Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Ahipara Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Ahipara Holiday Park
Valid Reviews
99 Valid Reviews
The Ahipara Holiday Park experience has a total of 103 reviews. There are 99 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 99 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 49 |
|
49% |
| 9/10 | 29 |
|
29% |
| 8/10 | 13 |
|
13% |
| 7/10 | 5 |
|
5% |
| 6/10 | 1 |
|
1% |
| 5/10 | 2 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.52% Average
The raw data average (mean) for all the Ahipara Holiday Park valid reviews is 91.52% and is based on 99 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
13 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 99 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 13 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
15% |
| 9/10 | 7 |
|
54% |
| 8/10 | 4 |
|
31% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.46% Average
The raw data average (mean) for all the Ahipara Holiday Park face-to-face reviews is 88.46% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.82%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Stefan Lee | 9/10 | 47 days | 99% |
| Stu | 10/10 | 78 days | 100% |
| Morgane | 9/10 | 108 days | 99% |
| Roger Clark | 9/10 | 229 days | 96% |
| Kurt | 10/10 | 535 days | 84% |
| Roger Heckly | 10/10 | 566 days | 82% |
| Anne Hiske | 10/10 | 594 days | 80% |
| Kellie | 9/10 | 747 days | 68% |
| Dan | 10/10 | 839 days | 60% |
| Jo Pullar | 10/10 | 931 days | 51% |
| Amy | 9/10 | 990 days | 44% |
| Tyler | 7/10 | 1021 days | 39% |
| Peri | 10/10 | 1265 days | 23% |
| Tayler | 8/10 | 1296 days | 21% |
| Richard ChCh NZ | 7/10 | 1324 days | 18% |
| Paul Thomas | 10/10 | 1355 days | 18% |
| Edy @#$ | 10/10 | 1447 days | 13% |
| Sara | 9/10 | 1477 days | 12% |
| Kris | 10/10 | 1477 days | 12% |
| Swiny101 | 10/10 | 1477 days | 12% |
| Robo | 9/10 | 1508 days | 11% |
| Evans Family | 10/10 | 1539 days | 10% |
| Michael Northam | 10/10 | 1690 days | 6% |
| Wendy | 10/10 | 1690 days | 6% |
| Dave Kitson | 9/10 | 1690 days | 6% |
| Maria | 10/10 | 1721 days | 6% |
| N&A | 5/10 | 1752 days | 4% |
| Dean | 10/10 | 1813 days | 5% |
| Traveller | 10/10 | 2055 days | 5% |
| Jen Doherty | 9/10 | 2055 days | 5% |
| Paul Smith | 10/10 | 2086 days | 4% |
| Sabine | 10/10 | 2086 days | 4% |
| Lizzie | 10/10 | 2147 days | 4% |
| Harrie | 10/10 | 2147 days | 4% |
| Stefan Beiner | 10/10 | 2147 days | 4% |
| Daphne H | 10/10 | 2208 days | 4% |
| Kimberly | 10/10 | 2208 days | 4% |
| Teaghan | 10/10 | 2300 days | 4% |
| Phil Masters | 10/10 | 2360 days | 4% |
| Michael Stützle | 10/10 | 2361 days | 4% |
| Birte | 9/10 | 2392 days | 4% |
| Annette | 10/10 | 2392 days | 4% |
| Cindy Blignaut | 10/10 | 2430 days | 4% |
| Leanne Taylor-Smith | 8/10 | 2470 days | 4% |
| Nora Tobies | 10/10 | 2487 days | 4% |
| Sandra Wilson-Ryke | 10/10 | 2522 days | 4% |
| Eline Stoutjesdijk | 8/10 | 2526 days | 4% |
| Leonie Scholten | 10/10 | 2592 days | 3% |
| Viola Cube | 9/10 | 2620 days | 3% |
| Jonathan Smith | 10/10 | 2744 days | 3% |
| Wayne Britton | 10/10 | 2749 days | 3% |
| Bert Tory | 10/10 | 2769 days | 3% |
| Paul Smith | 10/10 | 2787 days | 3% |
| Paul Schleifenbaum | 10/10 | 2793 days | 3% |
| Catherine Kay | 9/10 | 2800 days | 3% |
| Geoffrey McCall | 10/10 | 2845 days | 3% |
| Robert Hunt | 8/10 | 2857 days | 3% |
| Rima | 9/10 | 2877 days | 3% |
| Kelsey Nolan | 8/10 | 2889 days | 3% |
| Miraz Tastula | 10/10 | 2917 days | 3% |
| Graeme Herbert | 9/10 | 2923 days | 3% |
| Michelle Smit | 9/10 | 2968 days | 3% |
| Stephanie Oliver | 10/10 | 2986 days | 3% |
| Julian Minnis | 10/10 | 3069 days | 3% |
| Goldfinger | 9/10 | 3090 days | 2% |
| Clare Backman | 8/10 | 3092 days | 2% |
| Elaine Carter | 9/10 | 3097 days | 2% |
| Volker Stroenisch | 10/10 | 3098 days | 2% |
| Ulrich Rix | 9/10 | 3121 days | 2% |
| Bill Milburn | 9/10 | 3154 days | 2% |
| Darma Bone | 9/10 | 3163 days | 2% |
| Ashley Shand | 10/10 | 3164 days | 2% |
| Chris Brasell | 7/10 | 3179 days | 2% |
| Ron Ozarka | 9/10 | 3212 days | 2% |
| Fabien Metro | 8/10 | 3316 days | 2% |
| Benjamin Buehlmann | 5/10 | 3432 days | 1% |
| Heather Kingston | 7/10 | 3607 days | 1% |
| chris young | 6/10 | 3700 days | 1% |
| Sarah Beyeler | 10/10 | 3852 days | 1% |
| Kim Lavener | 10/10 | 3852 days | 1% |
| Family Trip | 10/10 | 3853 days | 1% |
| catherine welsh | 9/10 | 3912 days | 1% |
| Sabine | 8/10 | 3973 days | 1% |
| Chris | 10/10 | 4157 days | 0% |
| KDS_Holiday | 7/10 | 4369 days | 0% |
| Adrian Weidell | 9/10 | 4513 days | 1% |
| Markus Heummer | 9/10 | 4596 days | 1% |
| Fleur & Nils | 9/10 | 4605 days | 1% |
| Sashia | 9/10 | 4664 days | 1% |
| Chris & Susanna | 8/10 | 4675 days | 1% |
| Eri & Udo Seifert | 9/10 | 4683 days | 1% |
| Erik Folkersen | 8/10 | 4688 days | 1% |
| Julie Norton | 8/10 | 4919 days | 1% |
| Kari Tervo | 9/10 | 4941 days | 1% |
| GrantW | 10/10 | 5039 days | 1% |
| Andrew Hammond | 8/10 | 5100 days | 1% |
| Taya Cross | 10/10 | 5342 days | 1% |
| parker1 | 9/10 | 5388 days | 1% |
| Robert | 8/10 | 5695 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Ahipara Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.42% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 76 days. However the Ahipara Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Ahipara Holiday Park experience has been adjusted for 28 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 25 | -0.37% |
| 26 | -0.39% |
| 27 | -0.40% |
| 28 | -0.42% |
| 29 | -0.43% |
| 30 | -0.45% |
| 31 | -0.46% |
| … | … |
Balancing Adjustment
0.59% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.