Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Robin Hood Bay Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Robin Hood Bay Campsite
Valid Reviews
61 Valid Reviews
The Robin Hood Bay Campsite experience has a total of 61 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 61 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 17 |
|
28% |
| 9/10 | 11 |
|
18% |
| 8/10 | 17 |
|
28% |
| 7/10 | 10 |
|
16% |
| 6/10 | 1 |
|
2% |
| 5/10 | 3 |
|
5% |
| 4/10 | 1 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
2% |
82.13% Average
The raw data average (mean) for all the Robin Hood Bay Campsite valid reviews is 82.13% and is based on 61 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
27 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 61 valid reviews, the experience has 27 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 27 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 6 |
|
22% |
| 9/10 | 6 |
|
22% |
| 8/10 | 10 |
|
37% |
| 7/10 | 4 |
|
15% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
4% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.70% Average
The raw data average (mean) for all the Robin Hood Bay Campsite face-to-face reviews is 83.70% and is based on 27 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.86%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jan | 10/10 | 308 days | 100% |
| Emma | 9/10 | 339 days | 98% |
| L&M | 5/10 | 645 days | 61% |
| Kim | 9/10 | 645 days | 80% |
| Heloise | 9/10 | 674 days | 78% |
| Anja and Lara | 10/10 | 889 days | 58% |
| Mae | 10/10 | 950 days | 51% |
| Jade | 8/10 | 1070 days | 39% |
| Stacey & Mike | 8/10 | 1070 days | 39% |
| Tricia | 10/10 | 1435 days | 14% |
| Beaudene | 10/10 | 1466 days | 13% |
| Wayne Turp | 1/10 | 1922 days | 2% |
| Aisling | 8/10 | 2500 days | 4% |
| NZroadtrippers | 10/10 | 2592 days | 4% |
| Michelle D | 10/10 | 2776 days | 3% |
| Alyson Reid | 7/10 | 2875 days | 3% |
| Catherine Hunter | 8/10 | 2886 days | 3% |
| Lizzy Cobeldick | 7/10 | 2887 days | 3% |
| Michael Talbot | 8/10 | 2962 days | 3% |
| Niels Bellaar | 9/10 | 3242 days | 2% |
| Jonas | 8/10 | 3305 days | 2% |
| Lisa | 8/10 | 3305 days | 2% |
| Chas Bronson | 9/10 | 3305 days | 2% |
| Joanne Butfield | 7/10 | 3465 days | 2% |
| Chadd Holland | 10/10 | 3538 days | 2% |
| Tatiana Rochereau | 6/10 | 3542 days | 1% |
| Rodrigo | 9/10 | 3555 days | 2% |
| Staffan Johansson | 7/10 | 3578 days | 1% |
| Naelan Le Borgue | 8/10 | 3923 days | 1% |
| Claude Nobs | 10/10 | 3980 days | 1% |
| Raita | 7/10 | 4024 days | 1% |
| Sander and Eliza Hembrarskamp | 9/10 | 4176 days | 0% |
| Doreen Gendel | 10/10 | 4277 days | 0% |
| Erik Nestlez | 10/10 | 4281 days | 0% |
| Romina De Hill | 8/10 | 4296 days | 0% |
| Tom Hill | 9/10 | 4296 days | 0% |
| Kathi | 7/10 | 4298 days | 0% |
| Jessica Wagner | 9/10 | 4301 days | 0% |
| Gordon Thomas | 8/10 | 4301 days | 0% |
| Phillip | 10/10 | 4316 days | 0% |
| Luca Maria Willensrock | 4/10 | 4320 days | 0% |
| arnaud paquet | 5/10 | 4388 days | 1% |
| Emma K | 8/10 | 4449 days | 1% |
| Andrew Potratz | 5/10 | 4449 days | 1% |
| Pei | 7/10 | 4602 days | 1% |
| Patrick Stoeit | 7/10 | 4637 days | 1% |
| Janina Hoffmann | 8/10 | 4658 days | 1% |
| Florian | 8/10 | 4663 days | 1% |
| Sebastian | 10/10 | 4667 days | 1% |
| Lea Bulle | 8/10 | 4667 days | 1% |
| Valentina Fuchs | 10/10 | 4667 days | 1% |
| Fabian | 9/10 | 4667 days | 1% |
| Jonas Herrmann | 9/10 | 4667 days | 1% |
| Pink | 8/10 | 4696 days | 1% |
| Loesje | 10/10 | 4722 days | 1% |
| auré bis | 7/10 | 4753 days | 1% |
| Lucie | 10/10 | 4758 days | 1% |
| gareth williams | 10/10 | 4844 days | 1% |
| Laura Smith | 8/10 | 5070 days | 1% |
| Ilse & Thys | 8/10 | 5377 days | 1% |
| Sarah Smith | 7/10 | 5875 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Robin Hood Bay Campsite does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.32% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.