G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Ahipara Top 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Ahipara Top 10 Holiday Park
Valid Reviews
101 Valid Reviews
The Ahipara Top 10 Holiday Park experience has a total of 105 reviews. There are 101 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 101 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 50 |
|
50% |
| 9/10 | 30 |
|
30% |
| 8/10 | 13 |
|
13% |
| 7/10 | 5 |
|
5% |
| 6/10 | 1 |
|
1% |
| 5/10 | 2 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.58% Average
The raw data average (mean) for all the Ahipara Top 10 Holiday Park valid reviews is 91.58% and is based on 101 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
13 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 101 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 13 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
15% |
| 9/10 | 7 |
|
54% |
| 8/10 | 4 |
|
31% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.46% Average
The raw data average (mean) for all the Ahipara Top 10 Holiday Park face-to-face reviews is 88.46% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
94.19%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Debbie | 9/10 | 280 days | 100% |
| Marilyn Miller | 10/10 | 308 days | 100% |
| Stefan Lee | 9/10 | 492 days | 90% |
| Stu | 10/10 | 523 days | 89% |
| Morgane | 9/10 | 553 days | 86% |
| Roger Clark | 9/10 | 674 days | 78% |
| Kurt | 10/10 | 980 days | 48% |
| Roger Heckly | 10/10 | 1011 days | 45% |
| Anne Hiske | 10/10 | 1039 days | 43% |
| Kellie | 9/10 | 1192 days | 29% |
| Dan | 10/10 | 1284 days | 23% |
| Jo Pullar | 10/10 | 1376 days | 17% |
| Amy | 9/10 | 1435 days | 14% |
| Tyler | 7/10 | 1466 days | 12% |
| Peri | 10/10 | 1710 days | 6% |
| Tayler | 8/10 | 1741 days | 6% |
| Richard ChCh NZ | 7/10 | 1769 days | 5% |
| Paul Thomas | 10/10 | 1800 days | 5% |
| Edy @#$ | 10/10 | 1892 days | 5% |
| Sara | 9/10 | 1922 days | 5% |
| Kris | 10/10 | 1922 days | 5% |
| Swiny101 | 10/10 | 1922 days | 5% |
| Robo | 9/10 | 1953 days | 5% |
| Evans Family | 10/10 | 1984 days | 5% |
| Michael Northam | 10/10 | 2135 days | 5% |
| Wendy | 10/10 | 2135 days | 5% |
| Dave Kitson | 9/10 | 2135 days | 5% |
| Maria | 10/10 | 2166 days | 5% |
| N&A | 5/10 | 2197 days | 3% |
| Dean | 10/10 | 2258 days | 4% |
| Traveller | 10/10 | 2500 days | 4% |
| Jen Doherty | 9/10 | 2500 days | 4% |
| Paul Smith | 10/10 | 2531 days | 4% |
| Sabine | 10/10 | 2531 days | 4% |
| Lizzie | 10/10 | 2592 days | 4% |
| Harrie | 10/10 | 2592 days | 4% |
| Stefan Beiner | 10/10 | 2592 days | 4% |
| Daphne H | 10/10 | 2653 days | 4% |
| Kimberly | 10/10 | 2653 days | 4% |
| Teaghan | 10/10 | 2745 days | 3% |
| Phil Masters | 10/10 | 2805 days | 3% |
| Michael Stützle | 10/10 | 2806 days | 3% |
| Birte | 9/10 | 2837 days | 3% |
| Annette | 10/10 | 2837 days | 3% |
| Cindy Blignaut | 10/10 | 2875 days | 3% |
| Leanne Taylor-Smith | 8/10 | 2915 days | 3% |
| Nora Tobies | 10/10 | 2932 days | 3% |
| Sandra Wilson-Ryke | 10/10 | 2967 days | 3% |
| Eline Stoutjesdijk | 8/10 | 2971 days | 3% |
| Leonie Scholten | 10/10 | 3037 days | 3% |
| Viola Cube | 9/10 | 3065 days | 3% |
| Jonathan Smith | 10/10 | 3189 days | 2% |
| Wayne Britton | 10/10 | 3194 days | 2% |
| Bert Tory | 10/10 | 3214 days | 2% |
| Paul Smith | 10/10 | 3232 days | 2% |
| Paul Schleifenbaum | 10/10 | 3238 days | 2% |
| Catherine Kay | 9/10 | 3245 days | 2% |
| Geoffrey McCall | 10/10 | 3290 days | 2% |
| Robert Hunt | 8/10 | 3302 days | 2% |
| Rima | 9/10 | 3322 days | 2% |
| Kelsey Nolan | 8/10 | 3334 days | 2% |
| Miraz Tastula | 10/10 | 3362 days | 2% |
| Graeme Herbert | 9/10 | 3368 days | 2% |
| Michelle Smit | 9/10 | 3413 days | 2% |
| Stephanie Oliver | 10/10 | 3431 days | 2% |
| Julian Minnis | 10/10 | 3514 days | 2% |
| Goldfinger | 9/10 | 3535 days | 2% |
| Clare Backman | 8/10 | 3537 days | 2% |
| Elaine Carter | 9/10 | 3542 days | 2% |
| Volker Stroenisch | 10/10 | 3543 days | 2% |
| Ulrich Rix | 9/10 | 3566 days | 2% |
| Bill Milburn | 9/10 | 3599 days | 2% |
| Darma Bone | 9/10 | 3608 days | 2% |
| Ashley Shand | 10/10 | 3609 days | 2% |
| Chris Brasell | 7/10 | 3624 days | 1% |
| Ron Ozarka | 9/10 | 3657 days | 1% |
| Fabien Metro | 8/10 | 3761 days | 1% |
| Benjamin Buehlmann | 5/10 | 3877 days | 1% |
| Heather Kingston | 7/10 | 4052 days | 1% |
| chris young | 6/10 | 4145 days | 0% |
| Sarah Beyeler | 10/10 | 4297 days | 0% |
| Kim Lavener | 10/10 | 4297 days | 0% |
| Family Trip | 10/10 | 4298 days | 0% |
| catherine welsh | 9/10 | 4357 days | 0% |
| Sabine | 8/10 | 4418 days | 1% |
| Chris | 10/10 | 4602 days | 1% |
| KDS_Holiday | 7/10 | 4814 days | 1% |
| Adrian Weidell | 9/10 | 4958 days | 1% |
| Markus Heummer | 9/10 | 5041 days | 1% |
| Fleur & Nils | 9/10 | 5050 days | 1% |
| Sashia | 9/10 | 5109 days | 1% |
| Chris & Susanna | 8/10 | 5120 days | 1% |
| Eri & Udo Seifert | 9/10 | 5128 days | 1% |
| Erik Folkersen | 8/10 | 5133 days | 1% |
| Julie Norton | 8/10 | 5364 days | 1% |
| Kari Tervo | 9/10 | 5386 days | 1% |
| GrantW | 10/10 | 5484 days | 1% |
| Andrew Hammond | 8/10 | 5545 days | 1% |
| Taya Cross | 10/10 | 5787 days | 1% |
| parker1 | 9/10 | 5833 days | 1% |
| Robert | 8/10 | 6140 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Ahipara Top 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.07% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Ahipara Top 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Ahipara Top 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
Balancing Adjustment
0.98% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.