Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hampshire Holiday Park Wanaka.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hampshire Holiday Park Wanaka
Valid Reviews
154 Valid Reviews
The Hampshire Holiday Park Wanaka experience has a total of 159 reviews. There are 154 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 154 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 25 |
|
16% |
| 9/10 | 30 |
|
19% |
| 8/10 | 36 |
|
23% |
| 7/10 | 19 |
|
12% |
| 6/10 | 20 |
|
13% |
| 5/10 | 13 |
|
8% |
| 4/10 | 4 |
|
3% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 4 |
|
3% |
74.94% Average
The raw data average (mean) for all the Hampshire Holiday Park Wanaka valid reviews is 74.94% and is based on 154 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
34 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 154 valid reviews, the experience has 34 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 34 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
6% |
| 9/10 | 3 |
|
9% |
| 8/10 | 7 |
|
21% |
| 7/10 | 2 |
|
6% |
| 6/10 | 7 |
|
21% |
| 5/10 | 7 |
|
21% |
| 4/10 | 2 |
|
6% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
3% |
| 1/10 | 3 |
|
9% |
60.88% Average
The raw data average (mean) for all the Hampshire Holiday Park Wanaka face-to-face reviews is 60.88% and is based on 34 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.25%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Clement | 9/10 | 37 days | 100% |
| Vera | 9/10 | 129 days | 99% |
| Rory M | 8/10 | 129 days | 98% |
| Rich | 9/10 | 190 days | 98% |
| BP | 10/10 | 221 days | 98% |
| Shaun | 8/10 | 371 days | 91% |
| Thom S | 8/10 | 402 days | 90% |
| Diane n Dave | 10/10 | 402 days | 92% |
| Lynda k | 8/10 | 402 days | 90% |
| Anne | 6/10 | 402 days | 79% |
| Dean | 10/10 | 555 days | 83% |
| Mike Fricker | 9/10 | 677 days | 74% |
| Hannah | 10/10 | 677 days | 75% |
| Jorian | 6/10 | 708 days | 62% |
| Lou | 10/10 | 737 days | 70% |
| Tal Tal | 10/10 | 768 days | 67% |
| Donna Harbidge | 9/10 | 890 days | 55% |
| Charlie | 9/10 | 921 days | 52% |
| Henry | 9/10 | 952 days | 48% |
| Amy Catley | 6/10 | 1013 days | 37% |
| FitzHanss | 10/10 | 1074 days | 38% |
| Lieke | 4/10 | 1102 days | 23% |
| Ju | 4/10 | 1102 days | 23% |
| Alexandra | 9/10 | 1133 days | 32% |
| Aiden | 6/10 | 1133 days | 28% |
| Julia | 9/10 | 1133 days | 32% |
| RR | 9/10 | 1164 days | 30% |
| Sophie | 8/10 | 1164 days | 30% |
| Amel | 10/10 | 1164 days | 30% |
| Julia | 9/10 | 1164 days | 30% |
| Evan | 8/10 | 1194 days | 27% |
| Marcus | 3/10 | 1194 days | 15% |
| Rebecca Woodbridge | 8/10 | 1194 days | 27% |
| Eoin from Ireland | 10/10 | 1225 days | 26% |
| Hannah and Matthew | 7/10 | 1286 days | 20% |
| Justin | 10/10 | 1498 days | 11% |
| Wayne | 10/10 | 1590 days | 8% |
| Karthik | 10/10 | 1773 days | 5% |
| Thomas neil | 9/10 | 1804 days | 5% |
| Ange | 10/10 | 1863 days | 5% |
| Rach | 8/10 | 1924 days | 5% |
| Grace | 10/10 | 1924 days | 5% |
| JS | 8/10 | 1985 days | 5% |
| Jed Barnett | 10/10 | 2198 days | 4% |
| Clauds | 9/10 | 2198 days | 4% |
| Amanda | 8/10 | 2229 days | 4% |
| Fran | 9/10 | 2260 days | 4% |
| Sheri | 10/10 | 2290 days | 4% |
| Linda QLD | 9/10 | 2443 days | 4% |
| Lisanne | 7/10 | 2504 days | 3% |
| Beth | 9/10 | 2535 days | 4% |
| John | 3/10 | 2535 days | 2% |
| Michi | 9/10 | 2535 days | 4% |
| Jacqui | 8/10 | 2594 days | 3% |
| Inna | 10/10 | 2594 days | 3% |
| Tac | 9/10 | 2594 days | 3% |
| Anwang | 7/10 | 2625 days | 3% |
| Juraj | 7/10 | 2625 days | 3% |
| Kelsie | 9/10 | 2655 days | 3% |
| Nifty | 8/10 | 2655 days | 3% |
| Violet Murphy | 5/10 | 2686 days | 2% |
| Philip Page | 7/10 | 2686 days | 3% |
| Mike Fricker | 9/10 | 2686 days | 3% |
| Adva Cohen | 1/10 | 2716 days | 1% |
| Rachel | 8/10 | 2716 days | 3% |
| Holly Bartholomew | 7/10 | 2716 days | 3% |
| Cassie | 8/10 | 2716 days | 3% |
| Andres | 10/10 | 2747 days | 3% |
| Abu Samah Harun | 10/10 | 2778 days | 3% |
| Bex & Jake | 9/10 | 2839 days | 3% |
| Nathaniel Bond | 9/10 | 2898 days | 2% |
| Nicky Edwards | 9/10 | 2913 days | 3% |
| Hanneke van Dijk | 6/10 | 2933 days | 2% |
| Rogier van de Wiel | 8/10 | 2939 days | 3% |
| Helen Bond | 10/10 | 2959 days | 3% |
| Leong Mee Yee | 8/10 | 2961 days | 3% |
| Meijerelske | 9/10 | 2965 days | 3% |
| Laura Meelynn | 8/10 | 2989 days | 3% |
| Joe Trigg | 8/10 | 3031 days | 3% |
| Jenna Neivandt | 10/10 | 3071 days | 3% |
| Jozef Pinkerton | 6/10 | 3071 days | 2% |
| c mccabe | 8/10 | 3103 days | 2% |
| Chloe Watson | 8/10 | 3136 days | 2% |
| Duncan | 7/10 | 3188 days | 2% |
| Marc Lambert | 5/10 | 3240 days | 2% |
| Renard D | 5/10 | 3268 days | 2% |
| Daniel Andersson | 8/10 | 3292 days | 2% |
| Victoria Strong | 8/10 | 3322 days | 2% |
| David Townsend | 6/10 | 3373 days | 2% |
| Alicia McCormick | 6/10 | 3499 days | 1% |
| W Donovan | 8/10 | 3575 days | 1% |
| Wayne Jeskie | 5/10 | 3586 days | 1% |
| phillip dudman | 7/10 | 3586 days | 1% |
| Sara Dimnik | 7/10 | 3612 days | 1% |
| Sean Stevens | 8/10 | 3631 days | 1% |
| Corina Sima | 8/10 | 3637 days | 1% |
| Perrine Pilate | 8/10 | 3648 days | 1% |
| Helen James | 6/10 | 3660 days | 1% |
| Alex Macdonald | 6/10 | 3690 days | 1% |
| Harriet Bramley | 7/10 | 3815 days | 1% |
| Mitchell Henderson | 6/10 | 3841 days | 1% |
| Amy Steiger | 7/10 | 3843 days | 1% |
| Shelley | 5/10 | 3866 days | 1% |
| Nicole | 6/10 | 3911 days | 1% |
| Alistair Millward | 7/10 | 3992 days | 1% |
| Sam Smith | 5/10 | 3996 days | 0% |
| Adam Wight | 6/10 | 3998 days | 0% |
| Sebastiaan Kemperman | 6/10 | 4010 days | 1% |
| Wilma Senior | 7/10 | 4024 days | 1% |
| Stefanie Feldman | 7/10 | 4043 days | 1% |
| Rebecca Weight | 8/10 | 4047 days | 1% |
| Alexis Leneveu | 10/10 | 4062 days | 1% |
| Viki Ziemba | 9/10 | 4079 days | 0% |
| Bert Snel | 9/10 | 4116 days | 0% |
| Claudia | 10/10 | 4177 days | 0% |
| Ane Didriksen | 6/10 | 4327 days | 0% |
| Iris Anette Berger | 6/10 | 4327 days | 0% |
| Mike Fricker | 9/10 | 4330 days | 0% |
| JoMary Smith | 7/10 | 4389 days | 1% |
| catherine welsh | 6/10 | 4420 days | 1% |
| andrewmh | 8/10 | 4451 days | 1% |
| PipandJon | 8/10 | 4481 days | 1% |
| Jitka Krejcova | 10/10 | 4712 days | 1% |
| Bertiethebus | 7/10 | 4726 days | 1% |
| Patrycja Polakowska | 9/10 | 4736 days | 1% |
| Peter & Kate Carmichael | 8/10 | 5102 days | 1% |
| Aoife Lillis | 9/10 | 5108 days | 1% |
| G Tulloch | 1/10 | 5420 days | 0% |
| Sally Reeves | 1/10 | 5436 days | 0% |
| Hanggi | 10/10 | 5437 days | 1% |
| Julie | 5/10 | 5439 days | 0% |
| Alex | 7/10 | 5444 days | 1% |
| Eddie Stevens | 5/10 | 5451 days | 0% |
| Claudia Vermeer | 8/10 | 5471 days | 1% |
| Gillian de Vries | 6/10 | 5478 days | 1% |
| dollimyxture | 7/10 | 5547 days | 1% |
| Polil | 5/10 | 5808 days | 0% |
| Marcus Kippner | 8/10 | 5813 days | 1% |
| Barbara & Sven | 5/10 | 5824 days | 0% |
| Rolf X | 6/10 | 5832 days | 1% |
| Schygulla | 8/10 | 5842 days | 1% |
| Sinjc Grude | 8/10 | 5847 days | 1% |
| Lorena | 9/10 | 5850 days | 1% |
| Ross & Catherine Litherland | 2/10 | 5863 days | 0% |
| asselman | 4/10 | 5897 days | 0% |
| Decuq | 5/10 | 5923 days | 0% |
| paulandcathy | 5/10 | 5967 days | 0% |
| Kelly | 5/10 | 6067 days | 0% |
| OliverG1 | 8/10 | 6144 days | 1% |
| JoR | 4/10 | 6144 days | 0% |
| Vivien Williams | 1/10 | 6174 days | 0% |
| MetteK | 8/10 | 6190 days | 1% |
| Lucas | 6/10 | 6199 days | 1% |
| Frank | 7/10 | 6199 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hampshire Holiday Park Wanaka experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.06% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 51 days. However the Hampshire Holiday Park Wanaka experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hampshire Holiday Park Wanaka experience has been adjusted for 3 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 0 | -0.00% |
| 1 | -0.02% |
| 2 | -0.04% |
| 3 | -0.06% |
| 4 | -0.08% |
| 5 | -0.10% |
| 6 | -0.12% |
| … | … |
Balancing Adjustment
1.79% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.