Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Queen Charlotte Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Queen Charlotte Track
Valid Reviews
250 Valid Reviews
The Queen Charlotte Track experience has a total of 250 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 250 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 65 |
|
26% |
| 9/10 | 65 |
|
26% |
| 8/10 | 66 |
|
26% |
| 7/10 | 33 |
|
13% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.12% Average
The raw data average (mean) for all the Queen Charlotte Track valid reviews is 84.12% and is based on 250 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
243 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 250 valid reviews, the experience has 243 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 243 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
24% |
| 9/10 | 64 |
|
26% |
| 8/10 | 66 |
|
27% |
| 7/10 | 33 |
|
14% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.70% Average
The raw data average (mean) for all the Queen Charlotte Track face-to-face reviews is 83.70% and is based on 243 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
84.68%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Malcolm | 6/10 | 2767 days | 87% |
| Andy | 9/10 | 2776 days | 100% |
| Benedikt Lorenz | 7/10 | 2800 days | 92% |
| Jonas Neumann | 9/10 | 2803 days | 98% |
| Theresa Flach | 9/10 | 2803 days | 98% |
| Alexandra Luerner | 9/10 | 2850 days | 95% |
| Frank Bien | 9/10 | 2850 days | 95% |
| Sarah | 10/10 | 2852 days | 96% |
| Alan Rock | 7/10 | 2855 days | 89% |
| Tina Kueffer | 8/10 | 2857 days | 94% |
| Wolfgang | 10/10 | 2860 days | 96% |
| Favia | 10/10 | 2860 days | 96% |
| Daniel Carr | 9/10 | 2861 days | 95% |
| romain perroches | 9/10 | 2873 days | 94% |
| Soria Chher | 9/10 | 2873 days | 94% |
| Alex Schmidt | 10/10 | 2873 days | 95% |
| Justine Langero | 9/10 | 2882 days | 93% |
| Thomas | 9/10 | 2882 days | 93% |
| Gabriel Prerot | 8/10 | 2891 days | 92% |
| Bettina Enigl | 9/10 | 2891 days | 93% |
| Mikulas and Dominika | 8/10 | 2897 days | 91% |
| Benjamin Leboucq | 7/10 | 3093 days | 75% |
| Adrien Richard | 7/10 | 3093 days | 75% |
| Nicole | 7/10 | 3095 days | 74% |
| Johannes Wassner | 8/10 | 3100 days | 78% |
| Sylvie Smets | 9/10 | 3101 days | 79% |
| Maarten Simons | 9/10 | 3104 days | 79% |
| Magali Schwantke | 9/10 | 3108 days | 79% |
| Kathrin Redl | 7/10 | 3111 days | 74% |
| Luala F | 10/10 | 3112 days | 79% |
| Sebastian Heinzelmann | 8/10 | 3112 days | 78% |
| Anna Kern | 8/10 | 3112 days | 78% |
| Yoomm | 8/10 | 3119 days | 77% |
| Mark | 6/10 | 3119 days | 67% |
| Robin Stamm | 8/10 | 3119 days | 77% |
| Stephan Kirchenbaur | 7/10 | 3120 days | 73% |
| Johannes Frank | 8/10 | 3122 days | 77% |
| Tom Brien | 8/10 | 3125 days | 77% |
| Skye Brien | 10/10 | 3125 days | 78% |
| Dennis Xuereb | 8/10 | 3128 days | 77% |
| Andre | 10/10 | 3128 days | 78% |
| Marco | 7/10 | 3133 days | 72% |
| Mateusz | 8/10 | 3137 days | 76% |
| Ambrosio Loojs | 5/10 | 3157 days | 57% |
| Anna Bouteloup | 7/10 | 3157 days | 71% |
| Pauline Chailand | 9/10 | 3157 days | 75% |
| Anna Stoehr | 6/10 | 3158 days | 65% |
| Ulli | 10/10 | 3159 days | 76% |
| Kristyna Mokrackoua | 10/10 | 3163 days | 76% |
| Philipp | 10/10 | 3165 days | 76% |
| Monica Mier | 10/10 | 3167 days | 76% |
| Ian Hortop | 9/10 | 3169 days | 75% |
| Sara Kuenzi | 7/10 | 3174 days | 70% |
| Barna Szakacs | 9/10 | 3195 days | 73% |
| Christian Boudreau | 8/10 | 3198 days | 72% |
| Evie Sel | 9/10 | 3217 days | 72% |
| Robyn Hallowell | 10/10 | 3218 days | 72% |
| Selma Krap | 9/10 | 3218 days | 72% |
| Maxi Woedel | 9/10 | 3218 days | 72% |
| Philipp Richter | 8/10 | 3252 days | 69% |
| Katherine Halliday | 8/10 | 3480 days | 54% |
| Nina Müller | 6/10 | 3506 days | 46% |
| Katie Stillman | 7/10 | 3564 days | 46% |
| leila rowbotham | 8/10 | 3575 days | 48% |
| Polly Rider | 8/10 | 3585 days | 47% |
| Astrid Egesten | 8/10 | 3588 days | 47% |
| Alex | 7/10 | 3834 days | 30% |
| Josefin Lind | 9/10 | 3835 days | 32% |
| Herman Holmgist | 10/10 | 3835 days | 32% |
| Christina | 7/10 | 3838 days | 29% |
| Kathrin Lerch | 8/10 | 3838 days | 31% |
| Erik Nestlez | 10/10 | 3839 days | 32% |
| Sanne Meijer | 10/10 | 3839 days | 32% |
| Jenny Finch | 8/10 | 3852 days | 30% |
| Drame Mahmadou | 7/10 | 3853 days | 29% |
| Adele Grandguillot | 5/10 | 3853 days | 23% |
| Anne Haenchen | 7/10 | 3856 days | 28% |
| Kathi | 7/10 | 3856 days | 28% |
| Christine Helleiner | 9/10 | 3857 days | 30% |
| Felicitas | 9/10 | 3857 days | 30% |
| Steffen | 4/10 | 3859 days | 19% |
| Sergey Pronkin | 9/10 | 3859 days | 30% |
| Jan Kerkhoff | 10/10 | 3860 days | 30% |
| Friederike Kranzin | 9/10 | 3863 days | 30% |
| Guillaume | 8/10 | 3865 days | 29% |
| Pierre Gentile | 4/10 | 3867 days | 18% |
| Jennifer Garner | 9/10 | 3869 days | 30% |
| Ian Garner | 9/10 | 3869 days | 30% |
| Marinette | 9/10 | 3871 days | 29% |
| Karel | 9/10 | 3872 days | 29% |
| Kristyna | 8/10 | 3872 days | 29% |
| Toke Frederiksen | 4/10 | 3879 days | 18% |
| Verena | 8/10 | 3883 days | 28% |
| Benjamin | 8/10 | 3883 days | 28% |
| Lars Borgaa | 8/10 | 3896 days | 27% |
| Susser | 9/10 | 3908 days | 27% |
| Chen Levin | 7/10 | 3913 days | 25% |
| Lara Mroseck | 10/10 | 3913 days | 27% |
| Robert Geissler | 10/10 | 3913 days | 27% |
| Moulou Ludonvic | 8/10 | 3920 days | 26% |
| Elisabeth Boulier | 8/10 | 3920 days | 26% |
| Mark Wiggington | 8/10 | 4184 days | 9% |
| Bertiethebus | 10/10 | 4190 days | 9% |
| Audrey Ripoche | 9/10 | 4197 days | 8% |
| Miranda | 7/10 | 4198 days | 8% |
| Bertrand Gilles | 7/10 | 4203 days | 7% |
| Debiesse | 7/10 | 4209 days | 7% |
| Galen Licht | 10/10 | 4209 days | 8% |
| Thomas | 8/10 | 4219 days | 7% |
| Karina Gratz | 3/10 | 4225 days | 2% |
| Luisa | 9/10 | 4226 days | 7% |
| Soren and Inelase Lindhardbell | 10/10 | 4293 days | 2% |
| Soren and Inelase Lindhardbell | 10/10 | 4293 days | 2% |
| Nadine | 8/10 | 4293 days | 2% |
| Roux | 8/10 | 4301 days | 2% |
| Timo Maschke | 10/10 | 4302 days | 2% |
| Jackie and Brian | 8/10 | 4303 days | 2% |
| Darren Abbott | 7/10 | 4304 days | 1% |
| Alexandra van den Brack | 7/10 | 4308 days | 1% |
| Anne and John | 9/10 | 4310 days | 1% |
| Sasha and Sandra Bonavia | 10/10 | 4311 days | 1% |
| Barbara | 10/10 | 4311 days | 1% |
| Denise Albrecht | 10/10 | 4315 days | 1% |
| Sally | 10/10 | 4315 days | 1% |
| Megan Child | 10/10 | 4328 days | 0% |
| Adrian Weidell | 8/10 | 4516 days | 29% |
| Jonathan Tuthill | 10/10 | 4571 days | 30% |
| Jen Sweeting | 8/10 | 4573 days | 29% |
| Johannes Mullner | 5/10 | 4576 days | 22% |
| Def Fem | 8/10 | 4581 days | 29% |
| Axel Irriger | 6/10 | 4588 days | 25% |
| Lucy Wilde | 6/10 | 4589 days | 25% |
| Dick Stewart | 7/10 | 4591 days | 28% |
| Janet | 9/10 | 4591 days | 30% |
| Lee Lloyd | 9/10 | 4596 days | 30% |
| Ryan Pynappels | 8/10 | 4597 days | 29% |
| Carl & Desiree Potter | 10/10 | 4598 days | 30% |
| John & Ray Calder | 7/10 | 4598 days | 28% |
| D Collier | 10/10 | 4599 days | 30% |
| E Smudde | 8/10 | 4599 days | 29% |
| Rachel | 9/10 | 4600 days | 30% |
| Yves & Sylvia | 8/10 | 4600 days | 29% |
| Andy Bridgman | 8/10 | 4600 days | 29% |
| Hendrik F | 8/10 | 4600 days | 29% |
| Hardy | 8/10 | 4601 days | 29% |
| Alan Findlay | 8/10 | 4601 days | 29% |
| Fannette Peyreplane | 9/10 | 4603 days | 30% |
| Schweiger | 8/10 | 4610 days | 29% |
| Margaret Wendell | 8/10 | 4613 days | 29% |
| Frank & Julia | 6/10 | 4614 days | 25% |
| Bradley | 7/10 | 4660 days | 28% |
| Rene Rypkema | 7/10 | 4660 days | 28% |
| Steve & Maggie | 4/10 | 4678 days | 18% |
| Peter, Noelle & Susanne | 6/10 | 4680 days | 25% |
| Cornelia & Josef | 9/10 | 4689 days | 30% |
| Jan & Marian | 10/10 | 4689 days | 30% |
| Benjamin Meier | 8/10 | 4692 days | 29% |
| Remco te Lintum | 8/10 | 4693 days | 29% |
| P Stanton | 10/10 | 4894 days | 30% |
| Lisa Milton | 10/10 | 4914 days | 30% |
| Weez18 | 10/10 | 4921 days | 30% |
| Eric Grant | 9/10 | 4926 days | 30% |
| Eric & Liz McKean | 10/10 | 4934 days | 30% |
| Janice OConnor | 9/10 | 4935 days | 30% |
| Van Vliet | 7/10 | 4939 days | 28% |
| Walter Buschta | 10/10 | 4943 days | 30% |
| Richard Broughton | 9/10 | 4946 days | 30% |
| Ben Akin-Smith | 9/10 | 4946 days | 30% |
| Alan Munday | 9/10 | 4950 days | 30% |
| Pam & Rob Tellwright | 9/10 | 4956 days | 30% |
| Agnes McMillan | 10/10 | 4964 days | 30% |
| Gerd Pagel | 10/10 | 4965 days | 30% |
| Jill Dean | 9/10 | 4967 days | 30% |
| Katharina Dierkes | 8/10 | 4967 days | 29% |
| Saglibene | 10/10 | 4970 days | 30% |
| Jarvis and Anja | 8/10 | 4970 days | 29% |
| Derek Archibald | 9/10 | 4973 days | 30% |
| Karen Phillips | 10/10 | 4977 days | 30% |
| Isbabel | 9/10 | 4978 days | 30% |
| Fred West | 8/10 | 4979 days | 29% |
| Dizey | 10/10 | 5011 days | 30% |
| Buttie | 10/10 | 5011 days | 30% |
| Shoe | 10/10 | 5042 days | 30% |
| Wal & Lynne | 8/10 | 5246 days | 29% |
| Chris & Rob | 8/10 | 5249 days | 29% |
| davidm239 | 9/10 | 5256 days | 30% |
| Martin | 10/10 | 5256 days | 30% |
| lindam | 10/10 | 5286 days | 30% |
| hooperuk | 10/10 | 5286 days | 30% |
| Hans and Astrid | 9/10 | 5294 days | 30% |
| Kevin F | 8/10 | 5299 days | 29% |
| Theresa | 10/10 | 5305 days | 30% |
| Antoine Del | 7/10 | 5307 days | 28% |
| Tanya | 9/10 | 5310 days | 30% |
| Peter Brown | 9/10 | 5313 days | 30% |
| Susan & Richard | 10/10 | 5317 days | 30% |
| SB | 8/10 | 5319 days | 29% |
| Johan | 9/10 | 5319 days | 30% |
| Jonathan Martin | 8/10 | 5320 days | 29% |
| Tim | 8/10 | 5324 days | 29% |
| Pierre Pilon | 10/10 | 5325 days | 30% |
| Ed & Pat Mitchell | 8/10 | 5325 days | 29% |
| Ivo Braakhuis | 6/10 | 5325 days | 25% |
| Hans & Huxi | 8/10 | 5325 days | 29% |
| Mieke Knoops | 9/10 | 5327 days | 30% |
| Pascal Auber | 10/10 | 5331 days | 30% |
| Becky | 10/10 | 5338 days | 30% |
| Caitriona Doyle | 10/10 | 5339 days | 30% |
| Adriane | 7/10 | 5341 days | 28% |
| Hanz | 10/10 | 5341 days | 30% |
| Pizzanelli | 8/10 | 5344 days | 29% |
| Chris Kevin | 9/10 | 5354 days | 30% |
| Elizabeth E | 8/10 | 5361 days | 29% |
| Markus | 8/10 | 5361 days | 29% |
| EA Anders | 5/10 | 5362 days | 22% |
| deanlaw | 10/10 | 5390 days | 30% |
| gemmav | 9/10 | 5391 days | 30% |
| eliertv | 7/10 | 5391 days | 28% |
| Furger | 10/10 | 5409 days | 30% |
| Chris Leach | 8/10 | 5414 days | 29% |
| Sabrina Bazin | 9/10 | 5415 days | 30% |
| Colin S | 5/10 | 5415 days | 22% |
| Bernard Misfud | 9/10 | 5418 days | 30% |
| Hansjoerg Ehrmann | 7/10 | 5418 days | 28% |
| Thorben Thede | 7/10 | 5419 days | 28% |
| Shane and Kate Wilkinson | 10/10 | 5429 days | 30% |
| arminh | 6/10 | 5430 days | 25% |
| Graham Butt | 10/10 | 5430 days | 30% |
| Dermot Bryne | 10/10 | 5430 days | 30% |
| Evan | 9/10 | 5468 days | 30% |
| miniappleses | 9/10 | 5468 days | 30% |
| arthurw | 10/10 | 5524 days | 30% |
| richardh | 9/10 | 5532 days | 30% |
| SiljaH | 5/10 | 5641 days | 22% |
| jenniferk | 10/10 | 5651 days | 30% |
| scottl | 9/10 | 5651 days | 30% |
| Colin Church | 9/10 | 5651 days | 30% |
| Marc_N | 10/10 | 5652 days | 30% |
| Andrew Biddle | 7/10 | 5653 days | 28% |
| SBlake | 8/10 | 5656 days | 29% |
| AnjaN | 10/10 | 5658 days | 30% |
| Falk | 8/10 | 5667 days | 29% |
| WiebkeS | 9/10 | 5667 days | 30% |
| AmyBarrett | 10/10 | 5667 days | 30% |
| ChrisD | 10/10 | 5667 days | 30% |
| GeraldMcNamora | 8/10 | 5667 days | 29% |
| StijnH | 8/10 | 5668 days | 29% |
| Lars Haf | 8/10 | 5669 days | 29% |
| AnjaChrist | 9/10 | 5669 days | 30% |
| Tiemen | 9/10 | 5671 days | 30% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Queen Charlotte Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.89% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.