Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Wellington TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Wellington TOP 10 Holiday Park
Valid Reviews
191 Valid Reviews
The Wellington TOP 10 Holiday Park experience has a total of 194 reviews. There are 191 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 191 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 21 |
|
11% |
| 9/10 | 33 |
|
17% |
| 8/10 | 33 |
|
17% |
| 7/10 | 24 |
|
13% |
| 6/10 | 21 |
|
11% |
| 5/10 | 22 |
|
12% |
| 4/10 | 10 |
|
5% |
| 3/10 | 7 |
|
4% |
| 2/10 | 10 |
|
5% |
| 1/10 | 10 |
|
5% |
66.28% Average
The raw data average (mean) for all the Wellington TOP 10 Holiday Park valid reviews is 66.28% and is based on 191 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
121 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 191 valid reviews, the experience has 121 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 121 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 12 |
|
10% |
| 9/10 | 22 |
|
18% |
| 8/10 | 19 |
|
16% |
| 7/10 | 13 |
|
11% |
| 6/10 | 16 |
|
13% |
| 5/10 | 18 |
|
15% |
| 4/10 | 8 |
|
7% |
| 3/10 | 5 |
|
4% |
| 2/10 | 5 |
|
4% |
| 1/10 | 3 |
|
2% |
66.69% Average
The raw data average (mean) for all the Wellington TOP 10 Holiday Park face-to-face reviews is 66.69% and is based on 121 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.33%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Le | 10/10 | 47 days | 100% |
| Bevjean | 10/10 | 78 days | 100% |
| Aragorn | 9/10 | 231 days | 96% |
| Maud Jabouley | 10/10 | 231 days | 97% |
| Terry | 9/10 | 352 days | 92% |
| Katy | 5/10 | 352 days | 71% |
| Tzan from CA | 6/10 | 536 days | 72% |
| Fletch | 10/10 | 686 days | 73% |
| Linda | 9/10 | 686 days | 73% |
| Amy Shoemake | 8/10 | 748 days | 67% |
| Erin Cheng | 4/10 | 748 days | 45% |
| Lucas | 8/10 | 778 days | 64% |
| Sarah | 10/10 | 809 days | 63% |
| James | 8/10 | 1113 days | 33% |
| charles | 1/10 | 1388 days | 6% |
| Leigh Billing | 1/10 | 1447 days | 5% |
| K1W1jax | 2/10 | 1661 days | 3% |
| Lyn McIvor | 9/10 | 1753 days | 5% |
| Maria | 1/10 | 1753 days | 2% |
| Liz Wade | 8/10 | 1781 days | 5% |
| Ian & Wendy | 1/10 | 1782 days | 2% |
| Moritz | 8/10 | 1813 days | 5% |
| Christoph | 5/10 | 1813 days | 4% |
| Mrs Lounis | 8/10 | 1844 days | 5% |
| Ryan | 8/10 | 1874 days | 5% |
| Kate | 8/10 | 2058 days | 4% |
| Clare & Gerry | 10/10 | 2119 days | 4% |
| Jgcanada | 10/10 | 2147 days | 4% |
| Leanne | 8/10 | 2147 days | 4% |
| Nadja Kampfhenkel | 7/10 | 2178 days | 4% |
| helen reeve | 9/10 | 2270 days | 4% |
| Boguslaw MAKIELLO | 2/10 | 2467 days | 2% |
| Shira LA | 7/10 | 2512 days | 3% |
| Helen Rimmer | 10/10 | 2524 days | 4% |
| Marine Fauquenot | 6/10 | 2528 days | 3% |
| Lene Hendel | 6/10 | 2529 days | 3% |
| Debbie Lesurf | 9/10 | 2581 days | 3% |
| Carl von Horstig | 6/10 | 2613 days | 3% |
| Jasmine Andrew | 9/10 | 2619 days | 3% |
| Lei Horton | 9/10 | 2705 days | 3% |
| Paul Batty | 7/10 | 2720 days | 3% |
| Roger Foley | 1/10 | 2817 days | 1% |
| Mailhos Cécile | 7/10 | 2852 days | 3% |
| Paula Barclay | 3/10 | 2863 days | 2% |
| Charlie Vaughan | 6/10 | 2865 days | 3% |
| Greg Parkes | 7/10 | 2881 days | 3% |
| Rebecca Lindsey | 7/10 | 2907 days | 3% |
| Gaurav Bhutani | 5/10 | 2908 days | 2% |
| ben carroll | 4/10 | 2999 days | 2% |
| Peter Barker | 8/10 | 3193 days | 2% |
| Christina Wakolbinger | 1/10 | 3219 days | 1% |
| Staffan Johansson | 9/10 | 3225 days | 2% |
| Nina | 3/10 | 3274 days | 1% |
| Ron Web | 7/10 | 3335 days | 2% |
| Will Waine | 9/10 | 3426 days | 2% |
| Elka Keijzer | 5/10 | 3518 days | 1% |
| holidaymad from Solihull | 8/10 | 3638 days | 1% |
| Mike Fricker | 8/10 | 3914 days | 1% |
| Helma Druyken | 6/10 | 3943 days | 1% |
| MARK PALMER | 2/10 | 3945 days | 0% |
| Eva-Maria Krueger | 7/10 | 3945 days | 1% |
| Janina Zwerver | 5/10 | 3947 days | 1% |
| Chris | 10/10 | 4004 days | 1% |
| Elin Andersson | 8/10 | 4004 days | 1% |
| Elin Paulssen | 9/10 | 4004 days | 1% |
| Xan Northman | 7/10 | 4004 days | 1% |
| W & K Boyd | 2/10 | 4126 days | 0% |
| Ton Martens | 3/10 | 4301 days | 0% |
| Michael Nolan | 8/10 | 4310 days | 0% |
| Schuster | 4/10 | 4323 days | 0% |
| Andrew Pearce | 9/10 | 4369 days | 0% |
| Hanneke P | 7/10 | 4369 days | 0% |
| Tony Hines | 9/10 | 4386 days | 1% |
| Peter | 8/10 | 4393 days | 1% |
| Anne and John | 6/10 | 4399 days | 1% |
| Terry Coles | 9/10 | 4400 days | 1% |
| Marian | 5/10 | 4402 days | 1% |
| Adam Hassan | 6/10 | 4405 days | 1% |
| Henzen | 7/10 | 4409 days | 1% |
| Julia Ramseier | 10/10 | 4412 days | 1% |
| Lisa Blake | 5/10 | 4416 days | 1% |
| Verest | 9/10 | 4416 days | 1% |
| Megan Child | 9/10 | 4417 days | 1% |
| Peter Kent | 10/10 | 4662 days | 1% |
| Michael Touzer | 5/10 | 4670 days | 1% |
| Frank Claassen | 8/10 | 4671 days | 1% |
| Michael Jefferies | 9/10 | 4678 days | 1% |
| D van Dongen | 7/10 | 4679 days | 1% |
| Manuela | 6/10 | 4680 days | 1% |
| Lotte Zwail | 7/10 | 4684 days | 1% |
| Frans Roebroek | 9/10 | 4686 days | 1% |
| Patricia Fearon | 7/10 | 4687 days | 1% |
| Merlyn | 6/10 | 4688 days | 1% |
| Ozgla | 1/10 | 4688 days | 0% |
| Gillian MacLaren | 5/10 | 4689 days | 1% |
| Dave Simpson | 9/10 | 4689 days | 1% |
| Lepied | 5/10 | 4691 days | 1% |
| Beyeler | 10/10 | 4692 days | 1% |
| Graham Swinyard | 8/10 | 4698 days | 1% |
| Maria Dietrich | 8/10 | 4699 days | 1% |
| Hans Erik Munch | 6/10 | 4702 days | 1% |
| Margaret Wendell | 7/10 | 4702 days | 1% |
| Sebastian | 8/10 | 4702 days | 1% |
| Steve Collier | 4/10 | 4703 days | 1% |
| Marie Frank | 10/10 | 4704 days | 1% |
| Sandy & Michaela | 10/10 | 4717 days | 1% |
| Graham | 7/10 | 4735 days | 1% |
| ZephyrTL | 2/10 | 4735 days | 0% |
| hendrik king | 1/10 | 4735 days | 0% |
| Niels Daubjerg | 10/10 | 4767 days | 1% |
| Robert Carswell | 9/10 | 4772 days | 1% |
| Steve Eley | 1/10 | 4775 days | 0% |
| Jan & Marian | 6/10 | 4778 days | 1% |
| Rudlinger | 4/10 | 4783 days | 1% |
| Verhahr | 5/10 | 4786 days | 1% |
| Gary A | 9/10 | 4796 days | 1% |
| damaca | 2/10 | 4857 days | 0% |
| Dave van Bergen | 8/10 | 5005 days | 1% |
| Ralph & Marloes Meyers | 8/10 | 5009 days | 1% |
| Philip Gierke | 8/10 | 5015 days | 1% |
| Adi Leheucel | 4/10 | 5022 days | 1% |
| Oliver Berg | 5/10 | 5024 days | 1% |
| Karsten Tannhauser | 8/10 | 5024 days | 1% |
| Dave Jones | 7/10 | 5025 days | 1% |
| Rens Hemselmans | 6/10 | 5027 days | 1% |
| Michael Simmang | 8/10 | 5029 days | 1% |
| Michael Howat | 7/10 | 5031 days | 1% |
| Nicola Shaw | 8/10 | 5034 days | 1% |
| Katy Bourne | 5/10 | 5035 days | 1% |
| Kathleen Brown | 4/10 | 5039 days | 1% |
| Melanie Gruber | 8/10 | 5042 days | 1% |
| Diete Rokosch | 9/10 | 5042 days | 1% |
| Anne | 5/10 | 5043 days | 1% |
| Colin Lockwood | 7/10 | 5044 days | 1% |
| Annelie & Martin | 8/10 | 5045 days | 1% |
| Anita Aleva | 6/10 | 5053 days | 1% |
| Haan Begerian | 5/10 | 5055 days | 1% |
| Kurt | 7/10 | 5056 days | 1% |
| Annie Pennington | 10/10 | 5056 days | 1% |
| Pat MacDonald | 7/10 | 5056 days | 1% |
| David | 6/10 | 5059 days | 1% |
| Marianne Astorp | 6/10 | 5060 days | 1% |
| Rossiter | 5/10 | 5062 days | 1% |
| D Oostrum | 9/10 | 5064 days | 1% |
| Iain Sutherland | 8/10 | 5064 days | 1% |
| Meg & Steve | 6/10 | 5339 days | 1% |
| uceil | 4/10 | 5354 days | 1% |
| Andy & Louise Dutton | 10/10 | 5393 days | 1% |
| Richard Spore | 8/10 | 5393 days | 1% |
| Pam Know | 6/10 | 5401 days | 1% |
| Tony Killingray | 3/10 | 5409 days | 1% |
| Chris Jones | 2/10 | 5412 days | 0% |
| Pierre Pilon | 9/10 | 5414 days | 1% |
| Denecke Thorsten | 4/10 | 5415 days | 1% |
| Roger Trusedale | 3/10 | 5416 days | 1% |
| Bunnik | 9/10 | 5419 days | 1% |
| Marc Hoehstra | 8/10 | 5420 days | 1% |
| Alan Howe | 6/10 | 5426 days | 1% |
| Helen Power | 9/10 | 5429 days | 1% |
| Bryan Keddie | 3/10 | 5430 days | 1% |
| joe Reibli | 10/10 | 5431 days | 1% |
| Hoogh | 9/10 | 5431 days | 1% |
| Pizzanelli | 5/10 | 5433 days | 1% |
| Jeannot Robert | 10/10 | 5444 days | 1% |
| Douglas Kirby | 6/10 | 5447 days | 1% |
| Gerry Donoghue | 7/10 | 5448 days | 1% |
| Colin Morbey | 8/10 | 5448 days | 1% |
| Bartlett nz | 7/10 | 5451 days | 1% |
| biene | 2/10 | 5480 days | 0% |
| annett | 2/10 | 5481 days | 0% |
| willemrn | 4/10 | 5481 days | 1% |
| mariak | 3/10 | 5482 days | 1% |
| nadinef | 7/10 | 5488 days | 1% |
| hofstetterf | 9/10 | 5494 days | 1% |
| katepat | 8/10 | 5496 days | 1% |
| carolineder | 5/10 | 5496 days | 1% |
| Anne Ford | 9/10 | 5498 days | 1% |
| Antje & Sascha Häusler | 5/10 | 5500 days | 1% |
| Chris Mackamul | 10/10 | 5503 days | 1% |
| Sibylle Locher | 9/10 | 5504 days | 1% |
| David D S | 6/10 | 5504 days | 1% |
| Kazmeister | 8/10 | 5526 days | 1% |
| Tracy & Peter Cassidy | 1/10 | 5535 days | 0% |
| katesh | 9/10 | 5695 days | 1% |
| BVanW | 5/10 | 5732 days | 1% |
| desl | 10/10 | 5740 days | 1% |
| Katy1 | 9/10 | 5742 days | 1% |
| Colin Heath | 2/10 | 5758 days | 0% |
| Marina | 5/10 | 5782 days | 1% |
| Nick | 9/10 | 5783 days | 1% |
| Joosten | 5/10 | 5786 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Wellington TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.71% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Wellington TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Wellington TOP 10 Holiday Park experience has been adjusted for 35 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 32 | -0.65% |
| 33 | -0.67% |
| 34 | -0.69% |
| 35 | -0.71% |
| 36 | -0.73% |
| 37 | -0.75% |
| 38 | -0.77% |
| … | … |
Balancing Adjustment
2.58% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.