Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Otto/MacDonalds Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Otto/MacDonalds Campsite
Valid Reviews
83 Valid Reviews
The Otto/MacDonalds Campsite experience has a total of 85 reviews. There are 83 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 83 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 12 |
|
14% |
| 9/10 | 25 |
|
30% |
| 8/10 | 25 |
|
30% |
| 7/10 | 12 |
|
14% |
| 6/10 | 6 |
|
7% |
| 5/10 | 0 |
|
0% |
| 4/10 | 2 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
81.20% Average
The raw data average (mean) for all the Otto/MacDonalds Campsite valid reviews is 81.20% and is based on 83 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
25 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 83 valid reviews, the experience has 25 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 25 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
20% |
| 9/10 | 6 |
|
24% |
| 8/10 | 5 |
|
20% |
| 7/10 | 4 |
|
16% |
| 6/10 | 2 |
|
8% |
| 5/10 | 0 |
|
0% |
| 4/10 | 2 |
|
8% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
4% |
77.20% Average
The raw data average (mean) for all the Otto/MacDonalds Campsite face-to-face reviews is 77.20% and is based on 25 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.21%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Adam B | 9/10 | 387 days | 100% |
| Mathilde K | 9/10 | 631 days | 84% |
| Liz | 9/10 | 631 days | 84% |
| ElizabethE | 10/10 | 721 days | 78% |
| Julia | 9/10 | 752 days | 74% |
| Lewis | 8/10 | 996 days | 48% |
| Lizzie | 10/10 | 1027 days | 46% |
| Alec | 8/10 | 1086 days | 39% |
| Nicole | 8/10 | 1178 days | 31% |
| John | 10/10 | 1573 days | 9% |
| Linda | 9/10 | 1757 days | 6% |
| Timothy Davies | 10/10 | 1878 days | 5% |
| ScoutnIndi | 9/10 | 2031 days | 5% |
| Dean Coran | 7/10 | 2123 days | 4% |
| Liz | 8/10 | 2123 days | 5% |
| Stefan Miedzinski | 7/10 | 2123 days | 4% |
| Francois & Caroline | 8/10 | 2182 days | 4% |
| Sophie Skinner | 8/10 | 2243 days | 4% |
| Indy | 9/10 | 2243 days | 4% |
| Rebecca Rodeghiero | 10/10 | 2243 days | 4% |
| Schubi | 9/10 | 2304 days | 4% |
| Sezz bella | 8/10 | 2427 days | 4% |
| Stephen Lindsay | 9/10 | 2427 days | 4% |
| Matt | 9/10 | 2457 days | 4% |
| Juliane | 7/10 | 2457 days | 4% |
| The Farrs | 7/10 | 2488 days | 4% |
| Fei Fei Lei | 9/10 | 2537 days | 3% |
| Oceane Imber | 10/10 | 2542 days | 4% |
| Linda Lua | 7/10 | 2544 days | 3% |
| Ronald Daigneault | 8/10 | 2571 days | 3% |
| Jarod | 6/10 | 2607 days | 3% |
| Michael Talbot | 8/10 | 2613 days | 4% |
| Jozef Pinkerton | 8/10 | 2659 days | 3% |
| Victoria Smith | 8/10 | 2693 days | 3% |
| Sally Caboche | 7/10 | 2821 days | 3% |
| Marc Lambert | 6/10 | 2828 days | 3% |
| Carol Brislane | 9/10 | 2852 days | 3% |
| Xander | 8/10 | 2882 days | 3% |
| CMG | 7/10 | 2911 days | 3% |
| Myles Petersen | 7/10 | 2914 days | 3% |
| Ruiyi Yin | 9/10 | 2949 days | 3% |
| Alf Caruana | 8/10 | 2970 days | 3% |
| Martina Hadolt | 6/10 | 2999 days | 2% |
| Catherine Johnston | 8/10 | 3045 days | 3% |
| Connie Hopper | 9/10 | 3174 days | 2% |
| Pascale Lemieux | 9/10 | 3192 days | 2% |
| Howard Kestrel | 6/10 | 3199 days | 2% |
| Jenny Adams | 8/10 | 3204 days | 2% |
| Helena Bond | 8/10 | 3223 days | 2% |
| Rachel Macdonald | 10/10 | 3272 days | 2% |
| Juliana Ott | 8/10 | 3312 days | 2% |
| Bob Fontaine | 8/10 | 3388 days | 2% |
| Yann Le Gac | 8/10 | 3522 days | 2% |
| Soizic Vandermeersch | 9/10 | 3545 days | 2% |
| Bernard Duinkerken | 8/10 | 3553 days | 2% |
| Stephanie Poppe | 9/10 | 3558 days | 2% |
| Adam Wight | 7/10 | 3586 days | 1% |
| Jess Rose | 9/10 | 3611 days | 1% |
| Manuela | 8/10 | 3670 days | 1% |
| Pauline Gibson | 7/10 | 3672 days | 1% |
| Alexandre Moleiro | 8/10 | 3673 days | 1% |
| Sander and Eliza Hembrarskamp | 8/10 | 3827 days | 1% |
| Tom Guthknecht | 6/10 | 3912 days | 1% |
| isabel Zander | 10/10 | 3917 days | 1% |
| Calvin Becker | 10/10 | 3917 days | 1% |
| Annika Marz | 8/10 | 3941 days | 1% |
| Malcolm & Susan | 9/10 | 3948 days | 1% |
| Alexander Zimmer | 9/10 | 3954 days | 1% |
| Francisco Pablo Miguel | 7/10 | 3974 days | 1% |
| Inga Memmen | 10/10 | 3975 days | 1% |
| Paige Galbraith | 10/10 | 4016 days | 1% |
| Deon Bossenger | 9/10 | 4283 days | 0% |
| ramy | 9/10 | 4283 days | 0% |
| Jacquemard | 4/10 | 4409 days | 0% |
| Sabrina Germany | 9/10 | 4674 days | 1% |
| Bill Mclennan | 7/10 | 5027 days | 1% |
| Martin Vitiello | 6/10 | 5035 days | 1% |
| Jerry & Floon | 8/10 | 5043 days | 1% |
| Cesar | 4/10 | 5050 days | 0% |
| David Valentine | 1/10 | 5432 days | 0% |
| BryonyS | 9/10 | 5734 days | 1% |
| RogerW | 9/10 | 5734 days | 1% |
| Vivien Williams | 10/10 | 5762 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Otto/MacDonalds Campsite does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.26% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.