Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Blue Lake TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Blue Lake TOP 10 Holiday Park
Valid Reviews
110 Valid Reviews
The Blue Lake TOP 10 Holiday Park experience has a total of 113 reviews. There are 110 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 110 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
24% |
| 9/10 | 36 |
|
33% |
| 8/10 | 27 |
|
25% |
| 7/10 | 7 |
|
6% |
| 6/10 | 6 |
|
5% |
| 5/10 | 2 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 4 |
|
4% |
82.36% Average
The raw data average (mean) for all the Blue Lake TOP 10 Holiday Park valid reviews is 82.36% and is based on 110 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
73 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 110 valid reviews, the experience has 73 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 73 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 17 |
|
23% |
| 9/10 | 23 |
|
32% |
| 8/10 | 23 |
|
32% |
| 7/10 | 5 |
|
7% |
| 6/10 | 3 |
|
4% |
| 5/10 | 1 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.34% Average
The raw data average (mean) for all the Blue Lake TOP 10 Holiday Park face-to-face reviews is 85.34% and is based on 73 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
78.23%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Lini | 10/10 | 418 days | 100% |
| Milly | 1/10 | 660 days | 34% |
| James Houston | 6/10 | 660 days | 72% |
| Mitch | 10/10 | 875 days | 63% |
| Jim Peterson | 1/10 | 1025 days | 19% |
| Kellie | 9/10 | 1148 days | 34% |
| Mike | 9/10 | 1362 days | 19% |
| Mrs Lounis | 10/10 | 1818 days | 6% |
| Timo | 10/10 | 1879 days | 5% |
| David Wilson | 9/10 | 2032 days | 5% |
| TP&MM | 7/10 | 2121 days | 5% |
| Flatlanders | 8/10 | 2152 days | 5% |
| Kenza | 7/10 | 2244 days | 4% |
| Jessica Belanger | 1/10 | 2485 days | 2% |
| Tina and Terry | 8/10 | 2486 days | 4% |
| Leanne Taylor-Smith | 5/10 | 2536 days | 3% |
| Al Black | 9/10 | 2735 days | 4% |
| Donna Maclay | 1/10 | 2850 days | 1% |
| estelle D | 10/10 | 2912 days | 3% |
| Desmond | 10/10 | 2973 days | 3% |
| Jule & Thomas aus Hamburg Elternzeit 2015 | 6/10 | 3339 days | 2% |
| James Webster | 6/10 | 3538 days | 2% |
| Jacques Dumas | 9/10 | 3553 days | 2% |
| Sue Hempstead | 8/10 | 3589 days | 2% |
| Sarah Munnings | 10/10 | 3673 days | 2% |
| Chris Mitchell | 9/10 | 3947 days | 1% |
| Jake Bell | 3/10 | 3978 days | 0% |
| Humphrey | 9/10 | 4039 days | 1% |
| Helene & Peter | 8/10 | 4039 days | 1% |
| Brian | 9/10 | 4039 days | 1% |
| Hanneke P | 8/10 | 4343 days | 0% |
| Michelle Chambers | 9/10 | 4343 days | 0% |
| Pamela Moresby | 10/10 | 4343 days | 0% |
| Andreas Garbin | 10/10 | 4362 days | 0% |
| Lauret Stulemeyer | 8/10 | 4362 days | 0% |
| Steve Douthwaite | 10/10 | 4363 days | 0% |
| Hans | 8/10 | 4364 days | 0% |
| Peter | 10/10 | 4367 days | 0% |
| Milena Heinrich | 10/10 | 4380 days | 1% |
| Stevie | 9/10 | 4386 days | 1% |
| Tuedi Muggli | 10/10 | 4646 days | 1% |
| Michael Jefferies | 9/10 | 4652 days | 1% |
| Paul & Jayne Smith | 8/10 | 4659 days | 1% |
| Nigel Horrocks | 9/10 | 4659 days | 1% |
| Frans Roebroek | 9/10 | 4660 days | 1% |
| R E Webb | 9/10 | 4661 days | 1% |
| Ozgla | 9/10 | 4662 days | 1% |
| Jacques Duyvestijn | 9/10 | 4662 days | 1% |
| Farid Juillot | 8/10 | 4663 days | 1% |
| Kim Thorsted | 7/10 | 4672 days | 1% |
| Ole Klothrop | 9/10 | 4672 days | 1% |
| Dick van Doorn | 8/10 | 4677 days | 1% |
| Lilja Bjork Hermannsdottir | 6/10 | 4677 days | 1% |
| cindyd | 9/10 | 4740 days | 1% |
| Manuela Zimmerti | 5/10 | 4741 days | 1% |
| Bernhard & Brigitte Gosch | 8/10 | 4747 days | 1% |
| Ross Cooke | 10/10 | 4747 days | 1% |
| Caroline | 7/10 | 4754 days | 1% |
| Konny | 10/10 | 4756 days | 1% |
| B_and_F_MN | 9/10 | 4984 days | 1% |
| Philip Gierke | 8/10 | 4989 days | 1% |
| Florian Miller | 10/10 | 4998 days | 1% |
| Ven | 6/10 | 5001 days | 1% |
| Nicola Thackray | 10/10 | 5002 days | 1% |
| Barry Digby | 10/10 | 5002 days | 1% |
| Juergen Ruppen | 10/10 | 5009 days | 1% |
| Edgar & Marilyn Berry | 9/10 | 5011 days | 1% |
| Fam de Kruyf | 7/10 | 5012 days | 1% |
| Pat MacDonald | 10/10 | 5030 days | 1% |
| Alexandra | 8/10 | 5032 days | 1% |
| David | 9/10 | 5033 days | 1% |
| Roel Wesstra | 9/10 | 5035 days | 1% |
| Patrick Decoster | 8/10 | 5036 days | 1% |
| Dan Aldridge | 8/10 | 5036 days | 1% |
| Jarob Brezigar | 8/10 | 5036 days | 1% |
| Barry | 9/10 | 5036 days | 1% |
| Petersen | 10/10 | 5036 days | 1% |
| Andreas | 8/10 | 5042 days | 1% |
| BigSis | 9/10 | 5227 days | 1% |
| David | 10/10 | 5313 days | 1% |
| ersinger | 8/10 | 5349 days | 1% |
| Andy & Louise Dutton | 10/10 | 5367 days | 1% |
| Tony Masters | 8/10 | 5368 days | 1% |
| Alan & Lorna | 8/10 | 5373 days | 1% |
| Mark and Natasha UK | 9/10 | 5382 days | 1% |
| John Harrison | 8/10 | 5387 days | 1% |
| Roos | 9/10 | 5394 days | 1% |
| Klass | 10/10 | 5394 days | 1% |
| Alan Howe | 9/10 | 5400 days | 1% |
| Bryan Keddie | 9/10 | 5404 days | 1% |
| Stephen | 9/10 | 5404 days | 1% |
| Greg Gerritz | 7/10 | 5407 days | 1% |
| Mervyn Simmonds | 9/10 | 5408 days | 1% |
| Bo Moenstead | 9/10 | 5417 days | 1% |
| Douglas Kirby | 8/10 | 5421 days | 1% |
| elskeb | 8/10 | 5458 days | 1% |
| H Simpson | 9/10 | 5474 days | 1% |
| Antje & Sascha Häusler | 9/10 | 5474 days | 1% |
| Aart Van Nooy | 7/10 | 5477 days | 1% |
| Helen Pet | 9/10 | 5478 days | 1% |
| Richard Kesteleyn | 4/10 | 5478 days | 1% |
| Jeanette Larsen | 9/10 | 5482 days | 1% |
| Ietje van Beers | 10/10 | 5531 days | 1% |
| caroldarren | 10/10 | 5714 days | 1% |
| BernardK | 9/10 | 5731 days | 1% |
| JuergenW | 8/10 | 5731 days | 1% |
| Yvanna | 8/10 | 5757 days | 1% |
| Zeeman | 8/10 | 5757 days | 1% |
| Stefau | 6/10 | 5758 days | 1% |
| Fam | 8/10 | 5822 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Blue Lake TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.05% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the Blue Lake TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Blue Lake TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.99% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.07% |
| 202 | -4.09% |
| 203 | -4.11% |
| … | … |
Balancing Adjustment
4.98% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
79%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.