Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tane Mahuta Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
84 Valid Reviews
The Tane Mahuta Walk experience has a total of 84 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 84 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
29% |
| 9/10 | 19 |
|
23% |
| 8/10 | 29 |
|
35% |
| 7/10 | 8 |
|
10% |
| 6/10 | 4 |
|
5% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.07% Average
The raw data average (mean) for all the Tane Mahuta Walk valid reviews is 86.07% and is based on 84 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
76 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 84 valid reviews, the experience has 76 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 76 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 19 |
|
25% |
| 9/10 | 18 |
|
24% |
| 8/10 | 28 |
|
37% |
| 7/10 | 8 |
|
11% |
| 6/10 | 3 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.53% Average
The raw data average (mean) for all the Tane Mahuta Walk face-to-face reviews is 85.53% and is based on 76 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
86.96%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Backpack On Fire | 10/10 | 2177 days | 100% |
| Stefano Clerici | 10/10 | 2725 days | 75% |
| Lucile | 9/10 | 3216 days | 52% |
| Simon Hall | 8/10 | 3249 days | 50% |
| Mario Schaeffer | 9/10 | 3251 days | 50% |
| Erna Muller | 8/10 | 3257 days | 49% |
| Kristina Nunoz | 8/10 | 3261 days | 49% |
| Wendy Steer | 9/10 | 3298 days | 48% |
| Hannes | 7/10 | 3553 days | 34% |
| Sylvie Smets | 8/10 | 3554 days | 36% |
| Jamie Serieux | 8/10 | 3561 days | 36% |
| Luala F | 8/10 | 3565 days | 35% |
| Birthe | 8/10 | 3569 days | 35% |
| Michael Regensburger | 7/10 | 3576 days | 33% |
| Paul and Astrid | 10/10 | 3590 days | 35% |
| Maddalena Buffoni | 10/10 | 3597 days | 35% |
| Tina Rust | 10/10 | 3597 days | 35% |
| Fabian | 6/10 | 3602 days | 29% |
| Josef Biller | 10/10 | 3602 days | 34% |
| Stella and Merle | 8/10 | 3614 days | 33% |
| Christine Schtenker | 8/10 | 3614 days | 33% |
| Jonathan Gourmel | 10/10 | 3616 days | 34% |
| Mikkel Pallesen | 6/10 | 3618 days | 29% |
| Petru | 8/10 | 3619 days | 33% |
| Tom Theuer | 10/10 | 3627 days | 33% |
| Paul McDermott | 10/10 | 3671 days | 31% |
| Celia Nowak | 9/10 | 3977 days | 17% |
| Ives van der Sluijs | 8/10 | 3991 days | 16% |
| Mattias | 7/10 | 4280 days | 3% |
| Christina | 7/10 | 4291 days | 2% |
| Fenna Newmann | 8/10 | 4316 days | 1% |
| Sara Berton | 10/10 | 4318 days | 1% |
| Maxime Ripoche | 10/10 | 4318 days | 1% |
| Ruth Watkin | 7/10 | 4333 days | 1% |
| Dan Lawson | 10/10 | 4349 days | 0% |
| Jeremy | 10/10 | 4399 days | 22% |
| Loesje | 6/10 | 4733 days | 19% |
| Ingrid | 9/10 | 4746 days | 22% |
| Stephan Olivier | 10/10 | 4768 days | 22% |
| Stephan Olivier | 10/10 | 4768 days | 22% |
| Reinhard Stahl | 8/10 | 4769 days | 22% |
| Reinhard Stahl | 8/10 | 4769 days | 22% |
| Verest | 9/10 | 4780 days | 22% |
| Jaqi_Gary | 9/10 | 4794 days | 22% |
| KDS_Holiday | 10/10 | 4825 days | 22% |
| Keegan Jansen | 8/10 | 5034 days | 22% |
| Mike Breele | 9/10 | 5039 days | 22% |
| Denise & Maciej Holzer | 8/10 | 5043 days | 22% |
| Anglea de Smit | 8/10 | 5050 days | 22% |
| Hazel & Alan Damerell | 10/10 | 5050 days | 22% |
| Frans | 9/10 | 5051 days | 22% |
| Marjolein Hartsuiker | 10/10 | 5054 days | 22% |
| Fleur & Nils | 8/10 | 5061 days | 22% |
| Anika | 8/10 | 5067 days | 22% |
| Janet | 8/10 | 5068 days | 22% |
| bosha22 | 10/10 | 5099 days | 22% |
| Andreas & Sonja | 9/10 | 5146 days | 22% |
| Derek | 10/10 | 5385 days | 22% |
| De Groot | 9/10 | 5389 days | 22% |
| Henrick Lund | 10/10 | 5392 days | 22% |
| Kari Tervo | 9/10 | 5397 days | 22% |
| Monica | 10/10 | 5401 days | 22% |
| Jan Vlasblom | 8/10 | 5413 days | 22% |
| Faucon | 7/10 | 5420 days | 20% |
| Derek Dean | 9/10 | 5425 days | 22% |
| Jarob Brezigar | 8/10 | 5426 days | 22% |
| ersinger | 7/10 | 5739 days | 20% |
| Alan & Lorna | 8/10 | 5763 days | 22% |
| Gerhard Kronen | 8/10 | 5767 days | 22% |
| jongejan | 9/10 | 5776 days | 22% |
| Josy | 10/10 | 5790 days | 22% |
| Ake Erlandsson | 9/10 | 5794 days | 22% |
| Matthias & Johannes | 8/10 | 5796 days | 22% |
| balthes | 9/10 | 5843 days | 22% |
| biene | 10/10 | 5844 days | 22% |
| braunweiler | 8/10 | 5849 days | 22% |
| nadinef | 8/10 | 5852 days | 22% |
| andres | 9/10 | 5852 days | 22% |
| Anne Ford | 7/10 | 5862 days | 20% |
| Artur D | 8/10 | 5862 days | 22% |
| Andrew Lonsdale | 6/10 | 6088 days | 19% |
| neeltjec | 9/10 | 6104 days | 22% |
| LaurensD | 9/10 | 6104 days | 22% |
| LuukKarin | 8/10 | 6106 days | 22% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Tane Mahuta Walk does not meet the criteria for any of these adjustments to apply.
1.46% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.