Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mt / Mount Aspiring Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mt / Mount Aspiring Holiday Park
Valid Reviews
98 Valid Reviews
The Mt / Mount Aspiring Holiday Park experience has a total of 100 reviews. There are 98 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 98 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 8 |
|
8% |
| 9/10 | 21 |
|
21% |
| 8/10 | 31 |
|
32% |
| 7/10 | 11 |
|
11% |
| 6/10 | 8 |
|
8% |
| 5/10 | 4 |
|
4% |
| 4/10 | 3 |
|
3% |
| 3/10 | 6 |
|
6% |
| 2/10 | 5 |
|
5% |
| 1/10 | 1 |
|
1% |
71.73% Average
The raw data average (mean) for all the Mt / Mount Aspiring Holiday Park valid reviews is 71.73% and is based on 98 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
62 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 98 valid reviews, the experience has 62 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 62 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
8% |
| 9/10 | 17 |
|
27% |
| 8/10 | 23 |
|
37% |
| 7/10 | 5 |
|
8% |
| 6/10 | 4 |
|
6% |
| 5/10 | 2 |
|
3% |
| 4/10 | 2 |
|
3% |
| 3/10 | 2 |
|
3% |
| 2/10 | 2 |
|
3% |
| 1/10 | 0 |
|
0% |
76.45% Average
The raw data average (mean) for all the Mt / Mount Aspiring Holiday Park face-to-face reviews is 76.45% and is based on 62 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.48%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Aaron | 8/10 | 82 days | 100% |
| Laura | 7/10 | 112 days | 95% |
| Lu | 8/10 | 325 days | 94% |
| Millie | 10/10 | 387 days | 94% |
| Diana Antunez | 8/10 | 448 days | 89% |
| Sue | 10/10 | 631 days | 79% |
| Felix | 9/10 | 721 days | 71% |
| Charlotte Houël | 6/10 | 721 days | 62% |
| Pateke | 6/10 | 1817 days | 4% |
| Phoebe | 8/10 | 1848 days | 5% |
| Johannes | 9/10 | 2123 days | 4% |
| Liz | 8/10 | 2123 days | 4% |
| Flatlanders | 6/10 | 2151 days | 4% |
| Maxime | 8/10 | 2182 days | 4% |
| JT | 8/10 | 2182 days | 4% |
| Mahi | 7/10 | 2213 days | 4% |
| Ray Tombs | 9/10 | 2457 days | 4% |
| Nicky Edwards | 7/10 | 2501 days | 3% |
| Maureen Allouche | 8/10 | 2508 days | 4% |
| Shira LA | 4/10 | 2516 days | 2% |
| Megan Mosto | 3/10 | 2568 days | 2% |
| Paul and Paula | 7/10 | 2583 days | 3% |
| Tammy Schein | 9/10 | 2607 days | 3% |
| Paul Morris | 7/10 | 2839 days | 3% |
| Laura Arbuthnot | 2/10 | 2997 days | 1% |
| Philippa and Adam | 5/10 | 3250 days | 2% |
| Tom Reber | 3/10 | 3418 days | 1% |
| Leah Stewart | 6/10 | 3643 days | 1% |
| Ben Sheridan | 6/10 | 3989 days | 0% |
| Caren van Gastel | 8/10 | 4009 days | 1% |
| Rory Seaton | 9/10 | 4009 days | 1% |
| Yosh Boy | 1/10 | 4161 days | 0% |
| Fred and Carin | 7/10 | 4393 days | 1% |
| Stefan and Brigit and Janek | 8/10 | 4396 days | 1% |
| Alex Laidlaw | 9/10 | 4411 days | 1% |
| Ton Franke | 8/10 | 4420 days | 1% |
| Ryan J | 3/10 | 4495 days | 0% |
| Robin Sable | 9/10 | 4660 days | 1% |
| Margreet Hanemaaijer | 3/10 | 4665 days | 0% |
| Rien | 9/10 | 4671 days | 1% |
| Matthias Angela | 8/10 | 4673 days | 1% |
| DavidT | 7/10 | 4679 days | 1% |
| lmoore | 2/10 | 4679 days | 0% |
| Vlutters | 8/10 | 4684 days | 1% |
| Elke Ingulf | 8/10 | 4688 days | 1% |
| B Sluis | 8/10 | 4688 days | 1% |
| Richard & Jane | 9/10 | 4688 days | 1% |
| Nigel Horrocks | 8/10 | 4689 days | 1% |
| Sabine & Stefan | 4/10 | 4692 days | 0% |
| Randewyk | 9/10 | 4692 days | 1% |
| Gerrit & Martina | 7/10 | 4693 days | 1% |
| Gabriele Wendt | 8/10 | 4693 days | 1% |
| Butz | 10/10 | 4694 days | 1% |
| David & Sue Lokkerbol | 5/10 | 4694 days | 1% |
| joerem | 2/10 | 4708 days | 0% |
| Brock Wagner | 7/10 | 5027 days | 1% |
| Leon van Hengel | 8/10 | 5028 days | 1% |
| Sophia Kelly | 4/10 | 5029 days | 0% |
| John Duffy | 10/10 | 5031 days | 1% |
| Steve & Pearl Baker | 8/10 | 5035 days | 1% |
| Julia | 9/10 | 5035 days | 1% |
| Bill Cutler | 9/10 | 5035 days | 1% |
| Katherine Forward | 8/10 | 5039 days | 1% |
| Gert Vogelaers | 9/10 | 5048 days | 1% |
| James Jackson | 6/10 | 5063 days | 1% |
| Fabian | 6/10 | 5064 days | 1% |
| Robert Cox | 8/10 | 5064 days | 1% |
| Claire Bulmer | 3/10 | 5068 days | 0% |
| Remco Smit | 10/10 | 5069 days | 1% |
| allan12 | 3/10 | 5104 days | 0% |
| Nuro | 8/10 | 5151 days | 1% |
| Pete & Chris | 2/10 | 5335 days | 0% |
| Lomas | 10/10 | 5340 days | 1% |
| maggie Webster | 8/10 | 5396 days | 1% |
| Giaque | 9/10 | 5416 days | 1% |
| Annie | 8/10 | 5432 days | 1% |
| Susan Hitchins | 9/10 | 5434 days | 1% |
| Terry Phillips | 8/10 | 5435 days | 1% |
| Rob Alston | 5/10 | 5438 days | 1% |
| S Luis Van Oler | 9/10 | 5443 days | 1% |
| Astrio Gregersen | 5/10 | 5467 days | 1% |
| gary mitchell | 10/10 | 5500 days | 1% |
| Colin S | 10/10 | 5508 days | 1% |
| Pia | 9/10 | 5511 days | 1% |
| Roma | 8/10 | 5523 days | 1% |
| Nathalie | 2/10 | 5741 days | 0% |
| Silvia Huerlimann | 6/10 | 5744 days | 1% |
| Thomas1646 | 8/10 | 5751 days | 1% |
| JohnN | 8/10 | 5761 days | 1% |
| Hans | 8/10 | 5761 days | 1% |
| Andy Baker | 9/10 | 5764 days | 1% |
| MrHebbard | 9/10 | 5777 days | 1% |
| CarolB | 8/10 | 5778 days | 1% |
| VolkerS | 9/10 | 5778 days | 1% |
| CateNetherlands | 9/10 | 5786 days | 1% |
| Heath | 7/10 | 5789 days | 1% |
| Joery | 8/10 | 5791 days | 1% |
| Ralf | 7/10 | 5843 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mt / Mount Aspiring Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.33% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 41 days. However the Mt / Mount Aspiring Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mt / Mount Aspiring Holiday Park experience has been adjusted for 66 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 63 | -1.27% |
| 64 | -1.29% |
| 65 | -1.31% |
| 66 | -1.33% |
| 67 | -1.35% |
| 68 | -1.37% |
| 69 | -1.39% |
| … | … |
Balancing Adjustment
2.95% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.