Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Punakaiki Beach Camp.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
185 Valid Reviews
The Punakaiki Beach Camp experience has a total of 186 reviews. There are 185 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 185 valid reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 39 |
|
21% |
9/10 | 45 |
|
24% |
8/10 | 65 |
|
35% |
7/10 | 13 |
|
7% |
6/10 | 13 |
|
7% |
5/10 | 4 |
|
2% |
4/10 | 2 |
|
1% |
3/10 | 1 |
|
1% |
2/10 | 0 |
|
0% |
1/10 | 3 |
|
2% |
82.05% Average
The raw data average (mean) for all the Punakaiki Beach Camp valid reviews is 82.05% and is based on 185 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
71 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 185 valid reviews, the experience has 71 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 71 face-to-face reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 19 |
|
27% |
9/10 | 19 |
|
27% |
8/10 | 19 |
|
27% |
7/10 | 5 |
|
7% |
6/10 | 4 |
|
6% |
5/10 | 2 |
|
3% |
4/10 | 2 |
|
3% |
3/10 | 1 |
|
1% |
2/10 | 0 |
|
0% |
1/10 | 0 |
|
0% |
83.52% Average
The raw data average (mean) for all the Punakaiki Beach Camp face-to-face reviews is 83.52% and is based on 71 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
82.60%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
Reviewer | Rating | Age | Relative Weight |
---|---|---|---|
Blu Ice | 8/10 | 55 days | 98% |
Shaun | 10/10 | 55 days | 100% |
Laura | 10/10 | 55 days | 100% |
Lisa B | 5/10 | 117 days | 76% |
Mike Fricker | 8/10 | 361 days | 91% |
Tal Tal | 6/10 | 421 days | 78% |
Wil | 8/10 | 483 days | 85% |
Melli Schmid | 1/10 | 483 days | 35% |
Larissa | 10/10 | 513 days | 85% |
Johanna Kuehl | 9/10 | 574 days | 81% |
Donna Harbidge | 9/10 | 574 days | 81% |
Niall Hamilton | 10/10 | 697 days | 72% |
Katie Edser | 8/10 | 758 days | 66% |
Family of four | 9/10 | 758 days | 67% |
E&P | 8/10 | 786 days | 64% |
RR | 8/10 | 848 days | 58% |
Oonagh | 8/10 | 1182 days | 28% |
Kate | 6/10 | 1213 days | 23% |
Gary Clarkson | 8/10 | 1516 days | 10% |
Emma | 8/10 | 1516 days | 10% |
Beth | 10/10 | 1516 days | 10% |
Dan | 8/10 | 1608 days | 7% |
Gemma | 10/10 | 1639 days | 7% |
Ying | 9/10 | 1639 days | 7% |
Felipe | 10/10 | 1761 days | 5% |
Pateke | 10/10 | 1913 days | 5% |
Sarah and Pete | 8/10 | 1913 days | 5% |
Blu Ice | 9/10 | 1944 days | 5% |
Mrs Lounis | 9/10 | 1944 days | 5% |
Lukas | 8/10 | 1944 days | 5% |
Fred | 10/10 | 1974 days | 5% |
Lia | 8/10 | 2035 days | 4% |
Cass | 8/10 | 2035 days | 4% |
ScoutnIndi | 8/10 | 2127 days | 4% |
Klaus | 8/10 | 2188 days | 4% |
Luci | 9/10 | 2247 days | 4% |
Francois & Caroline | 8/10 | 2278 days | 4% |
Heather Abbott | 8/10 | 2278 days | 4% |
Marilli | 10/10 | 2309 days | 4% |
Rick | 7/10 | 2309 days | 4% |
Juraj | 10/10 | 2309 days | 4% |
Katey | 8/10 | 2309 days | 4% |
ian kennedy | 8/10 | 2339 days | 4% |
CJC | 10/10 | 2339 days | 4% |
Vincent | 8/10 | 2339 days | 4% |
Libby | 8/10 | 2370 days | 4% |
Milo Sumner | 5/10 | 2553 days | 3% |
Matthew Dercole | 8/10 | 2557 days | 3% |
Veronica Marcano | 9/10 | 2577 days | 3% |
Chris & Peg | 8/10 | 2584 days | 3% |
Christian Oerlemans | 6/10 | 2589 days | 3% |
Edward Cromwell | 7/10 | 2606 days | 3% |
Gillian Press | 6/10 | 2633 days | 3% |
Edwin Bos | 8/10 | 2684 days | 3% |
CARMERS | 6/10 | 2765 days | 3% |
Wen Xin Tan | 9/10 | 2785 days | 3% |
Jason | 10/10 | 2812 days | 3% |
Fifi and Jay | 8/10 | 2862 days | 3% |
Roger | 9/10 | 2904 days | 3% |
Grace White | 9/10 | 2905 days | 3% |
Nienke Best | 8/10 | 2916 days | 3% |
Julia Kurtz | 8/10 | 2920 days | 3% |
Jack Clise | 9/10 | 2922 days | 3% |
Marc Lambert | 9/10 | 2924 days | 3% |
Van Bagley | 10/10 | 2947 days | 2% |
Catherine Kay | 9/10 | 2992 days | 3% |
Ina and Max | 7/10 | 3021 days | 2% |
S Webb | 10/10 | 3068 days | 2% |
Shelly Stanchuk | 9/10 | 3068 days | 2% |
Aidan Byrne | 9/10 | 3117 days | 2% |
Kim Donze | 8/10 | 3142 days | 2% |
Pamela Hoffman | 7/10 | 3255 days | 2% |
Howard Kestrel | 7/10 | 3294 days | 2% |
Rachel Denham | 8/10 | 3309 days | 2% |
Ann-Catherine Deblon | 8/10 | 3316 days | 2% |
Rachel Macdonald | 8/10 | 3371 days | 2% |
Richard Kirby | 9/10 | 3404 days | 2% |
Wout van Dijk | 8/10 | 3411 days | 2% |
Janelle Sterling | 10/10 | 3440 days | 2% |
Steve Warren | 9/10 | 3496 days | 2% |
Yvonne Wu | 8/10 | 3618 days | 1% |
Steffen Paul | 6/10 | 3629 days | 1% |
Alistair Millward | 7/10 | 3676 days | 1% |
Larry Dashiell | 9/10 | 3679 days | 1% |
Kris Marinomunn | 9/10 | 3691 days | 1% |
Sebastiaan Kemperman | 9/10 | 3694 days | 1% |
Melvin Spear | 8/10 | 3699 days | 1% |
Florian Kleemann | 8/10 | 3700 days | 1% |
Wilma Senior | 9/10 | 3707 days | 1% |
Robert Warner | 8/10 | 3738 days | 1% |
Stefanie Vogt | 10/10 | 3739 days | 1% |
Lisa Quayle | 8/10 | 3757 days | 1% |
Hol. M. | 8/10 | 3769 days | 1% |
bzh974 | 9/10 | 3769 days | 1% |
Jay | 9/10 | 3784 days | 1% |
Kane F | 8/10 | 3830 days | 1% |
Claudia | 10/10 | 3860 days | 1% |
Brita Topp | 10/10 | 4014 days | 1% |
Philip Schumann | 10/10 | 4041 days | 0% |
SC W | 8/10 | 4045 days | 0% |
David Spindler | 7/10 | 4045 days | 0% |
Laura Metz | 9/10 | 4058 days | 0% |
Hubertus Thost | 10/10 | 4058 days | 0% |
G Ballard | 6/10 | 4071 days | 0% |
Jason MacLeod | 10/10 | 4073 days | 0% |
Andrew Young | 7/10 | 4073 days | 0% |
Walter Neff | 8/10 | 4073 days | 0% |
Julia Kallenbach | 9/10 | 4090 days | 0% |
Andrew Cattanach | 6/10 | 4104 days | 0% |
Helene & Peter | 8/10 | 4165 days | 0% |
Steve Warren | 9/10 | 4196 days | 0% |
Marina Ryan | 8/10 | 4226 days | 0% |
Jay Sorrell | 8/10 | 4226 days | 0% |
Azteca | 6/10 | 4288 days | 0% |
Maria | 8/10 | 4403 days | 1% |
Glenn Surzur | 4/10 | 4412 days | 0% |
Petra Blumberg | 10/10 | 4416 days | 1% |
Roeland Driessen | 1/10 | 4469 days | 0% |
Michelle Chambers | 6/10 | 4469 days | 1% |
Ingrid | 9/10 | 4482 days | 1% |
Steven Switsers | 8/10 | 4490 days | 1% |
Tom and Jemima Rawlings | 6/10 | 4491 days | 1% |
D Pieter | 7/10 | 4498 days | 1% |
Charliepot | 7/10 | 4500 days | 1% |
electronmike1970 | 10/10 | 4500 days | 1% |
MeganG | 8/10 | 4714 days | 1% |
Jurgen Joyce | 8/10 | 4767 days | 1% |
M Robinson | 10/10 | 4771 days | 1% |
suemax | 9/10 | 4775 days | 1% |
Hans Duerst | 9/10 | 4781 days | 1% |
Kasten Madsen | 8/10 | 4784 days | 1% |
Jolene & James | 9/10 | 4785 days | 1% |
Melanie | 8/10 | 4787 days | 1% |
Melanie Mathiak | 10/10 | 4787 days | 1% |
Inge Davbbert | 10/10 | 4787 days | 1% |
Filsack | 9/10 | 4796 days | 1% |
Katrin | 10/10 | 4797 days | 1% |
tiffgeoff | 1/10 | 4804 days | 0% |
amounstephen | 7/10 | 4804 days | 1% |
mawueth | 9/10 | 4866 days | 1% |
Sarah Graham | 8/10 | 4882 days | 1% |
AJ van Pelt | 10/10 | 5118 days | 1% |
Jane Cullum | 10/10 | 5122 days | 1% |
Margit and Corein Groenevelt | 8/10 | 5127 days | 1% |
Oppenoorth | 9/10 | 5129 days | 1% |
Bette Eh | 10/10 | 5130 days | 1% |
Wayne Forrow | 3/10 | 5131 days | 0% |
K & J Overton | 9/10 | 5135 days | 1% |
Julia | 9/10 | 5139 days | 1% |
Simon Vickers | 9/10 | 5140 days | 1% |
Ini & Cees | 8/10 | 5143 days | 1% |
Kasten | 10/10 | 5143 days | 1% |
Grumbach | 10/10 | 5144 days | 1% |
Eva Bock | 9/10 | 5144 days | 1% |
Petra Lehmann | 10/10 | 5146 days | 1% |
Rachel Gerrand | 8/10 | 5146 days | 1% |
Van den Borne | 8/10 | 5155 days | 1% |
Mike and Alice Powner | 5/10 | 5160 days | 1% |
Niels Van Welsenes | 8/10 | 5169 days | 1% |
Axel Vetter | 8/10 | 5169 days | 1% |
paulag | 10/10 | 5445 days | 1% |
Brigitta Reil | 9/10 | 5490 days | 1% |
Kim Holtz | 8/10 | 5494 days | 1% |
Benedict Fluthman | 4/10 | 5496 days | 0% |
Peter G | 7/10 | 5500 days | 1% |
Chris Helms | 8/10 | 5500 days | 1% |
Bert Meuleuorijks | 9/10 | 5502 days | 1% |
Wielink | 9/10 | 5514 days | 1% |
Ferth | 8/10 | 5520 days | 1% |
Susan Hitchins | 9/10 | 5530 days | 1% |
Dick Rosman | 8/10 | 5530 days | 1% |
Thomas Stopp | 8/10 | 5534 days | 1% |
Dale W | 7/10 | 5543 days | 1% |
Yvonne German | 10/10 | 5551 days | 1% |
mariak | 8/10 | 5582 days | 1% |
catdonjaime | 6/10 | 5589 days | 1% |
Evan | 10/10 | 5657 days | 1% |
tessac | 5/10 | 5721 days | 1% |
TillE412 | 10/10 | 5825 days | 1% |
HermannR | 10/10 | 5828 days | 1% |
UlaR | 9/10 | 5830 days | 1% |
HerbertH | 9/10 | 5835 days | 1% |
ginekek | 9/10 | 5840 days | 1% |
MarkP | 8/10 | 5840 days | 1% |
Christian Moll | 6/10 | 5856 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Punakaiki Beach Camp experience has plenty of reviews and does not meet the criteria for any adjustment.
-0.40% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 59 days. However the Punakaiki Beach Camp experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Punakaiki Beach Camp experience has been adjusted for 21 days. Adjustments are according to the following table.
Days | Adjustment |
---|---|
… | … |
18 | -0.34% |
19 | -0.36% |
20 | -0.38% |
21 | -0.40% |
22 | -0.42% |
23 | -0.44% |
24 | -0.46% |
… | … |
2.43% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
85%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.