Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Waiteti Trout Stream Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Waiteti Trout Stream Holiday Park
Valid Reviews
119 Valid Reviews
The Waiteti Trout Stream Holiday Park experience has a total of 121 reviews. There are 119 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 119 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 64 |
|
54% |
| 9/10 | 28 |
|
24% |
| 8/10 | 14 |
|
12% |
| 7/10 | 4 |
|
3% |
| 6/10 | 2 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 5 |
|
4% |
88.57% Average
The raw data average (mean) for all the Waiteti Trout Stream Holiday Park valid reviews is 88.57% and is based on 119 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
17 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 119 valid reviews, the experience has 17 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 17 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 6 |
|
35% |
| 9/10 | 6 |
|
35% |
| 8/10 | 4 |
|
24% |
| 7/10 | 1 |
|
6% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Waiteti Trout Stream Holiday Park face-to-face reviews is 90.00% and is based on 17 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.21%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Stefan | 1/10 | 848 days | 49% |
| Naomi | 8/10 | 940 days | 100% |
| Greg | 10/10 | 1061 days | 79% |
| Liz Wade | 8/10 | 1912 days | 10% |
| Camilla | 10/10 | 1944 days | 10% |
| Orla | 8/10 | 1975 days | 9% |
| Javier Williams | 7/10 | 1975 days | 9% |
| D&R | 10/10 | 2065 days | 9% |
| Mark Jarvis | 9/10 | 2065 days | 9% |
| asomek | 9/10 | 2219 days | 8% |
| TP&MM | 9/10 | 2250 days | 8% |
| Rocket | 9/10 | 2250 days | 8% |
| Dlg | 9/10 | 2309 days | 8% |
| Camping-Dave | 6/10 | 2401 days | 7% |
| Brett Donald | 10/10 | 2665 days | 7% |
| Andy Sheard | 9/10 | 2671 days | 7% |
| Jan Vos | 10/10 | 2719 days | 7% |
| Anna Song | 1/10 | 2948 days | 2% |
| Elaine Yuill | 9/10 | 2996 days | 5% |
| Jo Norsworthy | 9/10 | 3038 days | 5% |
| Mike Guest | 10/10 | 3145 days | 5% |
| juki_ramones | 8/10 | 3160 days | 5% |
| Andrew Nelson | 8/10 | 3293 days | 4% |
| Eric Bellas | 10/10 | 3326 days | 4% |
| Katie Griffin | 8/10 | 3350 days | 4% |
| Axel Merz | 8/10 | 3392 days | 4% |
| Mark George | 10/10 | 3402 days | 4% |
| Anita Liow | 9/10 | 3404 days | 4% |
| Jacci Williams | 2/10 | 3405 days | 2% |
| Sam Howard | 3/10 | 3420 days | 2% |
| Roel Boorsma | 8/10 | 3423 days | 4% |
| David From Switzerland | 9/10 | 3437 days | 4% |
| Maxim Domashev | 1/10 | 3439 days | 1% |
| Gayle Campbell | 10/10 | 3451 days | 4% |
| Jade Duncan | 8/10 | 3488 days | 3% |
| Aengus Jankowsky | 10/10 | 3496 days | 3% |
| Nurul Nadia Naziron | 10/10 | 3500 days | 3% |
| Chiara Magelli | 9/10 | 3601 days | 3% |
| Jason Robus | 7/10 | 3624 days | 3% |
| Elka Keijzer | 6/10 | 3649 days | 2% |
| Emma Keegan | 10/10 | 3679 days | 3% |
| Sabine Hargens | 10/10 | 3730 days | 2% |
| Mike Merrick | 10/10 | 3732 days | 2% |
| Sarah Farr | 10/10 | 3769 days | 2% |
| Bob Lygo | 10/10 | 3769 days | 2% |
| misstassie | 10/10 | 3769 days | 2% |
| Huia Ketcham | 10/10 | 3800 days | 2% |
| Lars Van Uffelen | 1/10 | 3800 days | 1% |
| John K | 10/10 | 3861 days | 2% |
| Teresa Erana | 10/10 | 3891 days | 2% |
| Jenny Duncan | 10/10 | 3922 days | 2% |
| John W | 10/10 | 3983 days | 1% |
| john_seasoned_traveler | 10/10 | 3983 days | 1% |
| Miro Amsalem | 9/10 | 4045 days | 1% |
| Robyn McDermott | 9/10 | 4045 days | 1% |
| Cimino Cole | 10/10 | 4045 days | 1% |
| Julie Ledanois | 8/10 | 4087 days | 1% |
| Pierre Gentile | 8/10 | 4087 days | 1% |
| Alex Sheldon | 9/10 | 4101 days | 1% |
| Stefan Reutler | 10/10 | 4101 days | 1% |
| Granste Stéphane | 10/10 | 4104 days | 1% |
| Andrew Young | 10/10 | 4104 days | 1% |
| Jenny Hall | 7/10 | 4135 days | 1% |
| Janine K | 9/10 | 4135 days | 1% |
| Stuart Hazelton | 10/10 | 4135 days | 1% |
| Paul Lipsanos | 10/10 | 4166 days | 1% |
| dominique raccah | 9/10 | 4166 days | 1% |
| Joseph Ross | 10/10 | 4227 days | 0% |
| W & K Boyd | 10/10 | 4256 days | 0% |
| Nigel Shaw | 10/10 | 4348 days | 0% |
| Emily Sweetman | 9/10 | 4441 days | 2% |
| Julian Roots | 9/10 | 4441 days | 2% |
| Heather Macdonald | 10/10 | 4469 days | 2% |
| MiriamWhelan | 10/10 | 4500 days | 2% |
| Vullings_Family | 9/10 | 4500 days | 2% |
| Maurice Grice | 10/10 | 4500 days | 2% |
| Trason | 10/10 | 4531 days | 2% |
| Daniel Kwon | 10/10 | 4531 days | 2% |
| David | 8/10 | 4561 days | 2% |
| Robertson | 10/10 | 4592 days | 2% |
| shaunarana | 10/10 | 4683 days | 2% |
| TravelGran | 10/10 | 4744 days | 2% |
| greena_world | 9/10 | 4744 days | 2% |
| The_Thorpes | 10/10 | 4775 days | 2% |
| TararuaSocialRiders | 10/10 | 4775 days | 2% |
| sidcupjon | 10/10 | 4806 days | 2% |
| Anglea de Smit | 9/10 | 4817 days | 1% |
| thebrems | 9/10 | 4866 days | 2% |
| TurnerClan | 10/10 | 4866 days | 2% |
| guyr | 10/10 | 4866 days | 2% |
| Michael | 10/10 | 4897 days | 2% |
| Natascha & Greg | 9/10 | 4909 days | 1% |
| Francesca_9696 | 10/10 | 4927 days | 2% |
| NandJ | 10/10 | 4927 days | 2% |
| jag10 | 10/10 | 4958 days | 2% |
| aliocha | 10/10 | 4958 days | 2% |
| c2000 | 9/10 | 4958 days | 2% |
| VCK | 10/10 | 5018 days | 2% |
| vlim003 | 10/10 | 5141 days | 2% |
| tazman | 9/10 | 5141 days | 2% |
| P Bukal | 10/10 | 5151 days | 1% |
| Noah Stegmann | 9/10 | 5152 days | 1% |
| Christoph & Maria | 10/10 | 5162 days | 1% |
| Marty Fey | 8/10 | 5163 days | 1% |
| Rolf | 7/10 | 5163 days | 1% |
| Simon Vickers | 9/10 | 5171 days | 1% |
| rodcorn | 10/10 | 5172 days | 2% |
| Marianne Astorp | 9/10 | 5191 days | 1% |
| fourboys | 10/10 | 5231 days | 2% |
| Treadways | 10/10 | 5231 days | 2% |
| Andersons | 10/10 | 5292 days | 2% |
| somethingabout | 10/10 | 5352 days | 2% |
| ksteer | 10/10 | 5383 days | 2% |
| Family_Thomsen | 8/10 | 5519 days | 1% |
| Gail Mckinstry | 10/10 | 5543 days | 1% |
| Elisabeth Egerup | 10/10 | 5544 days | 1% |
| BeanzoNZ | 1/10 | 5596 days | 1% |
| selinab | 10/10 | 5620 days | 1% |
| David Gildea | 10/10 | 5657 days | 2% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Waiteti Trout Stream Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.20% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 74 days. However the Waiteti Trout Stream Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Waiteti Trout Stream Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.16% |
| 198 | -3.17% |
| 199 | -3.19% |
| 200 | -3.20% |
| 201 | -3.22% |
| 202 | -3.24% |
| 203 | -3.25% |
| … | … |
Balancing Adjustment
3.28% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.