G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Queen Charlotte Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
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Queen Charlotte Track
Valid Reviews
250 Valid Reviews
The Queen Charlotte Track experience has a total of 250 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 250 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 65 |
|
26% |
| 9/10 | 65 |
|
26% |
| 8/10 | 66 |
|
26% |
| 7/10 | 33 |
|
13% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.12% Average
The raw data average (mean) for all the Queen Charlotte Track valid reviews is 84.12% and is based on 250 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
243 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 250 valid reviews, the experience has 243 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 243 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
24% |
| 9/10 | 64 |
|
26% |
| 8/10 | 66 |
|
27% |
| 7/10 | 33 |
|
14% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.70% Average
The raw data average (mean) for all the Queen Charlotte Track face-to-face reviews is 83.70% and is based on 243 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.02%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Malcolm | 6/10 | 2964 days | 85% |
| Andy | 9/10 | 2973 days | 100% |
| Benedikt Lorenz | 7/10 | 2997 days | 91% |
| Jonas Neumann | 9/10 | 3000 days | 98% |
| Theresa Flach | 9/10 | 3000 days | 98% |
| Alexandra Luerner | 9/10 | 3047 days | 94% |
| Frank Bien | 9/10 | 3047 days | 94% |
| Sarah | 10/10 | 3049 days | 95% |
| Alan Rock | 7/10 | 3052 days | 87% |
| Tina Kueffer | 8/10 | 3054 days | 92% |
| Wolfgang | 10/10 | 3057 days | 94% |
| Favia | 10/10 | 3057 days | 94% |
| Daniel Carr | 9/10 | 3058 days | 93% |
| romain perroches | 9/10 | 3070 days | 92% |
| Soria Chher | 9/10 | 3070 days | 92% |
| Alex Schmidt | 10/10 | 3070 days | 93% |
| Justine Langero | 9/10 | 3079 days | 91% |
| Thomas | 9/10 | 3079 days | 91% |
| Gabriel Prerot | 8/10 | 3088 days | 89% |
| Bettina Enigl | 9/10 | 3088 days | 90% |
| Mikulas and Dominika | 8/10 | 3094 days | 89% |
| Benjamin Leboucq | 7/10 | 3290 days | 68% |
| Adrien Richard | 7/10 | 3290 days | 68% |
| Nicole | 7/10 | 3292 days | 68% |
| Johannes Wassner | 8/10 | 3297 days | 72% |
| Sylvie Smets | 9/10 | 3298 days | 73% |
| Maarten Simons | 9/10 | 3301 days | 73% |
| Magali Schwantke | 9/10 | 3305 days | 72% |
| Kathrin Redl | 7/10 | 3308 days | 67% |
| Luala F | 10/10 | 3309 days | 73% |
| Sebastian Heinzelmann | 8/10 | 3309 days | 71% |
| Anna Kern | 8/10 | 3309 days | 71% |
| Yoomm | 8/10 | 3316 days | 71% |
| Mark | 6/10 | 3316 days | 60% |
| Robin Stamm | 8/10 | 3316 days | 71% |
| Stephan Kirchenbaur | 7/10 | 3317 days | 66% |
| Johannes Frank | 8/10 | 3319 days | 70% |
| Tom Brien | 8/10 | 3322 days | 70% |
| Skye Brien | 10/10 | 3322 days | 72% |
| Dennis Xuereb | 8/10 | 3325 days | 70% |
| Andre | 10/10 | 3325 days | 72% |
| Marco | 7/10 | 3330 days | 65% |
| Mateusz | 8/10 | 3334 days | 69% |
| Ambrosio Loojs | 5/10 | 3354 days | 49% |
| Anna Bouteloup | 7/10 | 3354 days | 63% |
| Pauline Chailand | 9/10 | 3354 days | 68% |
| Anna Stoehr | 6/10 | 3355 days | 57% |
| Ulli | 10/10 | 3356 days | 69% |
| Kristyna Mokrackoua | 10/10 | 3360 days | 69% |
| Philipp | 10/10 | 3362 days | 69% |
| Monica Mier | 10/10 | 3364 days | 68% |
| Ian Hortop | 9/10 | 3366 days | 67% |
| Sara Kuenzi | 7/10 | 3371 days | 62% |
| Barna Szakacs | 9/10 | 3392 days | 65% |
| Christian Boudreau | 8/10 | 3395 days | 64% |
| Evie Sel | 9/10 | 3414 days | 63% |
| Robyn Hallowell | 10/10 | 3415 days | 64% |
| Selma Krap | 9/10 | 3415 days | 63% |
| Maxi Woedel | 9/10 | 3415 days | 63% |
| Philipp Richter | 8/10 | 3449 days | 60% |
| Katherine Halliday | 8/10 | 3677 days | 41% |
| Nina Müller | 6/10 | 3703 days | 32% |
| Katie Stillman | 7/10 | 3761 days | 32% |
| leila rowbotham | 8/10 | 3772 days | 33% |
| Polly Rider | 8/10 | 3782 days | 32% |
| Astrid Egesten | 8/10 | 3785 days | 32% |
| Alex | 7/10 | 4031 days | 11% |
| Josefin Lind | 9/10 | 4032 days | 12% |
| Herman Holmgist | 10/10 | 4032 days | 13% |
| Christina | 7/10 | 4035 days | 10% |
| Kathrin Lerch | 8/10 | 4035 days | 12% |
| Erik Nestlez | 10/10 | 4036 days | 12% |
| Sanne Meijer | 10/10 | 4036 days | 12% |
| Jenny Finch | 8/10 | 4049 days | 11% |
| Drame Mahmadou | 7/10 | 4050 days | 9% |
| Adele Grandguillot | 5/10 | 4050 days | 4% |
| Anne Haenchen | 7/10 | 4053 days | 9% |
| Kathi | 7/10 | 4053 days | 9% |
| Christine Helleiner | 9/10 | 4054 days | 10% |
| Felicitas | 9/10 | 4054 days | 10% |
| Steffen | 4/10 | 4056 days | 1% |
| Sergey Pronkin | 9/10 | 4056 days | 10% |
| Jan Kerkhoff | 10/10 | 4057 days | 10% |
| Friederike Kranzin | 9/10 | 4060 days | 10% |
| Guillaume | 8/10 | 4062 days | 9% |
| Pierre Gentile | 4/10 | 4064 days | 1% |
| Jennifer Garner | 9/10 | 4066 days | 9% |
| Ian Garner | 9/10 | 4066 days | 9% |
| Marinette | 9/10 | 4068 days | 9% |
| Karel | 9/10 | 4069 days | 9% |
| Kristyna | 8/10 | 4069 days | 9% |
| Toke Frederiksen | 4/10 | 4076 days | 0% |
| Verena | 8/10 | 4080 days | 8% |
| Benjamin | 8/10 | 4080 days | 8% |
| Lars Borgaa | 8/10 | 4093 days | 7% |
| Susser | 9/10 | 4105 days | 6% |
| Chen Levin | 7/10 | 4110 days | 4% |
| Lara Mroseck | 10/10 | 4110 days | 6% |
| Robert Geissler | 10/10 | 4110 days | 6% |
| Moulou Ludonvic | 8/10 | 4117 days | 5% |
| Elisabeth Boulier | 8/10 | 4117 days | 5% |
| Mark Wiggington | 8/10 | 4381 days | 25% |
| Bertiethebus | 10/10 | 4387 days | 26% |
| Audrey Ripoche | 9/10 | 4394 days | 26% |
| Miranda | 7/10 | 4395 days | 23% |
| Bertrand Gilles | 7/10 | 4400 days | 23% |
| Debiesse | 7/10 | 4406 days | 23% |
| Galen Licht | 10/10 | 4406 days | 26% |
| Thomas | 8/10 | 4416 days | 25% |
| Karina Gratz | 3/10 | 4422 days | 7% |
| Luisa | 9/10 | 4423 days | 26% |
| Soren and Inelase Lindhardbell | 10/10 | 4490 days | 26% |
| Soren and Inelase Lindhardbell | 10/10 | 4490 days | 26% |
| Nadine | 8/10 | 4490 days | 25% |
| Roux | 8/10 | 4498 days | 25% |
| Timo Maschke | 10/10 | 4499 days | 26% |
| Jackie and Brian | 8/10 | 4500 days | 25% |
| Darren Abbott | 7/10 | 4501 days | 23% |
| Alexandra van den Brack | 7/10 | 4505 days | 23% |
| Anne and John | 9/10 | 4507 days | 26% |
| Sasha and Sandra Bonavia | 10/10 | 4508 days | 26% |
| Barbara | 10/10 | 4508 days | 26% |
| Denise Albrecht | 10/10 | 4512 days | 26% |
| Sally | 10/10 | 4512 days | 26% |
| Megan Child | 10/10 | 4525 days | 26% |
| Adrian Weidell | 8/10 | 4713 days | 25% |
| Jonathan Tuthill | 10/10 | 4768 days | 26% |
| Jen Sweeting | 8/10 | 4770 days | 25% |
| Johannes Mullner | 5/10 | 4773 days | 16% |
| Def Fem | 8/10 | 4778 days | 25% |
| Axel Irriger | 6/10 | 4785 days | 20% |
| Lucy Wilde | 6/10 | 4786 days | 20% |
| Dick Stewart | 7/10 | 4788 days | 23% |
| Janet | 9/10 | 4788 days | 26% |
| Lee Lloyd | 9/10 | 4793 days | 26% |
| Ryan Pynappels | 8/10 | 4794 days | 25% |
| Carl & Desiree Potter | 10/10 | 4795 days | 26% |
| John & Ray Calder | 7/10 | 4795 days | 23% |
| D Collier | 10/10 | 4796 days | 26% |
| E Smudde | 8/10 | 4796 days | 25% |
| Rachel | 9/10 | 4797 days | 26% |
| Yves & Sylvia | 8/10 | 4797 days | 25% |
| Andy Bridgman | 8/10 | 4797 days | 25% |
| Hendrik F | 8/10 | 4797 days | 25% |
| Hardy | 8/10 | 4798 days | 25% |
| Alan Findlay | 8/10 | 4798 days | 25% |
| Fannette Peyreplane | 9/10 | 4800 days | 26% |
| Schweiger | 8/10 | 4807 days | 25% |
| Margaret Wendell | 8/10 | 4810 days | 25% |
| Frank & Julia | 6/10 | 4811 days | 20% |
| Bradley | 7/10 | 4857 days | 23% |
| Rene Rypkema | 7/10 | 4857 days | 23% |
| Steve & Maggie | 4/10 | 4875 days | 11% |
| Peter, Noelle & Susanne | 6/10 | 4877 days | 20% |
| Cornelia & Josef | 9/10 | 4886 days | 26% |
| Jan & Marian | 10/10 | 4886 days | 26% |
| Benjamin Meier | 8/10 | 4889 days | 25% |
| Remco te Lintum | 8/10 | 4890 days | 25% |
| P Stanton | 10/10 | 5091 days | 26% |
| Lisa Milton | 10/10 | 5111 days | 26% |
| Weez18 | 10/10 | 5118 days | 26% |
| Eric Grant | 9/10 | 5123 days | 26% |
| Eric & Liz McKean | 10/10 | 5131 days | 26% |
| Janice OConnor | 9/10 | 5132 days | 26% |
| Van Vliet | 7/10 | 5136 days | 23% |
| Walter Buschta | 10/10 | 5140 days | 26% |
| Richard Broughton | 9/10 | 5143 days | 26% |
| Ben Akin-Smith | 9/10 | 5143 days | 26% |
| Alan Munday | 9/10 | 5147 days | 26% |
| Pam & Rob Tellwright | 9/10 | 5153 days | 26% |
| Agnes McMillan | 10/10 | 5161 days | 26% |
| Gerd Pagel | 10/10 | 5162 days | 26% |
| Jill Dean | 9/10 | 5164 days | 26% |
| Katharina Dierkes | 8/10 | 5164 days | 25% |
| Saglibene | 10/10 | 5167 days | 26% |
| Jarvis and Anja | 8/10 | 5167 days | 25% |
| Derek Archibald | 9/10 | 5170 days | 26% |
| Karen Phillips | 10/10 | 5174 days | 26% |
| Isbabel | 9/10 | 5175 days | 26% |
| Fred West | 8/10 | 5176 days | 25% |
| Dizey | 10/10 | 5208 days | 26% |
| Buttie | 10/10 | 5208 days | 26% |
| Shoe | 10/10 | 5239 days | 26% |
| Wal & Lynne | 8/10 | 5443 days | 25% |
| Chris & Rob | 8/10 | 5446 days | 25% |
| davidm239 | 9/10 | 5453 days | 26% |
| Martin | 10/10 | 5453 days | 26% |
| lindam | 10/10 | 5483 days | 26% |
| hooperuk | 10/10 | 5483 days | 26% |
| Hans and Astrid | 9/10 | 5491 days | 26% |
| Kevin F | 8/10 | 5496 days | 25% |
| Theresa | 10/10 | 5502 days | 26% |
| Antoine Del | 7/10 | 5504 days | 23% |
| Tanya | 9/10 | 5507 days | 26% |
| Peter Brown | 9/10 | 5510 days | 26% |
| Susan & Richard | 10/10 | 5514 days | 26% |
| SB | 8/10 | 5516 days | 25% |
| Johan | 9/10 | 5516 days | 26% |
| Jonathan Martin | 8/10 | 5517 days | 25% |
| Tim | 8/10 | 5521 days | 25% |
| Pierre Pilon | 10/10 | 5522 days | 26% |
| Ed & Pat Mitchell | 8/10 | 5522 days | 25% |
| Ivo Braakhuis | 6/10 | 5522 days | 20% |
| Hans & Huxi | 8/10 | 5522 days | 25% |
| Mieke Knoops | 9/10 | 5524 days | 26% |
| Pascal Auber | 10/10 | 5528 days | 26% |
| Becky | 10/10 | 5535 days | 26% |
| Caitriona Doyle | 10/10 | 5536 days | 26% |
| Adriane | 7/10 | 5538 days | 23% |
| Hanz | 10/10 | 5538 days | 26% |
| Pizzanelli | 8/10 | 5541 days | 25% |
| Chris Kevin | 9/10 | 5551 days | 26% |
| Elizabeth E | 8/10 | 5558 days | 25% |
| Markus | 8/10 | 5558 days | 25% |
| EA Anders | 5/10 | 5559 days | 16% |
| deanlaw | 10/10 | 5587 days | 26% |
| gemmav | 9/10 | 5588 days | 26% |
| eliertv | 7/10 | 5588 days | 23% |
| Furger | 10/10 | 5606 days | 26% |
| Chris Leach | 8/10 | 5611 days | 25% |
| Sabrina Bazin | 9/10 | 5612 days | 26% |
| Colin S | 5/10 | 5612 days | 16% |
| Bernard Misfud | 9/10 | 5615 days | 26% |
| Hansjoerg Ehrmann | 7/10 | 5615 days | 23% |
| Thorben Thede | 7/10 | 5616 days | 23% |
| Shane and Kate Wilkinson | 10/10 | 5626 days | 26% |
| arminh | 6/10 | 5627 days | 20% |
| Graham Butt | 10/10 | 5627 days | 26% |
| Dermot Bryne | 10/10 | 5627 days | 26% |
| Evan | 9/10 | 5665 days | 26% |
| miniappleses | 9/10 | 5665 days | 26% |
| arthurw | 10/10 | 5721 days | 26% |
| richardh | 9/10 | 5729 days | 26% |
| SiljaH | 5/10 | 5838 days | 16% |
| jenniferk | 10/10 | 5848 days | 26% |
| scottl | 9/10 | 5848 days | 26% |
| Colin Church | 9/10 | 5848 days | 26% |
| Marc_N | 10/10 | 5849 days | 26% |
| Andrew Biddle | 7/10 | 5850 days | 23% |
| SBlake | 8/10 | 5853 days | 25% |
| AnjaN | 10/10 | 5855 days | 26% |
| Falk | 8/10 | 5864 days | 25% |
| WiebkeS | 9/10 | 5864 days | 26% |
| AmyBarrett | 10/10 | 5864 days | 26% |
| ChrisD | 10/10 | 5864 days | 26% |
| GeraldMcNamora | 8/10 | 5864 days | 25% |
| StijnH | 8/10 | 5865 days | 25% |
| Lars Haf | 8/10 | 5866 days | 25% |
| AnjaChrist | 9/10 | 5866 days | 26% |
| Tiemen | 9/10 | 5868 days | 26% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Queen Charlotte Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.82% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.