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Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Queen Charlotte Track.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Queen Charlotte Track

Valid Reviews

250 Valid Reviews

The Queen Charlotte Track experience has a total of 250 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 250 valid reviews:

Rating Count Percentage
10/10 65
26%
9/10 65
26%
8/10 66
26%
7/10 33
13%
6/10 10
4%
5/10 6
2%
4/10 4
2%
3/10 1
0%
2/10 0
0%
1/10 0
0%

84.12% Average

The raw data average (mean) for all the Queen Charlotte Track valid reviews is 84.12% and is based on 250 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

243 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 250 valid reviews, the experience has 243 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 243 face-to-face reviews:

Rating Count Percentage
10/10 59
24%
9/10 64
26%
8/10 66
27%
7/10 33
14%
6/10 10
4%
5/10 6
2%
4/10 4
2%
3/10 1
0%
2/10 0
0%
1/10 0
0%

83.70% Average

The raw data average (mean) for all the Queen Charlotte Track face-to-face reviews is 83.70% and is based on 243 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

85.04%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Malcolm 6/10 2874 days 87%
Andy 9/10 2883 days 100%
Benedikt Lorenz 7/10 2907 days 92%
Jonas Neumann 9/10 2910 days 98%
Theresa Flach 9/10 2910 days 98%
Alexandra Luerner 9/10 2957 days 95%
Frank Bien 9/10 2957 days 95%
Sarah 10/10 2959 days 96%
Alan Rock 7/10 2962 days 89%
Tina Kueffer 8/10 2964 days 94%
Wolfgang 10/10 2967 days 95%
Favia 10/10 2967 days 95%
Daniel Carr 9/10 2968 days 94%
romain perroches 9/10 2980 days 93%
Soria Chher 9/10 2980 days 93%
Alex Schmidt 10/10 2980 days 94%
Justine Langero 9/10 2989 days 93%
Thomas 9/10 2989 days 93%
Gabriel Prerot 8/10 2998 days 91%
Bettina Enigl 9/10 2998 days 92%
Mikulas and Dominika 8/10 3004 days 91%
Benjamin Leboucq 7/10 3200 days 74%
Adrien Richard 7/10 3200 days 74%
Nicole 7/10 3202 days 74%
Johannes Wassner 8/10 3207 days 77%
Sylvie Smets 9/10 3208 days 78%
Maarten Simons 9/10 3211 days 78%
Magali Schwantke 9/10 3215 days 77%
Kathrin Redl 7/10 3218 days 72%
Luala F 10/10 3219 days 78%
Sebastian Heinzelmann 8/10 3219 days 76%
Anna Kern 8/10 3219 days 76%
Yoomm 8/10 3226 days 76%
Mark 6/10 3226 days 66%
Robin Stamm 8/10 3226 days 76%
Stephan Kirchenbaur 7/10 3227 days 72%
Johannes Frank 8/10 3229 days 76%
Tom Brien 8/10 3232 days 75%
Skye Brien 10/10 3232 days 77%
Dennis Xuereb 8/10 3235 days 75%
Andre 10/10 3235 days 77%
Marco 7/10 3240 days 71%
Mateusz 8/10 3244 days 75%
Ambrosio Loojs 5/10 3264 days 57%
Anna Bouteloup 7/10 3264 days 70%
Pauline Chailand 9/10 3264 days 74%
Anna Stoehr 6/10 3265 days 64%
Ulli 10/10 3266 days 75%
Kristyna Mokrackoua 10/10 3270 days 74%
Philipp 10/10 3272 days 74%
Monica Mier 10/10 3274 days 74%
Ian Hortop 9/10 3276 days 73%
Sara Kuenzi 7/10 3281 days 68%
Barna Szakacs 9/10 3302 days 72%
Christian Boudreau 8/10 3305 days 71%
Evie Sel 9/10 3324 days 70%
Robyn Hallowell 10/10 3325 days 71%
Selma Krap 9/10 3325 days 70%
Maxi Woedel 9/10 3325 days 70%
Philipp Richter 8/10 3359 days 67%
Katherine Halliday 8/10 3587 days 52%
Nina Müller 6/10 3613 days 44%
Katie Stillman 7/10 3671 days 44%
leila rowbotham 8/10 3682 days 45%
Polly Rider 8/10 3692 days 45%
Astrid Egesten 8/10 3695 days 44%
Alex 7/10 3941 days 26%
Josefin Lind 9/10 3942 days 28%
Herman Holmgist 10/10 3942 days 28%
Christina 7/10 3945 days 26%
Kathrin Lerch 8/10 3945 days 27%
Erik Nestlez 10/10 3946 days 28%
Sanne Meijer 10/10 3946 days 28%
Jenny Finch 8/10 3959 days 27%
Drame Mahmadou 7/10 3960 days 25%
Adele Grandguillot 5/10 3960 days 20%
Anne Haenchen 7/10 3963 days 25%
Kathi 7/10 3963 days 25%
Christine Helleiner 9/10 3964 days 26%
Felicitas 9/10 3964 days 26%
Steffen 4/10 3966 days 17%
Sergey Pronkin 9/10 3966 days 26%
Jan Kerkhoff 10/10 3967 days 27%
Friederike Kranzin 9/10 3970 days 26%
Guillaume 8/10 3972 days 26%
Pierre Gentile 4/10 3974 days 16%
Jennifer Garner 9/10 3976 days 26%
Ian Garner 9/10 3976 days 26%
Marinette 9/10 3978 days 26%
Karel 9/10 3979 days 25%
Kristyna 8/10 3979 days 25%
Toke Frederiksen 4/10 3986 days 16%
Verena 8/10 3990 days 24%
Benjamin 8/10 3990 days 24%
Lars Borgaa 8/10 4003 days 24%
Susser 9/10 4015 days 23%
Chen Levin 7/10 4020 days 21%
Lara Mroseck 10/10 4020 days 23%
Robert Geissler 10/10 4020 days 23%
Moulou Ludonvic 8/10 4027 days 22%
Elisabeth Boulier 8/10 4027 days 22%
Mark Wiggington 8/10 4291 days 4%
Bertiethebus 10/10 4297 days 4%
Audrey Ripoche 9/10 4304 days 3%
Miranda 7/10 4305 days 3%
Bertrand Gilles 7/10 4310 days 3%
Debiesse 7/10 4316 days 2%
Galen Licht 10/10 4316 days 3%
Thomas 8/10 4326 days 2%
Karina Gratz 3/10 4332 days 0%
Luisa 9/10 4333 days 1%
Soren and Inelase Lindhardbell 10/10 4400 days 33%
Soren and Inelase Lindhardbell 10/10 4400 days 33%
Nadine 8/10 4400 days 33%
Roux 8/10 4408 days 33%
Timo Maschke 10/10 4409 days 33%
Jackie and Brian 8/10 4410 days 33%
Darren Abbott 7/10 4411 days 31%
Alexandra van den Brack 7/10 4415 days 31%
Anne and John 9/10 4417 days 33%
Sasha and Sandra Bonavia 10/10 4418 days 33%
Barbara 10/10 4418 days 33%
Denise Albrecht 10/10 4422 days 33%
Sally 10/10 4422 days 33%
Megan Child 10/10 4435 days 33%
Adrian Weidell 8/10 4623 days 33%
Jonathan Tuthill 10/10 4678 days 33%
Jen Sweeting 8/10 4680 days 33%
Johannes Mullner 5/10 4683 days 25%
Def Fem 8/10 4688 days 33%
Axel Irriger 6/10 4695 days 28%
Lucy Wilde 6/10 4696 days 28%
Dick Stewart 7/10 4698 days 31%
Janet 9/10 4698 days 33%
Lee Lloyd 9/10 4703 days 33%
Ryan Pynappels 8/10 4704 days 33%
Carl & Desiree Potter 10/10 4705 days 33%
John & Ray Calder 7/10 4705 days 31%
D Collier 10/10 4706 days 33%
E Smudde 8/10 4706 days 33%
Rachel 9/10 4707 days 33%
Yves & Sylvia 8/10 4707 days 33%
Andy Bridgman 8/10 4707 days 33%
Hendrik F 8/10 4707 days 33%
Hardy 8/10 4708 days 33%
Alan Findlay 8/10 4708 days 33%
Fannette Peyreplane 9/10 4710 days 33%
Schweiger 8/10 4717 days 33%
Margaret Wendell 8/10 4720 days 33%
Frank & Julia 6/10 4721 days 28%
Bradley 7/10 4767 days 31%
Rene Rypkema 7/10 4767 days 31%
Steve & Maggie 4/10 4785 days 21%
Peter, Noelle & Susanne 6/10 4787 days 28%
Cornelia & Josef 9/10 4796 days 33%
Jan & Marian 10/10 4796 days 33%
Benjamin Meier 8/10 4799 days 33%
Remco te Lintum 8/10 4800 days 33%
P Stanton 10/10 5001 days 33%
Lisa Milton 10/10 5021 days 33%
Weez18 10/10 5028 days 33%
Eric Grant 9/10 5033 days 33%
Eric & Liz McKean 10/10 5041 days 33%
Janice OConnor 9/10 5042 days 33%
Van Vliet 7/10 5046 days 31%
Walter Buschta 10/10 5050 days 33%
Richard Broughton 9/10 5053 days 33%
Ben Akin-Smith 9/10 5053 days 33%
Alan Munday 9/10 5057 days 33%
Pam & Rob Tellwright 9/10 5063 days 33%
Agnes McMillan 10/10 5071 days 33%
Gerd Pagel 10/10 5072 days 33%
Jill Dean 9/10 5074 days 33%
Katharina Dierkes 8/10 5074 days 33%
Saglibene 10/10 5077 days 33%
Jarvis and Anja 8/10 5077 days 33%
Derek Archibald 9/10 5080 days 33%
Karen Phillips 10/10 5084 days 33%
Isbabel 9/10 5085 days 33%
Fred West 8/10 5086 days 33%
Dizey 10/10 5118 days 33%
Buttie 10/10 5118 days 33%
Shoe 10/10 5149 days 33%
Wal & Lynne 8/10 5353 days 33%
Chris & Rob 8/10 5356 days 33%
davidm239 9/10 5363 days 33%
Martin 10/10 5363 days 33%
lindam 10/10 5393 days 33%
hooperuk 10/10 5393 days 33%
Hans and Astrid 9/10 5401 days 33%
Kevin F 8/10 5406 days 33%
Theresa 10/10 5412 days 33%
Antoine Del 7/10 5414 days 31%
Tanya 9/10 5417 days 33%
Peter Brown 9/10 5420 days 33%
Susan & Richard 10/10 5424 days 33%
SB 8/10 5426 days 33%
Johan 9/10 5426 days 33%
Jonathan Martin 8/10 5427 days 33%
Tim 8/10 5431 days 33%
Pierre Pilon 10/10 5432 days 33%
Ed & Pat Mitchell 8/10 5432 days 33%
Ivo Braakhuis 6/10 5432 days 28%
Hans & Huxi 8/10 5432 days 33%
Mieke Knoops 9/10 5434 days 33%
Pascal Auber 10/10 5438 days 33%
Becky 10/10 5445 days 33%
Caitriona Doyle 10/10 5446 days 33%
Adriane 7/10 5448 days 31%
Hanz 10/10 5448 days 33%
Pizzanelli 8/10 5451 days 33%
Chris Kevin 9/10 5461 days 33%
Elizabeth E 8/10 5468 days 33%
Markus 8/10 5468 days 33%
EA Anders 5/10 5469 days 25%
deanlaw 10/10 5497 days 33%
gemmav 9/10 5498 days 33%
eliertv 7/10 5498 days 31%
Furger 10/10 5516 days 33%
Chris Leach 8/10 5521 days 33%
Sabrina Bazin 9/10 5522 days 33%
Colin S 5/10 5522 days 25%
Bernard Misfud 9/10 5525 days 33%
Hansjoerg Ehrmann 7/10 5525 days 31%
Thorben Thede 7/10 5526 days 31%
Shane and Kate Wilkinson 10/10 5536 days 33%
arminh 6/10 5537 days 28%
Graham Butt 10/10 5537 days 33%
Dermot Bryne 10/10 5537 days 33%
Evan 9/10 5575 days 33%
miniappleses 9/10 5575 days 33%
arthurw 10/10 5631 days 33%
richardh 9/10 5639 days 33%
SiljaH 5/10 5748 days 25%
jenniferk 10/10 5758 days 33%
scottl 9/10 5758 days 33%
Colin Church 9/10 5758 days 33%
Marc_N 10/10 5759 days 33%
Andrew Biddle 7/10 5760 days 31%
SBlake 8/10 5763 days 33%
AnjaN 10/10 5765 days 33%
Falk 8/10 5774 days 33%
WiebkeS 9/10 5774 days 33%
AmyBarrett 10/10 5774 days 33%
ChrisD 10/10 5774 days 33%
GeraldMcNamora 8/10 5774 days 33%
StijnH 8/10 5775 days 33%
Lars Haf 8/10 5776 days 33%
AnjaChrist 9/10 5776 days 33%
Tiemen 9/10 5778 days 33%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Queen Charlotte Track does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.82% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

87%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.