G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Ahipara Top 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Ahipara Top 10 Holiday Park
Valid Reviews
99 Valid Reviews
The Ahipara Top 10 Holiday Park experience has a total of 103 reviews. There are 99 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 99 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 49 |
|
49% |
| 9/10 | 29 |
|
29% |
| 8/10 | 13 |
|
13% |
| 7/10 | 5 |
|
5% |
| 6/10 | 1 |
|
1% |
| 5/10 | 2 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.52% Average
The raw data average (mean) for all the Ahipara Top 10 Holiday Park valid reviews is 91.52% and is based on 99 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
13 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 99 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 13 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
15% |
| 9/10 | 7 |
|
54% |
| 8/10 | 4 |
|
31% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.46% Average
The raw data average (mean) for all the Ahipara Top 10 Holiday Park face-to-face reviews is 88.46% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.83%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Stefan Lee | 9/10 | 79 days | 99% |
| Stu | 10/10 | 110 days | 100% |
| Morgane | 9/10 | 140 days | 99% |
| Roger Clark | 9/10 | 261 days | 96% |
| Kurt | 10/10 | 567 days | 82% |
| Roger Heckly | 10/10 | 598 days | 80% |
| Anne Hiske | 10/10 | 626 days | 78% |
| Kellie | 9/10 | 779 days | 65% |
| Dan | 10/10 | 871 days | 57% |
| Jo Pullar | 10/10 | 963 days | 48% |
| Amy | 9/10 | 1022 days | 41% |
| Tyler | 7/10 | 1053 days | 36% |
| Peri | 10/10 | 1297 days | 21% |
| Tayler | 8/10 | 1328 days | 19% |
| Richard ChCh NZ | 7/10 | 1356 days | 16% |
| Paul Thomas | 10/10 | 1387 days | 16% |
| Edy @#$ | 10/10 | 1479 days | 12% |
| Sara | 9/10 | 1509 days | 10% |
| Kris | 10/10 | 1509 days | 10% |
| Swiny101 | 10/10 | 1509 days | 10% |
| Robo | 9/10 | 1540 days | 9% |
| Evans Family | 10/10 | 1571 days | 8% |
| Michael Northam | 10/10 | 1722 days | 5% |
| Wendy | 10/10 | 1722 days | 5% |
| Dave Kitson | 9/10 | 1722 days | 5% |
| Maria | 10/10 | 1753 days | 5% |
| N&A | 5/10 | 1784 days | 4% |
| Dean | 10/10 | 1845 days | 5% |
| Traveller | 10/10 | 2087 days | 4% |
| Jen Doherty | 9/10 | 2087 days | 4% |
| Paul Smith | 10/10 | 2118 days | 4% |
| Sabine | 10/10 | 2118 days | 4% |
| Lizzie | 10/10 | 2179 days | 4% |
| Harrie | 10/10 | 2179 days | 4% |
| Stefan Beiner | 10/10 | 2179 days | 4% |
| Daphne H | 10/10 | 2240 days | 4% |
| Kimberly | 10/10 | 2240 days | 4% |
| Teaghan | 10/10 | 2332 days | 4% |
| Phil Masters | 10/10 | 2392 days | 4% |
| Michael Stützle | 10/10 | 2393 days | 4% |
| Birte | 9/10 | 2424 days | 3% |
| Annette | 10/10 | 2424 days | 3% |
| Cindy Blignaut | 10/10 | 2462 days | 3% |
| Leanne Taylor-Smith | 8/10 | 2502 days | 3% |
| Nora Tobies | 10/10 | 2519 days | 3% |
| Sandra Wilson-Ryke | 10/10 | 2554 days | 3% |
| Eline Stoutjesdijk | 8/10 | 2558 days | 3% |
| Leonie Scholten | 10/10 | 2624 days | 3% |
| Viola Cube | 9/10 | 2652 days | 3% |
| Jonathan Smith | 10/10 | 2776 days | 3% |
| Wayne Britton | 10/10 | 2781 days | 3% |
| Bert Tory | 10/10 | 2801 days | 3% |
| Paul Smith | 10/10 | 2819 days | 3% |
| Paul Schleifenbaum | 10/10 | 2825 days | 3% |
| Catherine Kay | 9/10 | 2832 days | 3% |
| Geoffrey McCall | 10/10 | 2877 days | 3% |
| Robert Hunt | 8/10 | 2889 days | 3% |
| Rima | 9/10 | 2909 days | 3% |
| Kelsey Nolan | 8/10 | 2921 days | 2% |
| Miraz Tastula | 10/10 | 2949 days | 2% |
| Graeme Herbert | 9/10 | 2955 days | 2% |
| Michelle Smit | 9/10 | 3000 days | 2% |
| Stephanie Oliver | 10/10 | 3018 days | 2% |
| Julian Minnis | 10/10 | 3101 days | 2% |
| Goldfinger | 9/10 | 3122 days | 2% |
| Clare Backman | 8/10 | 3124 days | 2% |
| Elaine Carter | 9/10 | 3129 days | 2% |
| Volker Stroenisch | 10/10 | 3130 days | 2% |
| Ulrich Rix | 9/10 | 3153 days | 2% |
| Bill Milburn | 9/10 | 3186 days | 2% |
| Darma Bone | 9/10 | 3195 days | 2% |
| Ashley Shand | 10/10 | 3196 days | 2% |
| Chris Brasell | 7/10 | 3211 days | 2% |
| Ron Ozarka | 9/10 | 3244 days | 2% |
| Fabien Metro | 8/10 | 3348 days | 2% |
| Benjamin Buehlmann | 5/10 | 3464 days | 1% |
| Heather Kingston | 7/10 | 3639 days | 1% |
| chris young | 6/10 | 3732 days | 1% |
| Sarah Beyeler | 10/10 | 3884 days | 0% |
| Kim Lavener | 10/10 | 3884 days | 0% |
| Family Trip | 10/10 | 3885 days | 1% |
| catherine welsh | 9/10 | 3944 days | 0% |
| Sabine | 8/10 | 4005 days | 0% |
| Chris | 10/10 | 4189 days | 0% |
| KDS_Holiday | 7/10 | 4401 days | 1% |
| Adrian Weidell | 9/10 | 4545 days | 0% |
| Markus Heummer | 9/10 | 4628 days | 0% |
| Fleur & Nils | 9/10 | 4637 days | 0% |
| Sashia | 9/10 | 4696 days | 0% |
| Chris & Susanna | 8/10 | 4707 days | 0% |
| Eri & Udo Seifert | 9/10 | 4715 days | 0% |
| Erik Folkersen | 8/10 | 4720 days | 0% |
| Julie Norton | 8/10 | 4951 days | 0% |
| Kari Tervo | 9/10 | 4973 days | 0% |
| GrantW | 10/10 | 5071 days | 1% |
| Andrew Hammond | 8/10 | 5132 days | 1% |
| Taya Cross | 10/10 | 5374 days | 1% |
| parker1 | 9/10 | 5420 days | 0% |
| Robert | 8/10 | 5727 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Ahipara Top 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.08% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Ahipara Top 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Ahipara Top 10 Holiday Park experience has been adjusted for 59 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 56 | -1.02% |
| 57 | -1.04% |
| 58 | -1.06% |
| 59 | -1.08% |
| 60 | -1.10% |
| 61 | -1.12% |
| 62 | -1.13% |
| … | … |
Balancing Adjustment
0.66% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.