Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Avondale Motor Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Avondale Motor Park
Valid Reviews
46 Valid Reviews
The Avondale Motor Park experience has a total of 49 reviews. There are 46 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 46 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 7 |
|
15% |
| 9/10 | 6 |
|
13% |
| 8/10 | 7 |
|
15% |
| 7/10 | 5 |
|
11% |
| 6/10 | 3 |
|
7% |
| 5/10 | 3 |
|
7% |
| 4/10 | 1 |
|
2% |
| 3/10 | 2 |
|
4% |
| 2/10 | 3 |
|
7% |
| 1/10 | 9 |
|
20% |
59.35% Average
The raw data average (mean) for all the Avondale Motor Park valid reviews is 59.35% and is based on 46 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
9 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 46 valid reviews, the experience has 9 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 9 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 3 |
|
33% |
| 9/10 | 1 |
|
11% |
| 8/10 | 3 |
|
33% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
11% |
| 4/10 | 1 |
|
11% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.00% Average
The raw data average (mean) for all the Avondale Motor Park face-to-face reviews is 80.00% and is based on 9 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
29.82%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Sam | 1/10 | 194 days | 85% |
| Mere | 1/10 | 315 days | 82% |
| Pickles | 2/10 | 407 days | 88% |
| Neveragain! | 1/10 | 680 days | 64% |
| Keith Swallow | 1/10 | 772 days | 57% |
| Natalie | 1/10 | 864 days | 50% |
| Paulo | 6/10 | 895 days | 100% |
| Caleb | 1/10 | 925 days | 44% |
| Calum Brash | 2/10 | 1929 days | 5% |
| Julie | 1/10 | 2021 days | 4% |
| Gee | 9/10 | 2172 days | 9% |
| Joseph | 7/10 | 2356 days | 8% |
| Brooke Cooper | 3/10 | 2677 days | 4% |
| Daryl Fletcher | 9/10 | 2735 days | 7% |
| Tina Schuller | 1/10 | 2751 days | 3% |
| Dan Taylor | 1/10 | 2764 days | 3% |
| Mathieu Mauer | 2/10 | 2764 days | 3% |
| Artemis | 7/10 | 2815 days | 6% |
| Andy Bond | 10/10 | 2845 days | 6% |
| Arslan Ahmad | 8/10 | 2853 days | 6% |
| Stuart Gange | 8/10 | 2925 days | 6% |
| Ivan Majid | 10/10 | 2979 days | 6% |
| Kay Shearer | 8/10 | 3005 days | 6% |
| Jeffrey Ross | 5/10 | 3016 days | 4% |
| Luke Young | 6/10 | 3031 days | 5% |
| Phillippa McLernon | 7/10 | 3214 days | 4% |
| Eric Anderson | 5/10 | 3285 days | 3% |
| Juliana G | 9/10 | 3309 days | 4% |
| Alan Field | 7/10 | 3329 days | 4% |
| Fabien Metro | 7/10 | 3402 days | 4% |
| Connor Skelly | 10/10 | 3538 days | 3% |
| Di Foxwell | 9/10 | 3563 days | 3% |
| Debiesse | 8/10 | 4292 days | 0% |
| Chris | 10/10 | 4363 days | 0% |
| KDS_Holiday | 6/10 | 4455 days | 2% |
| jenny | 9/10 | 4485 days | 2% |
| Frans Roebroek | 9/10 | 4680 days | 1% |
| hendrik king | 3/10 | 4760 days | 1% |
| jule | 8/10 | 4790 days | 2% |
| female40 | 10/10 | 5020 days | 1% |
| Barry Digby | 5/10 | 5022 days | 1% |
| Sophie & Joffrey | 8/10 | 5334 days | 1% |
| Ines Diana | 10/10 | 5427 days | 1% |
| Susann Koschmeider | 8/10 | 5494 days | 1% |
| Jean Paul Mesnage | 10/10 | 5500 days | 1% |
| AliB | 4/10 | 5542 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Avondale Motor Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.68% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Avondale Motor Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Avondale Motor Park experience has been adjusted for 181 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 178 | -3.62% |
| 179 | -3.64% |
| 180 | -3.66% |
| 181 | -3.68% |
| 182 | -3.70% |
| 183 | -3.72% |
| 184 | -3.74% |
| … | … |
Balancing Adjustment
33.68% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
60%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.