Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Possum Lodge Motel and Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Possum Lodge Motel and Holiday Park
Valid Reviews
106 Valid Reviews
The Possum Lodge Motel and Holiday Park experience has a total of 110 reviews. There are 106 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 106 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 31 |
|
29% |
| 9/10 | 37 |
|
35% |
| 8/10 | 19 |
|
18% |
| 7/10 | 13 |
|
12% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 3 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
85.47% Average
The raw data average (mean) for all the Possum Lodge Motel and Holiday Park valid reviews is 85.47% and is based on 106 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
32 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 106 valid reviews, the experience has 32 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 32 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 6 |
|
19% |
| 9/10 | 10 |
|
31% |
| 8/10 | 11 |
|
34% |
| 7/10 | 4 |
|
13% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.06% Average
The raw data average (mean) for all the Possum Lodge Motel and Holiday Park face-to-face reviews is 84.06% and is based on 32 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
92.13%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Hannah | 7/10 | 21 days | 94% |
| Emily | 9/10 | 21 days | 100% |
| Dean | 10/10 | 143 days | 100% |
| Mike Fricker | 9/10 | 265 days | 96% |
| Noah Samel | 10/10 | 265 days | 97% |
| Bob F | 9/10 | 325 days | 94% |
| Bob F | 9/10 | 325 days | 94% |
| Jorian | 10/10 | 325 days | 95% |
| Linda | 8/10 | 356 days | 92% |
| Sina Goetzfried | 10/10 | 387 days | 92% |
| Elena | 10/10 | 387 days | 92% |
| vabene1111 | 10/10 | 417 days | 91% |
| Silene.arvinberod@gmail.com | 10/10 | 417 days | 91% |
| Sophie Modra | 10/10 | 478 days | 88% |
| Victoria Palero | 10/10 | 478 days | 88% |
| Susan | 9/10 | 540 days | 83% |
| Emmy | 10/10 | 662 days | 76% |
| Mark Marston | 10/10 | 662 days | 76% |
| 小B | 9/10 | 662 days | 75% |
| Steve | 9/10 | 662 days | 75% |
| Sarah Woolley | 7/10 | 690 days | 68% |
| RR | 9/10 | 752 days | 68% |
| Rob J | 10/10 | 752 days | 68% |
| Laura and Baptiste | 10/10 | 813 days | 63% |
| Cheyne | 9/10 | 905 days | 53% |
| Anne S | 9/10 | 1027 days | 41% |
| MuzzJudy | 1/10 | 1027 days | 17% |
| Julia | 10/10 | 1055 days | 39% |
| Gary and Heather | 9/10 | 1055 days | 39% |
| Scott Lindique | 9/10 | 1086 days | 36% |
| Suzanne | 7/10 | 1331 days | 18% |
| Marcus | 10/10 | 1331 days | 19% |
| Liz | 9/10 | 1573 days | 9% |
| Dulan | 7/10 | 1604 days | 7% |
| Mike Jenkins | 10/10 | 1635 days | 7% |
| Sue Atkinson | 7/10 | 1757 days | 5% |
| Mary Meccage | 10/10 | 1878 days | 5% |
| Robyn F | 10/10 | 1909 days | 5% |
| Joanna | 9/10 | 2092 days | 4% |
| Vicki Hoskinson | 8/10 | 2122 days | 4% |
| Alison Cowie | 10/10 | 2122 days | 4% |
| Jose | 8/10 | 2213 days | 4% |
| Mike78 | 9/10 | 2274 days | 4% |
| Philipp Stech | 3/10 | 2476 days | 2% |
| Pauline Challen | 10/10 | 2488 days | 4% |
| Francois Roux | 9/10 | 2494 days | 4% |
| Jack James | 7/10 | 2574 days | 3% |
| Michael Waxman | 10/10 | 2606 days | 3% |
| Alan Coster | 9/10 | 2711 days | 3% |
| Laureen Trainer | 7/10 | 2776 days | 3% |
| Lotta Vuorjoki | 9/10 | 2785 days | 3% |
| Lorenzo Chiaia | 8/10 | 2789 days | 3% |
| Emelie Zonabend König | 9/10 | 2801 days | 3% |
| Mick Williams | 8/10 | 2908 days | 3% |
| Braum Westhof | 9/10 | 2929 days | 2% |
| María del Carmen Escandell | 7/10 | 3150 days | 2% |
| Liz Barnett | 9/10 | 3186 days | 2% |
| Leslie Lindeman | 9/10 | 3193 days | 2% |
| Susan Boyton | 8/10 | 3195 days | 2% |
| Theo van Greuningen | 3/10 | 3205 days | 1% |
| Jo Batt | 9/10 | 3313 days | 2% |
| Sarah Gurney | 9/10 | 3317 days | 2% |
| Fabien Metro | 6/10 | 3435 days | 2% |
| Jason Robus | 10/10 | 3498 days | 2% |
| Linda Eather | 9/10 | 3544 days | 2% |
| ct2034 | 10/10 | 3552 days | 2% |
| Andrew Cruickshank | 8/10 | 3583 days | 1% |
| Sebastiaan Kemperman | 10/10 | 3598 days | 1% |
| Logan Leduc | 9/10 | 3680 days | 1% |
| Joanne Robertson | 9/10 | 3681 days | 1% |
| Sidney Stokkers | 10/10 | 3703 days | 1% |
| Anna Grafenstein | 9/10 | 3914 days | 1% |
| Helen McKevitt | 8/10 | 3955 days | 1% |
| F Ballard | 10/10 | 3975 days | 1% |
| catherine welsh | 9/10 | 4008 days | 1% |
| Pete Wilson | 9/10 | 4300 days | 0% |
| Verena | 7/10 | 4305 days | 0% |
| Anja S | 8/10 | 4305 days | 0% |
| Jitka Zenahlikova | 8/10 | 4306 days | 0% |
| J Andrews | 4/10 | 4314 days | 0% |
| Phil & Laura | 7/10 | 4342 days | 0% |
| Jenben | 8/10 | 4434 days | 1% |
| Lyn Deavin | 8/10 | 4691 days | 1% |
| polzeath | 9/10 | 4739 days | 1% |
| Andreas Heyer | 10/10 | 4996 days | 1% |
| Stephen Hunt | 9/10 | 5010 days | 1% |
| Margit and Corein Groenevelt | 8/10 | 5031 days | 1% |
| Ian and Ailsa | 8/10 | 5032 days | 1% |
| Pfleidere | 7/10 | 5032 days | 1% |
| Maike | 9/10 | 5033 days | 1% |
| Kauzta | 8/10 | 5033 days | 1% |
| bryfrance | 10/10 | 5035 days | 1% |
| Ross | 3/10 | 5038 days | 0% |
| Stephen Jones | 10/10 | 5045 days | 1% |
| Echst Daniela | 8/10 | 5068 days | 1% |
| Daniel Dubach | 10/10 | 5073 days | 1% |
| edwardasmith | 8/10 | 5349 days | 1% |
| Lukas Blaauw | 8/10 | 5397 days | 1% |
| Bowness | 9/10 | 5397 days | 1% |
| J Kempeneers | 7/10 | 5424 days | 1% |
| Carl Diehl | 9/10 | 5436 days | 1% |
| Nigel Armstrong | 9/10 | 5449 days | 1% |
| Ruth Kinder | 9/10 | 5530 days | 1% |
| brianp | 10/10 | 5616 days | 1% |
| MrHebbard | 7/10 | 5777 days | 1% |
| MetteK | 8/10 | 5778 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Possum Lodge Motel and Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.02% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 41 days. However the Possum Lodge Motel and Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Possum Lodge Motel and Holiday Park experience has been adjusted for 1 day. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 0 | -0.00% |
| 1 | -0.02% |
| 2 | -0.04% |
| 3 | -0.06% |
| 4 | -0.08% |
| … | … |
Balancing Adjustment
0.73% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.