Soren and Inelase Lindhardbell | 10/10 | 4336 days | 2% |
| Soren and Inelase Lindhardbell | 10/10 | 4336 days | 2% |
| Nadine | 8/10 | 4336 days | 2% |
| Roux | 8/10 | 4344 days | 2% |
| Timo Maschke | 10/10 | 4345 days | 2% |
| Jackie and Brian | 8/10 | 4346 days | 2% |
| Darren Abbott | 7/10 | 4347 days | 1% |
| Alexandra van den Brack | 7/10 | 4351 days | 1% |
| Anne and John | 9/10 | 4353 days | 1% |
| Sasha and Sandra Bonavia | 10/10 | 4354 days | 1% |
| Barbara | 10/10 | 4354 days | 1% |
| Denise Albrecht | 10/10 | 4358 days | 1% |
| Sally | 10/10 | 4358 days | 1% |
| Megan Child | 10/10 | 4371 days | 0% |
| Adrian Weidell | 8/10 | 4558 days | 32% |
| Jonathan Tuthill | 10/10 | 4614 days | 33% |
| Jen Sweeting | 8/10 | 4616 days | 32% |
| Johannes Mullner | 5/10 | 4619 days | 25% |
| Def Fem | 8/10 | 4624 days | 32% |
| Axel Irriger | 6/10 | 4631 days | 28% |
| Lucy Wilde | 6/10 | 4632 days | 28% |
| Dick Stewart | 7/10 | 4634 days | 30% |
| Janet | 9/10 | 4634 days | 32% |
| Lee Lloyd | 9/10 | 4639 days | 32% |
| Ryan Pynappels | 8/10 | 4640 days | 32% |
| Carl & Desiree Potter | 10/10 | 4641 days | 33% |
| John & Ray Calder | 7/10 | 4641 days | 30% |
| D Collier | 10/10 | 4642 days | 33% |
| E Smudde | 8/10 | 4642 days | 32% |
| Rachel | 9/10 | 4643 days | 32% |
| Yves & Sylvia | 8/10 | 4643 days | 32% |
| Andy Bridgman | 8/10 | 4643 days | 32% |
| Hendrik F | 8/10 | 4643 days | 32% |
| Hardy | 8/10 | 4644 days | 32% |
| Alan Findlay | 8/10 | 4644 days | 32% |
| Fannette Peyreplane | 9/10 | 4646 days | 32% |
| Schweiger | 8/10 | 4653 days | 32% |
| Margaret Wendell | 8/10 | 4656 days | 32% |
| Frank & Julia | 6/10 | 4657 days | 28% |
| Bradley | 7/10 | 4703 days | 30% |
| Rene Rypkema | 7/10 | 4703 days | 30% |
| Steve & Maggie | 4/10 | 4721 days | 21% |
| Peter, Noelle & Susanne | 6/10 | 4723 days | 28% |
| Cornelia & Josef | 9/10 | 4732 days | 32% |
| Jan & Marian | 10/10 | 4732 days | 33% |
| Benjamin Meier | 8/10 | 4735 days | 32% |
| Remco te Lintum | 8/10 | 4736 days | 32% |
| P Stanton | 10/10 | 4936 days | 33% |
| Lisa Milton | 10/10 | 4956 days | 33% |
| Weez18 | 10/10 | 4964 days | 33% |
| Eric Grant | 9/10 | 4969 days | 32% |
| Eric & Liz McKean | 10/10 | 4977 days | 33% |
| Janice OConnor | 9/10 | 4978 days | 32% |
| Van Vliet | 7/10 | 4982 days | 30% |
| Walter Buschta | 10/10 | 4986 days | 33% |
| Richard Broughton | 9/10 | 4989 days | 32% |
| Ben Akin-Smith | 9/10 | 4989 days | 32% |
| Alan Munday | 9/10 | 4993 days | 32% |
| Pam & Rob Tellwright | 9/10 | 4999 days | 32% |
| Agnes McMillan | 10/10 | 5007 days | 33% |
| Gerd Pagel | 10/10 | 5008 days | 33% |
| Jill Dean | 9/10 | 5010 days | 32% |
| Katharina Dierkes | 8/10 | 5010 days | 32% |
| Saglibene | 10/10 | 5013 days | 33% |
| Jarvis and Anja | 8/10 | 5013 days | 32% |
| Derek Archibald | 9/10 | 5016 days | 32% |
| Karen Phillips | 10/10 | 5020 days | 33% |
| Isbabel | 9/10 | 5021 days | 32% |
| Fred West | 8/10 | 5022 days | 32% |
| Dizey | 10/10 | 5054 days | 33% |
| Buttie | 10/10 | 5054 days | 33% |
| Shoe | 10/10 | 5085 days | 33% |
| Wal & Lynne | 8/10 | 5288 days | 32% |
| Chris & Rob | 8/10 | 5291 days | 32% |
| davidm239 | 9/10 | 5298 days | 32% |
| Martin | 10/10 | 5298 days | 33% |
| lindam | 10/10 | 5329 days | 33% |
| hooperuk | 10/10 | 5329 days | 33% |
| Hans and Astrid | 9/10 | 5337 days | 32% |
| Kevin F | 8/10 | 5342 days | 32% |
| Theresa | 10/10 | 5348 days | 33% |
| Antoine Del | 7/10 | 5350 days | 30% |
| Tanya | 9/10 | 5353 days | 32% |
| Peter Brown | 9/10 | 5356 days | 32% |
| Susan & Richard | 10/10 | 5360 days | 33% |
| SB | 8/10 | 5362 days | 32% |
| Johan | 9/10 | 5362 days | 32% |
| Jonathan Martin | 8/10 | 5363 days | 32% |
| Tim | 8/10 | 5367 days | 32% |
| Pierre Pilon | 10/10 | 5368 days | 33% |
| Ed & Pat Mitchell | 8/10 | 5368 days | 32% |
| Ivo Braakhuis | 6/10 | 5368 days | 28% |
| Hans & Huxi | 8/10 | 5368 days | 32% |
| Mieke Knoops | 9/10 | 5370 days | 32% |
| Pascal Auber | 10/10 | 5374 days | 33% |
| Becky | 10/10 | 5381 days | 33% |
| Caitriona Doyle | 10/10 | 5382 days | 33% |
| Adriane | 7/10 | 5384 days | 30% |
| Hanz | 10/10 | 5384 days | 33% |
| Pizzanelli | 8/10 | 5387 days | 32% |
| Chris Kevin | 9/10 | 5397 days | 32% |
| Elizabeth E | 8/10 | 5404 days | 32% |
| Markus | 8/10 | 5404 days | 32% |
| EA Anders | 5/10 | 5405 days | 25% |
| deanlaw | 10/10 | 5433 days | 33% |
| gemmav | 9/10 | 5434 days | 32% |
| eliertv | 7/10 | 5434 days | 30% |
| Furger | 10/10 | 5452 days | 33% |
| Chris Leach | 8/10 | 5457 days | 32% |
| Sabrina Bazin | 9/10 | 5458 days | 32% |
| Colin S | 5/10 | 5458 days | 25% |
| Bernard Misfud | 9/10 | 5461 days | 32% |
| Hansjoerg Ehrmann | 7/10 | 5461 days | 30% |
| Thorben Thede | 7/10 | 5462 days | 30% |
| Shane and Kate Wilkinson | 10/10 | 5472 days | 33% |
| arminh | 6/10 | 5473 days | 28% |
| Graham Butt | 10/10 | 5473 days | 33% |
| Dermot Bryne | 10/10 | 5473 days | 33% |
| Evan | 9/10 | 5511 days | 32% |
| miniappleses | 9/10 | 5511 days | 32% |
| arthurw | 10/10 | 5566 days | 33% |
| richardh | 9/10 | 5574 days | 32% |
| SiljaH | 5/10 | 5683 days | 25% |
| jenniferk | 10/10 | 5694 days | 33% |
| scottl | 9/10 | 5694 days | 32% |
| Colin Church | 9/10 | 5694 days | 32% |
| Marc_N | 10/10 | 5695 days | 33% |
| Andrew Biddle | 7/10 | 5696 days | 30% |
| SBlake | 8/10 | 5699 days | 32% |
| AnjaN | 10/10 | 5701 days | 33% |
| Falk | 8/10 | 5710 days | 32% |
| WiebkeS | 9/10 | 5710 days | 32% |
| AmyBarrett | 10/10 | 5710 days | 33% |
| ChrisD | 10/10 | 5710 days | 33% |
| GeraldMcNamora | 8/10 | 5710 days | 32% |
| StijnH | 8/10 | 5711 days | 32% |
| Lars Haf | 8/10 | 5712 days | 32% |
| AnjaChrist | 9/10 | 5712 days | 32% |
| Tiemen | 9/10 | 5714 days | 32% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Queen Charlotte Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.88% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.