Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Anau Lakeview Holiday Park & Motels.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Te Anau Lakeview Holiday Park & Motels
Valid Reviews
232 Valid Reviews
The Te Anau Lakeview Holiday Park & Motels experience has a total of 238 reviews. There are 232 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 232 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 89 |
|
38% |
| 9/10 | 76 |
|
33% |
| 8/10 | 39 |
|
17% |
| 7/10 | 18 |
|
8% |
| 6/10 | 4 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 2 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.79% Average
The raw data average (mean) for all the Te Anau Lakeview Holiday Park & Motels valid reviews is 88.79% and is based on 232 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
79 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 232 valid reviews, the experience has 79 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 79 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
28% |
| 9/10 | 28 |
|
35% |
| 8/10 | 19 |
|
24% |
| 7/10 | 8 |
|
10% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.34% Average
The raw data average (mean) for all the Te Anau Lakeview Holiday Park & Motels face-to-face reviews is 87.34% and is based on 79 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.60%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Michelle Smit | 10/10 | 80 days | 100% |
| Zoe Grimshaw | 9/10 | 80 days | 99% |
| Laura | 8/10 | 80 days | 98% |
| Sal | 7/10 | 324 days | 88% |
| Rebecca | 9/10 | 446 days | 88% |
| Marie Perret | 10/10 | 446 days | 89% |
| Dylan | 8/10 | 477 days | 86% |
| Charlie | 9/10 | 477 days | 86% |
| MB | 10/10 | 569 days | 82% |
| Jodie Muller | 9/10 | 569 days | 81% |
| Taylor Russell | 7/10 | 569 days | 76% |
| FitzHanss | 5/10 | 599 days | 61% |
| Ryli West | 7/10 | 599 days | 74% |
| Whitney | 6/10 | 599 days | 69% |
| Matt Olejniczak | 9/10 | 630 days | 77% |
| Gary | 10/10 | 658 days | 76% |
| Jaycee | 9/10 | 689 days | 72% |
| Arie | 9/10 | 689 days | 72% |
| Pierre Marty | 9/10 | 720 days | 70% |
| RR | 10/10 | 720 days | 71% |
| Karen Parker | 9/10 | 781 days | 65% |
| Lara | 10/10 | 781 days | 65% |
| Yuvin | 10/10 | 811 days | 63% |
| Chantal D | 9/10 | 842 days | 59% |
| Hannah and Matthew | 10/10 | 842 days | 60% |
| Catherine | 10/10 | 1115 days | 34% |
| Trina | 10/10 | 1299 days | 21% |
| Tracy W | 10/10 | 1299 days | 21% |
| Ramona | 10/10 | 1360 days | 17% |
| Rory | 10/10 | 1388 days | 16% |
| Michelle | 10/10 | 1450 days | 13% |
| ZMad | 10/10 | 1450 days | 13% |
| Josia | 10/10 | 1450 days | 13% |
| Hamish | 10/10 | 1511 days | 11% |
| David | 10/10 | 1633 days | 7% |
| Maria | 9/10 | 1725 days | 5% |
| Sandra Forstner | 10/10 | 1754 days | 5% |
| Clauds | 9/10 | 1754 days | 5% |
| Melanie | 10/10 | 1785 days | 5% |
| Erica | 9/10 | 1785 days | 5% |
| Fran | 9/10 | 1816 days | 5% |
| Kellen Richter | 9/10 | 1846 days | 5% |
| Susanne | 9/10 | 1846 days | 5% |
| Chris Taesali | 8/10 | 1846 days | 5% |
| Timothy Davies | 10/10 | 1846 days | 5% |
| Elaine | 8/10 | 1907 days | 5% |
| Erin | 7/10 | 1969 days | 4% |
| Matilda | 10/10 | 1969 days | 5% |
| Dominique Q | 10/10 | 2060 days | 5% |
| Taylor | 7/10 | 2060 days | 4% |
| Jmurray | 10/10 | 2091 days | 4% |
| Pat Burns | 8/10 | 2091 days | 4% |
| Peter Lillie | 9/10 | 2091 days | 4% |
| Ruddah | 10/10 | 2150 days | 4% |
| Heather Abbott | 8/10 | 2150 days | 4% |
| JT | 6/10 | 2150 days | 4% |
| An | 7/10 | 2181 days | 4% |
| Matt | 6/10 | 2211 days | 4% |
| James & Kerry | 10/10 | 2211 days | 4% |
| Grizzly Girl | 8/10 | 2242 days | 4% |
| Angela | 9/10 | 2242 days | 4% |
| Rachel | 10/10 | 2272 days | 4% |
| Dory | 9/10 | 2364 days | 4% |
| Candy | 8/10 | 2425 days | 4% |
| Matt | 9/10 | 2425 days | 4% |
| Christina | 9/10 | 2425 days | 4% |
| Nicky Edwards | 8/10 | 2469 days | 4% |
| Yasmin Sabir | 10/10 | 2470 days | 4% |
| UK 50-something couple | 9/10 | 2484 days | 4% |
| Derek Gillard | 10/10 | 2515 days | 4% |
| Victor Hernandez | 3/10 | 2540 days | 2% |
| Laura Meelynn | 10/10 | 2545 days | 4% |
| Nora Tobies | 9/10 | 2551 days | 4% |
| Stacey Cheong | 9/10 | 2580 days | 3% |
| Samantha Brewin | 10/10 | 2587 days | 3% |
| Sandra Jeffers | 7/10 | 2592 days | 3% |
| Phil and Mel Rowson | 9/10 | 2595 days | 3% |
| Detlef Buxmann | 10/10 | 2615 days | 3% |
| Vanessa Stubbs | 9/10 | 2633 days | 3% |
| R R | 10/10 | 2637 days | 3% |
| CARMERS | 10/10 | 2637 days | 3% |
| Aman Yusuf | 10/10 | 2644 days | 3% |
| Nat and Chad | 10/10 | 2653 days | 3% |
| Chloe McKee | 10/10 | 2677 days | 3% |
| Alex Umbers | 9/10 | 2705 days | 3% |
| Joanne Haslam | 10/10 | 2740 days | 3% |
| Sally Caboche | 10/10 | 2760 days | 3% |
| Linda Jones | 10/10 | 2781 days | 3% |
| Louise Russell | 9/10 | 2789 days | 3% |
| Jerry Bart | 10/10 | 2794 days | 3% |
| Grainne Phelan | 9/10 | 2801 days | 3% |
| Paul Morris | 9/10 | 2807 days | 3% |
| Joe Fram | 10/10 | 2809 days | 3% |
| Cathy Mead | 8/10 | 2813 days | 3% |
| Paul Smith | 8/10 | 2820 days | 3% |
| Jason Perks | 9/10 | 2827 days | 3% |
| Erich Brueggermann | 9/10 | 2844 days | 3% |
| Lee Burdett | 10/10 | 2865 days | 3% |
| Roeland Driessen | 10/10 | 2880 days | 3% |
| Rebecca Lindsey | 8/10 | 2880 days | 3% |
| Greg Dylewski | 10/10 | 2887 days | 3% |
| Petr Jesko | 10/10 | 2916 days | 3% |
| Kathryn Meadows | 7/10 | 2941 days | 3% |
| Margo Wiltens | 10/10 | 2964 days | 3% |
| Ana Ciocchini | 10/10 | 2988 days | 3% |
| Rosanne van Dooren | 9/10 | 2992 days | 3% |
| Lyn Pobke | 10/10 | 3104 days | 2% |
| Pamela Hoffman | 8/10 | 3127 days | 2% |
| Diane Klasen | 9/10 | 3132 days | 2% |
| Erin Polcyn Sailer | 9/10 | 3135 days | 2% |
| Heng Sing Teh | 10/10 | 3160 days | 2% |
| Sam Smith-Palomeque | 9/10 | 3172 days | 2% |
| Gloria Berlari | 10/10 | 3190 days | 2% |
| Corina Sima | 10/10 | 3193 days | 2% |
| Chris Kay | 9/10 | 3203 days | 2% |
| Udo Morello | 10/10 | 3205 days | 2% |
| Volker Stroenisch | 10/10 | 3214 days | 2% |
| Laura Daly | 10/10 | 3235 days | 2% |
| Nicole CAirns | 10/10 | 3238 days | 2% |
| James Whitehead | 7/10 | 3248 days | 2% |
| Steve Warren | 10/10 | 3336 days | 2% |
| Cassandra Schreier | 10/10 | 3363 days | 2% |
| Pam Russell | 10/10 | 3369 days | 2% |
| Harriet Bramley | 8/10 | 3371 days | 2% |
| Chris Read | 4/10 | 3496 days | 1% |
| Steffen Paul | 5/10 | 3501 days | 1% |
| Linda Eather | 9/10 | 3512 days | 2% |
| Rachel S | 10/10 | 3521 days | 2% |
| Kurz Werner | 8/10 | 3521 days | 2% |
| Ken | 8/10 | 3542 days | 1% |
| Andrew Cruickshank | 8/10 | 3552 days | 2% |
| Mike Merrick | 9/10 | 3559 days | 2% |
| Averil Brown | 9/10 | 3577 days | 2% |
| Robert Warner | 10/10 | 3580 days | 2% |
| Elles Janssen | 8/10 | 3611 days | 1% |
| Patrick Dezarnaulds | 10/10 | 3620 days | 1% |
| Pia Sander | 9/10 | 3642 days | 1% |
| Gillian Scott | 9/10 | 3915 days | 1% |
| Malcolm & Susan | 9/10 | 3917 days | 1% |
| Brita Topp | 9/10 | 3917 days | 1% |
| Eva-Maria Krueger | 8/10 | 3917 days | 1% |
| Denise Ewbank | 9/10 | 3932 days | 1% |
| Steffen | 7/10 | 3933 days | 1% |
| Lopez Anandine | 9/10 | 3934 days | 1% |
| Sybille Willenbrock | 10/10 | 3939 days | 1% |
| Luca Maria Willensrock | 9/10 | 3939 days | 1% |
| Michael Uebe | 10/10 | 3948 days | 1% |
| Andrea Hiemer | 9/10 | 3952 days | 1% |
| S B | 10/10 | 3958 days | 1% |
| M K | 10/10 | 3958 days | 1% |
| Martin Thibaut | 10/10 | 3968 days | 1% |
| John Davis | 9/10 | 3975 days | 1% |
| Erin Decker | 10/10 | 4007 days | 1% |
| A Farquhar | 10/10 | 4037 days | 1% |
| Ron Stenhouse | 8/10 | 4251 days | 0% |
| Jiri van Straelper | 9/10 | 4269 days | 0% |
| patrick+ katerina | 9/10 | 4282 days | 0% |
| Jonas Schelbert | 8/10 | 4290 days | 0% |
| Veronica and Jordi | 4/10 | 4301 days | 0% |
| doepie277 | 7/10 | 4341 days | 0% |
| Margaret and Derek McNeil | 9/10 | 4357 days | 0% |
| Anja and Katharina | 10/10 | 4381 days | 1% |
| David | 8/10 | 4402 days | 1% |
| Lindsay Berquist | 10/10 | 4586 days | 1% |
| Stephanie Peter | 10/10 | 4634 days | 1% |
| Jill Homewood | 9/10 | 4640 days | 1% |
| Tinne Cis | 8/10 | 4644 days | 1% |
| Les Barnes | 10/10 | 4656 days | 1% |
| Aridne Giraud | 8/10 | 4659 days | 1% |
| Manuela Weber | 9/10 | 4661 days | 1% |
| Peter Aertssen | 7/10 | 4662 days | 1% |
| Horst Langstein | 9/10 | 4669 days | 1% |
| dierikx | 10/10 | 4707 days | 1% |
| lydzb | 10/10 | 4738 days | 1% |
| Martherus | 8/10 | 4745 days | 1% |
| Rus | 9/10 | 4768 days | 1% |
| DJohnson | 9/10 | 4829 days | 1% |
| damaca | 10/10 | 4829 days | 1% |
| Graham Greentree | 10/10 | 4990 days | 1% |
| Leroy Dimitri | 10/10 | 4995 days | 1% |
| Jolien Kruizinga | 9/10 | 4997 days | 1% |
| John Tinus | 8/10 | 4997 days | 1% |
| Tom Bushell | 7/10 | 4997 days | 1% |
| Nathalie | 10/10 | 4997 days | 1% |
| Sandra Milch | 10/10 | 4997 days | 1% |
| Graham Wilson | 9/10 | 4997 days | 1% |
| Laurie Smith | 9/10 | 5004 days | 1% |
| Juerg & Denise Zuesli | 7/10 | 5006 days | 1% |
| Courtney Wood | 8/10 | 5011 days | 1% |
| Elise van Haastert | 9/10 | 5012 days | 1% |
| Geert Van Tittelboom | 8/10 | 5017 days | 1% |
| Matthys Kikke | 8/10 | 5017 days | 1% |
| Bucher Weruer | 10/10 | 5017 days | 1% |
| Alexander & Stephanie | 8/10 | 5018 days | 1% |
| Lauren Pestell | 10/10 | 5020 days | 1% |
| John Price | 9/10 | 5031 days | 1% |
| Derek Archibald | 9/10 | 5034 days | 1% |
| Ellen Thompson | 10/10 | 5036 days | 1% |
| Robin Schomburg | 10/10 | 5038 days | 1% |
| flyfishingbum | 3/10 | 5041 days | 1% |
| dollimyxture | 8/10 | 5072 days | 1% |
| Monica Askew | 9/10 | 5295 days | 1% |
| davidm239 | 8/10 | 5317 days | 1% |
| Jess | 8/10 | 5352 days | 1% |
| Martina Pankova | 10/10 | 5353 days | 1% |
| Corine van Been | 7/10 | 5360 days | 1% |
| Einar | 9/10 | 5366 days | 1% |
| Don & Alice | 9/10 | 5382 days | 1% |
| John Cox | 8/10 | 5384 days | 1% |
| Remko Ebbens | 9/10 | 5391 days | 1% |
| T. Timmers | 9/10 | 5392 days | 1% |
| Jamie | 9/10 | 5398 days | 1% |
| Glenn Williamson | 8/10 | 5399 days | 1% |
| Keith Wilde | 8/10 | 5401 days | 1% |
| Hanz | 9/10 | 5402 days | 1% |
| marcoswi | 10/10 | 5412 days | 1% |
| Jonathan Angela | 7/10 | 5420 days | 1% |
| Chris Bulman | 9/10 | 5479 days | 1% |
| nancyburns | 9/10 | 5498 days | 1% |
| Francesca | 9/10 | 5513 days | 1% |
| DirkGermany | 10/10 | 5707 days | 1% |
| Ger | 10/10 | 5710 days | 1% |
| Philipp | 7/10 | 5712 days | 1% |
| johnst | 10/10 | 5712 days | 1% |
| Rissmann | 8/10 | 5728 days | 1% |
| MarcoJ | 9/10 | 5732 days | 1% |
| CSander | 8/10 | 5744 days | 1% |
| RobC1 | 7/10 | 5747 days | 1% |
| JoT | 9/10 | 5747 days | 1% |
| RobH | 8/10 | 5748 days | 1% |
| Frank | 9/10 | 5755 days | 1% |
| winter_uk | 6/10 | 5755 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Anau Lakeview Holiday Park & Motels experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.05% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 44 days. However the Te Anau Lakeview Holiday Park & Motels experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Te Anau Lakeview Holiday Park & Motels experience has been adjusted for 52 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 49 | -0.99% |
| 50 | -1.01% |
| 51 | -1.03% |
| 52 | -1.05% |
| 53 | -1.07% |
| 54 | -1.09% |
| 55 | -1.11% |
| … | … |
Balancing Adjustment
1.36% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.