Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mt / Mount Aspiring Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
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Mt / Mount Aspiring Holiday Park
Valid Reviews
101 Valid Reviews
The Mt / Mount Aspiring Holiday Park experience has a total of 103 reviews. There are 101 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 101 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 10 |
|
10% |
| 9/10 | 21 |
|
21% |
| 8/10 | 31 |
|
31% |
| 7/10 | 11 |
|
11% |
| 6/10 | 8 |
|
8% |
| 5/10 | 5 |
|
5% |
| 4/10 | 3 |
|
3% |
| 3/10 | 6 |
|
6% |
| 2/10 | 5 |
|
5% |
| 1/10 | 1 |
|
1% |
72.08% Average
The raw data average (mean) for all the Mt / Mount Aspiring Holiday Park valid reviews is 72.08% and is based on 101 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
62 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 101 valid reviews, the experience has 62 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 62 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
8% |
| 9/10 | 17 |
|
27% |
| 8/10 | 23 |
|
37% |
| 7/10 | 5 |
|
8% |
| 6/10 | 4 |
|
6% |
| 5/10 | 2 |
|
3% |
| 4/10 | 2 |
|
3% |
| 3/10 | 2 |
|
3% |
| 2/10 | 2 |
|
3% |
| 1/10 | 0 |
|
0% |
76.45% Average
The raw data average (mean) for all the Mt / Mount Aspiring Holiday Park face-to-face reviews is 76.45% and is based on 62 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.70%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Viktoria | 10/10 | 24 days | 100% |
| C Emes | 10/10 | 52 days | 100% |
| Jessica Heinrich | 5/10 | 52 days | 76% |
| Aaron | 8/10 | 175 days | 96% |
| Laura | 7/10 | 205 days | 91% |
| Lu | 8/10 | 418 days | 88% |
| Millie | 10/10 | 480 days | 87% |
| Diana Antunez | 8/10 | 541 days | 82% |
| Sue | 10/10 | 724 days | 70% |
| Felix | 9/10 | 814 days | 62% |
| Charlotte Houël | 6/10 | 814 days | 54% |
| Pateke | 6/10 | 1910 days | 4% |
| Phoebe | 8/10 | 1941 days | 5% |
| Johannes | 9/10 | 2216 days | 4% |
| Liz | 8/10 | 2216 days | 4% |
| Flatlanders | 6/10 | 2244 days | 4% |
| Maxime | 8/10 | 2275 days | 4% |
| JT | 8/10 | 2275 days | 4% |
| Mahi | 7/10 | 2306 days | 4% |
| Ray Tombs | 9/10 | 2550 days | 3% |
| Nicky Edwards | 7/10 | 2594 days | 3% |
| Maureen Allouche | 8/10 | 2601 days | 3% |
| Shira LA | 4/10 | 2609 days | 2% |
| Megan Mosto | 3/10 | 2661 days | 2% |
| Paul and Paula | 7/10 | 2676 days | 3% |
| Tammy Schein | 9/10 | 2701 days | 3% |
| Paul Morris | 7/10 | 2932 days | 3% |
| Laura Arbuthnot | 2/10 | 3090 days | 1% |
| Philippa and Adam | 5/10 | 3343 days | 1% |
| Tom Reber | 3/10 | 3511 days | 1% |
| Leah Stewart | 6/10 | 3736 days | 1% |
| Ben Sheridan | 6/10 | 4082 days | 0% |
| Caren van Gastel | 8/10 | 4102 days | 0% |
| Rory Seaton | 9/10 | 4102 days | 0% |
| Yosh Boy | 1/10 | 4254 days | 0% |
| Fred and Carin | 7/10 | 4486 days | 1% |
| Stefan and Brigit and Janek | 8/10 | 4489 days | 1% |
| Alex Laidlaw | 9/10 | 4504 days | 1% |
| Ton Franke | 8/10 | 4513 days | 1% |
| Ryan J | 3/10 | 4588 days | 0% |
| Robin Sable | 9/10 | 4753 days | 1% |
| Margreet Hanemaaijer | 3/10 | 4758 days | 0% |
| Rien | 9/10 | 4764 days | 1% |
| Matthias Angela | 8/10 | 4766 days | 1% |
| DavidT | 7/10 | 4772 days | 1% |
| lmoore | 2/10 | 4772 days | 0% |
| Vlutters | 8/10 | 4777 days | 1% |
| Elke Ingulf | 8/10 | 4781 days | 1% |
| B Sluis | 8/10 | 4781 days | 1% |
| Richard & Jane | 9/10 | 4781 days | 1% |
| Nigel Horrocks | 8/10 | 4782 days | 1% |
| Sabine & Stefan | 4/10 | 4785 days | 1% |
| Randewyk | 9/10 | 4785 days | 1% |
| Gerrit & Martina | 7/10 | 4786 days | 1% |
| Gabriele Wendt | 8/10 | 4786 days | 1% |
| Butz | 10/10 | 4787 days | 1% |
| David & Sue Lokkerbol | 5/10 | 4787 days | 1% |
| joerem | 2/10 | 4801 days | 0% |
| Brock Wagner | 7/10 | 5120 days | 1% |
| Leon van Hengel | 8/10 | 5121 days | 1% |
| Sophia Kelly | 4/10 | 5122 days | 1% |
| John Duffy | 10/10 | 5124 days | 1% |
| Steve & Pearl Baker | 8/10 | 5128 days | 1% |
| Julia | 9/10 | 5128 days | 1% |
| Bill Cutler | 9/10 | 5128 days | 1% |
| Katherine Forward | 8/10 | 5132 days | 1% |
| Gert Vogelaers | 9/10 | 5141 days | 1% |
| James Jackson | 6/10 | 5156 days | 1% |
| Fabian | 6/10 | 5157 days | 1% |
| Robert Cox | 8/10 | 5157 days | 1% |
| Claire Bulmer | 3/10 | 5161 days | 0% |
| Remco Smit | 10/10 | 5162 days | 1% |
| allan12 | 3/10 | 5197 days | 0% |
| Nuro | 8/10 | 5244 days | 1% |
| Pete & Chris | 2/10 | 5428 days | 0% |
| Lomas | 10/10 | 5433 days | 1% |
| maggie Webster | 8/10 | 5489 days | 1% |
| Giaque | 9/10 | 5509 days | 1% |
| Annie | 8/10 | 5525 days | 1% |
| Susan Hitchins | 9/10 | 5527 days | 1% |
| Terry Phillips | 8/10 | 5528 days | 1% |
| Rob Alston | 5/10 | 5531 days | 1% |
| S Luis Van Oler | 9/10 | 5536 days | 1% |
| Astrio Gregersen | 5/10 | 5560 days | 1% |
| gary mitchell | 10/10 | 5593 days | 1% |
| Colin S | 10/10 | 5601 days | 1% |
| Pia | 9/10 | 5604 days | 1% |
| Roma | 8/10 | 5616 days | 1% |
| Nathalie | 2/10 | 5834 days | 0% |
| Silvia Huerlimann | 6/10 | 5837 days | 1% |
| Thomas1646 | 8/10 | 5844 days | 1% |
| JohnN | 8/10 | 5854 days | 1% |
| Hans | 8/10 | 5854 days | 1% |
| Andy Baker | 9/10 | 5857 days | 1% |
| MrHebbard | 9/10 | 5870 days | 1% |
| CarolB | 8/10 | 5871 days | 1% |
| VolkerS | 9/10 | 5871 days | 1% |
| CateNetherlands | 9/10 | 5879 days | 1% |
| Heath | 7/10 | 5882 days | 1% |
| Joery | 8/10 | 5884 days | 1% |
| Ralf | 7/10 | 5936 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Mt / Mount Aspiring Holiday Park does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
2.32% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.