Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Anau Lakeview Holiday Park & Motels.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
238 Valid Reviews
The Te Anau Lakeview Holiday Park & Motels experience has a total of 244 reviews. There are 238 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 238 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 93 |
|
39% |
| 9/10 | 77 |
|
32% |
| 8/10 | 39 |
|
16% |
| 7/10 | 19 |
|
8% |
| 6/10 | 4 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 2 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.91% Average
The raw data average (mean) for all the Te Anau Lakeview Holiday Park & Motels valid reviews is 88.91% and is based on 238 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
79 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 238 valid reviews, the experience has 79 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 79 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
28% |
| 9/10 | 28 |
|
35% |
| 8/10 | 19 |
|
24% |
| 7/10 | 8 |
|
10% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.34% Average
The raw data average (mean) for all the Te Anau Lakeview Holiday Park & Motels face-to-face reviews is 87.34% and is based on 79 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
89.52%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| L Hart | 10/10 | 35 days | 100% |
| Elizabet | 10/10 | 249 days | 97% |
| Marine | 10/10 | 280 days | 96% |
| Anne | 7/10 | 339 days | 87% |
| Southern man | 10/10 | 370 days | 92% |
| Debyron | 9/10 | 370 days | 91% |
| Michelle Smit | 10/10 | 461 days | 88% |
| Zoe Grimshaw | 9/10 | 461 days | 87% |
| Laura | 8/10 | 461 days | 86% |
| Sal | 7/10 | 705 days | 67% |
| Rebecca | 9/10 | 827 days | 60% |
| Marie Perret | 10/10 | 827 days | 61% |
| Dylan | 8/10 | 858 days | 57% |
| Charlie | 9/10 | 858 days | 57% |
| MB | 10/10 | 950 days | 49% |
| Jodie Muller | 9/10 | 950 days | 48% |
| Taylor Russell | 7/10 | 950 days | 45% |
| FitzHanss | 5/10 | 980 days | 35% |
| Ryli West | 7/10 | 980 days | 43% |
| Whitney | 6/10 | 980 days | 39% |
| Matt Olejniczak | 9/10 | 1011 days | 42% |
| Gary | 10/10 | 1039 days | 40% |
| Jaycee | 9/10 | 1070 days | 37% |
| Arie | 9/10 | 1070 days | 37% |
| Pierre Marty | 9/10 | 1101 days | 35% |
| RR | 10/10 | 1101 days | 35% |
| Karen Parker | 9/10 | 1162 days | 30% |
| Lara | 10/10 | 1162 days | 30% |
| Yuvin | 10/10 | 1192 days | 28% |
| Chantal D | 9/10 | 1223 days | 25% |
| Hannah and Matthew | 10/10 | 1223 days | 26% |
| Catherine | 10/10 | 1496 days | 11% |
| Trina | 10/10 | 1680 days | 6% |
| Tracy W | 10/10 | 1680 days | 6% |
| Ramona | 10/10 | 1741 days | 5% |
| Rory | 10/10 | 1769 days | 5% |
| Michelle | 10/10 | 1831 days | 5% |
| ZMad | 10/10 | 1831 days | 5% |
| Josia | 10/10 | 1831 days | 5% |
| Hamish | 10/10 | 1892 days | 5% |
| David | 10/10 | 2014 days | 5% |
| Maria | 9/10 | 2106 days | 4% |
| Sandra Forstner | 10/10 | 2135 days | 4% |
| Clauds | 9/10 | 2135 days | 4% |
| Melanie | 10/10 | 2165 days | 4% |
| Erica | 9/10 | 2166 days | 4% |
| Fran | 9/10 | 2197 days | 4% |
| Kellen Richter | 9/10 | 2227 days | 4% |
| Susanne | 9/10 | 2227 days | 4% |
| Chris Taesali | 8/10 | 2227 days | 4% |
| Timothy Davies | 10/10 | 2227 days | 4% |
| Elaine | 8/10 | 2288 days | 4% |
| Erin | 7/10 | 2350 days | 4% |
| Matilda | 10/10 | 2350 days | 4% |
| Dominique Q | 10/10 | 2440 days | 4% |
| Taylor | 7/10 | 2441 days | 3% |
| Jmurray | 10/10 | 2472 days | 4% |
| Pat Burns | 8/10 | 2472 days | 4% |
| Peter Lillie | 9/10 | 2472 days | 4% |
| Ruddah | 10/10 | 2531 days | 4% |
| Heather Abbott | 8/10 | 2531 days | 4% |
| JT | 6/10 | 2531 days | 3% |
| An | 7/10 | 2562 days | 3% |
| Matt | 6/10 | 2592 days | 3% |
| James & Kerry | 10/10 | 2592 days | 3% |
| Grizzly Girl | 8/10 | 2623 days | 3% |
| Angela | 9/10 | 2623 days | 3% |
| Rachel | 10/10 | 2653 days | 3% |
| Dory | 9/10 | 2745 days | 3% |
| Candy | 8/10 | 2806 days | 3% |
| Matt | 9/10 | 2806 days | 3% |
| Christina | 9/10 | 2806 days | 3% |
| Nicky Edwards | 8/10 | 2850 days | 3% |
| Yasmin Sabir | 10/10 | 2851 days | 3% |
| UK 50-something couple | 9/10 | 2865 days | 3% |
| Derek Gillard | 10/10 | 2895 days | 3% |
| Victor Hernandez | 3/10 | 2921 days | 2% |
| Laura Meelynn | 10/10 | 2926 days | 3% |
| Nora Tobies | 9/10 | 2932 days | 3% |
| Stacey Cheong | 9/10 | 2961 days | 3% |
| Samantha Brewin | 10/10 | 2968 days | 3% |
| Sandra Jeffers | 7/10 | 2973 days | 3% |
| Phil and Mel Rowson | 9/10 | 2976 days | 3% |
| Detlef Buxmann | 10/10 | 2996 days | 3% |
| Vanessa Stubbs | 9/10 | 3014 days | 3% |
| R R | 10/10 | 3017 days | 3% |
| CARMERS | 10/10 | 3018 days | 3% |
| Aman Yusuf | 10/10 | 3025 days | 3% |
| Nat and Chad | 10/10 | 3034 days | 3% |
| Chloe McKee | 10/10 | 3058 days | 3% |
| Alex Umbers | 9/10 | 3086 days | 2% |
| Joanne Haslam | 10/10 | 3121 days | 2% |
| Sally Caboche | 10/10 | 3140 days | 2% |
| Linda Jones | 10/10 | 3162 days | 2% |
| Louise Russell | 9/10 | 3170 days | 2% |
| Jerry Bart | 10/10 | 3175 days | 2% |
| Grainne Phelan | 9/10 | 3182 days | 2% |
| Paul Morris | 9/10 | 3188 days | 2% |
| Joe Fram | 10/10 | 3190 days | 2% |
| Cathy Mead | 8/10 | 3194 days | 2% |
| Paul Smith | 8/10 | 3201 days | 2% |
| Jason Perks | 9/10 | 3208 days | 2% |
| Erich Brueggermann | 9/10 | 3225 days | 2% |
| Lee Burdett | 10/10 | 3246 days | 2% |
| Roeland Driessen | 10/10 | 3260 days | 2% |
| Rebecca Lindsey | 8/10 | 3260 days | 2% |
| Greg Dylewski | 10/10 | 3268 days | 2% |
| Petr Jesko | 10/10 | 3297 days | 2% |
| Kathryn Meadows | 7/10 | 3322 days | 2% |
| Margo Wiltens | 10/10 | 3345 days | 2% |
| Ana Ciocchini | 10/10 | 3369 days | 2% |
| Rosanne van Dooren | 9/10 | 3373 days | 2% |
| Lyn Pobke | 10/10 | 3485 days | 2% |
| Pamela Hoffman | 8/10 | 3508 days | 2% |
| Diane Klasen | 9/10 | 3513 days | 2% |
| Erin Polcyn Sailer | 9/10 | 3516 days | 2% |
| Heng Sing Teh | 10/10 | 3541 days | 2% |
| Sam Smith-Palomeque | 9/10 | 3553 days | 2% |
| Gloria Berlari | 10/10 | 3571 days | 2% |
| Corina Sima | 10/10 | 3574 days | 2% |
| Chris Kay | 9/10 | 3584 days | 1% |
| Udo Morello | 10/10 | 3586 days | 2% |
| Volker Stroenisch | 10/10 | 3595 days | 1% |
| Laura Daly | 10/10 | 3616 days | 1% |
| Nicole CAirns | 10/10 | 3619 days | 1% |
| James Whitehead | 7/10 | 3629 days | 1% |
| Steve Warren | 10/10 | 3717 days | 1% |
| Cassandra Schreier | 10/10 | 3744 days | 1% |
| Pam Russell | 10/10 | 3750 days | 1% |
| Harriet Bramley | 8/10 | 3752 days | 1% |
| Chris Read | 4/10 | 3877 days | 1% |
| Steffen Paul | 5/10 | 3882 days | 1% |
| Linda Eather | 9/10 | 3893 days | 1% |
| Rachel S | 10/10 | 3901 days | 1% |
| Kurz Werner | 8/10 | 3901 days | 1% |
| Ken | 8/10 | 3923 days | 1% |
| Andrew Cruickshank | 8/10 | 3932 days | 1% |
| Mike Merrick | 9/10 | 3940 days | 1% |
| Averil Brown | 9/10 | 3958 days | 1% |
| Robert Warner | 10/10 | 3960 days | 1% |
| Elles Janssen | 8/10 | 3991 days | 1% |
| Patrick Dezarnaulds | 10/10 | 4001 days | 1% |
| Pia Sander | 9/10 | 4022 days | 1% |
| Gillian Scott | 9/10 | 4296 days | 0% |
| Malcolm & Susan | 9/10 | 4297 days | 0% |
| Brita Topp | 9/10 | 4298 days | 0% |
| Eva-Maria Krueger | 8/10 | 4298 days | 0% |
| Denise Ewbank | 9/10 | 4313 days | 0% |
| Steffen | 7/10 | 4314 days | 0% |
| Lopez Anandine | 9/10 | 4315 days | 0% |
| Sybille Willenbrock | 10/10 | 4320 days | 0% |
| Luca Maria Willensrock | 9/10 | 4320 days | 0% |
| Michael Uebe | 10/10 | 4329 days | 0% |
| Andrea Hiemer | 9/10 | 4333 days | 0% |
| S B | 10/10 | 4339 days | 0% |
| M K | 10/10 | 4339 days | 0% |
| Martin Thibaut | 10/10 | 4349 days | 0% |
| John Davis | 9/10 | 4356 days | 0% |
| Erin Decker | 10/10 | 4388 days | 1% |
| A Farquhar | 10/10 | 4418 days | 1% |
| Ron Stenhouse | 8/10 | 4632 days | 1% |
| Jiri van Straelper | 9/10 | 4650 days | 1% |
| patrick+ katerina | 9/10 | 4663 days | 1% |
| Jonas Schelbert | 8/10 | 4671 days | 1% |
| Veronica and Jordi | 4/10 | 4682 days | 1% |
| doepie277 | 7/10 | 4722 days | 1% |
| Margaret and Derek McNeil | 9/10 | 4738 days | 1% |
| Anja and Katharina | 10/10 | 4762 days | 1% |
| David | 8/10 | 4783 days | 1% |
| Lindsay Berquist | 10/10 | 4967 days | 1% |
| Stephanie Peter | 10/10 | 5015 days | 1% |
| Jill Homewood | 9/10 | 5021 days | 1% |
| Tinne Cis | 8/10 | 5025 days | 1% |
| Les Barnes | 10/10 | 5037 days | 1% |
| Aridne Giraud | 8/10 | 5040 days | 1% |
| Manuela Weber | 9/10 | 5042 days | 1% |
| Peter Aertssen | 7/10 | 5043 days | 1% |
| Horst Langstein | 9/10 | 5050 days | 1% |
| dierikx | 10/10 | 5088 days | 1% |
| lydzb | 10/10 | 5119 days | 1% |
| Martherus | 8/10 | 5126 days | 1% |
| Rus | 9/10 | 5149 days | 1% |
| DJohnson | 9/10 | 5210 days | 1% |
| damaca | 10/10 | 5210 days | 1% |
| Graham Greentree | 10/10 | 5371 days | 1% |
| Leroy Dimitri | 10/10 | 5376 days | 1% |
| Jolien Kruizinga | 9/10 | 5378 days | 1% |
| John Tinus | 8/10 | 5378 days | 1% |
| Tom Bushell | 7/10 | 5378 days | 1% |
| Nathalie | 10/10 | 5378 days | 1% |
| Sandra Milch | 10/10 | 5378 days | 1% |
| Graham Wilson | 9/10 | 5378 days | 1% |
| Laurie Smith | 9/10 | 5385 days | 1% |
| Juerg & Denise Zuesli | 7/10 | 5387 days | 1% |
| Courtney Wood | 8/10 | 5392 days | 1% |
| Elise van Haastert | 9/10 | 5393 days | 1% |
| Geert Van Tittelboom | 8/10 | 5398 days | 1% |
| Matthys Kikke | 8/10 | 5398 days | 1% |
| Bucher Weruer | 10/10 | 5398 days | 1% |
| Alexander & Stephanie | 8/10 | 5399 days | 1% |
| Lauren Pestell | 10/10 | 5401 days | 1% |
| John Price | 9/10 | 5412 days | 1% |
| Derek Archibald | 9/10 | 5415 days | 1% |
| Ellen Thompson | 10/10 | 5417 days | 1% |
| Robin Schomburg | 10/10 | 5419 days | 1% |
| flyfishingbum | 3/10 | 5422 days | 0% |
| dollimyxture | 8/10 | 5453 days | 1% |
| Monica Askew | 9/10 | 5676 days | 1% |
| davidm239 | 8/10 | 5698 days | 1% |
| Jess | 8/10 | 5733 days | 1% |
| Martina Pankova | 10/10 | 5734 days | 1% |
| Corine van Been | 7/10 | 5741 days | 1% |
| Einar | 9/10 | 5747 days | 1% |
| Don & Alice | 9/10 | 5763 days | 1% |
| John Cox | 8/10 | 5765 days | 1% |
| Remko Ebbens | 9/10 | 5772 days | 1% |
| T. Timmers | 9/10 | 5773 days | 1% |
| Jamie | 9/10 | 5779 days | 1% |
| Glenn Williamson | 8/10 | 5780 days | 1% |
| Keith Wilde | 8/10 | 5782 days | 1% |
| Hanz | 9/10 | 5783 days | 1% |
| marcoswi | 10/10 | 5793 days | 1% |
| Jonathan Angela | 7/10 | 5801 days | 1% |
| Chris Bulman | 9/10 | 5860 days | 1% |
| nancyburns | 9/10 | 5879 days | 1% |
| Francesca | 9/10 | 5894 days | 1% |
| DirkGermany | 10/10 | 6088 days | 1% |
| Ger | 10/10 | 6091 days | 1% |
| Philipp | 7/10 | 6093 days | 1% |
| johnst | 10/10 | 6093 days | 1% |
| Rissmann | 8/10 | 6109 days | 1% |
| MarcoJ | 9/10 | 6113 days | 1% |
| CSander | 8/10 | 6125 days | 1% |
| RobC1 | 7/10 | 6128 days | 1% |
| JoT | 9/10 | 6128 days | 1% |
| RobH | 8/10 | 6129 days | 1% |
| Frank | 9/10 | 6136 days | 1% |
| winter_uk | 6/10 | 6136 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Anau Lakeview Holiday Park & Motels experience has plenty of reviews and does not meet the criteria for any adjustment.
-0.35% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Te Anau Lakeview Holiday Park & Motels experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Te Anau Lakeview Holiday Park & Motels experience has been adjusted for 17 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 14 | -0.29% |
| 15 | -0.31% |
| 16 | -0.33% |
| 17 | -0.35% |
| 18 | -0.37% |
| 19 | -0.39% |
| 20 | -0.41% |
| … | … |
1.12% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.