Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tōtaranui Campground.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Tōtaranui Campground
Valid Reviews
85 Valid Reviews
The Tōtaranui Campground experience has a total of 87 reviews. There are 85 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 85 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 29 |
|
34% |
| 9/10 | 24 |
|
28% |
| 8/10 | 18 |
|
21% |
| 7/10 | 8 |
|
9% |
| 6/10 | 4 |
|
5% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.82% Average
The raw data average (mean) for all the Tōtaranui Campground valid reviews is 86.82% and is based on 85 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
53 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 85 valid reviews, the experience has 53 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 53 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 13 |
|
25% |
| 9/10 | 14 |
|
26% |
| 8/10 | 12 |
|
23% |
| 7/10 | 8 |
|
15% |
| 6/10 | 4 |
|
8% |
| 5/10 | 1 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.02% Average
The raw data average (mean) for all the Tōtaranui Campground face-to-face reviews is 83.02% and is based on 53 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
92.88%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Adel | 9/10 | 18 days | 100% |
| Henry | 9/10 | 506 days | 85% |
| Dani | 10/10 | 628 days | 78% |
| Lucy | 10/10 | 871 days | 57% |
| Emer | 9/10 | 963 days | 47% |
| Emma Utgaard | 10/10 | 1144 days | 32% |
| Mike Howe | 8/10 | 1417 days | 14% |
| Kysha | 10/10 | 1754 days | 5% |
| Katie | 9/10 | 1845 days | 5% |
| Paul Smith | 9/10 | 2148 days | 4% |
| Sally Hodgson | 10/10 | 2550 days | 4% |
| Millka Pietikainen | 10/10 | 2555 days | 4% |
| Jan Hiltermann | 9/10 | 2583 days | 3% |
| Arslan Ahmad | 10/10 | 2860 days | 3% |
| Adrian Soldati | 10/10 | 2904 days | 3% |
| Clavel | 8/10 | 2972 days | 3% |
| Romain Richardot | 8/10 | 2972 days | 3% |
| Rosanne van Dooren | 10/10 | 3009 days | 3% |
| Lynn Pateron | 10/10 | 3045 days | 3% |
| Chloe Cox | 9/10 | 3090 days | 2% |
| Daniel Pietzsch | 10/10 | 3211 days | 2% |
| Lizzie Sitton | 9/10 | 3243 days | 2% |
| David Sitton | 8/10 | 3243 days | 2% |
| Wout van Dijk | 9/10 | 3331 days | 2% |
| Sarah Gurney | 8/10 | 3332 days | 2% |
| Marty Dayle | 8/10 | 3396 days | 2% |
| K C Costonis | 10/10 | 3519 days | 2% |
| Yann Le Gac | 10/10 | 3519 days | 2% |
| Jan Suoboda | 7/10 | 3801 days | 1% |
| tim winders | 8/10 | 3854 days | 1% |
| Anna Grafenstein | 7/10 | 3911 days | 1% |
| Adam | 10/10 | 3938 days | 1% |
| Petra Albrchtoval | 10/10 | 3938 days | 1% |
| Philip Schumann | 10/10 | 3942 days | 1% |
| Nina Helmling | 6/10 | 3944 days | 1% |
| Steffen | 7/10 | 3944 days | 1% |
| Radana Dlouha | 6/10 | 3952 days | 1% |
| Vaclav | 8/10 | 3952 days | 1% |
| Bernhard Fulterer | 5/10 | 3962 days | 1% |
| Tobias Gehring | 9/10 | 3965 days | 1% |
| Felix Brettner | 9/10 | 3965 days | 1% |
| Eugen Lehner | 8/10 | 3965 days | 1% |
| Max Stein | 8/10 | 3965 days | 1% |
| Sally Schist | 10/10 | 3969 days | 1% |
| Sarah | 9/10 | 3970 days | 1% |
| Mike Majnik | 10/10 | 3970 days | 1% |
| Victor Puigserver | 10/10 | 3970 days | 1% |
| Jason MacLeod | 9/10 | 3974 days | 1% |
| Carina Borho | 9/10 | 3980 days | 1% |
| Markus Spitzmueller | 9/10 | 3981 days | 1% |
| Julia Bonisch | 6/10 | 3989 days | 1% |
| Rupert | 8/10 | 4000 days | 1% |
| Jonathan | 10/10 | 4097 days | 0% |
| Sven Woelk | 8/10 | 4275 days | 0% |
| Annika Schmidt | 10/10 | 4285 days | 0% |
| Patrick Stoeit | 9/10 | 4285 days | 0% |
| Ann Furlong | 7/10 | 4305 days | 0% |
| Kadyan | 9/10 | 4311 days | 0% |
| Francis Ruige | 10/10 | 4315 days | 0% |
| Bev Stott | 8/10 | 4317 days | 0% |
| Tony and Helene | 3/10 | 4319 days | 0% |
| Arno Leleu | 9/10 | 4320 days | 0% |
| Nadine and Jan | 9/10 | 4383 days | 1% |
| Lotte Uneken | 7/10 | 4413 days | 1% |
| AnnaM | 10/10 | 4462 days | 1% |
| Roeland Driessen | 10/10 | 4736 days | 1% |
| Robert Voelkl | 10/10 | 4773 days | 1% |
| Curry | 9/10 | 4779 days | 1% |
| Boi Sagarra | 7/10 | 5025 days | 1% |
| Karsten Tannhauser | 7/10 | 5025 days | 1% |
| Bette Eh | 10/10 | 5031 days | 1% |
| Daryl | 10/10 | 5035 days | 1% |
| Grumbach | 8/10 | 5045 days | 1% |
| Theresa | 10/10 | 5395 days | 1% |
| looklight | 10/10 | 5407 days | 1% |
| Rosie NZ | 9/10 | 5420 days | 1% |
| Mike Kirchner | 8/10 | 5431 days | 1% |
| Fred Dagg | 7/10 | 5457 days | 1% |
| greenbo | 8/10 | 5466 days | 1% |
| foucherm | 9/10 | 5490 days | 1% |
| Jansen | 6/10 | 5501 days | 1% |
| Clem | 9/10 | 5624 days | 1% |
| Raewyn | 9/10 | 5738 days | 1% |
| JennekeK | 8/10 | 5753 days | 1% |
| Mike Howe | 8/10 | 5772 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Tōtaranui Campground does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.65% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.