G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mount Taranaki Summit Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mount Taranaki Summit Track
Valid Reviews
97 Valid Reviews
The Mount Taranaki Summit Track experience has a total of 97 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 97 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 40 |
|
41% |
| 9/10 | 24 |
|
25% |
| 8/10 | 20 |
|
21% |
| 7/10 | 8 |
|
8% |
| 6/10 | 1 |
|
1% |
| 5/10 | 4 |
|
4% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.45% Average
The raw data average (mean) for all the Mount Taranaki Summit Track valid reviews is 88.45% and is based on 97 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
91 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 97 valid reviews, the experience has 91 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 91 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 35 |
|
38% |
| 9/10 | 23 |
|
25% |
| 8/10 | 20 |
|
22% |
| 7/10 | 8 |
|
9% |
| 6/10 | 1 |
|
1% |
| 5/10 | 4 |
|
4% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.80% Average
The raw data average (mean) for all the Mount Taranaki Summit Track face-to-face reviews is 87.80% and is based on 91 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
91.54%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Leila Minuzzo | 10/10 | 952 days | 100% |
| Chris | 10/10 | 1317 days | 41% |
| Takeru Yonahr | 9/10 | 2501 days | 7% |
| Mark Nickson | 10/10 | 2765 days | 6% |
| Henna | 9/10 | 2780 days | 6% |
| Tom Koppe | 7/10 | 2780 days | 6% |
| Dan Schmidt | 10/10 | 2792 days | 6% |
| David | 8/10 | 2827 days | 6% |
| Heyuuiutha Lokithas | 10/10 | 2830 days | 6% |
| Benjamin Leboucq | 9/10 | 3083 days | 5% |
| Adrien Richard | 9/10 | 3083 days | 5% |
| Alexie Lion | 9/10 | 3086 days | 5% |
| Birthe | 7/10 | 3106 days | 5% |
| Yoomm | 9/10 | 3109 days | 5% |
| Robin Brandl | 9/10 | 3112 days | 5% |
| Adrienne Hoet | 9/10 | 3118 days | 5% |
| Meral Calar | 7/10 | 3118 days | 4% |
| Jan Homann | 9/10 | 3118 days | 5% |
| Josh Symons | 10/10 | 3122 days | 5% |
| Jacob Winchester | 10/10 | 3123 days | 5% |
| Benoit Leclerc | 8/10 | 3130 days | 5% |
| Verena | 7/10 | 3133 days | 4% |
| Lennox | 10/10 | 3134 days | 5% |
| Jaquein Bucholz | 9/10 | 3134 days | 5% |
| Marie | 7/10 | 3134 days | 4% |
| Maddalena Buffoni | 8/10 | 3134 days | 5% |
| Teo Golja | 8/10 | 3134 days | 5% |
| Annika Weber | 6/10 | 3134 days | 4% |
| Antoine Boudin | 8/10 | 3134 days | 5% |
| Yannick Schroeder | 9/10 | 3134 days | 5% |
| Cariotta Kemper | 8/10 | 3134 days | 5% |
| Jakub Ira | 9/10 | 3135 days | 5% |
| Michal Putnar | 10/10 | 3135 days | 5% |
| Ales Bronec | 8/10 | 3135 days | 5% |
| Felix | 8/10 | 3138 days | 5% |
| Philipp | 7/10 | 3139 days | 4% |
| Juro | 8/10 | 3139 days | 5% |
| Delphine Contrel | 10/10 | 3142 days | 5% |
| Bernhard Fichtl | 10/10 | 3143 days | 5% |
| Nilles Ullner | 9/10 | 3146 days | 5% |
| Martina Cervenkova | 10/10 | 3150 days | 5% |
| Anat Yossef | 9/10 | 3160 days | 5% |
| Vincent | 8/10 | 3161 days | 5% |
| Edwine | 8/10 | 3162 days | 5% |
| Linda and Gunther | 10/10 | 3189 days | 5% |
| Gessica | 8/10 | 3239 days | 4% |
| Elisabeth Ringswandl | 9/10 | 3469 days | 3% |
| Thomas Haslbeck | 10/10 | 3469 days | 3% |
| Nicolas Justin | 9/10 | 3471 days | 3% |
| Stephanie Piou | 10/10 | 3471 days | 3% |
| Martha Taatz | 10/10 | 3515 days | 3% |
| Manuela Opprecht | 9/10 | 3520 days | 3% |
| Jakub Stastny | 8/10 | 3816 days | 2% |
| Denisa Mecikova | 9/10 | 3820 days | 2% |
| Alex | 5/10 | 3824 days | 1% |
| Becky | 5/10 | 3824 days | 1% |
| Cindy Benayoum | 5/10 | 3857 days | 1% |
| Phillip | 10/10 | 3864 days | 2% |
| Kristina | 8/10 | 3864 days | 2% |
| Dana | 10/10 | 3864 days | 2% |
| Manuel Bach | 9/10 | 3865 days | 2% |
| Marc Engstle | 9/10 | 3868 days | 2% |
| Rita Hochstiasser | 10/10 | 3871 days | 2% |
| Florian Littmann | 10/10 | 3876 days | 2% |
| Anna | 10/10 | 3876 days | 2% |
| Claudia | 10/10 | 3883 days | 2% |
| Aitnan Melman | 7/10 | 3907 days | 2% |
| Sarah Horn | 10/10 | 4199 days | 0% |
| Sebastian Russell-Smits | 10/10 | 4199 days | 0% |
| Nora | 10/10 | 4204 days | 0% |
| Thomas | 10/10 | 4209 days | 0% |
| Annika | 7/10 | 4215 days | 0% |
| Rouquette | 10/10 | 4221 days | 0% |
| Kristine and William | 8/10 | 4224 days | 0% |
| Elodie and jo | 10/10 | 4234 days | 0% |
| Anna Gottsch | 10/10 | 4316 days | 0% |
| Darina Kvasnicova | 10/10 | 4578 days | 2% |
| Melanie Friessen | 10/10 | 4578 days | 2% |
| Merlyn | 10/10 | 4589 days | 2% |
| Franziska & Katrin | 8/10 | 4597 days | 2% |
| Magda Savels | 8/10 | 4598 days | 2% |
| Johannes & Katrin | 9/10 | 4604 days | 2% |
| Steve Collier | 8/10 | 4604 days | 2% |
| _mel_ | 10/10 | 4636 days | 2% |
| Rachel Cockroft | 9/10 | 4914 days | 2% |
| Chloe Finster | 9/10 | 4957 days | 2% |
| Eva Weichs | 10/10 | 4960 days | 2% |
| Karen Phillips | 10/10 | 4967 days | 2% |
| TheBigLebowski | 10/10 | 5001 days | 2% |
| Martin | 10/10 | 5245 days | 2% |
| Denecke Thorsten | 8/10 | 5316 days | 2% |
| Johan | 9/10 | 5317 days | 2% |
| Johan Vaartjes | 10/10 | 5351 days | 2% |
| Chris Mackamul | 5/10 | 5404 days | 1% |
| LaurensD | 10/10 | 5641 days | 2% |
| Brigette Guikens | 10/10 | 5662 days | 2% |
| RuddM | 8/10 | 5675 days | 2% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Mount Taranaki Summit Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.80% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
92%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.