Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Queen Charlotte Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Queen Charlotte Track
Valid Reviews
250 Valid Reviews
The Queen Charlotte Track experience has a total of 250 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 250 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 65 |
|
26% |
| 9/10 | 65 |
|
26% |
| 8/10 | 66 |
|
26% |
| 7/10 | 33 |
|
13% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.12% Average
The raw data average (mean) for all the Queen Charlotte Track valid reviews is 84.12% and is based on 250 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
243 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 250 valid reviews, the experience has 243 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 243 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
24% |
| 9/10 | 64 |
|
26% |
| 8/10 | 66 |
|
27% |
| 7/10 | 33 |
|
14% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.70% Average
The raw data average (mean) for all the Queen Charlotte Track face-to-face reviews is 83.70% and is based on 243 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.38%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Malcolm | 6/10 | 3220 days | 88% |
| Andy | 9/10 | 3229 days | 100% |
| Benedikt Lorenz | 7/10 | 3253 days | 92% |
| Jonas Neumann | 9/10 | 3256 days | 98% |
| Theresa Flach | 9/10 | 3256 days | 98% |
| Alexandra Luerner | 9/10 | 3303 days | 94% |
| Frank Bien | 9/10 | 3303 days | 94% |
| Sarah | 10/10 | 3305 days | 94% |
| Alan Rock | 7/10 | 3308 days | 87% |
| Tina Kueffer | 8/10 | 3310 days | 92% |
| Wolfgang | 10/10 | 3313 days | 94% |
| Favia | 10/10 | 3313 days | 94% |
| Daniel Carr | 9/10 | 3314 days | 93% |
| romain perroches | 9/10 | 3326 days | 92% |
| Soria Chher | 9/10 | 3326 days | 92% |
| Alex Schmidt | 10/10 | 3326 days | 92% |
| Justine Langero | 9/10 | 3335 days | 91% |
| Thomas | 9/10 | 3335 days | 91% |
| Gabriel Prerot | 8/10 | 3344 days | 89% |
| Bettina Enigl | 9/10 | 3344 days | 90% |
| Mikulas and Dominika | 8/10 | 3350 days | 89% |
| Benjamin Leboucq | 7/10 | 3546 days | 68% |
| Adrien Richard | 7/10 | 3546 days | 68% |
| Nicole | 7/10 | 3548 days | 68% |
| Johannes Wassner | 8/10 | 3553 days | 71% |
| Sylvie Smets | 9/10 | 3554 days | 72% |
| Maarten Simons | 9/10 | 3557 days | 71% |
| Magali Schwantke | 9/10 | 3561 days | 71% |
| Kathrin Redl | 7/10 | 3564 days | 66% |
| Luala F | 10/10 | 3565 days | 71% |
| Sebastian Heinzelmann | 8/10 | 3565 days | 70% |
| Anna Kern | 8/10 | 3565 days | 70% |
| Yoomm | 8/10 | 3572 days | 69% |
| Mark | 6/10 | 3572 days | 61% |
| Robin Stamm | 8/10 | 3572 days | 69% |
| Stephan Kirchenbaur | 7/10 | 3573 days | 66% |
| Johannes Frank | 8/10 | 3575 days | 69% |
| Tom Brien | 8/10 | 3578 days | 69% |
| Skye Brien | 10/10 | 3578 days | 70% |
| Dennis Xuereb | 8/10 | 3581 days | 69% |
| Andre | 10/10 | 3581 days | 70% |
| Marco | 7/10 | 3586 days | 65% |
| Mateusz | 8/10 | 3590 days | 68% |
| Ambrosio Loojs | 5/10 | 3610 days | 51% |
| Anna Bouteloup | 7/10 | 3610 days | 63% |
| Pauline Chailand | 9/10 | 3610 days | 67% |
| Anna Stoehr | 6/10 | 3611 days | 58% |
| Ulli | 10/10 | 3612 days | 67% |
| Kristyna Mokrackoua | 10/10 | 3616 days | 67% |
| Philipp | 10/10 | 3618 days | 67% |
| Monica Mier | 10/10 | 3620 days | 66% |
| Ian Hortop | 9/10 | 3622 days | 66% |
| Sara Kuenzi | 7/10 | 3627 days | 61% |
| Barna Szakacs | 9/10 | 3648 days | 63% |
| Christian Boudreau | 8/10 | 3651 days | 62% |
| Evie Sel | 9/10 | 3670 days | 61% |
| Robyn Hallowell | 10/10 | 3671 days | 62% |
| Selma Krap | 9/10 | 3671 days | 61% |
| Maxi Woedel | 9/10 | 3671 days | 61% |
| Philipp Richter | 8/10 | 3705 days | 58% |
| Katherine Halliday | 8/10 | 3933 days | 38% |
| Nina Müller | 6/10 | 3959 days | 31% |
| Katie Stillman | 7/10 | 4017 days | 29% |
| leila rowbotham | 8/10 | 4028 days | 30% |
| Polly Rider | 8/10 | 4038 days | 29% |
| Astrid Egesten | 8/10 | 4041 days | 29% |
| Alex | 7/10 | 4287 days | 7% |
| Josefin Lind | 9/10 | 4288 days | 7% |
| Herman Holmgist | 10/10 | 4288 days | 8% |
| Christina | 7/10 | 4291 days | 7% |
| Kathrin Lerch | 8/10 | 4291 days | 7% |
| Erik Nestlez | 10/10 | 4292 days | 7% |
| Sanne Meijer | 10/10 | 4292 days | 7% |
| Jenny Finch | 8/10 | 4305 days | 6% |
| Drame Mahmadou | 7/10 | 4306 days | 5% |
| Adele Grandguillot | 5/10 | 4306 days | 4% |
| Anne Haenchen | 7/10 | 4309 days | 5% |
| Kathi | 7/10 | 4309 days | 5% |
| Christine Helleiner | 9/10 | 4310 days | 6% |
| Felicitas | 9/10 | 4310 days | 6% |
| Steffen | 4/10 | 4312 days | 3% |
| Sergey Pronkin | 9/10 | 4312 days | 5% |
| Jan Kerkhoff | 10/10 | 4313 days | 5% |
| Friederike Kranzin | 9/10 | 4316 days | 5% |
| Guillaume | 8/10 | 4318 days | 5% |
| Pierre Gentile | 4/10 | 4320 days | 3% |
| Jennifer Garner | 9/10 | 4322 days | 4% |
| Ian Garner | 9/10 | 4322 days | 4% |
| Marinette | 9/10 | 4324 days | 4% |
| Karel | 9/10 | 4325 days | 4% |
| Kristyna | 8/10 | 4325 days | 4% |
| Toke Frederiksen | 4/10 | 4332 days | 2% |
| Verena | 8/10 | 4336 days | 3% |
| Benjamin | 8/10 | 4336 days | 3% |
| Lars Borgaa | 8/10 | 4349 days | 2% |
| Susser | 9/10 | 4361 days | 1% |
| Chen Levin | 7/10 | 4366 days | 1% |
| Lara Mroseck | 10/10 | 4366 days | 1% |
| Robert Geissler | 10/10 | 4366 days | 1% |
| Moulou Ludonvic | 8/10 | 4373 days | 0% |
| Elisabeth Boulier | 8/10 | 4373 days | 0% |
| Mark Wiggington | 8/10 | 4637 days | 44% |
| Bertiethebus | 10/10 | 4643 days | 45% |
| Audrey Ripoche | 9/10 | 4650 days | 44% |
| Miranda | 7/10 | 4651 days | 41% |
| Bertrand Gilles | 7/10 | 4656 days | 41% |
| Debiesse | 7/10 | 4662 days | 41% |
| Galen Licht | 10/10 | 4662 days | 45% |
| Thomas | 8/10 | 4672 days | 44% |
| Karina Gratz | 3/10 | 4678 days | 24% |
| Luisa | 9/10 | 4679 days | 44% |
| Soren and Inelase Lindhardbell | 10/10 | 4746 days | 45% |
| Soren and Inelase Lindhardbell | 10/10 | 4746 days | 45% |
| Nadine | 8/10 | 4746 days | 44% |
| Roux | 8/10 | 4754 days | 44% |
| Timo Maschke | 10/10 | 4755 days | 45% |
| Jackie and Brian | 8/10 | 4756 days | 44% |
| Darren Abbott | 7/10 | 4757 days | 41% |
| Alexandra van den Brack | 7/10 | 4761 days | 41% |
| Anne and John | 9/10 | 4763 days | 44% |
| Sasha and Sandra Bonavia | 10/10 | 4764 days | 45% |
| Barbara | 10/10 | 4764 days | 45% |
| Denise Albrecht | 10/10 | 4768 days | 45% |
| Sally | 10/10 | 4768 days | 45% |
| Megan Child | 10/10 | 4781 days | 45% |
| Adrian Weidell | 8/10 | 4969 days | 44% |
| Jonathan Tuthill | 10/10 | 5024 days | 45% |
| Jen Sweeting | 8/10 | 5026 days | 44% |
| Johannes Mullner | 5/10 | 5029 days | 34% |
| Def Fem | 8/10 | 5034 days | 44% |
| Axel Irriger | 6/10 | 5041 days | 38% |
| Lucy Wilde | 6/10 | 5042 days | 38% |
| Dick Stewart | 7/10 | 5044 days | 41% |
| Janet | 9/10 | 5044 days | 44% |
| Lee Lloyd | 9/10 | 5049 days | 44% |
| Ryan Pynappels | 8/10 | 5050 days | 44% |
| Carl & Desiree Potter | 10/10 | 5051 days | 45% |
| John & Ray Calder | 7/10 | 5051 days | 41% |
| D Collier | 10/10 | 5052 days | 45% |
| E Smudde | 8/10 | 5052 days | 44% |
| Rachel | 9/10 | 5053 days | 44% |
| Yves & Sylvia | 8/10 | 5053 days | 44% |
| Andy Bridgman | 8/10 | 5053 days | 44% |
| Hendrik F | 8/10 | 5053 days | 44% |
| Hardy | 8/10 | 5054 days | 44% |
| Alan Findlay | 8/10 | 5054 days | 44% |
| Fannette Peyreplane | 9/10 | 5056 days | 44% |
| Schweiger | 8/10 | 5063 days | 44% |
| Margaret Wendell | 8/10 | 5066 days | 44% |
| Frank & Julia | 6/10 | 5067 days | 38% |
| Bradley | 7/10 | 5113 days | 41% |
| Rene Rypkema | 7/10 | 5113 days | 41% |
| Steve & Maggie | 4/10 | 5131 days | 29% |
| Peter, Noelle & Susanne | 6/10 | 5133 days | 38% |
| Cornelia & Josef | 9/10 | 5142 days | 44% |
| Jan & Marian | 10/10 | 5142 days | 45% |
| Benjamin Meier | 8/10 | 5145 days | 44% |
| Remco te Lintum | 8/10 | 5146 days | 44% |
| P Stanton | 10/10 | 5347 days | 45% |
| Lisa Milton | 10/10 | 5367 days | 45% |
| Weez18 | 10/10 | 5374 days | 45% |
| Eric Grant | 9/10 | 5379 days | 44% |
| Eric & Liz McKean | 10/10 | 5387 days | 45% |
| Janice OConnor | 9/10 | 5388 days | 44% |
| Van Vliet | 7/10 | 5392 days | 41% |
| Walter Buschta | 10/10 | 5396 days | 45% |
| Richard Broughton | 9/10 | 5399 days | 44% |
| Ben Akin-Smith | 9/10 | 5399 days | 44% |
| Alan Munday | 9/10 | 5403 days | 44% |
| Pam & Rob Tellwright | 9/10 | 5409 days | 44% |
| Agnes McMillan | 10/10 | 5417 days | 45% |
| Gerd Pagel | 10/10 | 5418 days | 45% |
| Jill Dean | 9/10 | 5420 days | 44% |
| Katharina Dierkes | 8/10 | 5420 days | 44% |
| Saglibene | 10/10 | 5423 days | 45% |
| Jarvis and Anja | 8/10 | 5423 days | 44% |
| Derek Archibald | 9/10 | 5426 days | 44% |
| Karen Phillips | 10/10 | 5430 days | 45% |
| Isbabel | 9/10 | 5431 days | 44% |
| Fred West | 8/10 | 5432 days | 44% |
| Dizey | 10/10 | 5464 days | 45% |
| Buttie | 10/10 | 5464 days | 45% |
| Shoe | 10/10 | 5495 days | 45% |
| Wal & Lynne | 8/10 | 5699 days | 44% |
| Chris & Rob | 8/10 | 5702 days | 44% |
| davidm239 | 9/10 | 5709 days | 44% |
| Martin | 10/10 | 5709 days | 45% |
| lindam | 10/10 | 5739 days | 45% |
| hooperuk | 10/10 | 5739 days | 45% |
| Hans and Astrid | 9/10 | 5747 days | 44% |
| Kevin F | 8/10 | 5752 days | 44% |
| Theresa | 10/10 | 5758 days | 45% |
| Antoine Del | 7/10 | 5760 days | 41% |
| Tanya | 9/10 | 5763 days | 44% |
| Peter Brown | 9/10 | 5766 days | 44% |
| Susan & Richard | 10/10 | 5770 days | 45% |
| SB | 8/10 | 5772 days | 44% |
| Johan | 9/10 | 5772 days | 44% |
| Jonathan Martin | 8/10 | 5773 days | 44% |
| Tim | 8/10 | 5777 days | 44% |
| Pierre Pilon | 10/10 | 5778 days | 45% |
| Ed & Pat Mitchell | 8/10 | 5778 days | 44% |
| Ivo Braakhuis | 6/10 | 5778 days | 38% |
| Hans & Huxi | 8/10 | 5778 days | 44% |
| Mieke Knoops | 9/10 | 5780 days | 44% |
| Pascal Auber | 10/10 | 5784 days | 45% |
| Becky | 10/10 | 5791 days | 45% |
| Caitriona Doyle | 10/10 | 5792 days | 45% |
| Adriane | 7/10 | 5794 days | 41% |
| Hanz | 10/10 | 5794 days | 45% |
| Pizzanelli | 8/10 | 5797 days | 44% |
| Chris Kevin | 9/10 | 5807 days | 44% |
| Elizabeth E | 8/10 | 5814 days | 44% |
| Markus | 8/10 | 5814 days | 44% |
| EA Anders | 5/10 | 5815 days | 34% |
| deanlaw | 10/10 | 5843 days | 45% |
| gemmav | 9/10 | 5844 days | 44% |
| eliertv | 7/10 | 5844 days | 41% |
| Furger | 10/10 | 5862 days | 45% |
| Chris Leach | 8/10 | 5867 days | 44% |
| Sabrina Bazin | 9/10 | 5868 days | 44% |
| Colin S | 5/10 | 5868 days | 34% |
| Bernard Misfud | 9/10 | 5871 days | 44% |
| Hansjoerg Ehrmann | 7/10 | 5871 days | 41% |
| Thorben Thede | 7/10 | 5872 days | 41% |
| Shane and Kate Wilkinson | 10/10 | 5882 days | 45% |
| arminh | 6/10 | 5883 days | 38% |
| Graham Butt | 10/10 | 5883 days | 45% |
| Dermot Bryne | 10/10 | 5883 days | 45% |
| Evan | 9/10 | 5921 days | 44% |
| miniappleses | 9/10 | 5921 days | 44% |
| arthurw | 10/10 | 5977 days | 45% |
| richardh | 9/10 | 5985 days | 44% |
| SiljaH | 5/10 | 6094 days | 34% |
| jenniferk | 10/10 | 6104 days | 45% |
| scottl | 9/10 | 6104 days | 44% |
| Colin Church | 9/10 | 6104 days | 44% |
| Marc_N | 10/10 | 6105 days | 45% |
| Andrew Biddle | 7/10 | 6106 days | 41% |
| SBlake | 8/10 | 6109 days | 44% |
| AnjaN | 10/10 | 6111 days | 45% |
| Falk | 8/10 | 6120 days | 44% |
| WiebkeS | 9/10 | 6120 days | 44% |
| AmyBarrett | 10/10 | 6120 days | 45% |
| ChrisD | 10/10 | 6120 days | 45% |
| GeraldMcNamora | 8/10 | 6120 days | 44% |
| StijnH | 8/10 | 6121 days | 44% |
| Lars Haf | 8/10 | 6122 days | 44% |
| AnjaChrist | 9/10 | 6122 days | 44% |
| Tiemen | 9/10 | 6124 days | 44% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Queen Charlotte Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.75% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.