Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Punakaiki Beach Camp.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Punakaiki Beach Camp

Valid Reviews

186 Valid Reviews

The Punakaiki Beach Camp experience has a total of 187 reviews. There are 186 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 186 valid reviews:

Rating Count Percentage
10/10 40
22%
9/10 45
24%
8/10 65
35%
7/10 13
7%
6/10 13
7%
5/10 4
2%
4/10 2
1%
3/10 1
1%
2/10 0
0%
1/10 3
2%

82.15% Average

The raw data average (mean) for all the Punakaiki Beach Camp valid reviews is 82.15% and is based on 186 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

71 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 186 valid reviews, the experience has 71 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 71 face-to-face reviews:

Rating Count Percentage
10/10 19
27%
9/10 19
27%
8/10 19
27%
7/10 5
7%
6/10 4
6%
5/10 2
3%
4/10 2
3%
3/10 1
1%
2/10 0
0%
1/10 0
0%

83.52% Average

The raw data average (mean) for all the Punakaiki Beach Camp face-to-face reviews is 83.52% and is based on 71 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

83.84%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Laura 10/10 249 days 100%
Blu Ice 8/10 308 days 96%
Shaun 10/10 308 days 98%
Laura 10/10 308 days 98%
Lisa B 5/10 370 days 73%
Mike Fricker 8/10 614 days 80%
Tal Tal 6/10 674 days 66%
Wil 8/10 736 days 70%
Melli Schmid 1/10 736 days 29%
Larissa 10/10 766 days 69%
Johanna Kuehl 9/10 827 days 63%
Donna Harbidge 9/10 827 days 63%
Niall Hamilton 10/10 950 days 50%
Katie Edser 8/10 1011 days 43%
Family of four 9/10 1011 days 44%
E&P 8/10 1039 days 41%
RR 8/10 1101 days 35%
Oonagh 8/10 1435 days 14%
Kate 6/10 1466 days 11%
Gary Clarkson 8/10 1769 days 5%
Emma 8/10 1769 days 5%
Beth 10/10 1769 days 5%
Dan 8/10 1861 days 5%
Gemma 10/10 1892 days 5%
Ying 9/10 1892 days 5%
Felipe 10/10 2014 days 5%
Pateke 10/10 2166 days 4%
Sarah and Pete 8/10 2166 days 4%
Blu Ice 9/10 2197 days 4%
Mrs Lounis 9/10 2197 days 4%
Lukas 8/10 2197 days 4%
Fred 10/10 2227 days 4%
Lia 8/10 2288 days 4%
Cass 8/10 2288 days 4%
ScoutnIndi 8/10 2380 days 4%
Klaus 8/10 2441 days 4%
Luci 9/10 2500 days 4%
Francois & Caroline 8/10 2531 days 4%
Heather Abbott 8/10 2531 days 4%
Marilli 10/10 2562 days 4%
Rick 7/10 2562 days 3%
Juraj 10/10 2562 days 4%
Katey 8/10 2562 days 4%
ian kennedy 8/10 2592 days 4%
CJC 10/10 2592 days 4%
Vincent 8/10 2592 days 4%
Libby 8/10 2623 days 3%
Milo Sumner 5/10 2806 days 2%
Matthew Dercole 8/10 2810 days 3%
Veronica Marcano 9/10 2830 days 3%
Chris & Peg 8/10 2837 days 3%
Christian Oerlemans 6/10 2842 days 3%
Edward Cromwell 7/10 2859 days 3%
Gillian Press 6/10 2886 days 3%
Edwin Bos 8/10 2937 days 3%
CARMERS 6/10 3018 days 2%
Wen Xin Tan 9/10 3038 days 3%
Jason 10/10 3065 days 3%
Fifi and Jay 8/10 3115 days 2%
Roger 9/10 3157 days 2%
Grace White 9/10 3158 days 2%
Nienke Best 8/10 3169 days 2%
Julia Kurtz 8/10 3173 days 2%
Jack Clise 9/10 3175 days 2%
Marc Lambert 9/10 3177 days 2%
Van Bagley 10/10 3200 days 2%
Catherine Kay 9/10 3245 days 2%
Ina and Max 7/10 3274 days 2%
S Webb 10/10 3321 days 2%
Shelly Stanchuk 9/10 3321 days 2%
Aidan Byrne 9/10 3370 days 2%
Kim Donze 8/10 3395 days 2%
Pamela Hoffman 7/10 3508 days 2%
Howard Kestrel 7/10 3547 days 2%
Rachel Denham 8/10 3562 days 2%
Ann-Catherine Deblon 8/10 3569 days 2%
Rachel Macdonald 8/10 3624 days 1%
Richard Kirby 9/10 3657 days 1%
Wout van Dijk 8/10 3664 days 1%
Janelle Sterling 10/10 3693 days 1%
Steve Warren 9/10 3749 days 1%
Yvonne Wu 8/10 3871 days 1%
Steffen Paul 6/10 3882 days 1%
Alistair Millward 7/10 3929 days 1%
Larry Dashiell 9/10 3932 days 1%
Kris Marinomunn 9/10 3944 days 1%
Sebastiaan Kemperman 9/10 3947 days 1%
Melvin Spear 8/10 3952 days 1%
Florian Kleemann 8/10 3953 days 1%
Wilma Senior 9/10 3960 days 1%
Robert Warner 8/10 3991 days 1%
Stefanie Vogt 10/10 3992 days 1%
Lisa Quayle 8/10 4010 days 1%
Hol. M. 8/10 4022 days 1%
bzh974 9/10 4022 days 1%
Jay 9/10 4037 days 1%
Kane F 8/10 4083 days 1%
Claudia 10/10 4113 days 1%
Brita Topp 10/10 4267 days 0%
Philip Schumann 10/10 4294 days 0%
SC W 8/10 4298 days 0%
David Spindler 7/10 4298 days 0%
Laura Metz 9/10 4311 days 0%
Hubertus Thost 10/10 4311 days 0%
G Ballard 6/10 4324 days 0%
Jason MacLeod 10/10 4326 days 0%
Andrew Young 7/10 4326 days 0%
Walter Neff 8/10 4326 days 0%
Julia Kallenbach 9/10 4343 days 0%
Andrew Cattanach 6/10 4357 days 0%
Helene & Peter 8/10 4418 days 1%
Steve Warren 9/10 4449 days 1%
Marina Ryan 8/10 4479 days 1%
Jay Sorrell 8/10 4479 days 1%
Azteca 6/10 4541 days 1%
Maria 8/10 4656 days 1%
Glenn Surzur 4/10 4665 days 1%
Petra Blumberg 10/10 4669 days 1%
Roeland Driessen 1/10 4722 days 0%
Michelle Chambers 6/10 4722 days 1%
Ingrid 9/10 4735 days 1%
Steven Switsers 8/10 4743 days 1%
Tom and Jemima Rawlings 6/10 4744 days 1%
D Pieter 7/10 4751 days 1%
Charliepot 7/10 4753 days 1%
electronmike1970 10/10 4753 days 1%
MeganG 8/10 4967 days 1%
Jurgen Joyce 8/10 5020 days 1%
M Robinson 10/10 5024 days 1%
suemax 9/10 5028 days 1%
Hans Duerst 9/10 5034 days 1%
Kasten Madsen 8/10 5037 days 1%
Jolene & James 9/10 5038 days 1%
Melanie 8/10 5040 days 1%
Melanie Mathiak 10/10 5040 days 1%
Inge Davbbert 10/10 5040 days 1%
Filsack 9/10 5049 days 1%
Katrin 10/10 5050 days 1%
tiffgeoff 1/10 5057 days 0%
amounstephen 7/10 5057 days 1%
mawueth 9/10 5119 days 1%
Sarah Graham 8/10 5135 days 1%
AJ van Pelt 10/10 5371 days 1%
Jane Cullum 10/10 5375 days 1%
Margit and Corein Groenevelt 8/10 5380 days 1%
Oppenoorth 9/10 5382 days 1%
Bette Eh 10/10 5383 days 1%
Wayne Forrow 3/10 5384 days 0%
K & J Overton 9/10 5388 days 1%
Julia 9/10 5392 days 1%
Simon Vickers 9/10 5393 days 1%
Ini & Cees 8/10 5396 days 1%
Kasten 10/10 5396 days 1%
Grumbach 10/10 5397 days 1%
Eva Bock 9/10 5397 days 1%
Petra Lehmann 10/10 5399 days 1%
Rachel Gerrand 8/10 5399 days 1%
Van den Borne 8/10 5408 days 1%
Mike and Alice Powner 5/10 5413 days 1%
Niels Van Welsenes 8/10 5422 days 1%
Axel Vetter 8/10 5422 days 1%
paulag 10/10 5698 days 1%
Brigitta Reil 9/10 5743 days 1%
Kim Holtz 8/10 5747 days 1%
Benedict Fluthman 4/10 5749 days 1%
Peter G 7/10 5753 days 1%
Chris Helms 8/10 5753 days 1%
Bert Meuleuorijks 9/10 5755 days 1%
Wielink 9/10 5767 days 1%
Ferth 8/10 5773 days 1%
Susan Hitchins 9/10 5783 days 1%
Dick Rosman 8/10 5783 days 1%
Thomas Stopp 8/10 5787 days 1%
Dale W 7/10 5796 days 1%
Yvonne German 10/10 5804 days 1%
mariak 8/10 5835 days 1%
catdonjaime 6/10 5842 days 1%
Evan 10/10 5910 days 1%
tessac 5/10 5974 days 1%
TillE412 10/10 6078 days 1%
HermannR 10/10 6081 days 1%
UlaR 9/10 6083 days 1%
HerbertH 9/10 6088 days 1%
ginekek 9/10 6093 days 1%
MarkP 8/10 6093 days 1%
Christian Moll 6/10 6109 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Punakaiki Beach Camp experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-4.07% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Punakaiki Beach Camp experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Punakaiki Beach Camp experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -4.01%
198 -4.03%
199 -4.05%
200 -4.07%
201 -4.09%
202 -4.11%
203 -4.13%

Balancing Adjustment

3.07% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

83%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.