G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Blue Lake TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Blue Lake TOP 10 Holiday Park
Valid Reviews
111 Valid Reviews
The Blue Lake TOP 10 Holiday Park experience has a total of 114 reviews. There are 111 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 111 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
23% |
| 9/10 | 36 |
|
32% |
| 8/10 | 28 |
|
25% |
| 7/10 | 7 |
|
6% |
| 6/10 | 6 |
|
5% |
| 5/10 | 2 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 4 |
|
4% |
82.34% Average
The raw data average (mean) for all the Blue Lake TOP 10 Holiday Park valid reviews is 82.34% and is based on 111 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
73 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 111 valid reviews, the experience has 73 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 73 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 17 |
|
23% |
| 9/10 | 23 |
|
32% |
| 8/10 | 23 |
|
32% |
| 7/10 | 5 |
|
7% |
| 6/10 | 3 |
|
4% |
| 5/10 | 1 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.34% Average
The raw data average (mean) for all the Blue Lake TOP 10 Holiday Park face-to-face reviews is 85.34% and is based on 73 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
80.48%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Nicole | 8/10 | 280 days | 100% |
| Lini | 10/10 | 797 days | 68% |
| Milly | 1/10 | 1039 days | 17% |
| James Houston | 6/10 | 1039 days | 37% |
| Mitch | 10/10 | 1254 days | 25% |
| Jim Peterson | 1/10 | 1404 days | 7% |
| Kellie | 9/10 | 1527 days | 11% |
| Mike | 9/10 | 1741 days | 6% |
| Mrs Lounis | 10/10 | 2197 days | 5% |
| Timo | 10/10 | 2258 days | 4% |
| David Wilson | 9/10 | 2411 days | 4% |
| TP&MM | 7/10 | 2500 days | 4% |
| Flatlanders | 8/10 | 2531 days | 4% |
| Kenza | 7/10 | 2623 days | 3% |
| Jessica Belanger | 1/10 | 2864 days | 1% |
| Tina and Terry | 8/10 | 2865 days | 3% |
| Leanne Taylor-Smith | 5/10 | 2915 days | 2% |
| Al Black | 9/10 | 3114 days | 3% |
| Donna Maclay | 1/10 | 3229 days | 1% |
| estelle D | 10/10 | 3291 days | 2% |
| Desmond | 10/10 | 3352 days | 2% |
| Jule & Thomas aus Hamburg Elternzeit 2015 | 6/10 | 3718 days | 1% |
| James Webster | 6/10 | 3917 days | 1% |
| Jacques Dumas | 9/10 | 3932 days | 1% |
| Sue Hempstead | 8/10 | 3968 days | 1% |
| Sarah Munnings | 10/10 | 4052 days | 1% |
| Chris Mitchell | 9/10 | 4326 days | 0% |
| Jake Bell | 3/10 | 4357 days | 0% |
| Humphrey | 9/10 | 4418 days | 1% |
| Helene & Peter | 8/10 | 4418 days | 1% |
| Brian | 9/10 | 4418 days | 1% |
| Hanneke P | 8/10 | 4722 days | 1% |
| Michelle Chambers | 9/10 | 4722 days | 1% |
| Pamela Moresby | 10/10 | 4722 days | 1% |
| Andreas Garbin | 10/10 | 4741 days | 1% |
| Lauret Stulemeyer | 8/10 | 4741 days | 1% |
| Steve Douthwaite | 10/10 | 4742 days | 1% |
| Hans | 8/10 | 4743 days | 1% |
| Peter | 10/10 | 4746 days | 1% |
| Milena Heinrich | 10/10 | 4759 days | 1% |
| Stevie | 9/10 | 4765 days | 1% |
| Tuedi Muggli | 10/10 | 5025 days | 1% |
| Michael Jefferies | 9/10 | 5031 days | 1% |
| Paul & Jayne Smith | 8/10 | 5038 days | 1% |
| Nigel Horrocks | 9/10 | 5038 days | 1% |
| Frans Roebroek | 9/10 | 5039 days | 1% |
| R E Webb | 9/10 | 5040 days | 1% |
| Ozgla | 9/10 | 5041 days | 1% |
| Jacques Duyvestijn | 9/10 | 5041 days | 1% |
| Farid Juillot | 8/10 | 5042 days | 1% |
| Kim Thorsted | 7/10 | 5051 days | 1% |
| Ole Klothrop | 9/10 | 5051 days | 1% |
| Dick van Doorn | 8/10 | 5056 days | 1% |
| Lilja Bjork Hermannsdottir | 6/10 | 5056 days | 1% |
| cindyd | 9/10 | 5119 days | 1% |
| Manuela Zimmerti | 5/10 | 5120 days | 1% |
| Bernhard & Brigitte Gosch | 8/10 | 5126 days | 1% |
| Ross Cooke | 10/10 | 5126 days | 1% |
| Caroline | 7/10 | 5133 days | 1% |
| Konny | 10/10 | 5135 days | 1% |
| B_and_F_MN | 9/10 | 5363 days | 1% |
| Philip Gierke | 8/10 | 5368 days | 1% |
| Florian Miller | 10/10 | 5377 days | 1% |
| Ven | 6/10 | 5380 days | 1% |
| Nicola Thackray | 10/10 | 5381 days | 1% |
| Barry Digby | 10/10 | 5381 days | 1% |
| Juergen Ruppen | 10/10 | 5388 days | 1% |
| Edgar & Marilyn Berry | 9/10 | 5390 days | 1% |
| Fam de Kruyf | 7/10 | 5391 days | 1% |
| Pat MacDonald | 10/10 | 5409 days | 1% |
| Alexandra | 8/10 | 5411 days | 1% |
| David | 9/10 | 5412 days | 1% |
| Roel Wesstra | 9/10 | 5414 days | 1% |
| Patrick Decoster | 8/10 | 5415 days | 1% |
| Dan Aldridge | 8/10 | 5415 days | 1% |
| Jarob Brezigar | 8/10 | 5415 days | 1% |
| Barry | 9/10 | 5415 days | 1% |
| Petersen | 10/10 | 5415 days | 1% |
| Andreas | 8/10 | 5421 days | 1% |
| BigSis | 9/10 | 5606 days | 1% |
| David | 10/10 | 5692 days | 1% |
| ersinger | 8/10 | 5728 days | 1% |
| Andy & Louise Dutton | 10/10 | 5746 days | 1% |
| Tony Masters | 8/10 | 5747 days | 1% |
| Alan & Lorna | 8/10 | 5752 days | 1% |
| Mark and Natasha UK | 9/10 | 5761 days | 1% |
| John Harrison | 8/10 | 5766 days | 1% |
| Roos | 9/10 | 5773 days | 1% |
| Klass | 10/10 | 5773 days | 1% |
| Alan Howe | 9/10 | 5779 days | 1% |
| Bryan Keddie | 9/10 | 5783 days | 1% |
| Stephen | 9/10 | 5783 days | 1% |
| Greg Gerritz | 7/10 | 5786 days | 1% |
| Mervyn Simmonds | 9/10 | 5787 days | 1% |
| Bo Moenstead | 9/10 | 5796 days | 1% |
| Douglas Kirby | 8/10 | 5800 days | 1% |
| elskeb | 8/10 | 5837 days | 1% |
| H Simpson | 9/10 | 5853 days | 1% |
| Antje & Sascha Häusler | 9/10 | 5853 days | 1% |
| Aart Van Nooy | 7/10 | 5856 days | 1% |
| Helen Pet | 9/10 | 5857 days | 1% |
| Richard Kesteleyn | 4/10 | 5857 days | 1% |
| Jeanette Larsen | 9/10 | 5861 days | 1% |
| Ietje van Beers | 10/10 | 5910 days | 1% |
| caroldarren | 10/10 | 6093 days | 1% |
| BernardK | 9/10 | 6110 days | 1% |
| JuergenW | 8/10 | 6110 days | 1% |
| Yvanna | 8/10 | 6136 days | 1% |
| Zeeman | 8/10 | 6136 days | 1% |
| Stefau | 6/10 | 6137 days | 1% |
| Fam | 8/10 | 6201 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Blue Lake TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.07% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Blue Lake TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Blue Lake TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
Balancing Adjustment
4.12% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
81%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.