Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hampshire Holiday Park Wanaka.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hampshire Holiday Park Wanaka
Valid Reviews
153 Valid Reviews
The Hampshire Holiday Park Wanaka experience has a total of 156 reviews. There are 153 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 153 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 25 |
|
16% |
| 9/10 | 29 |
|
19% |
| 8/10 | 36 |
|
24% |
| 7/10 | 19 |
|
12% |
| 6/10 | 20 |
|
13% |
| 5/10 | 13 |
|
8% |
| 4/10 | 4 |
|
3% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 4 |
|
3% |
74.84% Average
The raw data average (mean) for all the Hampshire Holiday Park Wanaka valid reviews is 74.84% and is based on 153 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
34 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 153 valid reviews, the experience has 34 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 34 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
6% |
| 9/10 | 3 |
|
9% |
| 8/10 | 7 |
|
21% |
| 7/10 | 2 |
|
6% |
| 6/10 | 7 |
|
21% |
| 5/10 | 7 |
|
21% |
| 4/10 | 2 |
|
6% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
3% |
| 1/10 | 3 |
|
9% |
60.88% Average
The raw data average (mean) for all the Hampshire Holiday Park Wanaka face-to-face reviews is 60.88% and is based on 34 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
84.96%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Vera | 9/10 | 78 days | 100% |
| Rory M | 8/10 | 78 days | 99% |
| Rich | 9/10 | 139 days | 99% |
| BP | 10/10 | 170 days | 100% |
| Shaun | 8/10 | 320 days | 94% |
| Thom S | 8/10 | 351 days | 92% |
| Diane n Dave | 10/10 | 351 days | 94% |
| Lynda k | 8/10 | 351 days | 92% |
| Anne | 6/10 | 351 days | 81% |
| Dean | 10/10 | 504 days | 87% |
| Mike Fricker | 9/10 | 626 days | 78% |
| Hannah | 10/10 | 626 days | 79% |
| Jorian | 6/10 | 657 days | 66% |
| Lou | 10/10 | 686 days | 74% |
| Tal Tal | 10/10 | 717 days | 72% |
| Donna Harbidge | 9/10 | 839 days | 60% |
| Charlie | 9/10 | 870 days | 57% |
| Henry | 9/10 | 901 days | 54% |
| Amy Catley | 6/10 | 962 days | 41% |
| FitzHanss | 10/10 | 1023 days | 42% |
| Lieke | 4/10 | 1051 days | 26% |
| Ju | 4/10 | 1051 days | 26% |
| Alexandra | 9/10 | 1082 days | 37% |
| Aiden | 6/10 | 1082 days | 32% |
| Julia | 9/10 | 1082 days | 37% |
| RR | 9/10 | 1113 days | 34% |
| Sophie | 8/10 | 1113 days | 34% |
| Amel | 10/10 | 1113 days | 34% |
| Julia | 9/10 | 1113 days | 34% |
| Evan | 8/10 | 1143 days | 31% |
| Marcus | 3/10 | 1143 days | 17% |
| Rebecca Woodbridge | 8/10 | 1143 days | 31% |
| Eoin from Ireland | 10/10 | 1174 days | 30% |
| Hannah and Matthew | 7/10 | 1235 days | 23% |
| Justin | 10/10 | 1447 days | 13% |
| Wayne | 10/10 | 1539 days | 10% |
| Karthik | 10/10 | 1722 days | 6% |
| Thomas neil | 9/10 | 1753 days | 5% |
| Ange | 10/10 | 1812 days | 5% |
| Rach | 8/10 | 1873 days | 5% |
| Grace | 10/10 | 1873 days | 5% |
| JS | 8/10 | 1934 days | 5% |
| Jed Barnett | 10/10 | 2147 days | 4% |
| Clauds | 9/10 | 2147 days | 4% |
| Amanda | 8/10 | 2178 days | 4% |
| Fran | 9/10 | 2209 days | 4% |
| Sheri | 10/10 | 2239 days | 4% |
| Linda QLD | 9/10 | 2392 days | 4% |
| Lisanne | 7/10 | 2453 days | 4% |
| Beth | 9/10 | 2484 days | 4% |
| John | 3/10 | 2484 days | 2% |
| Michi | 9/10 | 2484 days | 4% |
| Jacqui | 8/10 | 2543 days | 4% |
| Inna | 10/10 | 2543 days | 4% |
| Tac | 9/10 | 2543 days | 4% |
| Anwang | 7/10 | 2574 days | 3% |
| Juraj | 7/10 | 2574 days | 3% |
| Kelsie | 9/10 | 2604 days | 3% |
| Nifty | 8/10 | 2604 days | 3% |
| Violet Murphy | 5/10 | 2635 days | 3% |
| Philip Page | 7/10 | 2635 days | 3% |
| Mike Fricker | 9/10 | 2635 days | 3% |
| Adva Cohen | 1/10 | 2665 days | 1% |
| Rachel | 8/10 | 2665 days | 3% |
| Holly Bartholomew | 7/10 | 2665 days | 3% |
| Cassie | 8/10 | 2665 days | 3% |
| Andres | 10/10 | 2696 days | 3% |
| Abu Samah Harun | 10/10 | 2727 days | 3% |
| Bex & Jake | 9/10 | 2788 days | 3% |
| Nathaniel Bond | 9/10 | 2847 days | 2% |
| Nicky Edwards | 9/10 | 2862 days | 3% |
| Hanneke van Dijk | 6/10 | 2882 days | 2% |
| Rogier van de Wiel | 8/10 | 2888 days | 3% |
| Helen Bond | 10/10 | 2908 days | 3% |
| Leong Mee Yee | 8/10 | 2910 days | 3% |
| Meijerelske | 9/10 | 2914 days | 3% |
| Laura Meelynn | 8/10 | 2938 days | 3% |
| Joe Trigg | 8/10 | 2980 days | 3% |
| Jenna Neivandt | 10/10 | 3020 days | 3% |
| Jozef Pinkerton | 6/10 | 3020 days | 2% |
| c mccabe | 8/10 | 3052 days | 3% |
| Chloe Watson | 8/10 | 3085 days | 2% |
| Duncan | 7/10 | 3137 days | 2% |
| Marc Lambert | 5/10 | 3189 days | 2% |
| Renard D | 5/10 | 3217 days | 2% |
| Daniel Andersson | 8/10 | 3241 days | 2% |
| Victoria Strong | 8/10 | 3271 days | 2% |
| David Townsend | 6/10 | 3322 days | 2% |
| Alicia McCormick | 6/10 | 3448 days | 2% |
| W Donovan | 8/10 | 3524 days | 2% |
| Wayne Jeskie | 5/10 | 3535 days | 1% |
| phillip dudman | 7/10 | 3535 days | 2% |
| Sara Dimnik | 7/10 | 3561 days | 1% |
| Sean Stevens | 8/10 | 3580 days | 2% |
| Corina Sima | 8/10 | 3586 days | 2% |
| Perrine Pilate | 8/10 | 3597 days | 2% |
| Helen James | 6/10 | 3609 days | 1% |
| Alex Macdonald | 6/10 | 3638 days | 1% |
| Harriet Bramley | 7/10 | 3764 days | 1% |
| Mitchell Henderson | 6/10 | 3790 days | 1% |
| Amy Steiger | 7/10 | 3791 days | 1% |
| Shelley | 5/10 | 3815 days | 1% |
| Nicole | 6/10 | 3860 days | 1% |
| Alistair Millward | 7/10 | 3941 days | 1% |
| Sam Smith | 5/10 | 3944 days | 1% |
| Adam Wight | 6/10 | 3947 days | 1% |
| Sebastiaan Kemperman | 6/10 | 3959 days | 1% |
| Wilma Senior | 7/10 | 3972 days | 1% |
| Stefanie Feldman | 7/10 | 3992 days | 1% |
| Rebecca Weight | 8/10 | 3996 days | 1% |
| Alexis Leneveu | 10/10 | 4011 days | 1% |
| Viki Ziemba | 9/10 | 4028 days | 1% |
| Bert Snel | 9/10 | 4064 days | 1% |
| Claudia | 10/10 | 4125 days | 0% |
| Ane Didriksen | 6/10 | 4276 days | 0% |
| Iris Anette Berger | 6/10 | 4276 days | 0% |
| Mike Fricker | 9/10 | 4279 days | 0% |
| JoMary Smith | 7/10 | 4338 days | 0% |
| catherine welsh | 6/10 | 4369 days | 0% |
| andrewmh | 8/10 | 4400 days | 1% |
| PipandJon | 8/10 | 4430 days | 1% |
| Jitka Krejcova | 10/10 | 4661 days | 1% |
| Bertiethebus | 7/10 | 4675 days | 1% |
| Patrycja Polakowska | 9/10 | 4685 days | 1% |
| Peter & Kate Carmichael | 8/10 | 5051 days | 1% |
| Aoife Lillis | 9/10 | 5057 days | 1% |
| G Tulloch | 1/10 | 5369 days | 0% |
| Sally Reeves | 1/10 | 5385 days | 0% |
| Hanggi | 10/10 | 5386 days | 1% |
| Julie | 5/10 | 5388 days | 1% |
| Alex | 7/10 | 5393 days | 1% |
| Eddie Stevens | 5/10 | 5400 days | 1% |
| Claudia Vermeer | 8/10 | 5420 days | 1% |
| Gillian de Vries | 6/10 | 5427 days | 1% |
| dollimyxture | 7/10 | 5496 days | 1% |
| Polil | 5/10 | 5757 days | 1% |
| Marcus Kippner | 8/10 | 5762 days | 1% |
| Barbara & Sven | 5/10 | 5773 days | 1% |
| Rolf X | 6/10 | 5781 days | 1% |
| Schygulla | 8/10 | 5791 days | 1% |
| Sinjc Grude | 8/10 | 5796 days | 1% |
| Lorena | 9/10 | 5799 days | 1% |
| Ross & Catherine Litherland | 2/10 | 5812 days | 0% |
| asselman | 4/10 | 5846 days | 0% |
| Decuq | 5/10 | 5872 days | 1% |
| paulandcathy | 5/10 | 5916 days | 1% |
| Kelly | 5/10 | 6016 days | 1% |
| OliverG1 | 8/10 | 6093 days | 1% |
| JoR | 4/10 | 6093 days | 0% |
| Vivien Williams | 1/10 | 6123 days | 0% |
| MetteK | 8/10 | 6139 days | 1% |
| Lucas | 6/10 | 6148 days | 1% |
| Frank | 7/10 | 6148 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hampshire Holiday Park Wanaka experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.85% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Hampshire Holiday Park Wanaka experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hampshire Holiday Park Wanaka experience has been adjusted for 42 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 39 | -0.79% |
| 40 | -0.81% |
| 41 | -0.83% |
| 42 | -0.85% |
| 43 | -0.87% |
| 44 | -0.89% |
| 45 | -0.91% |
| … | … |
Balancing Adjustment
2.00% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.