Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mt / Mount Aspiring Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mt / Mount Aspiring Holiday Park
Valid Reviews
96 Valid Reviews
The Mt / Mount Aspiring Holiday Park experience has a total of 98 reviews. There are 96 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 96 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 8 |
|
8% |
| 9/10 | 21 |
|
22% |
| 8/10 | 30 |
|
31% |
| 7/10 | 10 |
|
10% |
| 6/10 | 8 |
|
8% |
| 5/10 | 4 |
|
4% |
| 4/10 | 3 |
|
3% |
| 3/10 | 6 |
|
6% |
| 2/10 | 5 |
|
5% |
| 1/10 | 1 |
|
1% |
71.67% Average
The raw data average (mean) for all the Mt / Mount Aspiring Holiday Park valid reviews is 71.67% and is based on 96 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
62 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 96 valid reviews, the experience has 62 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 62 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
8% |
| 9/10 | 17 |
|
27% |
| 8/10 | 23 |
|
37% |
| 7/10 | 5 |
|
8% |
| 6/10 | 4 |
|
6% |
| 5/10 | 2 |
|
3% |
| 4/10 | 2 |
|
3% |
| 3/10 | 2 |
|
3% |
| 2/10 | 2 |
|
3% |
| 1/10 | 0 |
|
0% |
76.45% Average
The raw data average (mean) for all the Mt / Mount Aspiring Holiday Park face-to-face reviews is 76.45% and is based on 62 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
83.46%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Lu | 8/10 | 231 days | 100% |
| Millie | 10/10 | 293 days | 100% |
| Diana Antunez | 8/10 | 354 days | 96% |
| Sue | 10/10 | 537 days | 88% |
| Felix | 9/10 | 627 days | 81% |
| Charlotte Houël | 6/10 | 627 days | 70% |
| Pateke | 6/10 | 1723 days | 5% |
| Phoebe | 8/10 | 1754 days | 5% |
| Johannes | 9/10 | 2029 days | 5% |
| Liz | 8/10 | 2029 days | 5% |
| Flatlanders | 6/10 | 2057 days | 4% |
| Maxime | 8/10 | 2088 days | 5% |
| JT | 8/10 | 2088 days | 5% |
| Mahi | 7/10 | 2119 days | 4% |
| Ray Tombs | 9/10 | 2363 days | 4% |
| Nicky Edwards | 7/10 | 2407 days | 4% |
| Maureen Allouche | 8/10 | 2414 days | 4% |
| Shira LA | 4/10 | 2422 days | 3% |
| Megan Mosto | 3/10 | 2474 days | 2% |
| Paul and Paula | 7/10 | 2489 days | 4% |
| Tammy Schein | 9/10 | 2514 days | 4% |
| Paul Morris | 7/10 | 2745 days | 3% |
| Laura Arbuthnot | 2/10 | 2903 days | 1% |
| Philippa and Adam | 5/10 | 3156 days | 2% |
| Tom Reber | 3/10 | 3324 days | 1% |
| Leah Stewart | 6/10 | 3549 days | 1% |
| Ben Sheridan | 6/10 | 3895 days | 1% |
| Caren van Gastel | 8/10 | 3915 days | 1% |
| Rory Seaton | 9/10 | 3915 days | 1% |
| Yosh Boy | 1/10 | 4067 days | 0% |
| Fred and Carin | 7/10 | 4299 days | 0% |
| Stefan and Brigit and Janek | 8/10 | 4302 days | 0% |
| Alex Laidlaw | 9/10 | 4317 days | 0% |
| Ton Franke | 8/10 | 4326 days | 0% |
| Ryan J | 3/10 | 4401 days | 0% |
| Robin Sable | 9/10 | 4566 days | 1% |
| Margreet Hanemaaijer | 3/10 | 4571 days | 0% |
| Rien | 9/10 | 4577 days | 1% |
| Matthias Angela | 8/10 | 4579 days | 1% |
| DavidT | 7/10 | 4585 days | 1% |
| lmoore | 2/10 | 4585 days | 0% |
| Vlutters | 8/10 | 4590 days | 1% |
| Elke Ingulf | 8/10 | 4594 days | 1% |
| B Sluis | 8/10 | 4594 days | 1% |
| Richard & Jane | 9/10 | 4594 days | 1% |
| Nigel Horrocks | 8/10 | 4595 days | 1% |
| Sabine & Stefan | 4/10 | 4598 days | 1% |
| Randewyk | 9/10 | 4598 days | 1% |
| Gerrit & Martina | 7/10 | 4599 days | 1% |
| Gabriele Wendt | 8/10 | 4599 days | 1% |
| Butz | 10/10 | 4600 days | 1% |
| David & Sue Lokkerbol | 5/10 | 4600 days | 1% |
| joerem | 2/10 | 4614 days | 0% |
| Brock Wagner | 7/10 | 4933 days | 1% |
| Leon van Hengel | 8/10 | 4934 days | 1% |
| Sophia Kelly | 4/10 | 4935 days | 1% |
| John Duffy | 10/10 | 4937 days | 1% |
| Steve & Pearl Baker | 8/10 | 4941 days | 1% |
| Julia | 9/10 | 4941 days | 1% |
| Bill Cutler | 9/10 | 4941 days | 1% |
| Katherine Forward | 8/10 | 4945 days | 1% |
| Gert Vogelaers | 9/10 | 4954 days | 1% |
| James Jackson | 6/10 | 4969 days | 1% |
| Fabian | 6/10 | 4970 days | 1% |
| Robert Cox | 8/10 | 4970 days | 1% |
| Claire Bulmer | 3/10 | 4974 days | 0% |
| Remco Smit | 10/10 | 4975 days | 1% |
| allan12 | 3/10 | 5010 days | 0% |
| Nuro | 8/10 | 5057 days | 1% |
| Pete & Chris | 2/10 | 5241 days | 0% |
| Lomas | 10/10 | 5246 days | 1% |
| maggie Webster | 8/10 | 5302 days | 1% |
| Giaque | 9/10 | 5322 days | 1% |
| Annie | 8/10 | 5338 days | 1% |
| Susan Hitchins | 9/10 | 5340 days | 1% |
| Terry Phillips | 8/10 | 5341 days | 1% |
| Rob Alston | 5/10 | 5344 days | 1% |
| S Luis Van Oler | 9/10 | 5349 days | 1% |
| Astrio Gregersen | 5/10 | 5373 days | 1% |
| gary mitchell | 10/10 | 5406 days | 1% |
| Colin S | 10/10 | 5414 days | 1% |
| Pia | 9/10 | 5417 days | 1% |
| Roma | 8/10 | 5429 days | 1% |
| Nathalie | 2/10 | 5647 days | 0% |
| Silvia Huerlimann | 6/10 | 5650 days | 1% |
| Thomas1646 | 8/10 | 5657 days | 1% |
| JohnN | 8/10 | 5667 days | 1% |
| Hans | 8/10 | 5667 days | 1% |
| Andy Baker | 9/10 | 5670 days | 1% |
| MrHebbard | 9/10 | 5683 days | 1% |
| CarolB | 8/10 | 5684 days | 1% |
| VolkerS | 9/10 | 5684 days | 1% |
| CateNetherlands | 9/10 | 5692 days | 1% |
| Heath | 7/10 | 5695 days | 1% |
| Joery | 8/10 | 5697 days | 1% |
| Ralf | 7/10 | 5749 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mt / Mount Aspiring Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.03% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 75 days. However the Mt / Mount Aspiring Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mt / Mount Aspiring Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -2.98% |
| 198 | -3.00% |
| 199 | -3.01% |
| 200 | -3.03% |
| 201 | -3.04% |
| 202 | -3.06% |
| 203 | -3.07% |
| … | … |
Balancing Adjustment
2.88% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.