G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Queen Charlotte Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Queen Charlotte Track
Valid Reviews
250 Valid Reviews
The Queen Charlotte Track experience has a total of 250 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 250 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 65 |
|
26% |
| 9/10 | 65 |
|
26% |
| 8/10 | 66 |
|
26% |
| 7/10 | 33 |
|
13% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.12% Average
The raw data average (mean) for all the Queen Charlotte Track valid reviews is 84.12% and is based on 250 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
243 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 250 valid reviews, the experience has 243 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 243 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
24% |
| 9/10 | 64 |
|
26% |
| 8/10 | 66 |
|
27% |
| 7/10 | 33 |
|
14% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.70% Average
The raw data average (mean) for all the Queen Charlotte Track face-to-face reviews is 83.70% and is based on 243 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.12%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Malcolm | 6/10 | 3396 days | 85% |
| Andy | 9/10 | 3405 days | 100% |
| Benedikt Lorenz | 7/10 | 3429 days | 90% |
| Jonas Neumann | 9/10 | 3432 days | 97% |
| Theresa Flach | 9/10 | 3432 days | 97% |
| Alexandra Luerner | 9/10 | 3479 days | 91% |
| Frank Bien | 9/10 | 3479 days | 91% |
| Sarah | 10/10 | 3481 days | 92% |
| Alan Rock | 7/10 | 3484 days | 84% |
| Tina Kueffer | 8/10 | 3486 days | 89% |
| Wolfgang | 10/10 | 3489 days | 91% |
| Favia | 10/10 | 3489 days | 91% |
| Daniel Carr | 9/10 | 3490 days | 90% |
| romain perroches | 9/10 | 3502 days | 88% |
| Soria Chher | 9/10 | 3502 days | 88% |
| Alex Schmidt | 10/10 | 3502 days | 89% |
| Justine Langero | 9/10 | 3511 days | 87% |
| Thomas | 9/10 | 3511 days | 87% |
| Gabriel Prerot | 8/10 | 3520 days | 85% |
| Bettina Enigl | 9/10 | 3520 days | 86% |
| Mikulas and Dominika | 8/10 | 3526 days | 84% |
| Benjamin Leboucq | 7/10 | 3722 days | 56% |
| Adrien Richard | 7/10 | 3722 days | 56% |
| Nicole | 7/10 | 3724 days | 56% |
| Johannes Wassner | 8/10 | 3729 days | 59% |
| Sylvie Smets | 9/10 | 3730 days | 60% |
| Maarten Simons | 9/10 | 3733 days | 60% |
| Magali Schwantke | 9/10 | 3737 days | 59% |
| Kathrin Redl | 7/10 | 3740 days | 54% |
| Luala F | 10/10 | 3741 days | 59% |
| Sebastian Heinzelmann | 8/10 | 3741 days | 58% |
| Anna Kern | 8/10 | 3741 days | 58% |
| Yoomm | 8/10 | 3748 days | 57% |
| Mark | 6/10 | 3748 days | 48% |
| Robin Stamm | 8/10 | 3748 days | 57% |
| Stephan Kirchenbaur | 7/10 | 3749 days | 53% |
| Johannes Frank | 8/10 | 3751 days | 57% |
| Tom Brien | 8/10 | 3754 days | 56% |
| Skye Brien | 10/10 | 3754 days | 58% |
| Dennis Xuereb | 8/10 | 3757 days | 56% |
| Andre | 10/10 | 3757 days | 58% |
| Marco | 7/10 | 3762 days | 52% |
| Mateusz | 8/10 | 3766 days | 55% |
| Ambrosio Loojs | 5/10 | 3786 days | 36% |
| Anna Bouteloup | 7/10 | 3786 days | 49% |
| Pauline Chailand | 9/10 | 3786 days | 53% |
| Anna Stoehr | 6/10 | 3787 days | 44% |
| Ulli | 10/10 | 3788 days | 54% |
| Kristyna Mokrackoua | 10/10 | 3792 days | 53% |
| Philipp | 10/10 | 3794 days | 53% |
| Monica Mier | 10/10 | 3796 days | 53% |
| Ian Hortop | 9/10 | 3798 days | 52% |
| Sara Kuenzi | 7/10 | 3803 days | 47% |
| Barna Szakacs | 9/10 | 3824 days | 49% |
| Christian Boudreau | 8/10 | 3827 days | 47% |
| Evie Sel | 9/10 | 3846 days | 46% |
| Robyn Hallowell | 10/10 | 3847 days | 46% |
| Selma Krap | 9/10 | 3847 days | 46% |
| Maxi Woedel | 9/10 | 3847 days | 46% |
| Philipp Richter | 8/10 | 3881 days | 41% |
| Katherine Halliday | 8/10 | 4109 days | 13% |
| Nina Müller | 6/10 | 4135 days | 6% |
| Katie Stillman | 7/10 | 4193 days | 2% |
| leila rowbotham | 8/10 | 4204 days | 2% |
| Polly Rider | 8/10 | 4214 days | 0% |
| Astrid Egesten | 8/10 | 4217 days | 0% |
| Alex | 7/10 | 4463 days | 39% |
| Josefin Lind | 9/10 | 4464 days | 43% |
| Herman Holmgist | 10/10 | 4464 days | 44% |
| Christina | 7/10 | 4467 days | 39% |
| Kathrin Lerch | 8/10 | 4467 days | 42% |
| Erik Nestlez | 10/10 | 4468 days | 44% |
| Sanne Meijer | 10/10 | 4468 days | 44% |
| Jenny Finch | 8/10 | 4481 days | 42% |
| Drame Mahmadou | 7/10 | 4482 days | 39% |
| Adele Grandguillot | 5/10 | 4482 days | 29% |
| Anne Haenchen | 7/10 | 4485 days | 39% |
| Kathi | 7/10 | 4485 days | 39% |
| Christine Helleiner | 9/10 | 4486 days | 43% |
| Felicitas | 9/10 | 4486 days | 43% |
| Steffen | 4/10 | 4488 days | 22% |
| Sergey Pronkin | 9/10 | 4488 days | 43% |
| Jan Kerkhoff | 10/10 | 4489 days | 44% |
| Friederike Kranzin | 9/10 | 4492 days | 43% |
| Guillaume | 8/10 | 4494 days | 42% |
| Pierre Gentile | 4/10 | 4496 days | 22% |
| Jennifer Garner | 9/10 | 4498 days | 43% |
| Ian Garner | 9/10 | 4498 days | 43% |
| Marinette | 9/10 | 4500 days | 43% |
| Karel | 9/10 | 4501 days | 43% |
| Kristyna | 8/10 | 4501 days | 42% |
| Toke Frederiksen | 4/10 | 4508 days | 22% |
| Verena | 8/10 | 4512 days | 42% |
| Benjamin | 8/10 | 4512 days | 42% |
| Lars Borgaa | 8/10 | 4525 days | 42% |
| Susser | 9/10 | 4537 days | 43% |
| Chen Levin | 7/10 | 4542 days | 39% |
| Lara Mroseck | 10/10 | 4542 days | 44% |
| Robert Geissler | 10/10 | 4542 days | 44% |
| Moulou Ludonvic | 8/10 | 4549 days | 42% |
| Elisabeth Boulier | 8/10 | 4549 days | 42% |
| Mark Wiggington | 8/10 | 4813 days | 42% |
| Bertiethebus | 10/10 | 4819 days | 44% |
| Audrey Ripoche | 9/10 | 4826 days | 43% |
| Miranda | 7/10 | 4827 days | 39% |
| Bertrand Gilles | 7/10 | 4832 days | 39% |
| Debiesse | 7/10 | 4838 days | 39% |
| Galen Licht | 10/10 | 4838 days | 44% |
| Thomas | 8/10 | 4848 days | 42% |
| Karina Gratz | 3/10 | 4854 days | 15% |
| Luisa | 9/10 | 4855 days | 43% |
| Soren and Inelase Lindhardbell | 10/10 | 4922 days | 44% |
| Soren and Inelase Lindhardbell | 10/10 | 4922 days | 44% |
| Nadine | 8/10 | 4922 days | 42% |
| Roux | 8/10 | 4930 days | 42% |
| Timo Maschke | 10/10 | 4931 days | 44% |
| Jackie and Brian | 8/10 | 4932 days | 42% |
| Darren Abbott | 7/10 | 4933 days | 39% |
| Alexandra van den Brack | 7/10 | 4937 days | 39% |
| Anne and John | 9/10 | 4939 days | 43% |
| Sasha and Sandra Bonavia | 10/10 | 4940 days | 44% |
| Barbara | 10/10 | 4940 days | 44% |
| Denise Albrecht | 10/10 | 4944 days | 44% |
| Sally | 10/10 | 4944 days | 44% |
| Megan Child | 10/10 | 4957 days | 44% |
| Adrian Weidell | 8/10 | 5145 days | 42% |
| Jonathan Tuthill | 10/10 | 5200 days | 44% |
| Jen Sweeting | 8/10 | 5202 days | 42% |
| Johannes Mullner | 5/10 | 5205 days | 29% |
| Def Fem | 8/10 | 5210 days | 42% |
| Axel Irriger | 6/10 | 5217 days | 35% |
| Lucy Wilde | 6/10 | 5218 days | 35% |
| Dick Stewart | 7/10 | 5220 days | 39% |
| Janet | 9/10 | 5220 days | 43% |
| Lee Lloyd | 9/10 | 5225 days | 43% |
| Ryan Pynappels | 8/10 | 5226 days | 42% |
| Carl & Desiree Potter | 10/10 | 5227 days | 44% |
| John & Ray Calder | 7/10 | 5227 days | 39% |
| D Collier | 10/10 | 5228 days | 44% |
| E Smudde | 8/10 | 5228 days | 42% |
| Rachel | 9/10 | 5229 days | 43% |
| Yves & Sylvia | 8/10 | 5229 days | 42% |
| Andy Bridgman | 8/10 | 5229 days | 42% |
| Hendrik F | 8/10 | 5229 days | 42% |
| Hardy | 8/10 | 5230 days | 42% |
| Alan Findlay | 8/10 | 5230 days | 42% |
| Fannette Peyreplane | 9/10 | 5232 days | 43% |
| Schweiger | 8/10 | 5239 days | 42% |
| Margaret Wendell | 8/10 | 5242 days | 42% |
| Frank & Julia | 6/10 | 5243 days | 35% |
| Bradley | 7/10 | 5289 days | 39% |
| Rene Rypkema | 7/10 | 5289 days | 39% |
| Steve & Maggie | 4/10 | 5307 days | 22% |
| Peter, Noelle & Susanne | 6/10 | 5309 days | 35% |
| Cornelia & Josef | 9/10 | 5318 days | 43% |
| Jan & Marian | 10/10 | 5318 days | 44% |
| Benjamin Meier | 8/10 | 5321 days | 42% |
| Remco te Lintum | 8/10 | 5322 days | 42% |
| P Stanton | 10/10 | 5523 days | 44% |
| Lisa Milton | 10/10 | 5543 days | 44% |
| Weez18 | 10/10 | 5550 days | 44% |
| Eric Grant | 9/10 | 5555 days | 43% |
| Eric & Liz McKean | 10/10 | 5563 days | 44% |
| Janice OConnor | 9/10 | 5564 days | 43% |
| Van Vliet | 7/10 | 5568 days | 39% |
| Walter Buschta | 10/10 | 5572 days | 44% |
| Richard Broughton | 9/10 | 5575 days | 43% |
| Ben Akin-Smith | 9/10 | 5575 days | 43% |
| Alan Munday | 9/10 | 5579 days | 43% |
| Pam & Rob Tellwright | 9/10 | 5585 days | 43% |
| Agnes McMillan | 10/10 | 5593 days | 44% |
| Gerd Pagel | 10/10 | 5594 days | 44% |
| Jill Dean | 9/10 | 5596 days | 43% |
| Katharina Dierkes | 8/10 | 5596 days | 42% |
| Saglibene | 10/10 | 5599 days | 44% |
| Jarvis and Anja | 8/10 | 5599 days | 42% |
| Derek Archibald | 9/10 | 5602 days | 43% |
| Karen Phillips | 10/10 | 5606 days | 44% |
| Isbabel | 9/10 | 5607 days | 43% |
| Fred West | 8/10 | 5608 days | 42% |
| Dizey | 10/10 | 5640 days | 44% |
| Buttie | 10/10 | 5640 days | 44% |
| Shoe | 10/10 | 5671 days | 44% |
| Wal & Lynne | 8/10 | 5875 days | 42% |
| Chris & Rob | 8/10 | 5878 days | 42% |
| davidm239 | 9/10 | 5885 days | 43% |
| Martin | 10/10 | 5885 days | 44% |
| lindam | 10/10 | 5915 days | 44% |
| hooperuk | 10/10 | 5915 days | 44% |
| Hans and Astrid | 9/10 | 5923 days | 43% |
| Kevin F | 8/10 | 5928 days | 42% |
| Theresa | 10/10 | 5934 days | 44% |
| Antoine Del | 7/10 | 5936 days | 39% |
| Tanya | 9/10 | 5939 days | 43% |
| Peter Brown | 9/10 | 5942 days | 43% |
| Susan & Richard | 10/10 | 5946 days | 44% |
| SB | 8/10 | 5948 days | 42% |
| Johan | 9/10 | 5948 days | 43% |
| Jonathan Martin | 8/10 | 5949 days | 42% |
| Tim | 8/10 | 5953 days | 42% |
| Pierre Pilon | 10/10 | 5954 days | 44% |
| Ed & Pat Mitchell | 8/10 | 5954 days | 42% |
| Ivo Braakhuis | 6/10 | 5954 days | 35% |
| Hans & Huxi | 8/10 | 5954 days | 42% |
| Mieke Knoops | 9/10 | 5956 days | 43% |
| Pascal Auber | 10/10 | 5960 days | 44% |
| Becky | 10/10 | 5967 days | 44% |
| Caitriona Doyle | 10/10 | 5968 days | 44% |
| Adriane | 7/10 | 5970 days | 39% |
| Hanz | 10/10 | 5970 days | 44% |
| Pizzanelli | 8/10 | 5973 days | 42% |
| Chris Kevin | 9/10 | 5983 days | 43% |
| Elizabeth E | 8/10 | 5990 days | 42% |
| Markus | 8/10 | 5990 days | 42% |
| EA Anders | 5/10 | 5991 days | 29% |
| deanlaw | 10/10 | 6019 days | 44% |
| gemmav | 9/10 | 6020 days | 43% |
| eliertv | 7/10 | 6020 days | 39% |
| Furger | 10/10 | 6038 days | 44% |
| Chris Leach | 8/10 | 6043 days | 42% |
| Sabrina Bazin | 9/10 | 6044 days | 43% |
| Colin S | 5/10 | 6044 days | 29% |
| Bernard Misfud | 9/10 | 6047 days | 43% |
| Hansjoerg Ehrmann | 7/10 | 6047 days | 39% |
| Thorben Thede | 7/10 | 6048 days | 39% |
| Shane and Kate Wilkinson | 10/10 | 6058 days | 44% |
| arminh | 6/10 | 6059 days | 35% |
| Graham Butt | 10/10 | 6059 days | 44% |
| Dermot Bryne | 10/10 | 6059 days | 44% |
| Evan | 9/10 | 6097 days | 43% |
| miniappleses | 9/10 | 6097 days | 43% |
| arthurw | 10/10 | 6153 days | 44% |
| richardh | 9/10 | 6161 days | 43% |
| SiljaH | 5/10 | 6270 days | 29% |
| jenniferk | 10/10 | 6280 days | 44% |
| scottl | 9/10 | 6280 days | 43% |
| Colin Church | 9/10 | 6280 days | 43% |
| Marc_N | 10/10 | 6281 days | 44% |
| Andrew Biddle | 7/10 | 6282 days | 39% |
| SBlake | 8/10 | 6285 days | 42% |
| AnjaN | 10/10 | 6287 days | 44% |
| Falk | 8/10 | 6296 days | 42% |
| WiebkeS | 9/10 | 6296 days | 43% |
| AmyBarrett | 10/10 | 6296 days | 44% |
| ChrisD | 10/10 | 6296 days | 44% |
| GeraldMcNamora | 8/10 | 6296 days | 42% |
| StijnH | 8/10 | 6297 days | 42% |
| Lars Haf | 8/10 | 6298 days | 42% |
| AnjaChrist | 9/10 | 6298 days | 43% |
| Tiemen | 9/10 | 6300 days | 43% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Queen Charlotte Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.80% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.