Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Queen Charlotte Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Queen Charlotte Track
Valid Reviews
250 Valid Reviews
The Queen Charlotte Track experience has a total of 250 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 250 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 65 |
|
26% |
| 9/10 | 65 |
|
26% |
| 8/10 | 66 |
|
26% |
| 7/10 | 33 |
|
13% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.12% Average
The raw data average (mean) for all the Queen Charlotte Track valid reviews is 84.12% and is based on 250 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
243 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 250 valid reviews, the experience has 243 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 243 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
24% |
| 9/10 | 64 |
|
26% |
| 8/10 | 66 |
|
27% |
| 7/10 | 33 |
|
14% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.70% Average
The raw data average (mean) for all the Queen Charlotte Track face-to-face reviews is 83.70% and is based on 243 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.06%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Malcolm | 6/10 | 2886 days | 87% |
| Andy | 9/10 | 2895 days | 100% |
| Benedikt Lorenz | 7/10 | 2919 days | 92% |
| Jonas Neumann | 9/10 | 2922 days | 98% |
| Theresa Flach | 9/10 | 2922 days | 98% |
| Alexandra Luerner | 9/10 | 2969 days | 95% |
| Frank Bien | 9/10 | 2969 days | 95% |
| Sarah | 10/10 | 2971 days | 96% |
| Alan Rock | 7/10 | 2974 days | 89% |
| Tina Kueffer | 8/10 | 2976 days | 94% |
| Wolfgang | 10/10 | 2979 days | 95% |
| Favia | 10/10 | 2979 days | 95% |
| Daniel Carr | 9/10 | 2980 days | 94% |
| romain perroches | 9/10 | 2992 days | 93% |
| Soria Chher | 9/10 | 2992 days | 93% |
| Alex Schmidt | 10/10 | 2992 days | 94% |
| Justine Langero | 9/10 | 3001 days | 93% |
| Thomas | 9/10 | 3001 days | 93% |
| Gabriel Prerot | 8/10 | 3010 days | 91% |
| Bettina Enigl | 9/10 | 3010 days | 92% |
| Mikulas and Dominika | 8/10 | 3016 days | 91% |
| Benjamin Leboucq | 7/10 | 3212 days | 74% |
| Adrien Richard | 7/10 | 3212 days | 74% |
| Nicole | 7/10 | 3214 days | 73% |
| Johannes Wassner | 8/10 | 3219 days | 77% |
| Sylvie Smets | 9/10 | 3220 days | 78% |
| Maarten Simons | 9/10 | 3223 days | 78% |
| Magali Schwantke | 9/10 | 3227 days | 77% |
| Kathrin Redl | 7/10 | 3230 days | 72% |
| Luala F | 10/10 | 3231 days | 78% |
| Sebastian Heinzelmann | 8/10 | 3231 days | 76% |
| Anna Kern | 8/10 | 3231 days | 76% |
| Yoomm | 8/10 | 3238 days | 76% |
| Mark | 6/10 | 3238 days | 66% |
| Robin Stamm | 8/10 | 3238 days | 76% |
| Stephan Kirchenbaur | 7/10 | 3239 days | 72% |
| Johannes Frank | 8/10 | 3241 days | 76% |
| Tom Brien | 8/10 | 3244 days | 75% |
| Skye Brien | 10/10 | 3244 days | 77% |
| Dennis Xuereb | 8/10 | 3247 days | 75% |
| Andre | 10/10 | 3247 days | 77% |
| Marco | 7/10 | 3252 days | 71% |
| Mateusz | 8/10 | 3256 days | 75% |
| Ambrosio Loojs | 5/10 | 3276 days | 57% |
| Anna Bouteloup | 7/10 | 3276 days | 69% |
| Pauline Chailand | 9/10 | 3276 days | 74% |
| Anna Stoehr | 6/10 | 3277 days | 64% |
| Ulli | 10/10 | 3278 days | 75% |
| Kristyna Mokrackoua | 10/10 | 3282 days | 74% |
| Philipp | 10/10 | 3284 days | 74% |
| Monica Mier | 10/10 | 3286 days | 74% |
| Ian Hortop | 9/10 | 3288 days | 73% |
| Sara Kuenzi | 7/10 | 3293 days | 68% |
| Barna Szakacs | 9/10 | 3314 days | 71% |
| Christian Boudreau | 8/10 | 3317 days | 70% |
| Evie Sel | 9/10 | 3336 days | 70% |
| Robyn Hallowell | 10/10 | 3337 days | 71% |
| Selma Krap | 9/10 | 3337 days | 70% |
| Maxi Woedel | 9/10 | 3337 days | 70% |
| Philipp Richter | 8/10 | 3371 days | 67% |
| Katherine Halliday | 8/10 | 3599 days | 51% |
| Nina Müller | 6/10 | 3625 days | 43% |
| Katie Stillman | 7/10 | 3683 days | 43% |
| leila rowbotham | 8/10 | 3694 days | 45% |
| Polly Rider | 8/10 | 3704 days | 44% |
| Astrid Egesten | 8/10 | 3707 days | 44% |
| Alex | 7/10 | 3953 days | 26% |
| Josefin Lind | 9/10 | 3954 days | 28% |
| Herman Holmgist | 10/10 | 3954 days | 28% |
| Christina | 7/10 | 3957 days | 26% |
| Kathrin Lerch | 8/10 | 3957 days | 27% |
| Erik Nestlez | 10/10 | 3958 days | 28% |
| Sanne Meijer | 10/10 | 3958 days | 28% |
| Jenny Finch | 8/10 | 3971 days | 26% |
| Drame Mahmadou | 7/10 | 3972 days | 25% |
| Adele Grandguillot | 5/10 | 3972 days | 20% |
| Anne Haenchen | 7/10 | 3975 days | 25% |
| Kathi | 7/10 | 3975 days | 25% |
| Christine Helleiner | 9/10 | 3976 days | 26% |
| Felicitas | 9/10 | 3976 days | 26% |
| Steffen | 4/10 | 3978 days | 17% |
| Sergey Pronkin | 9/10 | 3978 days | 26% |
| Jan Kerkhoff | 10/10 | 3979 days | 26% |
| Friederike Kranzin | 9/10 | 3982 days | 26% |
| Guillaume | 8/10 | 3984 days | 25% |
| Pierre Gentile | 4/10 | 3986 days | 16% |
| Jennifer Garner | 9/10 | 3988 days | 25% |
| Ian Garner | 9/10 | 3988 days | 25% |
| Marinette | 9/10 | 3990 days | 25% |
| Karel | 9/10 | 3991 days | 25% |
| Kristyna | 8/10 | 3991 days | 25% |
| Toke Frederiksen | 4/10 | 3998 days | 16% |
| Verena | 8/10 | 4002 days | 24% |
| Benjamin | 8/10 | 4002 days | 24% |
| Lars Borgaa | 8/10 | 4015 days | 23% |
| Susser | 9/10 | 4027 days | 23% |
| Chen Levin | 7/10 | 4032 days | 21% |
| Lara Mroseck | 10/10 | 4032 days | 23% |
| Robert Geissler | 10/10 | 4032 days | 23% |
| Moulou Ludonvic | 8/10 | 4039 days | 22% |
| Elisabeth Boulier | 8/10 | 4039 days | 22% |
| Mark Wiggington | 8/10 | 4303 days | 4% |
| Bertiethebus | 10/10 | 4309 days | 4% |
| Audrey Ripoche | 9/10 | 4316 days | 3% |
| Miranda | 7/10 | 4317 days | 3% |
| Bertrand Gilles | 7/10 | 4322 days | 2% |
| Debiesse | 7/10 | 4328 days | 2% |
| Galen Licht | 10/10 | 4328 days | 2% |
| Thomas | 8/10 | 4338 days | 1% |
| Karina Gratz | 3/10 | 4344 days | 0% |
| Luisa | 9/10 | 4345 days | 1% |
| Soren and Inelase Lindhardbell | 10/10 | 4412 days | 34% |
| Soren and Inelase Lindhardbell | 10/10 | 4412 days | 34% |
| Nadine | 8/10 | 4412 days | 33% |
| Roux | 8/10 | 4420 days | 33% |
| Timo Maschke | 10/10 | 4421 days | 34% |
| Jackie and Brian | 8/10 | 4422 days | 33% |
| Darren Abbott | 7/10 | 4423 days | 31% |
| Alexandra van den Brack | 7/10 | 4427 days | 31% |
| Anne and John | 9/10 | 4429 days | 34% |
| Sasha and Sandra Bonavia | 10/10 | 4430 days | 34% |
| Barbara | 10/10 | 4430 days | 34% |
| Denise Albrecht | 10/10 | 4434 days | 34% |
| Sally | 10/10 | 4434 days | 34% |
| Megan Child | 10/10 | 4447 days | 34% |
| Adrian Weidell | 8/10 | 4635 days | 33% |
| Jonathan Tuthill | 10/10 | 4690 days | 34% |
| Jen Sweeting | 8/10 | 4692 days | 33% |
| Johannes Mullner | 5/10 | 4695 days | 26% |
| Def Fem | 8/10 | 4700 days | 33% |
| Axel Irriger | 6/10 | 4707 days | 29% |
| Lucy Wilde | 6/10 | 4708 days | 29% |
| Dick Stewart | 7/10 | 4710 days | 31% |
| Janet | 9/10 | 4710 days | 34% |
| Lee Lloyd | 9/10 | 4715 days | 34% |
| Ryan Pynappels | 8/10 | 4716 days | 33% |
| Carl & Desiree Potter | 10/10 | 4717 days | 34% |
| John & Ray Calder | 7/10 | 4717 days | 31% |
| D Collier | 10/10 | 4718 days | 34% |
| E Smudde | 8/10 | 4718 days | 33% |
| Rachel | 9/10 | 4719 days | 34% |
| Yves & Sylvia | 8/10 | 4719 days | 33% |
| Andy Bridgman | 8/10 | 4719 days | 33% |
| Hendrik F | 8/10 | 4719 days | 33% |
| Hardy | 8/10 | 4720 days | 33% |
| Alan Findlay | 8/10 | 4720 days | 33% |
| Fannette Peyreplane | 9/10 | 4722 days | 34% |
| Schweiger | 8/10 | 4729 days | 33% |
| Margaret Wendell | 8/10 | 4732 days | 33% |
| Frank & Julia | 6/10 | 4733 days | 29% |
| Bradley | 7/10 | 4779 days | 31% |
| Rene Rypkema | 7/10 | 4779 days | 31% |
| Steve & Maggie | 4/10 | 4797 days | 22% |
| Peter, Noelle & Susanne | 6/10 | 4799 days | 29% |
| Cornelia & Josef | 9/10 | 4808 days | 34% |
| Jan & Marian | 10/10 | 4808 days | 34% |
| Benjamin Meier | 8/10 | 4811 days | 33% |
| Remco te Lintum | 8/10 | 4812 days | 33% |
| P Stanton | 10/10 | 5013 days | 34% |
| Lisa Milton | 10/10 | 5033 days | 34% |
| Weez18 | 10/10 | 5040 days | 34% |
| Eric Grant | 9/10 | 5045 days | 34% |
| Eric & Liz McKean | 10/10 | 5053 days | 34% |
| Janice OConnor | 9/10 | 5054 days | 34% |
| Van Vliet | 7/10 | 5058 days | 31% |
| Walter Buschta | 10/10 | 5062 days | 34% |
| Richard Broughton | 9/10 | 5065 days | 34% |
| Ben Akin-Smith | 9/10 | 5065 days | 34% |
| Alan Munday | 9/10 | 5069 days | 34% |
| Pam & Rob Tellwright | 9/10 | 5075 days | 34% |
| Agnes McMillan | 10/10 | 5083 days | 34% |
| Gerd Pagel | 10/10 | 5084 days | 34% |
| Jill Dean | 9/10 | 5086 days | 34% |
| Katharina Dierkes | 8/10 | 5086 days | 33% |
| Saglibene | 10/10 | 5089 days | 34% |
| Jarvis and Anja | 8/10 | 5089 days | 33% |
| Derek Archibald | 9/10 | 5092 days | 34% |
| Karen Phillips | 10/10 | 5096 days | 34% |
| Isbabel | 9/10 | 5097 days | 34% |
| Fred West | 8/10 | 5098 days | 33% |
| Dizey | 10/10 | 5130 days | 34% |
| Buttie | 10/10 | 5130 days | 34% |
| Shoe | 10/10 | 5161 days | 34% |
| Wal & Lynne | 8/10 | 5365 days | 33% |
| Chris & Rob | 8/10 | 5368 days | 33% |
| davidm239 | 9/10 | 5375 days | 34% |
| Martin | 10/10 | 5375 days | 34% |
| lindam | 10/10 | 5405 days | 34% |
| hooperuk | 10/10 | 5405 days | 34% |
| Hans and Astrid | 9/10 | 5413 days | 34% |
| Kevin F | 8/10 | 5418 days | 33% |
| Theresa | 10/10 | 5424 days | 34% |
| Antoine Del | 7/10 | 5426 days | 31% |
| Tanya | 9/10 | 5429 days | 34% |
| Peter Brown | 9/10 | 5432 days | 34% |
| Susan & Richard | 10/10 | 5436 days | 34% |
| SB | 8/10 | 5438 days | 33% |
| Johan | 9/10 | 5438 days | 34% |
| Jonathan Martin | 8/10 | 5439 days | 33% |
| Tim | 8/10 | 5443 days | 33% |
| Pierre Pilon | 10/10 | 5444 days | 34% |
| Ed & Pat Mitchell | 8/10 | 5444 days | 33% |
| Ivo Braakhuis | 6/10 | 5444 days | 29% |
| Hans & Huxi | 8/10 | 5444 days | 33% |
| Mieke Knoops | 9/10 | 5446 days | 34% |
| Pascal Auber | 10/10 | 5450 days | 34% |
| Becky | 10/10 | 5457 days | 34% |
| Caitriona Doyle | 10/10 | 5458 days | 34% |
| Adriane | 7/10 | 5460 days | 31% |
| Hanz | 10/10 | 5460 days | 34% |
| Pizzanelli | 8/10 | 5463 days | 33% |
| Chris Kevin | 9/10 | 5473 days | 34% |
| Elizabeth E | 8/10 | 5480 days | 33% |
| Markus | 8/10 | 5480 days | 33% |
| EA Anders | 5/10 | 5481 days | 26% |
| deanlaw | 10/10 | 5509 days | 34% |
| gemmav | 9/10 | 5510 days | 34% |
| eliertv | 7/10 | 5510 days | 31% |
| Furger | 10/10 | 5528 days | 34% |
| Chris Leach | 8/10 | 5533 days | 33% |
| Sabrina Bazin | 9/10 | 5534 days | 34% |
| Colin S | 5/10 | 5534 days | 26% |
| Bernard Misfud | 9/10 | 5537 days | 34% |
| Hansjoerg Ehrmann | 7/10 | 5537 days | 31% |
| Thorben Thede | 7/10 | 5538 days | 31% |
| Shane and Kate Wilkinson | 10/10 | 5548 days | 34% |
| arminh | 6/10 | 5549 days | 29% |
| Graham Butt | 10/10 | 5549 days | 34% |
| Dermot Bryne | 10/10 | 5549 days | 34% |
| Evan | 9/10 | 5587 days | 34% |
| miniappleses | 9/10 | 5587 days | 34% |
| arthurw | 10/10 | 5643 days | 34% |
| richardh | 9/10 | 5651 days | 34% |
| SiljaH | 5/10 | 5760 days | 26% |
| jenniferk | 10/10 | 5770 days | 34% |
| scottl | 9/10 | 5770 days | 34% |
| Colin Church | 9/10 | 5770 days | 34% |
| Marc_N | 10/10 | 5771 days | 34% |
| Andrew Biddle | 7/10 | 5772 days | 31% |
| SBlake | 8/10 | 5775 days | 33% |
| AnjaN | 10/10 | 5777 days | 34% |
| Falk | 8/10 | 5786 days | 33% |
| WiebkeS | 9/10 | 5786 days | 34% |
| AmyBarrett | 10/10 | 5786 days | 34% |
| ChrisD | 10/10 | 5786 days | 34% |
| GeraldMcNamora | 8/10 | 5786 days | 33% |
| StijnH | 8/10 | 5787 days | 33% |
| Lars Haf | 8/10 | 5788 days | 33% |
| AnjaChrist | 9/10 | 5788 days | 34% |
| Tiemen | 9/10 | 5790 days | 34% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Queen Charlotte Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.81% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.