G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tahuna Beach Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
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Tahuna Beach Holiday Park
Valid Reviews
137 Valid Reviews
The Tahuna Beach Holiday Park experience has a total of 141 reviews. There are 137 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 137 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 13 |
|
9% |
| 9/10 | 42 |
|
31% |
| 8/10 | 38 |
|
28% |
| 7/10 | 28 |
|
20% |
| 6/10 | 3 |
|
2% |
| 5/10 | 7 |
|
5% |
| 4/10 | 1 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
78.54% Average
The raw data average (mean) for all the Tahuna Beach Holiday Park valid reviews is 78.54% and is based on 137 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
85 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 137 valid reviews, the experience has 85 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 85 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 10 |
|
12% |
| 9/10 | 25 |
|
29% |
| 8/10 | 28 |
|
33% |
| 7/10 | 15 |
|
18% |
| 6/10 | 2 |
|
2% |
| 5/10 | 2 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
80.59% Average
The raw data average (mean) for all the Tahuna Beach Holiday Park face-to-face reviews is 80.59% and is based on 85 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.24%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Shaun | 9/10 | 56 days | 100% |
| Laura | 7/10 | 56 days | 94% |
| Pauline | 7/10 | 393 days | 86% |
| Christopher Parker | 8/10 | 393 days | 90% |
| Joel Fryett | 10/10 | 453 days | 89% |
| Charlie | 8/10 | 698 days | 72% |
| Courtney Gearhart | 8/10 | 787 days | 64% |
| Alice | 9/10 | 1183 days | 29% |
| Jabba | 5/10 | 1548 days | 7% |
| ZMad | 7/10 | 1609 days | 7% |
| Ying | 9/10 | 1670 days | 6% |
| Samantha Macfarlane | 10/10 | 1701 days | 6% |
| Marg Dale | 7/10 | 1732 days | 5% |
| Kay | 7/10 | 1762 days | 5% |
| Charlie B | 5/10 | 1883 days | 4% |
| Pateke | 8/10 | 1914 days | 5% |
| Lisa Q | 9/10 | 1914 days | 5% |
| Nicole Blumenthal | 9/10 | 1975 days | 5% |
| Jenny | 7/10 | 1975 days | 4% |
| Olivia | 7/10 | 1975 days | 4% |
| Kristyl | 8/10 | 2159 days | 4% |
| Kristyl | 8/10 | 2159 days | 4% |
| Paul Smith | 8/10 | 2248 days | 4% |
| Shane | 7/10 | 2310 days | 4% |
| Sophie Skinner | 9/10 | 2340 days | 4% |
| Ryan | 9/10 | 2463 days | 4% |
| Rod Cochrane | 9/10 | 2554 days | 4% |
| Blu Ice | 7/10 | 2693 days | 3% |
| Fifi and Jay | 9/10 | 2863 days | 3% |
| Matt | 9/10 | 2889 days | 3% |
| Freddy Gates | 1/10 | 2926 days | 1% |
| Ayvadian Joséphine | 9/10 | 3025 days | 3% |
| Jane Knowles | 2/10 | 3101 days | 1% |
| Jessica Stokes | 7/10 | 3184 days | 2% |
| Jitka Kubeckova | 10/10 | 3375 days | 2% |
| Wout van Dijk | 7/10 | 3412 days | 2% |
| Helen Ameis | 7/10 | 3623 days | 1% |
| Harriet MacMillan | 6/10 | 3697 days | 1% |
| Melvin Spear | 8/10 | 3700 days | 1% |
| neil holdaway | 9/10 | 3740 days | 1% |
| Hol. M. | 9/10 | 3771 days | 1% |
| Jack Clise | 5/10 | 3784 days | 1% |
| Rosie | 8/10 | 4046 days | 1% |
| Jenny | 8/10 | 4067 days | 1% |
| Rachael | 7/10 | 4067 days | 1% |
| balesdent | 7/10 | 4102 days | 0% |
| Lior Bakski | 9/10 | 4103 days | 1% |
| jonas meier | 6/10 | 4110 days | 0% |
| Paul Balfour | 7/10 | 4115 days | 0% |
| Jade Fleming | 9/10 | 4166 days | 0% |
| hendrik king | 9/10 | 4319 days | 0% |
| SHERRYN WRIGHT | 3/10 | 4350 days | 0% |
| Thomas | 9/10 | 4409 days | 1% |
| Florian Aude | 7/10 | 4423 days | 1% |
| Philip Gibbons | 5/10 | 4439 days | 1% |
| Doug Digstravel | 9/10 | 4470 days | 1% |
| Rob | 8/10 | 4487 days | 1% |
| Jan Sjoerdtje | 7/10 | 4492 days | 1% |
| Doan | 8/10 | 4506 days | 1% |
| Erik Funk | 7/10 | 4508 days | 1% |
| phudgb | 7/10 | 4562 days | 1% |
| Jen Sweeting | 8/10 | 4763 days | 1% |
| Trevor & Sheila Redman | 8/10 | 4781 days | 1% |
| Jolene & James | 9/10 | 4786 days | 1% |
| Hannah Bean | 8/10 | 4787 days | 1% |
| John & Ray Calder | 8/10 | 4788 days | 1% |
| Tim & Judith | 8/10 | 4788 days | 1% |
| Karin | 7/10 | 4788 days | 1% |
| Frans | 7/10 | 4788 days | 1% |
| David Beaumont | 7/10 | 4788 days | 1% |
| Sebastian Rossbach | 8/10 | 4788 days | 1% |
| Ken | 10/10 | 4789 days | 1% |
| Judith Fowler | 9/10 | 4791 days | 1% |
| Marilyn Mobley | 9/10 | 4791 days | 1% |
| Schertenleib | 7/10 | 4792 days | 1% |
| Norm Cooper | 8/10 | 4797 days | 1% |
| Horst Langstein | 9/10 | 4798 days | 1% |
| Lucie Rutherfurd | 8/10 | 4803 days | 1% |
| Laura Smith | 9/10 | 4818 days | 1% |
| frans | 8/10 | 5050 days | 1% |
| Jorren | 8/10 | 5120 days | 1% |
| Jagiellowicz | 10/10 | 5128 days | 1% |
| Cory Wornell | 8/10 | 5131 days | 1% |
| Shane Curline | 9/10 | 5132 days | 1% |
| Anita Tonks | 9/10 | 5141 days | 1% |
| katjarege | 8/10 | 5142 days | 1% |
| Camilla Andersson | 8/10 | 5147 days | 1% |
| Peter | 5/10 | 5147 days | 1% |
| Mr and Mrs Lambert | 9/10 | 5149 days | 1% |
| Remke | 8/10 | 5171 days | 1% |
| dollimyxture | 9/10 | 5232 days | 1% |
| Jon van Hanten | 7/10 | 5432 days | 1% |
| Kevin & Chris | 8/10 | 5440 days | 1% |
| John Casey | 3/10 | 5488 days | 1% |
| Sorcha O's | 2/10 | 5488 days | 0% |
| Russell & Barbara Gilmour | 9/10 | 5493 days | 1% |
| kerry_cynthia | 8/10 | 5495 days | 1% |
| Lloyd Shephard | 9/10 | 5497 days | 1% |
| Mike Peirce | 8/10 | 5501 days | 1% |
| Rik | 9/10 | 5508 days | 1% |
| Jonathan Martin | 5/10 | 5510 days | 1% |
| Richard | 9/10 | 5511 days | 1% |
| Haas Wacter | 9/10 | 5515 days | 1% |
| Ferth | 9/10 | 5521 days | 1% |
| Marco | 8/10 | 5523 days | 1% |
| Eva | 9/10 | 5524 days | 1% |
| Don and Barb | 9/10 | 5528 days | 1% |
| Wilfred Sch | 7/10 | 5528 days | 1% |
| Susan | 10/10 | 5531 days | 1% |
| Adriane | 7/10 | 5531 days | 1% |
| Brenda | 8/10 | 5532 days | 1% |
| Bo Moenstead | 9/10 | 5544 days | 1% |
| Lynette Sal | 6/10 | 5551 days | 1% |
| menzel | 8/10 | 5580 days | 1% |
| stephenst | 9/10 | 5581 days | 1% |
| Marons | 7/10 | 5586 days | 1% |
| thomash | 10/10 | 5591 days | 1% |
| Anna | 4/10 | 5605 days | 1% |
| Flavia Mionelli | 10/10 | 5609 days | 1% |
| Nigel Petrie | 9/10 | 5620 days | 1% |
| eowyn2k | 8/10 | 5627 days | 1% |
| CAD1977 | 5/10 | 5688 days | 1% |
| rita | 9/10 | 5706 days | 1% |
| PeterK1 | 8/10 | 5825 days | 1% |
| MiepS | 8/10 | 5829 days | 1% |
| desl | 7/10 | 5841 days | 1% |
| GeraldMcNamora | 9/10 | 5857 days | 1% |
| Sarah_rae | 9/10 | 5857 days | 1% |
| Anna Hansson | 10/10 | 5858 days | 1% |
| Anna Hansson | 10/10 | 5858 days | 1% |
| Sara Hansson | 8/10 | 5858 days | 1% |
| TessaW | 8/10 | 5859 days | 1% |
| Jen | 8/10 | 5884 days | 1% |
| Sam | 9/10 | 5884 days | 1% |
| Tim | 10/10 | 5885 days | 1% |
| John | 10/10 | 5890 days | 1% |
| Phil&Joe | 10/10 | 5961 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Tahuna Beach Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.42% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 59 days. However the Tahuna Beach Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Tahuna Beach Holiday Park experience has been adjusted for 22 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 19 | -0.36% |
| 20 | -0.38% |
| 21 | -0.40% |
| 22 | -0.42% |
| 23 | -0.44% |
| 24 | -0.45% |
| 25 | -0.47% |
| … | … |
Balancing Adjustment
2.78% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.