Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Wellington TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Wellington TOP 10 Holiday Park
Valid Reviews
192 Valid Reviews
The Wellington TOP 10 Holiday Park experience has a total of 195 reviews. There are 192 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 192 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 21 |
|
11% |
| 9/10 | 33 |
|
17% |
| 8/10 | 34 |
|
18% |
| 7/10 | 24 |
|
13% |
| 6/10 | 21 |
|
11% |
| 5/10 | 22 |
|
11% |
| 4/10 | 10 |
|
5% |
| 3/10 | 7 |
|
4% |
| 2/10 | 10 |
|
5% |
| 1/10 | 10 |
|
5% |
66.35% Average
The raw data average (mean) for all the Wellington TOP 10 Holiday Park valid reviews is 66.35% and is based on 192 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
121 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 192 valid reviews, the experience has 121 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 121 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 12 |
|
10% |
| 9/10 | 22 |
|
18% |
| 8/10 | 19 |
|
16% |
| 7/10 | 13 |
|
11% |
| 6/10 | 16 |
|
13% |
| 5/10 | 18 |
|
15% |
| 4/10 | 8 |
|
7% |
| 3/10 | 5 |
|
4% |
| 2/10 | 5 |
|
4% |
| 1/10 | 3 |
|
2% |
66.69% Average
The raw data average (mean) for all the Wellington TOP 10 Holiday Park face-to-face reviews is 66.69% and is based on 121 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.35%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Morgane | 8/10 | 65 days | 99% |
| Le | 10/10 | 126 days | 100% |
| Bevjean | 10/10 | 157 days | 99% |
| Aragorn | 9/10 | 310 days | 94% |
| Maud Jabouley | 10/10 | 310 days | 95% |
| Terry | 9/10 | 431 days | 89% |
| Katy | 5/10 | 431 days | 69% |
| Tzan from CA | 6/10 | 615 days | 68% |
| Fletch | 10/10 | 765 days | 67% |
| Linda | 9/10 | 765 days | 67% |
| Amy Shoemake | 8/10 | 827 days | 60% |
| Erin Cheng | 4/10 | 827 days | 40% |
| Lucas | 8/10 | 857 days | 57% |
| Sarah | 10/10 | 888 days | 55% |
| James | 8/10 | 1192 days | 27% |
| charles | 1/10 | 1467 days | 5% |
| Leigh Billing | 1/10 | 1526 days | 4% |
| K1W1jax | 2/10 | 1740 days | 2% |
| Lyn McIvor | 9/10 | 1832 days | 5% |
| Maria | 1/10 | 1832 days | 2% |
| Liz Wade | 8/10 | 1861 days | 5% |
| Ian & Wendy | 1/10 | 1861 days | 2% |
| Moritz | 8/10 | 1892 days | 5% |
| Christoph | 5/10 | 1892 days | 4% |
| Mrs Lounis | 8/10 | 1923 days | 5% |
| Ryan | 8/10 | 1953 days | 5% |
| Kate | 8/10 | 2137 days | 4% |
| Clare & Gerry | 10/10 | 2198 days | 4% |
| Jgcanada | 10/10 | 2226 days | 4% |
| Leanne | 8/10 | 2226 days | 4% |
| Nadja Kampfhenkel | 7/10 | 2257 days | 4% |
| helen reeve | 9/10 | 2349 days | 4% |
| Boguslaw MAKIELLO | 2/10 | 2546 days | 1% |
| Shira LA | 7/10 | 2591 days | 3% |
| Helen Rimmer | 10/10 | 2603 days | 3% |
| Marine Fauquenot | 6/10 | 2607 days | 3% |
| Lene Hendel | 6/10 | 2608 days | 3% |
| Debbie Lesurf | 9/10 | 2660 days | 3% |
| Carl von Horstig | 6/10 | 2692 days | 3% |
| Jasmine Andrew | 9/10 | 2698 days | 3% |
| Lei Horton | 9/10 | 2784 days | 3% |
| Paul Batty | 7/10 | 2799 days | 3% |
| Roger Foley | 1/10 | 2897 days | 1% |
| Mailhos Cécile | 7/10 | 2931 days | 3% |
| Paula Barclay | 3/10 | 2942 days | 1% |
| Charlie Vaughan | 6/10 | 2944 days | 2% |
| Greg Parkes | 7/10 | 2960 days | 2% |
| Rebecca Lindsey | 7/10 | 2987 days | 2% |
| Gaurav Bhutani | 5/10 | 2987 days | 2% |
| ben carroll | 4/10 | 3079 days | 2% |
| Peter Barker | 8/10 | 3272 days | 2% |
| Christina Wakolbinger | 1/10 | 3298 days | 1% |
| Staffan Johansson | 9/10 | 3304 days | 2% |
| Nina | 3/10 | 3353 days | 1% |
| Ron Web | 7/10 | 3414 days | 2% |
| Will Waine | 9/10 | 3506 days | 2% |
| Elka Keijzer | 5/10 | 3598 days | 1% |
| holidaymad from Solihull | 8/10 | 3718 days | 1% |
| Mike Fricker | 8/10 | 3993 days | 1% |
| Helma Druyken | 6/10 | 4022 days | 0% |
| MARK PALMER | 2/10 | 4024 days | 0% |
| Eva-Maria Krueger | 7/10 | 4024 days | 0% |
| Janina Zwerver | 5/10 | 4026 days | 0% |
| Chris | 10/10 | 4083 days | 0% |
| Elin Andersson | 8/10 | 4083 days | 0% |
| Elin Paulssen | 9/10 | 4083 days | 0% |
| Xan Northman | 7/10 | 4083 days | 0% |
| W & K Boyd | 2/10 | 4205 days | 0% |
| Ton Martens | 3/10 | 4380 days | 0% |
| Michael Nolan | 8/10 | 4389 days | 1% |
| Schuster | 4/10 | 4402 days | 1% |
| Andrew Pearce | 9/10 | 4448 days | 1% |
| Hanneke P | 7/10 | 4448 days | 1% |
| Tony Hines | 9/10 | 4465 days | 1% |
| Peter | 8/10 | 4472 days | 1% |
| Anne and John | 6/10 | 4478 days | 1% |
| Terry Coles | 9/10 | 4479 days | 1% |
| Marian | 5/10 | 4481 days | 1% |
| Adam Hassan | 6/10 | 4484 days | 1% |
| Henzen | 7/10 | 4488 days | 1% |
| Julia Ramseier | 10/10 | 4491 days | 1% |
| Lisa Blake | 5/10 | 4495 days | 1% |
| Verest | 9/10 | 4495 days | 1% |
| Megan Child | 9/10 | 4496 days | 1% |
| Peter Kent | 10/10 | 4741 days | 1% |
| Michael Touzer | 5/10 | 4749 days | 1% |
| Frank Claassen | 8/10 | 4750 days | 1% |
| Michael Jefferies | 9/10 | 4757 days | 1% |
| D van Dongen | 7/10 | 4758 days | 1% |
| Manuela | 6/10 | 4759 days | 1% |
| Lotte Zwail | 7/10 | 4763 days | 1% |
| Frans Roebroek | 9/10 | 4765 days | 1% |
| Patricia Fearon | 7/10 | 4766 days | 1% |
| Merlyn | 6/10 | 4767 days | 1% |
| Ozgla | 1/10 | 4767 days | 0% |
| Gillian MacLaren | 5/10 | 4768 days | 1% |
| Dave Simpson | 9/10 | 4768 days | 1% |
| Lepied | 5/10 | 4770 days | 1% |
| Beyeler | 10/10 | 4771 days | 1% |
| Graham Swinyard | 8/10 | 4777 days | 1% |
| Maria Dietrich | 8/10 | 4778 days | 1% |
| Hans Erik Munch | 6/10 | 4781 days | 1% |
| Margaret Wendell | 7/10 | 4781 days | 1% |
| Sebastian | 8/10 | 4781 days | 1% |
| Steve Collier | 4/10 | 4782 days | 1% |
| Marie Frank | 10/10 | 4783 days | 1% |
| Sandy & Michaela | 10/10 | 4796 days | 1% |
| Graham | 7/10 | 4814 days | 1% |
| ZephyrTL | 2/10 | 4814 days | 0% |
| hendrik king | 1/10 | 4814 days | 0% |
| Niels Daubjerg | 10/10 | 4846 days | 1% |
| Robert Carswell | 9/10 | 4851 days | 1% |
| Steve Eley | 1/10 | 4854 days | 0% |
| Jan & Marian | 6/10 | 4857 days | 1% |
| Rudlinger | 4/10 | 4862 days | 1% |
| Verhahr | 5/10 | 4865 days | 1% |
| Gary A | 9/10 | 4875 days | 1% |
| damaca | 2/10 | 4936 days | 0% |
| Dave van Bergen | 8/10 | 5084 days | 1% |
| Ralph & Marloes Meyers | 8/10 | 5088 days | 1% |
| Philip Gierke | 8/10 | 5094 days | 1% |
| Adi Leheucel | 4/10 | 5101 days | 1% |
| Oliver Berg | 5/10 | 5103 days | 1% |
| Karsten Tannhauser | 8/10 | 5103 days | 1% |
| Dave Jones | 7/10 | 5104 days | 1% |
| Rens Hemselmans | 6/10 | 5106 days | 1% |
| Michael Simmang | 8/10 | 5108 days | 1% |
| Michael Howat | 7/10 | 5110 days | 1% |
| Nicola Shaw | 8/10 | 5113 days | 1% |
| Katy Bourne | 5/10 | 5114 days | 1% |
| Kathleen Brown | 4/10 | 5118 days | 1% |
| Melanie Gruber | 8/10 | 5121 days | 1% |
| Diete Rokosch | 9/10 | 5121 days | 1% |
| Anne | 5/10 | 5122 days | 1% |
| Colin Lockwood | 7/10 | 5123 days | 1% |
| Annelie & Martin | 8/10 | 5124 days | 1% |
| Anita Aleva | 6/10 | 5132 days | 1% |
| Haan Begerian | 5/10 | 5134 days | 1% |
| Kurt | 7/10 | 5135 days | 1% |
| Annie Pennington | 10/10 | 5135 days | 1% |
| Pat MacDonald | 7/10 | 5135 days | 1% |
| David | 6/10 | 5138 days | 1% |
| Marianne Astorp | 6/10 | 5139 days | 1% |
| Rossiter | 5/10 | 5141 days | 1% |
| D Oostrum | 9/10 | 5143 days | 1% |
| Iain Sutherland | 8/10 | 5143 days | 1% |
| Meg & Steve | 6/10 | 5418 days | 1% |
| uceil | 4/10 | 5433 days | 1% |
| Andy & Louise Dutton | 10/10 | 5472 days | 1% |
| Richard Spore | 8/10 | 5472 days | 1% |
| Pam Know | 6/10 | 5480 days | 1% |
| Tony Killingray | 3/10 | 5488 days | 0% |
| Chris Jones | 2/10 | 5491 days | 0% |
| Pierre Pilon | 9/10 | 5493 days | 1% |
| Denecke Thorsten | 4/10 | 5494 days | 1% |
| Roger Trusedale | 3/10 | 5495 days | 0% |
| Bunnik | 9/10 | 5498 days | 1% |
| Marc Hoehstra | 8/10 | 5499 days | 1% |
| Alan Howe | 6/10 | 5505 days | 1% |
| Helen Power | 9/10 | 5508 days | 1% |
| Bryan Keddie | 3/10 | 5509 days | 0% |
| joe Reibli | 10/10 | 5510 days | 1% |
| Hoogh | 9/10 | 5510 days | 1% |
| Pizzanelli | 5/10 | 5512 days | 1% |
| Jeannot Robert | 10/10 | 5523 days | 1% |
| Douglas Kirby | 6/10 | 5526 days | 1% |
| Gerry Donoghue | 7/10 | 5527 days | 1% |
| Colin Morbey | 8/10 | 5527 days | 1% |
| Bartlett nz | 7/10 | 5530 days | 1% |
| biene | 2/10 | 5559 days | 0% |
| annett | 2/10 | 5560 days | 0% |
| willemrn | 4/10 | 5560 days | 1% |
| mariak | 3/10 | 5561 days | 0% |
| nadinef | 7/10 | 5567 days | 1% |
| hofstetterf | 9/10 | 5573 days | 1% |
| katepat | 8/10 | 5575 days | 1% |
| carolineder | 5/10 | 5575 days | 1% |
| Anne Ford | 9/10 | 5577 days | 1% |
| Antje & Sascha Häusler | 5/10 | 5579 days | 1% |
| Chris Mackamul | 10/10 | 5582 days | 1% |
| Sibylle Locher | 9/10 | 5583 days | 1% |
| David D S | 6/10 | 5583 days | 1% |
| Kazmeister | 8/10 | 5605 days | 1% |
| Tracy & Peter Cassidy | 1/10 | 5614 days | 0% |
| katesh | 9/10 | 5774 days | 1% |
| BVanW | 5/10 | 5811 days | 1% |
| desl | 10/10 | 5819 days | 1% |
| Katy1 | 9/10 | 5821 days | 1% |
| Colin Heath | 2/10 | 5837 days | 0% |
| Marina | 5/10 | 5861 days | 1% |
| Nick | 9/10 | 5862 days | 1% |
| Joosten | 5/10 | 5865 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Wellington TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.73% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 56 days. However the Wellington TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Wellington TOP 10 Holiday Park experience has been adjusted for 36 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 33 | -0.67% |
| 34 | -0.69% |
| 35 | -0.71% |
| 36 | -0.73% |
| 37 | -0.75% |
| 38 | -0.77% |
| 39 | -0.79% |
| … | … |
Balancing Adjustment
2.57% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.