Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Possum Lodge Motel and Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Possum Lodge Motel and Holiday Park

Valid Reviews

104 Valid Reviews

The Possum Lodge Motel and Holiday Park experience has a total of 108 reviews. There are 104 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 104 valid reviews:

Rating Count Percentage
10/10 31
30%
9/10 36
35%
8/10 19
18%
7/10 12
12%
6/10 1
1%
5/10 0
0%
4/10 1
1%
3/10 3
3%
2/10 0
0%
1/10 1
1%

85.58% Average

The raw data average (mean) for all the Possum Lodge Motel and Holiday Park valid reviews is 85.58% and is based on 104 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

32 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 104 valid reviews, the experience has 32 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 32 face-to-face reviews:

Rating Count Percentage
10/10 6
19%
9/10 10
31%
8/10 11
34%
7/10 4
13%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 1
3%
2/10 0
0%
1/10 0
0%

84.06% Average

The raw data average (mean) for all the Possum Lodge Motel and Holiday Park face-to-face reviews is 84.06% and is based on 32 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

93.07%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Dean 10/10 109 days 100%
Mike Fricker 9/10 231 days 97%
Noah Samel 10/10 231 days 98%
Bob F 9/10 291 days 95%
Bob F 9/10 291 days 95%
Jorian 10/10 291 days 96%
Linda 8/10 322 days 93%
Sina Goetzfried 10/10 353 days 94%
Elena 10/10 353 days 94%
vabene1111 10/10 383 days 92%
Silene.arvinberod@gmail.com 10/10 383 days 92%
Sophie Modra 10/10 444 days 89%
Victoria Palero 10/10 444 days 89%
Susan 9/10 506 days 85%
Emmy 10/10 628 days 78%
Mark Marston 10/10 628 days 78%
小B 9/10 628 days 77%
Steve 9/10 628 days 77%
Sarah Woolley 7/10 656 days 71%
RR 9/10 718 days 70%
Rob J 10/10 718 days 71%
Laura and Baptiste 10/10 779 days 66%
Cheyne 9/10 871 days 56%
Anne S 9/10 993 days 44%
MuzzJudy 1/10 993 days 18%
Julia 10/10 1021 days 42%
Gary and Heather 9/10 1021 days 42%
Scott Lindique 9/10 1052 days 39%
Suzanne 7/10 1297 days 19%
Marcus 10/10 1297 days 21%
Liz 9/10 1539 days 10%
Dulan 7/10 1570 days 8%
Mike Jenkins 10/10 1601 days 8%
Sue Atkinson 7/10 1723 days 5%
Mary Meccage 10/10 1844 days 5%
Robyn F 10/10 1875 days 5%
Joanna 9/10 2058 days 4%
Vicki Hoskinson 8/10 2089 days 4%
Alison Cowie 10/10 2089 days 4%
Jose 8/10 2179 days 4%
Mike78 9/10 2240 days 4%
Philipp Stech 3/10 2442 days 2%
Pauline Challen 10/10 2454 days 4%
Francois Roux 9/10 2460 days 4%
Jack James 7/10 2540 days 3%
Michael Waxman 10/10 2572 days 3%
Alan Coster 9/10 2677 days 3%
Laureen Trainer 7/10 2742 days 3%
Lotta Vuorjoki 9/10 2751 days 3%
Lorenzo Chiaia 8/10 2755 days 3%
Emelie Zonabend König 9/10 2767 days 3%
Mick Williams 8/10 2874 days 3%
Braum Westhof 9/10 2895 days 2%
María del Carmen Escandell 7/10 3116 days 2%
Liz Barnett 9/10 3153 days 2%
Leslie Lindeman 9/10 3159 days 2%
Susan Boyton 8/10 3161 days 2%
Theo van Greuningen 3/10 3171 days 1%
Jo Batt 9/10 3279 days 2%
Sarah Gurney 9/10 3283 days 2%
Fabien Metro 6/10 3401 days 2%
Jason Robus 10/10 3464 days 2%
Linda Eather 9/10 3510 days 2%
ct2034 10/10 3519 days 2%
Andrew Cruickshank 8/10 3550 days 1%
Sebastiaan Kemperman 10/10 3564 days 1%
Logan Leduc 9/10 3646 days 1%
Joanne Robertson 9/10 3647 days 1%
Sidney Stokkers 10/10 3670 days 1%
Anna Grafenstein 9/10 3880 days 1%
Helen McKevitt 8/10 3921 days 1%
F Ballard 10/10 3941 days 1%
catherine welsh 9/10 3974 days 1%
Pete Wilson 9/10 4266 days 0%
Verena 7/10 4271 days 0%
Anja S 8/10 4271 days 0%
Jitka Zenahlikova 8/10 4272 days 0%
J Andrews 4/10 4280 days 0%
Phil & Laura 7/10 4308 days 0%
Jenben 8/10 4400 days 1%
Lyn Deavin 8/10 4657 days 1%
polzeath 9/10 4705 days 1%
Andreas Heyer 10/10 4962 days 1%
Stephen Hunt 9/10 4976 days 1%
Margit and Corein Groenevelt 8/10 4997 days 1%
Ian and Ailsa 8/10 4998 days 1%
Pfleidere 7/10 4998 days 1%
Maike 9/10 4999 days 1%
Kauzta 8/10 4999 days 1%
bryfrance 10/10 5001 days 1%
Ross 3/10 5004 days 0%
Stephen Jones 10/10 5011 days 1%
Echst Daniela 8/10 5034 days 1%
Daniel Dubach 10/10 5039 days 1%
edwardasmith 8/10 5315 days 1%
Lukas Blaauw 8/10 5363 days 1%
Bowness 9/10 5363 days 1%
J Kempeneers 7/10 5390 days 1%
Carl Diehl 9/10 5402 days 1%
Nigel Armstrong 9/10 5415 days 1%
Ruth Kinder 9/10 5496 days 1%
brianp 10/10 5582 days 1%
MrHebbard 7/10 5743 days 1%
MetteK 8/10 5744 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Possum Lodge Motel and Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-1.78% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 44 days. However the Possum Lodge Motel and Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Possum Lodge Motel and Holiday Park experience has been adjusted for 88 days. Adjustments are according to the following table.

Days Adjustment
85 -1.71%
86 -1.73%
87 -1.75%
88 -1.78%
89 -1.80%
90 -1.82%
91 -1.84%

Balancing Adjustment

0.83% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

92%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.