Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Otto/MacDonalds Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Otto/MacDonalds Campsite
Valid Reviews
83 Valid Reviews
The Otto/MacDonalds Campsite experience has a total of 85 reviews. There are 83 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 83 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 12 |
|
14% |
| 9/10 | 25 |
|
30% |
| 8/10 | 25 |
|
30% |
| 7/10 | 12 |
|
14% |
| 6/10 | 6 |
|
7% |
| 5/10 | 0 |
|
0% |
| 4/10 | 2 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
81.20% Average
The raw data average (mean) for all the Otto/MacDonalds Campsite valid reviews is 81.20% and is based on 83 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
25 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 83 valid reviews, the experience has 25 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 25 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
20% |
| 9/10 | 6 |
|
24% |
| 8/10 | 5 |
|
20% |
| 7/10 | 4 |
|
16% |
| 6/10 | 2 |
|
8% |
| 5/10 | 0 |
|
0% |
| 4/10 | 2 |
|
8% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
4% |
77.20% Average
The raw data average (mean) for all the Otto/MacDonalds Campsite face-to-face reviews is 77.20% and is based on 25 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.25%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Adam B | 9/10 | 339 days | 100% |
| Mathilde K | 9/10 | 583 days | 86% |
| Liz | 9/10 | 583 days | 86% |
| ElizabethE | 10/10 | 673 days | 80% |
| Julia | 9/10 | 704 days | 77% |
| Lewis | 8/10 | 948 days | 52% |
| Lizzie | 10/10 | 979 days | 50% |
| Alec | 8/10 | 1038 days | 43% |
| Nicole | 8/10 | 1130 days | 34% |
| John | 10/10 | 1525 days | 11% |
| Linda | 9/10 | 1709 days | 6% |
| Timothy Davies | 10/10 | 1830 days | 5% |
| ScoutnIndi | 9/10 | 1983 days | 5% |
| Dean Coran | 7/10 | 2075 days | 5% |
| Liz | 8/10 | 2075 days | 5% |
| Stefan Miedzinski | 7/10 | 2075 days | 5% |
| Francois & Caroline | 8/10 | 2134 days | 5% |
| Sophie Skinner | 8/10 | 2195 days | 5% |
| Indy | 9/10 | 2195 days | 5% |
| Rebecca Rodeghiero | 10/10 | 2195 days | 5% |
| Schubi | 9/10 | 2256 days | 4% |
| Sezz bella | 8/10 | 2379 days | 4% |
| Stephen Lindsay | 9/10 | 2379 days | 4% |
| Matt | 9/10 | 2409 days | 4% |
| Juliane | 7/10 | 2409 days | 4% |
| The Farrs | 7/10 | 2440 days | 4% |
| Fei Fei Lei | 9/10 | 2489 days | 4% |
| Oceane Imber | 10/10 | 2494 days | 4% |
| Linda Lua | 7/10 | 2496 days | 4% |
| Ronald Daigneault | 8/10 | 2523 days | 3% |
| Jarod | 6/10 | 2560 days | 3% |
| Michael Talbot | 8/10 | 2565 days | 4% |
| Jozef Pinkerton | 8/10 | 2611 days | 4% |
| Victoria Smith | 8/10 | 2645 days | 4% |
| Sally Caboche | 7/10 | 2774 days | 3% |
| Marc Lambert | 6/10 | 2780 days | 3% |
| Carol Brislane | 9/10 | 2805 days | 3% |
| Xander | 8/10 | 2834 days | 3% |
| CMG | 7/10 | 2864 days | 3% |
| Myles Petersen | 7/10 | 2866 days | 3% |
| Ruiyi Yin | 9/10 | 2901 days | 3% |
| Alf Caruana | 8/10 | 2922 days | 3% |
| Martina Hadolt | 6/10 | 2951 days | 3% |
| Catherine Johnston | 8/10 | 2997 days | 3% |
| Connie Hopper | 9/10 | 3126 days | 3% |
| Pascale Lemieux | 9/10 | 3144 days | 2% |
| Howard Kestrel | 6/10 | 3151 days | 2% |
| Jenny Adams | 8/10 | 3156 days | 3% |
| Helena Bond | 8/10 | 3175 days | 2% |
| Rachel Macdonald | 10/10 | 3224 days | 2% |
| Juliana Ott | 8/10 | 3264 days | 2% |
| Bob Fontaine | 8/10 | 3340 days | 2% |
| Yann Le Gac | 8/10 | 3475 days | 2% |
| Soizic Vandermeersch | 9/10 | 3497 days | 2% |
| Bernard Duinkerken | 8/10 | 3505 days | 2% |
| Stephanie Poppe | 9/10 | 3510 days | 2% |
| Adam Wight | 7/10 | 3538 days | 1% |
| Jess Rose | 9/10 | 3564 days | 2% |
| Manuela | 8/10 | 3622 days | 1% |
| Pauline Gibson | 7/10 | 3624 days | 1% |
| Alexandre Moleiro | 8/10 | 3626 days | 2% |
| Sander and Eliza Hembrarskamp | 8/10 | 3779 days | 1% |
| Tom Guthknecht | 6/10 | 3864 days | 1% |
| isabel Zander | 10/10 | 3869 days | 1% |
| Calvin Becker | 10/10 | 3869 days | 1% |
| Annika Marz | 8/10 | 3893 days | 1% |
| Malcolm & Susan | 9/10 | 3901 days | 1% |
| Alexander Zimmer | 9/10 | 3906 days | 1% |
| Francisco Pablo Miguel | 7/10 | 3926 days | 1% |
| Inga Memmen | 10/10 | 3927 days | 1% |
| Paige Galbraith | 10/10 | 3968 days | 1% |
| Deon Bossenger | 9/10 | 4235 days | 0% |
| ramy | 9/10 | 4235 days | 0% |
| Jacquemard | 4/10 | 4361 days | 0% |
| Sabrina Germany | 9/10 | 4626 days | 1% |
| Bill Mclennan | 7/10 | 4979 days | 1% |
| Martin Vitiello | 6/10 | 4987 days | 1% |
| Jerry & Floon | 8/10 | 4995 days | 1% |
| Cesar | 4/10 | 5002 days | 1% |
| David Valentine | 1/10 | 5384 days | 0% |
| BryonyS | 9/10 | 5686 days | 1% |
| RogerW | 9/10 | 5686 days | 1% |
| Vivien Williams | 10/10 | 5714 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Otto/MacDonalds Campsite does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.25% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.