Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Wanaka Hampshire Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
148 Valid Reviews
The Wanaka Hampshire Holiday Park experience has a total of 151 reviews. There are 148 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 148 valid reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 24 |
|
16% |
9/10 | 27 |
|
18% |
8/10 | 34 |
|
23% |
7/10 | 19 |
|
13% |
6/10 | 20 |
|
14% |
5/10 | 13 |
|
9% |
4/10 | 4 |
|
3% |
3/10 | 2 |
|
1% |
2/10 | 1 |
|
1% |
1/10 | 4 |
|
3% |
74.39% Average
The raw data average (mean) for all the Wanaka Hampshire Holiday Park valid reviews is 74.39% and is based on 148 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
34 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 148 valid reviews, the experience has 34 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 34 face-to-face reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 2 |
|
6% |
9/10 | 3 |
|
9% |
8/10 | 7 |
|
21% |
7/10 | 2 |
|
6% |
6/10 | 7 |
|
21% |
5/10 | 7 |
|
21% |
4/10 | 2 |
|
6% |
3/10 | 0 |
|
0% |
2/10 | 1 |
|
3% |
1/10 | 3 |
|
9% |
60.88% Average
The raw data average (mean) for all the Wanaka Hampshire Holiday Park face-to-face reviews is 60.88% and is based on 34 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
83.82%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
Reviewer | Rating | Age | Relative Weight |
---|---|---|---|
Thom S | 8/10 | 46 days | 98% |
Diane n Dave | 10/10 | 46 days | 100% |
Lynda k | 8/10 | 46 days | 98% |
Anne | 6/10 | 46 days | 86% |
Dean | 10/10 | 199 days | 98% |
Mike Fricker | 9/10 | 321 days | 93% |
Hannah | 10/10 | 321 days | 94% |
Jorian | 6/10 | 352 days | 80% |
Lou | 10/10 | 381 days | 92% |
Tal Tal | 10/10 | 412 days | 90% |
Donna Harbidge | 9/10 | 534 days | 83% |
Charlie | 9/10 | 565 days | 81% |
Henry | 9/10 | 596 days | 79% |
Amy Catley | 6/10 | 657 days | 65% |
FitzHanss | 10/10 | 718 days | 71% |
Lieke | 4/10 | 746 days | 45% |
Ju | 4/10 | 746 days | 45% |
Alexandra | 9/10 | 777 days | 65% |
Aiden | 6/10 | 777 days | 57% |
Julia | 9/10 | 777 days | 65% |
RR | 9/10 | 808 days | 62% |
Sophie | 8/10 | 808 days | 62% |
Amel | 10/10 | 808 days | 63% |
Julia | 9/10 | 808 days | 62% |
Evan | 8/10 | 838 days | 59% |
Marcus | 3/10 | 838 days | 33% |
Rebecca Woodbridge | 8/10 | 838 days | 59% |
Eoin from Ireland | 10/10 | 869 days | 57% |
Hannah and Matthew | 7/10 | 930 days | 47% |
Justin | 10/10 | 1142 days | 32% |
Wayne | 10/10 | 1234 days | 25% |
Karthik | 10/10 | 1417 days | 14% |
Thomas neil | 9/10 | 1448 days | 13% |
Ange | 10/10 | 1507 days | 11% |
Rach | 8/10 | 1568 days | 9% |
Grace | 10/10 | 1568 days | 9% |
JS | 8/10 | 1629 days | 7% |
Jed Barnett | 10/10 | 1842 days | 5% |
Clauds | 9/10 | 1842 days | 5% |
Amanda | 8/10 | 1873 days | 5% |
Fran | 9/10 | 1904 days | 5% |
Sheri | 10/10 | 1934 days | 5% |
Linda QLD | 9/10 | 2087 days | 4% |
Lisanne | 7/10 | 2148 days | 4% |
Beth | 9/10 | 2179 days | 4% |
John | 3/10 | 2179 days | 2% |
Michi | 9/10 | 2179 days | 4% |
Jacqui | 8/10 | 2238 days | 4% |
Inna | 10/10 | 2238 days | 4% |
Tac | 9/10 | 2238 days | 4% |
Anwang | 7/10 | 2269 days | 4% |
Juraj | 7/10 | 2269 days | 4% |
Kelsie | 9/10 | 2299 days | 4% |
Nifty | 8/10 | 2299 days | 4% |
Violet Murphy | 5/10 | 2330 days | 3% |
Philip Page | 7/10 | 2330 days | 4% |
Mike Fricker | 9/10 | 2330 days | 4% |
Adva Cohen | 1/10 | 2360 days | 2% |
Rachel | 8/10 | 2360 days | 4% |
Holly Bartholomew | 7/10 | 2360 days | 4% |
Cassie | 8/10 | 2360 days | 4% |
Andres | 10/10 | 2391 days | 4% |
Abu Samah Harun | 10/10 | 2422 days | 4% |
Bex & Jake | 9/10 | 2483 days | 4% |
Nathaniel Bond | 9/10 | 2542 days | 3% |
Nicky Edwards | 9/10 | 2557 days | 4% |
Hanneke van Dijk | 6/10 | 2577 days | 2% |
Rogier van de Wiel | 8/10 | 2583 days | 3% |
Helen Bond | 10/10 | 2603 days | 3% |
Leong Mee Yee | 8/10 | 2605 days | 3% |
Meijerelske | 9/10 | 2609 days | 3% |
Laura Meelynn | 8/10 | 2633 days | 3% |
Joe Trigg | 8/10 | 2675 days | 3% |
Jenna Neivandt | 10/10 | 2715 days | 3% |
Jozef Pinkerton | 6/10 | 2715 days | 3% |
c mccabe | 8/10 | 2747 days | 3% |
Chloe Watson | 8/10 | 2780 days | 3% |
Duncan | 7/10 | 2832 days | 3% |
Marc Lambert | 5/10 | 2884 days | 2% |
Renard D | 5/10 | 2912 days | 2% |
Daniel Andersson | 8/10 | 2936 days | 3% |
Victoria Strong | 8/10 | 2966 days | 3% |
David Townsend | 6/10 | 3017 days | 2% |
Alicia McCormick | 6/10 | 3143 days | 2% |
W Donovan | 8/10 | 3219 days | 2% |
Wayne Jeskie | 5/10 | 3230 days | 2% |
phillip dudman | 7/10 | 3230 days | 2% |
Sara Dimnik | 7/10 | 3256 days | 2% |
Sean Stevens | 8/10 | 3275 days | 2% |
Corina Sima | 8/10 | 3281 days | 2% |
Perrine Pilate | 8/10 | 3292 days | 2% |
Helen James | 6/10 | 3304 days | 2% |
Alex Macdonald | 6/10 | 3334 days | 2% |
Harriet Bramley | 7/10 | 3459 days | 2% |
Mitchell Henderson | 6/10 | 3485 days | 1% |
Amy Steiger | 7/10 | 3487 days | 2% |
Shelley | 5/10 | 3510 days | 1% |
Nicole | 6/10 | 3555 days | 1% |
Alistair Millward | 7/10 | 3636 days | 1% |
Sam Smith | 5/10 | 3640 days | 1% |
Adam Wight | 6/10 | 3642 days | 1% |
Sebastiaan Kemperman | 6/10 | 3654 days | 1% |
Wilma Senior | 7/10 | 3668 days | 1% |
Stefanie Feldman | 7/10 | 3687 days | 1% |
Rebecca Weight | 8/10 | 3691 days | 1% |
Alexis Leneveu | 10/10 | 3706 days | 1% |
Viki Ziemba | 9/10 | 3723 days | 1% |
Bert Snel | 9/10 | 3760 days | 1% |
Claudia | 10/10 | 3821 days | 1% |
Ane Didriksen | 6/10 | 3971 days | 1% |
Iris Anette Berger | 6/10 | 3971 days | 1% |
Mike Fricker | 9/10 | 3974 days | 1% |
JoMary Smith | 7/10 | 4033 days | 1% |
catherine welsh | 6/10 | 4064 days | 1% |
andrewmh | 8/10 | 4095 days | 1% |
PipandJon | 8/10 | 4125 days | 0% |
Jitka Krejcova | 10/10 | 4356 days | 0% |
Bertiethebus | 7/10 | 4370 days | 0% |
Patrycja Polakowska | 9/10 | 4380 days | 1% |
Peter & Kate Carmichael | 8/10 | 4746 days | 1% |
Aoife Lillis | 9/10 | 4752 days | 1% |
G Tulloch | 1/10 | 5064 days | 0% |
Sally Reeves | 1/10 | 5080 days | 0% |
Hanggi | 10/10 | 5081 days | 1% |
Julie | 5/10 | 5083 days | 1% |
Alex | 7/10 | 5088 days | 1% |
Eddie Stevens | 5/10 | 5095 days | 1% |
Claudia Vermeer | 8/10 | 5115 days | 1% |
Gillian de Vries | 6/10 | 5122 days | 1% |
dollimyxture | 7/10 | 5191 days | 1% |
Polil | 5/10 | 5452 days | 1% |
Marcus Kippner | 8/10 | 5457 days | 1% |
Barbara & Sven | 5/10 | 5468 days | 1% |
Rolf X | 6/10 | 5476 days | 1% |
Schygulla | 8/10 | 5486 days | 1% |
Sinjc Grude | 8/10 | 5491 days | 1% |
Lorena | 9/10 | 5494 days | 1% |
Ross & Catherine Litherland | 2/10 | 5507 days | 0% |
asselman | 4/10 | 5541 days | 0% |
Decuq | 5/10 | 5567 days | 1% |
paulandcathy | 5/10 | 5611 days | 1% |
Kelly | 5/10 | 5711 days | 1% |
OliverG1 | 8/10 | 5788 days | 1% |
JoR | 4/10 | 5788 days | 0% |
Vivien Williams | 1/10 | 5818 days | 0% |
MetteK | 8/10 | 5834 days | 1% |
Lucas | 6/10 | 5843 days | 1% |
Frank | 7/10 | 5843 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Wanaka Hampshire Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
-0.52% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 52 days. However the Wanaka Hampshire Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Wanaka Hampshire Holiday Park experience has been adjusted for 25 days. Adjustments are according to the following table.
Days | Adjustment |
---|---|
… | … |
22 | -0.46% |
23 | -0.48% |
24 | -0.50% |
25 | -0.52% |
26 | -0.54% |
27 | -0.56% |
28 | -0.58% |
… | … |
2.18% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.