Cathedral Cove Sea Kayaking

Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Cathedral Cove Sea Kayaking.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick

Rankers Owner

Valid Reviews

118 Valid Reviews

The Cathedral Cove Sea Kayaking experience has a total of 118 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 118 valid reviews:

Rating	Count
10/10	63	53%
9/10	34	29%
8/10	13	11%
7/10	7	6%
6/10	0	0%
5/10	1	1%
4/10	0	0%
3/10	0	0%
2/10	0	0%
1/10	0	0%

92.71% Average

The raw data average (mean) for all the Cathedral Cove Sea Kayaking valid reviews is 92.71% and is based on 118 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

65 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 118 valid reviews, the experience has 65 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 65 face-to-face reviews:

Rating	Count
10/10	18	28%
9/10	28	43%
8/10	12	18%
7/10	7	11%
6/10	0	0%
5/10	0	0%
4/10	0	0%
3/10	0	0%
2/10	0	0%
1/10	0	0%

88.77% Average

The raw data average (mean) for all the Cathedral Cove Sea Kayaking face-to-face reviews is 88.77% and is based on 65 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

92.79%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer	Rating	Age	Relative Weight
Robert Klub	9/10	3347 days	100%
Robin Lakner	7/10	3353 days	91%
Paula Bauer	10/10	3363 days	99%
Thomas Werner	9/10	3383 days	95%
Devan Sheppard	10/10	3788 days	44%
Jan Legein	9/10	4043 days	10%
Greg Fischer	9/10	4123 days	0%
Alice Berg	10/10	4424 days	33%
1246km	10/10	4490 days	33%
rachelg	9/10	4521 days	33%
Jenben	10/10	4551 days	33%
Goosey74	9/10	4765 days	33%
Stephan Wolter	10/10	4810 days	33%
Hans Oudenbroek	9/10	4810 days	33%
Paul Weidenfeld	9/10	4812 days	33%
Adam Critchley	9/10	4822 days	33%
MarkW	9/10	4856 days	33%
Rebeccaj	10/10	4887 days	33%
Steve & Maggie	10/10	4888 days	33%
Mark de Boer	7/10	4907 days	29%
Sonny955	10/10	4917 days	33%
KatyK	10/10	4917 days	33%
jokatallen	10/10	4917 days	33%
lewylaw	10/10	4917 days	33%
chriswellie	10/10	4917 days	33%
Barry	10/10	4978 days	33%
Jennifer Holloway	9/10	5136 days	33%
Noah Stegmann	9/10	5142 days	33%
Kevin Wong	8/10	5144 days	32%
Boehmer	9/10	5146 days	33%
Marian	9/10	5148 days	33%
Michael Messuie	9/10	5152 days	33%
Dirk Van Den Berg	8/10	5156 days	32%
Faye Cox	10/10	5160 days	33%
winglen	10/10	5162 days	33%
Christiane	10/10	5162 days	33%
Janine Diehl	8/10	5167 days	32%
Jansen	9/10	5177 days	33%
Nadja	9/10	5177 days	33%
Hannah Watts	8/10	5177 days	32%
Jayne	9/10	5177 days	33%
Matthew	9/10	5178 days	33%
Trevor Gibbins	9/10	5178 days	33%
Joanne Byrne	9/10	5179 days	33%
David	9/10	5180 days	33%
Henrik Petersen	9/10	5183 days	33%
Claire Bulmer	8/10	5185 days	32%
DNP504	10/10	5252 days	33%
Laura_Gill	10/10	5252 days	33%
alku83	10/10	5282 days	33%
Shar	10/10	5313 days	33%
David	10/10	5460 days	33%
Peter Schmidt	8/10	5527 days	32%
Brian Elmes	9/10	5550 days	33%
julia depis	10/10	5555 days	33%
travelingnz	5/10	5555 days	18%
Dmitry Piven	10/10	5586 days	33%
victoriaophield	10/10	5586 days	33%
Kerstin	10/10	5586 days	33%
Rose	10/10	5586 days	33%
yaz	10/10	5586 days	33%
ingeh	10/10	5617 days	33%
Hanne Wichmann	10/10	5621 days	33%
Lesley Nixon	7/10	5627 days	29%
Roeder Grit	9/10	5628 days	33%
Helen Edwards-Davis	10/10	5647 days	33%
rincoln	10/10	5647 days	33%
hilary hale	9/10	5678 days	33%
Eilahtan4	10/10	5678 days	33%
Jeffrey C	10/10	5800 days	33%
T C	10/10	5800 days	33%
Taryn, Charlotte & Steve	10/10	5800 days	33%
Neal	10/10	5864 days	33%
mariea	10/10	5872 days	33%
DerrynL	10/10	5881 days	33%
Kate	7/10	5884 days	29%
Elizabeth	9/10	5884 days	33%
Ian Rogers	10/10	5886 days	33%
watchers_nz	10/10	5891 days	33%
Kim	10/10	5892 days	33%
Rob_and_Iris	10/10	5892 days	33%
Chris	10/10	5895 days	33%
Carmel	8/10	5901 days	32%
Laura Muser	10/10	5919 days	33%
Kat	10/10	5920 days	33%
Lauren_D	9/10	5920 days	33%
Dave Brooks	9/10	5931 days	33%
Wilbur	10/10	5939 days	33%
Freddy	10/10	5945 days	33%
Nick & Jess	10/10	5948 days	33%
Ray	10/10	5951 days	33%
Craig Wright	10/10	5951 days	33%
sarank	10/10	5964 days	33%
Spyfox	10/10	5967 days	33%
Paula	10/10	6019 days	33%
maria d	10/10	6103 days	33%
Daniala	8/10	6128 days	32%
Meike Biel	8/10	6211 days	32%
Julie	8/10	6270 days	32%
Emma & Rob	7/10	6274 days	29%
Matt Walker	9/10	6275 days	33%
melissa1	10/10	6284 days	33%
purplekat99	10/10	6317 days	33%
Sabine	10/10	6573 days	33%
Elaine	10/10	6582 days	33%
Gwen	8/10	6585 days	32%
Johnny	8/10	6589 days	32%
SueLinsk	9/10	6591 days	33%
James	8/10	6591 days	32%
AnnaOwen	9/10	6616 days	33%
Andrew	7/10	6617 days	29%
Katherine	10/10	6617 days	33%
JonathanBayle	10/10	6617 days	33%
Reggie	7/10	6627 days	29%
Moritz	10/10	6658 days	33%
Klaus	9/10	6658 days	33%
Sarah	10/10	6659 days	33%
Michael	9/10	6659 days	33%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Cathedral Cove Sea Kayaking experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-3.40% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 67 days. However the Cathedral Cove Sea Kayaking experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Cathedral Cove Sea Kayaking experience has been adjusted for 200 days. Adjustments are according to the following table.

Days	Adjustment
…	…
197	-3.35%
198	-3.37%
199	-3.38%
200	-3.40%
201	-3.42%
202	-3.43%
203	-3.45%
…	…

Balancing Adjustment

1.09% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

90%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.