Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Belt Road Seaside Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Belt Road Seaside Holiday Park

Valid Reviews

51 Valid Reviews

The Belt Road Seaside Holiday Park experience has a total of 54 reviews. There are 51 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Within these 51 valid reviews, the experience has 2 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 51 valid reviews:

Rating Count Percentage
10/10 23
45%
9/10 7
14%
8/10 9
18%
7/10 4
8%
6/10 5
10%
5/10 2
4%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 1
2%

85.10% Average

The raw data average (mean) for all the Belt Road Seaside Holiday Park valid reviews is 85.10% and is based on 51 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

84.36%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
NZROVER 6/10 40 days 89%
Mike Fricker 10/10 224 days 100%
Beth 9/10 314 days 96%
Liam Dent 9/10 376 days 94%
Heather Carston 7/10 406 days 87%
Knut 8/10 406 days 91%
Marie Perret 7/10 437 days 85%
Dave 9/10 437 days 91%
May 10/10 590 days 82%
Trui Waalwijk 8/10 651 days 76%
Peter & trixie Moss 1/10 710 days 30%
Jared 10/10 710 days 73%
Hope 10/10 710 days 73%
DAVE 10/10 710 days 73%
Nina 5/10 1106 days 27%
Cphm41 10/10 1167 days 30%
Linda 8/10 1624 days 7%
Dom 6/10 1775 days 4%
Sandra Day 10/10 1806 days 5%
Kat Pope 10/10 1898 days 5%
Martinez Whanau 6/10 1990 days 4%
Ranjit 5/10 2081 days 3%
Anders Knutsson 10/10 2170 days 4%
Michelle 10/10 2202 days 4%
Andy 6/10 2293 days 3%
Gio 8/10 2355 days 4%
Eric Tunnicliffe 10/10 2717 days 3%
Rima 7/10 2953 days 2%
Ray Wilton 10/10 3006 days 3%
Jeffrey Ross 10/10 3015 days 3%
Nick Coulson 10/10 3233 days 2%
Malcolm Ridge 10/10 3297 days 2%
Jeremy Little 10/10 3301 days 2%
Joe Goodson 10/10 3335 days 2%
Louise Tulp 10/10 3337 days 2%
Christoph Fischer 9/10 3651 days 1%
Radek Ouhel 9/10 3662 days 1%
Bram and Laura 9/10 3663 days 1%
Gary Spaz 10/10 3723 days 1%
dominique raccah 10/10 4028 days 0%
Gates Whanau 8/10 4028 days 0%
David Wood 7/10 4089 days 0%
Sally02 6/10 4089 days 0%
Nina Coopmans 10/10 4272 days 0%
tanyap 8/10 4393 days 1%
KDS_Holiday 9/10 4393 days 1%
hendrik king 8/10 4759 days 1%
rebb 10/10 5034 days 1%
lyndavid 8/10 5034 days 1%
Kevp72 8/10 5062 days 1%
Phyl 10/10 5399 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Belt Road Seaside Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.73% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Belt Road Seaside Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Belt Road Seaside Holiday Park experience has been adjusted for 36 days. Adjustments are according to the following table.

Days Adjustment
33 -0.67%
34 -0.69%
35 -0.71%
36 -0.73%
37 -0.75%
38 -0.77%
39 -0.79%

Balancing Adjustment

2.11% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

86%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.