Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Queen Charlotte Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Queen Charlotte Track
Valid Reviews
250 Valid Reviews
The Queen Charlotte Track experience has a total of 250 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 250 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 65 |
|
26% |
| 9/10 | 65 |
|
26% |
| 8/10 | 66 |
|
26% |
| 7/10 | 33 |
|
13% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.12% Average
The raw data average (mean) for all the Queen Charlotte Track valid reviews is 84.12% and is based on 250 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
243 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 250 valid reviews, the experience has 243 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 243 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
24% |
| 9/10 | 64 |
|
26% |
| 8/10 | 66 |
|
27% |
| 7/10 | 33 |
|
14% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.70% Average
The raw data average (mean) for all the Queen Charlotte Track face-to-face reviews is 83.70% and is based on 243 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.38%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Malcolm | 6/10 | 3218 days | 88% |
| Andy | 9/10 | 3227 days | 100% |
| Benedikt Lorenz | 7/10 | 3251 days | 92% |
| Jonas Neumann | 9/10 | 3254 days | 98% |
| Theresa Flach | 9/10 | 3254 days | 98% |
| Alexandra Luerner | 9/10 | 3301 days | 94% |
| Frank Bien | 9/10 | 3301 days | 94% |
| Sarah | 10/10 | 3303 days | 94% |
| Alan Rock | 7/10 | 3306 days | 87% |
| Tina Kueffer | 8/10 | 3308 days | 92% |
| Wolfgang | 10/10 | 3311 days | 94% |
| Favia | 10/10 | 3311 days | 94% |
| Daniel Carr | 9/10 | 3312 days | 93% |
| romain perroches | 9/10 | 3324 days | 92% |
| Soria Chher | 9/10 | 3324 days | 92% |
| Alex Schmidt | 10/10 | 3324 days | 92% |
| Justine Langero | 9/10 | 3333 days | 91% |
| Thomas | 9/10 | 3333 days | 91% |
| Gabriel Prerot | 8/10 | 3342 days | 89% |
| Bettina Enigl | 9/10 | 3342 days | 90% |
| Mikulas and Dominika | 8/10 | 3348 days | 89% |
| Benjamin Leboucq | 7/10 | 3544 days | 68% |
| Adrien Richard | 7/10 | 3544 days | 68% |
| Nicole | 7/10 | 3546 days | 68% |
| Johannes Wassner | 8/10 | 3551 days | 71% |
| Sylvie Smets | 9/10 | 3552 days | 72% |
| Maarten Simons | 9/10 | 3555 days | 71% |
| Magali Schwantke | 9/10 | 3559 days | 71% |
| Kathrin Redl | 7/10 | 3562 days | 66% |
| Luala F | 10/10 | 3563 days | 71% |
| Sebastian Heinzelmann | 8/10 | 3563 days | 70% |
| Anna Kern | 8/10 | 3563 days | 70% |
| Yoomm | 8/10 | 3570 days | 69% |
| Mark | 6/10 | 3570 days | 61% |
| Robin Stamm | 8/10 | 3570 days | 69% |
| Stephan Kirchenbaur | 7/10 | 3571 days | 66% |
| Johannes Frank | 8/10 | 3573 days | 69% |
| Tom Brien | 8/10 | 3576 days | 69% |
| Skye Brien | 10/10 | 3576 days | 70% |
| Dennis Xuereb | 8/10 | 3579 days | 69% |
| Andre | 10/10 | 3579 days | 70% |
| Marco | 7/10 | 3584 days | 65% |
| Mateusz | 8/10 | 3588 days | 68% |
| Ambrosio Loojs | 5/10 | 3608 days | 51% |
| Anna Bouteloup | 7/10 | 3608 days | 63% |
| Pauline Chailand | 9/10 | 3608 days | 67% |
| Anna Stoehr | 6/10 | 3609 days | 58% |
| Ulli | 10/10 | 3610 days | 67% |
| Kristyna Mokrackoua | 10/10 | 3614 days | 67% |
| Philipp | 10/10 | 3616 days | 67% |
| Monica Mier | 10/10 | 3618 days | 66% |
| Ian Hortop | 9/10 | 3620 days | 66% |
| Sara Kuenzi | 7/10 | 3625 days | 61% |
| Barna Szakacs | 9/10 | 3646 days | 63% |
| Christian Boudreau | 8/10 | 3649 days | 62% |
| Evie Sel | 9/10 | 3668 days | 61% |
| Robyn Hallowell | 10/10 | 3669 days | 62% |
| Selma Krap | 9/10 | 3669 days | 61% |
| Maxi Woedel | 9/10 | 3669 days | 61% |
| Philipp Richter | 8/10 | 3703 days | 58% |
| Katherine Halliday | 8/10 | 3931 days | 38% |
| Nina Müller | 6/10 | 3957 days | 31% |
| Katie Stillman | 7/10 | 4015 days | 29% |
| leila rowbotham | 8/10 | 4026 days | 30% |
| Polly Rider | 8/10 | 4036 days | 29% |
| Astrid Egesten | 8/10 | 4039 days | 29% |
| Alex | 7/10 | 4285 days | 7% |
| Josefin Lind | 9/10 | 4286 days | 7% |
| Herman Holmgist | 10/10 | 4286 days | 8% |
| Christina | 7/10 | 4289 days | 7% |
| Kathrin Lerch | 8/10 | 4289 days | 7% |
| Erik Nestlez | 10/10 | 4290 days | 7% |
| Sanne Meijer | 10/10 | 4290 days | 7% |
| Jenny Finch | 8/10 | 4303 days | 6% |
| Drame Mahmadou | 7/10 | 4304 days | 5% |
| Adele Grandguillot | 5/10 | 4304 days | 4% |
| Anne Haenchen | 7/10 | 4307 days | 5% |
| Kathi | 7/10 | 4307 days | 5% |
| Christine Helleiner | 9/10 | 4308 days | 6% |
| Felicitas | 9/10 | 4308 days | 6% |
| Steffen | 4/10 | 4310 days | 3% |
| Sergey Pronkin | 9/10 | 4310 days | 5% |
| Jan Kerkhoff | 10/10 | 4311 days | 5% |
| Friederike Kranzin | 9/10 | 4314 days | 5% |
| Guillaume | 8/10 | 4316 days | 5% |
| Pierre Gentile | 4/10 | 4318 days | 3% |
| Jennifer Garner | 9/10 | 4320 days | 4% |
| Ian Garner | 9/10 | 4320 days | 4% |
| Marinette | 9/10 | 4322 days | 4% |
| Karel | 9/10 | 4323 days | 4% |
| Kristyna | 8/10 | 4323 days | 4% |
| Toke Frederiksen | 4/10 | 4330 days | 2% |
| Verena | 8/10 | 4334 days | 3% |
| Benjamin | 8/10 | 4334 days | 3% |
| Lars Borgaa | 8/10 | 4347 days | 2% |
| Susser | 9/10 | 4359 days | 1% |
| Chen Levin | 7/10 | 4364 days | 1% |
| Lara Mroseck | 10/10 | 4364 days | 1% |
| Robert Geissler | 10/10 | 4364 days | 1% |
| Moulou Ludonvic | 8/10 | 4371 days | 0% |
| Elisabeth Boulier | 8/10 | 4371 days | 0% |
| Mark Wiggington | 8/10 | 4635 days | 43% |
| Bertiethebus | 10/10 | 4641 days | 44% |
| Audrey Ripoche | 9/10 | 4648 days | 44% |
| Miranda | 7/10 | 4649 days | 41% |
| Bertrand Gilles | 7/10 | 4654 days | 41% |
| Debiesse | 7/10 | 4660 days | 41% |
| Galen Licht | 10/10 | 4660 days | 44% |
| Thomas | 8/10 | 4670 days | 43% |
| Karina Gratz | 3/10 | 4676 days | 24% |
| Luisa | 9/10 | 4677 days | 44% |
| Soren and Inelase Lindhardbell | 10/10 | 4744 days | 44% |
| Soren and Inelase Lindhardbell | 10/10 | 4744 days | 44% |
| Nadine | 8/10 | 4744 days | 43% |
| Roux | 8/10 | 4752 days | 43% |
| Timo Maschke | 10/10 | 4753 days | 44% |
| Jackie and Brian | 8/10 | 4754 days | 43% |
| Darren Abbott | 7/10 | 4755 days | 41% |
| Alexandra van den Brack | 7/10 | 4759 days | 41% |
| Anne and John | 9/10 | 4761 days | 44% |
| Sasha and Sandra Bonavia | 10/10 | 4762 days | 44% |
| Barbara | 10/10 | 4762 days | 44% |
| Denise Albrecht | 10/10 | 4766 days | 44% |
| Sally | 10/10 | 4766 days | 44% |
| Megan Child | 10/10 | 4779 days | 44% |
| Adrian Weidell | 8/10 | 4967 days | 43% |
| Jonathan Tuthill | 10/10 | 5022 days | 44% |
| Jen Sweeting | 8/10 | 5024 days | 43% |
| Johannes Mullner | 5/10 | 5027 days | 34% |
| Def Fem | 8/10 | 5032 days | 43% |
| Axel Irriger | 6/10 | 5039 days | 38% |
| Lucy Wilde | 6/10 | 5040 days | 38% |
| Dick Stewart | 7/10 | 5042 days | 41% |
| Janet | 9/10 | 5042 days | 44% |
| Lee Lloyd | 9/10 | 5047 days | 44% |
| Ryan Pynappels | 8/10 | 5048 days | 43% |
| Carl & Desiree Potter | 10/10 | 5049 days | 44% |
| John & Ray Calder | 7/10 | 5049 days | 41% |
| D Collier | 10/10 | 5050 days | 44% |
| E Smudde | 8/10 | 5050 days | 43% |
| Rachel | 9/10 | 5051 days | 44% |
| Yves & Sylvia | 8/10 | 5051 days | 43% |
| Andy Bridgman | 8/10 | 5051 days | 43% |
| Hendrik F | 8/10 | 5051 days | 43% |
| Hardy | 8/10 | 5052 days | 43% |
| Alan Findlay | 8/10 | 5052 days | 43% |
| Fannette Peyreplane | 9/10 | 5054 days | 44% |
| Schweiger | 8/10 | 5061 days | 43% |
| Margaret Wendell | 8/10 | 5064 days | 43% |
| Frank & Julia | 6/10 | 5065 days | 38% |
| Bradley | 7/10 | 5111 days | 41% |
| Rene Rypkema | 7/10 | 5111 days | 41% |
| Steve & Maggie | 4/10 | 5129 days | 29% |
| Peter, Noelle & Susanne | 6/10 | 5131 days | 38% |
| Cornelia & Josef | 9/10 | 5140 days | 44% |
| Jan & Marian | 10/10 | 5140 days | 44% |
| Benjamin Meier | 8/10 | 5143 days | 43% |
| Remco te Lintum | 8/10 | 5144 days | 43% |
| P Stanton | 10/10 | 5345 days | 44% |
| Lisa Milton | 10/10 | 5365 days | 44% |
| Weez18 | 10/10 | 5372 days | 44% |
| Eric Grant | 9/10 | 5377 days | 44% |
| Eric & Liz McKean | 10/10 | 5385 days | 44% |
| Janice OConnor | 9/10 | 5386 days | 44% |
| Van Vliet | 7/10 | 5390 days | 41% |
| Walter Buschta | 10/10 | 5394 days | 44% |
| Richard Broughton | 9/10 | 5397 days | 44% |
| Ben Akin-Smith | 9/10 | 5397 days | 44% |
| Alan Munday | 9/10 | 5401 days | 44% |
| Pam & Rob Tellwright | 9/10 | 5407 days | 44% |
| Agnes McMillan | 10/10 | 5415 days | 44% |
| Gerd Pagel | 10/10 | 5416 days | 44% |
| Jill Dean | 9/10 | 5418 days | 44% |
| Katharina Dierkes | 8/10 | 5418 days | 43% |
| Saglibene | 10/10 | 5421 days | 44% |
| Jarvis and Anja | 8/10 | 5421 days | 43% |
| Derek Archibald | 9/10 | 5424 days | 44% |
| Karen Phillips | 10/10 | 5428 days | 44% |
| Isbabel | 9/10 | 5429 days | 44% |
| Fred West | 8/10 | 5430 days | 43% |
| Dizey | 10/10 | 5462 days | 44% |
| Buttie | 10/10 | 5462 days | 44% |
| Shoe | 10/10 | 5493 days | 44% |
| Wal & Lynne | 8/10 | 5697 days | 43% |
| Chris & Rob | 8/10 | 5700 days | 43% |
| davidm239 | 9/10 | 5707 days | 44% |
| Martin | 10/10 | 5707 days | 44% |
| lindam | 10/10 | 5737 days | 44% |
| hooperuk | 10/10 | 5737 days | 44% |
| Hans and Astrid | 9/10 | 5745 days | 44% |
| Kevin F | 8/10 | 5750 days | 43% |
| Theresa | 10/10 | 5756 days | 44% |
| Antoine Del | 7/10 | 5758 days | 41% |
| Tanya | 9/10 | 5761 days | 44% |
| Peter Brown | 9/10 | 5764 days | 44% |
| Susan & Richard | 10/10 | 5768 days | 44% |
| SB | 8/10 | 5770 days | 43% |
| Johan | 9/10 | 5770 days | 44% |
| Jonathan Martin | 8/10 | 5771 days | 43% |
| Tim | 8/10 | 5775 days | 43% |
| Pierre Pilon | 10/10 | 5776 days | 44% |
| Ed & Pat Mitchell | 8/10 | 5776 days | 43% |
| Ivo Braakhuis | 6/10 | 5776 days | 38% |
| Hans & Huxi | 8/10 | 5776 days | 43% |
| Mieke Knoops | 9/10 | 5778 days | 44% |
| Pascal Auber | 10/10 | 5782 days | 44% |
| Becky | 10/10 | 5789 days | 44% |
| Caitriona Doyle | 10/10 | 5790 days | 44% |
| Adriane | 7/10 | 5792 days | 41% |
| Hanz | 10/10 | 5792 days | 44% |
| Pizzanelli | 8/10 | 5795 days | 43% |
| Chris Kevin | 9/10 | 5805 days | 44% |
| Elizabeth E | 8/10 | 5812 days | 43% |
| Markus | 8/10 | 5812 days | 43% |
| EA Anders | 5/10 | 5813 days | 34% |
| deanlaw | 10/10 | 5841 days | 44% |
| gemmav | 9/10 | 5842 days | 44% |
| eliertv | 7/10 | 5842 days | 41% |
| Furger | 10/10 | 5860 days | 44% |
| Chris Leach | 8/10 | 5865 days | 43% |
| Sabrina Bazin | 9/10 | 5866 days | 44% |
| Colin S | 5/10 | 5866 days | 34% |
| Bernard Misfud | 9/10 | 5869 days | 44% |
| Hansjoerg Ehrmann | 7/10 | 5869 days | 41% |
| Thorben Thede | 7/10 | 5870 days | 41% |
| Shane and Kate Wilkinson | 10/10 | 5880 days | 44% |
| arminh | 6/10 | 5881 days | 38% |
| Graham Butt | 10/10 | 5881 days | 44% |
| Dermot Bryne | 10/10 | 5881 days | 44% |
| Evan | 9/10 | 5919 days | 44% |
| miniappleses | 9/10 | 5919 days | 44% |
| arthurw | 10/10 | 5975 days | 44% |
| richardh | 9/10 | 5983 days | 44% |
| SiljaH | 5/10 | 6092 days | 34% |
| jenniferk | 10/10 | 6102 days | 44% |
| scottl | 9/10 | 6102 days | 44% |
| Colin Church | 9/10 | 6102 days | 44% |
| Marc_N | 10/10 | 6103 days | 44% |
| Andrew Biddle | 7/10 | 6104 days | 41% |
| SBlake | 8/10 | 6107 days | 43% |
| AnjaN | 10/10 | 6109 days | 44% |
| Falk | 8/10 | 6118 days | 43% |
| WiebkeS | 9/10 | 6118 days | 44% |
| AmyBarrett | 10/10 | 6118 days | 44% |
| ChrisD | 10/10 | 6118 days | 44% |
| GeraldMcNamora | 8/10 | 6118 days | 43% |
| StijnH | 8/10 | 6119 days | 43% |
| Lars Haf | 8/10 | 6120 days | 43% |
| AnjaChrist | 9/10 | 6120 days | 44% |
| Tiemen | 9/10 | 6122 days | 44% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Queen Charlotte Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.75% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.