Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tane Mahuta Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Tane Mahuta Walk
Valid Reviews
84 Valid Reviews
The Tane Mahuta Walk experience has a total of 84 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 84 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
29% |
| 9/10 | 19 |
|
23% |
| 8/10 | 29 |
|
35% |
| 7/10 | 8 |
|
10% |
| 6/10 | 4 |
|
5% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.07% Average
The raw data average (mean) for all the Tane Mahuta Walk valid reviews is 86.07% and is based on 84 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
76 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 84 valid reviews, the experience has 76 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 76 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 19 |
|
25% |
| 9/10 | 18 |
|
24% |
| 8/10 | 28 |
|
37% |
| 7/10 | 8 |
|
11% |
| 6/10 | 3 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.53% Average
The raw data average (mean) for all the Tane Mahuta Walk face-to-face reviews is 85.53% and is based on 76 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
86.96%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Backpack On Fire | 10/10 | 2174 days | 100% |
| Stefano Clerici | 10/10 | 2722 days | 75% |
| Lucile | 9/10 | 3213 days | 52% |
| Simon Hall | 8/10 | 3246 days | 50% |
| Mario Schaeffer | 9/10 | 3248 days | 50% |
| Erna Muller | 8/10 | 3254 days | 49% |
| Kristina Nunoz | 8/10 | 3258 days | 49% |
| Wendy Steer | 9/10 | 3295 days | 48% |
| Hannes | 7/10 | 3550 days | 34% |
| Sylvie Smets | 8/10 | 3551 days | 36% |
| Jamie Serieux | 8/10 | 3558 days | 36% |
| Luala F | 8/10 | 3562 days | 35% |
| Birthe | 8/10 | 3566 days | 35% |
| Michael Regensburger | 7/10 | 3573 days | 33% |
| Paul and Astrid | 10/10 | 3587 days | 35% |
| Maddalena Buffoni | 10/10 | 3594 days | 35% |
| Tina Rust | 10/10 | 3594 days | 35% |
| Fabian | 6/10 | 3599 days | 29% |
| Josef Biller | 10/10 | 3599 days | 34% |
| Stella and Merle | 8/10 | 3611 days | 33% |
| Christine Schtenker | 8/10 | 3611 days | 33% |
| Jonathan Gourmel | 10/10 | 3613 days | 34% |
| Mikkel Pallesen | 6/10 | 3615 days | 29% |
| Petru | 8/10 | 3616 days | 33% |
| Tom Theuer | 10/10 | 3624 days | 33% |
| Paul McDermott | 10/10 | 3668 days | 31% |
| Celia Nowak | 9/10 | 3974 days | 17% |
| Ives van der Sluijs | 8/10 | 3988 days | 16% |
| Mattias | 7/10 | 4277 days | 3% |
| Christina | 7/10 | 4288 days | 2% |
| Fenna Newmann | 8/10 | 4313 days | 1% |
| Sara Berton | 10/10 | 4315 days | 1% |
| Maxime Ripoche | 10/10 | 4315 days | 1% |
| Ruth Watkin | 7/10 | 4330 days | 1% |
| Dan Lawson | 10/10 | 4346 days | 0% |
| Jeremy | 10/10 | 4396 days | 22% |
| Loesje | 6/10 | 4730 days | 19% |
| Ingrid | 9/10 | 4743 days | 22% |
| Stephan Olivier | 10/10 | 4765 days | 22% |
| Stephan Olivier | 10/10 | 4765 days | 22% |
| Reinhard Stahl | 8/10 | 4766 days | 21% |
| Reinhard Stahl | 8/10 | 4766 days | 21% |
| Verest | 9/10 | 4777 days | 22% |
| Jaqi_Gary | 9/10 | 4791 days | 22% |
| KDS_Holiday | 10/10 | 4822 days | 22% |
| Keegan Jansen | 8/10 | 5031 days | 21% |
| Mike Breele | 9/10 | 5036 days | 22% |
| Denise & Maciej Holzer | 8/10 | 5040 days | 21% |
| Anglea de Smit | 8/10 | 5047 days | 21% |
| Hazel & Alan Damerell | 10/10 | 5047 days | 22% |
| Frans | 9/10 | 5048 days | 22% |
| Marjolein Hartsuiker | 10/10 | 5051 days | 22% |
| Fleur & Nils | 8/10 | 5058 days | 21% |
| Anika | 8/10 | 5064 days | 21% |
| Janet | 8/10 | 5065 days | 21% |
| bosha22 | 10/10 | 5096 days | 22% |
| Andreas & Sonja | 9/10 | 5143 days | 22% |
| Derek | 10/10 | 5382 days | 22% |
| De Groot | 9/10 | 5386 days | 22% |
| Henrick Lund | 10/10 | 5389 days | 22% |
| Kari Tervo | 9/10 | 5394 days | 22% |
| Monica | 10/10 | 5398 days | 22% |
| Jan Vlasblom | 8/10 | 5410 days | 21% |
| Faucon | 7/10 | 5417 days | 20% |
| Derek Dean | 9/10 | 5422 days | 22% |
| Jarob Brezigar | 8/10 | 5423 days | 21% |
| ersinger | 7/10 | 5736 days | 20% |
| Alan & Lorna | 8/10 | 5760 days | 21% |
| Gerhard Kronen | 8/10 | 5764 days | 21% |
| jongejan | 9/10 | 5773 days | 22% |
| Josy | 10/10 | 5787 days | 22% |
| Ake Erlandsson | 9/10 | 5791 days | 22% |
| Matthias & Johannes | 8/10 | 5793 days | 21% |
| balthes | 9/10 | 5840 days | 22% |
| biene | 10/10 | 5841 days | 22% |
| braunweiler | 8/10 | 5846 days | 21% |
| nadinef | 8/10 | 5849 days | 21% |
| andres | 9/10 | 5849 days | 22% |
| Anne Ford | 7/10 | 5859 days | 20% |
| Artur D | 8/10 | 5859 days | 21% |
| Andrew Lonsdale | 6/10 | 6085 days | 19% |
| neeltjec | 9/10 | 6101 days | 22% |
| LaurensD | 9/10 | 6101 days | 22% |
| LuukKarin | 8/10 | 6103 days | 21% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Tane Mahuta Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.46% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.