Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Anau Lakeview Holiday Park & Motels.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Te Anau Lakeview Holiday Park & Motels
Valid Reviews
238 Valid Reviews
The Te Anau Lakeview Holiday Park & Motels experience has a total of 244 reviews. There are 238 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 238 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 93 |
|
39% |
| 9/10 | 77 |
|
32% |
| 8/10 | 39 |
|
16% |
| 7/10 | 19 |
|
8% |
| 6/10 | 4 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 2 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.91% Average
The raw data average (mean) for all the Te Anau Lakeview Holiday Park & Motels valid reviews is 88.91% and is based on 238 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
79 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 238 valid reviews, the experience has 79 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 79 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
28% |
| 9/10 | 28 |
|
35% |
| 8/10 | 19 |
|
24% |
| 7/10 | 8 |
|
10% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.34% Average
The raw data average (mean) for all the Te Anau Lakeview Holiday Park & Motels face-to-face reviews is 87.34% and is based on 79 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.54%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| L Hart | 10/10 | 47 days | 100% |
| Elizabet | 10/10 | 261 days | 96% |
| Marine | 10/10 | 292 days | 95% |
| Anne | 7/10 | 351 days | 87% |
| Southern man | 10/10 | 382 days | 92% |
| Debyron | 9/10 | 382 days | 91% |
| Michelle Smit | 10/10 | 473 days | 87% |
| Zoe Grimshaw | 9/10 | 473 days | 86% |
| Laura | 8/10 | 473 days | 86% |
| Sal | 7/10 | 717 days | 66% |
| Rebecca | 9/10 | 839 days | 59% |
| Marie Perret | 10/10 | 839 days | 60% |
| Dylan | 8/10 | 870 days | 56% |
| Charlie | 9/10 | 870 days | 56% |
| MB | 10/10 | 962 days | 48% |
| Jodie Muller | 9/10 | 962 days | 47% |
| Taylor Russell | 7/10 | 962 days | 44% |
| FitzHanss | 5/10 | 992 days | 34% |
| Ryli West | 7/10 | 992 days | 42% |
| Whitney | 6/10 | 992 days | 38% |
| Matt Olejniczak | 9/10 | 1023 days | 41% |
| Gary | 10/10 | 1051 days | 39% |
| Jaycee | 9/10 | 1082 days | 36% |
| Arie | 9/10 | 1082 days | 36% |
| Pierre Marty | 9/10 | 1113 days | 34% |
| RR | 10/10 | 1113 days | 34% |
| Karen Parker | 9/10 | 1174 days | 29% |
| Lara | 10/10 | 1174 days | 29% |
| Yuvin | 10/10 | 1204 days | 27% |
| Chantal D | 9/10 | 1235 days | 25% |
| Hannah and Matthew | 10/10 | 1235 days | 25% |
| Catherine | 10/10 | 1508 days | 11% |
| Trina | 10/10 | 1692 days | 6% |
| Tracy W | 10/10 | 1692 days | 6% |
| Ramona | 10/10 | 1753 days | 5% |
| Rory | 10/10 | 1781 days | 5% |
| Michelle | 10/10 | 1843 days | 5% |
| ZMad | 10/10 | 1843 days | 5% |
| Josia | 10/10 | 1843 days | 5% |
| Hamish | 10/10 | 1904 days | 5% |
| David | 10/10 | 2026 days | 5% |
| Maria | 9/10 | 2118 days | 4% |
| Sandra Forstner | 10/10 | 2147 days | 4% |
| Clauds | 9/10 | 2147 days | 4% |
| Melanie | 10/10 | 2177 days | 4% |
| Erica | 9/10 | 2178 days | 4% |
| Fran | 9/10 | 2209 days | 4% |
| Kellen Richter | 9/10 | 2239 days | 4% |
| Susanne | 9/10 | 2239 days | 4% |
| Chris Taesali | 8/10 | 2239 days | 4% |
| Timothy Davies | 10/10 | 2239 days | 4% |
| Elaine | 8/10 | 2300 days | 4% |
| Erin | 7/10 | 2362 days | 4% |
| Matilda | 10/10 | 2362 days | 4% |
| Dominique Q | 10/10 | 2452 days | 4% |
| Taylor | 7/10 | 2453 days | 3% |
| Jmurray | 10/10 | 2484 days | 4% |
| Pat Burns | 8/10 | 2484 days | 4% |
| Peter Lillie | 9/10 | 2484 days | 4% |
| Ruddah | 10/10 | 2543 days | 4% |
| Heather Abbott | 8/10 | 2543 days | 4% |
| JT | 6/10 | 2543 days | 3% |
| An | 7/10 | 2574 days | 3% |
| Matt | 6/10 | 2604 days | 3% |
| James & Kerry | 10/10 | 2604 days | 3% |
| Grizzly Girl | 8/10 | 2635 days | 3% |
| Angela | 9/10 | 2635 days | 3% |
| Rachel | 10/10 | 2665 days | 3% |
| Dory | 9/10 | 2757 days | 3% |
| Candy | 8/10 | 2818 days | 3% |
| Matt | 9/10 | 2818 days | 3% |
| Christina | 9/10 | 2818 days | 3% |
| Nicky Edwards | 8/10 | 2862 days | 3% |
| Yasmin Sabir | 10/10 | 2863 days | 3% |
| UK 50-something couple | 9/10 | 2877 days | 3% |
| Derek Gillard | 10/10 | 2907 days | 3% |
| Victor Hernandez | 3/10 | 2933 days | 2% |
| Laura Meelynn | 10/10 | 2938 days | 3% |
| Nora Tobies | 9/10 | 2944 days | 3% |
| Stacey Cheong | 9/10 | 2973 days | 3% |
| Samantha Brewin | 10/10 | 2980 days | 3% |
| Sandra Jeffers | 7/10 | 2985 days | 3% |
| Phil and Mel Rowson | 9/10 | 2988 days | 3% |
| Detlef Buxmann | 10/10 | 3008 days | 3% |
| Vanessa Stubbs | 9/10 | 3026 days | 3% |
| R R | 10/10 | 3029 days | 3% |
| CARMERS | 10/10 | 3030 days | 3% |
| Aman Yusuf | 10/10 | 3037 days | 3% |
| Nat and Chad | 10/10 | 3046 days | 3% |
| Chloe McKee | 10/10 | 3070 days | 3% |
| Alex Umbers | 9/10 | 3098 days | 2% |
| Joanne Haslam | 10/10 | 3133 days | 2% |
| Sally Caboche | 10/10 | 3152 days | 2% |
| Linda Jones | 10/10 | 3174 days | 2% |
| Louise Russell | 9/10 | 3182 days | 2% |
| Jerry Bart | 10/10 | 3187 days | 2% |
| Grainne Phelan | 9/10 | 3194 days | 2% |
| Paul Morris | 9/10 | 3200 days | 2% |
| Joe Fram | 10/10 | 3202 days | 2% |
| Cathy Mead | 8/10 | 3206 days | 2% |
| Paul Smith | 8/10 | 3213 days | 2% |
| Jason Perks | 9/10 | 3220 days | 2% |
| Erich Brueggermann | 9/10 | 3237 days | 2% |
| Lee Burdett | 10/10 | 3258 days | 2% |
| Roeland Driessen | 10/10 | 3272 days | 2% |
| Rebecca Lindsey | 8/10 | 3272 days | 2% |
| Greg Dylewski | 10/10 | 3280 days | 2% |
| Petr Jesko | 10/10 | 3309 days | 2% |
| Kathryn Meadows | 7/10 | 3334 days | 2% |
| Margo Wiltens | 10/10 | 3357 days | 2% |
| Ana Ciocchini | 10/10 | 3381 days | 2% |
| Rosanne van Dooren | 9/10 | 3385 days | 2% |
| Lyn Pobke | 10/10 | 3497 days | 2% |
| Pamela Hoffman | 8/10 | 3520 days | 2% |
| Diane Klasen | 9/10 | 3525 days | 2% |
| Erin Polcyn Sailer | 9/10 | 3528 days | 2% |
| Heng Sing Teh | 10/10 | 3553 days | 2% |
| Sam Smith-Palomeque | 9/10 | 3565 days | 2% |
| Gloria Berlari | 10/10 | 3583 days | 2% |
| Corina Sima | 10/10 | 3586 days | 2% |
| Chris Kay | 9/10 | 3596 days | 1% |
| Udo Morello | 10/10 | 3598 days | 2% |
| Volker Stroenisch | 10/10 | 3607 days | 1% |
| Laura Daly | 10/10 | 3628 days | 1% |
| Nicole CAirns | 10/10 | 3631 days | 1% |
| James Whitehead | 7/10 | 3641 days | 1% |
| Steve Warren | 10/10 | 3729 days | 1% |
| Cassandra Schreier | 10/10 | 3756 days | 1% |
| Pam Russell | 10/10 | 3762 days | 1% |
| Harriet Bramley | 8/10 | 3764 days | 1% |
| Chris Read | 4/10 | 3889 days | 1% |
| Steffen Paul | 5/10 | 3894 days | 1% |
| Linda Eather | 9/10 | 3905 days | 1% |
| Rachel S | 10/10 | 3913 days | 1% |
| Kurz Werner | 8/10 | 3913 days | 1% |
| Ken | 8/10 | 3935 days | 1% |
| Andrew Cruickshank | 8/10 | 3944 days | 1% |
| Mike Merrick | 9/10 | 3952 days | 1% |
| Averil Brown | 9/10 | 3970 days | 1% |
| Robert Warner | 10/10 | 3972 days | 1% |
| Elles Janssen | 8/10 | 4003 days | 1% |
| Patrick Dezarnaulds | 10/10 | 4013 days | 1% |
| Pia Sander | 9/10 | 4034 days | 1% |
| Gillian Scott | 9/10 | 4308 days | 0% |
| Malcolm & Susan | 9/10 | 4309 days | 0% |
| Brita Topp | 9/10 | 4310 days | 0% |
| Eva-Maria Krueger | 8/10 | 4310 days | 0% |
| Denise Ewbank | 9/10 | 4325 days | 0% |
| Steffen | 7/10 | 4326 days | 0% |
| Lopez Anandine | 9/10 | 4327 days | 0% |
| Sybille Willenbrock | 10/10 | 4332 days | 0% |
| Luca Maria Willensrock | 9/10 | 4332 days | 0% |
| Michael Uebe | 10/10 | 4341 days | 0% |
| Andrea Hiemer | 9/10 | 4345 days | 0% |
| S B | 10/10 | 4351 days | 0% |
| M K | 10/10 | 4351 days | 0% |
| Martin Thibaut | 10/10 | 4361 days | 0% |
| John Davis | 9/10 | 4368 days | 0% |
| Erin Decker | 10/10 | 4400 days | 1% |
| A Farquhar | 10/10 | 4430 days | 1% |
| Ron Stenhouse | 8/10 | 4644 days | 1% |
| Jiri van Straelper | 9/10 | 4662 days | 1% |
| patrick+ katerina | 9/10 | 4675 days | 1% |
| Jonas Schelbert | 8/10 | 4683 days | 1% |
| Veronica and Jordi | 4/10 | 4694 days | 1% |
| doepie277 | 7/10 | 4734 days | 1% |
| Margaret and Derek McNeil | 9/10 | 4750 days | 1% |
| Anja and Katharina | 10/10 | 4774 days | 1% |
| David | 8/10 | 4795 days | 1% |
| Lindsay Berquist | 10/10 | 4979 days | 1% |
| Stephanie Peter | 10/10 | 5027 days | 1% |
| Jill Homewood | 9/10 | 5033 days | 1% |
| Tinne Cis | 8/10 | 5037 days | 1% |
| Les Barnes | 10/10 | 5049 days | 1% |
| Aridne Giraud | 8/10 | 5052 days | 1% |
| Manuela Weber | 9/10 | 5054 days | 1% |
| Peter Aertssen | 7/10 | 5055 days | 1% |
| Horst Langstein | 9/10 | 5062 days | 1% |
| dierikx | 10/10 | 5100 days | 1% |
| lydzb | 10/10 | 5131 days | 1% |
| Martherus | 8/10 | 5138 days | 1% |
| Rus | 9/10 | 5161 days | 1% |
| DJohnson | 9/10 | 5222 days | 1% |
| damaca | 10/10 | 5222 days | 1% |
| Graham Greentree | 10/10 | 5383 days | 1% |
| Leroy Dimitri | 10/10 | 5388 days | 1% |
| Jolien Kruizinga | 9/10 | 5390 days | 1% |
| John Tinus | 8/10 | 5390 days | 1% |
| Tom Bushell | 7/10 | 5390 days | 1% |
| Nathalie | 10/10 | 5390 days | 1% |
| Sandra Milch | 10/10 | 5390 days | 1% |
| Graham Wilson | 9/10 | 5390 days | 1% |
| Laurie Smith | 9/10 | 5397 days | 1% |
| Juerg & Denise Zuesli | 7/10 | 5399 days | 1% |
| Courtney Wood | 8/10 | 5404 days | 1% |
| Elise van Haastert | 9/10 | 5405 days | 1% |
| Geert Van Tittelboom | 8/10 | 5410 days | 1% |
| Matthys Kikke | 8/10 | 5410 days | 1% |
| Bucher Weruer | 10/10 | 5410 days | 1% |
| Alexander & Stephanie | 8/10 | 5411 days | 1% |
| Lauren Pestell | 10/10 | 5413 days | 1% |
| John Price | 9/10 | 5424 days | 1% |
| Derek Archibald | 9/10 | 5427 days | 1% |
| Ellen Thompson | 10/10 | 5429 days | 1% |
| Robin Schomburg | 10/10 | 5431 days | 1% |
| flyfishingbum | 3/10 | 5434 days | 1% |
| dollimyxture | 8/10 | 5465 days | 1% |
| Monica Askew | 9/10 | 5688 days | 1% |
| davidm239 | 8/10 | 5710 days | 1% |
| Jess | 8/10 | 5745 days | 1% |
| Martina Pankova | 10/10 | 5746 days | 1% |
| Corine van Been | 7/10 | 5753 days | 1% |
| Einar | 9/10 | 5759 days | 1% |
| Don & Alice | 9/10 | 5775 days | 1% |
| John Cox | 8/10 | 5777 days | 1% |
| Remko Ebbens | 9/10 | 5784 days | 1% |
| T. Timmers | 9/10 | 5785 days | 1% |
| Jamie | 9/10 | 5791 days | 1% |
| Glenn Williamson | 8/10 | 5792 days | 1% |
| Keith Wilde | 8/10 | 5794 days | 1% |
| Hanz | 9/10 | 5795 days | 1% |
| marcoswi | 10/10 | 5805 days | 1% |
| Jonathan Angela | 7/10 | 5813 days | 1% |
| Chris Bulman | 9/10 | 5872 days | 1% |
| nancyburns | 9/10 | 5891 days | 1% |
| Francesca | 9/10 | 5906 days | 1% |
| DirkGermany | 10/10 | 6100 days | 1% |
| Ger | 10/10 | 6103 days | 1% |
| Philipp | 7/10 | 6105 days | 1% |
| johnst | 10/10 | 6105 days | 1% |
| Rissmann | 8/10 | 6121 days | 1% |
| MarcoJ | 9/10 | 6125 days | 1% |
| CSander | 8/10 | 6137 days | 1% |
| RobC1 | 7/10 | 6140 days | 1% |
| JoT | 9/10 | 6140 days | 1% |
| RobH | 8/10 | 6141 days | 1% |
| Frank | 9/10 | 6148 days | 1% |
| winter_uk | 6/10 | 6148 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Anau Lakeview Holiday Park & Motels experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.61% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Te Anau Lakeview Holiday Park & Motels experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Te Anau Lakeview Holiday Park & Motels experience has been adjusted for 30 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 27 | -0.55% |
| 28 | -0.57% |
| 29 | -0.59% |
| 30 | -0.61% |
| 31 | -0.63% |
| 32 | -0.65% |
| 33 | -0.67% |
| … | … |
Balancing Adjustment
1.15% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.