Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Tongariro Northern Circuit.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Tongariro Northern Circuit

Valid Reviews

74 Valid Reviews

The Tongariro Northern Circuit experience has a total of 74 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 74 valid reviews:

Rating Count Percentage
10/10 40
54%
9/10 16
22%
8/10 10
14%
7/10 6
8%
6/10 1
1%
5/10 0
0%
4/10 1
1%
3/10 0
0%
2/10 0
0%
1/10 0
0%

91.35% Average

The raw data average (mean) for all the Tongariro Northern Circuit valid reviews is 91.35% and is based on 74 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

70 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 74 valid reviews, the experience has 70 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 70 face-to-face reviews:

Rating Count Percentage
10/10 36
51%
9/10 16
23%
8/10 10
14%
7/10 6
9%
6/10 1
1%
5/10 0
0%
4/10 1
1%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.86% Average

The raw data average (mean) for all the Tongariro Northern Circuit face-to-face reviews is 90.86% and is based on 70 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

92.81%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Eva Cordemeyer 9/10 2555 days 100%
Matti Picus 10/10 2817 days 86%
Vic Baughen 9/10 2837 days 84%
Ingrid Kiselka 10/10 2837 days 85%
Susannah Arrowsmith 10/10 2848 days 84%
Kallan Mrozek 9/10 2889 days 81%
Frank Fabian 8/10 2906 days 80%
Sabine Schwandegger 10/10 2906 days 81%
Carmen Stanow 10/10 2930 days 80%
Adrien Richard 9/10 3136 days 68%
Estelle Coquard 10/10 3139 days 68%
Juliane Mueller 10/10 3142 days 68%
Julia 10/10 3153 days 67%
Bjoern 10/10 3153 days 67%
Floren Hoenschler 9/10 3182 days 65%
Simone De Angiou 10/10 3187 days 65%
William Lendway 10/10 3188 days 65%
Morgan Fog 10/10 3188 days 65%
Jan 10/10 3196 days 65%
Lorne Paterson 10/10 3196 days 65%
Taylor Fabricius 10/10 3200 days 65%
Kyle Johnson 9/10 3200 days 64%
Tamara 8/10 3200 days 63%
Markus Wabing 9/10 3202 days 64%
Uschi Pongratz 10/10 3202 days 64%
Jessica Ruhland 10/10 3202 days 64%
Edwine 6/10 3215 days 55%
Sara Kuenzi 9/10 3217 days 63%
Maxime Louis 10/10 3218 days 64%
Lukas Schenke 10/10 3247 days 62%
Till 10/10 3262 days 61%
Nicolas Justin 8/10 3524 days 45%
Damaris Mayer 8/10 3573 days 43%
Friederike Kranzin 10/10 3906 days 25%
Marc Engstle 7/10 3921 days 22%
Matthias Freiling 10/10 3925 days 24%
Johannes 9/10 3926 days 23%
Max Grabowski 10/10 3927 days 24%
Victor Herranz 10/10 3930 days 23%
Nimh Oudhof 8/10 3931 days 23%
Harel Cliad 9/10 3956 days 22%
Alex 10/10 3958 days 22%
Aitnan Melman 9/10 3960 days 21%
Alex Artigues 7/10 3961 days 20%
Simon Zenzen 10/10 3961 days 22%
Thomas 10/10 4262 days 5%
Marketa 10/10 4264 days 5%
Lusi13 10/10 4264 days 5%
Jana Simcikova 10/10 4266 days 4%
Tobi 10/10 4269 days 4%
Jacob Bernhardt 10/10 4269 days 4%
Jean Raisin 10/10 4270 days 4%
Tony and Helene 8/10 4272 days 4%
Missy and Chaz 10/10 4274 days 4%
Evyatar Tulipman 7/10 4277 days 3%
Anne Rodofsen 9/10 4344 days 0%
Michael Neumann 10/10 4616 days 27%
Be Groen 7/10 4621 days 25%
Ian Sainsbury 7/10 4643 days 25%
Anika 9/10 4657 days 27%
John Jacobs 9/10 4686 days 27%
snoopidoops 10/10 4689 days 27%
Natascha & Greg 9/10 4732 days 27%
Robin van der Linden 9/10 4946 days 27%
Zoe Barker 10/10 4969 days 27%
R Tearle 4/10 4973 days 17%
Susannah Eduart 8/10 4975 days 26%
Boi Sagarra 8/10 4978 days 26%
Nadia Husain 8/10 5023 days 26%
anon 10/10 5367 days 27%
Marcel Baessle 10/10 5374 days 27%
Karen Raven 7/10 5457 days 25%
bdevries 8/10 5461 days 26%
Pavol 10/10 5804 days 27%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Tongariro Northern Circuit does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

0.66% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

93%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.