Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Otto/MacDonalds Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Otto/MacDonalds Campsite
Valid Reviews
83 Valid Reviews
The Otto/MacDonalds Campsite experience has a total of 85 reviews. There are 83 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 83 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 12 |
|
14% |
| 9/10 | 25 |
|
30% |
| 8/10 | 25 |
|
30% |
| 7/10 | 12 |
|
14% |
| 6/10 | 6 |
|
7% |
| 5/10 | 0 |
|
0% |
| 4/10 | 2 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
81.20% Average
The raw data average (mean) for all the Otto/MacDonalds Campsite valid reviews is 81.20% and is based on 83 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
25 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 83 valid reviews, the experience has 25 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 25 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
20% |
| 9/10 | 6 |
|
24% |
| 8/10 | 5 |
|
20% |
| 7/10 | 4 |
|
16% |
| 6/10 | 2 |
|
8% |
| 5/10 | 0 |
|
0% |
| 4/10 | 2 |
|
8% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
4% |
77.20% Average
The raw data average (mean) for all the Otto/MacDonalds Campsite face-to-face reviews is 77.20% and is based on 25 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.25%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Adam B | 9/10 | 293 days | 100% |
| Mathilde K | 9/10 | 537 days | 88% |
| Liz | 9/10 | 537 days | 88% |
| ElizabethE | 10/10 | 627 days | 82% |
| Julia | 9/10 | 658 days | 79% |
| Lewis | 8/10 | 902 days | 56% |
| Lizzie | 10/10 | 933 days | 53% |
| Alec | 8/10 | 992 days | 46% |
| Nicole | 8/10 | 1084 days | 38% |
| John | 10/10 | 1479 days | 12% |
| Linda | 9/10 | 1663 days | 7% |
| Timothy Davies | 10/10 | 1784 days | 5% |
| ScoutnIndi | 9/10 | 1937 days | 5% |
| Dean Coran | 7/10 | 2029 days | 4% |
| Liz | 8/10 | 2029 days | 5% |
| Stefan Miedzinski | 7/10 | 2029 days | 4% |
| Francois & Caroline | 8/10 | 2088 days | 5% |
| Sophie Skinner | 8/10 | 2149 days | 4% |
| Indy | 9/10 | 2149 days | 5% |
| Rebecca Rodeghiero | 10/10 | 2149 days | 5% |
| Schubi | 9/10 | 2210 days | 4% |
| Sezz bella | 8/10 | 2333 days | 4% |
| Stephen Lindsay | 9/10 | 2333 days | 4% |
| Matt | 9/10 | 2363 days | 4% |
| Juliane | 7/10 | 2363 days | 4% |
| The Farrs | 7/10 | 2394 days | 4% |
| Fei Fei Lei | 9/10 | 2443 days | 4% |
| Oceane Imber | 10/10 | 2448 days | 4% |
| Linda Lua | 7/10 | 2450 days | 4% |
| Ronald Daigneault | 8/10 | 2477 days | 3% |
| Jarod | 6/10 | 2514 days | 3% |
| Michael Talbot | 8/10 | 2519 days | 4% |
| Jozef Pinkerton | 8/10 | 2565 days | 4% |
| Victoria Smith | 8/10 | 2599 days | 4% |
| Sally Caboche | 7/10 | 2728 days | 3% |
| Marc Lambert | 6/10 | 2734 days | 3% |
| Carol Brislane | 9/10 | 2759 days | 3% |
| Xander | 8/10 | 2788 days | 3% |
| CMG | 7/10 | 2818 days | 3% |
| Myles Petersen | 7/10 | 2820 days | 3% |
| Ruiyi Yin | 9/10 | 2855 days | 3% |
| Alf Caruana | 8/10 | 2876 days | 3% |
| Martina Hadolt | 6/10 | 2905 days | 3% |
| Catherine Johnston | 8/10 | 2951 days | 3% |
| Connie Hopper | 9/10 | 3080 days | 3% |
| Pascale Lemieux | 9/10 | 3098 days | 2% |
| Howard Kestrel | 6/10 | 3105 days | 2% |
| Jenny Adams | 8/10 | 3110 days | 3% |
| Helena Bond | 8/10 | 3129 days | 2% |
| Rachel Macdonald | 10/10 | 3178 days | 2% |
| Juliana Ott | 8/10 | 3218 days | 2% |
| Bob Fontaine | 8/10 | 3294 days | 2% |
| Yann Le Gac | 8/10 | 3429 days | 2% |
| Soizic Vandermeersch | 9/10 | 3451 days | 2% |
| Bernard Duinkerken | 8/10 | 3459 days | 2% |
| Stephanie Poppe | 9/10 | 3464 days | 2% |
| Adam Wight | 7/10 | 3492 days | 1% |
| Jess Rose | 9/10 | 3518 days | 2% |
| Manuela | 8/10 | 3576 days | 1% |
| Pauline Gibson | 7/10 | 3578 days | 1% |
| Alexandre Moleiro | 8/10 | 3580 days | 2% |
| Sander and Eliza Hembrarskamp | 8/10 | 3733 days | 1% |
| Tom Guthknecht | 6/10 | 3818 days | 1% |
| isabel Zander | 10/10 | 3823 days | 1% |
| Calvin Becker | 10/10 | 3823 days | 1% |
| Annika Marz | 8/10 | 3847 days | 1% |
| Malcolm & Susan | 9/10 | 3855 days | 1% |
| Alexander Zimmer | 9/10 | 3860 days | 1% |
| Francisco Pablo Miguel | 7/10 | 3880 days | 1% |
| Inga Memmen | 10/10 | 3881 days | 1% |
| Paige Galbraith | 10/10 | 3922 days | 1% |
| Deon Bossenger | 9/10 | 4189 days | 0% |
| ramy | 9/10 | 4189 days | 0% |
| Jacquemard | 4/10 | 4315 days | 0% |
| Sabrina Germany | 9/10 | 4580 days | 1% |
| Bill Mclennan | 7/10 | 4933 days | 1% |
| Martin Vitiello | 6/10 | 4941 days | 1% |
| Jerry & Floon | 8/10 | 4949 days | 1% |
| Cesar | 4/10 | 4956 days | 1% |
| David Valentine | 1/10 | 5338 days | 0% |
| BryonyS | 9/10 | 5640 days | 1% |
| RogerW | 9/10 | 5640 days | 1% |
| Vivien Williams | 10/10 | 5668 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Otto/MacDonalds Campsite does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.25% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.