G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mount Taranaki Summit Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mount Taranaki Summit Track
Valid Reviews
97 Valid Reviews
The Mount Taranaki Summit Track experience has a total of 97 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 97 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 40 |
|
41% |
| 9/10 | 24 |
|
25% |
| 8/10 | 20 |
|
21% |
| 7/10 | 8 |
|
8% |
| 6/10 | 1 |
|
1% |
| 5/10 | 4 |
|
4% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.45% Average
The raw data average (mean) for all the Mount Taranaki Summit Track valid reviews is 88.45% and is based on 97 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
91 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 97 valid reviews, the experience has 91 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 91 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 35 |
|
38% |
| 9/10 | 23 |
|
25% |
| 8/10 | 20 |
|
22% |
| 7/10 | 8 |
|
9% |
| 6/10 | 1 |
|
1% |
| 5/10 | 4 |
|
4% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.80% Average
The raw data average (mean) for all the Mount Taranaki Summit Track face-to-face reviews is 87.80% and is based on 91 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
91.27%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Leila Minuzzo | 10/10 | 1037 days | 100% |
| Chris | 10/10 | 1402 days | 37% |
| Takeru Yonahr | 9/10 | 2586 days | 8% |
| Mark Nickson | 10/10 | 2850 days | 7% |
| Henna | 9/10 | 2865 days | 7% |
| Tom Koppe | 7/10 | 2865 days | 7% |
| Dan Schmidt | 10/10 | 2877 days | 7% |
| David | 8/10 | 2912 days | 7% |
| Heyuuiutha Lokithas | 10/10 | 2915 days | 7% |
| Benjamin Leboucq | 9/10 | 3168 days | 6% |
| Adrien Richard | 9/10 | 3168 days | 6% |
| Alexie Lion | 9/10 | 3171 days | 6% |
| Birthe | 7/10 | 3191 days | 5% |
| Yoomm | 9/10 | 3194 days | 5% |
| Robin Brandl | 9/10 | 3197 days | 5% |
| Adrienne Hoet | 9/10 | 3203 days | 5% |
| Meral Calar | 7/10 | 3203 days | 5% |
| Jan Homann | 9/10 | 3203 days | 5% |
| Josh Symons | 10/10 | 3207 days | 5% |
| Jacob Winchester | 10/10 | 3208 days | 5% |
| Benoit Leclerc | 8/10 | 3215 days | 5% |
| Verena | 7/10 | 3218 days | 5% |
| Lennox | 10/10 | 3219 days | 5% |
| Jaquein Bucholz | 9/10 | 3219 days | 5% |
| Marie | 7/10 | 3219 days | 5% |
| Maddalena Buffoni | 8/10 | 3219 days | 5% |
| Teo Golja | 8/10 | 3219 days | 5% |
| Annika Weber | 6/10 | 3219 days | 5% |
| Antoine Boudin | 8/10 | 3219 days | 5% |
| Yannick Schroeder | 9/10 | 3219 days | 5% |
| Cariotta Kemper | 8/10 | 3219 days | 5% |
| Jakub Ira | 9/10 | 3220 days | 5% |
| Michal Putnar | 10/10 | 3220 days | 5% |
| Ales Bronec | 8/10 | 3220 days | 5% |
| Felix | 8/10 | 3223 days | 5% |
| Philipp | 7/10 | 3224 days | 5% |
| Juro | 8/10 | 3224 days | 5% |
| Delphine Contrel | 10/10 | 3227 days | 5% |
| Bernhard Fichtl | 10/10 | 3228 days | 5% |
| Nilles Ullner | 9/10 | 3231 days | 5% |
| Martina Cervenkova | 10/10 | 3235 days | 5% |
| Anat Yossef | 9/10 | 3245 days | 5% |
| Vincent | 8/10 | 3246 days | 5% |
| Edwine | 8/10 | 3247 days | 5% |
| Linda and Gunther | 10/10 | 3274 days | 5% |
| Gessica | 8/10 | 3324 days | 5% |
| Elisabeth Ringswandl | 9/10 | 3554 days | 4% |
| Thomas Haslbeck | 10/10 | 3554 days | 4% |
| Nicolas Justin | 9/10 | 3556 days | 4% |
| Stephanie Piou | 10/10 | 3556 days | 4% |
| Martha Taatz | 10/10 | 3600 days | 3% |
| Manuela Opprecht | 9/10 | 3605 days | 3% |
| Jakub Stastny | 8/10 | 3901 days | 2% |
| Denisa Mecikova | 9/10 | 3905 days | 2% |
| Alex | 5/10 | 3909 days | 1% |
| Becky | 5/10 | 3909 days | 1% |
| Cindy Benayoum | 5/10 | 3942 days | 1% |
| Phillip | 10/10 | 3949 days | 2% |
| Kristina | 8/10 | 3949 days | 2% |
| Dana | 10/10 | 3949 days | 2% |
| Manuel Bach | 9/10 | 3950 days | 2% |
| Marc Engstle | 9/10 | 3953 days | 2% |
| Rita Hochstiasser | 10/10 | 3956 days | 2% |
| Florian Littmann | 10/10 | 3961 days | 2% |
| Anna | 10/10 | 3961 days | 2% |
| Claudia | 10/10 | 3968 days | 2% |
| Aitnan Melman | 7/10 | 3992 days | 1% |
| Sarah Horn | 10/10 | 4284 days | 0% |
| Sebastian Russell-Smits | 10/10 | 4284 days | 0% |
| Nora | 10/10 | 4289 days | 0% |
| Thomas | 10/10 | 4294 days | 0% |
| Annika | 7/10 | 4300 days | 0% |
| Rouquette | 10/10 | 4306 days | 0% |
| Kristine and William | 8/10 | 4309 days | 0% |
| Elodie and jo | 10/10 | 4319 days | 0% |
| Anna Gottsch | 10/10 | 4401 days | 2% |
| Darina Kvasnicova | 10/10 | 4663 days | 2% |
| Melanie Friessen | 10/10 | 4663 days | 2% |
| Merlyn | 10/10 | 4674 days | 2% |
| Franziska & Katrin | 8/10 | 4682 days | 2% |
| Magda Savels | 8/10 | 4683 days | 2% |
| Johannes & Katrin | 9/10 | 4689 days | 2% |
| Steve Collier | 8/10 | 4689 days | 2% |
| _mel_ | 10/10 | 4721 days | 2% |
| Rachel Cockroft | 9/10 | 4999 days | 2% |
| Chloe Finster | 9/10 | 5042 days | 2% |
| Eva Weichs | 10/10 | 5045 days | 2% |
| Karen Phillips | 10/10 | 5052 days | 2% |
| TheBigLebowski | 10/10 | 5086 days | 2% |
| Martin | 10/10 | 5331 days | 2% |
| Denecke Thorsten | 8/10 | 5401 days | 2% |
| Johan | 9/10 | 5402 days | 2% |
| Johan Vaartjes | 10/10 | 5436 days | 2% |
| Chris Mackamul | 5/10 | 5489 days | 2% |
| LaurensD | 10/10 | 5726 days | 2% |
| Brigette Guikens | 10/10 | 5747 days | 2% |
| RuddM | 8/10 | 5760 days | 2% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Mount Taranaki Summit Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.84% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
92%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.