Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Waiteti Trout Stream Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
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Waiteti Trout Stream Holiday Park
Valid Reviews
119 Valid Reviews
The Waiteti Trout Stream Holiday Park experience has a total of 121 reviews. There are 119 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 119 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 64 |
|
54% |
| 9/10 | 28 |
|
24% |
| 8/10 | 14 |
|
12% |
| 7/10 | 4 |
|
3% |
| 6/10 | 2 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 5 |
|
4% |
88.57% Average
The raw data average (mean) for all the Waiteti Trout Stream Holiday Park valid reviews is 88.57% and is based on 119 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
17 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 119 valid reviews, the experience has 17 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 17 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 6 |
|
35% |
| 9/10 | 6 |
|
35% |
| 8/10 | 4 |
|
24% |
| 7/10 | 1 |
|
6% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Waiteti Trout Stream Holiday Park face-to-face reviews is 90.00% and is based on 17 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.15%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Stefan | 1/10 | 819 days | 48% |
| Naomi | 8/10 | 911 days | 100% |
| Greg | 10/10 | 1033 days | 79% |
| Liz Wade | 8/10 | 1884 days | 9% |
| Camilla | 10/10 | 1915 days | 9% |
| Orla | 8/10 | 1946 days | 9% |
| Javier Williams | 7/10 | 1946 days | 8% |
| D&R | 10/10 | 2037 days | 9% |
| Mark Jarvis | 9/10 | 2037 days | 9% |
| asomek | 9/10 | 2190 days | 8% |
| TP&MM | 9/10 | 2221 days | 8% |
| Rocket | 9/10 | 2221 days | 8% |
| Dlg | 9/10 | 2280 days | 8% |
| Camping-Dave | 6/10 | 2372 days | 6% |
| Brett Donald | 10/10 | 2636 days | 6% |
| Andy Sheard | 9/10 | 2642 days | 6% |
| Jan Vos | 10/10 | 2690 days | 6% |
| Anna Song | 1/10 | 2920 days | 2% |
| Elaine Yuill | 9/10 | 2967 days | 5% |
| Jo Norsworthy | 9/10 | 3010 days | 5% |
| Mike Guest | 10/10 | 3117 days | 5% |
| juki_ramones | 8/10 | 3132 days | 4% |
| Andrew Nelson | 8/10 | 3265 days | 4% |
| Eric Bellas | 10/10 | 3297 days | 4% |
| Katie Griffin | 8/10 | 3321 days | 4% |
| Axel Merz | 8/10 | 3363 days | 4% |
| Mark George | 10/10 | 3373 days | 4% |
| Anita Liow | 9/10 | 3376 days | 4% |
| Jacci Williams | 2/10 | 3376 days | 2% |
| Sam Howard | 3/10 | 3391 days | 2% |
| Roel Boorsma | 8/10 | 3394 days | 3% |
| David From Switzerland | 9/10 | 3408 days | 3% |
| Maxim Domashev | 1/10 | 3410 days | 1% |
| Gayle Campbell | 10/10 | 3422 days | 3% |
| Jade Duncan | 8/10 | 3459 days | 3% |
| Aengus Jankowsky | 10/10 | 3468 days | 3% |
| Nurul Nadia Naziron | 10/10 | 3472 days | 3% |
| Chiara Magelli | 9/10 | 3573 days | 3% |
| Jason Robus | 7/10 | 3596 days | 3% |
| Elka Keijzer | 6/10 | 3621 days | 2% |
| Emma Keegan | 10/10 | 3651 days | 3% |
| Sabine Hargens | 10/10 | 3701 days | 2% |
| Mike Merrick | 10/10 | 3703 days | 2% |
| Sarah Farr | 10/10 | 3741 days | 2% |
| Bob Lygo | 10/10 | 3741 days | 2% |
| misstassie | 10/10 | 3741 days | 2% |
| Huia Ketcham | 10/10 | 3772 days | 2% |
| Lars Van Uffelen | 1/10 | 3772 days | 1% |
| John K | 10/10 | 3833 days | 2% |
| Teresa Erana | 10/10 | 3863 days | 2% |
| Jenny Duncan | 10/10 | 3894 days | 2% |
| John W | 10/10 | 3955 days | 1% |
| john_seasoned_traveler | 10/10 | 3955 days | 1% |
| Miro Amsalem | 9/10 | 4016 days | 1% |
| Robyn McDermott | 9/10 | 4016 days | 1% |
| Cimino Cole | 10/10 | 4016 days | 1% |
| Julie Ledanois | 8/10 | 4058 days | 1% |
| Pierre Gentile | 8/10 | 4058 days | 1% |
| Alex Sheldon | 9/10 | 4072 days | 1% |
| Stefan Reutler | 10/10 | 4072 days | 1% |
| Granste Stéphane | 10/10 | 4075 days | 1% |
| Andrew Young | 10/10 | 4075 days | 1% |
| Jenny Hall | 7/10 | 4106 days | 1% |
| Janine K | 9/10 | 4106 days | 1% |
| Stuart Hazelton | 10/10 | 4106 days | 1% |
| Paul Lipsanos | 10/10 | 4137 days | 1% |
| dominique raccah | 9/10 | 4137 days | 1% |
| Joseph Ross | 10/10 | 4198 days | 0% |
| W & K Boyd | 10/10 | 4228 days | 0% |
| Nigel Shaw | 10/10 | 4320 days | 0% |
| Emily Sweetman | 9/10 | 4412 days | 2% |
| Julian Roots | 9/10 | 4412 days | 2% |
| Heather Macdonald | 10/10 | 4440 days | 2% |
| MiriamWhelan | 10/10 | 4471 days | 2% |
| Vullings_Family | 9/10 | 4471 days | 2% |
| Maurice Grice | 10/10 | 4471 days | 2% |
| Trason | 10/10 | 4502 days | 2% |
| Daniel Kwon | 10/10 | 4502 days | 2% |
| David | 8/10 | 4532 days | 2% |
| Robertson | 10/10 | 4563 days | 2% |
| shaunarana | 10/10 | 4655 days | 2% |
| TravelGran | 10/10 | 4716 days | 2% |
| greena_world | 9/10 | 4716 days | 2% |
| The_Thorpes | 10/10 | 4746 days | 2% |
| TararuaSocialRiders | 10/10 | 4746 days | 2% |
| sidcupjon | 10/10 | 4777 days | 2% |
| Anglea de Smit | 9/10 | 4788 days | 1% |
| thebrems | 9/10 | 4837 days | 2% |
| TurnerClan | 10/10 | 4837 days | 2% |
| guyr | 10/10 | 4837 days | 2% |
| Michael | 10/10 | 4868 days | 2% |
| Natascha & Greg | 9/10 | 4880 days | 1% |
| Francesca_9696 | 10/10 | 4898 days | 2% |
| NandJ | 10/10 | 4898 days | 2% |
| jag10 | 10/10 | 4929 days | 2% |
| aliocha | 10/10 | 4929 days | 2% |
| c2000 | 9/10 | 4929 days | 2% |
| VCK | 10/10 | 4990 days | 2% |
| vlim003 | 10/10 | 5112 days | 2% |
| tazman | 9/10 | 5112 days | 2% |
| P Bukal | 10/10 | 5122 days | 1% |
| Noah Stegmann | 9/10 | 5123 days | 1% |
| Christoph & Maria | 10/10 | 5133 days | 1% |
| Marty Fey | 8/10 | 5134 days | 1% |
| Rolf | 7/10 | 5134 days | 1% |
| Simon Vickers | 9/10 | 5142 days | 1% |
| rodcorn | 10/10 | 5143 days | 2% |
| Marianne Astorp | 9/10 | 5162 days | 1% |
| fourboys | 10/10 | 5202 days | 2% |
| Treadways | 10/10 | 5202 days | 2% |
| Andersons | 10/10 | 5263 days | 2% |
| somethingabout | 10/10 | 5324 days | 2% |
| ksteer | 10/10 | 5355 days | 2% |
| Family_Thomsen | 8/10 | 5490 days | 1% |
| Gail Mckinstry | 10/10 | 5514 days | 1% |
| Elisabeth Egerup | 10/10 | 5515 days | 1% |
| BeanzoNZ | 1/10 | 5567 days | 1% |
| selinab | 10/10 | 5591 days | 1% |
| David Gildea | 10/10 | 5628 days | 2% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Waiteti Trout Stream Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.77% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 60 days. However the Waiteti Trout Stream Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Waiteti Trout Stream Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.72% |
| 198 | -3.73% |
| 199 | -3.75% |
| 200 | -3.77% |
| 201 | -3.79% |
| 202 | -3.81% |
| 203 | -3.83% |
| … | … |
Balancing Adjustment
3.47% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.