G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Blenheim Bridges Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
127 Valid Reviews
The Blenheim Bridges Holiday Park experience has a total of 127 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 127 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 10 |
|
8% |
| 9/10 | 22 |
|
17% |
| 8/10 | 35 |
|
28% |
| 7/10 | 22 |
|
17% |
| 6/10 | 12 |
|
9% |
| 5/10 | 8 |
|
6% |
| 4/10 | 7 |
|
6% |
| 3/10 | 6 |
|
5% |
| 2/10 | 2 |
|
2% |
| 1/10 | 3 |
|
2% |
70.63% Average
The raw data average (mean) for all the Blenheim Bridges Holiday Park valid reviews is 70.63% and is based on 127 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
82 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 127 valid reviews, the experience has 82 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 82 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 8 |
|
10% |
| 9/10 | 17 |
|
21% |
| 8/10 | 24 |
|
29% |
| 7/10 | 16 |
|
20% |
| 6/10 | 7 |
|
9% |
| 5/10 | 4 |
|
5% |
| 4/10 | 3 |
|
4% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 1 |
|
1% |
75.24% Average
The raw data average (mean) for all the Blenheim Bridges Holiday Park face-to-face reviews is 75.24% and is based on 82 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
61.97%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Eline & Dave | 8/10 | 198 days | 100% |
| Eve Catherwood | 5/10 | 259 days | 77% |
| Laura | 7/10 | 318 days | 92% |
| Sarah Kot | 7/10 | 349 days | 90% |
| Angelina Janus | 6/10 | 349 days | 84% |
| Esther | 3/10 | 655 days | 43% |
| Shaun | 1/10 | 715 days | 30% |
| Walnstein | 6/10 | 807 days | 56% |
| Carrie | 7/10 | 1021 days | 41% |
| Arie | 5/10 | 1049 days | 31% |
| Ray G | 4/10 | 1080 days | 25% |
| laurie M haysom | 9/10 | 1537 days | 10% |
| Murray Gamlin | 5/10 | 1690 days | 5% |
| Alexis | 4/10 | 2024 days | 3% |
| Cass | 8/10 | 2298 days | 4% |
| Michelle | 4/10 | 2390 days | 3% |
| Me | 3/10 | 2482 days | 2% |
| Mathias Hauenstein | 10/10 | 2541 days | 4% |
| HElen Bewick | 3/10 | 2572 days | 2% |
| Peter | 7/10 | 2786 days | 3% |
| Christina | 3/10 | 2786 days | 2% |
| The Weathersons | 2/10 | 2860 days | 1% |
| Johannes Bauerle | 1/10 | 2907 days | 1% |
| Lei Horton | 2/10 | 3068 days | 1% |
| Laureen Trainer | 8/10 | 3135 days | 2% |
| Iris Maatman | 4/10 | 3213 days | 2% |
| Erin Polcyn Sailer | 7/10 | 3526 days | 2% |
| Kelly Hitchins | 6/10 | 3549 days | 1% |
| Craig Ferry | 8/10 | 3573 days | 2% |
| Glinys Weller | 9/10 | 3623 days | 2% |
| Jean marc Daubenfeld | 8/10 | 3631 days | 1% |
| Sarah Carter | 8/10 | 3634 days | 1% |
| Blandine Giusti | 9/10 | 3932 days | 1% |
| Melvin Spear | 8/10 | 3962 days | 1% |
| Frank Wijnands | 7/10 | 4014 days | 1% |
| Lorcan Lennon | 8/10 | 4044 days | 1% |
| Sue H | 7/10 | 4155 days | 0% |
| Nadia R | 6/10 | 4277 days | 0% |
| Family Trip | 8/10 | 4308 days | 0% |
| Casandra Prunica | 8/10 | 4310 days | 0% |
| Emma Wallace | 9/10 | 4342 days | 0% |
| Andrew Cattanach | 9/10 | 4367 days | 0% |
| FlyingKiwiGirl | 8/10 | 4428 days | 1% |
| M Morgan | 8/10 | 4642 days | 1% |
| Sixflipflops | 3/10 | 4642 days | 1% |
| Ken Milligan | 9/10 | 4660 days | 1% |
| Puma17 | 8/10 | 4732 days | 1% |
| Kevin Desjandino | 8/10 | 4750 days | 1% |
| F Soppelsa | 7/10 | 4756 days | 1% |
| Paul Lawrence | 8/10 | 4761 days | 1% |
| Abby Rushmer | 8/10 | 4762 days | 1% |
| Rolf Zwahlen | 10/10 | 4770 days | 1% |
| Steve and Therese Dunne | 9/10 | 4775 days | 1% |
| Frederick Neilsen | 6/10 | 4775 days | 1% |
| Letitia Wenn | 8/10 | 4780 days | 1% |
| phudgb | 9/10 | 4793 days | 1% |
| Philippe Merino | 8/10 | 5029 days | 1% |
| Toby Clark | 9/10 | 5030 days | 1% |
| nztintin | 5/10 | 5038 days | 1% |
| Tim Germany | 5/10 | 5038 days | 1% |
| Webb & Muckelt | 1/10 | 5047 days | 0% |
| Barbara | 8/10 | 5048 days | 1% |
| Rebecca Richardson | 7/10 | 5049 days | 1% |
| Andrew Powell | 8/10 | 5049 days | 1% |
| Ryan Pynappels | 9/10 | 5049 days | 1% |
| Peter Holt | 8/10 | 5055 days | 1% |
| Patricia Motzheim | 10/10 | 5066 days | 1% |
| Cick Pouw | 8/10 | 5066 days | 1% |
| hanal7 | 6/10 | 5098 days | 1% |
| Dorthe | 4/10 | 5130 days | 1% |
| Mikala Dinka | 9/10 | 5130 days | 1% |
| Steve & Maggie | 9/10 | 5130 days | 1% |
| Anders Rathleff | 9/10 | 5145 days | 1% |
| damaca | 8/10 | 5190 days | 1% |
| neilqecosse | 9/10 | 5220 days | 1% |
| GoodTimes | 10/10 | 5312 days | 1% |
| Edward Marhi | 9/10 | 5370 days | 1% |
| Iain Campbell | 7/10 | 5382 days | 1% |
| Peter & Angela Brown | 10/10 | 5394 days | 1% |
| Fam de Kruyf | 9/10 | 5401 days | 1% |
| Stephen Shearer | 8/10 | 5401 days | 1% |
| Michael Assfalg | 6/10 | 5403 days | 1% |
| Julie Pasquignon | 7/10 | 5405 days | 1% |
| Erin Dumbauld | 7/10 | 5405 days | 1% |
| Gert Vogelaers | 9/10 | 5407 days | 1% |
| Jeff Cerjan | 7/10 | 5411 days | 1% |
| Ron Pantzer | 8/10 | 5413 days | 1% |
| Darren Bruestle | 9/10 | 5419 days | 1% |
| Vanderhorst | 6/10 | 5420 days | 1% |
| Gerry Nichols | 8/10 | 5427 days | 1% |
| Kristie | 8/10 | 5455 days | 1% |
| Rob | 9/10 | 5686 days | 1% |
| Haley & Jason | 8/10 | 5701 days | 1% |
| Brett & Tanille | 8/10 | 5757 days | 1% |
| Marcia & Bruce | 6/10 | 5759 days | 1% |
| Brian_Val | 10/10 | 5772 days | 1% |
| Senel | 7/10 | 5776 days | 1% |
| Faurack | 10/10 | 5776 days | 1% |
| Sue | 9/10 | 5782 days | 1% |
| Otto | 7/10 | 5796 days | 1% |
| Etienne VanD | 10/10 | 5817 days | 1% |
| mariak | 3/10 | 5845 days | 1% |
| andres | 7/10 | 5851 days | 1% |
| pthreadgood | 6/10 | 5857 days | 1% |
| Gary Brown | 8/10 | 5861 days | 1% |
| Douglas Beresford | 8/10 | 5861 days | 1% |
| Kirsty McGrath | 7/10 | 5863 days | 1% |
| Terry J | 10/10 | 5869 days | 1% |
| Philip Ryott | 4/10 | 5869 days | 1% |
| Sena | 7/10 | 5869 days | 1% |
| Tait Suridge | 10/10 | 5870 days | 1% |
| Susan Fielder | 7/10 | 5889 days | 1% |
| johannac | 9/10 | 5978 days | 1% |
| Andrew Lonsdale | 5/10 | 6087 days | 1% |
| HelenPalmer | 8/10 | 6091 days | 1% |
| LowerD | 8/10 | 6103 days | 1% |
| Andrew Biddle | 9/10 | 6105 days | 1% |
| RonB | 8/10 | 6115 days | 1% |
| Andrew Wilson | 7/10 | 6120 days | 1% |
| JeremyE | 8/10 | 6121 days | 1% |
| LucyT | 5/10 | 6121 days | 1% |
| Suzie Lechner | 5/10 | 6123 days | 1% |
| LindaV | 6/10 | 6137 days | 1% |
| Tolsten | 7/10 | 6145 days | 1% |
| KuzakUSA | 4/10 | 6147 days | 1% |
| Lucy | 6/10 | 6152 days | 1% |
| Visken | 7/10 | 6152 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Blenheim Bridges Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
-3.28% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Blenheim Bridges Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Blenheim Bridges Holiday Park experience has been adjusted for 162 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 159 | -3.22% |
| 160 | -3.24% |
| 161 | -3.26% |
| 162 | -3.28% |
| 163 | -3.30% |
| 164 | -3.32% |
| 165 | -3.35% |
| … | … |
15.03% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
74%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.