Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Punakaiki Beach Camp.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Punakaiki Beach Camp
Valid Reviews
182 Valid Reviews
The Punakaiki Beach Camp experience has a total of 183 reviews. There are 182 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 182 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 37 |
|
20% |
| 9/10 | 45 |
|
25% |
| 8/10 | 64 |
|
35% |
| 7/10 | 13 |
|
7% |
| 6/10 | 13 |
|
7% |
| 5/10 | 4 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 3 |
|
2% |
81.87% Average
The raw data average (mean) for all the Punakaiki Beach Camp valid reviews is 81.87% and is based on 182 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
71 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 182 valid reviews, the experience has 71 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 71 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 19 |
|
27% |
| 9/10 | 19 |
|
27% |
| 8/10 | 19 |
|
27% |
| 7/10 | 5 |
|
7% |
| 6/10 | 4 |
|
6% |
| 5/10 | 2 |
|
3% |
| 4/10 | 2 |
|
3% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.52% Average
The raw data average (mean) for all the Punakaiki Beach Camp face-to-face reviews is 83.52% and is based on 71 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
80.40%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Lisa B | 5/10 | 21 days | 81% |
| Mike Fricker | 8/10 | 265 days | 100% |
| Tal Tal | 6/10 | 325 days | 86% |
| Wil | 8/10 | 387 days | 95% |
| Melli Schmid | 1/10 | 387 days | 39% |
| Larissa | 10/10 | 417 days | 96% |
| Johanna Kuehl | 9/10 | 478 days | 92% |
| Donna Harbidge | 9/10 | 478 days | 92% |
| Niall Hamilton | 10/10 | 601 days | 84% |
| Katie Edser | 8/10 | 662 days | 78% |
| Family of four | 9/10 | 662 days | 79% |
| E&P | 8/10 | 690 days | 76% |
| RR | 8/10 | 752 days | 71% |
| Oonagh | 8/10 | 1086 days | 38% |
| Kate | 6/10 | 1117 days | 31% |
| Gary Clarkson | 8/10 | 1420 days | 15% |
| Emma | 8/10 | 1420 days | 15% |
| Beth | 10/10 | 1420 days | 15% |
| Dan | 8/10 | 1512 days | 11% |
| Gemma | 10/10 | 1543 days | 10% |
| Ying | 9/10 | 1543 days | 10% |
| Felipe | 10/10 | 1665 days | 7% |
| Pateke | 10/10 | 1817 days | 5% |
| Sarah and Pete | 8/10 | 1817 days | 5% |
| Blu Ice | 9/10 | 1848 days | 5% |
| Mrs Lounis | 9/10 | 1848 days | 5% |
| Lukas | 8/10 | 1848 days | 5% |
| Fred | 10/10 | 1878 days | 5% |
| Lia | 8/10 | 1939 days | 5% |
| Cass | 8/10 | 1939 days | 5% |
| ScoutnIndi | 8/10 | 2031 days | 5% |
| Klaus | 8/10 | 2092 days | 5% |
| Luci | 9/10 | 2151 days | 5% |
| Francois & Caroline | 8/10 | 2182 days | 4% |
| Heather Abbott | 8/10 | 2182 days | 4% |
| Marilli | 10/10 | 2213 days | 5% |
| Rick | 7/10 | 2213 days | 4% |
| Juraj | 10/10 | 2213 days | 5% |
| Katey | 8/10 | 2213 days | 4% |
| ian kennedy | 8/10 | 2243 days | 4% |
| CJC | 10/10 | 2243 days | 4% |
| Vincent | 8/10 | 2243 days | 4% |
| Libby | 8/10 | 2274 days | 4% |
| Milo Sumner | 5/10 | 2457 days | 3% |
| Matthew Dercole | 8/10 | 2461 days | 4% |
| Veronica Marcano | 9/10 | 2481 days | 4% |
| Chris & Peg | 8/10 | 2488 days | 4% |
| Christian Oerlemans | 6/10 | 2493 days | 3% |
| Edward Cromwell | 7/10 | 2510 days | 3% |
| Gillian Press | 6/10 | 2537 days | 3% |
| Edwin Bos | 8/10 | 2588 days | 4% |
| CARMERS | 6/10 | 2669 days | 3% |
| Wen Xin Tan | 9/10 | 2689 days | 3% |
| Jason | 10/10 | 2716 days | 3% |
| Fifi and Jay | 8/10 | 2766 days | 3% |
| Roger | 9/10 | 2808 days | 3% |
| Grace White | 9/10 | 2809 days | 3% |
| Nienke Best | 8/10 | 2820 days | 3% |
| Julia Kurtz | 8/10 | 2824 days | 3% |
| Jack Clise | 9/10 | 2826 days | 3% |
| Marc Lambert | 9/10 | 2828 days | 3% |
| Van Bagley | 10/10 | 2851 days | 3% |
| Catherine Kay | 9/10 | 2896 days | 3% |
| Ina and Max | 7/10 | 2925 days | 3% |
| S Webb | 10/10 | 2972 days | 3% |
| Shelly Stanchuk | 9/10 | 2972 days | 3% |
| Aidan Byrne | 9/10 | 3021 days | 3% |
| Kim Donze | 8/10 | 3046 days | 3% |
| Pamela Hoffman | 7/10 | 3159 days | 2% |
| Howard Kestrel | 7/10 | 3198 days | 2% |
| Rachel Denham | 8/10 | 3213 days | 2% |
| Ann-Catherine Deblon | 8/10 | 3220 days | 2% |
| Rachel Macdonald | 8/10 | 3275 days | 2% |
| Richard Kirby | 9/10 | 3308 days | 2% |
| Wout van Dijk | 8/10 | 3315 days | 2% |
| Janelle Sterling | 10/10 | 3344 days | 2% |
| Steve Warren | 9/10 | 3400 days | 2% |
| Yvonne Wu | 8/10 | 3522 days | 2% |
| Steffen Paul | 6/10 | 3533 days | 2% |
| Alistair Millward | 7/10 | 3580 days | 2% |
| Larry Dashiell | 9/10 | 3583 days | 2% |
| Kris Marinomunn | 9/10 | 3595 days | 2% |
| Sebastiaan Kemperman | 9/10 | 3598 days | 2% |
| Melvin Spear | 8/10 | 3603 days | 2% |
| Florian Kleemann | 8/10 | 3604 days | 2% |
| Wilma Senior | 9/10 | 3611 days | 2% |
| Robert Warner | 8/10 | 3642 days | 1% |
| Stefanie Vogt | 10/10 | 3643 days | 2% |
| Lisa Quayle | 8/10 | 3661 days | 1% |
| Hol. M. | 8/10 | 3673 days | 1% |
| bzh974 | 9/10 | 3673 days | 1% |
| Jay | 9/10 | 3688 days | 1% |
| Kane F | 8/10 | 3734 days | 1% |
| Claudia | 10/10 | 3764 days | 1% |
| Brita Topp | 10/10 | 3918 days | 1% |
| Philip Schumann | 10/10 | 3945 days | 1% |
| SC W | 8/10 | 3949 days | 1% |
| David Spindler | 7/10 | 3949 days | 1% |
| Laura Metz | 9/10 | 3962 days | 1% |
| Hubertus Thost | 10/10 | 3962 days | 1% |
| G Ballard | 6/10 | 3975 days | 1% |
| Jason MacLeod | 10/10 | 3977 days | 1% |
| Andrew Young | 7/10 | 3977 days | 1% |
| Walter Neff | 8/10 | 3977 days | 1% |
| Julia Kallenbach | 9/10 | 3994 days | 1% |
| Andrew Cattanach | 6/10 | 4008 days | 1% |
| Helene & Peter | 8/10 | 4069 days | 1% |
| Steve Warren | 9/10 | 4100 days | 1% |
| Marina Ryan | 8/10 | 4130 days | 1% |
| Jay Sorrell | 8/10 | 4130 days | 1% |
| Azteca | 6/10 | 4192 days | 0% |
| Maria | 8/10 | 4307 days | 0% |
| Glenn Surzur | 4/10 | 4316 days | 0% |
| Petra Blumberg | 10/10 | 4320 days | 0% |
| Roeland Driessen | 1/10 | 4373 days | 0% |
| Michelle Chambers | 6/10 | 4373 days | 0% |
| Ingrid | 9/10 | 4386 days | 1% |
| Steven Switsers | 8/10 | 4394 days | 1% |
| Tom and Jemima Rawlings | 6/10 | 4395 days | 1% |
| D Pieter | 7/10 | 4402 days | 1% |
| Charliepot | 7/10 | 4404 days | 1% |
| electronmike1970 | 10/10 | 4404 days | 1% |
| MeganG | 8/10 | 4618 days | 1% |
| Jurgen Joyce | 8/10 | 4671 days | 1% |
| M Robinson | 10/10 | 4675 days | 1% |
| suemax | 9/10 | 4679 days | 1% |
| Hans Duerst | 9/10 | 4685 days | 1% |
| Kasten Madsen | 8/10 | 4688 days | 1% |
| Jolene & James | 9/10 | 4689 days | 1% |
| Melanie | 8/10 | 4691 days | 1% |
| Melanie Mathiak | 10/10 | 4691 days | 1% |
| Inge Davbbert | 10/10 | 4691 days | 1% |
| Filsack | 9/10 | 4700 days | 1% |
| Katrin | 10/10 | 4701 days | 1% |
| tiffgeoff | 1/10 | 4708 days | 0% |
| amounstephen | 7/10 | 4708 days | 1% |
| mawueth | 9/10 | 4770 days | 1% |
| Sarah Graham | 8/10 | 4786 days | 1% |
| AJ van Pelt | 10/10 | 5022 days | 1% |
| Jane Cullum | 10/10 | 5026 days | 1% |
| Margit and Corein Groenevelt | 8/10 | 5031 days | 1% |
| Oppenoorth | 9/10 | 5033 days | 1% |
| Bette Eh | 10/10 | 5034 days | 1% |
| Wayne Forrow | 3/10 | 5035 days | 0% |
| K & J Overton | 9/10 | 5039 days | 1% |
| Julia | 9/10 | 5043 days | 1% |
| Simon Vickers | 9/10 | 5044 days | 1% |
| Ini & Cees | 8/10 | 5047 days | 1% |
| Kasten | 10/10 | 5047 days | 1% |
| Grumbach | 10/10 | 5048 days | 1% |
| Eva Bock | 9/10 | 5048 days | 1% |
| Petra Lehmann | 10/10 | 5050 days | 1% |
| Rachel Gerrand | 8/10 | 5050 days | 1% |
| Van den Borne | 8/10 | 5059 days | 1% |
| Mike and Alice Powner | 5/10 | 5064 days | 1% |
| Niels Van Welsenes | 8/10 | 5073 days | 1% |
| Axel Vetter | 8/10 | 5073 days | 1% |
| paulag | 10/10 | 5349 days | 1% |
| Brigitta Reil | 9/10 | 5394 days | 1% |
| Kim Holtz | 8/10 | 5398 days | 1% |
| Benedict Fluthman | 4/10 | 5400 days | 1% |
| Peter G | 7/10 | 5404 days | 1% |
| Chris Helms | 8/10 | 5404 days | 1% |
| Bert Meuleuorijks | 9/10 | 5406 days | 1% |
| Wielink | 9/10 | 5418 days | 1% |
| Ferth | 8/10 | 5424 days | 1% |
| Susan Hitchins | 9/10 | 5434 days | 1% |
| Dick Rosman | 8/10 | 5434 days | 1% |
| Thomas Stopp | 8/10 | 5438 days | 1% |
| Dale W | 7/10 | 5447 days | 1% |
| Yvonne German | 10/10 | 5455 days | 1% |
| mariak | 8/10 | 5486 days | 1% |
| catdonjaime | 6/10 | 5493 days | 1% |
| Evan | 10/10 | 5561 days | 1% |
| tessac | 5/10 | 5625 days | 1% |
| TillE412 | 10/10 | 5729 days | 1% |
| HermannR | 10/10 | 5732 days | 1% |
| UlaR | 9/10 | 5734 days | 1% |
| HerbertH | 9/10 | 5739 days | 1% |
| ginekek | 9/10 | 5744 days | 1% |
| MarkP | 8/10 | 5744 days | 1% |
| Christian Moll | 6/10 | 5760 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Punakaiki Beach Camp experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.20% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 41 days. However the Punakaiki Beach Camp experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Punakaiki Beach Camp experience has been adjusted for 10 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 7 | -0.14% |
| 8 | -0.16% |
| 9 | -0.18% |
| 10 | -0.20% |
| 11 | -0.22% |
| 12 | -0.24% |
| 13 | -0.26% |
| … | … |
Balancing Adjustment
2.95% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.