Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Lake Outlet Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

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Cymen Crick's avatar

Cymen Crick

Rankers Owner

Lake Outlet Holiday Park

Valid Reviews

163 Valid Reviews

The Lake Outlet Holiday Park experience has a total of 166 reviews. There are 163 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 163 valid reviews:

Rating Count Percentage
10/10 43
26%
9/10 47
29%
8/10 41
25%
7/10 18
11%
6/10 7
4%
5/10 2
1%
4/10 2
1%
3/10 2
1%
2/10 1
1%
1/10 0
0%

84.36% Average

The raw data average (mean) for all the Lake Outlet Holiday Park valid reviews is 84.36% and is based on 163 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

55 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 163 valid reviews, the experience has 55 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 55 face-to-face reviews:

Rating Count Percentage
10/10 12
22%
9/10 17
31%
8/10 19
35%
7/10 6
11%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 1
2%
1/10 0
0%

85.27% Average

The raw data average (mean) for all the Lake Outlet Holiday Park face-to-face reviews is 85.27% and is based on 55 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

80.34%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Kadir 10/10 15 days 100%
Rey Salatandol 3/10 77 days 54%
Unhappy camper 5/10 321 days 72%
Steve 7/10 381 days 85%
Cathrine 4/10 412 days 59%
Katy 10/10 412 days 90%
Courtney Gearhart 10/10 746 days 68%
Lauren 10/10 746 days 68%
Anita James 10/10 1295 days 21%
Antoine 9/10 1507 days 11%
Nadia McKay 10/10 1599 days 8%
Nickimay 9/10 1599 days 8%
Vis 10/10 1660 days 7%
Lukas 9/10 1842 days 5%
Chris 9/10 1873 days 5%
Marjolein 10/10 1904 days 5%
Brooke 6/10 1904 days 4%
Tilly Watermeyer 6/10 1904 days 4%
K&KRahimi 10/10 1934 days 5%
Kiwi 7/10 2238 days 4%
taela_phillips@hotmail.com 6/10 2238 days 4%
Liz 9/10 2238 days 4%
Samantha H. 9/10 2269 days 4%
Jolanda 10/10 2330 days 4%
Kenza 8/10 2330 days 4%
Annika Schmitt 5/10 2544 days 3%
S Weslake 8/10 2544 days 4%
Clara Rawlings 10/10 2560 days 4%
Manon Moreno 2/10 2594 days 1%
Tay Dao Han 8/10 2617 days 3%
Paul and Paula 9/10 2639 days 3%
Grainne Phelan 6/10 2889 days 3%
Nikolaj Lambertsen 10/10 2906 days 3%
Kerry Lee 9/10 2908 days 3%
Nikki K 10/10 2909 days 3%
Jason Perks 9/10 2915 days 3%
Joe Hopkins 6/10 2966 days 2%
Roeland Driessen 8/10 2968 days 3%
Rebecca Lindsey 7/10 2968 days 3%
Martine Baars 8/10 2972 days 3%
Daniel Bross 9/10 3010 days 3%
Liam Stace 7/10 3029 days 2%
Joanne Woo 7/10 3029 days 2%
Michelle Klein 9/10 3060 days 3%
Sachiko 7/10 3103 days 2%
Stuart Jeffrey 8/10 3121 days 2%
Abigail Ang 9/10 3182 days 2%
Andrik 7/10 3240 days 2%
Kristine Hornblow 9/10 3243 days 2%
David Elliott 7/10 3243 days 2%
Christian Gosslar 8/10 3243 days 2%
Sharon 7/10 3255 days 2%
jay 9/10 3274 days 2%
Estelle Daniel 8/10 3276 days 2%
Gilles Andrieu 7/10 3284 days 2%
Blake Boles 10/10 3303 days 2%
Jacqui Hutchins 10/10 3313 days 2%
Glinys Weller 7/10 3320 days 2%
Jennifer Northey 8/10 3334 days 2%
Charlotte Demasieres 8/10 3334 days 2%
Rujing Lu 8/10 3334 days 2%
Christy Stead 9/10 3336 days 2%
Richard Kirby 9/10 3365 days 2%
Chiara Leto 9/10 3365 days 2%
Michael 9/10 3399 days 2%
Karmen Bond 10/10 3423 days 2%
Raj chittoo 9/10 3426 days 2%
Aaron Soh 8/10 3438 days 2%
Pamela Ide 10/10 3456 days 2%
Ceri Davies 10/10 3471 days 2%
Yvonne Wu 8/10 3579 days 2%
Chris Read 8/10 3584 days 2%
Tomáš Bžatek 6/10 3610 days 1%
Christop Grepper 8/10 3627 days 1%
Regula Hammer 8/10 3627 days 1%
Julia 8/10 3640 days 1%
Christine Andersen 10/10 3640 days 1%
Averil Brown 9/10 3665 days 1%
Helen P 10/10 3680 days 1%
Rebecca Weight 9/10 3691 days 1%
Steve 9/10 3698 days 1%
Ang and Scott Jermyn 7/10 3699 days 1%
Tanneke Lyppens 10/10 3705 days 1%
Sidney Stokkers 8/10 3760 days 1%
Cynthia Campbell 10/10 3913 days 1%
Lindsay Berquist 8/10 3944 days 1%
Gillian Scott 9/10 4003 days 1%
Jason MacLeod 9/10 4005 days 1%
Brita Topp 9/10 4005 days 1%
Eva-Maria Krueger 8/10 4005 days 1%
Henrik Suefke 10/10 4027 days 1%
Julia Kallenbach 10/10 4050 days 1%
Flo Sexton 10/10 4063 days 1%
Gill Odell 9/10 4064 days 1%
Sharon Liberman 10/10 4064 days 1%
K. H. 10/10 4095 days 1%
Jonathan 8/10 4156 days 0%
Stefan B 10/10 4278 days 0%
MadeinNewZealand 10/10 4309 days 0%
M Morgan 6/10 4339 days 0%
Lea Scheuvens 9/10 4360 days 0%
Toomas Viilus 7/10 4366 days 0%
Maarja 8/10 4366 days 0%
Chantal Mortel 8/10 4375 days 0%
Petterogmona 9/10 4429 days 1%
rich kiimmii 9/10 4429 days 1%
Barbara Lee 4/10 4429 days 1%
vtjm 9/10 4429 days 1%
Tane Brown 9/10 4429 days 1%
Ted Pointing 8/10 4429 days 1%
Marjo Cousijn 9/10 4477 days 1%
timbo81 10/10 4521 days 1%
suzan107 10/10 4704 days 1%
Dovis Heinemann 10/10 4719 days 1%
sidcupjon 8/10 4735 days 1%
Mike & Julia Stone 9/10 4740 days 1%
John Hughes 7/10 4756 days 1%
Des & Ann Bidwell 7/10 4759 days 1%
Carel 7/10 4761 days 1%
Josh 9/10 4838 days 1%
bushman 3/10 4856 days 1%
Ken Talan 10/10 5066 days 1%
cassie 10/10 5070 days 1%
Sebastian Wiesinger 10/10 5081 days 1%
Helen Evans 9/10 5084 days 1%
Oppenoorth 9/10 5089 days 1%
Michael Long 9/10 5094 days 1%
henriket 10/10 5095 days 1%
Laurent Michon 9/10 5099 days 1%
Simon Vickers 9/10 5100 days 1%
Ini & Cees 8/10 5103 days 1%
Cesar 8/10 5106 days 1%
Jennie McIver 10/10 5116 days 1%
Rolf Homeyer 8/10 5120 days 1%
Echst Daniela 10/10 5124 days 1%
MrsB 10/10 5129 days 1%
chrissie2011 10/10 5160 days 1%
Chris 8/10 5379 days 1%
Sabine 8/10 5379 days 1%
rinusm 8/10 5402 days 1%
saraswitzer 9/10 5435 days 1%
Peter G 8/10 5460 days 1%
Chris Helms 8/10 5460 days 1%
Tony Geens 8/10 5467 days 1%
Kaddi & Grego 8/10 5467 days 1%
Nicky and Andy Prescott 8/10 5468 days 1%
Matthiis & Femke 7/10 5473 days 1%
Thirza & Roeland 9/10 5473 days 1%
M Sicard 9/10 5476 days 1%
Mathias 10/10 5481 days 1%
Jamie 8/10 5486 days 1%
Bouwma 8/10 5487 days 1%
Paul 9/10 5490 days 1%
Pauline Morritt 8/10 5492 days 1%
Stephanie K 9/10 5507 days 1%
Conor Coyle 7/10 5511 days 1%
chumfft 8/10 5525 days 1%
martinab 10/10 5540 days 1%
Alan Riley 9/10 5568 days 1%
Ann Riley 10/10 5568 days 1%
NicolaW 9/10 5792 days 1%
Philipp 9/10 5800 days 1%
Heide 8/10 5803 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Lake Outlet Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.23% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 52 days. However the Lake Outlet Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Lake Outlet Holiday Park experience has been adjusted for 11 days. Adjustments are according to the following table.

Days Adjustment
8 -0.17%
9 -0.19%
10 -0.21%
11 -0.23%
12 -0.25%
13 -0.27%
14 -0.29%

Balancing Adjustment

2.96% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

83%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.