Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tahuna Beach Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Tahuna Beach Holiday Park
Valid Reviews
139 Valid Reviews
The Tahuna Beach Holiday Park experience has a total of 144 reviews. There are 139 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 139 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
10% |
| 9/10 | 42 |
|
30% |
| 8/10 | 39 |
|
28% |
| 7/10 | 28 |
|
20% |
| 6/10 | 3 |
|
2% |
| 5/10 | 7 |
|
5% |
| 4/10 | 1 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
78.71% Average
The raw data average (mean) for all the Tahuna Beach Holiday Park valid reviews is 78.71% and is based on 139 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
85 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 139 valid reviews, the experience has 85 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 85 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 10 |
|
12% |
| 9/10 | 25 |
|
29% |
| 8/10 | 28 |
|
33% |
| 7/10 | 15 |
|
18% |
| 6/10 | 2 |
|
2% |
| 5/10 | 2 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
80.59% Average
The raw data average (mean) for all the Tahuna Beach Holiday Park face-to-face reviews is 80.59% and is based on 85 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
83.15%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Emily | 8/10 | 249 days | 98% |
| Dylan and Amanda | 10/10 | 249 days | 100% |
| Shaun | 9/10 | 308 days | 97% |
| Laura | 7/10 | 308 days | 91% |
| Pauline | 7/10 | 645 days | 74% |
| Christopher Parker | 8/10 | 645 days | 77% |
| Joel Fryett | 10/10 | 705 days | 74% |
| Charlie | 8/10 | 950 days | 49% |
| Courtney Gearhart | 8/10 | 1039 days | 41% |
| Alice | 9/10 | 1435 days | 14% |
| Jabba | 5/10 | 1800 days | 4% |
| ZMad | 7/10 | 1861 days | 5% |
| Ying | 9/10 | 1922 days | 5% |
| Samantha Macfarlane | 10/10 | 1953 days | 5% |
| Marg Dale | 7/10 | 1983 days | 5% |
| Kay | 7/10 | 2014 days | 4% |
| Charlie B | 5/10 | 2135 days | 3% |
| Pateke | 8/10 | 2166 days | 4% |
| Lisa Q | 9/10 | 2166 days | 4% |
| Nicole Blumenthal | 9/10 | 2226 days | 4% |
| Jenny | 7/10 | 2227 days | 4% |
| Olivia | 7/10 | 2227 days | 4% |
| Kristyl | 8/10 | 2411 days | 4% |
| Kristyl | 8/10 | 2411 days | 4% |
| Paul Smith | 8/10 | 2500 days | 4% |
| Shane | 7/10 | 2562 days | 3% |
| Sophie Skinner | 9/10 | 2592 days | 4% |
| Ryan | 9/10 | 2715 days | 3% |
| Rod Cochrane | 9/10 | 2806 days | 3% |
| Blu Ice | 7/10 | 2945 days | 3% |
| Fifi and Jay | 9/10 | 3115 days | 3% |
| Matt | 9/10 | 3140 days | 2% |
| Freddy Gates | 1/10 | 3178 days | 1% |
| Ayvadian Joséphine | 9/10 | 3277 days | 2% |
| Jane Knowles | 2/10 | 3352 days | 1% |
| Jessica Stokes | 7/10 | 3436 days | 2% |
| Jitka Kubeckova | 10/10 | 3626 days | 2% |
| Wout van Dijk | 7/10 | 3664 days | 1% |
| Helen Ameis | 7/10 | 3875 days | 1% |
| Harriet MacMillan | 6/10 | 3949 days | 1% |
| Melvin Spear | 8/10 | 3952 days | 1% |
| neil holdaway | 9/10 | 3991 days | 1% |
| Hol. M. | 9/10 | 4022 days | 1% |
| Jack Clise | 5/10 | 4036 days | 1% |
| Rosie | 8/10 | 4298 days | 0% |
| Jenny | 8/10 | 4319 days | 0% |
| Rachael | 7/10 | 4319 days | 0% |
| balesdent | 7/10 | 4354 days | 0% |
| Lior Bakski | 9/10 | 4355 days | 0% |
| jonas meier | 6/10 | 4362 days | 0% |
| Paul Balfour | 7/10 | 4367 days | 0% |
| Jade Fleming | 9/10 | 4418 days | 1% |
| hendrik king | 9/10 | 4571 days | 1% |
| SHERRYN WRIGHT | 3/10 | 4602 days | 1% |
| Thomas | 9/10 | 4661 days | 1% |
| Florian Aude | 7/10 | 4675 days | 1% |
| Philip Gibbons | 5/10 | 4691 days | 1% |
| Doug Digstravel | 9/10 | 4722 days | 1% |
| Rob | 8/10 | 4739 days | 1% |
| Jan Sjoerdtje | 7/10 | 4744 days | 1% |
| Doan | 8/10 | 4758 days | 1% |
| Erik Funk | 7/10 | 4760 days | 1% |
| phudgb | 7/10 | 4814 days | 1% |
| Jen Sweeting | 8/10 | 5015 days | 1% |
| Trevor & Sheila Redman | 8/10 | 5033 days | 1% |
| Jolene & James | 9/10 | 5038 days | 1% |
| Hannah Bean | 8/10 | 5039 days | 1% |
| John & Ray Calder | 8/10 | 5040 days | 1% |
| Tim & Judith | 8/10 | 5040 days | 1% |
| Karin | 7/10 | 5040 days | 1% |
| Frans | 7/10 | 5040 days | 1% |
| David Beaumont | 7/10 | 5040 days | 1% |
| Sebastian Rossbach | 8/10 | 5040 days | 1% |
| Ken | 10/10 | 5041 days | 1% |
| Judith Fowler | 9/10 | 5043 days | 1% |
| Marilyn Mobley | 9/10 | 5043 days | 1% |
| Schertenleib | 7/10 | 5044 days | 1% |
| Norm Cooper | 8/10 | 5049 days | 1% |
| Horst Langstein | 9/10 | 5050 days | 1% |
| Lucie Rutherfurd | 8/10 | 5055 days | 1% |
| Laura Smith | 9/10 | 5070 days | 1% |
| frans | 8/10 | 5302 days | 1% |
| Jorren | 8/10 | 5372 days | 1% |
| Jagiellowicz | 10/10 | 5380 days | 1% |
| Cory Wornell | 8/10 | 5383 days | 1% |
| Shane Curline | 9/10 | 5384 days | 1% |
| Anita Tonks | 9/10 | 5393 days | 1% |
| katjarege | 8/10 | 5394 days | 1% |
| Camilla Andersson | 8/10 | 5399 days | 1% |
| Peter | 5/10 | 5399 days | 1% |
| Mr and Mrs Lambert | 9/10 | 5401 days | 1% |
| Remke | 8/10 | 5423 days | 1% |
| dollimyxture | 9/10 | 5484 days | 1% |
| Jon van Hanten | 7/10 | 5684 days | 1% |
| Kevin & Chris | 8/10 | 5692 days | 1% |
| John Casey | 3/10 | 5740 days | 1% |
| Sorcha O's | 2/10 | 5740 days | 0% |
| Russell & Barbara Gilmour | 9/10 | 5745 days | 1% |
| kerry_cynthia | 8/10 | 5747 days | 1% |
| Lloyd Shephard | 9/10 | 5749 days | 1% |
| Mike Peirce | 8/10 | 5753 days | 1% |
| Rik | 9/10 | 5760 days | 1% |
| Jonathan Martin | 5/10 | 5762 days | 1% |
| Richard | 9/10 | 5763 days | 1% |
| Haas Wacter | 9/10 | 5767 days | 1% |
| Ferth | 9/10 | 5773 days | 1% |
| Marco | 8/10 | 5775 days | 1% |
| Eva | 9/10 | 5776 days | 1% |
| Don and Barb | 9/10 | 5780 days | 1% |
| Wilfred Sch | 7/10 | 5780 days | 1% |
| Susan | 10/10 | 5783 days | 1% |
| Adriane | 7/10 | 5783 days | 1% |
| Brenda | 8/10 | 5784 days | 1% |
| Bo Moenstead | 9/10 | 5796 days | 1% |
| Lynette Sal | 6/10 | 5803 days | 1% |
| menzel | 8/10 | 5832 days | 1% |
| stephenst | 9/10 | 5833 days | 1% |
| Marons | 7/10 | 5838 days | 1% |
| thomash | 10/10 | 5843 days | 1% |
| Anna | 4/10 | 5857 days | 1% |
| Flavia Mionelli | 10/10 | 5861 days | 1% |
| Nigel Petrie | 9/10 | 5872 days | 1% |
| eowyn2k | 8/10 | 5879 days | 1% |
| CAD1977 | 5/10 | 5940 days | 1% |
| rita | 9/10 | 5958 days | 1% |
| PeterK1 | 8/10 | 6077 days | 1% |
| MiepS | 8/10 | 6081 days | 1% |
| desl | 7/10 | 6093 days | 1% |
| GeraldMcNamora | 9/10 | 6109 days | 1% |
| Sarah_rae | 9/10 | 6109 days | 1% |
| Anna Hansson | 10/10 | 6110 days | 1% |
| Anna Hansson | 10/10 | 6110 days | 1% |
| Sara Hansson | 8/10 | 6110 days | 1% |
| TessaW | 8/10 | 6111 days | 1% |
| Jen | 8/10 | 6136 days | 1% |
| Sam | 9/10 | 6136 days | 1% |
| Tim | 10/10 | 6137 days | 1% |
| John | 10/10 | 6142 days | 1% |
| Phil&Joe | 10/10 | 6213 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Tahuna Beach Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.07% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Tahuna Beach Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Tahuna Beach Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
Balancing Adjustment
3.26% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.