Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Ahipara Top 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
![](data:image/svg+xml;utf8,<svg width="300" height="300" viewBox="0 0 300 300" xmlns="http://www.w3.org/2000/svg"><rect id="bg" width="300" height="300" fill="rgb(46,196,145)" /><path d="m 150 605 Q 206 94 -305 150 Q 206 206 150 -305 Q 94 206 605 150 Q 94 94 150 605 z" fill="rgb(70,136,0)" /><path d="m 150 515 Q 296 4 -215 150 Q 296 296 150 -215 Q 4 296 515 150 Q 4 4 150 515 z" fill="rgb(185,119,255)" /><path d="m 150 176 Q 165 135 124 150 Q 165 165 150 124 Q 135 165 176 150 Q 135 135 150 176 z" fill="rgb(209,59,110)" /></svg>)
Ahipara Top 10 Holiday Park
Valid Reviews
100 Valid Reviews
The Ahipara Top 10 Holiday Park experience has a total of 104 reviews. There are 100 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 100 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 50 |
|
50% |
| 9/10 | 29 |
|
29% |
| 8/10 | 13 |
|
13% |
| 7/10 | 5 |
|
5% |
| 6/10 | 1 |
|
1% |
| 5/10 | 2 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.60% Average
The raw data average (mean) for all the Ahipara Top 10 Holiday Park valid reviews is 91.60% and is based on 100 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
13 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 100 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 13 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
15% |
| 9/10 | 7 |
|
54% |
| 8/10 | 4 |
|
31% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.46% Average
The raw data average (mean) for all the Ahipara Top 10 Holiday Park face-to-face reviews is 88.46% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
94.49%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Marilyn Miller | 10/10 | 56 days | 100% |
| Stefan Lee | 9/10 | 240 days | 96% |
| Stu | 10/10 | 271 days | 96% |
| Morgane | 9/10 | 301 days | 94% |
| Roger Clark | 9/10 | 422 days | 89% |
| Kurt | 10/10 | 728 days | 70% |
| Roger Heckly | 10/10 | 759 days | 67% |
| Anne Hiske | 10/10 | 787 days | 65% |
| Kellie | 9/10 | 940 days | 49% |
| Dan | 10/10 | 1032 days | 41% |
| Jo Pullar | 10/10 | 1124 days | 33% |
| Amy | 9/10 | 1183 days | 28% |
| Tyler | 7/10 | 1214 days | 24% |
| Peri | 10/10 | 1458 days | 13% |
| Tayler | 8/10 | 1489 days | 11% |
| Richard ChCh NZ | 7/10 | 1517 days | 10% |
| Paul Thomas | 10/10 | 1548 days | 9% |
| Edy @#$ | 10/10 | 1640 days | 7% |
| Sara | 9/10 | 1670 days | 6% |
| Kris | 10/10 | 1670 days | 6% |
| Swiny101 | 10/10 | 1670 days | 6% |
| Robo | 9/10 | 1701 days | 6% |
| Evans Family | 10/10 | 1732 days | 5% |
| Michael Northam | 10/10 | 1883 days | 5% |
| Wendy | 10/10 | 1883 days | 5% |
| Dave Kitson | 9/10 | 1883 days | 5% |
| Maria | 10/10 | 1914 days | 5% |
| N&A | 5/10 | 1945 days | 4% |
| Dean | 10/10 | 2006 days | 5% |
| Traveller | 10/10 | 2248 days | 4% |
| Jen Doherty | 9/10 | 2248 days | 4% |
| Paul Smith | 10/10 | 2279 days | 4% |
| Sabine | 10/10 | 2279 days | 4% |
| Lizzie | 10/10 | 2340 days | 4% |
| Harrie | 10/10 | 2340 days | 4% |
| Stefan Beiner | 10/10 | 2340 days | 4% |
| Daphne H | 10/10 | 2401 days | 4% |
| Kimberly | 10/10 | 2401 days | 4% |
| Teaghan | 10/10 | 2493 days | 4% |
| Phil Masters | 10/10 | 2553 days | 4% |
| Michael Stützle | 10/10 | 2554 days | 4% |
| Birte | 9/10 | 2585 days | 3% |
| Annette | 10/10 | 2585 days | 3% |
| Cindy Blignaut | 10/10 | 2623 days | 3% |
| Leanne Taylor-Smith | 8/10 | 2663 days | 3% |
| Nora Tobies | 10/10 | 2680 days | 3% |
| Sandra Wilson-Ryke | 10/10 | 2715 days | 3% |
| Eline Stoutjesdijk | 8/10 | 2719 days | 3% |
| Leonie Scholten | 10/10 | 2785 days | 3% |
| Viola Cube | 9/10 | 2813 days | 3% |
| Jonathan Smith | 10/10 | 2937 days | 3% |
| Wayne Britton | 10/10 | 2942 days | 3% |
| Bert Tory | 10/10 | 2962 days | 3% |
| Paul Smith | 10/10 | 2980 days | 3% |
| Paul Schleifenbaum | 10/10 | 2986 days | 3% |
| Catherine Kay | 9/10 | 2993 days | 3% |
| Geoffrey McCall | 10/10 | 3038 days | 3% |
| Robert Hunt | 8/10 | 3050 days | 2% |
| Rima | 9/10 | 3070 days | 2% |
| Kelsey Nolan | 8/10 | 3082 days | 2% |
| Miraz Tastula | 10/10 | 3110 days | 2% |
| Graeme Herbert | 9/10 | 3116 days | 2% |
| Michelle Smit | 9/10 | 3161 days | 2% |
| Stephanie Oliver | 10/10 | 3179 days | 2% |
| Julian Minnis | 10/10 | 3262 days | 2% |
| Goldfinger | 9/10 | 3283 days | 2% |
| Clare Backman | 8/10 | 3285 days | 2% |
| Elaine Carter | 9/10 | 3290 days | 2% |
| Volker Stroenisch | 10/10 | 3291 days | 2% |
| Ulrich Rix | 9/10 | 3314 days | 2% |
| Bill Milburn | 9/10 | 3347 days | 2% |
| Darma Bone | 9/10 | 3356 days | 2% |
| Ashley Shand | 10/10 | 3357 days | 2% |
| Chris Brasell | 7/10 | 3372 days | 2% |
| Ron Ozarka | 9/10 | 3405 days | 2% |
| Fabien Metro | 8/10 | 3509 days | 2% |
| Benjamin Buehlmann | 5/10 | 3625 days | 1% |
| Heather Kingston | 7/10 | 3800 days | 1% |
| chris young | 6/10 | 3893 days | 1% |
| Sarah Beyeler | 10/10 | 4045 days | 0% |
| Kim Lavener | 10/10 | 4045 days | 0% |
| Family Trip | 10/10 | 4046 days | 1% |
| catherine welsh | 9/10 | 4105 days | 0% |
| Sabine | 8/10 | 4166 days | 0% |
| Chris | 10/10 | 4350 days | 0% |
| KDS_Holiday | 7/10 | 4562 days | 1% |
| Adrian Weidell | 9/10 | 4706 days | 1% |
| Markus Heummer | 9/10 | 4789 days | 1% |
| Fleur & Nils | 9/10 | 4798 days | 1% |
| Sashia | 9/10 | 4857 days | 1% |
| Chris & Susanna | 8/10 | 4868 days | 1% |
| Eri & Udo Seifert | 9/10 | 4876 days | 1% |
| Erik Folkersen | 8/10 | 4881 days | 1% |
| Julie Norton | 8/10 | 5112 days | 1% |
| Kari Tervo | 9/10 | 5134 days | 1% |
| GrantW | 10/10 | 5232 days | 1% |
| Andrew Hammond | 8/10 | 5293 days | 1% |
| Taya Cross | 10/10 | 5535 days | 1% |
| parker1 | 9/10 | 5581 days | 1% |
| Robert | 8/10 | 5888 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Ahipara Top 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.66% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 59 days. However the Ahipara Top 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Ahipara Top 10 Holiday Park experience has been adjusted for 35 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 32 | -0.61% |
| 33 | -0.63% |
| 34 | -0.64% |
| 35 | -0.66% |
| 36 | -0.68% |
| 37 | -0.70% |
| 38 | -0.72% |
| … | … |
Balancing Adjustment
0.55% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.