Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Tane Mahuta Walk.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Tane Mahuta Walk

Valid Reviews

84 Valid Reviews

The Tane Mahuta Walk experience has a total of 84 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 84 valid reviews:

Rating Count Percentage
10/10 24
29%
9/10 19
23%
8/10 29
35%
7/10 8
10%
6/10 4
5%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.07% Average

The raw data average (mean) for all the Tane Mahuta Walk valid reviews is 86.07% and is based on 84 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

76 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 84 valid reviews, the experience has 76 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 76 face-to-face reviews:

Rating Count Percentage
10/10 19
25%
9/10 18
24%
8/10 28
37%
7/10 8
11%
6/10 3
4%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

85.53% Average

The raw data average (mean) for all the Tane Mahuta Walk face-to-face reviews is 85.53% and is based on 76 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

86.96%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Backpack On Fire 10/10 2177 days 100%
Stefano Clerici 10/10 2725 days 75%
Lucile 9/10 3216 days 52%
Simon Hall 8/10 3249 days 50%
Mario Schaeffer 9/10 3251 days 50%
Erna Muller 8/10 3257 days 49%
Kristina Nunoz 8/10 3261 days 49%
Wendy Steer 9/10 3298 days 48%
Hannes 7/10 3553 days 34%
Sylvie Smets 8/10 3554 days 36%
Jamie Serieux 8/10 3561 days 36%
Luala F 8/10 3565 days 35%
Birthe 8/10 3569 days 35%
Michael Regensburger 7/10 3576 days 33%
Paul and Astrid 10/10 3590 days 35%
Maddalena Buffoni 10/10 3597 days 35%
Tina Rust 10/10 3597 days 35%
Fabian 6/10 3602 days 29%
Josef Biller 10/10 3602 days 34%
Stella and Merle 8/10 3614 days 33%
Christine Schtenker 8/10 3614 days 33%
Jonathan Gourmel 10/10 3616 days 34%
Mikkel Pallesen 6/10 3618 days 29%
Petru 8/10 3619 days 33%
Tom Theuer 10/10 3627 days 33%
Paul McDermott 10/10 3671 days 31%
Celia Nowak 9/10 3977 days 17%
Ives van der Sluijs 8/10 3991 days 16%
Mattias 7/10 4280 days 3%
Christina 7/10 4291 days 2%
Fenna Newmann 8/10 4316 days 1%
Sara Berton 10/10 4318 days 1%
Maxime Ripoche 10/10 4318 days 1%
Ruth Watkin 7/10 4333 days 1%
Dan Lawson 10/10 4349 days 0%
Jeremy 10/10 4399 days 22%
Loesje 6/10 4733 days 19%
Ingrid 9/10 4746 days 22%
Stephan Olivier 10/10 4768 days 22%
Stephan Olivier 10/10 4768 days 22%
Reinhard Stahl 8/10 4769 days 22%
Reinhard Stahl 8/10 4769 days 22%
Verest 9/10 4780 days 22%
Jaqi_Gary 9/10 4794 days 22%
KDS_Holiday 10/10 4825 days 22%
Keegan Jansen 8/10 5034 days 22%
Mike Breele 9/10 5039 days 22%
Denise & Maciej Holzer 8/10 5043 days 22%
Anglea de Smit 8/10 5050 days 22%
Hazel & Alan Damerell 10/10 5050 days 22%
Frans 9/10 5051 days 22%
Marjolein Hartsuiker 10/10 5054 days 22%
Fleur & Nils 8/10 5061 days 22%
Anika 8/10 5067 days 22%
Janet 8/10 5068 days 22%
bosha22 10/10 5099 days 22%
Andreas & Sonja 9/10 5146 days 22%
Derek 10/10 5385 days 22%
De Groot 9/10 5389 days 22%
Henrick Lund 10/10 5392 days 22%
Kari Tervo 9/10 5397 days 22%
Monica 10/10 5401 days 22%
Jan Vlasblom 8/10 5413 days 22%
Faucon 7/10 5420 days 20%
Derek Dean 9/10 5425 days 22%
Jarob Brezigar 8/10 5426 days 22%
ersinger 7/10 5739 days 20%
Alan & Lorna 8/10 5763 days 22%
Gerhard Kronen 8/10 5767 days 22%
jongejan 9/10 5776 days 22%
Josy 10/10 5790 days 22%
Ake Erlandsson 9/10 5794 days 22%
Matthias & Johannes 8/10 5796 days 22%
balthes 9/10 5843 days 22%
biene 10/10 5844 days 22%
braunweiler 8/10 5849 days 22%
nadinef 8/10 5852 days 22%
andres 9/10 5852 days 22%
Anne Ford 7/10 5862 days 20%
Artur D 8/10 5862 days 22%
Andrew Lonsdale 6/10 6088 days 19%
neeltjec 9/10 6104 days 22%
LaurensD 9/10 6104 days 22%
LuukKarin 8/10 6106 days 22%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Tane Mahuta Walk does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.46% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

88%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.