Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Papamoa Beach Tasman Holiday Parks.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Papamoa Beach Tasman Holiday Parks
Valid Reviews
58 Valid Reviews
The Papamoa Beach Tasman Holiday Parks experience has a total of 59 reviews. There are 58 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 58 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 23 |
|
40% |
| 9/10 | 15 |
|
26% |
| 8/10 | 17 |
|
29% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
2% |
87.93% Average
The raw data average (mean) for all the Papamoa Beach Tasman Holiday Parks valid reviews is 87.93% and is based on 58 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
38 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 58 valid reviews, the experience has 38 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 38 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 13 |
|
34% |
| 9/10 | 11 |
|
29% |
| 8/10 | 13 |
|
34% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.42% Average
The raw data average (mean) for all the Papamoa Beach Tasman Holiday Parks face-to-face reviews is 88.42% and is based on 38 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
80.30%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Samuel Dällenbach | 5/10 | 292 days | 93% |
| Elizabeth Keller | 8/10 | 627 days | 98% |
| Silke | 10/10 | 627 days | 100% |
| Suzz | 8/10 | 901 days | 68% |
| Fer&And | 10/10 | 2331 days | 5% |
| Ryan | 10/10 | 2362 days | 5% |
| Kristina Russo | 9/10 | 2825 days | 4% |
| Jonzie NZ | 8/10 | 3000 days | 3% |
| Elaine Carter | 10/10 | 3189 days | 3% |
| Ann-Catherine Deblon | 8/10 | 3210 days | 3% |
| Brandy Brooks | 10/10 | 3278 days | 3% |
| Louise Tulp | 10/10 | 3344 days | 3% |
| Andrew Cruickshank | 9/10 | 3549 days | 2% |
| Oliver Powles | 8/10 | 3678 days | 2% |
| Ted Cole | 9/10 | 3945 days | 1% |
| Neil & Christine | 10/10 | 4338 days | 0% |
| Andrew Wemmer | 8/10 | 4398 days | 1% |
| Joan and Colin Price | 9/10 | 4401 days | 1% |
| Brigitte van Leeuwen-ud Meys | 8/10 | 4416 days | 1% |
| wfouracre | 10/10 | 4461 days | 1% |
| Goran Backlund | 10/10 | 4660 days | 1% |
| Helmut Schmid | 10/10 | 4669 days | 1% |
| D van Dongen | 9/10 | 4679 days | 1% |
| Richard Harvey | 9/10 | 4684 days | 1% |
| Lotte Zwail | 8/10 | 4684 days | 1% |
| R E Webb | 9/10 | 4687 days | 1% |
| Walter & Heidi Baumann | 8/10 | 4689 days | 1% |
| Petra | 10/10 | 4699 days | 1% |
| J Knol | 8/10 | 4730 days | 1% |
| Tuibaby22 | 1/10 | 4735 days | 0% |
| Bernhard & Brigitte Gosch | 8/10 | 4773 days | 1% |
| Chantal Wendel | 9/10 | 5021 days | 1% |
| Margaret Lally | 8/10 | 5023 days | 1% |
| Michael Orme | 9/10 | 5031 days | 1% |
| Kees Stigter | 9/10 | 5037 days | 1% |
| TraceyE | 10/10 | 5041 days | 1% |
| Annie Pennington | 10/10 | 5056 days | 1% |
| Sarah Ewing | 10/10 | 5066 days | 1% |
| De Blaeij | 8/10 | 5067 days | 1% |
| Grant | 10/10 | 5327 days | 1% |
| Claudia | 10/10 | 5333 days | 1% |
| Michele Prevost | 8/10 | 5401 days | 1% |
| Rik | 9/10 | 5407 days | 1% |
| Mark and Natasha UK | 9/10 | 5408 days | 1% |
| Faller | 10/10 | 5429 days | 1% |
| barts | 8/10 | 5480 days | 1% |
| stephenst | 9/10 | 5480 days | 1% |
| mvano | 8/10 | 5490 days | 1% |
| Hans Barth | 9/10 | 5516 days | 1% |
| marleen451 | 9/10 | 5526 days | 1% |
| Tracy & Peter Cassidy | 8/10 | 5535 days | 1% |
| Evan | 10/10 | 5557 days | 1% |
| wanganuilover | 10/10 | 5740 days | 1% |
| rosil | 10/10 | 5740 days | 1% |
| Martina Bumiller | 10/10 | 5745 days | 1% |
| Brigette Guikens | 10/10 | 5761 days | 1% |
| ZimmermannA | 10/10 | 5781 days | 1% |
| Mike | 3/10 | 5785 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Papamoa Beach Tasman Holiday Parks experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.05% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Papamoa Beach Tasman Holiday Parks experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Papamoa Beach Tasman Holiday Parks experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.98% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.07% |
| 202 | -4.09% |
| 203 | -4.11% |
| … | … |
Balancing Adjustment
4.18% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
80%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.