Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tongariro Northern Circuit.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Tongariro Northern Circuit
Valid Reviews
74 Valid Reviews
The Tongariro Northern Circuit experience has a total of 74 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 74 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 40 |
|
54% |
| 9/10 | 16 |
|
22% |
| 8/10 | 10 |
|
14% |
| 7/10 | 6 |
|
8% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.35% Average
The raw data average (mean) for all the Tongariro Northern Circuit valid reviews is 91.35% and is based on 74 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
70 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 74 valid reviews, the experience has 70 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 70 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 36 |
|
51% |
| 9/10 | 16 |
|
23% |
| 8/10 | 10 |
|
14% |
| 7/10 | 6 |
|
9% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.86% Average
The raw data average (mean) for all the Tongariro Northern Circuit face-to-face reviews is 90.86% and is based on 70 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
92.80%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Eva Cordemeyer | 9/10 | 2575 days | 100% |
| Matti Picus | 10/10 | 2837 days | 86% |
| Vic Baughen | 9/10 | 2857 days | 84% |
| Ingrid Kiselka | 10/10 | 2857 days | 85% |
| Susannah Arrowsmith | 10/10 | 2868 days | 84% |
| Kallan Mrozek | 9/10 | 2909 days | 81% |
| Frank Fabian | 8/10 | 2926 days | 80% |
| Sabine Schwandegger | 10/10 | 2926 days | 81% |
| Carmen Stanow | 10/10 | 2950 days | 80% |
| Adrien Richard | 9/10 | 3156 days | 68% |
| Estelle Coquard | 10/10 | 3159 days | 68% |
| Juliane Mueller | 10/10 | 3162 days | 68% |
| Julia | 10/10 | 3173 days | 67% |
| Bjoern | 10/10 | 3173 days | 67% |
| Floren Hoenschler | 9/10 | 3202 days | 65% |
| Simone De Angiou | 10/10 | 3207 days | 65% |
| William Lendway | 10/10 | 3208 days | 65% |
| Morgan Fog | 10/10 | 3208 days | 65% |
| Jan | 10/10 | 3216 days | 65% |
| Lorne Paterson | 10/10 | 3216 days | 65% |
| Taylor Fabricius | 10/10 | 3220 days | 65% |
| Kyle Johnson | 9/10 | 3220 days | 64% |
| Tamara | 8/10 | 3220 days | 63% |
| Markus Wabing | 9/10 | 3222 days | 64% |
| Uschi Pongratz | 10/10 | 3222 days | 64% |
| Jessica Ruhland | 10/10 | 3222 days | 64% |
| Edwine | 6/10 | 3235 days | 55% |
| Sara Kuenzi | 9/10 | 3237 days | 63% |
| Maxime Louis | 10/10 | 3238 days | 64% |
| Lukas Schenke | 10/10 | 3267 days | 62% |
| Till | 10/10 | 3282 days | 61% |
| Nicolas Justin | 8/10 | 3544 days | 45% |
| Damaris Mayer | 8/10 | 3593 days | 43% |
| Friederike Kranzin | 10/10 | 3926 days | 25% |
| Marc Engstle | 7/10 | 3941 days | 22% |
| Matthias Freiling | 10/10 | 3945 days | 24% |
| Johannes | 9/10 | 3946 days | 23% |
| Max Grabowski | 10/10 | 3947 days | 24% |
| Victor Herranz | 10/10 | 3950 days | 23% |
| Nimh Oudhof | 8/10 | 3951 days | 23% |
| Harel Cliad | 9/10 | 3976 days | 22% |
| Alex | 10/10 | 3978 days | 22% |
| Aitnan Melman | 9/10 | 3980 days | 21% |
| Alex Artigues | 7/10 | 3981 days | 20% |
| Simon Zenzen | 10/10 | 3981 days | 22% |
| Thomas | 10/10 | 4282 days | 5% |
| Marketa | 10/10 | 4284 days | 5% |
| Lusi13 | 10/10 | 4284 days | 5% |
| Jana Simcikova | 10/10 | 4286 days | 4% |
| Tobi | 10/10 | 4289 days | 4% |
| Jacob Bernhardt | 10/10 | 4289 days | 4% |
| Jean Raisin | 10/10 | 4290 days | 4% |
| Tony and Helene | 8/10 | 4292 days | 4% |
| Missy and Chaz | 10/10 | 4294 days | 4% |
| Evyatar Tulipman | 7/10 | 4297 days | 3% |
| Anne Rodofsen | 9/10 | 4364 days | 0% |
| Michael Neumann | 10/10 | 4636 days | 28% |
| Be Groen | 7/10 | 4641 days | 26% |
| Ian Sainsbury | 7/10 | 4663 days | 26% |
| Anika | 9/10 | 4677 days | 28% |
| John Jacobs | 9/10 | 4706 days | 28% |
| snoopidoops | 10/10 | 4709 days | 28% |
| Natascha & Greg | 9/10 | 4752 days | 28% |
| Robin van der Linden | 9/10 | 4965 days | 28% |
| Zoe Barker | 10/10 | 4989 days | 28% |
| R Tearle | 4/10 | 4993 days | 18% |
| Susannah Eduart | 8/10 | 4995 days | 27% |
| Boi Sagarra | 8/10 | 4998 days | 27% |
| Nadia Husain | 8/10 | 5043 days | 27% |
| anon | 10/10 | 5387 days | 28% |
| Marcel Baessle | 10/10 | 5394 days | 28% |
| Karen Raven | 7/10 | 5477 days | 26% |
| bdevries | 8/10 | 5481 days | 27% |
| Pavol | 10/10 | 5824 days | 28% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Tongariro Northern Circuit does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.66% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.