Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Blue Lake TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
![](data:image/svg+xml;utf8,<svg width="300" height="300" viewBox="0 0 300 300" xmlns="http://www.w3.org/2000/svg"><rect id="bg" width="300" height="300" fill="rgb(46,196,145)" /><path d="m 150 605 Q 206 94 -305 150 Q 206 206 150 -305 Q 94 206 605 150 Q 94 94 150 605 z" fill="rgb(70,136,0)" /><path d="m 150 515 Q 296 4 -215 150 Q 296 296 150 -215 Q 4 296 515 150 Q 4 4 150 515 z" fill="rgb(185,119,255)" /><path d="m 150 176 Q 165 135 124 150 Q 165 165 150 124 Q 135 165 176 150 Q 135 135 150 176 z" fill="rgb(209,59,110)" /></svg>)
Blue Lake TOP 10 Holiday Park
Valid Reviews
111 Valid Reviews
The Blue Lake TOP 10 Holiday Park experience has a total of 114 reviews. There are 111 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 111 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
23% |
| 9/10 | 36 |
|
32% |
| 8/10 | 28 |
|
25% |
| 7/10 | 7 |
|
6% |
| 6/10 | 6 |
|
5% |
| 5/10 | 2 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 4 |
|
4% |
82.34% Average
The raw data average (mean) for all the Blue Lake TOP 10 Holiday Park valid reviews is 82.34% and is based on 111 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
73 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 111 valid reviews, the experience has 73 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 73 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 17 |
|
23% |
| 9/10 | 23 |
|
32% |
| 8/10 | 23 |
|
32% |
| 7/10 | 5 |
|
7% |
| 6/10 | 3 |
|
4% |
| 5/10 | 1 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.34% Average
The raw data average (mean) for all the Blue Lake TOP 10 Holiday Park face-to-face reviews is 85.34% and is based on 73 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
79.09%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Nicole | 8/10 | 27 days | 100% |
| Lini | 10/10 | 544 days | 85% |
| Milly | 1/10 | 786 days | 27% |
| James Houston | 6/10 | 786 days | 57% |
| Mitch | 10/10 | 1000 days | 45% |
| Jim Peterson | 1/10 | 1151 days | 13% |
| Kellie | 9/10 | 1274 days | 22% |
| Mike | 9/10 | 1488 days | 11% |
| Mrs Lounis | 10/10 | 1944 days | 5% |
| Timo | 10/10 | 2005 days | 4% |
| David Wilson | 9/10 | 2157 days | 4% |
| TP&MM | 7/10 | 2247 days | 4% |
| Flatlanders | 8/10 | 2278 days | 4% |
| Kenza | 7/10 | 2370 days | 3% |
| Jessica Belanger | 1/10 | 2611 days | 1% |
| Tina and Terry | 8/10 | 2612 days | 3% |
| Leanne Taylor-Smith | 5/10 | 2662 days | 2% |
| Al Black | 9/10 | 2860 days | 3% |
| Donna Maclay | 1/10 | 2976 days | 1% |
| estelle D | 10/10 | 3038 days | 2% |
| Desmond | 10/10 | 3099 days | 2% |
| Jule & Thomas aus Hamburg Elternzeit 2015 | 6/10 | 3465 days | 1% |
| James Webster | 6/10 | 3664 days | 1% |
| Jacques Dumas | 9/10 | 3679 days | 1% |
| Sue Hempstead | 8/10 | 3715 days | 1% |
| Sarah Munnings | 10/10 | 3799 days | 1% |
| Chris Mitchell | 9/10 | 4073 days | 0% |
| Jake Bell | 3/10 | 4104 days | 0% |
| Humphrey | 9/10 | 4165 days | 0% |
| Helene & Peter | 8/10 | 4165 days | 0% |
| Brian | 9/10 | 4165 days | 0% |
| Hanneke P | 8/10 | 4469 days | 1% |
| Michelle Chambers | 9/10 | 4469 days | 1% |
| Pamela Moresby | 10/10 | 4469 days | 1% |
| Andreas Garbin | 10/10 | 4488 days | 1% |
| Lauret Stulemeyer | 8/10 | 4488 days | 1% |
| Steve Douthwaite | 10/10 | 4489 days | 1% |
| Hans | 8/10 | 4490 days | 1% |
| Peter | 10/10 | 4493 days | 1% |
| Milena Heinrich | 10/10 | 4506 days | 1% |
| Stevie | 9/10 | 4512 days | 1% |
| Tuedi Muggli | 10/10 | 4772 days | 1% |
| Michael Jefferies | 9/10 | 4778 days | 1% |
| Paul & Jayne Smith | 8/10 | 4785 days | 1% |
| Nigel Horrocks | 9/10 | 4785 days | 1% |
| Frans Roebroek | 9/10 | 4786 days | 1% |
| R E Webb | 9/10 | 4787 days | 1% |
| Ozgla | 9/10 | 4788 days | 1% |
| Jacques Duyvestijn | 9/10 | 4788 days | 1% |
| Farid Juillot | 8/10 | 4789 days | 1% |
| Kim Thorsted | 7/10 | 4798 days | 1% |
| Ole Klothrop | 9/10 | 4798 days | 1% |
| Dick van Doorn | 8/10 | 4803 days | 1% |
| Lilja Bjork Hermannsdottir | 6/10 | 4803 days | 1% |
| cindyd | 9/10 | 4866 days | 1% |
| Manuela Zimmerti | 5/10 | 4867 days | 0% |
| Bernhard & Brigitte Gosch | 8/10 | 4873 days | 1% |
| Ross Cooke | 10/10 | 4873 days | 1% |
| Caroline | 7/10 | 4880 days | 1% |
| Konny | 10/10 | 4882 days | 1% |
| B_and_F_MN | 9/10 | 5110 days | 1% |
| Philip Gierke | 8/10 | 5115 days | 1% |
| Florian Miller | 10/10 | 5124 days | 1% |
| Ven | 6/10 | 5127 days | 1% |
| Nicola Thackray | 10/10 | 5128 days | 1% |
| Barry Digby | 10/10 | 5128 days | 1% |
| Juergen Ruppen | 10/10 | 5135 days | 1% |
| Edgar & Marilyn Berry | 9/10 | 5137 days | 1% |
| Fam de Kruyf | 7/10 | 5138 days | 1% |
| Pat MacDonald | 10/10 | 5156 days | 1% |
| Alexandra | 8/10 | 5158 days | 1% |
| David | 9/10 | 5159 days | 1% |
| Roel Wesstra | 9/10 | 5161 days | 1% |
| Patrick Decoster | 8/10 | 5162 days | 1% |
| Dan Aldridge | 8/10 | 5162 days | 1% |
| Jarob Brezigar | 8/10 | 5162 days | 1% |
| Barry | 9/10 | 5162 days | 1% |
| Petersen | 10/10 | 5162 days | 1% |
| Andreas | 8/10 | 5168 days | 1% |
| BigSis | 9/10 | 5352 days | 1% |
| David | 10/10 | 5438 days | 1% |
| ersinger | 8/10 | 5475 days | 1% |
| Andy & Louise Dutton | 10/10 | 5493 days | 1% |
| Tony Masters | 8/10 | 5494 days | 1% |
| Alan & Lorna | 8/10 | 5499 days | 1% |
| Mark and Natasha UK | 9/10 | 5508 days | 1% |
| John Harrison | 8/10 | 5513 days | 1% |
| Roos | 9/10 | 5520 days | 1% |
| Klass | 10/10 | 5520 days | 1% |
| Alan Howe | 9/10 | 5526 days | 1% |
| Bryan Keddie | 9/10 | 5530 days | 1% |
| Stephen | 9/10 | 5530 days | 1% |
| Greg Gerritz | 7/10 | 5533 days | 1% |
| Mervyn Simmonds | 9/10 | 5534 days | 1% |
| Bo Moenstead | 9/10 | 5543 days | 1% |
| Douglas Kirby | 8/10 | 5547 days | 1% |
| elskeb | 8/10 | 5584 days | 1% |
| H Simpson | 9/10 | 5600 days | 1% |
| Antje & Sascha Häusler | 9/10 | 5600 days | 1% |
| Aart Van Nooy | 7/10 | 5603 days | 1% |
| Helen Pet | 9/10 | 5604 days | 1% |
| Richard Kesteleyn | 4/10 | 5604 days | 0% |
| Jeanette Larsen | 9/10 | 5608 days | 1% |
| Ietje van Beers | 10/10 | 5657 days | 1% |
| caroldarren | 10/10 | 5840 days | 1% |
| BernardK | 9/10 | 5857 days | 1% |
| JuergenW | 8/10 | 5857 days | 1% |
| Yvanna | 8/10 | 5883 days | 1% |
| Zeeman | 8/10 | 5883 days | 1% |
| Stefau | 6/10 | 5884 days | 1% |
| Fam | 8/10 | 5948 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Blue Lake TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.30% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 59 days. However the Blue Lake TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Blue Lake TOP 10 Holiday Park experience has been adjusted for 16 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 13 | -0.25% |
| 14 | -0.27% |
| 15 | -0.29% |
| 16 | -0.30% |
| 17 | -0.32% |
| 18 | -0.34% |
| 19 | -0.36% |
| … | … |
Balancing Adjustment
3.34% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.