Ranking Score Explained

Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Muriwai Beach Campground.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Muriwai Beach Campground

Valid Reviews

80 Valid Reviews

The Muriwai Beach Campground experience has a total of 81 reviews. There are 80 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 80 valid reviews:

Rating Count Percentage
10/10 29
36%
9/10 25
31%
8/10 16
20%
7/10 5
6%
6/10 3
4%
5/10 0
0%
4/10 1
1%
3/10 1
1%
2/10 0
0%
1/10 0
0%

87.88% Average

The raw data average (mean) for all the Muriwai Beach Campground valid reviews is 87.88% and is based on 80 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

9 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 80 valid reviews, the experience has 9 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 9 face-to-face reviews:

Rating Count Percentage
10/10 0
0%
9/10 5
56%
8/10 2
22%
7/10 1
11%
6/10 1
11%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

82.22% Average

The raw data average (mean) for all the Muriwai Beach Campground face-to-face reviews is 82.22% and is based on 9 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

93.37%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Nadia 9/10 79 days 100%
Mike Fricker 9/10 232 days 97%
Mark 9/10 293 days 95%
Tommi 10/10 293 days 96%
Michaela 10/10 384 days 93%
Steffi 8/10 414 days 90%
Andy T 9/10 567 days 82%
Martin 10/10 598 days 81%
Fletch 9/10 718 days 71%
Willow 10/10 749 days 69%
Barry Soap 10/10 779 days 66%
Rosie 10/10 779 days 66%
Frauke 9/10 810 days 63%
Cath 10/10 932 days 51%
Greg 10/10 1144 days 31%
Kirsty B 10/10 1448 days 13%
Jay 10/10 1479 days 11%
Antonia Vai 10/10 1540 days 9%
Robo 8/10 1601 days 7%
Stefan Hohmann 9/10 1754 days 5%
Just a guy 9/10 1783 days 4%
Tom 8/10 1814 days 4%
Richard & Chris, UK 10/10 1814 days 4%
N&A 8/10 1814 days 4%
Gerome 9/10 1845 days 4%
Javier Williams 8/10 1845 days 4%
Adam 8/10 1845 days 4%
Phil 10/10 1936 days 4%
Lisa Kempf 8/10 1998 days 4%
Beth 8/10 2089 days 4%
Michael 9/10 2089 days 4%
Dan 10/10 2089 days 4%
Mercedes 10/10 2120 days 4%
Alena 10/10 2120 days 4%
Wendy Munro 8/10 2148 days 4%
Jen Doherty 9/10 2148 days 4%
Michael S 6/10 2148 days 3%
Paul Smith 8/10 2179 days 4%
Sabine 10/10 2179 days 4%
Elke fuenfstueck 9/10 2210 days 4%
HoneymoonTraveller 10/10 2210 days 4%
Carolyn Templeton 10/10 2239 days 4%
Steffi 7/10 2240 days 3%
Brett 10/10 2240 days 4%
Julia Nash 9/10 2269 days 2%
Sharon 8/10 2301 days 3%
Teaghan 10/10 2393 days 3%
C J B 8/10 2393 days 3%
Peter 10/10 2424 days 3%
Charlie P 10/10 2454 days 3%
Susan B 9/10 2454 days 3%
Michael Stützle 9/10 2454 days 3%
Terrah2o 10/10 2454 days 3%
Katharina Pisarew 10/10 2502 days 3%
Ewan Evans 10/10 2577 days 3%
Niels and Jose 9/10 2585 days 3%
Philip Harper 9/10 2601 days 3%
Nathan Lal 9/10 2717 days 3%
Valeska Lauer 10/10 2821 days 2%
Cheryll Beatty 10/10 2908 days 2%
Warwick Peterson 8/10 3154 days 2%
Volker Stroenisch 9/10 3187 days 2%
Michel Karoly 3/10 3240 days 1%
Julia Summa 9/10 3281 days 1%
Eric Anderson 9/10 3292 days 1%
Oliver S. 4/10 3608 days 0%
Maren 6/10 3674 days 0%
Oliver Powles 8/10 3679 days 0%
Atilio 8/10 3700 days 1%
Daniel Jarrett 7/10 3761 days 0%
Mike Fricker 7/10 3885 days 0%
Family Trip 6/10 3946 days 0%
Lopez Anandine 7/10 3963 days 0%
John Treasure 7/10 4005 days 0%
Nikki Bentley 9/10 4691 days 0%
Franzi & Tobi 9/10 5022 days 0%
Trevor Gibbins 8/10 5058 days 0%
Lukis Haertel 9/10 5067 days 0%
Puravida 10/10 5132 days 0%
Johan 9/10 5417 days 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Muriwai Beach Campground experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.97% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 41 days. However the Muriwai Beach Campground experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Muriwai Beach Campground experience has been adjusted for 48 days. Adjustments are according to the following table.

Days Adjustment
45 -0.91%
46 -0.93%
47 -0.95%
48 -0.97%
49 -0.99%
50 -1.01%
51 -1.03%

Balancing Adjustment

0.70% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

93%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.