Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mt / Mount Aspiring Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mt / Mount Aspiring Holiday Park
Valid Reviews
102 Valid Reviews
The Mt / Mount Aspiring Holiday Park experience has a total of 104 reviews. There are 102 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 102 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
11% |
| 9/10 | 21 |
|
21% |
| 8/10 | 31 |
|
30% |
| 7/10 | 11 |
|
11% |
| 6/10 | 8 |
|
8% |
| 5/10 | 5 |
|
5% |
| 4/10 | 3 |
|
3% |
| 3/10 | 6 |
|
6% |
| 2/10 | 5 |
|
5% |
| 1/10 | 1 |
|
1% |
72.35% Average
The raw data average (mean) for all the Mt / Mount Aspiring Holiday Park valid reviews is 72.35% and is based on 102 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
62 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 102 valid reviews, the experience has 62 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 62 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
8% |
| 9/10 | 17 |
|
27% |
| 8/10 | 23 |
|
37% |
| 7/10 | 5 |
|
8% |
| 6/10 | 4 |
|
6% |
| 5/10 | 2 |
|
3% |
| 4/10 | 2 |
|
3% |
| 3/10 | 2 |
|
3% |
| 2/10 | 2 |
|
3% |
| 1/10 | 0 |
|
0% |
76.45% Average
The raw data average (mean) for all the Mt / Mount Aspiring Holiday Park face-to-face reviews is 76.45% and is based on 62 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
84.29%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Viktoria | 10/10 | 280 days | 100% |
| David | 10/10 | 280 days | 100% |
| C Emes | 10/10 | 308 days | 99% |
| Jessica Heinrich | 5/10 | 308 days | 75% |
| Aaron | 8/10 | 431 days | 92% |
| Laura | 7/10 | 461 days | 86% |
| Lu | 8/10 | 674 days | 76% |
| Millie | 10/10 | 736 days | 72% |
| Diana Antunez | 8/10 | 797 days | 65% |
| Sue | 10/10 | 980 days | 48% |
| Felix | 9/10 | 1070 days | 39% |
| Charlotte Houël | 6/10 | 1070 days | 34% |
| Pateke | 6/10 | 2166 days | 4% |
| Phoebe | 8/10 | 2197 days | 4% |
| Johannes | 9/10 | 2472 days | 4% |
| Liz | 8/10 | 2472 days | 4% |
| Flatlanders | 6/10 | 2500 days | 3% |
| Maxime | 8/10 | 2531 days | 4% |
| JT | 8/10 | 2531 days | 4% |
| Mahi | 7/10 | 2562 days | 3% |
| Ray Tombs | 9/10 | 2806 days | 3% |
| Nicky Edwards | 7/10 | 2850 days | 3% |
| Maureen Allouche | 8/10 | 2857 days | 3% |
| Shira LA | 4/10 | 2865 days | 2% |
| Megan Mosto | 3/10 | 2917 days | 2% |
| Paul and Paula | 7/10 | 2932 days | 3% |
| Tammy Schein | 9/10 | 2956 days | 3% |
| Paul Morris | 7/10 | 3188 days | 2% |
| Laura Arbuthnot | 2/10 | 3346 days | 1% |
| Philippa and Adam | 5/10 | 3599 days | 1% |
| Tom Reber | 3/10 | 3767 days | 1% |
| Leah Stewart | 6/10 | 3992 days | 1% |
| Ben Sheridan | 6/10 | 4338 days | 0% |
| Caren van Gastel | 8/10 | 4358 days | 0% |
| Rory Seaton | 9/10 | 4358 days | 0% |
| Yosh Boy | 1/10 | 4510 days | 0% |
| Fred and Carin | 7/10 | 4742 days | 1% |
| Stefan and Brigit and Janek | 8/10 | 4745 days | 1% |
| Alex Laidlaw | 9/10 | 4760 days | 1% |
| Ton Franke | 8/10 | 4769 days | 1% |
| Ryan J | 3/10 | 4844 days | 1% |
| Robin Sable | 9/10 | 5009 days | 1% |
| Margreet Hanemaaijer | 3/10 | 5014 days | 1% |
| Rien | 9/10 | 5020 days | 1% |
| Matthias Angela | 8/10 | 5022 days | 1% |
| DavidT | 7/10 | 5028 days | 1% |
| lmoore | 2/10 | 5028 days | 0% |
| Vlutters | 8/10 | 5033 days | 1% |
| Elke Ingulf | 8/10 | 5037 days | 1% |
| B Sluis | 8/10 | 5037 days | 1% |
| Richard & Jane | 9/10 | 5037 days | 1% |
| Nigel Horrocks | 8/10 | 5038 days | 1% |
| Sabine & Stefan | 4/10 | 5041 days | 1% |
| Randewyk | 9/10 | 5041 days | 1% |
| Gerrit & Martina | 7/10 | 5042 days | 1% |
| Gabriele Wendt | 8/10 | 5042 days | 1% |
| Butz | 10/10 | 5043 days | 1% |
| David & Sue Lokkerbol | 5/10 | 5043 days | 1% |
| joerem | 2/10 | 5057 days | 0% |
| Brock Wagner | 7/10 | 5376 days | 1% |
| Leon van Hengel | 8/10 | 5377 days | 1% |
| Sophia Kelly | 4/10 | 5378 days | 1% |
| John Duffy | 10/10 | 5380 days | 1% |
| Steve & Pearl Baker | 8/10 | 5384 days | 1% |
| Julia | 9/10 | 5384 days | 1% |
| Bill Cutler | 9/10 | 5384 days | 1% |
| Katherine Forward | 8/10 | 5388 days | 1% |
| Gert Vogelaers | 9/10 | 5397 days | 1% |
| James Jackson | 6/10 | 5412 days | 1% |
| Fabian | 6/10 | 5413 days | 1% |
| Robert Cox | 8/10 | 5413 days | 1% |
| Claire Bulmer | 3/10 | 5417 days | 1% |
| Remco Smit | 10/10 | 5418 days | 1% |
| allan12 | 3/10 | 5453 days | 1% |
| Nuro | 8/10 | 5500 days | 1% |
| Pete & Chris | 2/10 | 5684 days | 0% |
| Lomas | 10/10 | 5689 days | 1% |
| maggie Webster | 8/10 | 5745 days | 1% |
| Giaque | 9/10 | 5765 days | 1% |
| Annie | 8/10 | 5781 days | 1% |
| Susan Hitchins | 9/10 | 5783 days | 1% |
| Terry Phillips | 8/10 | 5784 days | 1% |
| Rob Alston | 5/10 | 5787 days | 1% |
| S Luis Van Oler | 9/10 | 5792 days | 1% |
| Astrio Gregersen | 5/10 | 5816 days | 1% |
| gary mitchell | 10/10 | 5849 days | 1% |
| Colin S | 10/10 | 5857 days | 1% |
| Pia | 9/10 | 5860 days | 1% |
| Roma | 8/10 | 5872 days | 1% |
| Nathalie | 2/10 | 6090 days | 0% |
| Silvia Huerlimann | 6/10 | 6093 days | 1% |
| Thomas1646 | 8/10 | 6100 days | 1% |
| JohnN | 8/10 | 6110 days | 1% |
| Hans | 8/10 | 6110 days | 1% |
| Andy Baker | 9/10 | 6113 days | 1% |
| MrHebbard | 9/10 | 6126 days | 1% |
| CarolB | 8/10 | 6127 days | 1% |
| VolkerS | 9/10 | 6127 days | 1% |
| CateNetherlands | 9/10 | 6135 days | 1% |
| Heath | 7/10 | 6138 days | 1% |
| Joery | 8/10 | 6140 days | 1% |
| Ralf | 7/10 | 6192 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mt / Mount Aspiring Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.07% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Mt / Mount Aspiring Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mt / Mount Aspiring Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
Balancing Adjustment
2.94% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.