Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Putangirua Pinnacles Campsite.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Putangirua Pinnacles Campsite

Valid Reviews

27 Valid Reviews

The Putangirua Pinnacles Campsite experience has a total of 27 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Within these 27 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 27 valid reviews:

Rating Count Percentage
10/10 6
22%
9/10 11
41%
8/10 6
22%
7/10 3
11%
6/10 1
4%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.67% Average

The raw data average (mean) for all the Putangirua Pinnacles Campsite valid reviews is 86.67% and is based on 27 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

89.29%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Lana Hantzsch 8/10 323 days 100%
@saltyskin 8/10 507 days 91%
Julia 9/10 596 days 86%
Kate 10/10 658 days 82%
Aaron Bell 9/10 658 days 81%
Chloe 9/10 811 days 67%
Maree 10/10 933 days 54%
Ae Marika 10/10 1023 days 45%
Swiss MiRi 7/10 1784 days 4%
Paul Smith 8/10 2057 days 4%
Henk Sjon 7/10 2149 days 4%
Mike Fricker 9/10 2210 days 4%
Mike Fricker 9/10 2210 days 4%
Di & Rob 10/10 2363 days 3%
Nicole Smith 8/10 2405 days 3%
Annina Jarvinen 6/10 2472 days 1%
Blu Ice 8/10 2771 days 2%
Angela Parody 9/10 2818 days 2%
Saskia Ruttor 9/10 2865 days 2%
Penny Mercer 8/10 3178 days 2%
corrina chalklen 9/10 3184 days 2%
Graeme 7/10 3549 days 1%
Sidney Stokkers 9/10 3641 days 1%
Sarah MN 9/10 3914 days 0%
arnaud paquet 10/10 3945 days 0%
Susannah Eduart 10/10 4931 days 0%
Mark Robinson 9/10 4971 days 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Putangirua Pinnacles Campsite does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.10% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

90%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.