Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Anau Lakeview Holiday Park & Motels.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Te Anau Lakeview Holiday Park & Motels
Valid Reviews
232 Valid Reviews
The Te Anau Lakeview Holiday Park & Motels experience has a total of 238 reviews. There are 232 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 232 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 89 |
|
38% |
| 9/10 | 76 |
|
33% |
| 8/10 | 39 |
|
17% |
| 7/10 | 18 |
|
8% |
| 6/10 | 4 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 2 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.79% Average
The raw data average (mean) for all the Te Anau Lakeview Holiday Park & Motels valid reviews is 88.79% and is based on 232 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
79 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 232 valid reviews, the experience has 79 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 79 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
28% |
| 9/10 | 28 |
|
35% |
| 8/10 | 19 |
|
24% |
| 7/10 | 8 |
|
10% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.34% Average
The raw data average (mean) for all the Te Anau Lakeview Holiday Park & Motels face-to-face reviews is 87.34% and is based on 79 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.56%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Michelle Smit | 10/10 | 97 days | 100% |
| Zoe Grimshaw | 9/10 | 97 days | 99% |
| Laura | 8/10 | 97 days | 98% |
| Sal | 7/10 | 342 days | 87% |
| Rebecca | 9/10 | 463 days | 87% |
| Marie Perret | 10/10 | 463 days | 88% |
| Dylan | 8/10 | 494 days | 85% |
| Charlie | 9/10 | 494 days | 86% |
| MB | 10/10 | 586 days | 81% |
| Jodie Muller | 9/10 | 586 days | 80% |
| Taylor Russell | 7/10 | 586 days | 75% |
| FitzHanss | 5/10 | 617 days | 60% |
| Ryli West | 7/10 | 617 days | 73% |
| Whitney | 6/10 | 617 days | 68% |
| Matt Olejniczak | 9/10 | 648 days | 76% |
| Gary | 10/10 | 676 days | 74% |
| Jaycee | 9/10 | 707 days | 71% |
| Arie | 9/10 | 707 days | 71% |
| Pierre Marty | 9/10 | 738 days | 69% |
| RR | 10/10 | 738 days | 69% |
| Karen Parker | 9/10 | 799 days | 63% |
| Lara | 10/10 | 799 days | 64% |
| Yuvin | 10/10 | 828 days | 61% |
| Chantal D | 9/10 | 859 days | 58% |
| Hannah and Matthew | 10/10 | 859 days | 58% |
| Catherine | 10/10 | 1133 days | 32% |
| Trina | 10/10 | 1316 days | 20% |
| Tracy W | 10/10 | 1316 days | 20% |
| Ramona | 10/10 | 1378 days | 16% |
| Rory | 10/10 | 1406 days | 15% |
| Michelle | 10/10 | 1468 days | 12% |
| ZMad | 10/10 | 1468 days | 12% |
| Josia | 10/10 | 1468 days | 12% |
| Hamish | 10/10 | 1529 days | 10% |
| David | 10/10 | 1650 days | 7% |
| Maria | 9/10 | 1743 days | 5% |
| Sandra Forstner | 10/10 | 1772 days | 5% |
| Clauds | 9/10 | 1772 days | 5% |
| Melanie | 10/10 | 1802 days | 5% |
| Erica | 9/10 | 1803 days | 5% |
| Fran | 9/10 | 1834 days | 5% |
| Kellen Richter | 9/10 | 1864 days | 5% |
| Susanne | 9/10 | 1864 days | 5% |
| Chris Taesali | 8/10 | 1864 days | 5% |
| Timothy Davies | 10/10 | 1864 days | 5% |
| Elaine | 8/10 | 1924 days | 5% |
| Erin | 7/10 | 1986 days | 4% |
| Matilda | 10/10 | 1986 days | 5% |
| Dominique Q | 10/10 | 2077 days | 5% |
| Taylor | 7/10 | 2078 days | 4% |
| Jmurray | 10/10 | 2109 days | 4% |
| Pat Burns | 8/10 | 2109 days | 4% |
| Peter Lillie | 9/10 | 2109 days | 4% |
| Ruddah | 10/10 | 2168 days | 4% |
| Heather Abbott | 8/10 | 2168 days | 4% |
| JT | 6/10 | 2168 days | 4% |
| An | 7/10 | 2199 days | 4% |
| Matt | 6/10 | 2229 days | 4% |
| James & Kerry | 10/10 | 2229 days | 4% |
| Grizzly Girl | 8/10 | 2260 days | 4% |
| Angela | 9/10 | 2260 days | 4% |
| Rachel | 10/10 | 2289 days | 4% |
| Dory | 9/10 | 2381 days | 4% |
| Candy | 8/10 | 2443 days | 4% |
| Matt | 9/10 | 2443 days | 4% |
| Christina | 9/10 | 2443 days | 4% |
| Nicky Edwards | 8/10 | 2487 days | 4% |
| Yasmin Sabir | 10/10 | 2488 days | 4% |
| UK 50-something couple | 9/10 | 2502 days | 4% |
| Derek Gillard | 10/10 | 2532 days | 4% |
| Victor Hernandez | 3/10 | 2558 days | 2% |
| Laura Meelynn | 10/10 | 2563 days | 4% |
| Nora Tobies | 9/10 | 2569 days | 4% |
| Stacey Cheong | 9/10 | 2598 days | 3% |
| Samantha Brewin | 10/10 | 2605 days | 3% |
| Sandra Jeffers | 7/10 | 2610 days | 3% |
| Phil and Mel Rowson | 9/10 | 2613 days | 3% |
| Detlef Buxmann | 10/10 | 2632 days | 3% |
| Vanessa Stubbs | 9/10 | 2650 days | 3% |
| R R | 10/10 | 2654 days | 3% |
| CARMERS | 10/10 | 2654 days | 3% |
| Aman Yusuf | 10/10 | 2661 days | 3% |
| Nat and Chad | 10/10 | 2670 days | 3% |
| Chloe McKee | 10/10 | 2694 days | 3% |
| Alex Umbers | 9/10 | 2722 days | 3% |
| Joanne Haslam | 10/10 | 2757 days | 3% |
| Sally Caboche | 10/10 | 2777 days | 3% |
| Linda Jones | 10/10 | 2798 days | 3% |
| Louise Russell | 9/10 | 2807 days | 3% |
| Jerry Bart | 10/10 | 2812 days | 3% |
| Grainne Phelan | 9/10 | 2819 days | 3% |
| Paul Morris | 9/10 | 2825 days | 3% |
| Joe Fram | 10/10 | 2827 days | 3% |
| Cathy Mead | 8/10 | 2831 days | 3% |
| Paul Smith | 8/10 | 2838 days | 3% |
| Jason Perks | 9/10 | 2845 days | 3% |
| Erich Brueggermann | 9/10 | 2862 days | 3% |
| Lee Burdett | 10/10 | 2883 days | 3% |
| Roeland Driessen | 10/10 | 2897 days | 3% |
| Rebecca Lindsey | 8/10 | 2897 days | 3% |
| Greg Dylewski | 10/10 | 2905 days | 3% |
| Petr Jesko | 10/10 | 2934 days | 3% |
| Kathryn Meadows | 7/10 | 2959 days | 3% |
| Margo Wiltens | 10/10 | 2982 days | 3% |
| Ana Ciocchini | 10/10 | 3005 days | 3% |
| Rosanne van Dooren | 9/10 | 3009 days | 3% |
| Lyn Pobke | 10/10 | 3121 days | 2% |
| Pamela Hoffman | 8/10 | 3144 days | 2% |
| Diane Klasen | 9/10 | 3149 days | 2% |
| Erin Polcyn Sailer | 9/10 | 3152 days | 2% |
| Heng Sing Teh | 10/10 | 3178 days | 2% |
| Sam Smith-Palomeque | 9/10 | 3190 days | 2% |
| Gloria Berlari | 10/10 | 3208 days | 2% |
| Corina Sima | 10/10 | 3211 days | 2% |
| Chris Kay | 9/10 | 3221 days | 2% |
| Udo Morello | 10/10 | 3223 days | 2% |
| Volker Stroenisch | 10/10 | 3232 days | 2% |
| Laura Daly | 10/10 | 3253 days | 2% |
| Nicole CAirns | 10/10 | 3256 days | 2% |
| James Whitehead | 7/10 | 3266 days | 2% |
| Steve Warren | 10/10 | 3354 days | 2% |
| Cassandra Schreier | 10/10 | 3380 days | 2% |
| Pam Russell | 10/10 | 3386 days | 2% |
| Harriet Bramley | 8/10 | 3388 days | 2% |
| Chris Read | 4/10 | 3513 days | 1% |
| Steffen Paul | 5/10 | 3518 days | 1% |
| Linda Eather | 9/10 | 3529 days | 2% |
| Rachel S | 10/10 | 3538 days | 2% |
| Kurz Werner | 8/10 | 3538 days | 2% |
| Ken | 8/10 | 3560 days | 1% |
| Andrew Cruickshank | 8/10 | 3569 days | 2% |
| Mike Merrick | 9/10 | 3577 days | 2% |
| Averil Brown | 9/10 | 3595 days | 2% |
| Robert Warner | 10/10 | 3597 days | 2% |
| Elles Janssen | 8/10 | 3628 days | 1% |
| Patrick Dezarnaulds | 10/10 | 3638 days | 1% |
| Pia Sander | 9/10 | 3659 days | 1% |
| Gillian Scott | 9/10 | 3933 days | 1% |
| Malcolm & Susan | 9/10 | 3934 days | 1% |
| Brita Topp | 9/10 | 3935 days | 1% |
| Eva-Maria Krueger | 8/10 | 3935 days | 1% |
| Denise Ewbank | 9/10 | 3950 days | 1% |
| Steffen | 7/10 | 3951 days | 1% |
| Lopez Anandine | 9/10 | 3952 days | 1% |
| Sybille Willenbrock | 10/10 | 3957 days | 1% |
| Luca Maria Willensrock | 9/10 | 3957 days | 1% |
| Michael Uebe | 10/10 | 3966 days | 1% |
| Andrea Hiemer | 9/10 | 3970 days | 1% |
| S B | 10/10 | 3976 days | 1% |
| M K | 10/10 | 3976 days | 1% |
| Martin Thibaut | 10/10 | 3986 days | 1% |
| John Davis | 9/10 | 3993 days | 1% |
| Erin Decker | 10/10 | 4025 days | 1% |
| A Farquhar | 10/10 | 4055 days | 1% |
| Ron Stenhouse | 8/10 | 4269 days | 0% |
| Jiri van Straelper | 9/10 | 4287 days | 0% |
| patrick+ katerina | 9/10 | 4300 days | 0% |
| Jonas Schelbert | 8/10 | 4308 days | 0% |
| Veronica and Jordi | 4/10 | 4319 days | 0% |
| doepie277 | 7/10 | 4359 days | 0% |
| Margaret and Derek McNeil | 9/10 | 4375 days | 0% |
| Anja and Katharina | 10/10 | 4399 days | 1% |
| David | 8/10 | 4420 days | 1% |
| Lindsay Berquist | 10/10 | 4603 days | 1% |
| Stephanie Peter | 10/10 | 4652 days | 1% |
| Jill Homewood | 9/10 | 4658 days | 1% |
| Tinne Cis | 8/10 | 4662 days | 1% |
| Les Barnes | 10/10 | 4674 days | 1% |
| Aridne Giraud | 8/10 | 4677 days | 1% |
| Manuela Weber | 9/10 | 4679 days | 1% |
| Peter Aertssen | 7/10 | 4680 days | 1% |
| Horst Langstein | 9/10 | 4687 days | 1% |
| dierikx | 10/10 | 4725 days | 1% |
| lydzb | 10/10 | 4756 days | 1% |
| Martherus | 8/10 | 4763 days | 1% |
| Rus | 9/10 | 4786 days | 1% |
| DJohnson | 9/10 | 4846 days | 1% |
| damaca | 10/10 | 4846 days | 1% |
| Graham Greentree | 10/10 | 5008 days | 1% |
| Leroy Dimitri | 10/10 | 5013 days | 1% |
| Jolien Kruizinga | 9/10 | 5015 days | 1% |
| John Tinus | 8/10 | 5015 days | 1% |
| Tom Bushell | 7/10 | 5015 days | 1% |
| Nathalie | 10/10 | 5015 days | 1% |
| Sandra Milch | 10/10 | 5015 days | 1% |
| Graham Wilson | 9/10 | 5015 days | 1% |
| Laurie Smith | 9/10 | 5022 days | 1% |
| Juerg & Denise Zuesli | 7/10 | 5024 days | 1% |
| Courtney Wood | 8/10 | 5029 days | 1% |
| Elise van Haastert | 9/10 | 5030 days | 1% |
| Geert Van Tittelboom | 8/10 | 5035 days | 1% |
| Matthys Kikke | 8/10 | 5035 days | 1% |
| Bucher Weruer | 10/10 | 5035 days | 1% |
| Alexander & Stephanie | 8/10 | 5036 days | 1% |
| Lauren Pestell | 10/10 | 5038 days | 1% |
| John Price | 9/10 | 5049 days | 1% |
| Derek Archibald | 9/10 | 5052 days | 1% |
| Ellen Thompson | 10/10 | 5054 days | 1% |
| Robin Schomburg | 10/10 | 5056 days | 1% |
| flyfishingbum | 3/10 | 5059 days | 1% |
| dollimyxture | 8/10 | 5090 days | 1% |
| Monica Askew | 9/10 | 5312 days | 1% |
| davidm239 | 8/10 | 5334 days | 1% |
| Jess | 8/10 | 5370 days | 1% |
| Martina Pankova | 10/10 | 5371 days | 1% |
| Corine van Been | 7/10 | 5378 days | 1% |
| Einar | 9/10 | 5384 days | 1% |
| Don & Alice | 9/10 | 5400 days | 1% |
| John Cox | 8/10 | 5402 days | 1% |
| Remko Ebbens | 9/10 | 5409 days | 1% |
| T. Timmers | 9/10 | 5410 days | 1% |
| Jamie | 9/10 | 5416 days | 1% |
| Glenn Williamson | 8/10 | 5417 days | 1% |
| Keith Wilde | 8/10 | 5419 days | 1% |
| Hanz | 9/10 | 5420 days | 1% |
| marcoswi | 10/10 | 5430 days | 1% |
| Jonathan Angela | 7/10 | 5438 days | 1% |
| Chris Bulman | 9/10 | 5497 days | 1% |
| nancyburns | 9/10 | 5516 days | 1% |
| Francesca | 9/10 | 5531 days | 1% |
| DirkGermany | 10/10 | 5724 days | 1% |
| Ger | 10/10 | 5728 days | 1% |
| Philipp | 7/10 | 5730 days | 1% |
| johnst | 10/10 | 5730 days | 1% |
| Rissmann | 8/10 | 5746 days | 1% |
| MarcoJ | 9/10 | 5750 days | 1% |
| CSander | 8/10 | 5762 days | 1% |
| RobC1 | 7/10 | 5765 days | 1% |
| JoT | 9/10 | 5765 days | 1% |
| RobH | 8/10 | 5766 days | 1% |
| Frank | 9/10 | 5773 days | 1% |
| winter_uk | 6/10 | 5773 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Anau Lakeview Holiday Park & Motels experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.42% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Te Anau Lakeview Holiday Park & Motels experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Te Anau Lakeview Holiday Park & Motels experience has been adjusted for 70 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 67 | -1.36% |
| 68 | -1.38% |
| 69 | -1.40% |
| 70 | -1.42% |
| 71 | -1.44% |
| 72 | -1.47% |
| 73 | -1.49% |
| … | … |
Balancing Adjustment
1.43% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.