Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Queen Charlotte Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Queen Charlotte Track
Valid Reviews
250 Valid Reviews
The Queen Charlotte Track experience has a total of 250 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 250 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 65 |
|
26% |
| 9/10 | 65 |
|
26% |
| 8/10 | 66 |
|
26% |
| 7/10 | 33 |
|
13% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.12% Average
The raw data average (mean) for all the Queen Charlotte Track valid reviews is 84.12% and is based on 250 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
243 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 250 valid reviews, the experience has 243 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 243 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
24% |
| 9/10 | 64 |
|
26% |
| 8/10 | 66 |
|
27% |
| 7/10 | 33 |
|
14% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.70% Average
The raw data average (mean) for all the Queen Charlotte Track face-to-face reviews is 83.70% and is based on 243 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.37%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Malcolm | 6/10 | 3209 days | 87% |
| Andy | 9/10 | 3218 days | 100% |
| Benedikt Lorenz | 7/10 | 3242 days | 92% |
| Jonas Neumann | 9/10 | 3245 days | 98% |
| Theresa Flach | 9/10 | 3245 days | 98% |
| Alexandra Luerner | 9/10 | 3292 days | 94% |
| Frank Bien | 9/10 | 3292 days | 94% |
| Sarah | 10/10 | 3294 days | 94% |
| Alan Rock | 7/10 | 3297 days | 87% |
| Tina Kueffer | 8/10 | 3299 days | 92% |
| Wolfgang | 10/10 | 3302 days | 94% |
| Favia | 10/10 | 3302 days | 94% |
| Daniel Carr | 9/10 | 3303 days | 93% |
| romain perroches | 9/10 | 3315 days | 92% |
| Soria Chher | 9/10 | 3315 days | 92% |
| Alex Schmidt | 10/10 | 3315 days | 92% |
| Justine Langero | 9/10 | 3324 days | 91% |
| Thomas | 9/10 | 3324 days | 91% |
| Gabriel Prerot | 8/10 | 3333 days | 89% |
| Bettina Enigl | 9/10 | 3333 days | 90% |
| Mikulas and Dominika | 8/10 | 3339 days | 89% |
| Benjamin Leboucq | 7/10 | 3535 days | 68% |
| Adrien Richard | 7/10 | 3535 days | 68% |
| Nicole | 7/10 | 3537 days | 68% |
| Johannes Wassner | 8/10 | 3542 days | 71% |
| Sylvie Smets | 9/10 | 3543 days | 72% |
| Maarten Simons | 9/10 | 3546 days | 71% |
| Magali Schwantke | 9/10 | 3550 days | 71% |
| Kathrin Redl | 7/10 | 3553 days | 66% |
| Luala F | 10/10 | 3554 days | 71% |
| Sebastian Heinzelmann | 8/10 | 3554 days | 70% |
| Anna Kern | 8/10 | 3554 days | 70% |
| Yoomm | 8/10 | 3561 days | 69% |
| Mark | 6/10 | 3561 days | 61% |
| Robin Stamm | 8/10 | 3561 days | 69% |
| Stephan Kirchenbaur | 7/10 | 3562 days | 66% |
| Johannes Frank | 8/10 | 3564 days | 69% |
| Tom Brien | 8/10 | 3567 days | 69% |
| Skye Brien | 10/10 | 3567 days | 70% |
| Dennis Xuereb | 8/10 | 3570 days | 69% |
| Andre | 10/10 | 3570 days | 70% |
| Marco | 7/10 | 3575 days | 65% |
| Mateusz | 8/10 | 3579 days | 68% |
| Ambrosio Loojs | 5/10 | 3599 days | 51% |
| Anna Bouteloup | 7/10 | 3599 days | 63% |
| Pauline Chailand | 9/10 | 3599 days | 67% |
| Anna Stoehr | 6/10 | 3600 days | 58% |
| Ulli | 10/10 | 3601 days | 67% |
| Kristyna Mokrackoua | 10/10 | 3605 days | 67% |
| Philipp | 10/10 | 3607 days | 67% |
| Monica Mier | 10/10 | 3609 days | 67% |
| Ian Hortop | 9/10 | 3611 days | 66% |
| Sara Kuenzi | 7/10 | 3616 days | 61% |
| Barna Szakacs | 9/10 | 3637 days | 63% |
| Christian Boudreau | 8/10 | 3640 days | 62% |
| Evie Sel | 9/10 | 3659 days | 61% |
| Robyn Hallowell | 10/10 | 3660 days | 62% |
| Selma Krap | 9/10 | 3660 days | 61% |
| Maxi Woedel | 9/10 | 3660 days | 61% |
| Philipp Richter | 8/10 | 3694 days | 58% |
| Katherine Halliday | 8/10 | 3922 days | 38% |
| Nina Müller | 6/10 | 3948 days | 31% |
| Katie Stillman | 7/10 | 4006 days | 29% |
| leila rowbotham | 8/10 | 4017 days | 30% |
| Polly Rider | 8/10 | 4027 days | 29% |
| Astrid Egesten | 8/10 | 4030 days | 29% |
| Alex | 7/10 | 4276 days | 7% |
| Josefin Lind | 9/10 | 4277 days | 7% |
| Herman Holmgist | 10/10 | 4277 days | 8% |
| Christina | 7/10 | 4280 days | 7% |
| Kathrin Lerch | 8/10 | 4280 days | 7% |
| Erik Nestlez | 10/10 | 4281 days | 7% |
| Sanne Meijer | 10/10 | 4281 days | 7% |
| Jenny Finch | 8/10 | 4294 days | 6% |
| Drame Mahmadou | 7/10 | 4295 days | 5% |
| Adele Grandguillot | 5/10 | 4295 days | 4% |
| Anne Haenchen | 7/10 | 4298 days | 5% |
| Kathi | 7/10 | 4298 days | 5% |
| Christine Helleiner | 9/10 | 4299 days | 6% |
| Felicitas | 9/10 | 4299 days | 6% |
| Steffen | 4/10 | 4301 days | 3% |
| Sergey Pronkin | 9/10 | 4301 days | 5% |
| Jan Kerkhoff | 10/10 | 4302 days | 5% |
| Friederike Kranzin | 9/10 | 4305 days | 5% |
| Guillaume | 8/10 | 4307 days | 5% |
| Pierre Gentile | 4/10 | 4309 days | 3% |
| Jennifer Garner | 9/10 | 4311 days | 4% |
| Ian Garner | 9/10 | 4311 days | 4% |
| Marinette | 9/10 | 4313 days | 4% |
| Karel | 9/10 | 4314 days | 4% |
| Kristyna | 8/10 | 4314 days | 4% |
| Toke Frederiksen | 4/10 | 4321 days | 2% |
| Verena | 8/10 | 4325 days | 3% |
| Benjamin | 8/10 | 4325 days | 3% |
| Lars Borgaa | 8/10 | 4338 days | 2% |
| Susser | 9/10 | 4350 days | 1% |
| Chen Levin | 7/10 | 4355 days | 0% |
| Lara Mroseck | 10/10 | 4355 days | 1% |
| Robert Geissler | 10/10 | 4355 days | 1% |
| Moulou Ludonvic | 8/10 | 4362 days | 0% |
| Elisabeth Boulier | 8/10 | 4362 days | 0% |
| Mark Wiggington | 8/10 | 4626 days | 43% |
| Bertiethebus | 10/10 | 4632 days | 44% |
| Audrey Ripoche | 9/10 | 4639 days | 43% |
| Miranda | 7/10 | 4640 days | 40% |
| Bertrand Gilles | 7/10 | 4645 days | 40% |
| Debiesse | 7/10 | 4651 days | 40% |
| Galen Licht | 10/10 | 4651 days | 44% |
| Thomas | 8/10 | 4661 days | 43% |
| Karina Gratz | 3/10 | 4667 days | 23% |
| Luisa | 9/10 | 4668 days | 43% |
| Soren and Inelase Lindhardbell | 10/10 | 4735 days | 44% |
| Soren and Inelase Lindhardbell | 10/10 | 4735 days | 44% |
| Nadine | 8/10 | 4735 days | 43% |
| Roux | 8/10 | 4743 days | 43% |
| Timo Maschke | 10/10 | 4744 days | 44% |
| Jackie and Brian | 8/10 | 4745 days | 43% |
| Darren Abbott | 7/10 | 4746 days | 40% |
| Alexandra van den Brack | 7/10 | 4750 days | 40% |
| Anne and John | 9/10 | 4752 days | 43% |
| Sasha and Sandra Bonavia | 10/10 | 4753 days | 44% |
| Barbara | 10/10 | 4753 days | 44% |
| Denise Albrecht | 10/10 | 4757 days | 44% |
| Sally | 10/10 | 4757 days | 44% |
| Megan Child | 10/10 | 4770 days | 44% |
| Adrian Weidell | 8/10 | 4958 days | 43% |
| Jonathan Tuthill | 10/10 | 5013 days | 44% |
| Jen Sweeting | 8/10 | 5015 days | 43% |
| Johannes Mullner | 5/10 | 5018 days | 33% |
| Def Fem | 8/10 | 5023 days | 43% |
| Axel Irriger | 6/10 | 5030 days | 37% |
| Lucy Wilde | 6/10 | 5031 days | 37% |
| Dick Stewart | 7/10 | 5033 days | 40% |
| Janet | 9/10 | 5033 days | 43% |
| Lee Lloyd | 9/10 | 5038 days | 43% |
| Ryan Pynappels | 8/10 | 5039 days | 43% |
| Carl & Desiree Potter | 10/10 | 5040 days | 44% |
| John & Ray Calder | 7/10 | 5040 days | 40% |
| D Collier | 10/10 | 5041 days | 44% |
| E Smudde | 8/10 | 5041 days | 43% |
| Rachel | 9/10 | 5042 days | 43% |
| Yves & Sylvia | 8/10 | 5042 days | 43% |
| Andy Bridgman | 8/10 | 5042 days | 43% |
| Hendrik F | 8/10 | 5042 days | 43% |
| Hardy | 8/10 | 5043 days | 43% |
| Alan Findlay | 8/10 | 5043 days | 43% |
| Fannette Peyreplane | 9/10 | 5045 days | 43% |
| Schweiger | 8/10 | 5052 days | 43% |
| Margaret Wendell | 8/10 | 5055 days | 43% |
| Frank & Julia | 6/10 | 5056 days | 37% |
| Bradley | 7/10 | 5102 days | 40% |
| Rene Rypkema | 7/10 | 5102 days | 40% |
| Steve & Maggie | 4/10 | 5120 days | 28% |
| Peter, Noelle & Susanne | 6/10 | 5122 days | 37% |
| Cornelia & Josef | 9/10 | 5131 days | 43% |
| Jan & Marian | 10/10 | 5131 days | 44% |
| Benjamin Meier | 8/10 | 5134 days | 43% |
| Remco te Lintum | 8/10 | 5135 days | 43% |
| P Stanton | 10/10 | 5336 days | 44% |
| Lisa Milton | 10/10 | 5356 days | 44% |
| Weez18 | 10/10 | 5363 days | 44% |
| Eric Grant | 9/10 | 5368 days | 43% |
| Eric & Liz McKean | 10/10 | 5376 days | 44% |
| Janice OConnor | 9/10 | 5377 days | 43% |
| Van Vliet | 7/10 | 5381 days | 40% |
| Walter Buschta | 10/10 | 5385 days | 44% |
| Richard Broughton | 9/10 | 5388 days | 43% |
| Ben Akin-Smith | 9/10 | 5388 days | 43% |
| Alan Munday | 9/10 | 5392 days | 43% |
| Pam & Rob Tellwright | 9/10 | 5398 days | 43% |
| Agnes McMillan | 10/10 | 5406 days | 44% |
| Gerd Pagel | 10/10 | 5407 days | 44% |
| Jill Dean | 9/10 | 5409 days | 43% |
| Katharina Dierkes | 8/10 | 5409 days | 43% |
| Saglibene | 10/10 | 5412 days | 44% |
| Jarvis and Anja | 8/10 | 5412 days | 43% |
| Derek Archibald | 9/10 | 5415 days | 43% |
| Karen Phillips | 10/10 | 5419 days | 44% |
| Isbabel | 9/10 | 5420 days | 43% |
| Fred West | 8/10 | 5421 days | 43% |
| Dizey | 10/10 | 5453 days | 44% |
| Buttie | 10/10 | 5453 days | 44% |
| Shoe | 10/10 | 5484 days | 44% |
| Wal & Lynne | 8/10 | 5688 days | 43% |
| Chris & Rob | 8/10 | 5691 days | 43% |
| davidm239 | 9/10 | 5698 days | 43% |
| Martin | 10/10 | 5698 days | 44% |
| lindam | 10/10 | 5728 days | 44% |
| hooperuk | 10/10 | 5728 days | 44% |
| Hans and Astrid | 9/10 | 5736 days | 43% |
| Kevin F | 8/10 | 5741 days | 43% |
| Theresa | 10/10 | 5747 days | 44% |
| Antoine Del | 7/10 | 5749 days | 40% |
| Tanya | 9/10 | 5752 days | 43% |
| Peter Brown | 9/10 | 5755 days | 43% |
| Susan & Richard | 10/10 | 5759 days | 44% |
| SB | 8/10 | 5761 days | 43% |
| Johan | 9/10 | 5761 days | 43% |
| Jonathan Martin | 8/10 | 5762 days | 43% |
| Tim | 8/10 | 5766 days | 43% |
| Pierre Pilon | 10/10 | 5767 days | 44% |
| Ed & Pat Mitchell | 8/10 | 5767 days | 43% |
| Ivo Braakhuis | 6/10 | 5767 days | 37% |
| Hans & Huxi | 8/10 | 5767 days | 43% |
| Mieke Knoops | 9/10 | 5769 days | 43% |
| Pascal Auber | 10/10 | 5773 days | 44% |
| Becky | 10/10 | 5780 days | 44% |
| Caitriona Doyle | 10/10 | 5781 days | 44% |
| Adriane | 7/10 | 5783 days | 40% |
| Hanz | 10/10 | 5783 days | 44% |
| Pizzanelli | 8/10 | 5786 days | 43% |
| Chris Kevin | 9/10 | 5796 days | 43% |
| Elizabeth E | 8/10 | 5803 days | 43% |
| Markus | 8/10 | 5803 days | 43% |
| EA Anders | 5/10 | 5804 days | 33% |
| deanlaw | 10/10 | 5832 days | 44% |
| gemmav | 9/10 | 5833 days | 43% |
| eliertv | 7/10 | 5833 days | 40% |
| Furger | 10/10 | 5851 days | 44% |
| Chris Leach | 8/10 | 5856 days | 43% |
| Sabrina Bazin | 9/10 | 5857 days | 43% |
| Colin S | 5/10 | 5857 days | 33% |
| Bernard Misfud | 9/10 | 5860 days | 43% |
| Hansjoerg Ehrmann | 7/10 | 5860 days | 40% |
| Thorben Thede | 7/10 | 5861 days | 40% |
| Shane and Kate Wilkinson | 10/10 | 5871 days | 44% |
| arminh | 6/10 | 5872 days | 37% |
| Graham Butt | 10/10 | 5872 days | 44% |
| Dermot Bryne | 10/10 | 5872 days | 44% |
| Evan | 9/10 | 5910 days | 43% |
| miniappleses | 9/10 | 5910 days | 43% |
| arthurw | 10/10 | 5966 days | 44% |
| richardh | 9/10 | 5974 days | 43% |
| SiljaH | 5/10 | 6083 days | 33% |
| jenniferk | 10/10 | 6093 days | 44% |
| scottl | 9/10 | 6093 days | 43% |
| Colin Church | 9/10 | 6093 days | 43% |
| Marc_N | 10/10 | 6094 days | 44% |
| Andrew Biddle | 7/10 | 6095 days | 40% |
| SBlake | 8/10 | 6098 days | 43% |
| AnjaN | 10/10 | 6100 days | 44% |
| Falk | 8/10 | 6109 days | 43% |
| WiebkeS | 9/10 | 6109 days | 43% |
| AmyBarrett | 10/10 | 6109 days | 44% |
| ChrisD | 10/10 | 6109 days | 44% |
| GeraldMcNamora | 8/10 | 6109 days | 43% |
| StijnH | 8/10 | 6110 days | 43% |
| Lars Haf | 8/10 | 6111 days | 43% |
| AnjaChrist | 9/10 | 6111 days | 43% |
| Tiemen | 9/10 | 6113 days | 43% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Queen Charlotte Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.75% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.