Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Deer Flat Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Deer Flat Campsite
Valid Reviews
44 Valid Reviews
The Deer Flat Campsite experience has a total of 44 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 44 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 18 |
|
41% |
| 9/10 | 9 |
|
20% |
| 8/10 | 7 |
|
16% |
| 7/10 | 4 |
|
9% |
| 6/10 | 1 |
|
2% |
| 5/10 | 2 |
|
5% |
| 4/10 | 1 |
|
2% |
| 3/10 | 1 |
|
2% |
| 2/10 | 1 |
|
2% |
| 1/10 | 0 |
|
0% |
84.09% Average
The raw data average (mean) for all the Deer Flat Campsite valid reviews is 84.09% and is based on 44 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
12 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 44 valid reviews, the experience has 12 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 12 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 6 |
|
50% |
| 9/10 | 3 |
|
25% |
| 8/10 | 2 |
|
17% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
8% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.33% Average
The raw data average (mean) for all the Deer Flat Campsite face-to-face reviews is 88.33% and is based on 12 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
83.38%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| HazzMatazz | 10/10 | 226 days | 100% |
| natallia | 10/10 | 226 days | 100% |
| Lina | 5/10 | 257 days | 75% |
| Sarah Mitchell | 9/10 | 257 days | 98% |
| Joel Fryett | 9/10 | 257 days | 98% |
| Helen E | 10/10 | 532 days | 86% |
| David | 4/10 | 653 days | 51% |
| Julia | 8/10 | 653 days | 76% |
| Caolan Harvey | 7/10 | 683 days | 70% |
| Virg | 5/10 | 683 days | 58% |
| Rochelle 🥰 | 9/10 | 806 days | 64% |
| Instantly Lost | 10/10 | 836 days | 62% |
| Rod K | 9/10 | 987 days | 46% |
| Jenny and Barry | 7/10 | 1840 days | 5% |
| Pat Burns | 8/10 | 2024 days | 4% |
| Klex Becker | 10/10 | 2426 days | 4% |
| Maggie Konstanski | 8/10 | 2483 days | 3% |
| Jarod | 8/10 | 2508 days | 3% |
| Ylva Teleman | 10/10 | 2749 days | 2% |
| Chris Beer | 2/10 | 2754 days | 1% |
| Lisa Page | 10/10 | 2756 days | 3% |
| Fabio Flepp | 8/10 | 2760 days | 3% |
| CMG | 6/10 | 2812 days | 2% |
| Ina and Max | 3/10 | 2826 days | 1% |
| Chloe Po | 7/10 | 2860 days | 3% |
| Theo Mallais | 10/10 | 2895 days | 3% |
| Michelle Klein | 10/10 | 2904 days | 3% |
| Derek Drost | 9/10 | 2909 days | 3% |
| Philippa Buchanan | 10/10 | 2990 days | 3% |
| Monique Monique | 7/10 | 3878 days | 1% |
| Andrew Potratz | 10/10 | 4001 days | 0% |
| ramy | 10/10 | 4184 days | 0% |
| Socea | 10/10 | 4199 days | 0% |
| Kadyan | 10/10 | 4215 days | 0% |
| Wendy Ward | 10/10 | 4231 days | 0% |
| Michal Maly | 8/10 | 4241 days | 0% |
| Judith & John Bishop | 9/10 | 4549 days | 1% |
| Barbara | 8/10 | 4590 days | 1% |
| David Taylor | 9/10 | 4920 days | 1% |
| Coral Last | 9/10 | 4932 days | 1% |
| Julia | 10/10 | 4966 days | 1% |
| Anne Heriot | 10/10 | 5351 days | 1% |
| ElleGermany | 10/10 | 5633 days | 1% |
| annysp | 9/10 | 5645 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Deer Flat Campsite does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
2.16% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.