Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Punakaiki Beach Camp.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
182 Valid Reviews
The Punakaiki Beach Camp experience has a total of 183 reviews. There are 182 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 182 valid reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 37 |
|
20% |
9/10 | 45 |
|
25% |
8/10 | 64 |
|
35% |
7/10 | 13 |
|
7% |
6/10 | 13 |
|
7% |
5/10 | 4 |
|
2% |
4/10 | 2 |
|
1% |
3/10 | 1 |
|
1% |
2/10 | 0 |
|
0% |
1/10 | 3 |
|
2% |
81.87% Average
The raw data average (mean) for all the Punakaiki Beach Camp valid reviews is 81.87% and is based on 182 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
71 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 182 valid reviews, the experience has 71 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 71 face-to-face reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 19 |
|
27% |
9/10 | 19 |
|
27% |
8/10 | 19 |
|
27% |
7/10 | 5 |
|
7% |
6/10 | 4 |
|
6% |
5/10 | 2 |
|
3% |
4/10 | 2 |
|
3% |
3/10 | 1 |
|
1% |
2/10 | 0 |
|
0% |
1/10 | 0 |
|
0% |
83.52% Average
The raw data average (mean) for all the Punakaiki Beach Camp face-to-face reviews is 83.52% and is based on 71 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
80.24%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
Reviewer | Rating | Age | Relative Weight |
---|---|---|---|
Lisa B | 5/10 | 83 days | 83% |
Mike Fricker | 8/10 | 327 days | 100% |
Tal Tal | 6/10 | 387 days | 86% |
Wil | 8/10 | 449 days | 94% |
Melli Schmid | 1/10 | 449 days | 39% |
Larissa | 10/10 | 479 days | 94% |
Johanna Kuehl | 9/10 | 540 days | 90% |
Donna Harbidge | 9/10 | 540 days | 90% |
Niall Hamilton | 10/10 | 663 days | 81% |
Katie Edser | 8/10 | 724 days | 75% |
Family of four | 9/10 | 724 days | 75% |
E&P | 8/10 | 752 days | 72% |
RR | 8/10 | 814 days | 66% |
Oonagh | 8/10 | 1148 days | 33% |
Kate | 6/10 | 1179 days | 27% |
Gary Clarkson | 8/10 | 1482 days | 12% |
Emma | 8/10 | 1482 days | 12% |
Beth | 10/10 | 1482 days | 13% |
Dan | 8/10 | 1574 days | 9% |
Gemma | 10/10 | 1605 days | 8% |
Ying | 9/10 | 1605 days | 8% |
Felipe | 10/10 | 1727 days | 6% |
Pateke | 10/10 | 1879 days | 5% |
Sarah and Pete | 8/10 | 1879 days | 5% |
Blu Ice | 9/10 | 1910 days | 5% |
Mrs Lounis | 9/10 | 1910 days | 5% |
Lukas | 8/10 | 1910 days | 5% |
Fred | 10/10 | 1940 days | 5% |
Lia | 8/10 | 2001 days | 5% |
Cass | 8/10 | 2001 days | 5% |
ScoutnIndi | 8/10 | 2093 days | 5% |
Klaus | 8/10 | 2154 days | 5% |
Luci | 9/10 | 2213 days | 5% |
Francois & Caroline | 8/10 | 2244 days | 4% |
Heather Abbott | 8/10 | 2244 days | 4% |
Marilli | 10/10 | 2275 days | 4% |
Rick | 7/10 | 2275 days | 4% |
Juraj | 10/10 | 2275 days | 4% |
Katey | 8/10 | 2275 days | 4% |
ian kennedy | 8/10 | 2305 days | 4% |
CJC | 10/10 | 2305 days | 4% |
Vincent | 8/10 | 2305 days | 4% |
Libby | 8/10 | 2336 days | 4% |
Milo Sumner | 5/10 | 2519 days | 3% |
Matthew Dercole | 8/10 | 2523 days | 4% |
Veronica Marcano | 9/10 | 2543 days | 4% |
Chris & Peg | 8/10 | 2550 days | 4% |
Christian Oerlemans | 6/10 | 2555 days | 3% |
Edward Cromwell | 7/10 | 2572 days | 3% |
Gillian Press | 6/10 | 2599 days | 3% |
Edwin Bos | 8/10 | 2650 days | 4% |
CARMERS | 6/10 | 2731 days | 3% |
Wen Xin Tan | 9/10 | 2751 days | 3% |
Jason | 10/10 | 2778 days | 3% |
Fifi and Jay | 8/10 | 2828 days | 3% |
Roger | 9/10 | 2870 days | 3% |
Grace White | 9/10 | 2871 days | 3% |
Nienke Best | 8/10 | 2882 days | 3% |
Julia Kurtz | 8/10 | 2886 days | 3% |
Jack Clise | 9/10 | 2888 days | 3% |
Marc Lambert | 9/10 | 2890 days | 3% |
Van Bagley | 10/10 | 2913 days | 3% |
Catherine Kay | 9/10 | 2958 days | 3% |
Ina and Max | 7/10 | 2987 days | 2% |
S Webb | 10/10 | 3035 days | 3% |
Shelly Stanchuk | 9/10 | 3035 days | 3% |
Aidan Byrne | 9/10 | 3083 days | 3% |
Kim Donze | 8/10 | 3108 days | 3% |
Pamela Hoffman | 7/10 | 3221 days | 2% |
Howard Kestrel | 7/10 | 3260 days | 2% |
Rachel Denham | 8/10 | 3275 days | 2% |
Ann-Catherine Deblon | 8/10 | 3282 days | 2% |
Rachel Macdonald | 8/10 | 3337 days | 2% |
Richard Kirby | 9/10 | 3371 days | 2% |
Wout van Dijk | 8/10 | 3377 days | 2% |
Janelle Sterling | 10/10 | 3406 days | 2% |
Steve Warren | 9/10 | 3462 days | 2% |
Yvonne Wu | 8/10 | 3585 days | 2% |
Steffen Paul | 6/10 | 3595 days | 1% |
Alistair Millward | 7/10 | 3642 days | 1% |
Larry Dashiell | 9/10 | 3646 days | 2% |
Kris Marinomunn | 9/10 | 3657 days | 2% |
Sebastiaan Kemperman | 9/10 | 3660 days | 2% |
Melvin Spear | 8/10 | 3665 days | 1% |
Florian Kleemann | 8/10 | 3666 days | 1% |
Wilma Senior | 9/10 | 3674 days | 1% |
Robert Warner | 8/10 | 3705 days | 1% |
Stefanie Vogt | 10/10 | 3705 days | 1% |
Lisa Quayle | 8/10 | 3723 days | 1% |
Hol. M. | 8/10 | 3736 days | 1% |
bzh974 | 9/10 | 3736 days | 1% |
Jay | 9/10 | 3750 days | 1% |
Kane F | 8/10 | 3797 days | 1% |
Claudia | 10/10 | 3827 days | 1% |
Brita Topp | 10/10 | 3980 days | 1% |
Philip Schumann | 10/10 | 4007 days | 1% |
SC W | 8/10 | 4011 days | 1% |
David Spindler | 7/10 | 4011 days | 1% |
Laura Metz | 9/10 | 4024 days | 1% |
Hubertus Thost | 10/10 | 4024 days | 1% |
G Ballard | 6/10 | 4037 days | 1% |
Jason MacLeod | 10/10 | 4039 days | 1% |
Andrew Young | 7/10 | 4039 days | 1% |
Walter Neff | 8/10 | 4039 days | 1% |
Julia Kallenbach | 9/10 | 4056 days | 1% |
Andrew Cattanach | 6/10 | 4070 days | 1% |
Helene & Peter | 8/10 | 4131 days | 1% |
Steve Warren | 9/10 | 4162 days | 0% |
Marina Ryan | 8/10 | 4192 days | 0% |
Jay Sorrell | 8/10 | 4192 days | 0% |
Azteca | 6/10 | 4254 days | 0% |
Maria | 8/10 | 4369 days | 0% |
Glenn Surzur | 4/10 | 4378 days | 0% |
Petra Blumberg | 10/10 | 4382 days | 1% |
Roeland Driessen | 1/10 | 4435 days | 0% |
Michelle Chambers | 6/10 | 4435 days | 1% |
Ingrid | 9/10 | 4448 days | 1% |
Steven Switsers | 8/10 | 4456 days | 1% |
Tom and Jemima Rawlings | 6/10 | 4457 days | 1% |
D Pieter | 7/10 | 4464 days | 1% |
Charliepot | 7/10 | 4466 days | 1% |
electronmike1970 | 10/10 | 4466 days | 1% |
MeganG | 8/10 | 4680 days | 1% |
Jurgen Joyce | 8/10 | 4733 days | 1% |
M Robinson | 10/10 | 4737 days | 1% |
suemax | 9/10 | 4741 days | 1% |
Hans Duerst | 9/10 | 4747 days | 1% |
Kasten Madsen | 8/10 | 4750 days | 1% |
Jolene & James | 9/10 | 4751 days | 1% |
Melanie | 8/10 | 4753 days | 1% |
Melanie Mathiak | 10/10 | 4753 days | 1% |
Inge Davbbert | 10/10 | 4753 days | 1% |
Filsack | 9/10 | 4762 days | 1% |
Katrin | 10/10 | 4763 days | 1% |
tiffgeoff | 1/10 | 4770 days | 0% |
amounstephen | 7/10 | 4770 days | 1% |
mawueth | 9/10 | 4832 days | 1% |
Sarah Graham | 8/10 | 4848 days | 1% |
AJ van Pelt | 10/10 | 5084 days | 1% |
Jane Cullum | 10/10 | 5088 days | 1% |
Margit and Corein Groenevelt | 8/10 | 5093 days | 1% |
Oppenoorth | 9/10 | 5095 days | 1% |
Bette Eh | 10/10 | 5096 days | 1% |
Wayne Forrow | 3/10 | 5097 days | 0% |
K & J Overton | 9/10 | 5101 days | 1% |
Julia | 9/10 | 5105 days | 1% |
Simon Vickers | 9/10 | 5106 days | 1% |
Ini & Cees | 8/10 | 5109 days | 1% |
Kasten | 10/10 | 5109 days | 1% |
Grumbach | 10/10 | 5110 days | 1% |
Eva Bock | 9/10 | 5110 days | 1% |
Petra Lehmann | 10/10 | 5112 days | 1% |
Rachel Gerrand | 8/10 | 5112 days | 1% |
Van den Borne | 8/10 | 5121 days | 1% |
Mike and Alice Powner | 5/10 | 5126 days | 1% |
Niels Van Welsenes | 8/10 | 5135 days | 1% |
Axel Vetter | 8/10 | 5135 days | 1% |
paulag | 10/10 | 5411 days | 1% |
Brigitta Reil | 9/10 | 5456 days | 1% |
Kim Holtz | 8/10 | 5460 days | 1% |
Benedict Fluthman | 4/10 | 5462 days | 1% |
Peter G | 7/10 | 5466 days | 1% |
Chris Helms | 8/10 | 5466 days | 1% |
Bert Meuleuorijks | 9/10 | 5468 days | 1% |
Wielink | 9/10 | 5480 days | 1% |
Ferth | 8/10 | 5486 days | 1% |
Susan Hitchins | 9/10 | 5496 days | 1% |
Dick Rosman | 8/10 | 5496 days | 1% |
Thomas Stopp | 8/10 | 5500 days | 1% |
Dale W | 7/10 | 5509 days | 1% |
Yvonne German | 10/10 | 5517 days | 1% |
mariak | 8/10 | 5548 days | 1% |
catdonjaime | 6/10 | 5555 days | 1% |
Evan | 10/10 | 5623 days | 1% |
tessac | 5/10 | 5687 days | 1% |
TillE412 | 10/10 | 5791 days | 1% |
HermannR | 10/10 | 5794 days | 1% |
UlaR | 9/10 | 5796 days | 1% |
HerbertH | 9/10 | 5801 days | 1% |
ginekek | 9/10 | 5806 days | 1% |
MarkP | 8/10 | 5806 days | 1% |
Christian Moll | 6/10 | 5822 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Punakaiki Beach Camp experience has plenty of reviews and does not meet the criteria for any adjustment.
-1.49% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 54 days. However the Punakaiki Beach Camp experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Punakaiki Beach Camp experience has been adjusted for 72 days. Adjustments are according to the following table.
Days | Adjustment |
---|---|
… | … |
69 | -1.43% |
70 | -1.45% |
71 | -1.47% |
72 | -1.49% |
73 | -1.51% |
74 | -1.53% |
75 | -1.55% |
… | … |
3.36% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.