G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Blue Lake TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Blue Lake TOP 10 Holiday Park
Valid Reviews
111 Valid Reviews
The Blue Lake TOP 10 Holiday Park experience has a total of 114 reviews. There are 111 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 111 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
23% |
| 9/10 | 36 |
|
32% |
| 8/10 | 28 |
|
25% |
| 7/10 | 7 |
|
6% |
| 6/10 | 6 |
|
5% |
| 5/10 | 2 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 4 |
|
4% |
82.34% Average
The raw data average (mean) for all the Blue Lake TOP 10 Holiday Park valid reviews is 82.34% and is based on 111 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
73 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 111 valid reviews, the experience has 73 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 73 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 17 |
|
23% |
| 9/10 | 23 |
|
32% |
| 8/10 | 23 |
|
32% |
| 7/10 | 5 |
|
7% |
| 6/10 | 3 |
|
4% |
| 5/10 | 1 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.34% Average
The raw data average (mean) for all the Blue Lake TOP 10 Holiday Park face-to-face reviews is 85.34% and is based on 73 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
79.20%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Nicole | 8/10 | 55 days | 100% |
| Lini | 10/10 | 572 days | 83% |
| Milly | 1/10 | 814 days | 26% |
| James Houston | 6/10 | 814 days | 55% |
| Mitch | 10/10 | 1029 days | 42% |
| Jim Peterson | 1/10 | 1179 days | 12% |
| Kellie | 9/10 | 1302 days | 21% |
| Mike | 9/10 | 1516 days | 10% |
| Mrs Lounis | 10/10 | 1972 days | 5% |
| Timo | 10/10 | 2033 days | 4% |
| David Wilson | 9/10 | 2186 days | 4% |
| TP&MM | 7/10 | 2275 days | 4% |
| Flatlanders | 8/10 | 2306 days | 4% |
| Kenza | 7/10 | 2398 days | 3% |
| Jessica Belanger | 1/10 | 2640 days | 1% |
| Tina and Terry | 8/10 | 2640 days | 3% |
| Leanne Taylor-Smith | 5/10 | 2690 days | 2% |
| Al Black | 9/10 | 2889 days | 3% |
| Donna Maclay | 1/10 | 3005 days | 1% |
| estelle D | 10/10 | 3067 days | 2% |
| Desmond | 10/10 | 3128 days | 2% |
| Jule & Thomas aus Hamburg Elternzeit 2015 | 6/10 | 3494 days | 1% |
| James Webster | 6/10 | 3692 days | 1% |
| Jacques Dumas | 9/10 | 3708 days | 1% |
| Sue Hempstead | 8/10 | 3743 days | 1% |
| Sarah Munnings | 10/10 | 3828 days | 1% |
| Chris Mitchell | 9/10 | 4101 days | 0% |
| Jake Bell | 3/10 | 4132 days | 0% |
| Humphrey | 9/10 | 4193 days | 0% |
| Helene & Peter | 8/10 | 4193 days | 0% |
| Brian | 9/10 | 4193 days | 0% |
| Hanneke P | 8/10 | 4497 days | 1% |
| Michelle Chambers | 9/10 | 4497 days | 1% |
| Pamela Moresby | 10/10 | 4497 days | 1% |
| Andreas Garbin | 10/10 | 4516 days | 1% |
| Lauret Stulemeyer | 8/10 | 4516 days | 1% |
| Steve Douthwaite | 10/10 | 4517 days | 1% |
| Hans | 8/10 | 4518 days | 1% |
| Peter | 10/10 | 4521 days | 1% |
| Milena Heinrich | 10/10 | 4534 days | 1% |
| Stevie | 9/10 | 4540 days | 1% |
| Tuedi Muggli | 10/10 | 4800 days | 1% |
| Michael Jefferies | 9/10 | 4806 days | 1% |
| Paul & Jayne Smith | 8/10 | 4813 days | 1% |
| Nigel Horrocks | 9/10 | 4813 days | 1% |
| Frans Roebroek | 9/10 | 4814 days | 1% |
| R E Webb | 9/10 | 4815 days | 1% |
| Ozgla | 9/10 | 4816 days | 1% |
| Jacques Duyvestijn | 9/10 | 4816 days | 1% |
| Farid Juillot | 8/10 | 4817 days | 1% |
| Kim Thorsted | 7/10 | 4826 days | 1% |
| Ole Klothrop | 9/10 | 4826 days | 1% |
| Dick van Doorn | 8/10 | 4831 days | 1% |
| Lilja Bjork Hermannsdottir | 6/10 | 4831 days | 1% |
| cindyd | 9/10 | 4894 days | 1% |
| Manuela Zimmerti | 5/10 | 4895 days | 1% |
| Bernhard & Brigitte Gosch | 8/10 | 4901 days | 1% |
| Ross Cooke | 10/10 | 4901 days | 1% |
| Caroline | 7/10 | 4908 days | 1% |
| Konny | 10/10 | 4910 days | 1% |
| B_and_F_MN | 9/10 | 5138 days | 1% |
| Philip Gierke | 8/10 | 5143 days | 1% |
| Florian Miller | 10/10 | 5152 days | 1% |
| Ven | 6/10 | 5155 days | 1% |
| Nicola Thackray | 10/10 | 5156 days | 1% |
| Barry Digby | 10/10 | 5156 days | 1% |
| Juergen Ruppen | 10/10 | 5163 days | 1% |
| Edgar & Marilyn Berry | 9/10 | 5165 days | 1% |
| Fam de Kruyf | 7/10 | 5166 days | 1% |
| Pat MacDonald | 10/10 | 5184 days | 1% |
| Alexandra | 8/10 | 5186 days | 1% |
| David | 9/10 | 5187 days | 1% |
| Roel Wesstra | 9/10 | 5189 days | 1% |
| Patrick Decoster | 8/10 | 5190 days | 1% |
| Dan Aldridge | 8/10 | 5190 days | 1% |
| Jarob Brezigar | 8/10 | 5190 days | 1% |
| Barry | 9/10 | 5190 days | 1% |
| Petersen | 10/10 | 5190 days | 1% |
| Andreas | 8/10 | 5196 days | 1% |
| BigSis | 9/10 | 5381 days | 1% |
| David | 10/10 | 5467 days | 1% |
| ersinger | 8/10 | 5503 days | 1% |
| Andy & Louise Dutton | 10/10 | 5521 days | 1% |
| Tony Masters | 8/10 | 5522 days | 1% |
| Alan & Lorna | 8/10 | 5527 days | 1% |
| Mark and Natasha UK | 9/10 | 5536 days | 1% |
| John Harrison | 8/10 | 5541 days | 1% |
| Roos | 9/10 | 5548 days | 1% |
| Klass | 10/10 | 5548 days | 1% |
| Alan Howe | 9/10 | 5554 days | 1% |
| Bryan Keddie | 9/10 | 5558 days | 1% |
| Stephen | 9/10 | 5558 days | 1% |
| Greg Gerritz | 7/10 | 5561 days | 1% |
| Mervyn Simmonds | 9/10 | 5562 days | 1% |
| Bo Moenstead | 9/10 | 5571 days | 1% |
| Douglas Kirby | 8/10 | 5575 days | 1% |
| elskeb | 8/10 | 5612 days | 1% |
| H Simpson | 9/10 | 5628 days | 1% |
| Antje & Sascha Häusler | 9/10 | 5628 days | 1% |
| Aart Van Nooy | 7/10 | 5631 days | 1% |
| Helen Pet | 9/10 | 5632 days | 1% |
| Richard Kesteleyn | 4/10 | 5632 days | 0% |
| Jeanette Larsen | 9/10 | 5636 days | 1% |
| Ietje van Beers | 10/10 | 5685 days | 1% |
| caroldarren | 10/10 | 5868 days | 1% |
| BernardK | 9/10 | 5885 days | 1% |
| JuergenW | 8/10 | 5885 days | 1% |
| Yvanna | 8/10 | 5911 days | 1% |
| Zeeman | 8/10 | 5911 days | 1% |
| Stefau | 6/10 | 5912 days | 1% |
| Fam | 8/10 | 5976 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Blue Lake TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.73% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 73 days. However the Blue Lake TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Blue Lake TOP 10 Holiday Park experience has been adjusted for 45 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 42 | -0.68% |
| 43 | -0.70% |
| 44 | -0.71% |
| 45 | -0.73% |
| 46 | -0.75% |
| 47 | -0.76% |
| 48 | -0.78% |
| … | … |
Balancing Adjustment
3.44% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.