G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Queen Charlotte Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Queen Charlotte Track
Valid Reviews
250 Valid Reviews
The Queen Charlotte Track experience has a total of 250 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 250 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 65 |
|
26% |
| 9/10 | 65 |
|
26% |
| 8/10 | 66 |
|
26% |
| 7/10 | 33 |
|
13% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.12% Average
The raw data average (mean) for all the Queen Charlotte Track valid reviews is 84.12% and is based on 250 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
243 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 250 valid reviews, the experience has 243 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 243 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
24% |
| 9/10 | 64 |
|
26% |
| 8/10 | 66 |
|
27% |
| 7/10 | 33 |
|
14% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.70% Average
The raw data average (mean) for all the Queen Charlotte Track face-to-face reviews is 83.70% and is based on 243 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.01%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Malcolm | 6/10 | 3304 days | 88% |
| Andy | 9/10 | 3313 days | 100% |
| Benedikt Lorenz | 7/10 | 3337 days | 92% |
| Jonas Neumann | 9/10 | 3340 days | 97% |
| Theresa Flach | 9/10 | 3340 days | 97% |
| Alexandra Luerner | 9/10 | 3387 days | 93% |
| Frank Bien | 9/10 | 3387 days | 93% |
| Sarah | 10/10 | 3389 days | 94% |
| Alan Rock | 7/10 | 3392 days | 87% |
| Tina Kueffer | 8/10 | 3394 days | 91% |
| Wolfgang | 10/10 | 3397 days | 93% |
| Favia | 10/10 | 3397 days | 93% |
| Daniel Carr | 9/10 | 3398 days | 92% |
| romain perroches | 9/10 | 3410 days | 91% |
| Soria Chher | 9/10 | 3410 days | 91% |
| Alex Schmidt | 10/10 | 3410 days | 92% |
| Justine Langero | 9/10 | 3419 days | 90% |
| Thomas | 9/10 | 3419 days | 90% |
| Gabriel Prerot | 8/10 | 3428 days | 88% |
| Bettina Enigl | 9/10 | 3428 days | 89% |
| Mikulas and Dominika | 8/10 | 3434 days | 88% |
| Benjamin Leboucq | 7/10 | 3630 days | 66% |
| Adrien Richard | 7/10 | 3630 days | 66% |
| Nicole | 7/10 | 3632 days | 66% |
| Johannes Wassner | 8/10 | 3637 days | 69% |
| Sylvie Smets | 9/10 | 3638 days | 69% |
| Maarten Simons | 9/10 | 3641 days | 69% |
| Magali Schwantke | 9/10 | 3645 days | 69% |
| Kathrin Redl | 7/10 | 3648 days | 64% |
| Luala F | 10/10 | 3649 days | 69% |
| Sebastian Heinzelmann | 8/10 | 3649 days | 68% |
| Anna Kern | 8/10 | 3649 days | 68% |
| Yoomm | 8/10 | 3656 days | 67% |
| Mark | 6/10 | 3656 days | 59% |
| Robin Stamm | 8/10 | 3656 days | 67% |
| Stephan Kirchenbaur | 7/10 | 3657 days | 64% |
| Johannes Frank | 8/10 | 3659 days | 67% |
| Tom Brien | 8/10 | 3662 days | 66% |
| Skye Brien | 10/10 | 3662 days | 68% |
| Dennis Xuereb | 8/10 | 3665 days | 66% |
| Andre | 10/10 | 3665 days | 68% |
| Marco | 7/10 | 3670 days | 62% |
| Mateusz | 8/10 | 3674 days | 65% |
| Ambrosio Loojs | 5/10 | 3694 days | 49% |
| Anna Bouteloup | 7/10 | 3694 days | 60% |
| Pauline Chailand | 9/10 | 3694 days | 64% |
| Anna Stoehr | 6/10 | 3695 days | 56% |
| Ulli | 10/10 | 3696 days | 65% |
| Kristyna Mokrackoua | 10/10 | 3700 days | 64% |
| Philipp | 10/10 | 3702 days | 64% |
| Monica Mier | 10/10 | 3704 days | 64% |
| Ian Hortop | 9/10 | 3706 days | 63% |
| Sara Kuenzi | 7/10 | 3711 days | 59% |
| Barna Szakacs | 9/10 | 3732 days | 61% |
| Christian Boudreau | 8/10 | 3735 days | 60% |
| Evie Sel | 9/10 | 3754 days | 59% |
| Robyn Hallowell | 10/10 | 3755 days | 59% |
| Selma Krap | 9/10 | 3755 days | 58% |
| Maxi Woedel | 9/10 | 3755 days | 58% |
| Philipp Richter | 8/10 | 3789 days | 55% |
| Katherine Halliday | 8/10 | 4017 days | 33% |
| Nina Müller | 6/10 | 4043 days | 27% |
| Katie Stillman | 7/10 | 4101 days | 24% |
| leila rowbotham | 8/10 | 4112 days | 25% |
| Polly Rider | 8/10 | 4122 days | 24% |
| Astrid Egesten | 8/10 | 4125 days | 23% |
| Alex | 7/10 | 4371 days | 0% |
| Josefin Lind | 9/10 | 4372 days | 0% |
| Herman Holmgist | 10/10 | 4372 days | 0% |
| Christina | 7/10 | 4375 days | 0% |
| Kathrin Lerch | 8/10 | 4375 days | 0% |
| Erik Nestlez | 10/10 | 4376 days | 0% |
| Sanne Meijer | 10/10 | 4376 days | 0% |
| Jenny Finch | 8/10 | 4389 days | 47% |
| Drame Mahmadou | 7/10 | 4390 days | 45% |
| Adele Grandguillot | 5/10 | 4390 days | 37% |
| Anne Haenchen | 7/10 | 4393 days | 45% |
| Kathi | 7/10 | 4393 days | 45% |
| Christine Helleiner | 9/10 | 4394 days | 48% |
| Felicitas | 9/10 | 4394 days | 48% |
| Steffen | 4/10 | 4396 days | 31% |
| Sergey Pronkin | 9/10 | 4396 days | 48% |
| Jan Kerkhoff | 10/10 | 4397 days | 48% |
| Friederike Kranzin | 9/10 | 4400 days | 48% |
| Guillaume | 8/10 | 4402 days | 47% |
| Pierre Gentile | 4/10 | 4404 days | 31% |
| Jennifer Garner | 9/10 | 4406 days | 48% |
| Ian Garner | 9/10 | 4406 days | 48% |
| Marinette | 9/10 | 4408 days | 48% |
| Karel | 9/10 | 4409 days | 48% |
| Kristyna | 8/10 | 4409 days | 47% |
| Toke Frederiksen | 4/10 | 4416 days | 31% |
| Verena | 8/10 | 4420 days | 47% |
| Benjamin | 8/10 | 4420 days | 47% |
| Lars Borgaa | 8/10 | 4433 days | 47% |
| Susser | 9/10 | 4445 days | 48% |
| Chen Levin | 7/10 | 4450 days | 45% |
| Lara Mroseck | 10/10 | 4450 days | 48% |
| Robert Geissler | 10/10 | 4450 days | 48% |
| Moulou Ludonvic | 8/10 | 4457 days | 47% |
| Elisabeth Boulier | 8/10 | 4457 days | 47% |
| Mark Wiggington | 8/10 | 4721 days | 47% |
| Bertiethebus | 10/10 | 4727 days | 48% |
| Audrey Ripoche | 9/10 | 4734 days | 48% |
| Miranda | 7/10 | 4735 days | 45% |
| Bertrand Gilles | 7/10 | 4740 days | 45% |
| Debiesse | 7/10 | 4746 days | 45% |
| Galen Licht | 10/10 | 4746 days | 48% |
| Thomas | 8/10 | 4756 days | 47% |
| Karina Gratz | 3/10 | 4762 days | 26% |
| Luisa | 9/10 | 4763 days | 48% |
| Soren and Inelase Lindhardbell | 10/10 | 4830 days | 48% |
| Soren and Inelase Lindhardbell | 10/10 | 4830 days | 48% |
| Nadine | 8/10 | 4830 days | 47% |
| Roux | 8/10 | 4838 days | 47% |
| Timo Maschke | 10/10 | 4839 days | 48% |
| Jackie and Brian | 8/10 | 4840 days | 47% |
| Darren Abbott | 7/10 | 4841 days | 45% |
| Alexandra van den Brack | 7/10 | 4845 days | 45% |
| Anne and John | 9/10 | 4847 days | 48% |
| Sasha and Sandra Bonavia | 10/10 | 4848 days | 48% |
| Barbara | 10/10 | 4848 days | 48% |
| Denise Albrecht | 10/10 | 4852 days | 48% |
| Sally | 10/10 | 4852 days | 48% |
| Megan Child | 10/10 | 4865 days | 48% |
| Adrian Weidell | 8/10 | 5053 days | 47% |
| Jonathan Tuthill | 10/10 | 5108 days | 48% |
| Jen Sweeting | 8/10 | 5110 days | 47% |
| Johannes Mullner | 5/10 | 5113 days | 37% |
| Def Fem | 8/10 | 5118 days | 47% |
| Axel Irriger | 6/10 | 5125 days | 41% |
| Lucy Wilde | 6/10 | 5126 days | 41% |
| Dick Stewart | 7/10 | 5128 days | 45% |
| Janet | 9/10 | 5128 days | 48% |
| Lee Lloyd | 9/10 | 5133 days | 48% |
| Ryan Pynappels | 8/10 | 5134 days | 47% |
| Carl & Desiree Potter | 10/10 | 5135 days | 48% |
| John & Ray Calder | 7/10 | 5135 days | 45% |
| D Collier | 10/10 | 5136 days | 48% |
| E Smudde | 8/10 | 5136 days | 47% |
| Rachel | 9/10 | 5137 days | 48% |
| Yves & Sylvia | 8/10 | 5137 days | 47% |
| Andy Bridgman | 8/10 | 5137 days | 47% |
| Hendrik F | 8/10 | 5137 days | 47% |
| Hardy | 8/10 | 5138 days | 47% |
| Alan Findlay | 8/10 | 5138 days | 47% |
| Fannette Peyreplane | 9/10 | 5140 days | 48% |
| Schweiger | 8/10 | 5147 days | 47% |
| Margaret Wendell | 8/10 | 5150 days | 47% |
| Frank & Julia | 6/10 | 5151 days | 41% |
| Bradley | 7/10 | 5197 days | 45% |
| Rene Rypkema | 7/10 | 5197 days | 45% |
| Steve & Maggie | 4/10 | 5215 days | 31% |
| Peter, Noelle & Susanne | 6/10 | 5217 days | 41% |
| Cornelia & Josef | 9/10 | 5226 days | 48% |
| Jan & Marian | 10/10 | 5226 days | 48% |
| Benjamin Meier | 8/10 | 5229 days | 47% |
| Remco te Lintum | 8/10 | 5230 days | 47% |
| P Stanton | 10/10 | 5431 days | 48% |
| Lisa Milton | 10/10 | 5451 days | 48% |
| Weez18 | 10/10 | 5458 days | 48% |
| Eric Grant | 9/10 | 5463 days | 48% |
| Eric & Liz McKean | 10/10 | 5471 days | 48% |
| Janice OConnor | 9/10 | 5472 days | 48% |
| Van Vliet | 7/10 | 5476 days | 45% |
| Walter Buschta | 10/10 | 5480 days | 48% |
| Richard Broughton | 9/10 | 5483 days | 48% |
| Ben Akin-Smith | 9/10 | 5483 days | 48% |
| Alan Munday | 9/10 | 5487 days | 48% |
| Pam & Rob Tellwright | 9/10 | 5493 days | 48% |
| Agnes McMillan | 10/10 | 5501 days | 48% |
| Gerd Pagel | 10/10 | 5502 days | 48% |
| Jill Dean | 9/10 | 5504 days | 48% |
| Katharina Dierkes | 8/10 | 5504 days | 47% |
| Saglibene | 10/10 | 5507 days | 48% |
| Jarvis and Anja | 8/10 | 5507 days | 47% |
| Derek Archibald | 9/10 | 5510 days | 48% |
| Karen Phillips | 10/10 | 5514 days | 48% |
| Isbabel | 9/10 | 5515 days | 48% |
| Fred West | 8/10 | 5516 days | 47% |
| Dizey | 10/10 | 5548 days | 48% |
| Buttie | 10/10 | 5548 days | 48% |
| Shoe | 10/10 | 5579 days | 48% |
| Wal & Lynne | 8/10 | 5783 days | 47% |
| Chris & Rob | 8/10 | 5786 days | 47% |
| davidm239 | 9/10 | 5793 days | 48% |
| Martin | 10/10 | 5793 days | 48% |
| lindam | 10/10 | 5823 days | 48% |
| hooperuk | 10/10 | 5823 days | 48% |
| Hans and Astrid | 9/10 | 5831 days | 48% |
| Kevin F | 8/10 | 5836 days | 47% |
| Theresa | 10/10 | 5842 days | 48% |
| Antoine Del | 7/10 | 5844 days | 45% |
| Tanya | 9/10 | 5847 days | 48% |
| Peter Brown | 9/10 | 5850 days | 48% |
| Susan & Richard | 10/10 | 5854 days | 48% |
| SB | 8/10 | 5856 days | 47% |
| Johan | 9/10 | 5856 days | 48% |
| Jonathan Martin | 8/10 | 5857 days | 47% |
| Tim | 8/10 | 5861 days | 47% |
| Pierre Pilon | 10/10 | 5862 days | 48% |
| Ed & Pat Mitchell | 8/10 | 5862 days | 47% |
| Ivo Braakhuis | 6/10 | 5862 days | 41% |
| Hans & Huxi | 8/10 | 5862 days | 47% |
| Mieke Knoops | 9/10 | 5864 days | 48% |
| Pascal Auber | 10/10 | 5868 days | 48% |
| Becky | 10/10 | 5875 days | 48% |
| Caitriona Doyle | 10/10 | 5876 days | 48% |
| Adriane | 7/10 | 5878 days | 45% |
| Hanz | 10/10 | 5878 days | 48% |
| Pizzanelli | 8/10 | 5881 days | 47% |
| Chris Kevin | 9/10 | 5891 days | 48% |
| Elizabeth E | 8/10 | 5898 days | 47% |
| Markus | 8/10 | 5898 days | 47% |
| EA Anders | 5/10 | 5899 days | 37% |
| deanlaw | 10/10 | 5927 days | 48% |
| gemmav | 9/10 | 5928 days | 48% |
| eliertv | 7/10 | 5928 days | 45% |
| Furger | 10/10 | 5946 days | 48% |
| Chris Leach | 8/10 | 5951 days | 47% |
| Sabrina Bazin | 9/10 | 5952 days | 48% |
| Colin S | 5/10 | 5952 days | 37% |
| Bernard Misfud | 9/10 | 5955 days | 48% |
| Hansjoerg Ehrmann | 7/10 | 5955 days | 45% |
| Thorben Thede | 7/10 | 5956 days | 45% |
| Shane and Kate Wilkinson | 10/10 | 5966 days | 48% |
| arminh | 6/10 | 5967 days | 41% |
| Graham Butt | 10/10 | 5967 days | 48% |
| Dermot Bryne | 10/10 | 5967 days | 48% |
| Evan | 9/10 | 6005 days | 48% |
| miniappleses | 9/10 | 6005 days | 48% |
| arthurw | 10/10 | 6061 days | 48% |
| richardh | 9/10 | 6069 days | 48% |
| SiljaH | 5/10 | 6178 days | 37% |
| jenniferk | 10/10 | 6188 days | 48% |
| scottl | 9/10 | 6188 days | 48% |
| Colin Church | 9/10 | 6188 days | 48% |
| Marc_N | 10/10 | 6189 days | 48% |
| Andrew Biddle | 7/10 | 6190 days | 45% |
| SBlake | 8/10 | 6193 days | 47% |
| AnjaN | 10/10 | 6195 days | 48% |
| Falk | 8/10 | 6204 days | 47% |
| WiebkeS | 9/10 | 6204 days | 48% |
| AmyBarrett | 10/10 | 6204 days | 48% |
| ChrisD | 10/10 | 6204 days | 48% |
| GeraldMcNamora | 8/10 | 6204 days | 47% |
| StijnH | 8/10 | 6205 days | 47% |
| Lars Haf | 8/10 | 6206 days | 47% |
| AnjaChrist | 9/10 | 6206 days | 48% |
| Tiemen | 9/10 | 6208 days | 48% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Queen Charlotte Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.82% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.