Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tōtaranui Campground.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Tōtaranui Campground
Valid Reviews
88 Valid Reviews
The Tōtaranui Campground experience has a total of 91 reviews. There are 88 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 88 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 31 |
|
35% |
| 9/10 | 24 |
|
27% |
| 8/10 | 18 |
|
20% |
| 7/10 | 8 |
|
9% |
| 6/10 | 5 |
|
6% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.82% Average
The raw data average (mean) for all the Tōtaranui Campground valid reviews is 86.82% and is based on 88 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
53 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 88 valid reviews, the experience has 53 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 53 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 13 |
|
25% |
| 9/10 | 14 |
|
26% |
| 8/10 | 12 |
|
23% |
| 7/10 | 8 |
|
15% |
| 6/10 | 4 |
|
8% |
| 5/10 | 1 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.02% Average
The raw data average (mean) for all the Tōtaranui Campground face-to-face reviews is 83.02% and is based on 53 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
90.42%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Sylvie K | 10/10 | 74 days | 100% |
| Max | 6/10 | 316 days | 81% |
| Jan | 10/10 | 316 days | 95% |
| Adel | 9/10 | 378 days | 91% |
| Henry | 9/10 | 866 days | 57% |
| Dani | 10/10 | 988 days | 45% |
| Lucy | 10/10 | 1231 days | 25% |
| Emer | 9/10 | 1323 days | 19% |
| Emma Utgaard | 10/10 | 1504 days | 11% |
| Mike Howe | 8/10 | 1777 days | 5% |
| Kysha | 10/10 | 2114 days | 4% |
| Katie | 9/10 | 2205 days | 4% |
| Paul Smith | 9/10 | 2508 days | 4% |
| Sally Hodgson | 10/10 | 2910 days | 3% |
| Millka Pietikainen | 10/10 | 2915 days | 3% |
| Jan Hiltermann | 9/10 | 2943 days | 3% |
| Arslan Ahmad | 10/10 | 3220 days | 2% |
| Adrian Soldati | 10/10 | 3264 days | 2% |
| Clavel | 8/10 | 3332 days | 2% |
| Romain Richardot | 8/10 | 3332 days | 2% |
| Rosanne van Dooren | 10/10 | 3369 days | 2% |
| Lynn Pateron | 10/10 | 3405 days | 2% |
| Chloe Cox | 9/10 | 3450 days | 2% |
| Daniel Pietzsch | 10/10 | 3571 days | 2% |
| Lizzie Sitton | 9/10 | 3603 days | 1% |
| David Sitton | 8/10 | 3603 days | 1% |
| Wout van Dijk | 9/10 | 3691 days | 1% |
| Sarah Gurney | 8/10 | 3692 days | 1% |
| Marty Dayle | 8/10 | 3756 days | 1% |
| K C Costonis | 10/10 | 3879 days | 1% |
| Yann Le Gac | 10/10 | 3879 days | 1% |
| Jan Suoboda | 7/10 | 4161 days | 0% |
| tim winders | 8/10 | 4214 days | 0% |
| Anna Grafenstein | 7/10 | 4271 days | 0% |
| Adam | 10/10 | 4298 days | 0% |
| Petra Albrchtoval | 10/10 | 4298 days | 0% |
| Philip Schumann | 10/10 | 4302 days | 0% |
| Nina Helmling | 6/10 | 4304 days | 0% |
| Steffen | 7/10 | 4304 days | 0% |
| Radana Dlouha | 6/10 | 4312 days | 0% |
| Vaclav | 8/10 | 4312 days | 0% |
| Bernhard Fulterer | 5/10 | 4322 days | 0% |
| Tobias Gehring | 9/10 | 4325 days | 0% |
| Felix Brettner | 9/10 | 4325 days | 0% |
| Eugen Lehner | 8/10 | 4325 days | 0% |
| Max Stein | 8/10 | 4325 days | 0% |
| Sally Schist | 10/10 | 4329 days | 0% |
| Sarah | 9/10 | 4330 days | 0% |
| Mike Majnik | 10/10 | 4330 days | 0% |
| Victor Puigserver | 10/10 | 4330 days | 0% |
| Jason MacLeod | 9/10 | 4334 days | 0% |
| Carina Borho | 9/10 | 4340 days | 0% |
| Markus Spitzmueller | 9/10 | 4341 days | 0% |
| Julia Bonisch | 6/10 | 4349 days | 0% |
| Rupert | 8/10 | 4360 days | 0% |
| Jonathan | 10/10 | 4457 days | 1% |
| Sven Woelk | 8/10 | 4635 days | 1% |
| Annika Schmidt | 10/10 | 4645 days | 1% |
| Patrick Stoeit | 9/10 | 4645 days | 1% |
| Ann Furlong | 7/10 | 4665 days | 1% |
| Kadyan | 9/10 | 4671 days | 1% |
| Francis Ruige | 10/10 | 4675 days | 1% |
| Bev Stott | 8/10 | 4677 days | 1% |
| Tony and Helene | 3/10 | 4679 days | 1% |
| Arno Leleu | 9/10 | 4680 days | 1% |
| Nadine and Jan | 9/10 | 4743 days | 1% |
| Lotte Uneken | 7/10 | 4773 days | 1% |
| AnnaM | 10/10 | 4822 days | 1% |
| Roeland Driessen | 10/10 | 5096 days | 1% |
| Robert Voelkl | 10/10 | 5133 days | 1% |
| Curry | 9/10 | 5139 days | 1% |
| Boi Sagarra | 7/10 | 5385 days | 1% |
| Karsten Tannhauser | 7/10 | 5385 days | 1% |
| Bette Eh | 10/10 | 5391 days | 1% |
| Daryl | 10/10 | 5395 days | 1% |
| Grumbach | 8/10 | 5405 days | 1% |
| Theresa | 10/10 | 5755 days | 1% |
| looklight | 10/10 | 5767 days | 1% |
| Rosie NZ | 9/10 | 5780 days | 1% |
| Mike Kirchner | 8/10 | 5791 days | 1% |
| Fred Dagg | 7/10 | 5817 days | 1% |
| greenbo | 8/10 | 5826 days | 1% |
| foucherm | 9/10 | 5850 days | 1% |
| Jansen | 6/10 | 5861 days | 1% |
| Clem | 9/10 | 5984 days | 1% |
| Raewyn | 9/10 | 6098 days | 1% |
| JennekeK | 8/10 | 6113 days | 1% |
| Mike Howe | 8/10 | 6132 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Tōtaranui Campground does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.94% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.