Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Blue Lake TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Blue Lake TOP 10 Holiday Park
Valid Reviews
110 Valid Reviews
The Blue Lake TOP 10 Holiday Park experience has a total of 113 reviews. There are 110 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 110 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
24% |
| 9/10 | 36 |
|
33% |
| 8/10 | 27 |
|
25% |
| 7/10 | 7 |
|
6% |
| 6/10 | 6 |
|
5% |
| 5/10 | 2 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 4 |
|
4% |
82.36% Average
The raw data average (mean) for all the Blue Lake TOP 10 Holiday Park valid reviews is 82.36% and is based on 110 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
73 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 110 valid reviews, the experience has 73 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 73 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 17 |
|
23% |
| 9/10 | 23 |
|
32% |
| 8/10 | 23 |
|
32% |
| 7/10 | 5 |
|
7% |
| 6/10 | 3 |
|
4% |
| 5/10 | 1 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.34% Average
The raw data average (mean) for all the Blue Lake TOP 10 Holiday Park face-to-face reviews is 85.34% and is based on 73 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
78.06%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Lini | 10/10 | 352 days | 100% |
| Milly | 1/10 | 594 days | 35% |
| James Houston | 6/10 | 594 days | 74% |
| Mitch | 10/10 | 809 days | 67% |
| Jim Peterson | 1/10 | 959 days | 21% |
| Kellie | 9/10 | 1082 days | 39% |
| Mike | 9/10 | 1296 days | 22% |
| Mrs Lounis | 10/10 | 1752 days | 6% |
| Timo | 10/10 | 1813 days | 5% |
| David Wilson | 9/10 | 1966 days | 5% |
| TP&MM | 7/10 | 2055 days | 4% |
| Flatlanders | 8/10 | 2086 days | 5% |
| Kenza | 7/10 | 2178 days | 4% |
| Jessica Belanger | 1/10 | 2419 days | 2% |
| Tina and Terry | 8/10 | 2420 days | 4% |
| Leanne Taylor-Smith | 5/10 | 2470 days | 3% |
| Al Black | 9/10 | 2669 days | 3% |
| Donna Maclay | 1/10 | 2784 days | 1% |
| estelle D | 10/10 | 2846 days | 3% |
| Desmond | 10/10 | 2907 days | 3% |
| Jule & Thomas aus Hamburg Elternzeit 2015 | 6/10 | 3273 days | 2% |
| James Webster | 6/10 | 3472 days | 2% |
| Jacques Dumas | 9/10 | 3487 days | 2% |
| Sue Hempstead | 8/10 | 3523 days | 2% |
| Sarah Munnings | 10/10 | 3607 days | 2% |
| Chris Mitchell | 9/10 | 3881 days | 1% |
| Jake Bell | 3/10 | 3912 days | 0% |
| Humphrey | 9/10 | 3973 days | 1% |
| Helene & Peter | 8/10 | 3973 days | 1% |
| Brian | 9/10 | 3973 days | 1% |
| Hanneke P | 8/10 | 4277 days | 0% |
| Michelle Chambers | 9/10 | 4277 days | 0% |
| Pamela Moresby | 10/10 | 4277 days | 0% |
| Andreas Garbin | 10/10 | 4296 days | 0% |
| Lauret Stulemeyer | 8/10 | 4296 days | 0% |
| Steve Douthwaite | 10/10 | 4297 days | 0% |
| Hans | 8/10 | 4298 days | 0% |
| Peter | 10/10 | 4301 days | 0% |
| Milena Heinrich | 10/10 | 4314 days | 0% |
| Stevie | 9/10 | 4320 days | 0% |
| Tuedi Muggli | 10/10 | 4580 days | 1% |
| Michael Jefferies | 9/10 | 4586 days | 1% |
| Paul & Jayne Smith | 8/10 | 4593 days | 1% |
| Nigel Horrocks | 9/10 | 4593 days | 1% |
| Frans Roebroek | 9/10 | 4594 days | 1% |
| R E Webb | 9/10 | 4595 days | 1% |
| Ozgla | 9/10 | 4596 days | 1% |
| Jacques Duyvestijn | 9/10 | 4596 days | 1% |
| Farid Juillot | 8/10 | 4597 days | 1% |
| Kim Thorsted | 7/10 | 4606 days | 1% |
| Ole Klothrop | 9/10 | 4606 days | 1% |
| Dick van Doorn | 8/10 | 4611 days | 1% |
| Lilja Bjork Hermannsdottir | 6/10 | 4611 days | 1% |
| cindyd | 9/10 | 4674 days | 1% |
| Manuela Zimmerti | 5/10 | 4675 days | 1% |
| Bernhard & Brigitte Gosch | 8/10 | 4681 days | 1% |
| Ross Cooke | 10/10 | 4681 days | 1% |
| Caroline | 7/10 | 4688 days | 1% |
| Konny | 10/10 | 4690 days | 1% |
| B_and_F_MN | 9/10 | 4918 days | 1% |
| Philip Gierke | 8/10 | 4923 days | 1% |
| Florian Miller | 10/10 | 4932 days | 1% |
| Ven | 6/10 | 4935 days | 1% |
| Nicola Thackray | 10/10 | 4936 days | 1% |
| Barry Digby | 10/10 | 4936 days | 1% |
| Juergen Ruppen | 10/10 | 4943 days | 1% |
| Edgar & Marilyn Berry | 9/10 | 4945 days | 1% |
| Fam de Kruyf | 7/10 | 4946 days | 1% |
| Pat MacDonald | 10/10 | 4964 days | 1% |
| Alexandra | 8/10 | 4966 days | 1% |
| David | 9/10 | 4967 days | 1% |
| Roel Wesstra | 9/10 | 4969 days | 1% |
| Patrick Decoster | 8/10 | 4970 days | 1% |
| Dan Aldridge | 8/10 | 4970 days | 1% |
| Jarob Brezigar | 8/10 | 4970 days | 1% |
| Barry | 9/10 | 4970 days | 1% |
| Petersen | 10/10 | 4970 days | 1% |
| Andreas | 8/10 | 4976 days | 1% |
| BigSis | 9/10 | 5161 days | 1% |
| David | 10/10 | 5247 days | 1% |
| ersinger | 8/10 | 5283 days | 1% |
| Andy & Louise Dutton | 10/10 | 5301 days | 1% |
| Tony Masters | 8/10 | 5302 days | 1% |
| Alan & Lorna | 8/10 | 5307 days | 1% |
| Mark and Natasha UK | 9/10 | 5316 days | 1% |
| John Harrison | 8/10 | 5321 days | 1% |
| Roos | 9/10 | 5328 days | 1% |
| Klass | 10/10 | 5328 days | 1% |
| Alan Howe | 9/10 | 5334 days | 1% |
| Bryan Keddie | 9/10 | 5338 days | 1% |
| Stephen | 9/10 | 5338 days | 1% |
| Greg Gerritz | 7/10 | 5341 days | 1% |
| Mervyn Simmonds | 9/10 | 5342 days | 1% |
| Bo Moenstead | 9/10 | 5351 days | 1% |
| Douglas Kirby | 8/10 | 5355 days | 1% |
| elskeb | 8/10 | 5392 days | 1% |
| H Simpson | 9/10 | 5408 days | 1% |
| Antje & Sascha Häusler | 9/10 | 5408 days | 1% |
| Aart Van Nooy | 7/10 | 5411 days | 1% |
| Helen Pet | 9/10 | 5412 days | 1% |
| Richard Kesteleyn | 4/10 | 5412 days | 1% |
| Jeanette Larsen | 9/10 | 5416 days | 1% |
| Ietje van Beers | 10/10 | 5465 days | 1% |
| caroldarren | 10/10 | 5648 days | 1% |
| BernardK | 9/10 | 5665 days | 1% |
| JuergenW | 8/10 | 5665 days | 1% |
| Yvanna | 8/10 | 5691 days | 1% |
| Zeeman | 8/10 | 5691 days | 1% |
| Stefau | 6/10 | 5692 days | 1% |
| Fam | 8/10 | 5756 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Blue Lake TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.98% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 76 days. However the Blue Lake TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Blue Lake TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -2.94% |
| 198 | -2.95% |
| 199 | -2.97% |
| 200 | -2.98% |
| 201 | -3.00% |
| 202 | -3.01% |
| 203 | -3.03% |
| … | … |
Balancing Adjustment
4.62% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
80%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.