Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Omokoroa TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Omokoroa TOP 10 Holiday Park
Valid Reviews
74 Valid Reviews
The Omokoroa TOP 10 Holiday Park experience has a total of 75 reviews. There are 74 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 74 valid reviews, the experience has 1 face-to-face review collected during interviews by our team.
Below is the distribution of ratings for the 74 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 42 |
|
57% |
| 9/10 | 19 |
|
26% |
| 8/10 | 4 |
|
5% |
| 7/10 | 7 |
|
9% |
| 6/10 | 0 |
|
0% |
| 5/10 | 2 |
|
3% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.16% Average
The raw data average (mean) for all the Omokoroa TOP 10 Holiday Park valid reviews is 92.16% and is based on 74 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Weighted Average
93.86%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Andy Slater | 10/10 | 950 days | 100% |
| Gavin | 8/10 | 1710 days | 12% |
| P, H & H | 5/10 | 1800 days | 8% |
| Lord Barker | 10/10 | 2715 days | 7% |
| Nat | 7/10 | 2837 days | 6% |
| Phil Liu | 10/10 | 2837 days | 6% |
| Tracey Ryan | 10/10 | 3718 days | 3% |
| kim t | 10/10 | 3719 days | 3% |
| David | 9/10 | 3871 days | 2% |
| Chris Burgin | 7/10 | 3932 days | 2% |
| Chris Ogilvie | 9/10 | 3960 days | 2% |
| Mat FX | 5/10 | 3960 days | 1% |
| grant willis | 7/10 | 3960 days | 1% |
| Ian Watson | 10/10 | 4014 days | 1% |
| Daryl Morrell | 10/10 | 4022 days | 1% |
| Heather Kingston | 9/10 | 4022 days | 1% |
| Andrew Deamer | 10/10 | 4083 days | 1% |
| Gary Spaz | 10/10 | 4083 days | 1% |
| mamsie | 9/10 | 4206 days | 1% |
| Del Townsend | 10/10 | 4267 days | 0% |
| Debbie Jacobs | 9/10 | 4357 days | 0% |
| leonard | 10/10 | 4571 days | 2% |
| Caitlin Etherington | 10/10 | 4602 days | 2% |
| dontstayathome | 10/10 | 4632 days | 2% |
| Margaret_Sao | 10/10 | 4663 days | 2% |
| Stu Turner | 7/10 | 4663 days | 2% |
| Narik Eyr | 10/10 | 4691 days | 2% |
| Kylie Forsythe | 9/10 | 4691 days | 2% |
| Swee Han Lim | 9/10 | 4722 days | 2% |
| Simone | 10/10 | 4722 days | 2% |
| lleary | 9/10 | 4753 days | 2% |
| flan | 10/10 | 4783 days | 2% |
| carsonh | 9/10 | 4814 days | 2% |
| margs157 | 10/10 | 4814 days | 2% |
| sharongwinnell | 10/10 | 4814 days | 2% |
| brian_olsen | 10/10 | 4844 days | 2% |
| Lollies | 10/10 | 4844 days | 2% |
| Janm1 | 10/10 | 4844 days | 2% |
| Shaunr | 7/10 | 4875 days | 2% |
| Minpin | 10/10 | 4875 days | 2% |
| huggyfamily | 10/10 | 4906 days | 2% |
| imriewilson | 10/10 | 4906 days | 2% |
| Phil_and_Marion | 10/10 | 4936 days | 2% |
| DMM72 | 7/10 | 4997 days | 2% |
| annieG | 9/10 | 5057 days | 2% |
| sandyd | 10/10 | 5088 days | 2% |
| akglenny | 8/10 | 5088 days | 2% |
| KerenP | 9/10 | 5088 days | 2% |
| cmr0551 | 9/10 | 5088 days | 2% |
| Michael | 10/10 | 5119 days | 2% |
| Chippyroo | 10/10 | 5149 days | 2% |
| AndreaE | 10/10 | 5180 days | 2% |
| mincemeat | 9/10 | 5210 days | 2% |
| nicang | 10/10 | 5302 days | 2% |
| Jon_and_Family | 9/10 | 5363 days | 2% |
| Reiner | 10/10 | 5394 days | 2% |
| k1k1barb | 10/10 | 5422 days | 2% |
| rachelsloane | 10/10 | 5453 days | 2% |
| moriyah | 9/10 | 5453 days | 2% |
| zeppie | 10/10 | 5453 days | 2% |
| mandm | 10/10 | 5484 days | 2% |
| Mary | 9/10 | 5484 days | 2% |
| mkire | 10/10 | 5484 days | 2% |
| Leem | 9/10 | 5545 days | 2% |
| John Wekking | 9/10 | 5545 days | 2% |
| bshive_on_the_go | 10/10 | 5575 days | 2% |
| avolkov | 10/10 | 5637 days | 2% |
| seamew | 10/10 | 5637 days | 2% |
| unibar | 8/10 | 5637 days | 2% |
| SandieB | 7/10 | 5637 days | 2% |
| chrismuz | 10/10 | 5667 days | 2% |
| JBH68 | 9/10 | 5818 days | 2% |
| scullywag | 10/10 | 5818 days | 2% |
| Viola | 8/10 | 6135 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Omokoroa TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.07% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Omokoroa TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Omokoroa TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
Balancing Adjustment
1.03% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.