G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Blue Lake TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Blue Lake TOP 10 Holiday Park
Valid Reviews
111 Valid Reviews
The Blue Lake TOP 10 Holiday Park experience has a total of 114 reviews. There are 111 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 111 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
23% |
| 9/10 | 36 |
|
32% |
| 8/10 | 28 |
|
25% |
| 7/10 | 7 |
|
6% |
| 6/10 | 6 |
|
5% |
| 5/10 | 2 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 4 |
|
4% |
82.34% Average
The raw data average (mean) for all the Blue Lake TOP 10 Holiday Park valid reviews is 82.34% and is based on 111 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
73 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 111 valid reviews, the experience has 73 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 73 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 17 |
|
23% |
| 9/10 | 23 |
|
32% |
| 8/10 | 23 |
|
32% |
| 7/10 | 5 |
|
7% |
| 6/10 | 3 |
|
4% |
| 5/10 | 1 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.34% Average
The raw data average (mean) for all the Blue Lake TOP 10 Holiday Park face-to-face reviews is 85.34% and is based on 73 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
80.67%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Nicole | 8/10 | 329 days | 100% |
| Lini | 10/10 | 846 days | 64% |
| Milly | 1/10 | 1088 days | 16% |
| James Houston | 6/10 | 1088 days | 34% |
| Mitch | 10/10 | 1302 days | 22% |
| Jim Peterson | 1/10 | 1453 days | 6% |
| Kellie | 9/10 | 1576 days | 9% |
| Mike | 9/10 | 1790 days | 5% |
| Mrs Lounis | 10/10 | 2246 days | 5% |
| Timo | 10/10 | 2307 days | 4% |
| David Wilson | 9/10 | 2459 days | 4% |
| TP&MM | 7/10 | 2549 days | 4% |
| Flatlanders | 8/10 | 2580 days | 4% |
| Kenza | 7/10 | 2672 days | 3% |
| Jessica Belanger | 1/10 | 2913 days | 1% |
| Tina and Terry | 8/10 | 2914 days | 3% |
| Leanne Taylor-Smith | 5/10 | 2964 days | 2% |
| Al Black | 9/10 | 3162 days | 3% |
| Donna Maclay | 1/10 | 3278 days | 1% |
| estelle D | 10/10 | 3340 days | 2% |
| Desmond | 10/10 | 3401 days | 2% |
| Jule & Thomas aus Hamburg Elternzeit 2015 | 6/10 | 3767 days | 1% |
| James Webster | 6/10 | 3966 days | 1% |
| Jacques Dumas | 9/10 | 3981 days | 1% |
| Sue Hempstead | 8/10 | 4017 days | 1% |
| Sarah Munnings | 10/10 | 4101 days | 1% |
| Chris Mitchell | 9/10 | 4375 days | 0% |
| Jake Bell | 3/10 | 4406 days | 1% |
| Humphrey | 9/10 | 4467 days | 1% |
| Helene & Peter | 8/10 | 4467 days | 1% |
| Brian | 9/10 | 4467 days | 1% |
| Hanneke P | 8/10 | 4771 days | 1% |
| Michelle Chambers | 9/10 | 4771 days | 1% |
| Pamela Moresby | 10/10 | 4771 days | 1% |
| Andreas Garbin | 10/10 | 4790 days | 1% |
| Lauret Stulemeyer | 8/10 | 4790 days | 1% |
| Steve Douthwaite | 10/10 | 4791 days | 1% |
| Hans | 8/10 | 4792 days | 1% |
| Peter | 10/10 | 4795 days | 1% |
| Milena Heinrich | 10/10 | 4808 days | 1% |
| Stevie | 9/10 | 4814 days | 1% |
| Tuedi Muggli | 10/10 | 5074 days | 1% |
| Michael Jefferies | 9/10 | 5080 days | 1% |
| Paul & Jayne Smith | 8/10 | 5087 days | 1% |
| Nigel Horrocks | 9/10 | 5087 days | 1% |
| Frans Roebroek | 9/10 | 5088 days | 1% |
| R E Webb | 9/10 | 5089 days | 1% |
| Ozgla | 9/10 | 5090 days | 1% |
| Jacques Duyvestijn | 9/10 | 5090 days | 1% |
| Farid Juillot | 8/10 | 5091 days | 1% |
| Kim Thorsted | 7/10 | 5100 days | 1% |
| Ole Klothrop | 9/10 | 5100 days | 1% |
| Dick van Doorn | 8/10 | 5105 days | 1% |
| Lilja Bjork Hermannsdottir | 6/10 | 5105 days | 1% |
| cindyd | 9/10 | 5168 days | 1% |
| Manuela Zimmerti | 5/10 | 5169 days | 1% |
| Bernhard & Brigitte Gosch | 8/10 | 5175 days | 1% |
| Ross Cooke | 10/10 | 5175 days | 1% |
| Caroline | 7/10 | 5182 days | 1% |
| Konny | 10/10 | 5184 days | 1% |
| B_and_F_MN | 9/10 | 5412 days | 1% |
| Philip Gierke | 8/10 | 5417 days | 1% |
| Florian Miller | 10/10 | 5426 days | 1% |
| Ven | 6/10 | 5429 days | 1% |
| Nicola Thackray | 10/10 | 5430 days | 1% |
| Barry Digby | 10/10 | 5430 days | 1% |
| Juergen Ruppen | 10/10 | 5437 days | 1% |
| Edgar & Marilyn Berry | 9/10 | 5439 days | 1% |
| Fam de Kruyf | 7/10 | 5440 days | 1% |
| Pat MacDonald | 10/10 | 5458 days | 1% |
| Alexandra | 8/10 | 5460 days | 1% |
| David | 9/10 | 5461 days | 1% |
| Roel Wesstra | 9/10 | 5463 days | 1% |
| Patrick Decoster | 8/10 | 5464 days | 1% |
| Dan Aldridge | 8/10 | 5464 days | 1% |
| Jarob Brezigar | 8/10 | 5464 days | 1% |
| Barry | 9/10 | 5464 days | 1% |
| Petersen | 10/10 | 5464 days | 1% |
| Andreas | 8/10 | 5470 days | 1% |
| BigSis | 9/10 | 5654 days | 1% |
| David | 10/10 | 5740 days | 1% |
| ersinger | 8/10 | 5777 days | 1% |
| Andy & Louise Dutton | 10/10 | 5795 days | 1% |
| Tony Masters | 8/10 | 5796 days | 1% |
| Alan & Lorna | 8/10 | 5801 days | 1% |
| Mark and Natasha UK | 9/10 | 5810 days | 1% |
| John Harrison | 8/10 | 5815 days | 1% |
| Roos | 9/10 | 5822 days | 1% |
| Klass | 10/10 | 5822 days | 1% |
| Alan Howe | 9/10 | 5828 days | 1% |
| Bryan Keddie | 9/10 | 5832 days | 1% |
| Stephen | 9/10 | 5832 days | 1% |
| Greg Gerritz | 7/10 | 5835 days | 1% |
| Mervyn Simmonds | 9/10 | 5836 days | 1% |
| Bo Moenstead | 9/10 | 5845 days | 1% |
| Douglas Kirby | 8/10 | 5849 days | 1% |
| elskeb | 8/10 | 5886 days | 1% |
| H Simpson | 9/10 | 5902 days | 1% |
| Antje & Sascha Häusler | 9/10 | 5902 days | 1% |
| Aart Van Nooy | 7/10 | 5905 days | 1% |
| Helen Pet | 9/10 | 5906 days | 1% |
| Richard Kesteleyn | 4/10 | 5906 days | 1% |
| Jeanette Larsen | 9/10 | 5910 days | 1% |
| Ietje van Beers | 10/10 | 5959 days | 1% |
| caroldarren | 10/10 | 6142 days | 1% |
| BernardK | 9/10 | 6159 days | 1% |
| JuergenW | 8/10 | 6159 days | 1% |
| Yvanna | 8/10 | 6185 days | 1% |
| Zeeman | 8/10 | 6185 days | 1% |
| Stefau | 6/10 | 6186 days | 1% |
| Fam | 8/10 | 6250 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Blue Lake TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.12% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 48 days. However the Blue Lake TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Blue Lake TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.06% |
| 198 | -4.08% |
| 199 | -4.10% |
| 200 | -4.12% |
| 201 | -4.14% |
| 202 | -4.16% |
| 203 | -4.18% |
| … | … |
Balancing Adjustment
4.07% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
81%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.