Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Wanaka Hampshire Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Wanaka Hampshire Holiday Park
Valid Reviews
149 Valid Reviews
The Wanaka Hampshire Holiday Park experience has a total of 152 reviews. There are 149 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 149 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
16% |
| 9/10 | 27 |
|
18% |
| 8/10 | 35 |
|
23% |
| 7/10 | 19 |
|
13% |
| 6/10 | 20 |
|
13% |
| 5/10 | 13 |
|
9% |
| 4/10 | 4 |
|
3% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 4 |
|
3% |
74.43% Average
The raw data average (mean) for all the Wanaka Hampshire Holiday Park valid reviews is 74.43% and is based on 149 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
34 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 149 valid reviews, the experience has 34 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 34 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
6% |
| 9/10 | 3 |
|
9% |
| 8/10 | 7 |
|
21% |
| 7/10 | 2 |
|
6% |
| 6/10 | 7 |
|
21% |
| 5/10 | 7 |
|
21% |
| 4/10 | 2 |
|
6% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
3% |
| 1/10 | 3 |
|
9% |
60.88% Average
The raw data average (mean) for all the Wanaka Hampshire Holiday Park face-to-face reviews is 60.88% and is based on 34 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
83.67%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Shaun | 8/10 | 34 days | 98% |
| Thom S | 8/10 | 65 days | 98% |
| Diane n Dave | 10/10 | 65 days | 100% |
| Lynda k | 8/10 | 65 days | 98% |
| Anne | 6/10 | 65 days | 86% |
| Dean | 10/10 | 218 days | 98% |
| Mike Fricker | 9/10 | 340 days | 93% |
| Hannah | 10/10 | 340 days | 94% |
| Jorian | 6/10 | 371 days | 80% |
| Lou | 10/10 | 400 days | 91% |
| Tal Tal | 10/10 | 431 days | 90% |
| Donna Harbidge | 9/10 | 553 days | 82% |
| Charlie | 9/10 | 584 days | 80% |
| Henry | 9/10 | 615 days | 78% |
| Amy Catley | 6/10 | 676 days | 64% |
| FitzHanss | 10/10 | 737 days | 69% |
| Lieke | 4/10 | 765 days | 44% |
| Ju | 4/10 | 765 days | 44% |
| Alexandra | 9/10 | 796 days | 63% |
| Aiden | 6/10 | 796 days | 55% |
| Julia | 9/10 | 796 days | 63% |
| RR | 9/10 | 827 days | 61% |
| Sophie | 8/10 | 827 days | 60% |
| Amel | 10/10 | 827 days | 61% |
| Julia | 9/10 | 827 days | 61% |
| Evan | 8/10 | 857 days | 57% |
| Marcus | 3/10 | 857 days | 32% |
| Rebecca Woodbridge | 8/10 | 857 days | 57% |
| Eoin from Ireland | 10/10 | 888 days | 55% |
| Hannah and Matthew | 7/10 | 949 days | 45% |
| Justin | 10/10 | 1161 days | 30% |
| Wayne | 10/10 | 1253 days | 24% |
| Karthik | 10/10 | 1436 days | 14% |
| Thomas neil | 9/10 | 1467 days | 12% |
| Ange | 10/10 | 1526 days | 10% |
| Rach | 8/10 | 1587 days | 8% |
| Grace | 10/10 | 1587 days | 8% |
| JS | 8/10 | 1648 days | 7% |
| Jed Barnett | 10/10 | 1861 days | 5% |
| Clauds | 9/10 | 1861 days | 5% |
| Amanda | 8/10 | 1892 days | 5% |
| Fran | 9/10 | 1923 days | 5% |
| Sheri | 10/10 | 1953 days | 5% |
| Linda QLD | 9/10 | 2106 days | 4% |
| Lisanne | 7/10 | 2167 days | 4% |
| Beth | 9/10 | 2198 days | 4% |
| John | 3/10 | 2198 days | 2% |
| Michi | 9/10 | 2198 days | 4% |
| Jacqui | 8/10 | 2257 days | 4% |
| Inna | 10/10 | 2257 days | 4% |
| Tac | 9/10 | 2257 days | 4% |
| Anwang | 7/10 | 2288 days | 4% |
| Juraj | 7/10 | 2288 days | 4% |
| Kelsie | 9/10 | 2318 days | 4% |
| Nifty | 8/10 | 2318 days | 4% |
| Violet Murphy | 5/10 | 2349 days | 3% |
| Philip Page | 7/10 | 2349 days | 4% |
| Mike Fricker | 9/10 | 2349 days | 4% |
| Adva Cohen | 1/10 | 2379 days | 2% |
| Rachel | 8/10 | 2379 days | 4% |
| Holly Bartholomew | 7/10 | 2379 days | 4% |
| Cassie | 8/10 | 2379 days | 4% |
| Andres | 10/10 | 2410 days | 4% |
| Abu Samah Harun | 10/10 | 2441 days | 4% |
| Bex & Jake | 9/10 | 2502 days | 4% |
| Nathaniel Bond | 9/10 | 2561 days | 3% |
| Nicky Edwards | 9/10 | 2576 days | 3% |
| Hanneke van Dijk | 6/10 | 2596 days | 2% |
| Rogier van de Wiel | 8/10 | 2602 days | 3% |
| Helen Bond | 10/10 | 2622 days | 3% |
| Leong Mee Yee | 8/10 | 2624 days | 3% |
| Meijerelske | 9/10 | 2628 days | 3% |
| Laura Meelynn | 8/10 | 2652 days | 3% |
| Joe Trigg | 8/10 | 2694 days | 3% |
| Jenna Neivandt | 10/10 | 2734 days | 3% |
| Jozef Pinkerton | 6/10 | 2734 days | 3% |
| c mccabe | 8/10 | 2766 days | 3% |
| Chloe Watson | 8/10 | 2799 days | 3% |
| Duncan | 7/10 | 2851 days | 3% |
| Marc Lambert | 5/10 | 2903 days | 2% |
| Renard D | 5/10 | 2931 days | 2% |
| Daniel Andersson | 8/10 | 2955 days | 3% |
| Victoria Strong | 8/10 | 2985 days | 3% |
| David Townsend | 6/10 | 3036 days | 2% |
| Alicia McCormick | 6/10 | 3162 days | 2% |
| W Donovan | 8/10 | 3238 days | 2% |
| Wayne Jeskie | 5/10 | 3249 days | 2% |
| phillip dudman | 7/10 | 3249 days | 2% |
| Sara Dimnik | 7/10 | 3275 days | 2% |
| Sean Stevens | 8/10 | 3294 days | 2% |
| Corina Sima | 8/10 | 3300 days | 2% |
| Perrine Pilate | 8/10 | 3311 days | 2% |
| Helen James | 6/10 | 3323 days | 2% |
| Alex Macdonald | 6/10 | 3353 days | 2% |
| Harriet Bramley | 7/10 | 3478 days | 2% |
| Mitchell Henderson | 6/10 | 3504 days | 1% |
| Amy Steiger | 7/10 | 3506 days | 2% |
| Shelley | 5/10 | 3529 days | 1% |
| Nicole | 6/10 | 3574 days | 1% |
| Alistair Millward | 7/10 | 3655 days | 1% |
| Sam Smith | 5/10 | 3659 days | 1% |
| Adam Wight | 6/10 | 3661 days | 1% |
| Sebastiaan Kemperman | 6/10 | 3673 days | 1% |
| Wilma Senior | 7/10 | 3687 days | 1% |
| Stefanie Feldman | 7/10 | 3706 days | 1% |
| Rebecca Weight | 8/10 | 3710 days | 1% |
| Alexis Leneveu | 10/10 | 3725 days | 1% |
| Viki Ziemba | 9/10 | 3742 days | 1% |
| Bert Snel | 9/10 | 3779 days | 1% |
| Claudia | 10/10 | 3840 days | 1% |
| Ane Didriksen | 6/10 | 3990 days | 0% |
| Iris Anette Berger | 6/10 | 3990 days | 0% |
| Mike Fricker | 9/10 | 3993 days | 1% |
| JoMary Smith | 7/10 | 4052 days | 1% |
| catherine welsh | 6/10 | 4083 days | 0% |
| andrewmh | 8/10 | 4114 days | 1% |
| PipandJon | 8/10 | 4144 days | 0% |
| Jitka Krejcova | 10/10 | 4375 days | 0% |
| Bertiethebus | 7/10 | 4389 days | 1% |
| Patrycja Polakowska | 9/10 | 4399 days | 1% |
| Peter & Kate Carmichael | 8/10 | 4765 days | 1% |
| Aoife Lillis | 9/10 | 4771 days | 1% |
| G Tulloch | 1/10 | 5083 days | 0% |
| Sally Reeves | 1/10 | 5099 days | 0% |
| Hanggi | 10/10 | 5100 days | 1% |
| Julie | 5/10 | 5102 days | 1% |
| Alex | 7/10 | 5107 days | 1% |
| Eddie Stevens | 5/10 | 5114 days | 1% |
| Claudia Vermeer | 8/10 | 5134 days | 1% |
| Gillian de Vries | 6/10 | 5141 days | 1% |
| dollimyxture | 7/10 | 5210 days | 1% |
| Polil | 5/10 | 5471 days | 1% |
| Marcus Kippner | 8/10 | 5476 days | 1% |
| Barbara & Sven | 5/10 | 5487 days | 1% |
| Rolf X | 6/10 | 5495 days | 1% |
| Schygulla | 8/10 | 5505 days | 1% |
| Sinjc Grude | 8/10 | 5510 days | 1% |
| Lorena | 9/10 | 5513 days | 1% |
| Ross & Catherine Litherland | 2/10 | 5526 days | 0% |
| asselman | 4/10 | 5560 days | 0% |
| Decuq | 5/10 | 5586 days | 1% |
| paulandcathy | 5/10 | 5630 days | 1% |
| Kelly | 5/10 | 5730 days | 1% |
| OliverG1 | 8/10 | 5807 days | 1% |
| JoR | 4/10 | 5807 days | 0% |
| Vivien Williams | 1/10 | 5837 days | 0% |
| MetteK | 8/10 | 5853 days | 1% |
| Lucas | 6/10 | 5862 days | 1% |
| Frank | 7/10 | 5862 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Wanaka Hampshire Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.12% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 56 days. However the Wanaka Hampshire Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Wanaka Hampshire Holiday Park experience has been adjusted for 6 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 3 | -0.06% |
| 4 | -0.08% |
| 5 | -0.10% |
| 6 | -0.12% |
| 7 | -0.14% |
| 8 | -0.16% |
| 9 | -0.18% |
| … | … |
Balancing Adjustment
2.13% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.