Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Muriwai Beach Campground.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Muriwai Beach Campground

Valid Reviews

79 Valid Reviews

The Muriwai Beach Campground experience has a total of 80 reviews. There are 79 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 79 valid reviews:

Rating Count Percentage
10/10 29
37%
9/10 24
30%
8/10 16
20%
7/10 5
6%
6/10 3
4%
5/10 0
0%
4/10 1
1%
3/10 1
1%
2/10 0
0%
1/10 0
0%

87.85% Average

The raw data average (mean) for all the Muriwai Beach Campground valid reviews is 87.85% and is based on 79 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

9 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 79 valid reviews, the experience has 9 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 9 face-to-face reviews:

Rating Count Percentage
10/10 0
0%
9/10 5
56%
8/10 2
22%
7/10 1
11%
6/10 1
11%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

82.22% Average

The raw data average (mean) for all the Muriwai Beach Campground face-to-face reviews is 82.22% and is based on 9 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

93.74%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Mike Fricker 9/10 141 days 100%
Mark 9/10 202 days 99%
Tommi 10/10 202 days 100%
Michaela 10/10 293 days 97%
Steffi 8/10 323 days 94%
Andy T 9/10 476 days 88%
Martin 10/10 507 days 87%
Fletch 9/10 627 days 78%
Willow 10/10 658 days 77%
Barry Soap 10/10 688 days 74%
Rosie 10/10 688 days 74%
Frauke 9/10 719 days 71%
Cath 10/10 841 days 61%
Greg 10/10 1053 days 39%
Kirsty B 10/10 1357 days 17%
Jay 10/10 1388 days 16%
Antonia Vai 10/10 1449 days 13%
Robo 8/10 1510 days 10%
Stefan Hohmann 9/10 1663 days 6%
Just a guy 9/10 1692 days 5%
Tom 8/10 1723 days 5%
Richard & Chris, UK 10/10 1723 days 5%
N&A 8/10 1723 days 5%
Gerome 9/10 1754 days 5%
Javier Williams 8/10 1754 days 4%
Adam 8/10 1754 days 4%
Phil 10/10 1845 days 4%
Lisa Kempf 8/10 1907 days 4%
Beth 8/10 1998 days 4%
Michael 9/10 1998 days 4%
Dan 10/10 1998 days 4%
Mercedes 10/10 2029 days 4%
Alena 10/10 2029 days 4%
Wendy Munro 8/10 2057 days 4%
Jen Doherty 9/10 2057 days 4%
Michael S 6/10 2057 days 3%
Paul Smith 8/10 2088 days 4%
Sabine 10/10 2088 days 4%
Elke fuenfstueck 9/10 2119 days 4%
HoneymoonTraveller 10/10 2119 days 4%
Carolyn Templeton 10/10 2149 days 4%
Steffi 7/10 2149 days 3%
Brett 10/10 2149 days 4%
Julia Nash 9/10 2178 days 2%
Sharon 8/10 2210 days 3%
Teaghan 10/10 2302 days 3%
C J B 8/10 2302 days 3%
Peter 10/10 2333 days 3%
Charlie P 10/10 2363 days 3%
Susan B 9/10 2363 days 3%
Michael Stützle 9/10 2363 days 3%
Terrah2o 10/10 2363 days 3%
Katharina Pisarew 10/10 2411 days 3%
Ewan Evans 10/10 2486 days 3%
Niels and Jose 9/10 2494 days 3%
Philip Harper 9/10 2510 days 3%
Nathan Lal 9/10 2626 days 3%
Valeska Lauer 10/10 2730 days 2%
Cheryll Beatty 10/10 2818 days 2%
Warwick Peterson 8/10 3063 days 2%
Volker Stroenisch 9/10 3096 days 2%
Michel Karoly 3/10 3149 days 0%
Julia Summa 9/10 3190 days 2%
Eric Anderson 9/10 3201 days 1%
Oliver S. 4/10 3518 days 0%
Maren 6/10 3583 days 0%
Oliver Powles 8/10 3588 days 0%
Atilio 8/10 3610 days 1%
Daniel Jarrett 7/10 3671 days 0%
Mike Fricker 7/10 3794 days 0%
Family Trip 6/10 3855 days 0%
Lopez Anandine 7/10 3872 days 0%
John Treasure 7/10 3914 days 0%
Nikki Bentley 9/10 4600 days 0%
Franzi & Tobi 9/10 4931 days 0%
Trevor Gibbins 8/10 4967 days 0%
Lukis Haertel 9/10 4976 days 0%
Puravida 10/10 5041 days 0%
Johan 9/10 5326 days 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Muriwai Beach Campground experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-1.71% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 75 days. However the Muriwai Beach Campground experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Muriwai Beach Campground experience has been adjusted for 113 days. Adjustments are according to the following table.

Days Adjustment
110 -1.67%
111 -1.68%
112 -1.70%
113 -1.71%
114 -1.73%
115 -1.74%
116 -1.76%

Balancing Adjustment

0.74% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

93%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.