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Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Queen Charlotte Track.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Queen Charlotte Track

Valid Reviews

250 Valid Reviews

The Queen Charlotte Track experience has a total of 250 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 250 valid reviews:

Rating Count Percentage
10/10 65
26%
9/10 65
26%
8/10 66
26%
7/10 33
13%
6/10 10
4%
5/10 6
2%
4/10 4
2%
3/10 1
0%
2/10 0
0%
1/10 0
0%

84.12% Average

The raw data average (mean) for all the Queen Charlotte Track valid reviews is 84.12% and is based on 250 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

243 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 250 valid reviews, the experience has 243 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 243 face-to-face reviews:

Rating Count Percentage
10/10 59
24%
9/10 64
26%
8/10 66
27%
7/10 33
14%
6/10 10
4%
5/10 6
2%
4/10 4
2%
3/10 1
0%
2/10 0
0%
1/10 0
0%

83.70% Average

The raw data average (mean) for all the Queen Charlotte Track face-to-face reviews is 83.70% and is based on 243 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

84.99%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Malcolm 6/10 2837 days 87%
Andy 9/10 2846 days 100%
Benedikt Lorenz 7/10 2870 days 93%
Jonas Neumann 9/10 2873 days 98%
Theresa Flach 9/10 2873 days 98%
Alexandra Luerner 9/10 2920 days 95%
Frank Bien 9/10 2920 days 95%
Sarah 10/10 2922 days 96%
Alan Rock 7/10 2925 days 89%
Tina Kueffer 8/10 2927 days 94%
Wolfgang 10/10 2930 days 95%
Favia 10/10 2930 days 95%
Daniel Carr 9/10 2931 days 94%
romain perroches 9/10 2943 days 94%
Soria Chher 9/10 2943 days 94%
Alex Schmidt 10/10 2943 days 95%
Justine Langero 9/10 2952 days 93%
Thomas 9/10 2952 days 93%
Gabriel Prerot 8/10 2961 days 92%
Bettina Enigl 9/10 2961 days 92%
Mikulas and Dominika 8/10 2967 days 91%
Benjamin Leboucq 7/10 3163 days 75%
Adrien Richard 7/10 3163 days 75%
Nicole 7/10 3165 days 74%
Johannes Wassner 8/10 3170 days 78%
Sylvie Smets 9/10 3171 days 79%
Maarten Simons 9/10 3174 days 79%
Magali Schwantke 9/10 3178 days 78%
Kathrin Redl 7/10 3181 days 73%
Luala F 10/10 3182 days 79%
Sebastian Heinzelmann 8/10 3182 days 77%
Anna Kern 8/10 3182 days 77%
Yoomm 8/10 3189 days 77%
Mark 6/10 3189 days 68%
Robin Stamm 8/10 3189 days 77%
Stephan Kirchenbaur 7/10 3190 days 73%
Johannes Frank 8/10 3192 days 77%
Tom Brien 8/10 3195 days 76%
Skye Brien 10/10 3195 days 78%
Dennis Xuereb 8/10 3198 days 76%
Andre 10/10 3198 days 78%
Marco 7/10 3203 days 72%
Mateusz 8/10 3207 days 76%
Ambrosio Loojs 5/10 3227 days 58%
Anna Bouteloup 7/10 3227 days 71%
Pauline Chailand 9/10 3227 days 75%
Anna Stoehr 6/10 3228 days 65%
Ulli 10/10 3229 days 76%
Kristyna Mokrackoua 10/10 3233 days 75%
Philipp 10/10 3235 days 75%
Monica Mier 10/10 3237 days 75%
Ian Hortop 9/10 3239 days 74%
Sara Kuenzi 7/10 3244 days 70%
Barna Szakacs 9/10 3265 days 73%
Christian Boudreau 8/10 3268 days 72%
Evie Sel 9/10 3287 days 71%
Robyn Hallowell 10/10 3288 days 72%
Selma Krap 9/10 3288 days 71%
Maxi Woedel 9/10 3288 days 71%
Philipp Richter 8/10 3322 days 68%
Katherine Halliday 8/10 3550 days 54%
Nina Müller 6/10 3576 days 46%
Katie Stillman 7/10 3634 days 46%
leila rowbotham 8/10 3645 days 47%
Polly Rider 8/10 3655 days 47%
Astrid Egesten 8/10 3658 days 47%
Alex 7/10 3904 days 29%
Josefin Lind 9/10 3905 days 31%
Herman Holmgist 10/10 3905 days 31%
Christina 7/10 3908 days 29%
Kathrin Lerch 8/10 3908 days 30%
Erik Nestlez 10/10 3909 days 31%
Sanne Meijer 10/10 3909 days 31%
Jenny Finch 8/10 3922 days 29%
Drame Mahmadou 7/10 3923 days 28%
Adele Grandguillot 5/10 3923 days 23%
Anne Haenchen 7/10 3926 days 28%
Kathi 7/10 3926 days 28%
Christine Helleiner 9/10 3927 days 29%
Felicitas 9/10 3927 days 29%
Steffen 4/10 3929 days 19%
Sergey Pronkin 9/10 3929 days 29%
Jan Kerkhoff 10/10 3930 days 30%
Friederike Kranzin 9/10 3933 days 29%
Guillaume 8/10 3935 days 29%
Pierre Gentile 4/10 3937 days 19%
Jennifer Garner 9/10 3939 days 29%
Ian Garner 9/10 3939 days 29%
Marinette 9/10 3941 days 29%
Karel 9/10 3942 days 28%
Kristyna 8/10 3942 days 28%
Toke Frederiksen 4/10 3949 days 18%
Verena 8/10 3953 days 27%
Benjamin 8/10 3953 days 27%
Lars Borgaa 8/10 3966 days 27%
Susser 9/10 3978 days 26%
Chen Levin 7/10 3983 days 24%
Lara Mroseck 10/10 3983 days 26%
Robert Geissler 10/10 3983 days 26%
Moulou Ludonvic 8/10 3990 days 25%
Elisabeth Boulier 8/10 3990 days 25%
Mark Wiggington 8/10 4254 days 8%
Bertiethebus 10/10 4260 days 8%
Audrey Ripoche 9/10 4267 days 7%
Miranda 7/10 4268 days 7%
Bertrand Gilles 7/10 4273 days 6%
Debiesse 7/10 4279 days 6%
Galen Licht 10/10 4279 days 7%
Thomas 8/10 4289 days 6%
Karina Gratz 3/10 4295 days 3%
Luisa 9/10 4296 days 5%
Soren and Inelase Lindhardbell 10/10 4363 days 1%
Soren and Inelase Lindhardbell 10/10 4363 days 1%
Nadine 8/10 4363 days 1%
Roux 8/10 4371 days 0%
Timo Maschke 10/10 4372 days 0%
Jackie and Brian 8/10 4373 days 0%
Darren Abbott 7/10 4374 days 0%
Alexandra van den Brack 7/10 4378 days 0%
Anne and John 9/10 4380 days 33%
Sasha and Sandra Bonavia 10/10 4381 days 34%
Barbara 10/10 4381 days 34%
Denise Albrecht 10/10 4385 days 34%
Sally 10/10 4385 days 34%
Megan Child 10/10 4398 days 34%
Adrian Weidell 8/10 4586 days 33%
Jonathan Tuthill 10/10 4641 days 34%
Jen Sweeting 8/10 4643 days 33%
Johannes Mullner 5/10 4646 days 26%
Def Fem 8/10 4651 days 33%
Axel Irriger 6/10 4658 days 29%
Lucy Wilde 6/10 4659 days 29%
Dick Stewart 7/10 4661 days 31%
Janet 9/10 4661 days 33%
Lee Lloyd 9/10 4666 days 33%
Ryan Pynappels 8/10 4667 days 33%
Carl & Desiree Potter 10/10 4668 days 34%
John & Ray Calder 7/10 4668 days 31%
D Collier 10/10 4669 days 34%
E Smudde 8/10 4669 days 33%
Rachel 9/10 4670 days 33%
Yves & Sylvia 8/10 4670 days 33%
Andy Bridgman 8/10 4670 days 33%
Hendrik F 8/10 4670 days 33%
Hardy 8/10 4671 days 33%
Alan Findlay 8/10 4671 days 33%
Fannette Peyreplane 9/10 4673 days 33%
Schweiger 8/10 4680 days 33%
Margaret Wendell 8/10 4683 days 33%
Frank & Julia 6/10 4684 days 29%
Bradley 7/10 4730 days 31%
Rene Rypkema 7/10 4730 days 31%
Steve & Maggie 4/10 4748 days 22%
Peter, Noelle & Susanne 6/10 4750 days 29%
Cornelia & Josef 9/10 4759 days 33%
Jan & Marian 10/10 4759 days 34%
Benjamin Meier 8/10 4762 days 33%
Remco te Lintum 8/10 4763 days 33%
P Stanton 10/10 4964 days 34%
Lisa Milton 10/10 4984 days 34%
Weez18 10/10 4991 days 34%
Eric Grant 9/10 4996 days 33%
Eric & Liz McKean 10/10 5004 days 34%
Janice OConnor 9/10 5005 days 33%
Van Vliet 7/10 5009 days 31%
Walter Buschta 10/10 5013 days 34%
Richard Broughton 9/10 5016 days 33%
Ben Akin-Smith 9/10 5016 days 33%
Alan Munday 9/10 5020 days 33%
Pam & Rob Tellwright 9/10 5026 days 33%
Agnes McMillan 10/10 5034 days 34%
Gerd Pagel 10/10 5035 days 34%
Jill Dean 9/10 5037 days 33%
Katharina Dierkes 8/10 5037 days 33%
Saglibene 10/10 5040 days 34%
Jarvis and Anja 8/10 5040 days 33%
Derek Archibald 9/10 5043 days 33%
Karen Phillips 10/10 5047 days 34%
Isbabel 9/10 5048 days 33%
Fred West 8/10 5049 days 33%
Dizey 10/10 5081 days 34%
Buttie 10/10 5081 days 34%
Shoe 10/10 5112 days 34%
Wal & Lynne 8/10 5316 days 33%
Chris & Rob 8/10 5319 days 33%
davidm239 9/10 5326 days 33%
Martin 10/10 5326 days 34%
lindam 10/10 5356 days 34%
hooperuk 10/10 5356 days 34%
Hans and Astrid 9/10 5364 days 33%
Kevin F 8/10 5369 days 33%
Theresa 10/10 5375 days 34%
Antoine Del 7/10 5377 days 31%
Tanya 9/10 5380 days 33%
Peter Brown 9/10 5383 days 33%
Susan & Richard 10/10 5387 days 34%
SB 8/10 5389 days 33%
Johan 9/10 5389 days 33%
Jonathan Martin 8/10 5390 days 33%
Tim 8/10 5394 days 33%
Pierre Pilon 10/10 5395 days 34%
Ed & Pat Mitchell 8/10 5395 days 33%
Ivo Braakhuis 6/10 5395 days 29%
Hans & Huxi 8/10 5395 days 33%
Mieke Knoops 9/10 5397 days 33%
Pascal Auber 10/10 5401 days 34%
Becky 10/10 5408 days 34%
Caitriona Doyle 10/10 5409 days 34%
Adriane 7/10 5411 days 31%
Hanz 10/10 5411 days 34%
Pizzanelli 8/10 5414 days 33%
Chris Kevin 9/10 5424 days 33%
Elizabeth E 8/10 5431 days 33%
Markus 8/10 5431 days 33%
EA Anders 5/10 5432 days 26%
deanlaw 10/10 5460 days 34%
gemmav 9/10 5461 days 33%
eliertv 7/10 5461 days 31%
Furger 10/10 5479 days 34%
Chris Leach 8/10 5484 days 33%
Sabrina Bazin 9/10 5485 days 33%
Colin S 5/10 5485 days 26%
Bernard Misfud 9/10 5488 days 33%
Hansjoerg Ehrmann 7/10 5488 days 31%
Thorben Thede 7/10 5489 days 31%
Shane and Kate Wilkinson 10/10 5499 days 34%
arminh 6/10 5500 days 29%
Graham Butt 10/10 5500 days 34%
Dermot Bryne 10/10 5500 days 34%
Evan 9/10 5538 days 33%
miniappleses 9/10 5538 days 33%
arthurw 10/10 5594 days 34%
richardh 9/10 5602 days 33%
SiljaH 5/10 5711 days 26%
jenniferk 10/10 5721 days 34%
scottl 9/10 5721 days 33%
Colin Church 9/10 5721 days 33%
Marc_N 10/10 5722 days 34%
Andrew Biddle 7/10 5723 days 31%
SBlake 8/10 5726 days 33%
AnjaN 10/10 5728 days 34%
Falk 8/10 5737 days 33%
WiebkeS 9/10 5737 days 33%
AmyBarrett 10/10 5737 days 34%
ChrisD 10/10 5737 days 34%
GeraldMcNamora 8/10 5737 days 33%
StijnH 8/10 5738 days 33%
Lars Haf 8/10 5739 days 33%
AnjaChrist 9/10 5739 days 33%
Tiemen 9/10 5741 days 33%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Queen Charlotte Track does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.83% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

87%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.