Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Anau Lakeview Holiday Park & Motels.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Te Anau Lakeview Holiday Park & Motels
Valid Reviews
233 Valid Reviews
The Te Anau Lakeview Holiday Park & Motels experience has a total of 239 reviews. There are 233 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 233 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 90 |
|
39% |
| 9/10 | 76 |
|
33% |
| 8/10 | 39 |
|
17% |
| 7/10 | 18 |
|
8% |
| 6/10 | 4 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 2 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.84% Average
The raw data average (mean) for all the Te Anau Lakeview Holiday Park & Motels valid reviews is 88.84% and is based on 233 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
79 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 233 valid reviews, the experience has 79 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 79 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
28% |
| 9/10 | 28 |
|
35% |
| 8/10 | 19 |
|
24% |
| 7/10 | 8 |
|
10% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.34% Average
The raw data average (mean) for all the Te Anau Lakeview Holiday Park & Motels face-to-face reviews is 87.34% and is based on 79 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.99%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Southern man | 10/10 | 18 days | 100% |
| Michelle Smit | 10/10 | 109 days | 99% |
| Zoe Grimshaw | 9/10 | 109 days | 98% |
| Laura | 8/10 | 109 days | 97% |
| Sal | 7/10 | 353 days | 86% |
| Rebecca | 9/10 | 475 days | 86% |
| Marie Perret | 10/10 | 475 days | 87% |
| Dylan | 8/10 | 506 days | 84% |
| Charlie | 9/10 | 506 days | 85% |
| MB | 10/10 | 598 days | 80% |
| Jodie Muller | 9/10 | 598 days | 79% |
| Taylor Russell | 7/10 | 598 days | 74% |
| FitzHanss | 5/10 | 628 days | 59% |
| Ryli West | 7/10 | 628 days | 72% |
| Whitney | 6/10 | 628 days | 67% |
| Matt Olejniczak | 9/10 | 659 days | 74% |
| Gary | 10/10 | 687 days | 73% |
| Jaycee | 9/10 | 718 days | 70% |
| Arie | 9/10 | 718 days | 70% |
| Pierre Marty | 9/10 | 749 days | 67% |
| RR | 10/10 | 749 days | 68% |
| Karen Parker | 9/10 | 810 days | 62% |
| Lara | 10/10 | 810 days | 63% |
| Yuvin | 10/10 | 840 days | 60% |
| Chantal D | 9/10 | 871 days | 56% |
| Hannah and Matthew | 10/10 | 871 days | 57% |
| Catherine | 10/10 | 1144 days | 31% |
| Trina | 10/10 | 1328 days | 19% |
| Tracy W | 10/10 | 1328 days | 19% |
| Ramona | 10/10 | 1389 days | 16% |
| Rory | 10/10 | 1417 days | 14% |
| Michelle | 10/10 | 1479 days | 12% |
| ZMad | 10/10 | 1479 days | 12% |
| Josia | 10/10 | 1479 days | 12% |
| Hamish | 10/10 | 1540 days | 10% |
| David | 10/10 | 1662 days | 6% |
| Maria | 9/10 | 1754 days | 5% |
| Sandra Forstner | 10/10 | 1783 days | 5% |
| Clauds | 9/10 | 1783 days | 5% |
| Melanie | 10/10 | 1813 days | 5% |
| Erica | 9/10 | 1814 days | 5% |
| Fran | 9/10 | 1845 days | 5% |
| Kellen Richter | 9/10 | 1875 days | 5% |
| Susanne | 9/10 | 1875 days | 5% |
| Chris Taesali | 8/10 | 1875 days | 5% |
| Timothy Davies | 10/10 | 1875 days | 5% |
| Elaine | 8/10 | 1936 days | 5% |
| Erin | 7/10 | 1998 days | 4% |
| Matilda | 10/10 | 1998 days | 5% |
| Dominique Q | 10/10 | 2088 days | 4% |
| Taylor | 7/10 | 2089 days | 4% |
| Jmurray | 10/10 | 2120 days | 4% |
| Pat Burns | 8/10 | 2120 days | 4% |
| Peter Lillie | 9/10 | 2120 days | 4% |
| Ruddah | 10/10 | 2179 days | 4% |
| Heather Abbott | 8/10 | 2179 days | 4% |
| JT | 6/10 | 2179 days | 4% |
| An | 7/10 | 2210 days | 4% |
| Matt | 6/10 | 2240 days | 4% |
| James & Kerry | 10/10 | 2240 days | 4% |
| Grizzly Girl | 8/10 | 2271 days | 4% |
| Angela | 9/10 | 2271 days | 4% |
| Rachel | 10/10 | 2301 days | 4% |
| Dory | 9/10 | 2393 days | 4% |
| Candy | 8/10 | 2454 days | 4% |
| Matt | 9/10 | 2454 days | 4% |
| Christina | 9/10 | 2454 days | 4% |
| Nicky Edwards | 8/10 | 2498 days | 4% |
| Yasmin Sabir | 10/10 | 2499 days | 4% |
| UK 50-something couple | 9/10 | 2513 days | 4% |
| Derek Gillard | 10/10 | 2543 days | 4% |
| Victor Hernandez | 3/10 | 2569 days | 2% |
| Laura Meelynn | 10/10 | 2574 days | 4% |
| Nora Tobies | 9/10 | 2580 days | 3% |
| Stacey Cheong | 9/10 | 2609 days | 3% |
| Samantha Brewin | 10/10 | 2616 days | 3% |
| Sandra Jeffers | 7/10 | 2621 days | 3% |
| Phil and Mel Rowson | 9/10 | 2624 days | 3% |
| Detlef Buxmann | 10/10 | 2644 days | 3% |
| Vanessa Stubbs | 9/10 | 2662 days | 3% |
| R R | 10/10 | 2665 days | 3% |
| CARMERS | 10/10 | 2666 days | 3% |
| Aman Yusuf | 10/10 | 2673 days | 3% |
| Nat and Chad | 10/10 | 2682 days | 3% |
| Chloe McKee | 10/10 | 2706 days | 3% |
| Alex Umbers | 9/10 | 2734 days | 3% |
| Joanne Haslam | 10/10 | 2769 days | 3% |
| Sally Caboche | 10/10 | 2788 days | 3% |
| Linda Jones | 10/10 | 2810 days | 3% |
| Louise Russell | 9/10 | 2818 days | 3% |
| Jerry Bart | 10/10 | 2823 days | 3% |
| Grainne Phelan | 9/10 | 2830 days | 3% |
| Paul Morris | 9/10 | 2836 days | 3% |
| Joe Fram | 10/10 | 2838 days | 3% |
| Cathy Mead | 8/10 | 2842 days | 3% |
| Paul Smith | 8/10 | 2849 days | 3% |
| Jason Perks | 9/10 | 2856 days | 3% |
| Erich Brueggermann | 9/10 | 2873 days | 3% |
| Lee Burdett | 10/10 | 2894 days | 3% |
| Roeland Driessen | 10/10 | 2908 days | 3% |
| Rebecca Lindsey | 8/10 | 2908 days | 3% |
| Greg Dylewski | 10/10 | 2916 days | 3% |
| Petr Jesko | 10/10 | 2945 days | 3% |
| Kathryn Meadows | 7/10 | 2970 days | 3% |
| Margo Wiltens | 10/10 | 2993 days | 3% |
| Ana Ciocchini | 10/10 | 3017 days | 3% |
| Rosanne van Dooren | 9/10 | 3021 days | 3% |
| Lyn Pobke | 10/10 | 3133 days | 2% |
| Pamela Hoffman | 8/10 | 3156 days | 2% |
| Diane Klasen | 9/10 | 3161 days | 2% |
| Erin Polcyn Sailer | 9/10 | 3164 days | 2% |
| Heng Sing Teh | 10/10 | 3189 days | 2% |
| Sam Smith-Palomeque | 9/10 | 3201 days | 2% |
| Gloria Berlari | 10/10 | 3219 days | 2% |
| Corina Sima | 10/10 | 3222 days | 2% |
| Chris Kay | 9/10 | 3232 days | 2% |
| Udo Morello | 10/10 | 3234 days | 2% |
| Volker Stroenisch | 10/10 | 3243 days | 2% |
| Laura Daly | 10/10 | 3264 days | 2% |
| Nicole CAirns | 10/10 | 3267 days | 2% |
| James Whitehead | 7/10 | 3277 days | 2% |
| Steve Warren | 10/10 | 3365 days | 2% |
| Cassandra Schreier | 10/10 | 3392 days | 2% |
| Pam Russell | 10/10 | 3398 days | 2% |
| Harriet Bramley | 8/10 | 3400 days | 2% |
| Chris Read | 4/10 | 3525 days | 1% |
| Steffen Paul | 5/10 | 3530 days | 1% |
| Linda Eather | 9/10 | 3541 days | 2% |
| Rachel S | 10/10 | 3549 days | 2% |
| Kurz Werner | 8/10 | 3549 days | 2% |
| Ken | 8/10 | 3571 days | 1% |
| Andrew Cruickshank | 8/10 | 3580 days | 2% |
| Mike Merrick | 9/10 | 3588 days | 2% |
| Averil Brown | 9/10 | 3606 days | 1% |
| Robert Warner | 10/10 | 3608 days | 1% |
| Elles Janssen | 8/10 | 3639 days | 1% |
| Patrick Dezarnaulds | 10/10 | 3649 days | 1% |
| Pia Sander | 9/10 | 3670 days | 1% |
| Gillian Scott | 9/10 | 3944 days | 1% |
| Malcolm & Susan | 9/10 | 3945 days | 1% |
| Brita Topp | 9/10 | 3946 days | 1% |
| Eva-Maria Krueger | 8/10 | 3946 days | 1% |
| Denise Ewbank | 9/10 | 3961 days | 1% |
| Steffen | 7/10 | 3962 days | 1% |
| Lopez Anandine | 9/10 | 3963 days | 1% |
| Sybille Willenbrock | 10/10 | 3968 days | 1% |
| Luca Maria Willensrock | 9/10 | 3968 days | 1% |
| Michael Uebe | 10/10 | 3977 days | 1% |
| Andrea Hiemer | 9/10 | 3981 days | 1% |
| S B | 10/10 | 3987 days | 1% |
| M K | 10/10 | 3987 days | 1% |
| Martin Thibaut | 10/10 | 3997 days | 1% |
| John Davis | 9/10 | 4004 days | 1% |
| Erin Decker | 10/10 | 4036 days | 1% |
| A Farquhar | 10/10 | 4066 days | 1% |
| Ron Stenhouse | 8/10 | 4280 days | 0% |
| Jiri van Straelper | 9/10 | 4298 days | 0% |
| patrick+ katerina | 9/10 | 4311 days | 0% |
| Jonas Schelbert | 8/10 | 4319 days | 0% |
| Veronica and Jordi | 4/10 | 4330 days | 0% |
| doepie277 | 7/10 | 4370 days | 0% |
| Margaret and Derek McNeil | 9/10 | 4386 days | 1% |
| Anja and Katharina | 10/10 | 4410 days | 1% |
| David | 8/10 | 4431 days | 1% |
| Lindsay Berquist | 10/10 | 4615 days | 1% |
| Stephanie Peter | 10/10 | 4663 days | 1% |
| Jill Homewood | 9/10 | 4669 days | 1% |
| Tinne Cis | 8/10 | 4673 days | 1% |
| Les Barnes | 10/10 | 4685 days | 1% |
| Aridne Giraud | 8/10 | 4688 days | 1% |
| Manuela Weber | 9/10 | 4690 days | 1% |
| Peter Aertssen | 7/10 | 4691 days | 1% |
| Horst Langstein | 9/10 | 4698 days | 1% |
| dierikx | 10/10 | 4736 days | 1% |
| lydzb | 10/10 | 4767 days | 1% |
| Martherus | 8/10 | 4774 days | 1% |
| Rus | 9/10 | 4797 days | 1% |
| DJohnson | 9/10 | 4858 days | 1% |
| damaca | 10/10 | 4858 days | 1% |
| Graham Greentree | 10/10 | 5019 days | 1% |
| Leroy Dimitri | 10/10 | 5024 days | 1% |
| Jolien Kruizinga | 9/10 | 5026 days | 1% |
| John Tinus | 8/10 | 5026 days | 1% |
| Tom Bushell | 7/10 | 5026 days | 1% |
| Nathalie | 10/10 | 5026 days | 1% |
| Sandra Milch | 10/10 | 5026 days | 1% |
| Graham Wilson | 9/10 | 5026 days | 1% |
| Laurie Smith | 9/10 | 5033 days | 1% |
| Juerg & Denise Zuesli | 7/10 | 5035 days | 1% |
| Courtney Wood | 8/10 | 5040 days | 1% |
| Elise van Haastert | 9/10 | 5041 days | 1% |
| Geert Van Tittelboom | 8/10 | 5046 days | 1% |
| Matthys Kikke | 8/10 | 5046 days | 1% |
| Bucher Weruer | 10/10 | 5046 days | 1% |
| Alexander & Stephanie | 8/10 | 5047 days | 1% |
| Lauren Pestell | 10/10 | 5049 days | 1% |
| John Price | 9/10 | 5060 days | 1% |
| Derek Archibald | 9/10 | 5063 days | 1% |
| Ellen Thompson | 10/10 | 5065 days | 1% |
| Robin Schomburg | 10/10 | 5067 days | 1% |
| flyfishingbum | 3/10 | 5070 days | 1% |
| dollimyxture | 8/10 | 5101 days | 1% |
| Monica Askew | 9/10 | 5324 days | 1% |
| davidm239 | 8/10 | 5346 days | 1% |
| Jess | 8/10 | 5381 days | 1% |
| Martina Pankova | 10/10 | 5382 days | 1% |
| Corine van Been | 7/10 | 5389 days | 1% |
| Einar | 9/10 | 5395 days | 1% |
| Don & Alice | 9/10 | 5411 days | 1% |
| John Cox | 8/10 | 5413 days | 1% |
| Remko Ebbens | 9/10 | 5420 days | 1% |
| T. Timmers | 9/10 | 5421 days | 1% |
| Jamie | 9/10 | 5427 days | 1% |
| Glenn Williamson | 8/10 | 5428 days | 1% |
| Keith Wilde | 8/10 | 5430 days | 1% |
| Hanz | 9/10 | 5431 days | 1% |
| marcoswi | 10/10 | 5441 days | 1% |
| Jonathan Angela | 7/10 | 5449 days | 1% |
| Chris Bulman | 9/10 | 5508 days | 1% |
| nancyburns | 9/10 | 5527 days | 1% |
| Francesca | 9/10 | 5542 days | 1% |
| DirkGermany | 10/10 | 5736 days | 1% |
| Ger | 10/10 | 5739 days | 1% |
| Philipp | 7/10 | 5741 days | 1% |
| johnst | 10/10 | 5741 days | 1% |
| Rissmann | 8/10 | 5757 days | 1% |
| MarcoJ | 9/10 | 5761 days | 1% |
| CSander | 8/10 | 5773 days | 1% |
| RobC1 | 7/10 | 5776 days | 1% |
| JoT | 9/10 | 5776 days | 1% |
| RobH | 8/10 | 5777 days | 1% |
| Frank | 9/10 | 5784 days | 1% |
| winter_uk | 6/10 | 5784 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Anau Lakeview Holiday Park & Motels experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.14% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 41 days. However the Te Anau Lakeview Holiday Park & Motels experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Te Anau Lakeview Holiday Park & Motels experience has been adjusted for 7 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 4 | -0.08% |
| 5 | -0.10% |
| 6 | -0.12% |
| 7 | -0.14% |
| 8 | -0.16% |
| 9 | -0.18% |
| 10 | -0.20% |
| … | … |
Balancing Adjustment
1.16% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.