G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Oamaru TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Oamaru TOP 10 Holiday Park
Valid Reviews
72 Valid Reviews
The Oamaru TOP 10 Holiday Park experience has a total of 73 reviews. There are 72 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 72 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
15% |
| 9/10 | 21 |
|
29% |
| 8/10 | 14 |
|
19% |
| 7/10 | 8 |
|
11% |
| 6/10 | 8 |
|
11% |
| 5/10 | 5 |
|
7% |
| 4/10 | 2 |
|
3% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 1 |
|
1% |
76.94% Average
The raw data average (mean) for all the Oamaru TOP 10 Holiday Park valid reviews is 76.94% and is based on 72 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
29 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 72 valid reviews, the experience has 29 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 29 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
7% |
| 9/10 | 6 |
|
21% |
| 8/10 | 6 |
|
21% |
| 7/10 | 5 |
|
17% |
| 6/10 | 3 |
|
10% |
| 5/10 | 4 |
|
14% |
| 4/10 | 2 |
|
7% |
| 3/10 | 1 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
71.03% Average
The raw data average (mean) for all the Oamaru TOP 10 Holiday Park face-to-face reviews is 71.03% and is based on 29 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.89%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Lois | 10/10 | 387 days | 100% |
| Jenna | 9/10 | 571 days | 88% |
| Tania Erskine | 9/10 | 631 days | 84% |
| Arie | 9/10 | 691 days | 79% |
| Chantal D | 7/10 | 844 days | 60% |
| Suzanne | 9/10 | 1301 days | 22% |
| Ogilvie family of 5 | 9/10 | 1421 days | 15% |
| Chris & Maria | 9/10 | 1482 days | 13% |
| Clarisse | 10/10 | 1513 days | 12% |
| Jim Henderson | 10/10 | 1513 days | 12% |
| Monkeyalan | 6/10 | 1543 days | 9% |
| Corin Krainer | 9/10 | 1818 days | 5% |
| Ben and Liv | 9/10 | 1940 days | 5% |
| Gay Hamilton | 6/10 | 2001 days | 4% |
| TP&MM | 9/10 | 2093 days | 5% |
| Nicki Chow | 8/10 | 2121 days | 5% |
| Thematthew | 9/10 | 2213 days | 5% |
| Liz & Chris Stuart | 2/10 | 2213 days | 2% |
| Esteban | 10/10 | 2427 days | 4% |
| Alison & Ross | 8/10 | 2458 days | 4% |
| Clobby | 9/10 | 2486 days | 4% |
| Vanessa Stubbs | 6/10 | 2635 days | 3% |
| Nick Gifford | 9/10 | 2768 days | 3% |
| Lars Peter Morling | 6/10 | 2800 days | 3% |
| David Blackley | 9/10 | 2839 days | 3% |
| Rima | 10/10 | 2921 days | 3% |
| Amy Yates | 9/10 | 3010 days | 3% |
| Donguk Chung | 10/10 | 3074 days | 3% |
| Jan mentink | 10/10 | 3382 days | 2% |
| Fabien Metro | 8/10 | 3411 days | 2% |
| Lisa Quayle | 8/10 | 3631 days | 2% |
| Mathieu Flechelle | 8/10 | 3643 days | 2% |
| Daniel Jarrett | 7/10 | 3704 days | 1% |
| Marek Heiurich | 9/10 | 3897 days | 1% |
| Viola | 3/10 | 3946 days | 1% |
| Maya Bakker-deDreu | 7/10 | 3968 days | 1% |
| Sandy Goh | 10/10 | 4070 days | 1% |
| Henrik Joshua | 8/10 | 4070 days | 1% |
| ozelmer | 5/10 | 4100 days | 0% |
| Lorraine Walker | 9/10 | 4286 days | 0% |
| Michael Nolan | 9/10 | 4312 days | 0% |
| Lis Bon | 7/10 | 4343 days | 0% |
| Fred and Carin | 8/10 | 4363 days | 0% |
| Dio | 4/10 | 4376 days | 0% |
| Dagette | 10/10 | 4435 days | 1% |
| Kimothy | 8/10 | 4618 days | 1% |
| bbgood | 1/10 | 4618 days | 0% |
| Marilyn Melhuish | 9/10 | 4658 days | 1% |
| Richard & Jane | 9/10 | 4658 days | 1% |
| David & Sue Lokkerbol | 7/10 | 4664 days | 1% |
| Lynn Robinson | 9/10 | 4670 days | 1% |
| damaca | 6/10 | 4831 days | 1% |
| Therea | 7/10 | 4983 days | 1% |
| Schury | 9/10 | 4986 days | 1% |
| Maureen Hardy | 6/10 | 4992 days | 1% |
| Leon van Hengel | 5/10 | 4998 days | 1% |
| E Brockbank | 8/10 | 5006 days | 1% |
| Marilyn Buboltz | 8/10 | 5007 days | 1% |
| Mike and Diane Baker | 8/10 | 5016 days | 1% |
| Caroline Sheridan | 5/10 | 5019 days | 1% |
| Marcus | 7/10 | 5020 days | 1% |
| nelliekaye | 8/10 | 5196 days | 1% |
| Janny en Bert | 5/10 | 5370 days | 1% |
| EstherW | 6/10 | 5390 days | 1% |
| Annie | 8/10 | 5402 days | 1% |
| Jennifer Templeton | 7/10 | 5425 days | 1% |
| Artur D | 10/10 | 5472 days | 1% |
| Switz | 4/10 | 5698 days | 1% |
| Gillian | 5/10 | 5734 days | 1% |
| ChristineM | 10/10 | 5746 days | 1% |
| SebastianGermany1 | 6/10 | 5749 days | 1% |
| Frank | 8/10 | 5757 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Oamaru TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.05% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the Oamaru TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Oamaru TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.99% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.07% |
| 202 | -4.09% |
| 203 | -4.11% |
| … | … |
Balancing Adjustment
2.06% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.