Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Avondale Motor Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Avondale Motor Park
Valid Reviews
47 Valid Reviews
The Avondale Motor Park experience has a total of 52 reviews. There are 47 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 47 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 7 |
|
15% |
| 9/10 | 6 |
|
13% |
| 8/10 | 7 |
|
15% |
| 7/10 | 5 |
|
11% |
| 6/10 | 3 |
|
6% |
| 5/10 | 3 |
|
6% |
| 4/10 | 1 |
|
2% |
| 3/10 | 2 |
|
4% |
| 2/10 | 3 |
|
6% |
| 1/10 | 10 |
|
21% |
58.30% Average
The raw data average (mean) for all the Avondale Motor Park valid reviews is 58.30% and is based on 47 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
9 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 47 valid reviews, the experience has 9 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 9 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 3 |
|
33% |
| 9/10 | 1 |
|
11% |
| 8/10 | 3 |
|
33% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
11% |
| 4/10 | 1 |
|
11% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.00% Average
The raw data average (mean) for all the Avondale Motor Park face-to-face reviews is 80.00% and is based on 9 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
27.50%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Andrea | 1/10 | 378 days | 100% |
| Sam | 1/10 | 561 days | 89% |
| Mere | 1/10 | 682 days | 80% |
| Pickles | 2/10 | 774 days | 80% |
| Neveragain! | 1/10 | 1047 days | 42% |
| Keith Swallow | 1/10 | 1139 days | 34% |
| Natalie | 1/10 | 1231 days | 26% |
| Paulo | 6/10 | 1262 days | 53% |
| Caleb | 1/10 | 1292 days | 22% |
| Calum Brash | 2/10 | 2296 days | 4% |
| Julie | 1/10 | 2388 days | 3% |
| Gee | 9/10 | 2539 days | 8% |
| Joseph | 7/10 | 2723 days | 7% |
| Brooke Cooper | 3/10 | 3044 days | 2% |
| Daryl Fletcher | 9/10 | 3102 days | 5% |
| Tina Schuller | 1/10 | 3118 days | 1% |
| Dan Taylor | 1/10 | 3131 days | 1% |
| Mathieu Mauer | 2/10 | 3131 days | 2% |
| Artemis | 7/10 | 3182 days | 4% |
| Andy Bond | 10/10 | 3212 days | 5% |
| Arslan Ahmad | 8/10 | 3220 days | 5% |
| Stuart Gange | 8/10 | 3292 days | 4% |
| Ivan Majid | 10/10 | 3346 days | 4% |
| Kay Shearer | 8/10 | 3372 days | 4% |
| Jeffrey Ross | 5/10 | 3383 days | 3% |
| Luke Young | 6/10 | 3398 days | 3% |
| Phillippa McLernon | 7/10 | 3581 days | 2% |
| Eric Anderson | 5/10 | 3652 days | 1% |
| Juliana G | 9/10 | 3676 days | 2% |
| Alan Field | 7/10 | 3695 days | 2% |
| Fabien Metro | 7/10 | 3769 days | 2% |
| Connor Skelly | 10/10 | 3905 days | 1% |
| Di Foxwell | 9/10 | 3930 days | 1% |
| Debiesse | 8/10 | 4659 days | 0% |
| Chris | 10/10 | 4730 days | 1% |
| KDS_Holiday | 6/10 | 4822 days | 1% |
| jenny | 9/10 | 4852 days | 1% |
| Frans Roebroek | 9/10 | 5047 days | 0% |
| hendrik king | 3/10 | 5127 days | 0% |
| jule | 8/10 | 5157 days | 1% |
| female40 | 10/10 | 5387 days | 0% |
| Barry Digby | 5/10 | 5389 days | 0% |
| Sophie & Joffrey | 8/10 | 5701 days | 0% |
| Ines Diana | 10/10 | 5794 days | 0% |
| Susann Koschmeider | 8/10 | 5861 days | 0% |
| Jean Paul Mesnage | 10/10 | 5867 days | 0% |
| AliB | 4/10 | 5909 days | -1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Avondale Motor Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.06% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Avondale Motor Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Avondale Motor Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.00% |
| 198 | -4.02% |
| 199 | -4.04% |
| 200 | -4.06% |
| 201 | -4.08% |
| 202 | -4.10% |
| 203 | -4.12% |
| … | … |
Balancing Adjustment
33.92% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
57%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.