Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tahuna Beach Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Tahuna Beach Holiday Park
Valid Reviews
135 Valid Reviews
The Tahuna Beach Holiday Park experience has a total of 139 reviews. There are 135 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 135 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 13 |
|
10% |
| 9/10 | 41 |
|
30% |
| 8/10 | 38 |
|
28% |
| 7/10 | 27 |
|
20% |
| 6/10 | 3 |
|
2% |
| 5/10 | 7 |
|
5% |
| 4/10 | 1 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
78.52% Average
The raw data average (mean) for all the Tahuna Beach Holiday Park valid reviews is 78.52% and is based on 135 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
85 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 135 valid reviews, the experience has 85 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 85 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 10 |
|
12% |
| 9/10 | 25 |
|
29% |
| 8/10 | 28 |
|
33% |
| 7/10 | 15 |
|
18% |
| 6/10 | 2 |
|
2% |
| 5/10 | 2 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
80.59% Average
The raw data average (mean) for all the Tahuna Beach Holiday Park face-to-face reviews is 80.59% and is based on 85 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.40%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Pauline | 7/10 | 197 days | 95% |
| Christopher Parker | 8/10 | 197 days | 100% |
| Joel Fryett | 10/10 | 257 days | 100% |
| Charlie | 8/10 | 502 days | 87% |
| Courtney Gearhart | 8/10 | 591 days | 82% |
| Alice | 9/10 | 987 days | 46% |
| Jabba | 5/10 | 1352 days | 14% |
| ZMad | 7/10 | 1413 days | 14% |
| Ying | 9/10 | 1474 days | 12% |
| Samantha Macfarlane | 10/10 | 1505 days | 11% |
| Marg Dale | 7/10 | 1536 days | 9% |
| Kay | 7/10 | 1566 days | 9% |
| Charlie B | 5/10 | 1687 days | 5% |
| Pateke | 8/10 | 1718 days | 6% |
| Lisa Q | 9/10 | 1718 days | 6% |
| Nicole Blumenthal | 9/10 | 1779 days | 5% |
| Jenny | 7/10 | 1779 days | 5% |
| Olivia | 7/10 | 1779 days | 5% |
| Kristyl | 8/10 | 1963 days | 5% |
| Kristyl | 8/10 | 1963 days | 5% |
| Paul Smith | 8/10 | 2052 days | 5% |
| Shane | 7/10 | 2114 days | 4% |
| Sophie Skinner | 9/10 | 2144 days | 4% |
| Ryan | 9/10 | 2267 days | 4% |
| Rod Cochrane | 9/10 | 2358 days | 4% |
| Blu Ice | 7/10 | 2497 days | 4% |
| Fifi and Jay | 9/10 | 2667 days | 3% |
| Matt | 9/10 | 2693 days | 3% |
| Freddy Gates | 1/10 | 2730 days | 1% |
| Ayvadian Joséphine | 9/10 | 2829 days | 3% |
| Jane Knowles | 2/10 | 2905 days | 1% |
| Jessica Stokes | 7/10 | 2988 days | 3% |
| Jitka Kubeckova | 10/10 | 3179 days | 2% |
| Wout van Dijk | 7/10 | 3216 days | 2% |
| Helen Ameis | 7/10 | 3427 days | 2% |
| Harriet MacMillan | 6/10 | 3501 days | 2% |
| Melvin Spear | 8/10 | 3504 days | 2% |
| neil holdaway | 9/10 | 3544 days | 2% |
| Hol. M. | 9/10 | 3575 days | 2% |
| Jack Clise | 5/10 | 3588 days | 1% |
| Rosie | 8/10 | 3850 days | 1% |
| Jenny | 8/10 | 3871 days | 1% |
| Rachael | 7/10 | 3871 days | 1% |
| balesdent | 7/10 | 3906 days | 1% |
| Lior Bakski | 9/10 | 3907 days | 1% |
| jonas meier | 6/10 | 3914 days | 1% |
| Paul Balfour | 7/10 | 3919 days | 1% |
| Jade Fleming | 9/10 | 3970 days | 1% |
| hendrik king | 9/10 | 4123 days | 0% |
| SHERRYN WRIGHT | 3/10 | 4154 days | 0% |
| Thomas | 9/10 | 4213 days | 0% |
| Florian Aude | 7/10 | 4227 days | 0% |
| Philip Gibbons | 5/10 | 4243 days | 0% |
| Doug Digstravel | 9/10 | 4274 days | 0% |
| Rob | 8/10 | 4291 days | 0% |
| Jan Sjoerdtje | 7/10 | 4296 days | 0% |
| Doan | 8/10 | 4310 days | 0% |
| Erik Funk | 7/10 | 4312 days | 0% |
| phudgb | 7/10 | 4366 days | 0% |
| Jen Sweeting | 8/10 | 4567 days | 1% |
| Trevor & Sheila Redman | 8/10 | 4585 days | 1% |
| Jolene & James | 9/10 | 4590 days | 1% |
| Hannah Bean | 8/10 | 4591 days | 1% |
| John & Ray Calder | 8/10 | 4592 days | 1% |
| Tim & Judith | 8/10 | 4592 days | 1% |
| Karin | 7/10 | 4592 days | 1% |
| Frans | 7/10 | 4592 days | 1% |
| David Beaumont | 7/10 | 4592 days | 1% |
| Sebastian Rossbach | 8/10 | 4592 days | 1% |
| Ken | 10/10 | 4593 days | 1% |
| Judith Fowler | 9/10 | 4595 days | 1% |
| Marilyn Mobley | 9/10 | 4595 days | 1% |
| Schertenleib | 7/10 | 4596 days | 1% |
| Norm Cooper | 8/10 | 4601 days | 1% |
| Horst Langstein | 9/10 | 4602 days | 1% |
| Lucie Rutherfurd | 8/10 | 4607 days | 1% |
| Laura Smith | 9/10 | 4622 days | 1% |
| frans | 8/10 | 4854 days | 1% |
| Jorren | 8/10 | 4924 days | 1% |
| Jagiellowicz | 10/10 | 4932 days | 1% |
| Cory Wornell | 8/10 | 4935 days | 1% |
| Shane Curline | 9/10 | 4936 days | 1% |
| Anita Tonks | 9/10 | 4945 days | 1% |
| katjarege | 8/10 | 4946 days | 1% |
| Camilla Andersson | 8/10 | 4951 days | 1% |
| Peter | 5/10 | 4951 days | 1% |
| Mr and Mrs Lambert | 9/10 | 4953 days | 1% |
| Remke | 8/10 | 4975 days | 1% |
| dollimyxture | 9/10 | 5036 days | 1% |
| Jon van Hanten | 7/10 | 5236 days | 1% |
| Kevin & Chris | 8/10 | 5244 days | 1% |
| John Casey | 3/10 | 5292 days | 1% |
| Sorcha O's | 2/10 | 5292 days | 0% |
| Russell & Barbara Gilmour | 9/10 | 5297 days | 1% |
| kerry_cynthia | 8/10 | 5299 days | 1% |
| Lloyd Shephard | 9/10 | 5301 days | 1% |
| Mike Peirce | 8/10 | 5305 days | 1% |
| Rik | 9/10 | 5312 days | 1% |
| Jonathan Martin | 5/10 | 5314 days | 1% |
| Richard | 9/10 | 5315 days | 1% |
| Haas Wacter | 9/10 | 5319 days | 1% |
| Ferth | 9/10 | 5325 days | 1% |
| Marco | 8/10 | 5327 days | 1% |
| Eva | 9/10 | 5328 days | 1% |
| Don and Barb | 9/10 | 5332 days | 1% |
| Wilfred Sch | 7/10 | 5332 days | 1% |
| Susan | 10/10 | 5335 days | 1% |
| Adriane | 7/10 | 5335 days | 1% |
| Brenda | 8/10 | 5336 days | 1% |
| Bo Moenstead | 9/10 | 5348 days | 1% |
| Lynette Sal | 6/10 | 5355 days | 1% |
| menzel | 8/10 | 5384 days | 1% |
| stephenst | 9/10 | 5385 days | 1% |
| Marons | 7/10 | 5390 days | 1% |
| thomash | 10/10 | 5395 days | 1% |
| Anna | 4/10 | 5409 days | 1% |
| Flavia Mionelli | 10/10 | 5413 days | 1% |
| Nigel Petrie | 9/10 | 5424 days | 1% |
| eowyn2k | 8/10 | 5431 days | 1% |
| CAD1977 | 5/10 | 5492 days | 1% |
| rita | 9/10 | 5510 days | 1% |
| PeterK1 | 8/10 | 5629 days | 1% |
| MiepS | 8/10 | 5633 days | 1% |
| desl | 7/10 | 5645 days | 1% |
| GeraldMcNamora | 9/10 | 5661 days | 1% |
| Sarah_rae | 9/10 | 5661 days | 1% |
| Anna Hansson | 10/10 | 5662 days | 1% |
| Anna Hansson | 10/10 | 5662 days | 1% |
| Sara Hansson | 8/10 | 5662 days | 1% |
| TessaW | 8/10 | 5663 days | 1% |
| Jen | 8/10 | 5688 days | 1% |
| Sam | 9/10 | 5688 days | 1% |
| Tim | 10/10 | 5689 days | 1% |
| John | 10/10 | 5694 days | 1% |
| Phil&Joe | 10/10 | 5765 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Tahuna Beach Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.68% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 79 days. However the Tahuna Beach Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Tahuna Beach Holiday Park experience has been adjusted for 184 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 181 | -2.64% |
| 182 | -2.65% |
| 183 | -2.67% |
| 184 | -2.68% |
| 185 | -2.70% |
| 186 | -2.71% |
| 187 | -2.73% |
| … | … |
Balancing Adjustment
3.37% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.