Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tahuna Beach Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Tahuna Beach Holiday Park
Valid Reviews
135 Valid Reviews
The Tahuna Beach Holiday Park experience has a total of 139 reviews. There are 135 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 135 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 13 |
|
10% |
| 9/10 | 41 |
|
30% |
| 8/10 | 38 |
|
28% |
| 7/10 | 27 |
|
20% |
| 6/10 | 3 |
|
2% |
| 5/10 | 7 |
|
5% |
| 4/10 | 1 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
78.52% Average
The raw data average (mean) for all the Tahuna Beach Holiday Park valid reviews is 78.52% and is based on 135 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
85 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 135 valid reviews, the experience has 85 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 85 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 10 |
|
12% |
| 9/10 | 25 |
|
29% |
| 8/10 | 28 |
|
33% |
| 7/10 | 15 |
|
18% |
| 6/10 | 2 |
|
2% |
| 5/10 | 2 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
80.59% Average
The raw data average (mean) for all the Tahuna Beach Holiday Park face-to-face reviews is 80.59% and is based on 85 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.48%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Pauline | 7/10 | 291 days | 95% |
| Christopher Parker | 8/10 | 291 days | 100% |
| Joel Fryett | 10/10 | 351 days | 100% |
| Charlie | 8/10 | 596 days | 84% |
| Courtney Gearhart | 8/10 | 685 days | 77% |
| Alice | 9/10 | 1081 days | 39% |
| Jabba | 5/10 | 1446 days | 11% |
| ZMad | 7/10 | 1507 days | 11% |
| Ying | 9/10 | 1568 days | 9% |
| Samantha Macfarlane | 10/10 | 1599 days | 8% |
| Marg Dale | 7/10 | 1630 days | 7% |
| Kay | 7/10 | 1660 days | 7% |
| Charlie B | 5/10 | 1781 days | 4% |
| Pateke | 8/10 | 1812 days | 5% |
| Lisa Q | 9/10 | 1812 days | 5% |
| Nicole Blumenthal | 9/10 | 1873 days | 5% |
| Jenny | 7/10 | 1873 days | 5% |
| Olivia | 7/10 | 1873 days | 5% |
| Kristyl | 8/10 | 2057 days | 5% |
| Kristyl | 8/10 | 2057 days | 5% |
| Paul Smith | 8/10 | 2146 days | 5% |
| Shane | 7/10 | 2208 days | 4% |
| Sophie Skinner | 9/10 | 2238 days | 4% |
| Ryan | 9/10 | 2361 days | 4% |
| Rod Cochrane | 9/10 | 2452 days | 4% |
| Blu Ice | 7/10 | 2591 days | 3% |
| Fifi and Jay | 9/10 | 2761 days | 3% |
| Matt | 9/10 | 2787 days | 3% |
| Freddy Gates | 1/10 | 2824 days | 1% |
| Ayvadian Joséphine | 9/10 | 2923 days | 3% |
| Jane Knowles | 2/10 | 2999 days | 1% |
| Jessica Stokes | 7/10 | 3082 days | 3% |
| Jitka Kubeckova | 10/10 | 3273 days | 2% |
| Wout van Dijk | 7/10 | 3310 days | 2% |
| Helen Ameis | 7/10 | 3521 days | 2% |
| Harriet MacMillan | 6/10 | 3595 days | 1% |
| Melvin Spear | 8/10 | 3598 days | 2% |
| neil holdaway | 9/10 | 3638 days | 2% |
| Hol. M. | 9/10 | 3669 days | 1% |
| Jack Clise | 5/10 | 3682 days | 1% |
| Rosie | 8/10 | 3944 days | 1% |
| Jenny | 8/10 | 3965 days | 1% |
| Rachael | 7/10 | 3965 days | 1% |
| balesdent | 7/10 | 4000 days | 1% |
| Lior Bakski | 9/10 | 4001 days | 1% |
| jonas meier | 6/10 | 4008 days | 1% |
| Paul Balfour | 7/10 | 4013 days | 1% |
| Jade Fleming | 9/10 | 4064 days | 1% |
| hendrik king | 9/10 | 4217 days | 0% |
| SHERRYN WRIGHT | 3/10 | 4248 days | 0% |
| Thomas | 9/10 | 4307 days | 0% |
| Florian Aude | 7/10 | 4321 days | 0% |
| Philip Gibbons | 5/10 | 4337 days | 0% |
| Doug Digstravel | 9/10 | 4368 days | 0% |
| Rob | 8/10 | 4385 days | 1% |
| Jan Sjoerdtje | 7/10 | 4390 days | 1% |
| Doan | 8/10 | 4404 days | 1% |
| Erik Funk | 7/10 | 4406 days | 1% |
| phudgb | 7/10 | 4460 days | 1% |
| Jen Sweeting | 8/10 | 4661 days | 1% |
| Trevor & Sheila Redman | 8/10 | 4679 days | 1% |
| Jolene & James | 9/10 | 4684 days | 1% |
| Hannah Bean | 8/10 | 4685 days | 1% |
| John & Ray Calder | 8/10 | 4686 days | 1% |
| Tim & Judith | 8/10 | 4686 days | 1% |
| Karin | 7/10 | 4686 days | 1% |
| Frans | 7/10 | 4686 days | 1% |
| David Beaumont | 7/10 | 4686 days | 1% |
| Sebastian Rossbach | 8/10 | 4686 days | 1% |
| Ken | 10/10 | 4687 days | 1% |
| Judith Fowler | 9/10 | 4689 days | 1% |
| Marilyn Mobley | 9/10 | 4689 days | 1% |
| Schertenleib | 7/10 | 4690 days | 1% |
| Norm Cooper | 8/10 | 4695 days | 1% |
| Horst Langstein | 9/10 | 4696 days | 1% |
| Lucie Rutherfurd | 8/10 | 4701 days | 1% |
| Laura Smith | 9/10 | 4716 days | 1% |
| frans | 8/10 | 4948 days | 1% |
| Jorren | 8/10 | 5018 days | 1% |
| Jagiellowicz | 10/10 | 5026 days | 1% |
| Cory Wornell | 8/10 | 5029 days | 1% |
| Shane Curline | 9/10 | 5030 days | 1% |
| Anita Tonks | 9/10 | 5039 days | 1% |
| katjarege | 8/10 | 5040 days | 1% |
| Camilla Andersson | 8/10 | 5045 days | 1% |
| Peter | 5/10 | 5045 days | 1% |
| Mr and Mrs Lambert | 9/10 | 5047 days | 1% |
| Remke | 8/10 | 5069 days | 1% |
| dollimyxture | 9/10 | 5130 days | 1% |
| Jon van Hanten | 7/10 | 5330 days | 1% |
| Kevin & Chris | 8/10 | 5338 days | 1% |
| John Casey | 3/10 | 5386 days | 1% |
| Sorcha O's | 2/10 | 5386 days | 0% |
| Russell & Barbara Gilmour | 9/10 | 5391 days | 1% |
| kerry_cynthia | 8/10 | 5393 days | 1% |
| Lloyd Shephard | 9/10 | 5395 days | 1% |
| Mike Peirce | 8/10 | 5399 days | 1% |
| Rik | 9/10 | 5406 days | 1% |
| Jonathan Martin | 5/10 | 5408 days | 1% |
| Richard | 9/10 | 5409 days | 1% |
| Haas Wacter | 9/10 | 5413 days | 1% |
| Ferth | 9/10 | 5419 days | 1% |
| Marco | 8/10 | 5421 days | 1% |
| Eva | 9/10 | 5422 days | 1% |
| Don and Barb | 9/10 | 5426 days | 1% |
| Wilfred Sch | 7/10 | 5426 days | 1% |
| Susan | 10/10 | 5429 days | 1% |
| Adriane | 7/10 | 5429 days | 1% |
| Brenda | 8/10 | 5430 days | 1% |
| Bo Moenstead | 9/10 | 5442 days | 1% |
| Lynette Sal | 6/10 | 5449 days | 1% |
| menzel | 8/10 | 5478 days | 1% |
| stephenst | 9/10 | 5479 days | 1% |
| Marons | 7/10 | 5484 days | 1% |
| thomash | 10/10 | 5489 days | 1% |
| Anna | 4/10 | 5503 days | 1% |
| Flavia Mionelli | 10/10 | 5507 days | 1% |
| Nigel Petrie | 9/10 | 5518 days | 1% |
| eowyn2k | 8/10 | 5525 days | 1% |
| CAD1977 | 5/10 | 5586 days | 1% |
| rita | 9/10 | 5604 days | 1% |
| PeterK1 | 8/10 | 5723 days | 1% |
| MiepS | 8/10 | 5727 days | 1% |
| desl | 7/10 | 5739 days | 1% |
| GeraldMcNamora | 9/10 | 5755 days | 1% |
| Sarah_rae | 9/10 | 5755 days | 1% |
| Anna Hansson | 10/10 | 5756 days | 1% |
| Anna Hansson | 10/10 | 5756 days | 1% |
| Sara Hansson | 8/10 | 5756 days | 1% |
| TessaW | 8/10 | 5757 days | 1% |
| Jen | 8/10 | 5782 days | 1% |
| Sam | 9/10 | 5782 days | 1% |
| Tim | 10/10 | 5783 days | 1% |
| John | 10/10 | 5788 days | 1% |
| Phil&Joe | 10/10 | 5859 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Tahuna Beach Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.05% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Tahuna Beach Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Tahuna Beach Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.99% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.07% |
| 202 | -4.09% |
| 203 | -4.11% |
| … | … |
Balancing Adjustment
3.77% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
81%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.