Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Waiteti Trout Stream Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Waiteti Trout Stream Holiday Park
Valid Reviews
119 Valid Reviews
The Waiteti Trout Stream Holiday Park experience has a total of 121 reviews. There are 119 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 119 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 64 |
|
54% |
| 9/10 | 28 |
|
24% |
| 8/10 | 14 |
|
12% |
| 7/10 | 4 |
|
3% |
| 6/10 | 2 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 5 |
|
4% |
88.57% Average
The raw data average (mean) for all the Waiteti Trout Stream Holiday Park valid reviews is 88.57% and is based on 119 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
17 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 119 valid reviews, the experience has 17 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 17 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 6 |
|
35% |
| 9/10 | 6 |
|
35% |
| 8/10 | 4 |
|
24% |
| 7/10 | 1 |
|
6% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Waiteti Trout Stream Holiday Park face-to-face reviews is 90.00% and is based on 17 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
83.57%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Stefan | 1/10 | 1070 days | 52% |
| Naomi | 8/10 | 1162 days | 100% |
| Greg | 10/10 | 1284 days | 74% |
| Liz Wade | 8/10 | 2134 days | 14% |
| Camilla | 10/10 | 2166 days | 15% |
| Orla | 8/10 | 2197 days | 14% |
| Javier Williams | 7/10 | 2197 days | 13% |
| D&R | 10/10 | 2288 days | 14% |
| Mark Jarvis | 9/10 | 2288 days | 14% |
| asomek | 9/10 | 2441 days | 13% |
| TP&MM | 9/10 | 2472 days | 12% |
| Rocket | 9/10 | 2472 days | 12% |
| Dlg | 9/10 | 2531 days | 12% |
| Camping-Dave | 6/10 | 2623 days | 10% |
| Brett Donald | 10/10 | 2887 days | 10% |
| Andy Sheard | 9/10 | 2893 days | 10% |
| Jan Vos | 10/10 | 2941 days | 9% |
| Anna Song | 1/10 | 3170 days | 3% |
| Elaine Yuill | 9/10 | 3218 days | 8% |
| Jo Norsworthy | 9/10 | 3260 days | 7% |
| Mike Guest | 10/10 | 3368 days | 7% |
| juki_ramones | 8/10 | 3382 days | 6% |
| Andrew Nelson | 8/10 | 3516 days | 5% |
| Eric Bellas | 10/10 | 3548 days | 5% |
| Katie Griffin | 8/10 | 3572 days | 5% |
| Axel Merz | 8/10 | 3614 days | 5% |
| Mark George | 10/10 | 3624 days | 5% |
| Anita Liow | 9/10 | 3626 days | 5% |
| Jacci Williams | 2/10 | 3627 days | 2% |
| Sam Howard | 3/10 | 3642 days | 3% |
| Roel Boorsma | 8/10 | 3645 days | 5% |
| David From Switzerland | 9/10 | 3659 days | 5% |
| Maxim Domashev | 1/10 | 3661 days | 2% |
| Gayle Campbell | 10/10 | 3673 days | 5% |
| Jade Duncan | 8/10 | 3710 days | 4% |
| Aengus Jankowsky | 10/10 | 3718 days | 4% |
| Nurul Nadia Naziron | 10/10 | 3723 days | 4% |
| Chiara Magelli | 9/10 | 3824 days | 4% |
| Jason Robus | 7/10 | 3847 days | 3% |
| Elka Keijzer | 6/10 | 3871 days | 3% |
| Emma Keegan | 10/10 | 3901 days | 3% |
| Sabine Hargens | 10/10 | 3952 days | 3% |
| Mike Merrick | 10/10 | 3954 days | 3% |
| Sarah Farr | 10/10 | 3991 days | 2% |
| Bob Lygo | 10/10 | 3991 days | 2% |
| misstassie | 10/10 | 3991 days | 2% |
| Huia Ketcham | 10/10 | 4022 days | 2% |
| Lars Van Uffelen | 1/10 | 4022 days | 1% |
| John K | 10/10 | 4083 days | 2% |
| Teresa Erana | 10/10 | 4113 days | 2% |
| Jenny Duncan | 10/10 | 4145 days | 1% |
| John W | 10/10 | 4206 days | 1% |
| john_seasoned_traveler | 10/10 | 4206 days | 1% |
| Miro Amsalem | 9/10 | 4267 days | 1% |
| Robyn McDermott | 9/10 | 4267 days | 1% |
| Cimino Cole | 10/10 | 4267 days | 1% |
| Julie Ledanois | 8/10 | 4309 days | 0% |
| Pierre Gentile | 8/10 | 4309 days | 0% |
| Alex Sheldon | 9/10 | 4323 days | 0% |
| Stefan Reutler | 10/10 | 4323 days | 0% |
| Granste Stéphane | 10/10 | 4326 days | 0% |
| Andrew Young | 10/10 | 4326 days | 0% |
| Jenny Hall | 7/10 | 4357 days | 0% |
| Janine K | 9/10 | 4357 days | 0% |
| Stuart Hazelton | 10/10 | 4357 days | 0% |
| Paul Lipsanos | 10/10 | 4388 days | 3% |
| dominique raccah | 9/10 | 4388 days | 3% |
| Joseph Ross | 10/10 | 4449 days | 3% |
| W & K Boyd | 10/10 | 4479 days | 3% |
| Nigel Shaw | 10/10 | 4571 days | 3% |
| Emily Sweetman | 9/10 | 4663 days | 3% |
| Julian Roots | 9/10 | 4663 days | 3% |
| Heather Macdonald | 10/10 | 4691 days | 3% |
| MiriamWhelan | 10/10 | 4722 days | 3% |
| Vullings_Family | 9/10 | 4722 days | 3% |
| Maurice Grice | 10/10 | 4722 days | 3% |
| Trason | 10/10 | 4753 days | 3% |
| Daniel Kwon | 10/10 | 4753 days | 3% |
| David | 8/10 | 4783 days | 3% |
| Robertson | 10/10 | 4814 days | 3% |
| shaunarana | 10/10 | 4906 days | 3% |
| TravelGran | 10/10 | 4967 days | 3% |
| greena_world | 9/10 | 4967 days | 3% |
| The_Thorpes | 10/10 | 4997 days | 3% |
| TararuaSocialRiders | 10/10 | 4997 days | 3% |
| sidcupjon | 10/10 | 5028 days | 3% |
| Anglea de Smit | 9/10 | 5039 days | 2% |
| thebrems | 9/10 | 5088 days | 3% |
| TurnerClan | 10/10 | 5088 days | 3% |
| guyr | 10/10 | 5088 days | 3% |
| Michael | 10/10 | 5119 days | 3% |
| Natascha & Greg | 9/10 | 5131 days | 2% |
| Francesca_9696 | 10/10 | 5149 days | 3% |
| NandJ | 10/10 | 5149 days | 3% |
| jag10 | 10/10 | 5180 days | 3% |
| aliocha | 10/10 | 5180 days | 3% |
| c2000 | 9/10 | 5180 days | 3% |
| VCK | 10/10 | 5241 days | 3% |
| vlim003 | 10/10 | 5363 days | 3% |
| tazman | 9/10 | 5363 days | 3% |
| P Bukal | 10/10 | 5373 days | 2% |
| Noah Stegmann | 9/10 | 5374 days | 2% |
| Christoph & Maria | 10/10 | 5384 days | 2% |
| Marty Fey | 8/10 | 5385 days | 2% |
| Rolf | 7/10 | 5385 days | 2% |
| Simon Vickers | 9/10 | 5393 days | 2% |
| rodcorn | 10/10 | 5394 days | 3% |
| Marianne Astorp | 9/10 | 5413 days | 2% |
| fourboys | 10/10 | 5453 days | 3% |
| Treadways | 10/10 | 5453 days | 3% |
| Andersons | 10/10 | 5514 days | 3% |
| somethingabout | 10/10 | 5575 days | 3% |
| ksteer | 10/10 | 5606 days | 3% |
| Family_Thomsen | 8/10 | 5741 days | 2% |
| Gail Mckinstry | 10/10 | 5765 days | 2% |
| Elisabeth Egerup | 10/10 | 5766 days | 2% |
| BeanzoNZ | 1/10 | 5818 days | 1% |
| selinab | 10/10 | 5842 days | 2% |
| David Gildea | 10/10 | 5879 days | 3% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Waiteti Trout Stream Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.07% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Waiteti Trout Stream Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Waiteti Trout Stream Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
Balancing Adjustment
3.14% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.